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#ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES IN COLLABORATION ADOPTION @SharePointKris @Lis June 12, 2012 @ 2:45

#ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

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Page 1: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Presented By: #ILTASPS

Richard Harbridge @RHarbridge

Facilitated By: Kris Wagner, and Lisa Gianakos

INTERACTIVE SESSION:TRENDS AND CHALLENGES IN COLLABORATION ADOPTION

@SharePointKris @LisaKellarG

June 12, 2012 @ 2:45

Page 2: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Have an interactive session on the use of both client and internal collaboration tools (both SharePoint-based or consumer oriented tools).

Session Goals

• Be Interactive!• Participate!• Hear Your Success Stories • Learn From Your Failures (aka Experiments!)• Share Any Lessons Learned • Provide Recommendations Based On Your Experience • One ticket per question/comment; Prizes will be drawn at end.

Page 3: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 1: Consumer ToolsDoes your firm officially use/offer cloud-based document sharing with clients using consumer-oriented tools like Box.Net, YouSendIt, Google Docs, etc… (e.g. not using standard extranets)?

• Show of hands – who is using?• If yes, why?• If no, why?

Page 4: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 2: Which Official Tools?

Do you officially use cloud based tools that are consumer-oriented? If yes…• What are you using?• How did you decide which product to use?• Why did you/did you not use SharePoint? Did

you consider it?• What are your attorneys asking for? • Are your clients asking for certain tools to be

used?

Page 5: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Who Here Has Seen Family Feud?

Page 6: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Page 7: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

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What Were The Most Popular “For Official Use” Consumer-Oriented Tools?

Page 8: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

YouSendIt

DropBox

NetDocuments

ShareFile

Google Docs

AMS-Legal

PBWorks

Accellion

6322

1111

What Were The Most Popular “For Official Use” Consumer-Oriented Tools?

Page 9: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 2: Responses

Page 10: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 3: What Is Used?

If not officially using, do you know if your users are using cloud-based document sharing on their own, such as running web traffic reports to such sites?

What methods do you use? Do you routinely run reports?

Page 11: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

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What Were The Most Popular Cloud-Based Document Sharing Un-

Official Tools Named?

Page 12: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

DropBox

Google Docs

Box.Net

YouSendIt

SkyDrive

MobileMe

iCloud

11322

111

What Were The Most Popular Cloud-Based Document Sharing Un-

Official Tools Named?

Page 13: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 3: Comments

Page 14: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 4 & 5: Blocked WebsitesDoes your firm block specific websites that offer specific cloud-based document tools?

• What are you blocking?• Do you take another approach such as education?

(Or turning a blind eye.)• What concerns beyond security do you have?• Is a unified front or are branded solutions important?

Page 15: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 4 & 5 : Blocked Websites

• Reasons Cited For Why Sites Are Not Blocked (Or Exceptions Are Made)– Client Initiated The Collaboration– Client & Co-Council Insist– Client Requires It/Uses It– Not All Offices Can (Application Aware Firewalls)

Page 16: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 4 & 5 : Blocked Websites

• Keywords That Indicate Risk With These Sites– Discovery Challenges– Governance Challenges– Security Concerns– Client Confidentiality– Privilege– Risk Of Exposure

Page 17: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 5: Responses

Page 18: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 6: Official Tools?Does your firm officially use any collaboration tools (again, beyond a standard extranet) such as Yammer, Pulse, Jive, PBWorks, Confluence, etc…• Do we need to take an official stance on this or is

“skunkworks” use ok or even encouraged?• Are SharePoint (my sites) “there” yet?

Page 19: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 6: Comments

Page 20: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 7: Which Official Tools?

If yes, (officially using collaboration tools), which are you using?

• What tools are getting the best press?• Are SharePoint (my sites) “there” yet?

Page 21: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

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What Were The Most Popular Official Collaboration Tools Named?

Page 22: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Yammer

SharePoint

Lync

Confluence

PBWorks

Clearspace

Accellion

8432

211

What Were The Most Popular Official Collaboration Tools Named?

Page 23: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Poll Question 7: Results

Page 24: #ILTASPS Presented By: #ILTASPS Richard Harbridge @RHarbridge Facilitated By: Kris Wagner, and Lisa Gianakos INTERACTIVE SESSION: TRENDS AND CHALLENGES

#ILTASPS

Thank You Questions? Ideas? Feedback? Let Us Know:

Sr. SharePoint Evangelist: Richard Harbridge

[email protected]@RHarbridge

Director Of Knowledge Mgmt: Lisa Gianakos

Practice [email protected]@LisaKellarG

Product Evangelist: Kris Wagner

[email protected] @SharePointKris