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Minutes from last IGG meeting11.00 - 11.10 Review of Action Items11.10 - 11.30 Schema Release11.30 - 12.00 Recalculation of Estimates12.00 - 12.15 CER Update12.15 - 12.25 Gemserv Update12.25 - 12.35 Market Operations Update12.35 - 12.45 - PowerPoint PPT Presentation
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1IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
IGG Agenda – 11th April 2008
• Minutes from last IGG meeting 11.00 - 11.10• Review of Action Items 11.10 - 11.30• Schema Release 11.30 - 12.00• Recalculation of Estimates 12.00 - 12.15• CER Update 12.15 - 12.25• Gemserv Update 12.25 - 12.35• Market Operations Update 12.35 - 12.45• Proposal for applying the DUoS rules 12.45 - 13.00• Retail Market Design Service Update 13.00 - 13.15• Market Design Update 13.15 - 13.30• Next Steps 13.30 - 13.40
2IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Minutes
Minutes from IGG meeting – 29th February 2008
3IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
IGG Action Items
4IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
IGG Action Items
Closed IGG Actions:
List issued in advance of meeting detailing IGG Actions to be closed
IGG Actions to be carried forward:
Feedback sought on list of IGG Actions carried forward
5IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Update on Action Items
Action Item 108 (& Action Item 159)
Issue Data Storage and Archiving Document to Market Participants
– Issued on 10th April 2008
6IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Update on Action Items
Action Item 108 (& Action Item 159)
Issue Data Storage and Archiving Document to Market Participants
– Issued on 10th April 2008
7IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Update on Action Items
Action Item 278
RMDS to investigate why both suppliers are not currently being contacted as outlined in WP13
• Working Practice needs to be amended so that both suppliers are advised of duplicate MPRN scenario
• The current level of duplicate MPRNs is 2 to 3 per month
• One Supplier maintains if a duplicate MPRN is registered and then de-registered as a result of ESB Networks identifying the MPRN as a duplicate, the supplier will have incurred costs signing up that MPRN and there doesn’t appear to be a mechanism to recoup these costs.
• Feedback requested.
8
RMDSRMDSRMDSRMDS Retail Market Design Service www.rmdservice.com
Schema Release
Tony Carroll,ESB Networks
9
RMDSRMDSRMDSRMDS Retail Market Design Service www.rmdservice.com
Recalculation of Estimates
Cormac Madden
10IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Recalculation of Estimates• Existing
– Recalculation only where present less than previous– Only as far back as present ceases to be less than previous
• Proposed– Recalculation of all estimates, subject to a significance
threshold
– DUoS tariff change flag
Actual Reading 2Actual Reading 1
Estimates
A1 E1
Time
E2 E3 A2
Consumption History with Estimates
11IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Recalculation of Estimates
• Time:– No. of consecutive estimated periods– Set initially to 3
Actual Reading 2Actual Reading 1
Estimates
A1 E1
Time
E2 E3 A2
Consumption History with EstimatesSignificance Thresholds:
1. Time
2. Consumption
12IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Recalculation of Estimates
• Consumption:– Level of kWh consumption for the last period
indicated by actual read– Set initially to 25% of AUF i.e. 3 months average.
Actual Reading 2Actual Reading 1
Estimates
A1 E1
Time
E2 E3 A2
Consumption History with EstimatesSignificance Thresholds:
1. Time
2. Consumption
13IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Recalculation of Estimates (contd.)
• Present status:– Based on current functionality
– Operational impact of increased message volumes: • Not thought to be an issue with thresholds in
place
• Next steps:• DR to be raised
14IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
CER Update
15IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Gemserv Update
16IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Market Operations Update
17
RMDSRMDSRMDSRMDS Retail Market Design Service www.rmdservice.com
Proposal for applying the DUoS rules
Brendan O’Connor, Commercial Section, ESB Networks
18
RMDSRMDSRMDSRMDS Retail Market Design Service www.rmdservice.com
Retail Electricity Market Issues Update
Cormac Madden, RMDS
19IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Market Issues Update
Issues Raised since last IGG
• Market Issue No. 153 - Customer special needs not populated on 105 message
• Market Issue No. 154 - The current service order does not take into account where a customer requests night/day meter but is also installing night storage heating. This often results in two calls to premises
20IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Market Issues Update
Issues Closed since last IGG
• Market Issue No. 135 - Technical Contact Name and Phone number sent on CoS request without Tech contact address causes 105 to issue with blank street field in Tech Contact Address
21
RMDSRMDSRMDSRMDS Retail Market Design Service www.rmdservice.com
Retail Market Design Service Update
C. Madden, RMDS
22IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
RMDS Update
• Report on Service Objectives• Message Reconciliation process• Revised Outage Notification process
23IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Retail Market Design Service Update
Key Service Objectives
Area Activity Measure Objective Actual (2007)
Customer Surveys No. per year 1 1
Process Design releases No. of significant errors 0 5
Information released to website Time to release from receipt <1 day 80% approx.
Change Control Circulation of documents (days before meeting)
5100%
Query Helpline Response time to Design Queries 5 95% approx
Market Meetings Agendas (days before meeting) 5 100%
Minutes (days after meeting) 5 22%
Resolution or escalation of IGG Actions (weeks)
12 80% approx
Change Control Circulation of documents (days before meeting)
5 100%
New Release of design documents (No. of significant errors)
0 2
System planned outages Notice of part weekend outage (days) 5 50% approx
24IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Retail Market Design Service Update
Other Service Objectives
Area Activity Measure Objective Actual
Process Design releases No. of non-significant errors < 5 5+
Response time to queries requiring input from 3rd parties (e.g. ESBN)
10
95% approx
Market Meetings Working documents (days before meeting)
2
100%
Presentations (days before meeting)
2
0%
Final presentations (days after meeting)
2
100%
Change Control New Release of design documents (no. of typographical errors)
< 5
< 5
25IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
RMDS Service Objectives
• IGG Agendas (5 days before meeting)• IGG Change Control Documents (5 days)• IGG Working Documents (2 days before meeting)• IGG Presentations (2 days before meeting)• IGG Final Presentations (2 days after meeting)• IGG Minutes to be distributed (within 5 days)• IGG Conference Call Agenda (5 days before
Meeting)• IGG Conference Call Minutes (5 days after Meeting)• System Planned Outages (5 days notice)
26IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
RMDS Service Objectives
Objective Days
Quantity
Met
Agendas 5 8 100%
Change Control Documents
5 9 100%
Working Documents 2 7 71%
Presentations 2 8 0%
Final Presentations 2 8 100%
Minutes 5 9 22%
Conference Call Agenda 5 19 79%
Conference Call Minutes 5 19 95%
Overall 87 75%
27IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Number of Action Items by Category
28IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Total Number of Action Items
29IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Number of Action Items Closed
30IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Resolution or escalation of IGG Actions (within 12 weeks)
0
20
40
60
80
100
120
140
160
180
Late In Progress
Okay
Late
On Time
31
RMDSRMDSRMDSRMDS Retail Market Design Service www.rmdservice.com
Message Reconciliation
Colm Gaffney, RMDS
32IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Reconciliation Reports
• Missing Receipt Acknowledgements
• Issued to Hub but not transmitted (failed validation)
• Numbers of Messages received by the HUB Inbound from Suppliers and transmitted to CMS (for 24 hr period)
• Numbers of Messages received by the HUB Outbound from CMS and transmitted to Suppliers (for 24 hr period)
Central MarketSystem
Market Hub
MPCC Client
No RA
ValidationFailure
∑ Total
∑ Total
33IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Reasons for message failures
• Message failed to be routed– Cause - no data or invalid data
• Message routed but did not pass the Routing Schema– Cause – incorrect Port or Topic in the routing table
• Message failed to be converted– Cause – invalid data type
• Message failed validation• Message failed to be packaged• Message failed to be transmitted• Discrepancies between CMS counts and HUB
counts• Messages delayed due to outages
34IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Action Item 187
Message Reconciliation CMS to HUBR
MD
SE
SB
Net
wo
rks
Par
tici
pan
tM
RS
OH
UB
Tea
m
MRSO identifymessages issued
by CMS
MRSO identifyReceipt
Acknowledgementsfrom the HUB
Discrepanciesare identified inconjunction withthe Hub Team
Messagediscrepanciesare confirmed
emailtelephone
Participantsinformed of any
issues
HUBTeam
HUBDB
MRSO
MessageResendsrequested
Request torebuild and
resend Messages
CentralMarket System
Messagerebuilt and
resent to CMS
RMDS informparticipants of
unplanned outages,delays or anomalies
RMDS Inbox
YESEscalationrequired
NO
35IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Action Item 187
Message Reconciliation and Resending Process HUB to MPCC
Mar
ket
Par
tici
pan
tR
MD
SH
UB
Tea
mM
RS
OE
SB
Net
wo
rks
YES
NO
MarketMessageReports
Request torebuild and
resendMessages
MessagesTally
Participants checktheir systems to seeif the messages sent
were received
ReconciliationQuery / resendrequest sent toRMDS Inbox
Participants receiveresent message /query response
RMDS route thequery to the
relevant party
HUBDB
RMDS Inbox
END
HUBTeam
RMDSrespond to
query / resend
ESBNetworks
SAP ISU(CMS)
MRSO
602Reconciliation
Market Message
602 Market messagerun (for 3 am until 3am) and issued to
Participants
HUB/ 602Reconciliation
queries
Resend/Query
Request torebuild andresend 341Messages
Message queryresend
341resend
36
RMDSRMDSRMDSRMDS Retail Market Design Service www.rmdservice.com
Outage Notification Process
Colm Gaffney, RMDS
37IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
IGG Action Item 195 - RMDS to document the 'Outage Notification Process' and distribute it to market participants.
Market System Outage NotificationE
SB
Net
wor
ksR
MD
SM
arke
tP
artic
ipan
tsIT
Ser
vice
s Customer ServiceManager is
informed aboutpending outage
Customer ServiceManager informsSLA owners ofpending outage
SLA holder checkswith all affectedparties to see if
outage can go ahead
NetworkServicesadvise on
outage impacts
Outage Goahead
Inform all internaland External
stakeholders ofpending outage
Yes
MarketParticipantsinformed of
pending outage
MarketParticipants
receive outagenotification
Outage isproposed
RMDS InformsMarket
Participants ofpending outage
Market Participantsreceive notificationof pending outage
No
Outagerescheduledor cancelled
RMDS updatesthe Calendar ofEvents on theRMDS website
Outage takesplace
Outage overand services
resumed
Inform ESB Networksthat Outage has
completed and serviceshave been restored
ESB Networksinforms
stakeholders ofOutage completion
RMDS informsparticipants of
Outage completion
Participantsreceive notification
NOTE an outage may complete by Saturday morning. Operationalsystems can run as normal after this outage completes. In thiscase it will be Monday morning at the earliest that RMDS canformally inform participants of an outage completion.
38
RMDSRMDSRMDSRMDS Retail Market Design Service www.rmdservice.com
Discussion Requests & Market Change Requests
Cormac Madden, RMDS
39IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Discussion Request
MCR 063 • Data Fields Published for QH Import Report
• Data Fields Published for NQH Import Report
MPRN Supplier Unit DUoS Group MCC
10000055555 SU_427000 DG7 MCC10
MPRN Supplier Unit DUoS Group MCC Load Factor
10000002321 SU_424000 DG6 MCC06 LF3
Profile Description Role Role Description Usage Factor AUF/EUF Flag
STD Prof 8 Day 00D 00 Standard day 4,523.78 A
40IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Discussion Request
MCR 0154• A new 342 market message for export
channel data only• The 341 market message is to be modified to
exclude the Export data.• A new Version Number field will be added to
the 341 and 342 Market Message at the ‘MPRN Level Information’ segment.
• 341 and 342 market messages are to be prevented form issuing with single channel data.
• The Channel Status that currently resides at the Channel Level details should be moved up to the MPRN level and renamed ‘Alert Flag’.
341 MPRNLevel
Information
MPRN
Version Number
Optional
Read Date
TransformerLoss Fact...
Optional
GeneratorMPID
Mandatory
Mandatory
Optional
GeneratorUnit ID
Alert Flag (oldChannel Status)
Mandatory
Mandatory
41IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Market Change Request
MCR 0160 - Working Practice 0016 - Document the procedure to be used for like-to-like QH meter replacement
• Issued to the market on 04.04.08
• Approval requested
42IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Draft Discussion Request
Action Item 212
Publish multiplier value associated with an MPRN on the MP Extranet
43IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Next Steps
• Proposed Diary dates for IGG meetings in 2008:
– 15.05.2008– 26.06.2008– 07.08.2008– 18.09.2008– 30.10.2008– 11.12.2008– 22.01.2009
– Proposed dates are on Calendar of Events on RMDS website
44IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Next Steps
• Propose to continue with conference call every two weeks:
- 17.04.2008- 01.05.2008- 29.05.2008
• Call details have new contingency PIN No:– Number: 01-6647602 PIN : 77640 – Contingency number remains: 01-6647777 New
PIN: 80490
45IGGIGGIGGIGG Industry Governance GroupSecretariat:Secretariat: RMDS RMDS www.rmdservice.com
Thank You