1

Terms of Reference

ILO Implementation Agreement: International Academic Collaboration to support

Curriculum Development and Capacity Building in the field of International Tourism

Management with Polimanado

Prepared: January 2021

By: Irfan Afandi

I. BACKGROUND

National prosperity and poverty reduction depend on a country’s citizens being employed and productive.

However, education and vocational training systems in many middle-income countries are failing to deliver

the skills needed to support sustained growth, holding down productivity and labour market participation in

skilled jobs. The UK Skills for Prosperity Programme works with a select number of countries to tackle the skills

deficit among its citizens, resulting in increased local prosperity and living standards, including a reduction in

levels of poverty and gender inequality, together with creating mutually beneficial two-way trade

opportunities. The programme sets out opportunities to promote inclusive economic growth and increase

global prosperity through targeted interventions to improve technical-vocational training and higher

education systems in nine countries (Brazil, Egypt, Indonesia, Kenya, Malaysia, Mexico, Nigeria, Philippines

and South Africa). The International Labour Organization (ILO) has been selected as the implementation

partner to deliver the cluster of three projects in South East Asia: Indonesia, Malaysia and The Philippines.

For Indonesia, the last two decades have witnessed an exceptional economic growth and seen more than half

of the population rising out of poverty. The nation’s ambitions are set on continuing the growth trajectory to

becoming a high-income country by 2045.

However, despite the positive profile at national level, systemic weaknesses and inequalities persist. Even

before the Covid 19 crisis, more than one in five young people were unemployed, and most workers are

informally employed, in short term contracts and/or are paid below the minimum wage1. Despite rising

participation in vocational education in recent years, the lack of alignment with employer needs has led to a

mismatch of skills and higher levels of unemployment among vocational graduates than is experienced by

students graduating from either university or general high school.

The pandemic has exacerbated inequalities, and with a disproportionate impact on youth, women, lower

income households and marginalised groups.

In this context, the Skills for Prosperity Project in Indonesia sets out to improve skills development policies and

systems to respond effectively to the skills demands with a focus on the growing maritime sector; taking

targeted action in promoting skills for employment and decent jobs for young women and men, including

disadvantaged groups.

As an island nation, the maritime sector has a critical bearing on Indonesia’s economic performance, and has

been identified as a priority sector by government in the Global Maritime Fulcrum master plan in 2014. The

maritime sector also been selected as a focus for this project due to the UK’s expertise and reputation in this

field.

The project has been designed by the ILO with the objective of improving the equity, quality, relevance and

cost-effectiveness of the skills system in this sector through partnerships and interventions supporting the

1 OECD, 2020. Employment and Skills Strategies in Indonesia

2

development of centres of excellence through four polytechnic partners. Each polytechnic is based in a

different province and specialise in a different subsector of the maritime industry as follows:

Location Batam,

Kepulauan Riau

Manado,

North Sulawesi

Semarang,

Central Java

Surabaya,

East Java

Polytechnic

Polibatam Polimanado Polimarin PPNS

Industry Subsector Global Supply

Chain and Logistics

International

Tourism

Seafaring /

Engineering

Ship building and

maintenance

For each polytechnic, an international academic partner will support curriculum development and institutional

capacity building, in co-ordination with ILO staff, to improve the quality and relevance of the programme for

the benefit of both students and industry.

This partnership will support the overall Skills for Prosperity Indonesia outcomes of:

- Stimulating a sustained increase in the enrolment, graduation rate and progression to decent work outcomes for students including marginalized groups

- Increasing employer interaction with the polytechnic, including curriculum inputs and apprenticeship / industrial placement co-operation with a view to improving student progression to decent employment opportunities

- Delivery of pilot initiatives providing a robust evidence base leading to recommendations that can be taken forward through national and provincial policy formulation to create longer-term impacts for Indonesia’s Vocational system.

About the ILO

The International Labour Organization (ILO) was established in 1919 and brings together 187 member States

to set labour standards, develop policies and devise programmes promoting decent work. It is the agency

within the United Nations family with the mandate for the development of skills policies and systems, with an

inclusive approach to building competencies for the jobs of the future. The ILO currently delivers over 600

projects in more than 100 countries worldwide with the support of 120 development partners. The Skills for

Prosperity Programme in South East Asia takes a regional approach to the delivery of the three national

projects in Malaysia, Indonesia and The Philippines.

Overview of Polytechnic Partner

Manado State Polytechnic (Polimanado) is a state vocational education focusing on applied science. It was established in 1999 with a vision to become an excellent higher education vocational institution, operating at an international standard. The Polimanado has around 4,800 students studying “Diploma Three” (D3)* and “Diploma Four” (D4)* of six majors, i.e. (1) Civil Engineering, (2) Electrical Engineering, (3) Mechanical Engineering, (4) Accounting, (5) Business Administration and (6) Tourism. * Diploma Three (D3) is a three year programme equivalent to an Associate Degree or Foundation Degree; Diploma Four (D4) is a four year programme equivalent to a Bachelor’s Degree

3

Among the six majors, the tourism department is the main counterpart of the ILO Skills for Prosperity project

with the following study programmes:

1. Applied bachelor of hospitality (4 years)

2. Diploma 3 on tour agent

3. Diploma 3 on underwater ecotourism

4. Diploma 3 of hospitality

The ILO Skills for Prosperity Project supports the Polimanado in upgrading tourism study program major into 4-years (Diploma 4) on International Tourism Management (ITM), for which the Polimanado is seeking knowledge and technical experts to improve the skill development system with International approach as well as industry engagement.

For details, see the Polimanado website: https://www.polimdo.ac.id/

The Polimanado is located in Manado city, North Sulawesi Province where a famous diving site, called Bunaken

National park is situated. This National park is an increasingly popular tourist destination for diving and

snorkelling sport activities visited by up to a million tourists in recent years. The number of tourists visiting

from international destinations had been rising steadily until pandemic travel restrictions were implemented

in early 2020.

In line with the National Government policy to promote the “link and match” between education institutions

and industry, the Polimanado is preparing to upgrade the existing D3 study program into a D4 study

programme on International Tourism Management (ITM), to prepare students to enter the world of work in

the tourism sector both locally and Internationally.

A. Contract title International Academic Collaboration (“International Partner”) to provide technical support to Polimanado in co-ordination with the ILO, in the development of the D4* study programme in International Tourism Management (ITM), capacity building for teaching staff, and enrichment of student curriculum. (*Note that D4 or Diploma 4 level describes a four year programme at the level of a Bachelor’s Degree)

B. Objective To strengthen the quality and relevance of International Tourism education at Polimanado in line with international best practice and industry trends, in a way that promotes student employment prospects and helps reduce the skills mismatch experienced by industry. The collaboration should be delivered as an integrated series of activities that build on the existing strengths of the institution and its resources, through the sharing and development of expertise in both the technical subject area and practical pedagogy. This will take place in co-ordination with the ILO team, utilising established ILO tools, training and best practice as relevant. Specifically this should include support for the development of D4 programme study of ITM, capacity building for about 32 teaching staff and a series of curriculum-aligned enrichment activities for the student cohort. The specific objectives are as follows:

4

1. Strengthening curriculum through the upgrade from the D3 Study Program on Tourism to the D4 Study Program on “International Tourism Management” with a strong focus on meeting local, national and international industry skills needs.

2. Capacity Building and Professional Development for Polimanado staff to develop cooperation in education between Polimanado and international education institution in order to improve TVET education quality to meet best education practice for international industry job market demand.

3. Enrichment of the Student Learning experience through Interactive Skills

Development The activities in the contract should support the overall Skills for Prosperity Indonesia outcomes of:

- Sustained increase in the enrolment, graduation rate and progression to decent work outcomes for students including marginalized groups

- Increased employer interaction with the polytechnic, including curriculum inputs and apprenticeship** co-operation, with a view to improving student progression to decent employment opportunities

- Delivery of pilot initiatives providing a robust evidence base leading to recommendations that can be taken forward through national and provincial policy formulation to create longer-term impacts for Indonesia’s vocational skills system.

(**Note that in this context, the term ‘apprenticeship’ applies to work-placements that take place as part of the study programme)

C. Scope 1: Strengthening curriculum through the upgrade from the D3 Study Program on Tourism to D4 Study Program on “International Tourism Management” with a strong focus on meeting local, national and international industry skills needs Target Output: The desired output is that Polimanado achieves D4 accreditation in International Tourism Management (ITM). The Polimanado is proposing to upgrade the existing D3 study programme on Tourism into D4 study programme on International Tourism Management. This proposal is to respond to consultation with the Ministry of Education and Culture (MoEC) programme about MEME (Multi Entry Multi Exit) programme. The MEME provides flexibility for students to finish their study with Diploma 3 certificate on Tourism or to progress to Diploma 4 (Bachelor degree certificate) on International Tourism Management. A Focus Group Discussion will be conducted in January 2021 to gather information from tourism industries and student alumni on the needs of hard- and soft-skills, English proficiency, competencies, and relevant activities that support the “link and match” between TVET education and industry needs such as tourism advisory board and structured apprenticeship programme. This will be followed by a series of meetings, workshops and consultations to develop draft academic documents including curricula, lesson plans, learning outcomes, job profiles, etc.

5

An international academic partner is required to provide technical assistance and capacity building to support for the strengthening curriculum development for the D4 Study Programme on International Tourism Management. The Polimanado will present the draft academic documents resulting from the series of activities above, for strengthening the Curriculum Development from D3 to D4. to the international selected partner in the beginning of the Service Contract (e.g. criteria, timetable, etc. - similar with what Polimanado will present to the industry).

The proposed curriculum will consist of 13 core subject courses: 1. Destination Marketing & Management 2. Creative Event Design 3. Planning Sport Event 4. Tourism Information System 5. Management of Visitors Attractions 6. Tourism Enterprise and Entrepreneurship 7. Tourism Applied Research Skills 8. Natural and Cultural Heritage Tourism 9. Tourism Environmental Sustainability 10. English Teaching 11. Tourism Cruise Experiences Management & Innovation 12. Marine and Coastal Ecotourism 13. Sustainable Tourism

In co-ordination with the ILO, the International Partner supports the Polimanado in meeting this output with processes to include:

a) A review of the proposed programme and benchmark of the available

competency standards against international and industry-led practice; b) Agreement of proposed interventions and confirmation of the delivery

timetable with ILO and Polimarin; a) Development of job profiles for targeted occupations, detailing the core

competencies of each occupation, and learning outcomes defining required knowledge, skills and behaviours. Inputs should be consistent with international standards, for example the Global Sustainable Tourism Council (GSTC), and should relate to the local employment context.

c) Review of known skills gaps and available input by local industry (via Employer Advisory Boards or FGDs);

d) Confirm/define 13 core subject courses, in line with Ministry of Education and Culture required processes, and development of learning objectives and detailed syllabus, with defined assessment standards.

e) Lesson planning and assessment design (with particular attention to digital and blended methodologies suitable to context). There are 8 semester lesson plans including the 6 - 12 months apprenticeship programme. A lesson plan consists of (a) description of courses, (b) learning outcomes of each course, (3) unit/topics/activities for each weeks (1 semester lesson plan consist of 14 weeks).

f) Validation of the curriculum plan with input from industry.

6

The International partner will review of the draft documents prepared by the Polimanado and provide technical inputs for the documents as well as a series of online consultations in April – May 2021. Proposed programme to be agreed and results validated in consultation with ILO and Polimanado. 2: Capacity Building and Professional Development for Polimanado staff to develop cooperation in education between Polimanado and international education institution in order to improve TVET education quality to meet best education practice for international industry job market demand. Target Output: Polimanado teaching staff for the D4 programme undertake and complete a capacity building programme including structured training / formal certifications, where relevant, as agreed with the ILO and Polimanado management teams.

Capacity building and knowledge exchange for teaching staff is intended to take place throughout all activities in the agreement, but will be particularly focused through the development of teaching materials (including online and blended learning techniques), and through a bespoke residential training to take place at the international partner’s campus (subject to Covid-19 travel advice).

In co-ordination with the ILO, the International Partner supports the capacity building of teaching professionals in Polimanado, through training design and delivery to include:

a) Initial assessment of lecturers teaching on the ITM study program with

detailed proposal of capacity building activities, with timescales, agreed

and confirmed with the ILO and Polimanado management teams.

b) A series of online workshops supporting the development of teaching materials that are relevant to the 13 core modules and lesson plans. These should include online and blended learning materials, as relevant to the institution’s context (digital literacy, software, bandwidth, etc). Where relevant learning materials should reflect Covid-19 considerations.

c) Propose and confirm the detail of a structured training programme for 2-3 weeks duration, to be hosted by the international partner’s institution (subject to the travel advice and conditions of the pandemic at the time). The content should be based on the initial skills audit and ongoing observations of teachers, as well as developing up to date knowledge in the fields of the 13 core modules.

d) Knowledge sharing session on experience how to promote inclusive practices in the education environment, for example promoting gender equality in attracting and retaining students and staff, and supporting students with disabilities or additional learning needs.

e) Setting of a guided self-reflection to support teachers in embedding useful knowledge and techniques into their regular teaching practice.

The capacity building for teaching staffs of the ITM will take place through a series of online meeting, workshop or trainings from April 2021 to December 2022 including a structured training programme that will take place in the International Institution.

7

3: Enrichment of the Student Learning experience through Interactive Skills Development Target Output: Polimanado students have the opportunity to experience international academic and industry lectures and projects supporting achievement of their qualification, supported by soft skills development and industry insights to maximize their employment prospects. Topics should support and be aligned with the other activities within the partnership, for example by showcasing emerging international trends in tourism relating to the curriculum, and/or by demonstrating interactive teaching methodologies that can be replicated as part of the capacity building of teachers. Proposed activities should include:

a) A series of online guest lectures (10 times in 2021 and 10 times in 2022) to be delivered to students studying the ITM course as part of their curriculum. These may include lectures from the academic partner, guests from industry, alumni or other representatives.

b) Facilitate student projects with support from local teaching staff. If possible, this should include interaction with students of the international academic institution. Details, observations and future recommendations should be reported in the activity report.

D. Deliverables Deliverables of this contract is as follows: 1: Strengthening curriculum through the upgrade from the D3 Study Program on Tourism to the D4 Study Program on “International Tourism Management’ with a strong focus on meeting local, national and international industry skills needs

a) Initial plan agreed with Polimanado and ILO, to include a minimum of three online workshops or trainings on the development of job profiles in the ITM, 13 lesson plans and 13 teaching materials for the ITM;

b) A series of workshops for Polimanado teachers on the development of job profiles that are relevant to the ITM study programme and consistent with International standards, e.g. GSTC (Global Sustainable Tourism Council). These should include targeted occupations, core competencies and should reference international standards and emerging trends as well as the inputs of the local tourism advisory board.

c) A programme of workshops to support the development of structured lesson plans for the 13 core subject courses. Lesson plans should include learning outcomes, weekly units/topics/activities and assessments. Lesson plans should be regularly reviewed or sampled, with structured feedback and recommendations for improvement based on international standards and industry trends;

d) Support with validation exercises with industry. e) Written recommendations and agreed action plan to address the future

development of Polimanado as a Center of Excellence in International Tourism Management. Recommendations could include how Polimanado could further develop in order to form partnerships with leading international universities, including the potential establishment of a branch

8

campus, articulation agreements, student and teacher exchange and joint research programmes.

2: Capacity Building and Professional Development for Polimanado staffs to develop cooperation in education between Polimanado and international education institution in order to improve TVET education quality to meet best education practice for international industry job market demand

a) Skills audit of teaching staffs for the ITM conducted to be reviewed together with senior management from Polimanado, with preliminary training objectives identified and confirmed.

b) A series of online workshops to support the development of the 13 core modules. The topics should include, but not be limited to, the 13 core modules (for example, additional content may be included as necessary on digital teaching methods during the Covid-19 pandemic, current research methodology, preparation for the post Covid-19 pandemic, etc.).

c) A structured formal training programme for 13 teachers of the Polimanado conducted for 2 – 3 week programme, to take place at the International Partner’s campus. Detailed programme to be agreed with ILO and Polimanado, but will be likely to relate to technical subject knowledge and industrial updates relating to the global tourism industry, as well as more general capacity building in terms of interactive teaching methodology, project-based learning, industry engagement and curriculum updating.

d) End of programme self-reflections, feedback and individual reports. e) Periodic and final reports with recommendations for further professional

development for teaching staff. 3: Enrichment of the Student Learning experience through Interactive Skills Development

a) Agreement of the scheduling and outline content for lectures and project work with the ILO and Polimanado.

b) At least twenty online lectures (10 times in 2021 and 10 times in 2022) delivered to students studying ITM course as part of their curriculum. The lead lecturer could be from the academic partner, a guest from industry, alumni or other representative. Follow up actions activities or assignments should be agreed with Polimanado teachers in advance and should be detailed through the reporting process.

c) At least four student projects facilitated for the ITM by the international academic partner, with support from local teaching staff. If possible, this should include interaction with students of the international academic institution. Details, observations and future recommendations should be reported in the activity report.

d) Periodic and final reports with recommendation to sustain the practice.

4. Visits by the International Partner to the Polimanado Campus It is proposed that the International Partner makes a minimum of two visits to the Polytechnic during the two year period, subject to Covid-19 travel restrictions and policies of both countries and institutions.

9

In addition to supporting the direct requirements of this contract, it is proposed that visits by the International Partner also include agreed meetings with regional and national officials in support of the project. All arrangements will be managed via the ILO and/or Polytechnic and agenda would be agreed in advance. 5. Reporting Guidelines for Periodic and Final Reports Periodic reports are due on or by 15th March, 15th June, 15th September and 15th December until December 2022. These should be suitable to share with the ILO and the Polimanado and should include the following:

a) Narrative overview of developments of the partnership in terms of curriculum development, capacity building and enrichment of student learning activities.

b) Breakdown of activities conducted within the reporting period to include dates, materials shared (e.g. powerpoint or lecture notes), participant names of teaching staff / or numbers of students with gender breakdown (provided by the Polimanado), photos or videos were relevant, and any follow up activities.

c) Reflection on the period to include achievements, areas requiring further development, risks and recommendations for activities in the next quarter.

d) Financial report (template to be shared). The final report, due by 31st January 2023 should be suitable for sharing with the ILO and Polimanado, with sections suitable for sharing with Government Officials and potential funding providers. The report should include a summarized version of the information presented in periodic reports, and an overall review of the set objectives including lessons learnt. Specific sections should include:

a) Feedback on the development of individuals, and recommendations for further continuing professional development.

b) General feedback and recommendations for the institution’s capacity to develop programmes to international quality standards that respond to employers’ skills demands.

c) Recommendations that would support the development of an ongoing partnership with the partner institution. To include, but not limited to, the development of franchised programmes, formalized progression pathways, joint-research, and lecturer and student mobility programmes

E. Contract duration

Contract will be expected starting from 15 March 2021 and end in 14 December 2022

F. Instructions for Bidders

The closing date for Technical and Financial Proposals will be Friday 19th February 2021 at 11.59pm UTC. We regret that proposals received after this date will not be evaluated. Technical Proposals, including any case studies, references or other supporting information be submitted by email to Mary Kent: kent@ilo.org Please title the email: TECHNICAL PROPOSAL – S4P IA Polimanado

10

Financial Proposals should include a full breakdown of the budget, presented in an excel spreadsheet, with narrative explanation added as needed. Staged payments will be based on quarterly reporting of deliverables and agreed in consultation with the ILO at the outset of the agreement. Due to the travel uncertainties imposed by the pandemic, please list the costings for the two deliverables below requiring international transport as separate items. If it is not safe or possible to travel, these costs will be deducted from the programme and an alternative solution will be agreed closer to the time. For deliverable 2c (Detailed proposal for formal training programme to be agreed with the Polytechnic. This is for the 2 – 3 week programme that takes place at the International Partner’s campus), please include indicative costs per delegate, based on 13 people. These costs should include transfer from and to the airport, meals and accommodation. (Flights will be arranged by the project). For deliverable 4 (Visits by the International Partner to Polimanado Campus), please include indicative costs for two visits to Indonesia. As a guideline, this should be based on three senior members of staff being available for 4 full days’ activity, based in Manado; and should include airline transport and hotel and breakfasts. (Local transport, lunches and dinners will be provided by the project). Financial Proposals should be submitted by email to: jakarta@ilo.org Please title the email: FINANCIAL PROPOSAL – S4P IA Polimanado

G. Annexes 1. Qualification and Selection Criteria and Evaluation

Annex 1: Qualification and Selection Criteria and Evaluation

Qualification Criteria Evaluation Method Scoring

Institutions with established expertise in developing and delivering degree-level [subject] curriculum.

Organisation Profile

Faculty or Study Program Profile

Academic Accreditations

Y/N

Sufficient capacity among staff to support the project, including suitable technical expertise, project management and reporting capacity and executive sponsorship

Delivery team structure with names and job

titles. Minimum requirement would be 1 x

senior level project sponsor, 2 x experienced

faculty experts, 1 x project co-ordinator with

responsibility for project finance and periodic

reporting.

Confirmation within the proposal that the

institution intends to fully commit to the

partnership for the entire contract period

Y/N

Evidence of strategic synergy / ongoing commitment to

Confirmation / elaboration within the proposal Y/N

11

international or Indonesian partnerships in the shipbuilding or martime sector, to provide assurance of organizational capacity and resource to develop longer term relationships

Confirmation of intention to visit Indonesian

campus (subject to Covid-19) within proposal

Selection Criteria Proposal Scoring

International reputation and Industry relevance in [subject] field

Faculty or Study Programme Profile to include

when established, ranking if available,

international student numbers (total number

and as ratio), key international partnerships,

overview of employer engagement/partnership

activity and key industry partnerships.

5%

Track record of delivering an international capacity building project in the relevant sector and /or delivering an internationally-funded cooperation project (i.e. with defined project management commitments, deliverables and regular detailed reporting deadlines) in the relevant sector

Minimum of two case studies or final project

reports with sensitive data anonymized if

necessary. Should include detail of budget,

reporting frequency, KPIs and overall project

performance. Please include end of project

feedback from the donor or international

partner where available

5%

Quality of proposal for curriculum development

Proposal should provide a structured approach

to supporting the Polytechnic in curriculum

development with indicative frequencies of

online workshops or other types of interactions.

Approach should emphasise international

standards and industry engagement and should

support ongoing capacity building of the

institution.

15%

Quality of proposal for capacity building for teachers

Proposal should provide an integrated approach

to technical and pedagogical capacity building

through a range of methods throughout the

term of the contract. Approach should place

emphasis on the development of digital and

blended modes of teaching and learning.

15%

Quality of proposal for enrichment of student learning experience

Proposal should showcase international and

industry perspectives and insights relevant to

the curriculum, as well as demonstrating

progressive and interactive teaching approaches

15%

12

(for example use of multi-media, student-led

activity, project-based exercises)

Alignment with the intended outcomes of the Skills for Prosperity Project in Indonesia

Proposals should consider how planned activities

would support the intended outcomes of:

Sustained increase in the enrolment, graduation

rate and progression to decent work outcomes

for students including marginalized groups

Increased employer interaction with the

polytechnic, including curriculum inputs and

apprenticeship (structured-placement) co-

operation

A robust evidence base that can be taken

forward through national and provincial policy

recommendations

5%

Financial Proposal 40%

TOTAL SCORE 100%