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To : Indian Business Organizations, Educational Institutions & Health Care Institutions
Dear Friends,
The IMC Ramkrishna Bajaj National Quality Award process has been an enriching journey
for all of us. Be it our strong contingent of Examiners or our highly motivated group of
Applicant Organizations – each one of us have been part of an exciting journey of growth
and learning on our path towards achieving excellence.
Started in 1995 the IMC Ramkrishna Bajaj National Quality Award Trust is a joint
initiative of the IMC Chamber of Commerce & Industry and the House of Bajaj. The first
Award Cycle began in 1997.
At the IMC we see the Ramkrishna Bajaj National Quality Award (RBNQA) program as a
nation-building exercise. The IMC RBNQ Award process reaches out to Indian
organizations across the country – over 600 organizations from North, South, West and
East of India have expressed their intent to apply. More than 400 organizations have
gone through the entire evaluation process to achieve various levels of recognition.
The IMC RBNQA Criteria for Performance Excellence believes in a holistic approach
towards achieving organizational excellence. The universal standards and best practices
embedded in the IMC RBNQA criteria have transformed Indian leaders into accepting
the pivotal roles of customers and workforce in driving world-class processes. The
criteria have also enabled top management to action principle-centered leadership for
performance excellence.
Our Examiners are the foundation for the Award process. As ambassadors of the criteria
they help guide and encourage organizations to bring in improvements. We are proud
to say that we have trained over 1200 examiners in these two decades of the evaluation
process.
The IMC Ramkrishna Bajaj National Quality Awards has the unique distinction of having
its winners winning the Asia Pacific Quality Organization awards for the past 15 years
consecutively.
The criteria for Performance Excellence promoted by IMC RBNQA is holistic, transparent
and applicant empathetic. We invite you to be part of this exciting process which will
definitely help you to view your organization against world class best practices.
Best wishes,
Niraj Bajaj
Chairman, IMC RBNQA Trust
LETTER FROM CHAIRMAN:IMC RAMKRISHNA BAJAJ NATIONAL
QUALITY AWARD TRUST
AWARD CYCLE:KEY DATES
To : Indian Business Organizations, Educational Institutions & Health Care Institutions
Dear Friends,
IMC RBNQA Scoring System: Compass for Performance Excellence
Quality Management is about delighting your customers. This is a fact. Not an opinion.
Performance Excellence is about delighting customers, employees, and society. In this case,
employee delight and societal delight must precede customer delight. In business, healthcare
and education. This, in brief, is what the IMC Ramkrishna Bajaj National Quality Award (IMC
RBNQA) model for Performance Excellence is about.
However, the journey to Performance Excellence as articulated by the IMC RBNQA is long, but
systematic. Any deviation along this journey leads to uninvited results. I therefore recommend
a micro study of the IMC RBNQA Scoring System. This mirrors the journey to Performance
Excellence. It is a compass for pursuing Performance Excellence.
So where do you start? You start with an appropriate quality management system.
Next? You focus on the preventive actions aspect of the quality management system to make
a habit of Continuous Quality Improvement, process by process….Improvements in the eyes of
customers, employees and society. This approach should be top-down, through leadership
and strategy. Tangible results will follow. Intangible results will also surface, such as better
cross-functional communication and team work, through improved knowledge management.
By this time any organization adopting the IMC RBNQA model should score a significant
fraction of half the total score of 1000. It merits encouragement.
What next? You should aim to be the best-in-class across industries for all your generic
processes. This requires a heavy dose of Benchmarking for Best Practices, in India and
globally. Your aim should be to trade best practices embedded in the IMC RBNQA model.
Once your organization is entrenched in the zone of Benchmarking for Best Practices, it
becomes a candidate for IMC RBNQA recognition. But please do not become complacent once
you win recognition. Your best practices will get commoditized at a velocity that can break any
barriers. Your differentiation will be at threat. The only way to protect this differentiation, and
consequent branding, is to innovate your Best Practices to Next Practices. For this to happen
you need to tap the creativity resident in your people. QED. Quad Erat Demonstrandum.
Finally, please note that the IMC RBNQA model is credible only because it is based on the six
values of Shri Ramkrishna Bajaj: Customer, Customer, Customer; and Governance,
Governance, Governance.
Suresh Lulla
Chairman, IMC Quality Awards Committee
LETTER FROM CHAIRMAN:IMC RAMKRISHNA BAJAJ NATIONAL
QUALITY AWARDS COMMITTEE
A Look at the Award Process ...................................................................... 5
Ethical Standards ........................................................................................... 8
Application Report: Instructions ................................................................. 10
AWARD PROCESS DETAILS
Fees for the Award Cycle ........................................................................... 12
Eligibility Determination Overview ............................................................ 13
Eligibility Determination Form ................................................................... 17
Application Form .......................................................................................... 19
Winners at a Glance ................................................................................... 21
CONTENTS:
5IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
A LOOK AT THE AWARD PROCESS
THE AWARD PROCESS: ANOVERVIEW
The IMC RBNQA Trust launched the first cycle of a
Performance Excellence Award in 1997. The award
is named after the leading industrialist, Late Shri
Ramkrishna Bajaj, Past President, IMC. Shri Bajaj,
a disciple of Mahatma Gandhi and Acharya Vinobha
Bhave, was deeply concerned about morality in public
life, as well as ethics in business and consumer
welfare. These are the bedrock of Performance
Excellence. The IMC Ramkrishna Bajaj National
Quality Award core values reflect these traits in
abundance.
The IMC RBNQA criteria are a current translation of
the timeless core values. These criteria focus on the
RESULTS (what) and PROCESSES (how) to achieve the
RESULTS. The underlying tools for Performance
Excellence are CONTINUOUS IMPROVEMENT,
BENCHMARKING, and INNOVATION.
The Examination Process for IMC RBNQA applicants
is spread over four months in four distinct stages.
Award Categories
The IMC RBNQA has customized the criteria for three
mutually independent sectors: Business, Education
and Healthcare.
Examiners are coached and groomed for assessing
any one of the following: Manufacturing, Services,
Education and Healthcare.
The IMC RBNQA is presented in seven categories:
1. Manufacturing (Large Business)
2. Services (Large Business)
3. Education
4. Healthcare
THE AWARD
Diamond:
Nature’s Purest Form of Quality
Human Form:
Outstretching to Achieve Excellence
Winning the IMC Ramkrishna Bajaj National
Quality Award could be a dream come true.
Yet, in a sense, “winning” is counter to the
ethic of continuous improvement. It implies
that a finish line must be crossed in order
to succeed. In the Bajaj view, however, the
pursuit of total quality is a race without a
finish line, in which the reward lies in the
participation.
6 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
5. Small Business (Manufacturing / Services)
6. NGO (Education / Healthcare)
7. Overseas (Manufacturing/Services/Education/
Healthcare)
There is one Award for each of the seven categories.
However, it is not mandatory to present an Award in
each category.
An organization that wins an Award is ineligible to
reapply for the Award for the next four cycles.
IMC Quality Awards Committee
The IMC Quality Awards Committee has the following
key responsibilities:
• Review and improve the Examination Process
• Review the Examination Scores in each of the
seven categories
• Recommend a shortlist of organizations, for
each of the seven categories, to the Panel of
Judges.
Membership to the IMC Quality Awards Committee
is by invitation only. Professionals from Business,
Education and Healthcare are invited.
Board of Examiners
The IMC RBNQA Trust encourages individuals with
a diagnostic mind-set to enroll for our four-day
Certified Examiner for Quality Management course.
Candidates must have minimum three years work
experience, and can be from any functional stream,
as well as any industrial or social sector. Basic
knowledge of quality management is usually an
added advantage. To qualify, candidates must clear
a final examination on the fourth day of the course.
Eligibility for receiving Certification of an Examiner
is strictly based on Performance during the training
program. However all participants will receive
Certificate of Participation.
Those who qualify enter the Board of Examiners.
The CEQM qualification is valid for one year. To
retain their membership to the Board of Examiners,
each professional must appear for a two-day
Refresher course, annually.
Examiners who have completed a minimum of three
examination cycles, are possible candidates for the
status of Senior Examiner. Only a Senior Examiner
Award Recipients’
Responsibilities and
Contributions
Award recipients are required to share
information on their successful
performance and quality strategies
with other Indian organizations.
However proprietary information
need not be shared even if it was part
of the Award application. The principle
forum for sharing is the annual
“Making Quality Happen” Conference.
The Conference also includes the
MQH Best Practices Competition
showcasing resident Best Practices
of Organizations. The Competition
also invites participation from
organizations that are not part of the
current IMC RBNQ Award cycle
The IMC Ramkrishna Bajaj National
Quality Award recipients have been
very generous in their commitment
towards improving competitiveness.
Sharing of their best practices has
helped and encouraged similar
organizations in various sectors of
the Indian economy to undertake their
own quality and performance
improvement efforts. These
organizations, Award recipients and
participants are “Making Quality
Happen”.
7IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
serves as a Team Leaders of an Examination Team
assigned to an IMC RBNQA application.
Examination Process & Feedback
Report
Members of the Board of Examiners are assigned to
an application. This may vary from three to five
members per team. Individual allocation to a team
is a function of the knowledge of the specific
industrial / social sector, as well as experience with
the IMC RBNQA Examination Process. Further, there
should be no conflict of interest between the
applicant and Examiner.
The Examination Process for each team, consists of
four stages:
• Stage 1 – Individual Review, by each assigned
Examiner. The Examiner prepares an Individual
Report
• Stage 2 – Consensus Review by the entire team.
The Team Leader facilitates the two-day meeting
with the team and generates a comprehensive
Consensus Report
• Stage 3 – Site Visit to the relevant applicant sites
to clarify issues, as well as to verify best
practices. The Team Leader facilitates the two-
day visit of the relevant team members and
generates the Site Visit Report.
• Stage 4 – Final Report preparation by the team.
The report defines the Best Practices and
Opportunities for Improvement, by Category-
Item.
All applicants receive a detailed Feedback Report.
The Feedback Report is a rich source of diagnosed
information to enable the applicant organization to
develop Action Plans for Change Management.
8 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
Examiners for the IMC Ramkrishna Bajaj National
Quality Award pledge to uphold their professional
principles in the fulfillment of their responsibilities.
Examiners will be guided by four principles: integrity,
professional conduct, confidentiality, and respect
for intellectual property. In promoting high
standards of public service and ethical conduct,
they will
• conduct themselves professionally, guided by
truth, accuracy, fairness, respect, and
responsibility in all their interactions
• avoid representing conflicting or competing
interests, or placing themselves in such a
position where their interest may be in
conflict—or appear to be in conflict—with the
purposes and administration of the Award
• safeguard the confidences of all parties
involved in the judging or examination of
present or former applicants
• protect confidential information and avoid
disclosures that may in any way influence the
Award integrity or process, currently or in the
future
• not serve any private or special interest in their
fulfillment of the duties of a Judge or Examiner,
therefore excluding by definition the
examination of any organization or subunit of
an organization that employs them or has a
consulting arrangement in effect or anticipated
with them
• not serve as Examiners of a primary competitor
or customer or supplier of any organization (or
subunit of an organization) that employs them,
that they have a financial interest in, or with
ETHICAL STANDARDS:
which they anticipate a consulting arrangement,
or are otherwise involved
• not intentionally communicate false or
misleading information that may compromise
the integrity of the Award process or decisions
therein
• never approach an organization they have
evaluated for their personal gain, including the
establishment of an employment or consulting
relationship, and, if approached by an
organization they have evaluated, not accept
employment from that organization for a period
of five years after the evaluation
• maintain and safeguard fairness in the
examination process and the confidentiality of
all Award application information, including
the identity of applicants
• treat as confidential all information about the
applicant and the applicant’s operation gained
through the evaluation process.
• personally and independently score all assigned
applications
• not communicate with applicant organization
during Independent and Consensus Reviews, or
in any manner seek additional documentation,
information, or clarification about the
applicant’s organization. It will only be through
IMC RBNQA representatives. At Site Visit Review,
the site visit Team Leader will designate team
members for interaction with the applicant.
• not at any time (during or after the evaluation
cycle) independently give feedback to applicants
regarding scoring or overall performance
9IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
• be able to use the following designation:
Examiner, IMC RBNQA, and year(s) served after
completion of the Examiner Preparation Course.
However, examiners may not use the IMC RBNQA
logo in advertising or promotion or use business
cards including the Examiner designation or the
IMC RBNQA logo.
• encourage and maintain a professional working
environment that promotes respect for the
Award applicants, their employees, and all
members of the Examiner team while interacting
during the consensus and site visit processes,
• respect the climate, culture, and values of the
organization being evaluated when
participating in a site visit.
• not accept commissions, retainers or any other
valuable consideration in respect of an Award
applicant or other interested parties in respect
of disclosures of information regarding existing
or previous Award applications.
10 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
Objective
The objective of the Application Report is to allow
applicants to provide information on quality
management of products and services and on results
of quality improvement processes to permit a
rigorous evaluation to be performed by the Team of
Examiners.
This section provides applicants with instructions
for preparing the Application Report. These
instructions include information on typing, page
limits, organization, assembly and other format
considerations. Guidelines for responding to Items
are also given.
Requirements
Each applicant must submit a Application Report
consisting of:
1. A brief Organization Profile (5 Pages)
2. Responses to each of the Areas to Address in
the Criteria of the guidelines (60 Pages)
Organizational Profile
The Criteria are designed to permit evaluation of any
kind of business. However, individual Items and
Areas to Address may not be equally applicable or
equally important to all businesses, even to
businesses of comparable size in the same industry.
The Organizational Profile is intended to “set the
stage” for the Examiners’ evaluation. It should help
Examiners to understand what is relevant and
important to the applicant’s business.
The Organizational Profile must be limited to five
pages. These five pages are not counted in the overall
page limit.
Format for the ApplicationReport
The Application Report must contain the same Item
numerical designation as in the 2016 Award Criteria.
A table of contents with the page number of each Item
must be provided. The Application Report must be
typed on Standard A4 size paper using a fixed pitch
font of 12 or fewer characters per inch or a
proportional spacing font of point size 10 or larger.
Any type may be used. Helvetica, Arial and Times
New Roman or equivalent type fonts are preferred.
There must be the equivalent of two points of lead
between lines. The number or lines per page must not
exceed 50, including the page headings and page
numbers.
Note: Type on pages including picture captions,
graphs, figures, data tables and appendices must
also meet the requirements for size and spacing.
Page Limit and Exclusions
The Application Report is limited to a maximum of
60 single-sided pages including pictures, graphs,
figures, data tables and appendices.
Though not required, the use of labeled section tabs
would be appreciated. A glossary of terms and
abbreviations must be included. In all cases, the
Organizational Profile, dividers, covers, tab
separators, glossaries, organization charts and
table of contents are not counted as part of the page
limit. All remaining pages should be consecutively
numbered from start to finish (e.g., 1, … 60).
The use of bulky binders or similar heavy covers is
unacceptable. Their use decreases the ease of
APPLICATION REPORT:INSTRUCTIONS
11IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
handling in all phases of the evaluation process.
Copies of video or audio tapes or other information
aids will not be accepted.
Note: Any text, graphs, figures or data tables included
on tab separators or dividers will be counted as part
of the page limit.
Organization Responses toAward Criteria
Respond to each Award Criteria Item as a whole.
Applicants are encouraged to respond to the Items
in the order given in each of the seven Categories.
Respond to Items with prefix 1.1, 1.2, etc.
corresponding to the specific category. If an Item
does not pertain to the applicant’s business or
quality system, the applicant must provide a
statement of one or two sentences explaining why
the Item is not applicable.
Document Assembly
A complete Application Report must contain the
following components:
1. Title Page
2. Table of Contents
3. Organizational Profile
4. Organization Chart
5. Eligibility Determination Form
6. Application Form
7. Criteria Items (e.g., 1.1 through 7.6)
8. Glossary of Terms and Abbreviations.
All components of the Application Report should be
securely fastened together to prevent separation
during handling.
Application Package Submission
10 sets of the complete Application Package (refer
Document Assembly) along with the fee payment
must be sent to:
IMC Ramkrishna Bajaj National Quality Award
Trust, IMC Chamber of Commerce & Industry
IMC Marg, Churchgate, Mumbai 400 020
Notes:
1. Cheque or Demand Draft should be made
payable in Mumbai to IMC Ramkrishna Bajaj
National Quality Award Trust.
2. Award Applications must reach IMC office by
16 August. If the date falls on a weekend then
the application should reach by the following
Monday.
3. Submissions which do not meet the
requirements given in the section entitled
Format for the Application Report will be
returned along with the fee payment.
12 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
Eligibility Determination FeeThe Eligibility Determination Fee is Rs 25,000 for allpotential Award applicants.
However, the Eligibility Determination Fee for smallbusiness and NGOs applicants is Rs 10,000.
This fee is non-refundable. The fee must accompanythe Eligibility Determination Form and OrganizationChart.
Cheque or demand draft should be made payable inMumbai to:
IMC Ramkrishna Bajaj National Quality Award Trust
Application FeeThe Application Fee for each of the seven categoriesis:
1. Manufacturing ......................... Rs 1,00,000
2. Service ...................................... Rs 1,00,000
3. Education ................................. Rs 50,000
4. Health Care ............................. Rs 50,000
5. Small Business ........................ Rs 50,000
6. NGO ...................................... Rs 20,000
7. Indian Overseas Business ..... Rs 1,00,000
The fee covers expenses associated with distributionof applications, review of applications anddevelopment of feedback reports.
The fee must accompany the Application Form.
Cheque or demand draft should be made payable inMumbai to:
IMC Ramkrishna Bajaj National Quality Award Trust.
FEES FOR THE AWARD CYCLE
Site Visit Review FeeThe Site Visit Review Fee is to be paid only by thoseapplicants reaching the site visit stage. The Site VisitReview Fee for each of the seven categories is:
1. Manufacturing ......................... Rs 1,00,000
2. Service ...................................... Rs 1,00,000
3. Education ................................. Rs 50,000
4. Health Care ............................. Rs 50,000
5. Small Business ........................ Rs 50,000
6. NGOs ...................................... Rs 50,000
7. Indian Overseas Business ..... Rs 1,00,000
Note: The above mentioned EligibilityDetermination/Application/Site Visit Review feesexclude all applicable taxes.
This fee does not cover expenses and travel costsassociated with site visit participation. This wouldbe borne by applicant organization. All out-of-pocketexpenses associated with a site visit are charged tothe applicant, at actuals by the relevant teammembers. This is applicable to the NGO categorytoo.
Cheque or demand draft should be made payable inMumbai to:
IMC Ramkrishna Bajaj National Quality Award Trust
13IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
I. Purpose
The purpose of this section is to provide applicants
with information on the eligibility process, which is
the first step in applying for the IMC Ramkrishna
Bajaj National Quality Award. This information
describes the eligibility categories and eligibility
restrictions and then provides step-by-step
instructions on how to complete the Eligibility
Determination Form.
II. Objective
The objective of the Eligibility Package is to provide
sufficient information to certify whether the
organization is eligible to apply for the Award. In
addition, the package presents a useful profile of the
organization and often is the first information about
the applicant read by Examiners. The information
also is used by the IMC Quality Cell to avoid conflicts
of interest when assigning applications to
Examiners.
The role of the IMC Quality Cell in the process is to
assist with and offer advice on any questions or
issues that applicants may have concerning the
process itself or the completion of the required forms
included in this document. Once the completed
Eligibility Package is submitted, the IMC Quality
Cell communicates its Eligibility decision, after
which applicants may begin work on the Award
application report.
The IMC Quality Cell relies on the information
contained in the forms that are submitted. If at any
time during the Award cycle the information is found
to be inaccurate, deeming the applicant ineligible,
the IMC Quality Cell may remove the applicant from
Award eligibility. Should this occur, the applicant
would be eligible for a feedback report only.
III. Submission Requirements
A.Eligibility Package
The Eligibility Package consists of the following
materials. All information provided is considered
confidential.
1. A completed Eligibility Determination Form must
be signed by the highest-ranking official of the
organization.
2. An organization chart(s) and other required
documents described in the Eligibility
Determination Form.
3. Fee : A cheque or demand draft made payable
to the IMC Ramkrishna Bajaj National Quality
Award Trust for Rs. 50,000/25,000, as
applicable, non-refundable fee must be
attached to the Eligibility Package.
B. Submission
Potential applicants for the Award are encouraged
to submit the Eligibility Package to IMC as early as
possible. The package must be postmarked not later
than May 31.
IV. Eligibility Categories
Eligibility for the Award is intended to be as open as
possible.
A. Business
Any for-profit business headquartered in India,
including Indian subunits of foreign companies, as
well as any for-profit Indian owned business
headquartered overseas, may apply for the Award.
For-profit businesses include domestic or foreign-
owned companies, joint ventures, corporations, sole
ELIGIBILITY DETERMINATION
OVERVIEW
14 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
proprietorships, partnerships and holding
companies-publicly or privately owned.
The three business categories are defined as follows:
1. Manufacturing
• Organizations and some subunits that
produce and sell manufactured products or
manufacturing processes.
• Companies that produce agricultural, mining,
or construction products.
2. Service
Organizations and some subunits that provide
or sell services.
Note: Where an applicant is both a manufacturer
and a service provider, the appropriate
eligibility category is the activity that provides
the larger percentage of sales.
3. Small Business
Organizations with less than INR 100 crore
turnover engaged in manufacturing and/or the
provision of services.
B. Education
Participation is open to for-profit and nonprofit
public, private and government organizations and
some subunits-including Indian subunits of foreign
organizations-that provide education (teaching and
instructional) services to students in India.
Eligibility is intended to be as open as possible. For
example, eligible organizations include elementary
and secondary schools; colleges, universities and
university systems; schools or colleges within
universities; professional schools; and technical
schools. More than 50 percent of all faculty and
staff members and/or the budget must be devoted to
providing teaching/instructional services directly
to students.
Departments within schools or colleges are
ineligible.
C. Health Care
Participation is open to public, private and
government organizations and some subunits-
including Indian subunits of foreign organizations-
located in India. These organizations must be engaged
primarily in providing medical, surgical, or other
health care services directly to people. Eligibility is
intended to be as open as possible. For example,
eligible organizations include hospitals, health
maintenance organizations, long-term care
facilities, health care practitioners’ offices and
dialysis and ambulatory surgery centers.
More than 50 percent of all staff members and/or
the budget must be devoted to providing health care
services directly to people.
Note: When an applicant is both an education
organization and a provider of health care services to
people, the appropriate eligibility category is the
activity that represents the larger percentage of its
budget.
D. NGOs
Non Government Organization (NGOs) that are
neither a part of Government or a conventional for-
profit business.
Participation is open to NGOs in Education and
Health Care.
E. Overseas
Indian owned organizations, in Business, Education,
and Health Care, headquartered overseas, may apply
for the IMC RBNQ Award.
V. Restrictions on Eligibility
The following restrictions and conditions ensure
fairness and consistency.
A.Conditions
1. The applicant must have been in existence for
more than three years.
2. All subordinate elements of the applicant’s
organization must be included in the
application.
B. Multiple-Application Restrictions
1. A subunit and its parent may not apply in the
same year.
2. Subunits may apply under different award
categories in the same year. However, only one
subunit may apply per award category.
3. If an organization or a subunit that has more
than 50 percent of the total employees of the
parent receives an Award, the organization and
15IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
all its subunits are ineligible to apply for
another Award for a period of four years.
For four years, Award recipients are eligible to
apply for feedback only. If a former Award
recipient selects the option to apply for feedback
only the organization will not be eligible to
receive the Award for that year. Its application
will proceed through the stages of the Award
process, but the applicant will receive only a
feedback report, outlining its strengths and
opportunities for improvement based on the
Criteria for Performance Excellence.
VI. Other Requirements
A. Site Visit Requirements
If some activities are performed outside the
applicant’s organization (e.g., by an overseas
component of the applicant, the parent organization,
or its other subunits), the applicant, if selected for
a site visit, must make available in India sufficient
personnel, documentation and facilities to allow a
full examination of its operational practices for all
major functions of its worldwide operations.
17IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
IMC Ramkrishna Bajaj National Quality Award
1. Applicant
Official Name Headquarters Address
Other Name
2. Highest-Ranking Official
Mr. Mrs. Ms. Dr.
Name Address
Title
Telephone
Mobile
3. Eligibility Contact Point
Mr. Mrs. Ms. Dr.
Name Address
Title
Telephone
Mobile
4. Award Category (Check as appropriate.)
Manufacturing Education
Service NGOs
Small Business Indian Overseas Business
Health Care
5. Size and Location of Applicant
a. Total number of
• employees (business)
• faculty/staff (education)
• staff (health care)
b. Sales in the preceding fiscal year,
• check amount: 0-Rs 100 Cr Rs 101 Cr - Rs 1,000 Cr
Rs 1,001 Cr - Rs 10,000 Cr More than Rs 10,000 Cr
c. Number of sites:
d. Attach a line and box organization chart for the applicant. In each box, include the name of the unit or division
and its head.
If you are unable to respond to any item,
please contact the IMC Quality Cell at (91-22) 2202 5438 before submitting your form.
Website: www.imcrbnqa.com
ELIGIBILITY DETERMINATION FORM
18 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
ELIGIBILITY DETERMINATION FORM
IMC Ramkrishna Bajaj National Quality Award
6. Signature of the Highest-Ranking Official
I state and attest that
n I have reviewed the information provided by my organization in this Eligibility Package.
n To the best of my knowledge,
• no untrue statement of a material fact is contained in this Eligibility Package and
• no omission of a material fact has been made in this package.
n I understand that at any time during the Award Process cycle, if the information is found not to support
eligibility, my organization will no longer receive consideration for the Award.
Signature of Highest-Ranking Official Date
Printed Name
7. Eligibility Determination Filing Fee
Enclose a Rs 50,000/Rs 25,000 non-refundable fee to cover the cost of the eligibility determination. The cheque or
demand draft should be made payable in Mumbai to IMC Ramkrishna Bajaj National Quality Award Trust.
Signature of Highest-Ranking Official Date
Printed Name
If you are unable to respond to any item,
please contact the IMC Quality Cell at (91-22) 2202 5438 before submitting your form.
Website: www.imcrbnqa.com
ELIGIBLE / INELIGIBLE
Award Administrator
IMC Quality Cell
d d m m y y
d d m m y y
19IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
APPLICATION FORM
IMC Ramkrishna Bajaj National Quality Award
1. Applicant
Official Name Headquarters Address
Other Name
2. Highest-Ranking Official
Mr. Mrs. Ms. Dr.
Name Address
Title
Telephone
Mobile
3. Eligibility Contact Point
Mr. Mrs. Ms. Dr.
Name Address
Title
Telephone
Mobile
4. Award Category (Check as appropriate.)
Manufacturing Education
Service NGOs
Small Business Indian Overseas Business
Health Care
5. Criteria Used (Check one.)
Business Criteria for Performance Excellence
Education Criteria for Performance Excellence
Health Care Criteria for Performance Excellence
If you are unable to respond to any item,
please contact the IMC Quality Cell at (91-22) 2202 5438 before submitting your form.
Website: www.imcrbnqa.com
20 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
APPLICATION FORM
IMC Ramkrishna Bajaj National Quality Award
6. Application Components (Check as appropriate.)
Eligibility Determination Form
Application Report
7. Application Fee
Depending on the category applicable to you please enclose Rs 2,00,000/Rs. 50,000 to cover one Application Report
processing. The cheque or demand draft should be made payable in Mumbai to IMC Ramkrishna Bajaj National
Quality Award Trust
8. Release Statement
We understand that this application will be reviewed by members of the Board of Examiners.
Should our organization be selected for a site visit, we agree to host the site visit and to facilitate an open and unbiased
examination. We understand that the organization must pay reasonable costs associated with a site visit.
If our organization is selected to receive an Award, we agree to share information on our successful performance and quality
strategies with other Indian organizations.
Authorized Signature
Printed Name
Date
If you are unable to respond to any item,
please contact the IMC Quality Cell at (91-22) 2202 5438 before submitting your form.
Website: www.imcrbnqa.com
d d m m y y
21IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
WINNERS AT A GLANCE
IMC Ramkrishna Bajaj National Quality Award
2016Manufacturing • Marico Ltd, Unit: Baddi, Himachal Pradesh
Service • Aditya Birla Financial Services, Mumbai
Overseas • Global Indian International School, Kuala Lumpur Campus, Malaysia
2015Manufacturing • Reliance Industries Limited, Hoshiarpur Manufacturing Division
Service • Max Life Insurance Co Ltd, Gurgaon
Overseas • Overseas Spinning Business (Indonesia), Purwakarta
Small Business • Shree Vasu Logistics Pvt Ltd, Raipur & Bilaspur Depots
Education • Thakur College of Engineering & Technology, Mumbai
Health Care • Dr L H Hiranandani Hospital, Mumbai
2014Manufacturing • Bharat Petroleum Corporation Ltd., Mumbai Refinery
• JSW Steel Ltd., Vijayanagar Works
Overseas • Global Indian International School, East Coast Campus, Singapore
Education • Thiagarajar College of Engineering, Madurai
Health Care • Sankara Eye Care Institutions, Unit of Sri Kanchi Kamakoti Medical Trust,
Coimbatore
2013Manufacturing • Reliance Industries Ltd, Jamnagar Refinery
Service • Tata Housing Development Company Limited, Mumbai
• YES Bank Limited, Mumbai
2012Manufacturing • Emami Ltd, Abhoypur, North Guwahati
Service • SBI Life Insurance Co. Ltd, Mumbai
Small Business • Life Care Group, Indore
Education • Global Indian International School, Balestier Campus, Singapore
2011Manufacturing • Britannia Ind. Ltd, Bangalore, Bidadi, Delhi, Gwalior & Khopoli units
Service • HDFC Standard Life Insurance Company Limited, Mumbai
Education • Sri Vishnu Educational Society, Hyderabad
Health Care • Muljibhai Patel Urological Hospital, Nadiad
22 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
2010Manufacturing • LANXESS India Pvt Ltd, Nagda
Service • Information Systems Resource Centre Pvt Ltd, An Otis Elevator Company,
Pune
Education • Global Indian International School, Queenstown Campus, Singapore
Health Care • Apollo Speciality Hospitals, Madurai
2009Manufacturing • Larsen & Toubro Ltd, Electrical Standard Products, Powai & Ahmednagar
Service • Dahanu Thermal Power Station, Reliance Infrastructure Ltd, Dahanu
Education • Mepco Schlenk Engineering College, Sivakasi
2008Manufacturing • Marico Ltd, Edible Oil Business, Jalgaon & Goa Site
Service • Hindalco Industries Ltd (Renusagar Power Divison), Sonebhadra
Overseas • PT. Indo-Bharat Rayon, Indonesia
Small Business • Venture Infotek Global Private Ltd, Mumbai
Education • SIES College of Management Studies, Navi Mumbai
Health Care • Dr L H Hiranandani Hospital, Mumbai
2007Manufacturing • Bihar Caustic & Chemicals Ltd, Palamau, Jharkhand
Service • Ma Foi Management Consultants Ltd, Chennai
Small Business • Prima Automation (India) Private Ltd, Rakanpur, Gandhinagar
Education • Manipal University, Manipal
Health Care • P. D. Hinduja National Hospital & Medical Research Centre, Mumbai
2006Service • Datamatics Technologies, Mumbai
Overseas • PT Indo Liberty Textiles, West Java, Indonesia
Education • National Education Society, Mumbai
WINNERS AT A GLANCE
IMC Ramkrishna Bajaj National Quality Award
23IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
2005Manufacturing • Tata Chemicals, Fertilizer SBU, Babrala
Service • Larsen & Toubro, Engineering Construction & Contracts Division,
Chennai
Overseas • PT Elegant Textile Industry, Jakarta, Indonesia
Small Business • D A V Public School, New Panvel
2004Manufacturing • Tata Chemicals, Chemicals Division, Mithapur
• Bharat Heavy Electricals, Boiler Auxiliaries Plant, Ranipet
Service • i-flex solutions, Mumbai
2003Manufacturing • Birla Cellulosic, Unit of Grasim Industries, Kharach
2002Manufacturing • Reliance Industries, Hazira
Service • University of Mumbai Institute of Chemical Technology, Mumbai
2001Manufacturing • Indo-Gulf Corporation, Unit : Fertilizers, Lucknow
Service • Satyam Computer Services, Secunderabad
2000Manufacturing • Thai Acrylic Fibre, Saraburi, Thailand
Service • Infosys Technologies, Bangalore
1999Service • Housing Development Finance Corporation, Mumbai
1998Manufacturing • Vikram Cement, A Division of Grasim Industries, Mandsaur
WINNERS AT A GLANCE
IMC Ramkrishna Bajaj National Quality Award
24 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
2016Manufacturing • Aditya Birla Insulators, A Unit of Aditya Birla Nuvo Ltd, Hooghly
• Castrol India Ltd, Mumbai
• Essel Propack Ltd, Kundaim, Goa
• JSW Steel Coated Products Ltd, Vasind, Tarapur & Kalmeshwar
• Reliance Industries Ltd, Nagothane Manufacturing Divn
• UltraTech Cement Ltd, Unit: Kotputli Cement Works, Jaipur
Service • Drive India Enterprise Solutions Ltd, Mumbai
• National Payments Corporation of India, Mumbai
Health Care • A J Hospital & Research Centre, Mangalore
2015Manufacturing • Essel Propack Ltd, Unit: Kundaim, Goa
• JSW Steel Ltd, Salem Works
• UltraTech Cement Ltd, Unit: Rajashree Cement Works, Gulbarga
• UltraTech Cement Ltd, Unit: Rawan Cement Works, Chattisgarh
Service • Larsen & Toubro Infotech Ltd, Powai, Mumbai
Overseas • Global Indian International School, Kuala Lumpur Campus, Malaysia
Education • Bannari Amman Institute of Technology, Sathyamangalam
2014Manufacturing • Madura Clothing (Unit of Aditya Birla Group), Bengaluru
• Numaligarh Refinery Limited, Golaghat, Assam
• UltraTech Cement Ltd, Unit: Narmada Cement – Jafarabad
• UltraTech Cement Limited, Unit: Hirmi Cement Works
• UltraTech Cement Ltd. Unit: Vikram Cement Works. Khor, Neemuch
Overseas • Aditya Birla Chemicals (Thailand) Ltd, Chlor Alkali Division, Thailand
Small Business • Indelox Services Private Limited – Bangalore
• Kamalsons, Head Office: 48-A, Hazratganj, Lucknow
Education • Birla School, Kalyan
• Vidya Devi Jindal School, Hisar
Health Care • Dr L H Hiranandani Hospital, Mumbai
• P. D. Hinduja National Hospital & Medical Research Centre, Mumbai
2013Manufacturing • Hindustan Zinc Limited - Chanderiya Lead Zinc Smelter
• Jaya Shree Textiles, A Unit of Aditya Birla Nuvo Ltd, Rishra
• UltraTech Cement Ltd, Gujarat Cement Works (GCW), Kovaya
• Vikram Cement Works (A Unit of UltraTech Cement Ltd), Khor M.P.
• JSW Steel Ltd, Vijayanagar Works
Service • RBS Business Services Private Limited
Education • Global Indian International School (GIIS), East Coast Campus, Singapore
• Thiagarajar College of Engineering, Madurai
Healthcare • Sankara Eye Care Institutions, Unit of Sri Kanchi Kamakoti Medical Trust,
Coimbatore
WINNERS AT A GLANCE
IMC RBNQ PERFORMANCE EXCELLENCE TROPHY
25IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
WINNERS AT A GLANCE
IMC RBNQ PERFORMANCE EXCELLENCE TROPHY
2012Manufacturing • Ashok Leyland Ltd, Bhandara
• Hindustan Zinc Ltd, Chanderiya Smelting Complex, Chittorgarh
• UltraTech Cement Ltd (Unit: Birla White), Kharia Khangar, Jodhpur
Service • YES BANK Ltd, Mumbai
Education • Shri M D Shah Mahila College of Arts & Commerce, Mumbai
2011Manufacturing • Hindustan Zinc Limited, Chanderiya Smelting Complex, Chittorgarh
• Reliance Industries Limited, Allahabad Mfg Div, Nani Allahabad
• Aditya Birla Insulators, Rishra
• Bharat Petroleum Corporation Ltd, Mumbai Refinery, Mahul, Mumbai
Service • YES BANK Ltd, Mumbai
• Larsen and Toubro Limited, Control & Automation L&T, Navi Mumbai
Education • Birla College of Arts, Science & Commerce, Kalyan
• Global Indian International School, Balestier Campus, Singapore
• DAV ACC Senior Secondary Public School, Barmana
Healthcare • Aditya Birla Health Services Limited, Pune
2010Manufacturing • Reliance Industries Ltd, Nagpur Manufacturing Division
• Sterlite Industries (I) Ltd, Tuticorin & Silvassa Units
• UltraTech Cement Ltd (Unit: Birla White), Kharia Khangar, Jodhpur
• Britannia Industries Ltd, Rudrapur & Guwahati Units
• Ashok Leyland Ltd, Bhandara
• Chanderiya Smelting Complex, Hindustan Zinc Ltd, Chittorgarh
• UltraTech Cement Ltd (Unit: Vikram Cement Works), Neemuch, MP
• Alok Industries Ltd, Mumbai
• Bharat Petroleum Corporation Ltd, Mumbai Refinery, Mahul, Mumbai
• Madura Clothing, Bangalore
Service • YES BANK, Mumbai
• HDFC Standard Life Insurance Company Ltd, Mumbai
Overseas • PT Sunrise Bumi Textiles, Indonesia
Education • Holy Cross College, Tiruchirappalli
• DAV ACC Senior Secondary Public School, Barmana
2009Manufacturing • Ashok Leyland Ltd, Bhandara, Maharashtra
• Hindustan Zinc Ltd, Chanderiya Smelting Complex, Chittorgarh
• JSW Steel Ltd, Vijayanagar Works, Toranagallu, Dist Bellary
• Bharat Petroleum Corporation Ltd, Mumbai Refinery, Mahul
26 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
WINNERS AT A GLANCE
IMC RBNQ PERFORMANCE EXCELLENCE TROPHY
Manufacturing • Bharat Heavy Electricals Ltd, Ceramic Business Unit , Bangalore &
Jagdishpur
• Ambuja Cements Ltd, Mumbai
• Johnson Lifts Pvt Ltd, Chennai
Service • iGate Global Solutions Ltd, Bangalore
Education • Hindi Vidya Prachar Samiti's, Ramniranjan Jhunjhunwalla College,
Mumbai
• Veermata Jijabai Technological Institute (VJTI), Mumbai
2008Manufacturing • Gwalior Chemical Industries Ltd, Birlagram, Nagda
• Gagal Cement Works, ACC Ltd, Barmana, HP
• Sterlite Technologies Ltd, Optical Fiber Division, Aurangabad
• Reliance Industries Ltd, Dahej Manufacturing Divn, Bharuch
• Bharat Petroleum Corporation Ltd, Mumbai Refinery, Mumbai
• JSW Steel Ltd, Vijayanagar Works, Toranagallu
• Birla White (White Cement Divn of Grasim Inds Ltd), Jodhpur
• Sterlite Industries (India) Ltd, Tuticorin & Silvassa
• Jaya Shree Textiles, A Unit of Aditya Birla Nuvo Ltd, Rishra
• Vikram Ispat (A Unit of Grasim Industries Ltd), Raigad
Service • Dahanu Thermal Power Station, Reliance Infrastructure Ltd, Dahanu
• Infotech Enterprises Ltd, Hyderabad
• Mumbai Railway Vikas Corporation Ltd, Mumbai
• GTL Ltd, Mahape, Navi Mumbai
Education • Global Indian International School, East Coast Campus, Singapore
• Mepco Schlenk Engineering College, Sivakasi
Health Care • Meenakshi Mission Hospital and Research Centre, Madurai
2007Manufacturing • Harihar Polyfibers & Grasilene Division, Units of Grasim Industries
Limited, Kumarapatnam
• New Wadi Plant, ACC Ltd, Wadi - Gulbarga
• Tata Chemicals Ltd, Crop Nutrition Business, Phosphates Divn, Haldia
(W.B.)
• JSW Steel Limited, Vijayanagar Works, Toranagallu
• Rallis India Limited, A Tata Enterprise, Mumbai
• Bharat Petroleum Corporation Ltd, Mumbai Refinery
Service • Hindalco Industries Ltd (Renusagar Power Division), Sonebhadra
Overseas • Flex Middle East FZE, Dubai, UAE
Small Business • Microsign Products, Bhavnagar
Education • Carmel Junior College, Sonari, Jamshedpur
27IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
2016Manufacturing • UltraTech Cement Ltd, Unit: Sewagram Cement Works
• Varroc Engineering Private Ltd (VEPL-I), Aurangabad
• Vedanta Ltd, Sesa Goa Iron Ore, Goa
Service • Marathon Group, Mumbai
Small Business • Crystal Marketing Corporation, Hyderabad
Education • Pushpalata Educational Centre, Tirunelveli, TN
Health Care • Bangalore Baptist Hospital, Bangalore
• Grant Medical Foundation, Ruby Hall Clinic, Pune
NGO • ISKCON Food Relief Foundation (Annamrita), Mumbai
2015Manufacturing • Century Rayon (Divn of Century Textiles & Industries Ltd), Shahad, Dist.
Thane
• Mother Dairy Fruit & Vegetable Pvt Ltd, Unit: Pilkhuva, Hapur
• Hindustan Zinc Ltd, Chanderiya Lead Zinc Smelter, Chittorgarh
• UltraTech Cement Ltd (Aditya Cement Works), Shambhupura, Chittorgarh
Service • National Payments Corporation of India, Mumbai
• Writer Corporation (Business Services India Unit), Mumbai
Education • Hansraj Public School, Panchkula, Haryana
Health Care • Basavatarakam Indo American Cancer Hospital & Research Institute,
Hyderabad
• Nethradhama Super Speciality Eye Hospital (A Unit of Nethradhama
Hospitals Pvt Ltd), Bangalore
NGO • ISKCON Food Relief Foundation (Annamrita), Mumbai
• Reliance Foundation BIJ, Navi Mumbai
2014Manufacturing • Bharat Aluminium Company Limited, Plant-II, Korba Chhattisgarh
Service • Aditya Birla Financial Services Group, Mumbai
• Reliance Infrastructure Ltd., Mumbai Transmission Business, Mumbai
• National Stock Exchange of India Limited- Mumbai
Education • SIES College Of Arts, Science & Commerce, Sion(W), Mumbai
2013Manufacturing • Bharat Aluminium Co Ltd, Plant - II, Chattisgarh
• Grasim Industries Ltd, Chemical Division, Nagda
• Indian Steel Corporation Ltd, Kutch
• Thirumalai Chemicals Ltd, Ranipet
• UltraTech Cement Ltd., Jafarabad Cement Works.Jafrabad, Gujarat
Overseas • Overseas Spinning Business - Aditya Birla Yarn, Indonesia
Small Business • Larsen &Toubro, Precision Machining Centre, Coimbatore
• Shilpa Agencies - A Carryfast Group Company, Indore
• MALCO Energy Limited, Mettur Dam, Salem
WINNERS AT A GLANCE
CERTIFICATE OF MERIT
28 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
2012Manufacturing • Reliance Industries Ltd, Patalganga
• UltraTech Cement Ltd, Gujarat Cement Works, Dist: Amreli
• Tata Johnson Controls Automotive Ltd, Pune
Service • Reliance Infrastructure Ltd, Mumbai Transmission Business (RInfra-MT)
Small Business • Indelox Services Pvt Ltd
Education • Thiagarajar College of Engineering, Madurai
2011Manufacturing • Gagal Cement Works, ACC Limited, Bilaspur
Service • SBI Life Insurance Co. Limited, Mumbai
• Equant Technology Services India Pvt Ltd,
(Orange Business Service - India), Navi Mumbai
Small Business • Anjaneya Life Care Limited, Mumbai
Education • Welspun Vidya Mandir, Salav
• DAV Public School, Faridabad
• Vishwakarma Institute of Technology, Pune
• St. Xavier’s College, Ahmedabad
• Bluebells School International, New Delhi
2010Manufacturing • Jaya Shree Textiles, A Unit of Aditya Birla Nuvo Ltd, Rishra, WB
• Marico Ltd, Kanjikode
• Reliance Industries Ltd, KG-D6 Exploration & Prod Gadimoga, AP
• Aditya Birla Insulators, Rishra, (Unit of Aditya Birla Nuvo Ltd), WB
• Tikaria Cements Works, ACC Ltd
2009Manufacturing • Aditya Birla Insulators, Rishra, West Bengal
• Chaibasa Cement Works, ACC Ltd, Jharkhand
• Numaligarh Refinery Ltd, Golaghat, Assam
Service • YES Bank Ltd, Mumbai
Education • DAV Senior Secondary Public School, Barmana
• Aditya Birla Public School, Jodhpur
2008Manufacturing • Hindustan Zinc Ltd, Chanderiya Lead Zinc Smelter, Chittorgarh
• Galaxy Surfactants Ltd, Navi Mumbai
• Bharat Heavy Electricals Ltd, Insulator Plant, Jagdishpur
• Tikaria Cement Works, ACC Ltd, Gauriganj
Education • Aditya Birla Public School, Rajshree Nagar, Kharia Khangar
• Bombay Cambridge Gurukul, Mumbai
WINNERS AT A GLANCE
CERTIFICATE OF MERIT
29IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
2007Manufacturing • Gwalior Chemical Industries Limited, Birlagram, Nagda
• Sterlite Industries (India) Limited, Tuticorin & Silvassa
• Birla White, (A unit of Grasim Industries Limited), Jodhpur
• BHEL, Electroporcelains Division, Bangalore
• Vikram Ispat, (A unit of Grasim Industries Limited), Raigad
• Sterlite Technologies Limited, Optical Fibre Division, Aurangabad
Service • Infotech Enterprises Limited, Hyderabad
• Siemens Information Systems Limited, Mumbai
• ABN Amro Central Enterprise Services Private Limited
Education • Dayanand Anglo Vedic Public School, Airoli, Navi Mumbai
2006Manufacturing • Indian Petrochemicals Corporation Hoshiarpur Complex, Hoshiarpur
• J K Industries, Vikrant Tyre Plant, Mysore
• Bharat Petroleum Corporation, Refinery SBU, Mumbai
• Bihar Caustic and Chemicals, Palamau.
Service • Hindalco Industries, Renusagar Power Division, Sonebhadra
• Bank of Baroda, Mumbai
• Ma Foi Management Consultants, Chennai
Overseas • Flex Middle East FZE, Dubai, UAE
Small Business • Paharpur Business Centre & STIP, New Delhi
Education • Jindal Vidya Mandir, Vasind, Shahapur, Thane
• D A V Public School, Thane
2005Manufacturing • Gujarat Alkalies & Chemicals, Vadodara
• Bihar Caustic & Chemicals, Palamau
• Appollo Fibres, Hoshiarpur
• Essel Propack, Silvassa
Overseas • PT Indo Liberty Textiles, Jakarta, Indonesia
• PT Sunrise Bumi Textiles, Jakarta, Indonesia
2004Manufacturing • Hindalco Industries, Sonebhadra
• Tata Motors, Commercial Vehicle Business Unit, Mumbai
• PT Elegant Textile Industry, Jakarta, Indonesia
Small Business • West Central Railway, Bhopal
2003Manufacturing • Tata Chemicals, Chemicals Division, Mithapur
• Alexandria Carbon Black, Alexandria, Egypt
Service • Gujarat Co-operative Milk Marketing Federation, Anand
WINNERS AT A GLANCE
CERTIFICATE OF MERIT
30 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
2002Manufacturing • Surat District Co-operative Milk Producers’ Union, Surat
• Hindalco Industries, Sonebhadra
• Bharat Petroleum Corporation, Mahul Refinery Division, Mumbai
Small Business • Chemical Process Equipments, Mumbai
2001Manufacturing • Thai Carbon Black Public, Angthong, Thailand
• Hi-Tech Carbon, Gumudipundi
• Bharat Petroleum Corporation, Mahul Refinery Division, Mumbai
Service • i-flex solutions, Mumbai
2000Manufacturing • Indo-Gulf Corporation, Unit: Fertilizers, Lucknow
Small Business • Wirecom (India), Mumbai
1999Manufacturing • Hindustan Lever, Kanhan Factory, Nagpur
• Rajashree Cement, A Division of Indian Rayon, Gulbarga
Service • Larsen and Toubro, EPC Projects Division, Mumbai
1998Manufacturing • Hindustan Lever, Chhindwara
1997Manufacturing • Vikram Cement, A Division of Grasim Industries, Mandsaur
WINNERS AT A GLANCE
CERTIFICATE OF MERIT
31IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
2015Health Care • A J Hospital & Research Centre, Mangalore
2014Education • VPM's B N Bandodkar College of Science, Thane
Health Care • Kasturba Hospital, Manipal
• Kohinoor Hospitals Pvt Ltd, Mumbai
2013Manufacturing • JSW Steel Ltd, Salem Works
• TML Drivelines Ltd, Jamshedpur
Service • Forbes Facility Services (P) Ltd
Education • M K E S's Nagindas Khandwala College of Commerce, Arts & Management
Studies, Mumbai
2012Manufacturing • Anjani Portland Cement Ltd, Hyderabad
• Gagal Cement Works, ACC Ltd, Barmana
• Bharat Aluminium Co. Ltd, Korba, Chattisgarh
• Reliance Industries Ltd, Gadimoga
• Marico Limited, Pondicherry
• Reliance Industries Ltd, Nagothane Manufacturing Division, Nagothane
• SESA Goa Ltd, Goa Operations
• Larsen & Toubro Ltd, Metering and Protection System Business Unit,
Mysore
• JSW Steel Ltd, Vijaynagar Works
Education • Thakur College of Engineering & Technology, Mumbai
2011Manufacturing • Bharat Aluminium Co. Limited, (A Unit of Vedanta Resources plc), Korba,
Chattisgarh
• Tata Johnson Controls Automative Limited, Pune.
• Ambuja Cements Limited
• Hindalco Industries Limited, Unit : Birla Copper, Dahej
• Reliance Industries Limited, Nagothane Manufacturing Division
• Anjani Portland Cement Limited, Hyderabad
• Mirc Electronics Limited, Mumbai
Service • Brigade Group, Bangalore
WINNERS AT A GLANCE
COMMENDATION CERTIFICATE
32 IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
Education • College of Engineering, Pune
• O P Jindal Modern School, Hisar
2010Manufacturing • Bharat Aluminium Co Ltd (A Unit of Vedanta Resources plc), Korba
• JSW Steel Ltd, Toranagallu, Dist Bellary
• Sudarshan Chemical Industries Ltd, Pigment Division, Pune
Small Business • Indelox Services Pvt Ltd, Bangalore
• Logistics Park (I) Pvt Ltd, Nagpur
• VED PMC Ltd, Taloja
• MICAPLY, Mandideep, Bhopal
Education • DLDAV Model School, Shalimar Bagh, Delhi
• Sri Vishnu Educational Society, Vishnupur, Bhimavaram
2009Manufacturing • Sindri Cement Works, ACC Ltd, Dhanbad
2008Manufacturing • Aditya Birla Insulators (Unit: Aditya Birla Nuvo Ltd) Rishra
2007Manufacturing • Sona Koyo Steering Systems Limited, Gurgaon
• Gagal Cement Works, ACC Limited, Barmana
• J K Tyre & Industries Limited, Banmore Tyre Plant, Morena-Gwalior
Service • Reliance BPO Private Limited, Navi Mumbai
• Ion Exchange Services Limited, Bangalore
Education • D A V Institute of Management, Faridabad
• D A V Public School, Aundh, Pune
2006Manufacturing • Indian Petrochemicals Corporation, MGC Complex, Nagothane
• Rallis India, A Tata Enterprise, Mumbai
• ITC, Paper & Speciality Paperboards Division, Unit Bollaram
• Kansai Nerolac Paints, Mumbai
• Sterlite Industries (India), Tuticorin & Silvassa
• Tata Steel, Bearings Division, Kharagpur
• Moser Baer India, New Delhi
• Shri Govindaraja Mills, Aruppukottai, Tamil Nadu
WINNERS AT A GLANCE
COMMENDATION CERTIFICATE
33IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD
Manufacturing • Sterlite Optical Technologies, Optical Fibre Division, Aurangabad
• JSW Steel, Mumbai
• Sahajanand Medical Technologies, Saiyedpura, Surat
Service • Infotech Enterprises, Madhapur, Hyderabad
• Reliance Energy, Anil Dhirubhai Ambani Group, Mumbai
Small Business • Vidya Dairy, Anand
Education • D A V Institute of Engineering & Technology, Jalandhar
2005Manufacturing • Larsen & Toubro, Electrical Standard Products Business Unit, Mumbai
• ITC, Packaging & Printing Business, Chennai
• Kankroli Tyre Plant, J K Industries, Kankroli
Service • Hindalco Industries, Renusagar Power Division, Sonebhadra
• Siemens Information Systems, Mumbai
Small Business • Essel Mining & Industries, Ferro-Chem Division, Vapi
2004Manufacturing • PT Indo Liberty Textiles, Jakarta, Indonesia
• ITC, ILTD Division, Chirala
• Reliance Industries, Refinery Division, Jamnagar
• Associated Cement Companies, Gagal Cement Works, Barmana
• Hi-Tech Carbon, Unit of Indian Rayon & Industries, Renukoot
2003Manufacturing • PT Elegant Textile Industry, Jakarta, Indonesia
• Bharat Heavy Electricals, Boiler Auxiliaries Plant, Ranipet
• Grasim Industries, Grasilene Division, Kumarapatnam
• Tata Chemicals, Fertilizer Division, Babrala
• Jindal Iron & Steel, Mumbai
• Reliance Industries, Patalganga
Service • Kshema Technologies, Bangalore
Small Business • Konark Fixtures, Luminaire Business, Mumbai
2002Manufacturing • Tata Chemicals, Chemicals Division, Mithapur
• Indo Gulf Corporation, Unit: Birla Copper, Bharuch
• Bharat Heavy Electricals, Boiler Auxillaries Plant, Ranipet
WINNERS AT A GLANCE
COMMENDATION CERTIFICATE