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New Role for Consumers: from Passive to Active
Consumer
Comms target
Buyer
User
Service provider
Customer service
repMarketer
Content producer
Developer
Reviewer
Critic
EngageMarket
Improve service offer via
partnerships
Transparencyand visibility
The Personal Data Economy: What’s our ambition level?
1 4
Create New Value with Digital
Shape Existing Business
Transact
Create new value exchanges
Create new value propositions
Venture
Change markets/create
new ones
Disrupt/Redefine
1 2 3 4 5
#1 Market: Generalised claims are challenged while real usage data allows
personalised purchase suggestions.
Engage:New partnerships will enable cross referencing of personal data to allow more holistic recommendations.
#2
Transact: Use our personal data as currency. We get a choice: “Pay with:data <-> money”
data money
#3
Connecting(Platform)
#5 Disrupt: Redefining “what business are we in?”
(Data driven)Advising
Producing(Product/Service)