TECHNICAL WHITEPAPER

Pre-work (must be done by your portal administrator)

Installation and Configuration

Additional information

About the Author: Jeff Lotan

In This PaperIn this guide you will learn how to setup the network licensing using the IMAGINiT Technologies “Setup Helper” and start the service to grant licenses.

I highly recommend you use the Setup Helper as it makes the process very easy.

Note: this process is essentially the same for version 2011 through 2014, so the images are not changed.

Pre-work (must be done by your portal administrator)

1. Login to the IMAGINiT Technologies ProductivityNOW Portal (http://portal.imaginit.com) and download the network version.

2. While still logged into the ProductivityNOW Portal generate a license/activation code.

IMAGINiT Technologies Utilities for Revit 2014 Network Licensing Setup Guide

October 2013

Figure 1

Installation and ConfigurationYou should install the license manager (IMAGINITNetworkLicSrv.exe) onto a server or a computer that will be on all the time. If the license manager machine is turned off, then no licenses will be available for anyone.

Once you’ve downloaded and installed the license manager (extract and run IMAGINITNetworkLicSrv.exe from the .zip file you downloaded) run the Setup Helper (fig 1) In Windows click Start->Programs (or All Programs)->IMAGINiT Technologies Solutions->License Server->Setup Helper.

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This will launch the setup helper where you will go through each tab.

October 2013

Click the “Authorize License” on the License File tab and paste in the code you generated from the Client Portal, then click Authorize (see Fig 3).

Figure 2

Figure 3

You may see a series of messages come up (see fig 4-7). Your confirmation…

Figure 4

If you have multiple Flex License Managers installed…

Figure 5

Your license file information….

Figure 6

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October 2013

And finally the message that you must setup an Options file…

Figure 7

Now select the Options file tab and it should show you a line: INCLUDE IMAGINiT IMAGINiTRvtUtilities USER usernameWhere username is the current login name (fig 8). Jeff was my login name when I ran the Setup Helper.

Figure 8

Figure 9

Now we’re ready to start the “service”. Click “Start” on the Service tab (fig 10). Notice it still says “Start” however, the status shows “Running”

Figure 10

You can copy/paste that line multiple times and change the username to reflect who you want to access the utilities (fig 9). Only the names listed will be able to access the IMAGINiT Technologies Utilities for Revit 2014. There was a name change with the 2012 and later utilities from AvatechUtilities to IMAGINiTRvtUtilities. So with the Utilities for Revit 2012 and later use the IMAGINiTRvtUtilities (use the default example that comes up).

If you need to add/remove names, just run the Setup Helper again and modify it. You will also need to run lmtools (see fig 1), select the Start/Stop/Reread tab and click ReRead License File.

Note: It takes 12 hours for these changes to take place.

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October 2013

Click “View Log” to verify that everything seems to be working (fig 11).

Figure 11

The key things to look for in the Debug Log file are the INCLUDE USER lines to ensure the names you entered are showing up and the line “Number of INCLUDED entries for USER_BASED feature IMAGINiT TechnologiesUtilities is x, maximum is y” where x is the number of names you entered and y is the number of seats able to be granted to users.

Now select the Help tab (fig 12) and you can scroll through the information about your setup/configuration/authcode/etc and you can also bring up the “Flexera Software” (formerly “Acresso”) help file by clicking the “FLEXlm Documentation” link.

Figure 12

US/CANADA

800-356-9050

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IMAGINiT Technologies, a RAND Worldwide Company,is the world’s largest provider of enterprise solutions to the engineering community, including the building, manufacturing,civil and mapping industries. With 20+ years’ experience, and more than 45 offices throughout North America and Asia Pacific, we provide the expertise, training and support to help companies realize the full power of design technology, maximize ROI and gain competitive advantage.

IMAGINiT is a leading provider of Autodesk software solutions and the largest North American Autodesk Authorized Training Center (ATC) partner. All of our locations are supported by a vast pool of engineering resources focused on developing real-life business solutions for their local clients.

About IMAGINiT Technologies

October 2013

About the Author: Jeff LotanAs the Senior Support Specialist in the North American Solution Center I provide technical support to clients, teammates, sales, and on occasion to Autodesk. I am changed with mentoring and training team members in the proper use of our systems and tools, documenting processes, and providing feedback and ideas to the management team towards improving the customer experience. I am also a contributor to our technical support blog and internal knowledge base.

I started my career in Product Support with Autodesk in 1992 where my primary responsibility was to support the core and network functionality of the AutoCAD-based products. While moving up the ranks, I was selected to provide mentoring and training to other support groups and had great success performing in roles that interfaced with development teams to test and develop new features before release. Also, as the Technical Account Supervisor and Support Analyst, I was charged with managing the service delivery to many major accounts. I joined Avatech Solutions as a Support Specialist in 2004 and was appointed a team mentor, trainer, co-process documenter, and escalation point for core and network functionality of the AutoCAD-based products, installation issues and licensing. I have continued in that role after the merger with IMAGINiT.

Additional information: Here is some important information from our ProductivityNOW Portal page:

These IMAGINiT Technologies productivity tools, which sell for up to $395 each, are available exclusively for IMAGINiT Technologies’ Autodesk Subscription clients at no charge. Activate up to 50 seats right now.

After downloading your software, look in the “My Authcodes” section to see if you already have an existing authorization code. If you don’t have an existing AuthCode, then you’ll need to generate one. Our blog on creating a standalone is the same process, however instead of selecting the standalone license select the Named User version.

Important: For products that have both a Stand-Alone and Named-User Network versions, you will only be able generate authorization codes for a specific version type and not both.

You can have multiple Flex License Managers installed, however you should not use the same one to configure/run all the services. Run the IMAGINiT Technologies lmtools to manage your IMAGINiT Technologies Utilities for Revit 2014 licenses. It can be confusing because each license manager will see the other services. This happens because they all share the same registry settings. If you only use one lmtools to manage all services it can cause the license manager to become confused and typically takes quite a while to fix it.

The version of Flex LM that IMAGINiT Technologies ships is 10.8.7.0.