7/26/2019 Impact Analysis Executive Summary

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University Services Infrastructure Consolidation Initiative

Project Description: University Services IT Infrastructure Consolidation project is a cross-departmental initiative to boost IT staff productivity and lower the IT hardware and softwarecosts of University Services computing platforms. It is a key piece of an overall IT strategyto increase investment in high-return strategic applications and projects by freeing uphuman and financial resources from the ongoing maintenance of existing systems.

Improvements:By the end of Fiscal Year 2010: Reduce hardware and software costs for all of U Services by at least

$250K/year beginning in 2009 Transfer up to five FTEs from low-impact production-support to high-impact

project (new development) work Total IT maintenance net savings through improvements through 2010:

$1,700,000

Cost: Total labor (consulting and internal): $528,000 Team training: $20,000

Total IT Architecture (Software, Hardware, and NTS): $114,000 Total costs through 2010: $662,000

Outcome: Implement Consistent IT Maintenance Processes and Tools across US by 2006 Install a key piece of an overall IT strategy to increase investment in high-returnstrategic applications and projects Align with the University Services Strategy Map to strategically leverage IT resources,clearly measure performance, and strengthen accountability Use generally accepted set of best practice Infrastructure Support standards, knownas ITIL (Information Technology Infrastructure Library) as a common point of reference

Benefits

Improvedproductivity/efficiency

Reduced costs

Enhanced revenues

Improved service orproduct quality

Engaged employees

Mitigated risk