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October 18-‐19, 2016
Presented by Kids Chance of Indiana Sponsored by Business Health Solutions & The Objective Group
AGENDA TUESDAY, 10/18/2016 8-‐9:00 Registration and Breakfast. Visit our great sponsors and vendors in the Expo Room! 9:15 Welcome and Opening Comments 9:30 Introductions 9:45 KEYNOTE SPEAKER
In any business, it’s easy to be inexpensive and bad or expensive and good. Since its inception in 1971, Southwest Airlines has been inexpensive and good— an incredible value proposition. The reason why is a recognition that Southwest is in the customer service business and just happens to fly airplanes. In a customer service business, it comes down to people—who you hire, who you fire and what type of leadership is provided. In a word, it’s all about culture.
10:45 Break
DAVE RIDLEY, SVP Southwest Airlines LUV Lessons: Service Excellence from the Inside Out
11:00 Concurrent Sessions
HEALTHCARE On-‐site clinic ROI and best practices
Speaker: BHS, Kathy Stevens ROOM:
TAKEAWAYS Tips on all the considerations and decision points business needs to address to fully evaluate an on-‐site clinic proposal. Understand the various types of clinic options offered today and the pros and cons of each: Occupational Health vs. Non
Occupational, Combining Occ and Non Occ, different staffing scenarios, vendor offerings. Trends in bringing clinic services on-‐site or near-‐site.
Financial analysis – review a start-‐up investment, potential fee structure and correlating ROI. ROI Case Studies: hear actual ROI from Indiana companies that have successfully implemented some version of an on-‐site
clinic
HUMAN RESOURCES Exempt vs. Non-‐exempt: Are you in-‐tune with the new federal rules?
Speakers: John Merski, MedHQ
ROOM: TAKEAWAYS
Breakdown and review of new 2016 Federal Law changes How to handle internal classification changes regarding Pay, PTO, job duties
Hiring and the new law ramifications
INSURANCE & CLAIMS TPA’s: Optimizing your relationship
Speaker: Sandy Fralich, Account Executive, JWF Specialty ROOM:
TAKEAWAYS Establishing expectations and effective communication standards Evaluate the “Fit”: your needs, their services, protocols, etc. Establishing best practices, expectations, goals and measures
How to objectively evaluate outcomes, compliance and financial impact
LEGAL Protecting your product and process in the digital age
Speaker: JJ Thompson, ROOK Security, Ali Warr, Attorney (Krieg DeVault)
ROOM: TAKEAWAYS
Today’s technology threats: what you don’t know can hurt you Best Practices 101 for optimal digital security Employee’s access and proprietary knowledge
Non-‐competes and Non-‐disclosures 12:00 Lunch (Provided) – Please visit our Expo Room!
1:30 CONCURRENT SESSIONS
HEALTHCARE Healthcare Transformation and Workers’ Compensation
Speaker: Jennifer Bolen, Objective Group ROOM:
TAKEAWAYS Healthcare delivery now calls for accountable care, value-‐based pricing and patient engagement. Learn what changes have been mandated, and how to create expectations and procedures to comply and enrich existing policies and procedures.
Understand outcome-‐based networks, how to evaluate them, and tips on selecting quality care providers. Evaluate roles involved in healthcare between employer, provider, payer/carrier and patient. Learn how to define each role
for increased compliance and communications. CASE STUDIES: hear case studies from companies that have successfully merged the treatment options and cost containment
opportunities for both health plan participants and Workers’ Compensation patients.
HUMAN RESOURCES FMLA Abuse – your rights and how to create an environment of control
Speakers: Don Smith, Attorney, (Riley Bennett) Robert Gregori, MD, Tom Verhovshek, PhD, (Objective Medical) ROOM:
TAKEAWAYS Understand current FMLA statute; Employee rights; Employer rights Establish best practice protocols to create an environment of control
How to identify and handle red flags How to utilize a Second Opinion
Case Studies: reviewing subjective FMLA cases
INSURANCE & CLAIMS Should you, could you…be Self-‐Insured? Who, What, When, Why and HOW.
Speaker: ROOM:
TAKEAWAYS Understand Indiana legislation regarding financial requirements and filings. Understand and define “self-‐funded” and the various levels or plans available. Identify triggers and financial thresholds that point towards self-‐funding. Tips on creating a proposal and plan to take on a self-‐funded status.
Identify Self-‐funded opportunities and responsibilities Evaluate potential opportunities for business not otherwise realized
Evaluate and identify pitfalls of a self-‐funded structure Understand additional responsibilities of a self-‐funded structure versus fully insured
LEGAL
Full and Final Settlements -‐ Section 15 Speaker:
ROOM:
TAKEAWAYS Review of Section 15
Pros and Cons Identifying the Right Case Scenario How to evaluate the exposure/value
2:30 BREAK 2:45 CONCURRENT SESSIONS
HEALTHCARE Incentivizing employees to maximize value based medical care
Speaker: Chad Ashcraft, OurHealth/ProHealth ROOM:
TAKEAWAYS Identifying trends and opportunities to direct care under health plans. Understand limitations on incentives and HIPAA compliance issues.
Learn how to cultivate an employee population of invested, educated consumers. Case Studies: hear from companies that have implemented an incentive program
HUMAN RESOURCES
Human Resources PROACTIVE Best Practices Speaker: John Merski, MedHQ
ROOM: TAKEAWAYS
Proactive best practices: recruiting wisely Post-‐Offer: physicals, 90 day window opportunities
Document, document, document Plan for drama-‐free termination
INSURANCE & CLAIMS Employee Focused Programs Speaker: Mike Pelz, One Source
ROOM: TAKEAWAYS
Integrating transparency and communication Create a “buy in” culture with both employees and medical community Establish company best practices, expectations, goals and measures
LEGAL
Guns in the workplace Speaker: Guy Relford, Attorney (Law Offices of Guy Relford)
ROOM: TAKEAWAYS
The Right to Bear Arms in post 9-‐11 business What does your handbook say?
Assessing the risk Red Flags and confrontation
Create, train and implement Active Shooter Plan 3:45 BREAK 4:00 DAY 1 CLOSING REMARKS
AGENDA WEDNESDAY, 10/19/2016 8-‐9:30 Breakfast Expo Room 9:30 Welcome and Introductions 9:45 KEYNOTE SPEAKER
11:15 FINAL BREAK -‐ LAST CHANCE TO ENTER DRAWINGS! 11:30 DAY 2 CLOSING PRIZE DRAWINGS SILENT AUCTION WINNERS ANNOUNCED (CHECK OUT) 11:45 ADJOURNMENT
HEALTHCARE INSURANCE & CLAIMS
HUMAN RESOURCES LEGAL
Health plan or workers’ 10,000 foot review People, priorities Protecting
As a disaster/emergency/crisis consultant, Suzanne has been at the forefront of the aftermath of some of the world’s most tragic events -‐ many of which we have all seen unfold. Suzanne will share stories and examples of how preparation can be the difference between life and death. She will provide the basics you need to take on in any size company, any type of culture, to prepare for best case scenario during your worst nightmare situation. Unfortunately, this is the world we live in, so it is now time to arm ourselves with the empowerment of knowledge.
SUZANNE BERNIER presents ACTIVE SHOOTER AND DISASTER TRAINING Suzanne is an award-‐winning Crisis Communication/Emergency Management consultant. Suzanne is a regular guest speaker and panelist at disaster conferences across North America, Europe and Australia.The personal stories and anecdotes she shares with her audiences, whether it be during her relief efforts following tragic events such as 9/11, Hurricane Katrina or San Bernadino, have been called “truly inspirational" by some.
compensation costs affect the same bottom line!
that could save $$$,$$$’s
and times are a changin’
business in the world today
ROOM ROOM ROOM ROOM
