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Impact Report Generating quality employment for sustainable development!

Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

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Page 1: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

Impact Report

Generating quality employment for sustainable development!

Page 2: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political
Page 3: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

CINDE adds value to Costa Rica. The organization continues to be a change agent for the country and the following results confirm it.

Luis GamboaChairman of the Board of Directors - CINDE

12,961New jobs

48 Investment projects

850New jobs outside the GMA (Greater Metro Area)

Page 4: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

ContentsTable of

06.

13.

17.18.19.22.23.24.25.26.

07.08.09.

Introduction

Quality Employment and Economic Growth

Words from the Chairman of the Board of Directors

Opportunities for All

Cumulative Employment Rate and CINDE’s Companies

Examples of 2018 Investment Projects

Strategy Outside of the GMA

Amazon’s Success Story

Coca-Cola’s Success Story

Establishment Labs and Nasdaq

Job Link 2018

Letter from the Managing Director

2018 in Numbers

CINDE’s Awards

CINDE and the SDGs

CINDE and the SDGs

Page 5: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

29.

35.

41.42.44.

35.36.36.36.

30.31.32.32.

Quality Education and Gender Equality

Industry, Innovation, and Infraestructure

Investment Promotion Activities

Quality Education and Gender Equality

R&D

Life Sciences Forum 2018

International Events and Promotion Tours

Responsible Execution

Success Stories

Productive Linkages

Enviromental Sustainability

Human Talent Initiatives

Activities Promoted by CINDE

Gender

The Talent Place

Investment Climate Challenges

Page 6: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

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2018 IMPACT REPORT

Opportunities

2018 was a positive year for CINDE. We had multiple achievements despite a challenging national and international context.

The fourth industrial revolution, megatrends, new competitors and a complex international

context, throughout the last years, are important challenges that drive our present and our future.

Even though, greenfield investments have decreased lately, CINDE attracted 48 new investment projects and 12,961 new high quality jobs; which means more and better opportunities to Costa Ricans. It is key to strengthen Costa Rica’s investment climate and its competitiveness to continue being a top international competitor on FDI.

This report summarizes all CINDE’s efforts which exceeded 2018’s expectations.

CINDE adds value to Costa Rica. The organization is a change agent and the results presented here confirm it.

Luis Gamboa Chairman of the Board of Directors

Page 7: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

7

This document groups four of the 17 objectives established by the United Nations and the Sustainable Development Goals. They were analyzed based on the

formal measuring parameters.

Intrinsically, CINDE impacts indirectly in most of the SDGs. However, we only chose those that the organization can effectively measure based on UN’s guidelines.

Generating quality jobs, contributing to the economic growth, innovating and promoting gender equality encourage us to create more opportunities in Costa Rica.

CINDE has evolved and 2018 results are highly satisfactory, especially considering the complex national and international context we had to face. The agency attracted a historic number: 48 investment projects.

We invite you to review the results of the world’s number one investment promotion agency.

We evolve

With great satisfaction and pride, CINDE presents the 2018 Annual Impact Report.

Jorge Sequeira Picado Managing Director

Page 8: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

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2018 IMPACT REPORT

2018 in NumbersEMPLOYMENT

New jobs created 12,961 57%Net jobs generated7,868

106,707Cumulative direct jobs

of new jobs were occupied by women.

People applied to the HR-GPS(Talent Skill Profile)

Communities work with CINDE (Strengthening the conditions for the attraction of investment)

New jobs outside the GMA

OUTSIDE THE GAM

850208,349

New companies outside the GMA

Projects belong to non-traditional markets

NEW PROJECTS

7

483

new investment projects (20 new companies +28 reinvestment projects)

9,386users registered in The Talent Place

Scholarships delivered (Tools for Success, Skills for Life and CRUSA-USAE-CINDE)

EDUCATION

1,061510

People had access to scholarships, lectures and training programs

Page 9: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

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NPS Rating

Events and promotion tours

$2,970,026 Generated in publicity

CINDE'S KPIS

96

23

Sessions on the Website

Unique users

125,31085,167 COMEX and Procomer

funds executed

Source: United Nations International

Trade Center

Source: Site Selection

MagazineSource:

The European MagazineSource:

Capital Finance International CFI

97%

INVESTMENT PROMOTION AGENCY

#1OF THE WORLD

2018, 2017, 2016, 2015

#1LATAM &

CARIBBEAN

INVESTMENT PROMOTION AGENCY OF THE YEAR

IN LATIN AMERICA

PROMOTION OF INVESTMENT IN HIGH TECHNOLOGY

#1BESTTEAM

AGENCY

2018OF THE YEAR

NPS Rating

Events and promotion tours

$2,970,026 Generated in publicity

CINDE'S KPIS

96

23

Sessions on the Website

Unique users

125,31085,167 COMEX and Procomer

funds executed

Source: United Nations International

Trade Center

Source: Site Selection

MagazineSource:

The European MagazineSource:

Capital Finance International CFI

97%

INVESTMENT PROMOTION AGENCY

#1OF THE WORLD

2018, 2017, 2016, 2015

#1LATAM &

CARIBBEAN

INVESTMENT PROMOTION AGENCY OF THE YEAR

IN LATIN AMERICA

PROMOTION OF INVESTMENT IN HIGH TECHNOLOGY

#1BESTTEAM

AGENCY

2018OF THE YEAR

CINDE’s Awards

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2018 IMPACT REPORT

Mission

Vision

Board of Directors

Institutional Values

To contribute to the country’s economic and sustainable development, as well as its social progress by attracting foreign direct investment and working in its investment climate.

To promote Costa Rica as a sustainable country, highly connected with the global economy and reliable to investors; fostered by its growth in modern industry, high-tech, and knowledge intensive; which create jobs and promote productive linkages.

President ...............................................................................................................................Luis Gamboa ArguedasVice-President .................................................................................................................Gabriela Llobet YglesiasTreasurer ................................................................................................................................Rodrigo Zapata MongeSecretary ................................................................................................................................Fernando Ocampo SánchezBoard Member .................................................................................................................Eric Scharf TaitelbaumBoard Member ...................................................................................................................Adrián García SánchezBoard Member .................................................................................................................Carolina Leñero JiménezController ..............................................................................................................................Alina Nassar

Excellence: We are devoted to our work in Costa Rica, based on the highest quality standards for continuous improvement and success.

Passion: We work with enthusiasm and pride, maintaining a positive and persevering attitude, willing to inspire and involve others.

Collaboration: Our purpose unite us as a whole group, through constant communication, fostering different perspectives and building relationships that enhance our impact.

Innovation: We work in a bold, agile and creative way to learn and transform ourselves to create opportunities.

Impact: We carry out a profoundly transformative work, which contributes to the development and well-being of our country and our customers, allies, and collaborators.

Integrity: We build our relationships with mutual respect, ethics and trust, maintaining the highest level of professionalism and leading by example.

Page 11: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

SDGs general

CINDE and the SDGs

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2018 IMPACT REPORT

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2018 IMPACT REPORT

13

Since last year, CINDE reports its results under the United Nations (UN) Sustainable Development Goals. In 2019, the organization

will also present its strategic vision contributing to UN’s 2030 agenda.

CINDE has made an impact in Costa Rica for over 37 years, promoting changes and development through foreing direct investment (FDI).

Therefore, it took the challenge to measure and report actions based on four SDGs previously identified to have a bigger impact in the organization.

To determine these objectives, we analyzed all SDGs parameters formally established as well as its traceability.

CINDE contributes to most SDGs, yet focused on those that the organization can effectively measure:

9. Industry, Innovation, and Infraestructure

5. Gender Equality

4. Quality Education

8. Decent Work and Economic Growthh

Through this Impact Report, CINDE invites other national and international organizations to have similar mechanisms that measure sustainability, to achieve the goals of the 2030 agenda.

COMMITED TO COSTA RICA, CINDE CONTRIBUTES TO ACHIEVE THE SUSTAINABLE DEVELOPMENT GOALS (SDGS).

CINDE and the SDGs

Page 14: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political
Page 15: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

Empleo de Calidad y Crecimiento Económico

DECENT WORK AND ECONOMIC GROWTH

Page 16: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

2018 IMPACT REPORT

Through FDI, CINDE directly impacts national metrics of Decent Employment and Economic Growth, generating thousands of new jobs in the country for men and women of all ages, both within and out of the Greater Metropolitan Area. Furthermore, the sectors promoted by the organization diversify the economy, technological modernization, creativity and innovation that create more formal jobs in the country. At the same time, CINDE promotes training and employability of Costa Ricans.

Page 17: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

2018 IMPACT REPORT

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Opportunities for All

12,961new jobs

CINDE generated almost 13,000 new opportunities for Costa Ricans of all ages, that live inside and outside GMA.

7,868net jobs made

net employment rates exceeded those reported in 2015 and 2016.

106,707direct jobs

54,734indirect jobs

The 305 multinational companies attracted by CINDE have a positive impact on Costa Rica through employment and linkages with national companies.

64% 4% 32%of the companies grew in 2018. maintained the same workforce. reported changes in payroll.

N 305 | Source: Actuarial and Economic Directorate Statistics Area Own elaboration based on the employers, workers and salaries´ CCSS statistics system (Oct 2017- Sept 2018).

Page 18: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

2018 IMPACT REPORT

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CUMULATIVE EMPLOYMENT RATE AND CINDE’S COMPANIES

7.96%

9.16%22,399

26,4172018

3,801

4,229

62,719

65,904

98,839

106,707

9,920

10,157

Life Sciences Advanced Manufacturing Light Manufacturing and food industryServices

of Costa Rica's employment was generated by CINDE's companies in 2018.

31%of total employment of the private sector was created by CINDE's companies.

41%business parks in Costa Rica belongs to CINDE's companies.

0.8%

Employment growthCINDE's companies grow 6x compared to the rest of the sectors

1.5%Country total

1.3%Rest of privatecompanies

0.8%Rest of the economy

Female participation in the labor market

57%women occupied jobs created in 2018.

9more projects compared to 2017

8more compared to 2017

20New companies

28Reinvestments (New processes and divisions)

48New investment projects confirmed

CINDE promoted quality opportunities with more female participation.

2017

11.19%21,436 3,450 55,706 90,5399,9472016

19,328 3,378 49,440 81,4239,2772015

8%CINDE's companies

N:305 | Source: Actuarial and Economic Directorate Statistics Area Own elaboration based on the employers, workers and salaries´ CCSS statistics system (Oct 2017- Sept 2018).

Page 19: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

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EXAMPLES OF 2018 INVESTMENT PROJECTS

Financial Services Center for the Americas.

Global Center for Pharmacovigilance Data Processing.

MSD

STRYKER

Outsourcing manufacturing plant for medical devices.

NCI Building Systems: Design Center in Costa Rica.

“We are opening an operation in Costa Rica thanks to the economic stability that the country offers, as well as its highly trained workforce and the geographical proximity to our clients and workers in the U.S. and Latin America.”

Tim Williams, Vice President of Financial Operations of Stryker.

“Costa Rica offers a favorable climate for foreing direct investment and has highly trained health professionals such as bilingual nurses, pharmacologists, dentists and veterinarians. English proficiency is necessary to generate reports to any regulatory agency in the world.”

Claudia Molina, Director of Pharmacovigilance of MSD.

“We have great appreciation for the excellent business climate and political environment in Costa Rica.”

Bob DiPetrillo, CEO of Advant Medical.

“Human talent is one of the main reasons why we chose to start operations in this country. We are very excited about the opportunity we have to create an exceptional customer experience.”

George Dunning, Vice-President and Chief Engineer of NCI.

ADVANT MEDICAL

NCI

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2018 IMPACT REPORT

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Seller Support Hub in Costa Rica.

Global Center for Shared Services in Information Technology in Costa Rica.

Innovative manufacturing plant - US $ 15 million in investment.

Specialized Services Center.

“I want to thank all our collaborators in Costa Rica who make this possible. With their work, they are creating the next generation of entrepreneurs.”

David Graham, Director of Seller and Vendor Support of Amazon.

“Costa Rica has a long experience in the customer service sector, a stable economy and, above all, excellent human talent. We could not imagine a better location to support our teams in the United States and Canada; it is also a source of talent for our IT group in Latin America, which means a long-term commitment to the country and its people.”

Steve Guise, Global Director of Information Technology for Roche Farma.

“Twenty years ago, we came to Costa Rica searching the same cost advantage that many other American companies were looking for at that time. We continue to expand our local operations again and again thanks to the stability that the country has provided to our long-term talent strategy.”

Michael Tucci, President and CEO of Microtechnologies.

“We are impressed by the caliber of this talented team and, as a result, we have decided to expand our size and establish the GBS in Costa Rica to add value to our services in the business.”

Cyrille Petit, President of Global Business Services for Smith & Nephew.

ROCHE

AMAZON

MICROTECHNOLOGIES

SMITH & NEPHEW

Page 21: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

21

48New investment projects

20New companies

MEXICO

CANADA

BELGIUM LUXEMBOURG

IRELAND DENMARK

Investment projects from

non-traditional markets

Page 22: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

2018 IMPACT REPORT

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CINDE works hand-in-hand with 20 communities outside of the Greater Metropolitan Area (GMA) to improve local competitiveness and promote investment opportunities.

Participating communities include Buenos Aires, Carrillo, Corredores, Coto Brus, Golfito, Grecia, Liberia, Limon, Naranjo,

Orotina, Osa, Palmares, Perez Zeledón, Pococi, Puntarenas, San Carlos, San Ramon, Siquirres, Turrialba and Valverde Vega.

CINDE has worked closely with these communities since 2014, adding efforts over the years. Significant progress was achieved in 2018:

STRATEGY OUTSIDE THE GMA

215%

21of the total of new companies attracted in 2018

come from a non-traditional market: Latin America

In the Caribbean

In the Pacific

Projects decide to settle out GMAThey belong to the light and food manufacturing industry, and to a business infrastructure project

850People found a new job in FDI companies

On-site

Virtual

3

Page 23: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

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AMAZON’S SUCCESS STORY

600Costa Ricans in communities, out of the GMA, work in Amazon virtual centers.

CINDE supports the mapping

bilingual human talent, BELT English test and HR-GPS applications, tools to measure bilingualism and skills.

Coordination with communities for direct contact with potential collaborators.

QUALITY SERVICES FROM RURAL AREAS

Page 24: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

2018 IMPACT REPORT

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COCA-COLA’S SUCCESS STORY

FROM LIBERIA TO THE WORLD

130The number of employees that will be hired on the first stage of the project.

The plant will be located in front of the Daniel Oduber Airport, on a

103,000 m2 property within the Solarium Free Zone. The construction in the initial stage will be 34,000 m2.

It will be one of the three biggest and most technologically advanced plants in the world.

It is designed to apply for LEED Silver certification.

A project that will start operations in January of 2020.

An initial investment of

US$ 50-million

Page 25: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

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THE FIRST COSTA RICAN COMPANY IN HISTORY TO BE LISTED ON NASDAQ

Establishment Labs is a global medical technology corporation focused on creating breast implants and medical technologies for breast reconstruction, founded in 2004 by the Costa Rican, Juan José Chacón Quirós.

Under the trade name “ESTA” and since July 19, 2018, the ordinary shares of the Costa Rican company, Establishment Labs Holdings, were listed on the Nasdaq Stock Exchange.

This is an example of the potential Costa Rica to venture into high value-added industries such as medical devices.

Costa Rica’s collaborative environment was key for its development, as well as new solutions developed with Intel.

ESTABLISHMENT LABS AND NASDAQ

60They currently export to

countries

5continents

Page 26: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

2018 IMPACT REPORT

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JOB OPPORTUNITIES IN A CLICK

Educación de Calidad y Equidad de Género

QUALITY EDUCATION

GENDER EQUALITY

JOB LINK 2018

+45 Leading multinational companies from the services and manufacturing sectors, as well as top recruiters.

positions offered

The main requirement for the participants was to speak a

second language.

CINDE presented its modern digital recruitment platform,

www.joblink.cr

3,800people registered in Job Link looking for quality job opportunities.15,400

Page 27: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

Educación de Calidad y Equidad de Género

QUALITY EDUCATION

GENDER EQUALITY

Page 28: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

2018 IMPACT REPORT

CINDE is fully confident that human talent in Costa Rica is the greatest strength for the attraction of foreign direct investment. Transversally, Quality Education and Gender Equality have become key elements to the organization. Programs that improve Costa Rica’s investment climate have benefited thousands of young people in high school, specially from Professional TechnicalSchools (CTP), creating more opportunities to access quality jobs. Also, it has impacted their circle of influence through lectures, workshops, and multiple initiatives taking on issues such as empowerment, careers of higher demand and pedagogical tools for teachers who are interested in improving their educational processes.

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2018 IMPACT REPORT

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2018 IMPACT REPORT

TOOLS FOR SUCCESS: 300 SCHOLARSHIPS DELIVEREDBeneficiaries: students from 7 CTPs, from technological and services areas were awarded by 17 corporate sponsors.

CRUSA - US EMBASSY - CINDE SCHOLARSHIPS: 6 STUDENTS5 students from CTPs (Pérez Zeledón, Santa Ana, Heredia, and Cartago) and 1 student from Alajuela who is part of the International Baccalaureate Program.

MORE THAN 1,600 PEOPLE PARTICIPATED AND BENEFITED FROM PROJECTS, SCHOLARSHIPS, AND TALKS ORGANIZED BY CINDE IN 2018

This was the second generation of teenagers who received a scholarship to study in the USA. The program started in 2017.

Quality Education and Gender Equality

Page 30: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

2018 IMPACT REPORT

30

200 people from San Carlos and Puntarenas, between the ages of 18 and 45, started the English and soft skills program (finances, leadership, etc.) of the Skills for Life project. The program will benefit a total of 800 people.

TEXAS TECH STARTS IN COSTA RICA The first Texas Tech campus in Latin America offers bachelor’s degrees in electrical engineering, industrial engineering, computer science, mathematics and restaurant and hotel management.

ALLIANCE FOR BILINGUALISM: 200 PEOPLE START TRAINING

ACTIVITIES PROMOTED BY CINDE

STEAM ROOM I Children’s MuseumCINDE and the Children’s Museum rebuild the room that will host the STEAM Hall. This project is sponsored by: Akamai Technologies, Emerson, National Instruments, Intel, Establishment Labs and Maderama.

Texas Tech

COPENHAGEN INSTITUTE OF INTERACTION DESIGN - SUMMER SCHOOL: 220 PARTICIPANTS 12 workshops offered by more than 20 international experts, for three weeks, in areas such as interactive space design, data visualization, introduction to people-centered research, machine learning, design for inclusion, among others.

RICE UNIVERSITY: INTENSIVE COURSE “DESIGN FOR ENGINEERING AND LIFE SCIENCES”: 36 STUDENTS23 Costa Ricans from industrial engineering, industrial productions, materials, and mechanics faculties, as well as 13 foreigners from RICE University.

P&G NEW TECHNOLOGIES AND DISRUPTION: 50 STUDENTSCTPs and University students participated in the talk.

P&G MEGATRENDS - BIG DATA & ANALYTICS: MORE THAN 50 STUDENTSCTPs and University students were invited to participate in the activity.

FUNDAMENTALS OF PACKAGING TECHNOLOGY: 35 PARTICIPANTSCollaborators of companies in the Life Sciences and Advanced Manufacturing sectors.

GEORGIA TECH TECHNICAL ENGLISH TRAINING: 140 PARTICIPANTSCollaborators of 12 multinational companies.

“CAREERS WITH PURPOSE” BY JUNIOR ACHIEVEMENT. 40 PROFESSIONALS IN ORIENTATION Collaborators from the MEP and CTP schools of Santa Lucía, San Sebastián, Abelardo Bonilla, Santa Ana, Escazu, Mario Quirós, Don Bosco, Puriscal, COVAO, Vásquez de Coronado and Flores.

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GENDER:

INTERNATIONAL WOMEN’S DAY BUSINESS CONFERENCE MAY 9TH, 420 PARTICIPANTSActivity developed to impact a higher number of women and the importance of their role in the new economy.

CONFERENCE: WOMEN IN ENGINEERING, MORE THAN 70 FEMALE STUDENTSFrom science, technology, engineering and math areas, from public and private universities.

Women held 57% of the new jobs generated in 2018.

57% +1.1%The participation of women in multinational companies grew by 1.1% from 2017 to 2018.

Multinational companies, attracted and supported by CINDE, promote female participation in the labor force, which in 2018, reached a historical figure with 60% of new jobs held by women.

Page 32: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

2018 IMPACT REPORT

Transformación educativa hacia habilidades requeridas, manejo de segundos idiomas y preparación del talento humano en áreas de matemáticas, ciencias y tecnología.

Cerrar la brecha laboral entre hombres y mujeres, principalmente en puestos gerenciales.

THE TALENT PLACE:

78New internships in the fields of quality, networks, and planning, environmental management, human resources, accounting, communication, manufacturing, databases, finances, facilities, research, and development, among others.

Internships published.

Registered users who are candidates for internships.

8519,386

INVESTMENT CLIMATE CHALLENGESTransform education to develop skills for the knowledge economy, increase proficiency in a second language and create more professionals specialized in math, science and technology. Close the labor gap between men and women.

32

Page 33: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

Transformación educativa hacia habilidades requeridas, manejo de segundos idiomas y preparación del talento humano en áreas de matemáticas, ciencias y tecnología.

Cerrar la brecha laboral entre hombres y mujeres, principalmente en puestos gerenciales.

Industria, Innovación e Infraestructura

QUALITY EDUCATION

INDUSTRY, INNOVATION, AND INFRASTRUCTURE

Page 34: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

Industry, Innovation and Infrastructure are aspects identified by CINDE as fundamental for the success of companies and the competitiveness of the country. Technological transfers are achieved through FDI promotes technological transfer. It aims to attract companies committed to innovation, technology development, research and sustainability.Companies attracted by CINDE generate millions of dollars in exports, annually, andcreate linkages with small and medium local companies, actions that help boost scientificresearch and the country’s technological network development. 

Page 35: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

35CINDE reaffirms and reinforces its commitment to innovation and sustainable industrialization,

hand in hand with the environment and infrastructure development to increase its competitiveness.

Its energy-saving practices and the good use of resources has allowed it to maintain the Carbon Neutral seal, including the purchase of the first carbon credits.

R&DThe R&D environment continues to grow in Costa Rica. Multinational, academia, and local star-ups promote new projects in close coordination with CINDE and other organizations.

SUCCESS STORIES

For example, in the Life Sciences Sector, Boston Scientific has carried out R&D research in Costa Rica. To promote this even more, the company signed agreements with the National University and UCIMED, to conduct research and simulated preclinical tests as well as training in anatomy, physiology and human pathology for engineers.

2018 IMPACT REPORT

Industry, Innovation, and Infrastructure

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2018 IMPACT REPORT

36

In addition, these agreements have also brought greater outreach and engagement between the company and the medical community while executing such investigations and training.

The Belgian company Primoris, one of the new announcements of 2018, stands out as a project of high added value, with a high-tech lab for chemical and physical food analysis. The company studies waste and food contaminants, to improve its general safety, quality and sustainability in the agro-industry.

The company strengthens its services in the Americas. The company established in Costa Rica due to its local human talent, the country’s stability, and its strategic location to serve its customers.

PRODUCTIVE LINKAGES For the fourth consecutive year, CINDE collaborates with PROCOMER identifying linkage opportunities. 40 linkages were referred and 15  were confirmed, mainly in the Manufacturing and Life Sciences sectors.

During the Life Sciences Forum, 15 transnational medical devices companies joined a business roundtable with Procomer. The outcome was 80 meetings with national suppliers.

ENVIRONMENTAL SUSTAINABILITYYear after year, CINDE confirms its commitment to the environment. For fifth consecutive year, it has renewed the Carbon Neutral Seal. The organization followed INTECO’S technical parameters. The results  encouraged CINDE’s employees to take actions to reduce the impact of their work on the greenhouse gases emissions, by saving

electricity and a responsible solid waste management, for example.

In addition, CINDE purchased 300 carbon credits, creating awareness in its associates and other groups of interest about this mechanism and inviting them to join in the purchase of bonds.

HUMAN TALENT INITIATIVESHR-GPS

One of our main efforts  out of GMA was to identify the talent in each of the 20 communities that work hand in hand with CINDE. 

In 2018, the HR-GPS tool was applied in 12 areas. 8,349 people completed the form, mainly residents from Pococí, the Huetar Norte area, Cañas, and Tilarán.

The results reveal that 28% of the participants have a high level of intermediate (B2-B2 +) and high (C1-C2) English, while 36% are intermediate (B1 and B1+).

HR Forum

The 4th edition of the HR & Talent Acquisition Forum was held in August. It reviews key human resources topics and aims at corporate representatives and their local counterparts, to educate and contextualize about the Costa Rican market, labor legislation, share good practices, trends, innovation in the field, among others. The activity had more than 200 participants.

Infrastructure

As part of our interest to improve the country’s competitiveness, we invited 20 communities from outside GMA, that work with the Multidisciplinary Unit of CINDE to identify

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priority projects of public infrastructure in those regions. As a result, CINDE organized the first round table. The Minister of Public Works and Transport, Rodolfo Méndez, and other national authorities participated in the event, as well as local governments, community leaders and other social actors.

Deloitte joined the conversations and proposed to the more than 100 participants new ways to finance the infrastructure required by the country in the upcoming years. At the same time, several initiatives submitted by the Government of the Republic, Congressmen and Congresswomen in the Legislative Assembly have been supported, based on the priorities established in technical studies, projects presented by the communities out of the GMA and traffic needs of CINDE’s companies.

National and international experts analyzed and shared knowledge about the new global trends in talent management in the HR & Talent Acquisition Forum 2018.

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Page 39: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

Final

Investment Promotion Activities

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2018 IMPACT REPORT

Corporate and digital services, life sciences, light and advanced manufacturing, agro-industry and the food industry, are CINDE’s main investment sectors to promote Costa Rica as an ideal place for FDI.

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2018 IMPACT REPORT

41

2018 LIFE SCIENCES FORUM

Investment Promotion Activities

840participants

The Life Sciences Forum gathered more than 840 people from the life sciences and technology sectors, at the Costa Rica Convention Center.

40%

70

15international

attendees

companies

TOP10

9Speakers

Nationalities

Participants rated the Life Sciences Forum Costa Rica as a world-class event and as a "must" for companies in the life sciences sector in the continent, highlighting the networking opportunities. Deloitte ranked this activity as one of the top 10 best worldwide. Besides placing Costa Rica on the world map, this event helps to generate investment leads and promotes productive linkages.

The event included government representatives, suppliers, university students, technicians, among others.

The number of attendees almost doubled previous editions (2016). Over 70 sponsoring companies participated.

The main topic of this IV Edition was the Technological convergence leading the future of MedTech, for which 9 international speakers from the United States, India, and Mexico participated.

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42

2018 IMPACT REPORT

INTERNATIONAL EVENTS AND PROMOTION TOURS

MD&M WEST FAIR AND PROMOTIONAL TOUR, CALIFORNIA (February 5th – 9th)

HIMSS18 CONFERENCE AND EXHIBITION, NEVADA (February 5th – 9th)

WORLD MEDICAL INNOVATION FORUM AND PROMOTIONAL TOUR, MASSACHUSETTS (April 23th – 27th)

PROMOTIONAL TOUR, BERLIN AND FRANKFURT (November 17th – 24th)

BIOMEDEVICE CONFERENCE/FAIR AND PROMOTIONAL TOUR, CALIFORNIA (December 3rd – 7th)

HIGH LEVEL TRIP, KOREA (February 19th – 23 rd)

NUTRACEUTICALS VITAFOODS, SWITZERLAND (May 14th – 18th)

IFT, CHICAGO (July 16th – 19th)

PROMOTIONAL TOUR, MEXICO (July 30th - August 1 st)

PROMOTIONAL TOUR NORTH CAROLINA (October 1 st – 5th)

IAWA EVENT (November 23 rd – 26th)

PROMOTIONAL TOUR, GERMANY AND HOLLAND (November 12th – 16th)

SERVICES LIFE SCIENCES MANUFACTURING INFORMATION TECHNOLOGIES

PROMOTIONAL TOUR, SILICON VALLEY (May)

PROMOTIONAL TOUR, SEATTLE AND VANCOUVER (June)

DMEXCO CONFERENCE, DÜSSELDORF (September)

PROMOTIONAL TOUR, SOUTH CAROLINA(November)

CFO EXCHANGE, MIAMI(February 24th - March 1st)

PROMOTIONAL TOUR, CANADA(April 8th - 12th)

PROMOTIONAL TOUR, NEW YORK(June)

PROMOTIONAL TOUR, LONDON (October 16th - 24th)

PROMOTIONAL TOUR, TEXAS (October 21st - 27th)

AIM CONGRESS, DUBAI (April 8th – 11th)

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43

MD&M WEST FAIR AND PROMOTIONAL TOUR, CALIFORNIA (February 5th – 9th)

HIMSS18 CONFERENCE AND EXHIBITION, NEVADA (February 5th – 9th)

WORLD MEDICAL INNOVATION FORUM AND PROMOTIONAL TOUR, MASSACHUSETTS (April 23th – 27th)

PROMOTIONAL TOUR, BERLIN AND FRANKFURT (November 17th – 24th)

BIOMEDEVICE CONFERENCE/FAIR AND PROMOTIONAL TOUR, CALIFORNIA (December 3rd – 7th)

HIGH LEVEL TRIP, KOREA (February 19th – 23 rd)

NUTRACEUTICALS VITAFOODS, SWITZERLAND (May 14th – 18th)

IFT, CHICAGO (July 16th – 19th)

PROMOTIONAL TOUR, MEXICO (July 30th - August 1 st)

PROMOTIONAL TOUR NORTH CAROLINA (October 1 st – 5th)

IAWA EVENT (November 23 rd – 26th)

PROMOTIONAL TOUR, GERMANY AND HOLLAND (November 12th – 16th)

SERVICES LIFE SCIENCES MANUFACTURING INFORMATION TECHNOLOGIES

PROMOTIONAL TOUR, SILICON VALLEY (May)

PROMOTIONAL TOUR, SEATTLE AND VANCOUVER (June)

DMEXCO CONFERENCE, DÜSSELDORF (September)

PROMOTIONAL TOUR, SOUTH CAROLINA(November)

CFO EXCHANGE, MIAMI(February 24th - March 1st)

PROMOTIONAL TOUR, CANADA(April 8th - 12th)

PROMOTIONAL TOUR, NEW YORK(June)

PROMOTIONAL TOUR, LONDON (October 16th - 24th)

PROMOTIONAL TOUR, TEXAS (October 21st - 27th)

AIM CONGRESS, DUBAI (April 8th – 11th)

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44

2018 IMPACT REPORT

Responsible Execution

US $ 4,896,530.00

Contributed by the COMEX, PROCOMER, and CINDE agreement.

For 2018, the Board of Directors approved a budget of US $ 4,896,530.00 to meet the objectives set by the Administration.

US $ 3,221,933.00 This amount includes US $ 1,750,000.00 of the national budget contributed by COMEX, according to the COMEX-PROCOMER Addendum. This sum was fully allocated to meet the objectives established by the agreement, an aspect that was confirmed by the report of the external audit prepared by BDO Auditores S.A., with outstanding performance this year. CINDE provides the remaining amount to reach the total budget.

This means that CINDE executed its goals taking full advantage of public funds.

97%Contribution to the

PROCOMER Agreement

97%Contribution to

the COMEX Agreement

99%Own CINDE's

funds

Finance execution

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DOWNLOAD THE DIGITAL REPORT

HERE

Visit us/company/cinde

/invest_cr

Page 46: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political
Page 47: Impact Report · regulatory agency in the world.” Claudia Molina, Director of Pharmacovigilance of MSD. “We have great appreciation for the excellent business climate and political

This report was made with certified carbon neutral paper and without paper waste by using the 8 ½ x 11” format

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Visit www.CINDE.org

CINDE New York

Tel.: +1 (212) 984-0631 • Fax: +1 (212) 880-6499

[email protected]

CINDE Costa Rica

Tel.: (506) 2201-2800 • Fax: (506) 2201-2867

[email protected]