Appointment of

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D

Thank you for your

interest in

IIED International Institute for Environment and Development 2

Natural resources

Sustainable markets

Climate change

Human settlements

Dear candidate,

Yours,

Dr Andrew Norton Director, IIED

3www.iied.org

How to applyTo apply, please submit a completed application

form (from the jobs page of the IIED website) detailing how you meet therequirements of the post.

Send to us via one of the following:

Email to hr@iied.org, quoting the position namethat you are applying for in the subject line

Send to the Human Resources department,80-86 Gray’s Inn Road, London, WC1X 8NH

Fax to +44 (0)20 3514 9055

CVs without a completed application form will not be ae ccepted.

Deadline fe or ar pplications: 10am Tuesday 16 May

Interviews will be held on Tuesday 30 May 2017

International Institute for Environment and Development 4

5www.iied.org

Our mission is to build a fairer, moresustainable world, using evidence,action and influence in partnership with others.

Who we are

What we do

a polia cy and action research organisation. We promote sustainable development to e livelihoods and protect the environments on which these livelihoods are built. Wee se in linking local priorities to global challenges. IIED is based in London and works inlisAsia, LA atin America, the Middle East and the Pacific, with some of the world’s most ble people. We work with them to strab engthen their voice in the decision-making that affect them — from village councils to international conventions.

IIED is improvspecialAfrica, vulnera

asarenas

About IIED

International Institute for Environment and Development 6

Who we work with

a erships havertner been a defining feature of IIED’s culture, structure and ways of workinge thanr more 40 years. Today, our partners include individuals, communities and ations ganisa in more than 60 countries. These relationships are built on mutual learning, d shaust and red goals and objectives. Manb y of our partnerships are long-lasting, and e to devntinue elop over years or decades, ensuring that we remain true to the issues

eally matter, even as they go in and out of fashionat rea .

oryOur founder and histor

I

IIED believes in collaboration, impact and fairness

Pafororgtrucotha

7www.iied.org

mate changeClim

mHuman settlements

Susstainable markkets

Natural resou

Our current five year strategyIIED will build on our landmark work with partners on four interlinked research themes: esearc

International Institute for Environment and Development 8

rcces

––– ..

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A

201 –1 highlights

International Institute for Environment and Development 10

IIED is a leading partner in Kenya’s AdaptationIIED is a leading partner in Kenya’s AdaptationConsortium (rtium ( ADA) , which puts ate money in the climate mo

hands of county governments, so that localunty governmentscommunities can decide how funds should be

allocated to strengthen their resilience to climatechange. After a successful pilot in Isiolo County,

I

For more stories from this year see our annual report at www.iied.org/annual-report

11www.iied.org

12 International Institute for Environment and Development

Background to the Strategy and Learning Group

IIED has 125 members of staff and four programmatic Groups. The Strategy and Learning Group (SLG) has an important role supporting the Groups in identifying problems and developing solutions. SLG aims to ensure that the main components of IIED’s institutional development are addressed in timely and coherent ways across the institute.

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Strategy and Learning Group is made up of two Teams:

The BBusiness Development Team is responsible for all aspects of liaison with institute-level donors; support to Groups in managing relationships with existing funders; implementation and improvement to IIED’s fundraising strategy; and exploration of new business opportunities. The Head of Business Development manages the team and is an external-facing role. They are responsible for developing relationships with partners and donors to support IIED’s priority areas of work.

The MMonitoring, Evaluation and Learning Team is responsible for institute-level systems for setting targets and capturing results from our work; ensuring that IIED is a learning organisation; and engaging in broader external discourse on effective M&E and learning for the development and policy research sectors.

14 International Institute for Environment and Development

The Strategy and Learning Group is made up of the following members of staff:

Tom Bigg, Director of Strategy and Learning

Tanya Rahman, Head of Business Development

Donal McGrail, Bid Support Manager

Stefano D’Errico, Monitoring and Evaluation, Accountability and Learning Manager

Celie Manuel, Monitoring, Evaluation, Gender and Learning Advisor

Lucie Fry, Senior Coordinator*

Catherine Baker, Project Manager

*The postholder’s line manager.

1 International Institute for Environment and Development

Job description Job title: Assistant Coordinator

Job details

Context

IIED is a policy and action research organisation. We promote sustainable development to improve livelihoods and protect the environments on which these livelihoods are built. We specialise in linking local priorities to global challenges. IIED is based in London and works in Africa, Asia, Latin America, the Middle East and the Pacific, with some of the world’s most vulnerable people. We work with them to strengthen their voice in the decision-making arenas that affect them — from village councils to international conventions.

IIED is going through an exciting time of delivering an ambitious fundraising strategy, and a primary focus of this role will be to support the Business Development Team in doing so by offering core research and administrative support.

This role is based in the Strategy and Learning Group

Main responsibilities

1.Coordination (60%)

Provide all-round administrative support to the Strategy and Learning Group and cross-organisational initiatives as required. Tasks to include:

Business Development Team:

Provide general support to the Head of Business Development and Bid Support Manager on the production ofhigh quality funding proposals.

Assist researchers and coordinators with gathering all the information and contributions required to completeand finalise application documents prior to submission.

Develop and maintain reference templates for bid support as well as the wider business development function.

Maintain central store of bid support information and update accordingly.

Under direction of the Head of Business Development and Bid Support Manager undertake research intopriority funders and potential partnerships

Track funding channels on an ongoing basis in liaison with Head of Business Development and Bid SupportManager

Group Strategy and Learning Group Reports to Senior Coordinator Responsible for N/A Purpose of job Carry out coordination activities to facilitate the smooth

running of the Strategy and Learning Group’s areas of responsibility

Main contacts Internal: Strategy and Learning Group staff, Coordinator and Core Group, Finance Team, IIED staff External: Donors, consultants, partners (individuals and organisations), contractors and suppliers

Contract type Fixed Term – 1 year Hours Full time Location Central London Grade and salary Grade 6. Salary starting from £25,372

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Monitoring, Evaluation and Learning Team:

Provide support to the Monitoring, Evaluation and Learning Team on specific project evaluation tasks

Provide support to the production of the annual Results Framework; scheduling, note-taking, proof reading andliaising with production team.

Provide support to the Monitoring Evaluation Learning Working Group, scheduling meetings and takingmeeting notes.

Support to cross-organisational projects to be identified as required.

2.Group Support (20%)

Coordinate Group meetings, take minutes and follow up with actions from the previous meeting

Coordinate SLG updates for ‘Tea and News’ (an informal, organisation-wide information exchange held onTuesday afternoons). Organise the catering and set-up when it is SLG’s turn on the rota.

Complete day-to-day financial tasks including assisting with Group expense, Barclaycard and invoiceprocessing.

Support SLG staff in the use of IIED internal knowledge management systems, including: Office 365, MicrosoftDynamics CRM, Access Focal point and Dimensions (IIED’s Enterprise Resource Planning system).

Maintain and update SLG’s contacts on CRM. This will include keeping records of event attendees, mail outs tocontacts, data entry, reviewing and deleting old records

Provide Group with general administrative and logistical support as required.

Plan and prioritise own work activities, responding to line manager and colleagues’ requirements.

3.Event Management (10% - this will increase in the run up to events)

Work with the Senior Coordinator to organise internal and external IIED meetings efficiently and costeffectively. Events to include the annual staff ‘No Fly Week’ retreat, regular ‘Critical Themes’ and annual ‘DonorDialogue’:

Provide all-round communications, logistical and administrative support prior, during and after events take place.Specific tasks to include:

o selecting and liaising with venues and caterers;

o managing invitee lists and communications with participants;

o making travel, visa and accommodation arrangements for IIED staff and partners;

o producing any flyers and event materials using branded templates, formatting meeting papersand PowerPoint presentations

o attend events as required.

4. Information, communication and networking

Update Group, Team and Project pages on the IIED intranet and website.

Act as Power User for SharePoint (IIED’s intranet platform), attending Power User Group meetings, proactivelyseeking ways to use SharePoint to support work of the Group and act as first line support for queries fromusers in SLG.

Act as Super User for Microsoft Dynamics CRM, providing first line support to users in SLG, attending SuperUser Group meetings and supporting the institutional adoption of CRM

Work with Internal Communications Steering Group to ensure timely and clear communication of institutionalinformation

1 International Institute for Environment and Development

5.Contributions to institutional life (5%)

Taking minutes at Operational Management Team (OMT) meetings; distributing minutes as required.

Participate in the IIED-wide coordinators and core group (COG)

Participate in group and cross-organisational activities as required.

Participate in organisation-wide projects, initiatives or working groups for the development, implementation or improvement of systems and processes where required.

Use and update IIED databases and information platforms for own portfolio of projects.

Communicate and respond to queries to support internal communication and contribute to intra-group coordination.

This job description defines the level of responsibility and areas of involvement of the post, the details of the duties may change over time and do not form part of the contract between IIED and the postholder.

Skills and experience

Essential Desirable

Qualifications Educated to A level standard or equivalent level of education

Knowledge Excellent knowledge and experience of Microsoft office software (Excel, Word, Outlook)

Familiarity with Office 365, SharePoint and/ or Microsoft Dynamics CRM

Knowledge of simple budget and financial management

Experience Initial work experience in an administrative role

Experience of event organisation

Familiarity with financial administration

Skills Fluency in English and good oral and written communication skills.

Ability to organise and manage time, to balance multiple and/or conflicting demands.

Ability to coordinate and support diverse teams. Commitment to team working.

Accuracy and attention to detail

Ability to liaise with a diversity of partners, donors, stakeholders and audiences at different levels and remotely

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Behavioural competencies

Competency Description Level required

Empathy An ability and desire to understand individuals, how they feel, their thinking and what drives their behaviour

Recognises and understands emotion

Understands andrecognises the emotionsof others, by reading bodylanguage, facialexpression, and/or toneof voice

Looks beyond explicit emotion and listens carefully to understand what an individual is actually saying / feeling about an issue

Flexible thinking

The ability to understand and appreciate issues from a wide range of perspectives and adapt one’s thinking and approach based on this understanding

Adapt own thinking: Demonstrates willingnessto change ideas orperceptions based on newinformation or contraryevidenceUnderstands otherpeople’s points of viewWillingly changes ownthinking in the light ofnew information

Understands the need for change within IIED and adapts behaviour accordingly

Information seeking

A curiosity to find out more about people, concepts and issues. Asks questions to clarify understanding, conducts research or scans the environment for information that may be of future use

Investigates: Investigates issues oropportunities beyondroutine questioningMakes use of easilyavailable information orresources in order todeepen understanding

Asks direct questions of those who are personally involved in order to understand their issues or why something happened

Initiative Thinks ahead and takes decisive action to make the most of opportunities and avoid future issues

Reacts rapidly: Identifies and reacts toimmediate opportunitiesand issues.Acts quickly anddecisively in a crisis orother time-sensitivesituationActs with a sense ofurgency when the norm isto wait, study the situation,and hope the problem willresolve itself

Takes a logical approach in order to prioritise own work. Is flexible in response to changes in requirements.

International Institute for Environment and Development

For more information, see IIED’s Competency Framework at http://pubs.iied.org/pdfs/G03635.pdf

Integrity and commitment

Demonstrates a commitment to the values of IIED and acts in the best interest of the organisation and its partners / stakeholders

Act consistently with values: Is honest and open indealings with othersValues diversity and treatspeople with respectregardless of statusRespects and acceptswhat the organisationviews as important

Promotes and/or defends the organisation’s reputation with outsiders

Working collaboratively

A desire to work cooperatively with others to maximise the effectiveness of IIED, build knowledge and understanding and minimise duplication of effort

Positive attitude towards collaboration

Encourages opencommunication betweencolleaguesDemonstrates trust andrespect for the colleaguesthey work with and thosein other areas; expressespositive attitudes andexpectations of others inteamShares useful andrelevant information,experience and expertise,and supports teamdecisionsEstablishes commonground with colleaguesand frameworks forworking together, e.g.clarifying ground rules

Participates willingly in group processes

Benefits overviewBenefits for staff include:

Interest-free se eason ticket lt oan

Cycle-to-work sk cheme ofe feringff tax sx avingson the cost of purchasing a bike for travelto/from work

Tax-freeTT ce hildcare ve oucher sr cheme

International Institute for Environment and Development 20

Enhanced maternity, paternity and adoptionpolicies for eligible employees after aqualifying period

Enhanced sick pay entitlements

A range of flexible working options for allemployees after a qualifying period

Support to learning and developmentthrough: in-depth induction; in-house annualtraining programme; individual trainingallowance; attractive study leave andsabbatical policies after a qualifying period;coaching and mentoring scheme

Support with relocation costs for staffjoining IIED from outside London orEdinburgh.

We also have a range of activities and social events to promote health and wellbeing, and enjoy a healthy and cohesive work environment.

21www.iied.org

IIED is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. We are based in London and work on five continents with some of the world’s most vulnerable people to strengthen their voice in the decision-making arenas that affect them.

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@iied

www.linkedin.com/company/iied

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P13: Espen Rasmussen/PANOS