Import Export Operations Internship Report

8/17/2019 Import Export Operations Internship Report

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IMPORT AND EXPORT OPERATIONS

First Year MBA course requirement

For the award of the Degree of

MASTER OF BUSINESS ADMINISTRATION

Submitted by

ANIRUDH KASTHURI

RA1452001040186

Under the guidance of

ASST. PROF JAYA PRABHA BOSE

SRM B- SCHOOL FACULTY OF ENGINEERING AND

TECHNOLOGY

SRM UNIERSITY !R"#"$%&"# C"#$%' ( P"&)*

ADAPALANI+ CHENNAI ( 600025


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BONAFIDE CERTIFICATE

This is to certify that ANIRUDH KASTHURI is a Bonade Student of

SRM BSchoo!" SRM Uni#ersity" $ada%a!ani" &hennai' (e is in the ) year

of Masters Degree *rogram in Business Administration +MBA,' (e has

done this %ro-ect under my guidance and su%er#ision towards %art

fu!!!ment of )) year MBA course'

P&,/) G% HOD

D")

P3"/

DEPARTMENT SEAL


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DECLARATION

)" ANIRUDH KASTHURI +RA./0122.2/2.34, studying in ) year

MBA %rogram at SRM BSchoo!" SRM Uni#ersity" $ada%a!ani" &hennai"

hereby dec!are that this %ro-ect is a origina! wor5 of mine and ) ha#e

not #erbatim co%ied 6 du%!icated any materia! from sources !i5e

internet or from %rint media" e7ce%ting some #ita! com%any

information 6 statistics" which are %ro#ided by the com%any itse!f'

S")%& , )7 S)%)

D")

P3"/


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ACKNOLEDGEMENT

First!y" ) wish to e7%ress my dee% sense of gratitude and %rofound

than5s to D&.K'"9"" H" , )7 D$"&)#) of Master of

Business Administration' ) wou!d !i5e to than5 M'. J," R""+

asst'manager C.H. ROBINSON ORLDIDE FREIGHT INDIA PRIATE

LIMITED for her su%%ort during the internshi% %eriod' ) a!so articu!ate

my %rofound gratitude to Mrs' 8aya *rabha Bose " my facu!ty guide for

o9ering her unending su%%ort and e7tended coo%eration' :ast!y )

wou!d !i5e to than5 my %arents for their continued %ersistence and god

a!mighty for showering his %erennia! b!essings on me to com%!ete the

%ro-ect'


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TABLE OF CONTENTS

CHAPTER TOPIC PAGE

1 INTRODUCTION

1.1 NEED AND IMPORTANCE OF THE STUDY

1.2 OBJECTIVES OF THE STUDY

1.3 SCOPE OF STUDY

2 INDUSTRY AND COMPANY PROFILE

3 REVIEW OF LITERATURE

4 RESEARCH METHODOLOGY

4.1 OBJECTIVE OF STUDY

4.2 RESEARCH PROBLEM

4.3 RESEARCH METHODS

4.4 SAMPLE SELECTION

4.5 METHOD OF DATA COLLECTION

4.6 STATISTICAL TOOLS

4.7 LIMITATIONS OF STUDY

5 DATA ANALYSIS & INTERPRETATION

6 FINDINGS

6.1 SUGGESTIONS

7 CONCLUSION

BIBLIOGRAPHY

ANNEXURE


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IMPORT AND EXPORT OPERATIONS

CHAPTER -

INTRODUCTION

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7/58

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! NEED AND IMPORTANCE OF STUDY

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CHAPTER - 2

INDUSTRY PROFILE

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11/58

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20/58

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21/58

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22/58

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1. I$$0)/+

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23/58

I$$0)/+ & # &0 )/ '))% #$% *#0/ )/ 0h) '))% #$% *#0/

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"/)( 0h#0 )/ "/)%-(0&)$ &(&$(& & "/)%-(0&)$ (#"#(&0+ 0#$% &% )/ #(:

) *#0/.

Th/ #/ 0h/ ,#&( /#)$ )/ :"&$' #$ &$$0)/+=

#? T&* Th 0&* #' "/$0 &$ 0h -""+ (h#&$ /)* -""&/ 0) -/ #0

/+ 0#' /8-&/ 0h#0 +)- *#&$0#&$ (/0#&$ #*)-$0 ) &$$0)/+ 0) -

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,? U$(/0#&$0+ I$$0)/& #/ *#&$0#&$% # ,-/ 0) *0 -$(/0#&$0&

&$ %*#$% -""+ #$% *)*$0 ) '))%.

(? E()$)*& ) (# I%# ()$%&0&)$ ) Q)$ -$&0 #0 # 0&* #0 # "#(

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()0 &$ 0/* ) )'&0&(. S) B-: ,-+&$' *)*$0 #$% 0)/&$' ,/&$'

&$ ()$)*& ) (# 0h- &$$0)/+.

[The Management of Business Logistics, Coyle, Bardi, Langley]

2. B#(: O/%/

A ()*"#$+ h#&$' 0) ,#(: )/%/ #$ &0* 0h#0 & )-0 ) 0)(: & &$(-/

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,#(: )/%/ & 0+"&(#+ # *#/ h&"*$0 #$% )0$ &$(-/ h&'h/ /#0. Th /

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0h ,#(: )/%/ ,+ # #0/ #$% *)/ !"$& *#$ ) 0/#$")/0#0&)$.


24/58

3. L)0 S#

M)0 ()*"#$& h# ()*"0&0)/ h) "/)%-( -,0&0-0 "/)%-(0 #$% h$

)$ )-/( %) $)0 h# #$ &0* ##&#, 0h (-0)*/ & )/%/ /)* #$)0h/

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&0 ,+ 0h $-*,/ 0h (-0)*/ )/%/%.

E.'.= I 0h )/%/ # 1 -$&0 #$% 0h "/)&0 & 1 0h ) & 1. I 0h

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)"")/0-$&0+ ).


25/58

)$+ &$ 0h #/h)- ,-0 #) %-/&$' 0/#$")/0#0&)$. P#(:#'&$' *#+ ()$0/&,-0

$)0h&$' 0) # "/)%-(0 #- ,-0 &0 &$-$( )$ )'&0&( ()0 & ()$&%/#,.

P#(:#'&$' & *#+ #(0 # ()*"#$+ #,&&0+ 0) - "#0 )/ h&$' )/

%&/$0 0+" ) *#0/ h#$%&$' 8-&"*$0. M#$+ ()*"#$& %&'$ "#(:#'

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&*")/0#$0.


26/58

CHAPTER - 3

REVIEW OF LITERATURE

THIRD PARTY LOGISTICS PRACTICES + AN INDIAN PERSPECTIVE

Th&/% "#/0+ )'&0&( >3PL? & # ,-&$ %+$#*&( ) '/)&$' &*")/0#$( # )/ 0h

)/%. H)/ &0 & #0 # /+ $#($0 0#' &$ I$% 0h)-'h )* %)*0&( #$% *-0&$#0&)$#

()*"#$& #/ 0/+&$' 0) 0#,&h 0h* &$ 0h& (0)/. Th& "#"/ & #$ #00*"0 0) "/)&% #

3PL "/"(0& &$ I$%. Th "#"/ )(- )$ 0h/ *#)/ &- "/$0 !0$0 ) -#' ) 0h&/% "#/0+ )'&0&( /&( /#)$ )/ )-0)-/(&$' #$% &*"#(0 ) -#' ) 0h&/% "#/0+ )'&0&(

/&( )$ ,-&$ /-0. Th "#"/ /# 0h#0 *)0 3PL -/ #/ #0&&% &0h 0h (-//$0

) /&( "/)&%% ,+ 3PL /&( "/)&%/ # &0 h# % 0) # ")&0& &*"#(0 )$ ,-&$

/-0. A # /-0 0h -#' ) 0h&/% "#/0+ )'&0&( /&( & &:+ 0) &$(/# -,0#$0+

>4 "/($0? &$ 0h -0-/.

[B. S. Sahay and Ramneesh Mohan]

SUSTAINABLE LOGISTICS A LITERATURE REIE AND E:PLORATORY

STUDY OF IRISH BASED MANUFACTURING ORGANISATIONS

Th/ & '/)&$' &%$( 0h#0 0h &$-$( ) $&/)$*$0# "/)/*#$( # # %(&&)$

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1.


27/58

&&$'$ #*)$' )'&0&( ,-+&$' )/'#$&#0&)$ 0) &*"*$0 "/#(0&( 0) #%%/ 0h

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)/'#$&#0&)$ ,&&$' 0h#0 0h/ #/ h&%%$ ()0 #$% /&: #)(% &0h 0h &*"*$0#0&)$

) -0#&$#, )'&0&(.

[P.J. Byrne, , Paul Ryan , Cathal ea!ey]

"C# Business School, "u$lin City #ni!ersity ,

#ni!ersity of Limeric%, Limeric%, &reland.

PERFORMANCE INDICATORS IN LOGISTICS SERVICE PROVISION AND

WAREHOUSE MANAGEMENT < A LITERATURE REVIEW AND FRAMEWOR@


28/58

#ni!ersiteit msterdam.

CHAPTER - 4

RESEARCH METHODOLOGY

5! OB"ECTIVE OF STUDY

• T) ()*"#/ 0h (0&$ ) )'&0&( *#$#'*$0 #0 C.H.ROBINSON #$% 0) ,$(h

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• T) &%$0&+ 0h %/&/ ,h&$% L)'&0&( #$% F/&'h0.

5!2 RESEARCH PROBLEM

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5!3 RESEARCH METHODS

Th 0+" ) /#/(h & #$#+0&(#. D#0# /'#/%&$' 0h %&&&)$ ) )'&0&( *#$#'*$0 -(h #

F/&'h0


29/58

&(&$(+ &$ '$/#. O0h/ &$%&(#0)/ )/ 0h /&'h0 #$% #/h)- %&&&)$ #/ #%0&*

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5!4 SAMPLE SELECTION

C)$$&$( #*"&$' & -% )/ 0-%+ # I #* &$0/0% h/ &$ '00&$' #$ &$!"$&

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30/58

5!7 LIMITATIONS OF STUDY

• A )/'#$&#0&)$ %&% $)0 "-,&h 0h !#(0 #- )/ #(h 8-0&)$ "(+ &$ #

0-/$)/ #$% )0h/ &*&#/ &'-/.

• Th 0-%+ # ()$%-(0% &$ Ch$$#& )$+ #$% ()$&$% 0) 0h /&'h0 %&&&)$ ) 0h

)'&0&( *#$#'*$0.

• C/0#&$ *)$0#/+ #- / $)0 ,&$' &% ,+ )/'#$&#0&)$.

• D- 0) )/'#$&#0&)$ (-/&0+ /#)$ %)(-*$0 &: B&


31/58

CHAPTER - 5

DATA ANALYSIS AND INTERPRETATION

Th %#0# ()(0% 0h/)-'h 0h 8-0&)$$#&/ #/ #$#+% 0) :$) #,)-0 0h /")$%$0

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8-0&)$$#&/ # $0/% &$0) "/#% h0 #$% 0h %#0# h# ,$ &$0/"/0%. Th 8-0&)$$#&/

()*"/& ) )-/0$ 8-0&)$ &0h -,"#/0 )/ #(h.

Th 0)"&( ()/% #/ &0h %(&&)$ ) #(h )"/#0&)$# #/# *")+ $-*,/ ) #(h &/*

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W# (.) ') %0#$'#$ $).#)$ %.0(#=('#%$ %;;).$

Ta$le /0 Ser!ice 1ffer

S! N%! S).#) P).)'(0)

F.)#0'

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32/58

Chart/0 Ser!ice 1ffer

Freight> .22

?arehousing> 3=

&rossdoc5ing> 33

@etwor5 Design> 44

$a!use Adding> =3

Freight ?arehousing &rossdoc5ing @etwor5 Design $a!use Adding

Th "& (h#/0 #,) h) 0h /&( )/ ) #(h )/'#$&#0&)$. Th (h#/0 h) 0h#0 1

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33/58

Chart/2 1*erate 3ith Logistical Pro!iders

.. .2

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