Embed Size (px)
Citation preview
© International Institute of Business Analysis
IIBA.org
IIBA® Competency Model:
How Corporate Members Have Used
the Product to Mature Their BA
Practices
© International Institute of Business Analysis
IIBA.org
About Dave• In February 2010, Dave Bieg became
International Institute of Business Analysis’s Chief Operating Officer after having held the role as a volunteer since June 2006.
• With 30 years of experience in business and information technology, Dave has held many roles including, operating his own consulting and facilitation business, running a business for Lockheed Martin and preforming various management roles at General Electric, where he also served as a Program Manager as well as a Business Analyst and Systems Engineer.
• Dave holds a MS in Business Administration and Information Systems Management from Johns Hopkins University. Dave resides in Vermont.
Dave Bieg, COO, IIBA®
© International Institute of Business Analysis
IIBA.org
About Emily
• Consulting professional with over 10 years of BA and PM experience
• Involved with IIBA since 2006 as a volunteer
• Joined IIBA staff in 2012 to provide assessment services to Corporate Members
• Manage assessment services products
Emily Iem, CBAP, PMP
© International Institute of Business Analysis
IIBA.org
Topics
• What is a Competency Model?
• IIBA Competency Model
• What are the Key Concepts in the Competency
Model?
• How Have Corporate Members Used the
Product?
• Questions
© International Institute of Business Analysis
IIBA.org
What is a Competency Model?
• Describes the knowledge, skills,
abilities and personal characteristics
required for a person to be successful
in a job and perform it effectively.
• A competent person is one who is
capable of performing a role and in a
fashion that meets the reasonable
standards and expectations of those
they interact with.
© International Institute of Business Analysis
IIBA.org
Understanding the IIBA Competency Model
• Knowledge Areas
– Knowledge Areas (KAs) from the BABOK® Guide 2.0 (Chapters 2-7 of the BABOK® Guide)
• Techniques
– Techniques used to perform the activities described in the KAs (Chapter 9 of the BABOK® Guide)
• Underlying Competencies
– Underlying Competencies, the skills, knowledge and personal characteristics that support the effective performance of business analysis, are defined in Chapter 8 of the BABOK® Guide.
• Performance Competencies
– Fifty-three Performance Competencies are the base of this mode; categorized by BABOK® Guide Knowledge Areas.
© International Institute of Business Analysis
IIBA.org
What are the Key Concepts in
the Competency Model?
7
© International Institute of Business Analysis
IIBA.org
BA Job Roles
• Generalist –uses a variety of techniques to
address initiatives of varying scope – the
Competency Model addresses this role definition
• Specialist – uses a limited set of technique or method and have
depth of skill level (e.g. Six Sigma)
• Hybrid – Use BA skills and techniques and combine other
professional skills such as project management, software testing.
© International Institute of Business Analysis
IIBA.org
BA Job Profiles
• Entry Level BA
• Junior BA
• Intermediate BA
• Senior BA
© International Institute of Business Analysis
IIBA.org
Capability Levels
• Level 1: Novice
• Level 2: Advanced Beginner
• Level 3: Competent
• Level 4: Proficient
• Level 5: Expert
© International Institute of Business Analysis
IIBA.org
What Is Included with the Model?
• IIBA Competency Model v3
• IIBA Corporate License Version Competency
Model
• IIBA Self Assessment
• IIBA Competency Model Self Assessment Tool for
Corporate Licensees
• IIBA Stakeholder Assessment
11
© International Institute of Business Analysis
IIBA.org
How Have Corporate
Members Used the Product?
12
IIBA.org
© International Institute of Business Analysis
Case Studies
• Healthcare IT Product and Services Provider
• Large Insurance Provider
• Large Financial Services Company
© International Institute of Business Analysis
IIBA.org
Case Study Examples and
Discussion Here
14
© International Institute of Business Analysis
IIBA.org
What Actions Can My
Organization Take?
49
IIBA.org
© International Institute of Business Analysis
What Is Included with the Model?
• IIBA Competency Model v3
• IIBA Corporate License Version Competency
Model
• IIBA Self Assessment
• IIBA Competency Model Self Assessment Tool for
Corporate Licensees
• IIBA Stakeholder Assessment
50
IIBA.org
© International Institute of Business Analysis
Customize the Model
• Adapt the job profiles to better fit the
organization
• Adjust the capability levels
• Adapt the techniques and tasks map to the job
profiles
• Use the assessment to understand current skill
levels and uncover gaps
IIBA.org
© International Institute of Business Analysis
Questions?
IIBA.org
© International Institute of Business Analysis
Thank You
Communi ty. I IBA.org | I IBA.org | in fo@I IBA.org
1-54
Dave [email protected]
Emily [email protected]
