…Improving the way YOU manage facilities!

About FEA

Introduction Facility Engineering Associates (FEA) was founded in 1992 to provide technical support to owners and managers of existing facilities. Since then, we have grown to an international engineering and facility management consulting firm whose education and experience as a thought leader in our industry allows us to deliver the solutions you need. Our alliances with our strategic partners allows us to serve clients throughout the United States and overseas. FEA has worked in over 30 counties worldwide. We provide our clients with tools to help extend the service life of facilities and building systems. FEA's client-centered culture thrives on communicating effectively with our clients and making their success our priority.

Each of our clients are unique. We pride ourselves in taking the additional

steps necessary to uncover your desired objectives providing tailored solutions.

With each engagement we strive to exceed expectations and develop a long term

relationship.

FEA’s success in developing effective solutions to life-cycle challenges is

remarkable. Our significant number of repeat and long-time clients is testimony

to our high customer satisfaction.

We deliver solutions.

Office Locations Washington, DC

Dallas, TX Denver, CO

San Francisco, CA

Regional Presence Richmond, VA Greenville, SC

Austin, TX Kansas City, MO

1.877.322.4589 www.feapc.com

Market Segments

FEA focuses on the needs of our clients. We understand when you need assistance; you want a firm that is knowledgeable in your market. We specialize in government, educational, commercial and corporate property consulting. Our staff is committed to understanding these markets to ensure we are up to speed on the latest trends, knowledgeable on major industry issues, and have the best recommendations to provide based on your environment.

Air Rights Center – North Tower

WMATA Tunnel

Convention Center

Smithsonian Institution

EDUCATION

HIGHER EDUCATION K-12

George Washington University

Texas A&M University

MIT

University of Tennessee

Virginia Tech

Wyoming School Facilities Commission

Texas Independent School Districts Various County Public Schools

GOVERNMENT

FEDERAL STATE, LOCAL, MUNICIPAL

U.S. DOS OBO, NGA, AOC, LOC, GSA,

NNSA, DOE, Dept. of Commerce

Smithsonian Institution

National Park Service

Montgomery County Parks, MD

Mecklenburg County, NC

Sonoma County, CA

CORPORATE

HOSPITALITY

Hilton Hotels Waldorf Astoria Marriott

Fairmont

HEALTHCARE

FINANCE

VENUES

TRANSPORTATION & INFRASTRUCTURE

The World Bank International

Monetary Fund Inter-American

Development Bank

Medtronic

University of Utah Healthcare

MD Anderson Medical Center

Kauffman Center for the Performing Arts

Austin Convention Center

MWAA

WMATA

Amtrak

Hawaii DOT

PROPERTY MANAGEMENT

COMMERCIAL REAL ESTATE

Transwestern

Jones Lang LaSalle

CBRE

Services

Exterior Walls – design repairs to correct façade leaks, attachment failures, maintenance repairs, and general exterior wall rehabilitation

Window Systems – provide a cost-effective solution for window problems along with energy management consulting to determine a suitable replacement window to reduce the total cost of ownership

Curtain Walls – peer review services for new installations to focus on CW system performance and interaction with other façade and HVAC elements, feasibility studies for replacement of CW systems, diagnostic services to correct air and water infiltration issues, attachment failures, and glazing systems, and new construction confirmatory performance testing

Rehabilitate aging structures with loose handrails, cracking and spalling concrete, masonry perimeter wall deterioration, and coating failures

Determine cost-effective repairs for precast, prestressed, post-tensioned, and conventionally reinforced concrete

Evaluation of existing systems for compliance with the latest ANSI, OSHA and IWCA standards Load testing and certification services Design of fall protection systems to meet current code requirements

Fall Protection

Facility Engineering Services

Building Façade Systems

Balconies

Parking Structures

Analysis of building component failures Make recommendations for corrective action Provide litigation support service Expert witness testimony

Provide subsurface investigative studies Determine foundation support alternatives Provide cost-efficient methodologies for

groundwater and moisture control Provide site stabilization and site improvement

recommendations

Assist owners, designers, and contractors in

validating design assumptions Assure construction activities are completed

without jeopardizing adjacent facilities Utilize instrumentation for slope stability and

landslide studies Conduct sheeting and shoring system monitoring Perform ground water investigations Study behavior of subsurface structures, including

tunnels and pipelines Review structural deformation for settlement, tilt,

cracking, and façade deflection Monitor stress, strain, and vibration

Provide complete evaluation, design, construction monitoring, and construction management to restore the historic property to its original beauty

Develop cost effective and efficient solutions to minimize the impact of the facility’s operation and maximize return on investment

Instrumentation & Monitoring

Historic Preservation & Restoration

Forensic Building Failure Investigations

Geotechnical Engineering

Assist in implementing an effective pavement maintenance and repair strategy

Develop construction documents and perform contract administration services

Roofing – develop engineered roof designs that

optimize the return on investment by making efficient use of available materials, increasing R-Values where possible to decrease energy loss, and considering green alternatives where applicable

Green Roof Structural Design - determine the suitability of existing structures for the additional load imposed by a variety of green and vegetative roof systems. Design solutions for strengthening of roof structures

Waterproofing – assist with evaluations and remedial design projects Condition assessment evaluations Infrared and nuclear testing (moisture identification) Materials performance testing Repair and replacement project plans and specifications Construction monitoring, quality control testing, and construction administration

Provide structural consulting and feasibility studies for a wide variety of structural systems including steel, wood, masonry, normally reinforced concrete, precast concrete and post tensioned concrete

Roofing & Waterproofing

Structural Engineering

Pavements

Evaluate the accessibility of facilities in reference to compliance with ADA guidelines and regulations

Identify needed improvements for compliance

Conduct contract reviews Assist in contract re-writes Evaluate alternative recommendations to reduce current contract costs Determine appropriate levels of maintenance to improve reliability and system performance Provide effective acquisition and contract administration strategies, methods, and techniques Develop and assess alternatives to reduce current contract costs Provide suggestions to increase level of service and improve reliability Compare alternate solutions and prepare cost/benefit analyses Provide recommendations for implementing performance-based contracting principles and

industry best-practices

Provide evaluation for financial transactions involving the sale of a property Conduct comprehensive assessment of all building systems Identify deficiencies in the building, structures, and site

Assessment of facilities by discipline specific experts Provide a thorough, comprehensive review of all building systems Develop comprehensive capital renewal plans based on real-world project implementation

experience Provide opinions of repair and replacement cost based on credible, reliable internal and external

cost sources Integrate facility management experience into recommendations to prepare plans that are useful

and support management goals Determine life-cycle major repair and replacement needs of capital assets based on observed

conditions and expected remaining useful life Identify projected future years for recommended actions to allow budget planning

Facility & Asset Management

Accessibility & Code Compliance Consulting

Consolidated FM & Performance-Based Contracts

Due Diligence Study

Facility Condition Assessments & Capital Planning

Enable software performance optimization Provide technology master planning Conduct process evaluations and improvement Perform technology audits and provide industry benchmarking Support implementation and training Assist in legacy system transitioning Oversee new technology integration

Work with your organization to develop operations and maintenance process improvements

Document existing O&M process by performing staff interviews and documenting policies and procedures

Link Key Performance Indicators (KPIs) to capital plans and create a Balanced Score Card (BSC) Implement uniform operations and associated training

Align organizational focus on a consistent O&M approach Achieve best practices through a collaborative effort Work to create improved communication among stakeholders Achieve better coordination between actual O&M needs and capital planning initiatives Document existing processes and identify areas for improvement in O&M Consolidate information from interviewing staff, documenting policies and procedures, and

summarizing information in a manual format Evaluate staff resources needed to efficiently maintain and operate assets at predetermined levels

of service e.g. janitorial, maintenance Conduct equipment inventory to verify preexisting list Create preventive maintenance plan for each piece of equipment—this could include bar-coding

that links to the facility’s CMMS system

Assist in transforming your FM organization into a high performance team

Assess Facility Management organizations using a comprehensive organization and process evaluation system call fmDiagnostics™

Examine the processes, functional relationships, tools and overall organization operations Provide realistic solutions specific to your organization Evaluate staff resources needed to efficiently maintain and operate assets at predetermined levels

of service (including maintenance, custodial & grounds) Develop recommendations to enhance efficiency through process and technology improvements

Facility Management Technology

Organizational Assessment (fmDiagnostics)

Operations & Maintenance Process Improvement

Assist in establishing the Key Performance Indicators (KPIs) to measure success Develop operational baseline documentation Help achieve alignment by establishing specific objectives and corresponding measures that drive

strategy-specific actions Utilize a database of over 300 facility-specific metrics and performance reports supported by a

number of CMMS/CAFM/IWMS

Help implement improved predictive testing technologies and processes Develop a streamlined RCM maintenance philosophy including Predictive Testing & Inspection

(PT&I) methods, effectively supplementing a standard Preventive Maintenance (PM) program and reducing costs

Support with PT&I methods such as: Airborne/structure-borne Ultrasonic Testing, Infrared Thermography (IRT), Vibration Screening and Analyses (Rotating Equipment), Lubrication Oil Analyses, Laser Sheave and Shaft Alignment, Water Chemistry Analysis, Motor Circuit Analysis (MCA) and testing

Observe and document the condition of the common property elements, and forecast when major repairs or replacements should be budgeted

Estimate replacement costs by using published data, cost estimating databases, information provided by contractors, and our experience with other communities

Analyze the reserve fund requirements *Performed by certified Reserve Specialists – a designation awarded by the Community Associations Institute (CAI)

Identify opportunities for more efficient utilization of space Develop space standards to implement consistent space use across an organization Identify and track space utilization metrics, such as churn rates and space modifications Meet with all stakeholders, understand the company objectives to identify all options available,

educate the benefits of each option

Lead the process of reviewing each element of the real estate portfolio and the associated facility

management operations Create scenarios to develop potential solutions to evaluate the lease/purchase options, explore

space management alternatives and support service enhancements Assist in developing an effective communication plan to initiate any associated changes

Space Utilization & Occupancy Management

Reserve Studies

Performance Measurments, KPI & Benchmarking

PM, PT&I, RCM Programs

Strategic Facility Planning/FM Master Plans

Howard Hughes Medical Institute (HHMI) Chevy Chase, MD

FEA was the Commissioning

Agent on the HHMI Headquarters LEED Gold

Certification project. FEA prepared the

Commissioning Plan and Specifications.

Assist in building a comprehensive energy management strategy Establish baseline performance Identify opportunities for improvement and set goals Direct the program development and implementation

Define the building systems performance criteria Provide a validated baseline for building performance Provide a means of tracking and evaluating building performance

over time Prepare a commissioning plan with detailed specifications FEA can develop master energy management programs for individual buildings, entire campuses, or company portfolios. These programs consider current and projected energy rates, remaining service life of equipment, comfort and indoor air quality, and building and energy codes. FEA can analyze your facility from a “big picture” standpoint while preparing a plan that considers your priorities. Utilities are the single largest expense in most facilities. Together we can take the guess work out of it so that you will know your opportunities and have the ability to monitor your success.

A typical energy audit includes:

Identifying the breakdown of electricity use by function (see Figure A)

Identifying opportunities for energy savings in operations and control of the existing heating, ventilating, and cooling systems and lighting systems

A final report that includes recommending saving opportunities that will require little to no-cost to you and capital-intensive projects which can be analyzed to determine payback

Energy Management & Sustainability

Energy Audit

ASHRAE Level I & II energy audits performed in accordance with the ASHRAE Procedures for Commercial Building Energy Audits satisfy part of the USGBC’s LEED-EB O&M program requirements.

Heating 33%

Lighting 27.2%

Data Center 7.2%

Cooling 20.1%

Domestic Water

Heating

5.4

Other 7.1%

Figure A

Commisioning & Retro-commissioning

Energy Management

LEED Certifcation/Consulting

LEED Certification Clients Include: Raytheon Inter-American Development

Bank World Bank National Education Association VSP Vision Care Western Corporate Federal Credit

Union Organization of American States Jones Lang LaSalle City of Austin Hines Interest

How efficient is your building? FEA can help you get started with the EPA’s ENERGY STAR Portfolio Manager Program. Our team can benchmark your building’s energy performance, generate your ENERGY STAR score, determine your baseline energy consumption, and help you develop a path for improvement. If you are seeking the ENERGY STAR label for your building, FEA’s Professional Engineers can perform the required on-site building systems review – the final step to building labeling. FEA is proud to be an ENERY STAR Partner.

Leadership in Energy and Environmental Design (LEED®)

FEA has been a corporate member of the US Green Building Council since 2004. Our team is intimately familiar with various LEED rating systems, having worked on projects with the New Construction (NC), Commercial Interiors (CI), and Existing Buildings (EB) rating systems.

Nearly 25% of FEA employees are LEED-AP’s including New Construction (LEED-NC), Existing Building (LEED-EB), and LEED Green Associate.

Our team has seen these rating systems from all sides, working with facility managers and owners desiring certification as well as working with the contractors and engineers designing and implementing the requirements. “Our Platinum Certification is a significant achievement in sustainability, and marks a milestone in VSP’s ongoing efforts to become a model of energy and resource efficiency. FEA set the bar at the highest level and met their goal. We will benefit from this achievement for years to come.” -Steve Hibbs, Director, Corporate Services, VSP Vision Care

ENERGY STAR

Mechanical Engineering Design

Once you know what changes you need to make to improve performance, you will need help with the implementation. FEA’s engineers have design expertise in building systems that will take you from concept all the way to construction. Design expertise includes:

HVAC & Exhaust Controls Fire Protection Systems Plumbing & Process Piping

FEA offers a complete range of environmental services associated with your existing buildings from upgrading your building to achieve the cost savings associated with Green Building construction and LEED® certification to identifying environmental hazards. Our environmental services include: Phase I & Phase II environmental site

assessments Moisture & mold evaluations Indoor air quality surveys Underground storage tank evaluations

Asbestos surveys, management plans, & abatement specifications

Lead-based paint surveys & abatement specifications

Building Environment

Packaged Rooftop HVAC Unit

FEA provides full-service facilities and engineering consulting and education. Our expertise and educational offerings include FM business process improvement, technology integration, building systems, and operations & maintenance, FM organizational assessments, FM data management, and other technical skills required to achieve facility operational excellence.

FEA's senior engineers and facility management consultants are industry leaders that teach the best practices. Our strategy workshops and seminars include the latest facilities management technologies, trends, practices, and benchmarks tempered with real world experience. Each of our education and training programs have been developed following IACET and ASTD guidelines and are tailored to meet the specific needs of our clients. FEA has also developed and taught core competency courses for International Facility Management Association (IFMA), the Association of Higher Education Facilities Officers (APPA), and higher education facilities such as George Mason University (GMU). A representative sample of courses developed and taught by FEA's instructors includes:

Operations & Maintenance (O&M) Facilities Asset Management/Capital Investments Project Management FM Technologies/Automation Building Systems and Technology Organizational Effectiveness Business Process Improvement/Re-Engineering Customer Service and Satisfaction Performance Measurement and Benchmarking Strategic Planning Emergency Preparedness and Disaster Recovery Organizational and Staffing Approaches Sustainability and Energy Policy Building Codes and Regulations

FEA's education and training programs have helped facilities staff become successful FM professionals. The goal of our workshops and seminars is to encourage FM professionals to move beyond their comfort zone and achieve real technical and business performance improvement. Our programs encourage participation through interactive learning activities built around best practices and case studies. We ensure that the participant gains much needed knowledge to support their future endeavors.

Education and Training

Personnel

FEA employees are highly qualified and motivated individuals with extensive experience. Our staff members speak at major industry events and conferences hosted by organizations like: International Facility Management Association (IFMA), Association for Higher Education Facilities Officers (APPA), American Society of Civil Engineers (ASCE), American Society of Testing and Materials (ASTM). In addition to speaking at these events, members of our team currently teach courses at many universities including George Mason University (GMU) and Rice University. FEA has been actively involved in the development of training and teaching materials to support the Facility Management Professional (FMP), Certified Facility Manager (CFM) and Sustainable Facility Professional (SFP) educational programs. FEA partnered with the IFMA Foundation to write several guides in the Sustainability “How-to” Guide Series. FEA is also recognized as a Strategic Business Partner by APPA. The FEA team understands the importance of sharing knowledge. As a result, our internal task forces meet on a monthly basis to discuss the most recent trends, highlight government mandate changes, and share pertinent knowledge about recent projects or events. As a result of these task force meetings, articles and papers are written by FEA staff and often appear in publications including: Civil Engineering, American School & University, Buildings Magazine, Concrete Repair Bulletin, Building Design & Construction, Today’s Facility Manager, and The Journal of Facility Management. FEA is committed to extending the service life of your facility and to delivering the highest quality service possible to our clients. We have a detailed quality assurance program in which Principals and Associates are involved in the management and review of all projects. This translates into successful projects for our clients.

Christopher P. Hodges Principal

Thomas W. Larson Principal

Paul G. Swanson Principal

James P. Whittaker President

“I’M SO VERY APPRECIATIVE

FOR YOUR ASSISTANCE. I AM

ACUTELY AWARE OF THE

EFFORT FEA MADE TOWARD

EMBRACING OUR BUDGET

CONSTRAINTS FOR THIS

REPORT. THE REPORT

REALLY IS THE DAWN OF A

NEW PERIOD FOR US—ONE

THAT I’D HOPED TO DO FOR

THE PAST FIVE YEARS. THE

INFORMATION IT PROVIDES

US, PLUS OUR GREAT NEW

MAINTENANCE SUPERVISOR,

I THINK WILL PRESENT THE

SCHOOL WITH A MUCH

GREATER LEVEL OF

INTEGRITY AND SERVICE IN

THE FACILITIES

DEPARTMENT. THANKS

AGAIN.”

Jolie Cartier, CFM Executive Director California Western School of Law

FEA’s staff values its organizational

memberships for what we are able to

contribute to and learn from the professional

community. Relationships are an

integral aspect of FEA’s success, and many of

these are derived from involvement in different

organizations. Involvement ranges from local chapter

membership to high-level board leadership. FEA staff has served as

committee chairs, officers, and national leaders of all of these

organizations shown as well as others. While the majority of FEA’s

organizational activity is in the U.S., we are

becoming increasingly active in global

organizations. Being involved in a variety of

organizations allows FEA employees to share knowledge and stay up

to date on the latest trends in the FM and

engineering industries both internally and to

share with our existing and potential clients.

Organizational Memberships

Organizations where FEA employees learn and contribute their talents:

Presentations & Publications

FEA strongly values our influence of knowledge outside the boundaries of our projects. We take advantage of opportunities to share this knowledge by presenting at national and international conferences and expos. Following is a sampling of conferences where FEA employees have spoken, presented, or moderated a panel discussion:

IFMA World Workplace Greenbuild International Conference and Expo APPA National Facilities Management & Technology Conference International Conference for Enhanced Building Operations Caribbean Facilities Management & Maintenance Conference

FEA also shares expertise by contributing through various writing opportunities in many different publications. Some example publications include: Buildings Operating Management Magazine Colorado Real Estate Journal College Planning and Management FMJ ARCHI-TECH Magazine High Performance Buildings Magazine The Military Engineer Buildings Magazine Today’s Facility Manager SWRI Industry Magazine –The Applicator The Virginia Engineer

Publication Highlight:

IFMA Foundation Sustainability “How-

To-Guide” Series IFMA Foundation

The IFMA Foundation provides user friendly tools to promote sustainable facility management and turned to FEA for help. An example of this work includes:

Getting Started In

Sustainability

ENERGY STAR

Portfolio Manager

International Green

Building Rating

Systems

These guides written by FEA are available for

download at our website www.feapc.com

Testimonials

Our clients deserve engineers and facility management specialists which have expertise in the built environment. We must be able to recognize problems that arise as buildings age. We understand the capital and maintenance issues a facility or property manager faces. Following are a few comments from our previous clients:

“The best decision we made as we undertook the LEED certification process was to work with the FEA team. They understood our needs and developed a plan that was consistent with our goals and the resources that we were able to bring to the project.”

Richard Nuanes, Director, Conference & Facilities Management, National Education Association “Before working with FEA in 2005 the B&G Dept. scored a 45/100 on our BSC (Balanced Score Card). We recently scored an 89! I attribute this drastic improvement to FEA’s assistance and recommendations. We have continually implemented FEA’s recommendations from your report and we continue to improve our score. We want FEA to come down to review what we are currently doing and benchmark us against what you found on your first study.” Vic Reese, Mecklenburg County, North Carolina

“We have had a long mutually beneficial relationship with FEA for the past 12 years. Over that time, we have found the FEA staff to be extremely professional, thorough, detail-oriented, and responsive. It has been great! They’ve done everything we needed to have done.” Paul O’Connor, Capital Project Coordinator, Prince William County Public Schools

“I wanted to commend your staff for all their hard work and patience as they submitted on our behalf for the USGBC LEED-EB Gold certification. It means so much to our facility team, and it also provides me with sense of purpose, as a representative of IFMA, saying that I have applied lessons I have learned from IFMA into my work environment, and giving me the ability to more honestly encourage others to take that critical next step. It was wonderful to have such proven and reliable resources available like FEA, and the staff who made the process seamless. Thank you for all your help, guidance, and professionalism.” Francis J. Kuhn, CFM, CFMJ, Vice President, Facilities & Administration, WesCorp, 1st Vice Chair of IFMA Board of Directors

Mecklenburg County, NC

National Education Association

Why Choose FEA?

Optimizing Facility Performance!

At FEA we believe in protecting buildings, infrastructure, and our natural resources for current and future generations. We are in business to ensure that the millions of facilities are operated, maintained, and repaired in a productive and sustainable manner, to optimally perform, and help our clients successfully achieve their organization’s FM objectives. This is our mission.

With our focus on existing facilities, we have experienced a full array of built environment challenges and opportunities. Working on structures ranging from historic to nearly new, we know how facilities act, age and perform.

Combining our engineering talents with facility management professionals allows us to see the total

picture from bricks to people. We understand that facilities are not simply steel and mortar but a critical part of an organization.

Each of our projects are unique. We pride ourselves in taking the additional steps up front to uncover

your desired outcomes and objectives. Until we know all of your expectations we cannot be certain that the final product delivered will meet your needs. We know that unless we deliver the data that you need, within the constraints given, you will only be left with more questions. We deliver answers.

We have real world, hands-on experience with evaluations of building conditions as well as engineering

and managing the required repairs. We know how to prioritize issues and design practical long term solutions.

We follow up with every customer to evaluate satisfaction and success. Our high percent of customer

satisfaction has resulted in the vast majority of our work being a direct result of past experience or referral. While satisfaction is a nice term, we strive to exceed client expectations on every engagement.

We would appreciate the opportunity to add you to our list of valued clients.