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Improved Preparedness with IP Fax. Craig Toney, Cantata Technology [email protected]. Cantata’s ‘Composition’. Formed in 2005 By Merger of Excel Switching and Brooktrout Technology Excel Switching #1 Manufacturer of programmable switches Present in virtually every carrier network - PowerPoint PPT Presentation
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January 23-26, 2007• Ft. Lauderdale, Florida
Improved Preparedness with IP Fax
Craig Toney, Cantata [email protected]
January 23-26, 2007• Ft. Lauderdale, Florida
Cantata’s ‘Composition’
Formed in 2005 By Merger of Excel Switching and Brooktrout Technology
• Excel Switching– #1 Manufacturer of programmable switches– Present in virtually every carrier network– Founded in 1988, public in 1997, acquired by Lucent for
US$1.9B, spun out of Lucent in 2003
• Brooktrout Technology– #1 Manufacturer of intelligent fax technology– Present in 90% of the Fortune 500– Founded in 1984, public in 1992, acquired by Excel in 2005
• SnowShore Networks– #1 Manufacturer of IP media server technology– Founded in 2000, acquired by Brooktrout in 2004
January 23-26, 2007• Ft. Lauderdale, Florida
Cantata’s Product Portfolio
• Theme: Provide an integrated portfolio of communications enabling technology for carrier and enterprise
• Strategy: Provide products that address circuit-switched, packet, communications signaling, and the transitions between these technologies
Carrier
IP
TDM
Enterprise
January 23-26, 2007• Ft. Lauderdale, Florida
Reseller Survey
• Q: Is IP or circuit switched communications technology perceived as a better network architecture for failover?
• A: Circuit switched communications is perceived as more reliable than packet by 70% of respondents
• In fact, VoIP is more reliable…– Internet Protocol / “IP” has “survivability” designed into it– IP Networks for VoIP are designed with load balanced
nodes to avoid cascading failures resulting from partial failures
– Success is dependent upon best network design practices – which should be a part of the strategy regardless
January 23-26, 2007• Ft. Lauderdale, Florida
Fax-Documents are Essential to Key Business Processes
FunctionKey
ProcessesFax Documents
Sales Quoting, expenses,
Expense forms, proposals, pipeline, purchase orders, quotes, reports…
Finance A/R, Payroll Invoices, time sheets, insurance claims, trade confirmations…
Human Resources
Hiring, Benefits Enrollment
W-9 forms, resumes, offer letters, health plan forms, ESOP forms
Purchasing Procurement Purchase orders and requisitions
Legal Contract approval Contracts, NDAs
Medical Prescriptions Prescription orders
January 23-26, 2007• Ft. Lauderdale, Florida
High Degree of Integration and Dependence
Fax server
Email/UM
ERP
Doc MgmtRec Mgmt
Workflow
PBX
Archive
CRM
Hiring
Contracts
A/P
A/R
Purchasing
Sales
Payroll
PrescriptionsHRIS
HIS
January 23-26, 2007• Ft. Lauderdale, Florida
IP Fax and Disaster Preparedness
• Disaster Preparedness & Recovery…– Location independence
• Fax server can be located anywhere• Load balanced redundant server(s) at secondary
locations• Leverage gateways to provide local PSTN access at
remote offices• Locate servers in least risky / best supported location
– Centralized & consolidate fax services• Fewer locations to protect & support• Rapid response – easier access to replacement
January 23-26, 2007• Ft. Lauderdale, Florida
PSTNCantata IMG IP Media
Gateway
TR1034 or SR140-based IP Fax Server
New York HeadquartersTokyo Office
Cantata IMG IP Media Gateway
Cantata IMG Media
Gateway
Putting it all Together
PSTN
Hybrid PBX / IP-
PBX
Local 3rd Party Fax Machine -
Brussels
Local 3rd Party Fax Machine – Tokyo / Japan
Local 3rd Party Fax Machine – New York
/ US
Internet / VPN
Internet / VPN
Brussels OfficeT.30
T.38
T.30
T.38