Impact of Innovation at Wipro Connecting the dots! · Wipro offices in Hoofddorp, ... transactions per month & quality on disclosures ... • Investing in Early- To Mid-stage Enterprise

© 2017 Wipro wipro.com confidential 1

PON Congress, 28 September 2017

Timo Fine, Director Benelux

Impact of Innovation at Wipro

Connecting the dots!

wipro.com confidential 2© 2017

IT Services Revenue

in FY 2016-17

Active

global clients

Employee

Count

Employee presence

in 65 countries

Wipro today

$7.7Bn

Sustained

growth

1244*

Strong

partnership

65

Global

Footprint

166,790

Attracts the

best talent

Figures based on Q1, FY17-18 for Global IT Services business

3© 2017 wipro.com confidential 3

Wipro in the

BeNeLux

Presence & Scale

Our Added Value in Business Transformation

▪ Active in the Benelux since 2003

▪ Wipro offices in Hoofddorp, Eindhoven, Rijswijk & The Hague

▪ Over 2500 employees working for Benelux customers with ~ 380 local

▪ Shell (Application Support, Projects)

▪ Philips (Digital Marketing, all apps

Projects, Support, Testing)

▪ AkzoNobel

▪ Arcadis (Performance testing)

▪ DSM (Virtual Workplace & Service

Desk)

▪ ING (Application Support)

▪ Cargill (Application Support,

Projects)

▪ ArcelorMittal (BPS, Infra, Apps)

▪ Ahold (Support)

▪ NXP (BPS)

▪ Sanoma (Infrastructure services)

▪ NIKE (WarehouseMgt, BPM)

▪ KONE (Applic. Support & Infra)

▪ AB InBev (Network Services,

Apps, etc.)

▪ FrieslandCampina (Virtual

Workplace & Service Desk)


4 Fundamental imperatives

to excel in the ‘digital’ era

As a service

model Digital Ecosystem Automation

need to be flexible & faster

time to market

shift from capex to opex

based models

Robotic Process

Automation

Cognitive

‘reimagine’,

‘re-design’,

‘re-engineer

‘extended innovation

partnership model’ i.e.

start-ups, academia,

new ways of working

(crowdsourcing)

Wipro is investing in these spaces ahead of time


Our Vision

& Ambition

Our Vision

“To earn our clients’ trust & maximize value of their businesses by

providing solutions that integrate deep industry insights, leading

technologies & best in class execution”

Our Ambition*

A $15B company in revenues

With an operating margin of 23% by FY20

* IT Services

1. Drive Market Share in our core businesses through Integrated

domain & technology services & solutions (IT & Ops) across

Prioritized Verticals, Service lines & Geographies (e.g. BPaaS

offerings such as HPS)

2. Deliver Simplification of the client technology landscape

through consolidation, elimination and automation (e.g. Cloud

migration, leveraging FAST framework)

3. Deliver significant Cost Optimization through Hyper-

automation and industrialization of service delivery leveraging

assets such as HOLMES & RPA

4. Building a winning Alliances ecosystem proliferating from

Strategic Alliances (e.g. SAP) to Growth Alliances (Adobe) to

Niche Alliances (e.g. Cloudera, Hadoop)

5. Driving Localization in key markets

1. Invest in building Digital Advisory, Design, Technology and

Engineering capabilities with Business & IT stakeholders

leveraging assets such as Designit and Digital Pods

2. Drive Non-linearity by building IP based Products, Platforms &

Solutions and through Automation, Commercial constructs &

Delivery models (As a Service models)

3. Building a World-class Domain and Technology Innovation

Ecosystem through M&A, Wipro Ventures & H2H3 initiatives

4. Future focus areas

a) Crowdsourcing strategy - Topcoder

b) Mid Market focus with Cellent, Topcoder, Appirio & WGS

c) New Age Market focus (e.g. Google, Uber, etc.)

d) HOLMES for Business

e) Emerging areas i.e. Blockchain, SDX & Cybersecurity

f) New Geos/models e.g. NEP focus in China (Huawei, ZTE)

and explore Singtel partnership for ASEAN

Modernize the ‘Core’

(RUN)

Drive the ‘Future’

(CHANGE)

© 2017 Wipro wipro.com confidential

Reflected in Our Strategy

10


Traditional apps and infra to

Integrated digital services

Asset heavy to ‘as a service’

models

Structured and waterfall-based

approach to Rapid prototyping,

agile, flexible and scalable

Generalists or product specialists

to ‘T’ and ‘X’ shaped talentCertainty & cost arbitrage to Velocity &

time arbitrage

IT to Business & IT

We are helping clients transform to be ‘digital ready’

by pivoting ourselves across 6 key dimensions

Buyer (relationships) Offerings Consumption Models

Delivery Model People Profile Core Value Proposition


As a service

• BPaaS leader in insurance and

managed care industries

Discover Mortgage LendCycle

• Nextoxygen platform & Discover platform in a BPaaS model

• Expected Customer Benefits - Cost savings of over 35%

• Signed SLA for 100 % TAT for a defined volume of

transactions per month & quality on disclosures

• Procure-to-Pay platform for 29 countries in EMEA, APAC,

and LATAM

• Expected Customer Benefits – Bring spend under control,

90% accuracy on scanned invoices

• TradeShift Platform

Procurement Transformation (Procure to Pay)• Leader in the CRM/CX/HCM SaaS –

Salesforce and Workday

Our Investments Our Engagements


Digital

Strategic design, User experience (UX), Interaction

design (IxD) and product innovation across 9 offices

globally.

Large Banking group in UK

• Leveraging strategic design to enhance customer experience

• Leading digital transformation and managing all digital channels

Digital transition and transformation

• Making the client a truly agile Digital capability by outsourcing of

banking channels

• Refining Websites, Internet banking, Mobile, operating model for

unified experience across all channels16 digital pods 75,000+ employees

trained on digital skills



Cognitive automation

Large Global Bank

• Heuristics and Ontology-based Learning Machines and

Experiential Systems

• Use case based approach

• Investments in Experience Centers, demo capabilities across

geographies

• e-KYC : Implementation resulting in 40% effort savings in overall

KYC process, 30-40% reduction in customer onboarding time.

• Auto Insurer : Claims for deduction resulting in 40X

improvement in prediction of claim frauds, false positive under

30%



• $100m Fund

• Investing in Early- To Mid-stage Enterprise Software Startups

• Investments across AI, Big Data, Mobile, IOT & Cyber Security

• Platform designed to identify & organically incubate disruptive ideas that can potentially drive

significant growth & differentiation for Wipro over the next 2-3 years.

• Across Digital, Cloud, R&D, Oil & Gas, FS & Health Care M & A

• Worlds largest community of 1M+ designers, developers and data scientist

• 7K+ crowdsourcing challenges per year

• Focus segments – Enterprises, SMB, Hybrid Crowd

Ecosystem

Horizon Program


What will change

for Wipro

Dramatic

Accelerationdigital • non-linearity • client mining

hyper-automation • localization

partner ecosystem

WHAT

WILL

CHANGE

WHAT WILL

NEVER

CHANGE

Core

Valuesand our traditional offerings –

continue to deliver tremendous

value for our customers

13© 2017 wipro.com confidential 13

• The Wipro brand mark is our most important visual asset. Our multicolored

brand mark demonstrates our connected world and modernize the

colors from our brand heritage

• The new logo represents the way the company “connects the dots” for its

clients: integrating deep technology and domain expertise, applying

insights from across industries, and consistently delivering world-class

integrated, end-to-end capabilities and services.

• The individual elements in the logo are called Wipro ‘dots’ representing

ideas, insights, technologies, industries, geographies.

• The expanding pattern represents a boundless Wipro

• The four circles represent our Values, Employees, Clients & Partners,

Communities

• The blue of the word mark creates a sense of reliability and authority

Our Brand


Thank You

Documents

Impact of Innovation at Wipro Connecting the dots! · Wipro offices in Hoofddorp, ... transactions per month & quality on disclosures ... • Investing in Early- To Mid-stage Enterprise