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Improved Preparedness with IP Fax

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Improved Preparedness with IP Fax. Craig Toney, Cantata Technology [email protected]. Cantata’s ‘Composition’. Formed in 2005 By Merger of Excel Switching and Brooktrout Technology Excel Switching #1 Manufacturer of programmable switches Present in virtually every carrier network - PowerPoint PPT Presentation

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Page 1: Improved Preparedness with IP Fax
Page 2: Improved Preparedness with IP Fax

January 23-26, 2007• Ft. Lauderdale, Florida

Improved Preparedness with IP Fax

Craig Toney, Cantata [email protected]

Page 3: Improved Preparedness with IP Fax

January 23-26, 2007• Ft. Lauderdale, Florida

Cantata’s ‘Composition’

Formed in 2005 By Merger of Excel Switching and Brooktrout Technology

• Excel Switching– #1 Manufacturer of programmable switches– Present in virtually every carrier network– Founded in 1988, public in 1997, acquired by Lucent for

US$1.9B, spun out of Lucent in 2003

• Brooktrout Technology– #1 Manufacturer of intelligent fax technology– Present in 90% of the Fortune 500– Founded in 1984, public in 1992, acquired by Excel in 2005

• SnowShore Networks– #1 Manufacturer of IP media server technology– Founded in 2000, acquired by Brooktrout in 2004

Page 4: Improved Preparedness with IP Fax

January 23-26, 2007• Ft. Lauderdale, Florida

Cantata’s Product Portfolio

• Theme: Provide an integrated portfolio of communications enabling technology for carrier and enterprise

• Strategy: Provide products that address circuit-switched, packet, communications signaling, and the transitions between these technologies

Carrier

IP

TDM

Enterprise

Page 5: Improved Preparedness with IP Fax

January 23-26, 2007• Ft. Lauderdale, Florida

Reseller Survey

• Q: Is IP or circuit switched communications technology perceived as a better network architecture for failover?

• A: Circuit switched communications is perceived as more reliable than packet by 70% of respondents

• In fact, VoIP is more reliable…– Internet Protocol / “IP” has “survivability” designed into it– IP Networks for VoIP are designed with load balanced

nodes to avoid cascading failures resulting from partial failures

– Success is dependent upon best network design practices – which should be a part of the strategy regardless

Page 6: Improved Preparedness with IP Fax

January 23-26, 2007• Ft. Lauderdale, Florida

Fax-Documents are Essential to Key Business Processes

FunctionKey

ProcessesFax Documents

Sales Quoting, expenses,

Expense forms, proposals, pipeline, purchase orders, quotes, reports…

Finance A/R, Payroll Invoices, time sheets, insurance claims, trade confirmations…

Human Resources

Hiring, Benefits Enrollment

W-9 forms, resumes, offer letters, health plan forms, ESOP forms

Purchasing Procurement Purchase orders and requisitions

Legal Contract approval Contracts, NDAs

Medical Prescriptions Prescription orders

Page 7: Improved Preparedness with IP Fax

January 23-26, 2007• Ft. Lauderdale, Florida

High Degree of Integration and Dependence

Fax server

Email/UM

ERP

Doc MgmtRec Mgmt

Workflow

PBX

Archive

CRM

Hiring

Contracts

A/P

A/R

Purchasing

Sales

Payroll

PrescriptionsHRIS

HIS

Page 8: Improved Preparedness with IP Fax

January 23-26, 2007• Ft. Lauderdale, Florida

IP Fax and Disaster Preparedness

• Disaster Preparedness & Recovery…– Location independence

• Fax server can be located anywhere• Load balanced redundant server(s) at secondary

locations• Leverage gateways to provide local PSTN access at

remote offices• Locate servers in least risky / best supported location

– Centralized & consolidate fax services• Fewer locations to protect & support• Rapid response – easier access to replacement

Page 9: Improved Preparedness with IP Fax

January 23-26, 2007• Ft. Lauderdale, Florida

PSTNCantata IMG IP Media

Gateway

TR1034 or SR140-based IP Fax Server

New York HeadquartersTokyo Office

Cantata IMG IP Media Gateway

Cantata IMG Media

Gateway

Putting it all Together

PSTN

Hybrid PBX / IP-

PBX

Local 3rd Party Fax Machine -

Brussels

Local 3rd Party Fax Machine – Tokyo / Japan

Local 3rd Party Fax Machine – New York

/ US

Internet / VPN

Internet / VPN

Brussels OfficeT.30

T.38

T.30

T.38