Imc - Market Research , Corporate Image and Branding

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    You have exactly one minute to closelaptops , cell phones , and we need

    switched off cell phones not even silent

    modes ! If you have notes to finish am toldthis institute has a very good library , in

    short please get your undivided attention

    on the screen for the next 90 plus minutes.

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    Today we shall discuss a few basic terms or

    pre IMC activities . Please note you are

    free to add your rejoinders or drop in with

    your questions. I can live with people who

    ask dumb questions not those who remain

    silent

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    Integrated Marketing Communications and

    Market Analysis and Market strategy. What

    would you do if you did not know whereyou want to go ? What would you say if

    you did not know who your audience is ?

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    More so , todays class will give you a very

    very brief taste of this ocean called

    branding or brands.

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    IMC has to be aligned with the marketingstrategy . If we trace the evolution of IMC it

    use to follow the marketing strategy , but

    in an increasingly communicationaggressive world it has become something

    which now almost coexists with it.

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    Market analysis is a documented investigationof a Market that is used to inform a firm's

    planning activities particularly around decision

    of: inventory, purchase, work force

    expansion/contraction, facility expansion,

    purchases of capital equipment, promotional

    activities, and many other aspects of a company.

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    Not all managers are asked to conduct a marketanalysis, but all managers must make decisions

    using market analysis data and understand how

    the data was derived. So all managers need a

    reasonable understanding of the tools most

    used for making sales forecasts and analyzing

    markets.

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    From the IMC perspective . Market analysisis done to understand not just the anatomy

    of the market but which way will it go ?

    Unt kis karvat baithega !

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    Market strategy drives and impacts the

    IMC in a straight complementarymanner . Thats why VJs are dressed in

    trendy informals . Their channel

    strategy is to be the voice of theyoungsters .Newsreaders and analysis

    experts in formals . They have decided

    to be the voice of the mature andevolved youngsters BTW the formals

    are also trendy !!!

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    While experts will give us loads of

    strategies and types to choose from

    for the comfort of remaining focusedon our subject IMC , lets broadly

    classify them as two .

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    1. Competitive strategies

    2. STP strategy dont ever take

    this one easy.

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    To formulate your IMC you need to

    understand your competitiveadvantage . Maruti Alto Ads dont talk

    about class or wow factor they talk

    mileage and sturdiness . Only an idiotwould pit it against a volkswagen or

    mercedes.

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    To take the point further the entire

    maruti suzuki cars product line is now

    being presented as fuel efficient

    kitna deti hai ??? Maruti has defined

    its market , and competitive advantage

    spot on . The IMC now reflects that .

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    STP strategy is the big daddy of them

    all and in all probability is coexisting

    with IMC everywhere today . Can we

    have the full form ofSTP please?

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    Segmenting , targeting and

    positioning.

    Dont be everything to everyone . Not

    every product is a newspaper.

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    Segmentation divides a large market

    into smaller and more manageable

    submarkets in order to identify

    homogeneous markets - that are a)

    similar in needs and reaction to

    companys marketing activity b) are

    different from the other consumers

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    Segmentation rules . Please remember

    this segmentation is necessary attimes even in a similar looking group .

    True all youngsters like chocolates

    but then why are there 20 differentbrands of chocolates from cadbury

    alone ? All young men prefer bikes

    then why dont they buy the same

    brand ?

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    Segmentation is geographic,

    demographic and psychographic.

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    Geographic Segmentation . You sell

    beach ware in goa and salwar kameez

    in amritsar . And dont worry I wont

    stop the rebel in you to do the

    opposite I respect individual freedom

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    Demographic Segmentation . The

    reason MCdonald sells Rs.20 meals

    because of this . Can you explain thenwhat is demographic segmentation ?

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    You target your customer based on hisage , income, sex , education ,

    occupation etc and when you do that

    intelligently then you have peopleeating a bland bread with a small aloo

    cutlet inside with some ten drops of

    tomato sauce and proudly saying I

    am loving it !

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    Psychographic segmentation . You

    select or differentiate between your

    customers on their attitude ,

    personality etc

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    Behavioural Segmentation . It is based

    on the way you buy , usage rate etc .Ever wondered why the dvd of 3 idiots

    will also give you a discount coupon

    on munnabhai dvd or why is it thateverytime you order a pizza they give

    you a next-time-you-buy discount

    coupons ?

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    Target market . Once segmentation is

    done the company does target marketdecision . Since not all manufacturers

    are selling gas cylinders they need to

    define the target market . The target

    market could be one segment or group

    of segments .

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    Positioning the product . Do this first

    else your IMC will fall flat .

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    All this leads us to creating corporate

    images or BRANDS .

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    Ok . Now tell me where did the word

    brand originate from ?

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    In the late 1800s, cowboys drove huge

    herds of cattle across the central plains

    of the USA. During these cattle drives,

    the cowboys would often meet othergroups of cowboys driving their cattle.

    As was often the case, the cattle would

    come together to form one enormous

    herd.To tell which cattle belonged towhom, each ranch had its own special

    symbol that would be branded

    with a hot iron on the hide of every

    calf belonging to that ranch. Ranchers

    generally used three types of marks in

    branding figures, numbers and letters,

    with the brands being read in one

    of three ways: from left to right, from

    top to bottom, and from outside in.

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    Each brand became almost a heraldiccrest a cattlemans coat of arms, if

    you will. Brands not only identified an

    owner or a ranch, but also provided a

    set of traditions and a unique sense ofidentity for the cowboys. It was not

    uncommon for a cowboy of the times

    to ride for the brand more than for the

    individual ranch owner.

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    So what exactly is brand ?

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    A brand is the identity of a specific

    product, service, or business. A brandcan take many forms, including a

    name, sign, symbol, color combination

    or slogan.

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    My personal all time explanation of a

    brand is that it is the promise of the

    quality associated with a good orservice.

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    Branding is not merely the logo, some

    catchy tagline or the creative pastime for the

    marketing department.

    Branding is the heart and soul of an

    organization. Your brand

    should stand for something, be authentic and

    uniquely yours. Itshould be woven into every important decision

    and resonate

    through every point of contact with a companys

    market. Having a

    strong point of difference in your brand category

    is a major advantage

    in landing a successful brand.

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    Coke the name , sign , symbol are all

    brands

    Color symbol becomes a brand the

    sunflower of wipro.

    S

    logan can be a brand - applyingthought !

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    IMC process decision makers should

    not forget that in the sea of samenessbrands must standout .

    Run like the rest and you too will be aroad kill.

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    The essence of a brand is the mental

    imprint we planton the minds of our market. Like a Brain

    Tattoo a

    brand creates feelings, emotions and anaffinity to our

    products, services and companies. For

    years, large companieshave devoted tremendous resources to the

    branding process.

    Th

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    They

    know well-developed and executed brands

    create customer loyalty,

    block out competition, allow for greater

    profit margins and instill

    confidence in stakeholders. They also know

    that, for buyers, brands

    simplify choice, reduce risk and purchasing

    anxiety, enhance self image

    and save time. This same branding formulacan work for a

    small business or a nonprofit as well as

    develop a personal identity