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Improving the Drop Shipment Process MTAC Workgroup #87. Washington, D.C. January 30, 2008. MTAC # 87 Goal. - PowerPoint PPT Presentation
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Improving the Drop Shipment ProcessMTAC Workgroup #87
Washington, D.C.
January 30, 2008
2
MTAC Workgroup # 87MTAC Workgroup # 87 MTAC # 87 Goal
The workgroup will optimize driver service time by making the
appointment system for unloading trucks at postal facilities more
efficient. Additionally, the group will identify opportunities to
enhance the efficiency of mailer/postal drop ship management
and seek to reduce USPS platform costs.
3
MTAC Workgroup # 87MTAC Workgroup # 87 MTAC # 87 Accomplishments
• Design and development of the Facility Access and Shipment Tracking (FAST) system to replace DSAS
• Integration with PostalOne!
• Integration between Label List, Drop Ship Product and redirection management with FAST Integration of FAST with the Facilities Data Base (FDB) and
Address Management Development of a software vendor solution in conjunction with
MTAC 106 to enable an automated information pull for updating redirections
• Implementation and deployment of mailer rating
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MTAC Workgroup # 87MTAC Workgroup # 87 MTAC # 87 Accomplishments (cont.)
• Joint scheduling capabilities Support for LTL and air freight scheduling
• Update and development of the recurring appointment request and approval process
• Surface Visibility data to determine start-the-clock
• Development of mailer placard bar code specification
5
MTAC Workgroup # 87MTAC Workgroup # 87 National Deployment Status
• USPS has concluded formal deployment of Mailer Rating National Deployment 92 out of 136 facilities have been activated (week of 01/14 – 01/20)
• Phase I: 71.4% of Phase I facilities are activated 15 out of 21 facilities activated in the Western Area
• Phase II: 76.6% of Phase II facilities are activated 15 out of 18 facilities activated in the Great Lakes Area 9 out of 12 facilities activated in the Southwest Area 12 out of 17 facilities activated in the Eastern Area
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MTAC Workgroup # 87MTAC Workgroup # 87 National Deployment Status (cont.)
• Phase III: 60.3% of Phase III facilities are activated 9 out of 12 facilities activated in the NY Metro Area 9 out of 14 facilities activated in the Northeast Area 6 out of 14 facilities activated in the Capital Metro Area 11 out of 14 facilities activated in the Southeast Area 6 out of 14 facilities activated in the Pacific Area
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MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating Post-Deployment
• Debby Cataldi posts a weekly listing of all USPS facilities activated for Mailer Rating on the FAST What’s New Board
• The status of Mailer Rating activation for each USPS facility is also shown on the Facility Profile pages in FAST
• Mailer Rating has been activated at all FAST facilities where Surface Visibility (SV) is consistently used to track drop shipment arrivals
92 out of 136 facilities have been activated
• Operations continues to track and monitor SV Drop Shipment Compliance and activate or deactivate facilities as required according to data compliance
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MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating National Deployment – Western
Western – Phase I Total number of possible facilities: 21 Total number of facilities activated: 15 01/23 Average SV Drop Ship
Compliance Score: 87.31% Average Mailer Rating Score: 46*
Activated FacilitiesOne Week Compliant
NASS Facility Facility Type
522 CEDAR RAPIDS (Pilot Facility) Plant
800 DENVER PDC Plant
500 DES MOINES Plant
640 KANSAS CITY Plant
660 KANSAS CITY Plant
890 LAS VEGAS Plant
553 MINNEAPOLIS Plant
680 OMAHA Plant
852 PHOENIX SCF Plant
85H PHOENIX STC Plant
970 PORTLAND Plant
612 QUAD CITIES Plant
550 SAINT PAUL Plant
980 SEATTLE Plant
570 SIOUX FALLS Plant
554MA TWIN CITIES METRO Plant
80Z DENVER BMC
50Z DES MOINES (Pilot Facility) BMC
66Z KANSAS CITY BMC
55Z MINNEAPOLIS / SAINT PAUL BMC
98Z SEATTLE BMC
*From 12/22/07-01/18/08
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MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating National Deployment – Great Lakes
Great Lakes – Phase II Total number of possible facilities: 18 Total number of facilities activated: 15 01/23 Average SV Drop Ship Compliance Score: 81.70% Average Mailer Rating Score: 47*
Activated FacilitiesOne Week Compliant
NASS Facility Facility Type
617 BLOOMINGTON Plant
601 CAROL STREAM Plant
606 CHICAGO Plant
605 FOX VALLEY Plant
493 GRAND RAPIDS Plant
541 GREEN BAY Plant
460 INDIANPOLIS Plant
488 LANSING Plant
535 MADISON Plant
600 PALATINE Plant
615 PEORIA Plant
610 ROCKFORD Plant
480 ROYAL OAK Plant
630 SAINT LOUIS Plant
604 SOUTH SUBURBAN Plant
60Z CHICAGO BMC
48Z DETROIT BMC
63Z SAINT LOUIS BMC
*From 12/22/07-01/18/08
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MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating National Deployment – Southwest
Southwest – Phase II Total number of possible facilities: 12 Total number of facilities activated: 9 01/23 Average SV Drop Ship
Compliance Score: 83.16% Average Mailer Rating Score: 47*
Activated FacilitiesOne Week Compliant
NASS Facility Facility Type
786 AUSTIN Plant
707 BATON ROUGE Plant
752 DALLAS Plant
760 FORT WORTH Plant
770 HOUSTON Plant
720 LITTLE ROCK Plant
773 NORTH HOUSTON Plant
750 NORTH TEXAS Plant
780 SAN ANTONIO Plant
740 TULSA Plant
75Z DALLAS BMC
707PA PORT ALLEN Annex
*From 12/22/07-01/18/08
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MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating National Deployment – Eastern
Eastern – Phase II Total number of possible facilities: 17 Total number of facilities activated: 12 01/23 Average SV Drop Ship Compliance Score: 81.84% Average Mailer Rating Score: 51*
Activated FacilitiesOne Week Compliant
NASS Facility Facility Type
450 CINCINNATI Plant
440 CLEVELAND Plant
430 COLUMBUS Plant
170 HARRISBURG Plant
180 LEHIGH VALLEY Plant
403 LEXINGTON Plant
400 LOUISVILLE Plant
190 PHILADELPHIA Plant
150 PITTSBURGH Plant
240 ROANOKE Plant
080 SOUTH JERSEY Plant
189 SOUTHEASTERN Plant
434 TOLEDO Plant
197 WILMINGTON Plant
45Z CINCINNATI BMC
19Z PHILADELPHIA BMC
15Z PITTSBURGH BMC
*From 12/22/07-01/18/08
12
MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating National Deployment – New York Metro
New York Metro – Phase III Total number of possible facilities: 12 Total number of facilities activated: 9 01/23 Average SV Drop Ship
Compliance Score: 89.60% Average Mailer Rating Score: 53*
Activated FacilitiesOne Week Compliant
NASS Facility Facility Type
112 BROOKLYN Plant
07099 DOMINICK V DANIELS Plant
088 KILMER Plant
117 MID ISLAND Plant
077 MONMOUTH Plant
100 NEW YORK (Pilot Facility) Plant
076 NORTHERN NJ METRO Plant
110 QUEENS (Pilot Facility) Plant
085 TRENTON Plant
105 WESTCHESTER Plant
115 WESTERN NASSAU Plant
07Z NEW JERSEY BMC
*From 12/22/07-01/18/08
13
MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating National Deployment – Capital Metro
Capital Metro – Phase III Total number of possible facilities: 14 Total number of facilities activated: 6 01/23 Average SV Drop Ship Compliance Score: 72.87% Average Mailer Rating Score: 45*
Activated FacilitiesOne Week Compliant
NASS Facility Facility Type
212 BALTIMORE Plant
280 CHARLOTTE Plant
290 COLUMBIA Plant
201 DULLES Plant
217 FREDERICK Plant
270 GREENSBORO Plant
296 GREENVILLE Plant
233 NORFOLK Plant
220 NORTHERN VA Plant
275 RALEIGH Plant
230 RICHMOND Plant
200 WASHINGTON Plant
27Z GREENSBORO BMC
20Z WASHINGTON BMC
*From 12/22/07-01/18/08
14
MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating National Deployment – Pacific
Pacific – Phase III Total number of possible facilities: 14 Total number of facilities activated: 6 01/23 Average SV Drop Ship Compliance
Score: 75.89% Average Mailer Rating Score: 45*
Activated FacilitiesOne Week Compliant
NASS Facility Facility Type
917 INDUSTRY (Pilot Facility) Plant
907 LONG BEACH Plant
900 LOS ANGELAS Plant
945 OAKLAND Plant
956 SACRAMENTO Plant
923 SAN BERNARDINO Plant
920 SAN DIEGO Plant
940 SAN FRANCISCO Plant
950 SAN JOSE Plant
926 SANTA ANA Plant
952 STOCKTON Plant
913 VAN NUYS Plant
90Z LOS ANGELAS BMC
94Z SAN FRANCISCO BMC
*From 12/22/07-01/18/08
15
MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating National Deployment – Northeast
Northeast – Phase III Total number of possible facilities: 14 Total number of facilities activated: 9 01/23 Average SV Drop Ship Compliance
Score: 82.14% Average Mailer Rating Score: 47*
Activated FacilitiesOne Week Compliant
NASS Facility Facility Type
120 ALBANY Plant
021 BOSTON Plant
023 BROCKTON Plant
140 BUFFALO Plant
015 CENTRAL MA Plant
060 HARTFORD Plant
018 MIDDLE ESSEX Plant
028 PROVIDENCE Plant
144 ROCHESTER Plant
040 SOUTHERN MAINE Plant
064 SOUTHERN CT Plant
010 SPRINGFIELD Plant
130 SYRACUSE Plant
01Z SPRINGFIELD Plant
*From 12/22/07-01/18/08
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MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating National Deployment – Southeast
Southeast – Phase III Total number of possible facilities: 14 Total number of facilities activated: 11 01/23 Average SV Drop Ship
Compliance Score: 88.39% Average Mailer Rating Score: 46*
Activated FacilitiesOne Week Compliant
NASS Facility Facility Type
333 ATLANTA Plant
350 BIRMINGHAM Plant
333 FORT LAUDERDALE Plant
390 JACKSON Plant
380 MEMPHIS Plant
301 NORTH METRO Plant
MCO ORLANDO Plant
337 SAINT PETERSBURG Plant
TPA TAMPA Plant
30Z ATLANTA BMC
32Z JACKSONVILLE BMC
38Z MEMPHIS BMC
328PM ORLANDO LDC Annex
335DC TAMPA LDC Annex
*From 12/22/07-01/18/08
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MTAC Workgroup # 87MTAC Workgroup # 87 Mailer Rating – Summary
• Facilities and customers have demonstrated changed behavior from the start of the pilot to the conclusion of national deployment No Show Numbers have decreased from 23.9% (June 2006) to
21% (January 2008)
• The SV Drop Ship Compliance national average has increased 65.4% from the start of pilot on 6/22/2007 SV Drop Ship Compliance currently is 82.6% SV Drop Ship Compliance at the beginning of the Mailer Rating
Pilot (6/22/07) was 17.2%
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MTAC Workgroup # 87MTAC Workgroup # 87 Preview - Upcoming Enhancements
• Increase the FAST appointment finalization period from 5 days to 12 days
• Add a Closed in SV (Surface Visibility) indicator to the Closeout Data report Will indicate partial or complete use of SV to capture arrival, start
unload, and end unload. There is already an existing indicator showing whether any placard
barcodes were scanned.
• Ability to cancel multiple appointments from one screen using the online application
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MTAC Workgroup # 87MTAC Workgroup # 87 Contact Information
• FAST issues: Debby Cataldi at [email protected] or (202) 268-2158
• SV pallet placard scan issues: Steve McElroy at [email protected] or (202) 268-5598
• Redirection issues: Susan Hawes at [email protected] or (202) 268-8980