In Action - München48876232-2d1a-41fa-a908... · 9 In action… to provide sustainable local services Our city’s municipal public service provi-ders work in Munich for Munich

f o r M u n i c h .

The City’s Municipal Service Providers

In Action

G e t t h e c o m p l e t e E n g l i s h v e r s i o n ( P D F )

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The City’s Municipal Service Providers

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In Action

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Table of contents

Foreword The Mayor of Munich, Dieter Reiter ................................................................ 6Introduction In Action for Munich .................................................................................... 8

Services

Energy .............................................................................................................................. 14Transport .......................................................................................................................... 16Water ................................................................................................................................ 18Nature .............................................................................................................................. 20Wastewater ...................................................................................................................... 22Waste Management ........................................................................................................ 24Communication ................................................................................................................ 26Municipal Savings Bank Munich ...................................................................................... 28Health................................................................................................................................ 30Municipal Infrastructure.................................................................................................... 32Hellabrunn – Munich’s Zoo .............................................................................................. 34Building and Housing ........................................................................................................ 36Senior Citizen.................................................................................................................... 38Munich’s Market Halls ...................................................................................................... 40Cemeteries and Burial ...................................................................................................... 42Education ........................................................................................................................ 44Childcare .......................................................................................................................... 46Schools ............................................................................................................................ 48Sports................................................................................................................................ 50

The Municipal Service Providers

Munich City Utilities (SWM) ............................................................................................ 54Munich Transportation Corporation mbH (MVG) .............................................................. 55Department of Public Building Construction .................................................................... 56Munich Wastewater Authority.......................................................................................... 58Department of Municipal Affairs – Munich Waste Management Corporation (AWM) .... 59Central Telephone Service 115 ........................................................................................ 60Portal München Betriebs-GmbH & Co. KG ...................................................................... 61Department of Labour and Economic Development – Europe Direct Information Centre .................................................................................... 62Department of Municipal Affairs – Munich Agricultural Operations Department ............ 63Department of Municipal Affairs – Munich Market Halls ................................................ 64Department of Municipal Affairs – Municipal Forest Administration ................................65Department of Public Order ............................................................................................ 66Department of Urban Planning and Building Regulation .................................................. 68GEWOFAG Holding GmbH .............................................................................................. 70HEIMAG München GmbH................................................................................................ 71GWG Städtische Wohnungsgesellschaft München mbH ................................................ 72MGS Munich Society for Urban Renewal mbH................................................................ 73MÜNCHENSTIFT mbH .................................................................................................... 74Municipal Savings Bank Munich (Stadtsparkasse München) .......................................... 75Munich Municipal Hospital Group GmbH ........................................................................ 76Department of Health and Environment (RGU)................................................................ 78

Building and Construction Agency Munich................................79Municipal Funeral Service ........................................................ 80Munich’s Municipal Cemeteries .............................................. 81Munich City Library .................................................................. 82Adult Education Institute (MVHS) ............................................ 83Department of Social Services ................................................ 84Department of Education and Sport ........................................ 85Hellabrunn Zoo.......................................................................... 86

Photo credits / Imprint .............................................................. 87

“In Action for Munich”– the city’s municipal service providers

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Dear fellow citizens of Munich,

“In Action for Munich” – stands for thecity’s many service providers, municipalbusinesses and facilities. They all contribu-te significantly to the effective functioningof everyday city life and its economy. Theservices they provide include, for example,the delivery of electricity, gas and water,the disposal of waste and wastewater,public transport, access to retirementhomes and affordable housing, as well asmedical care and extensive educationalopportunities.

The provision of municipal services hasstood the test of time for many decades.However, there continues to be a stronglobby at European level wanting to open upthese services to European competitionand privatisation. Not only industry repre-sentatives and parliamentarians, but alsofoundations that purportedly serve thepublic good have called on municipal lea-

ders to streamline the city andsell off its public facilities.Apparently, the private sectorcan do it better. We were ad-vised to sell off public housingand use the proceeds to redu-ce debt. The savings banks(Sparkassen) were ridiculed fortheir conservative corporatepolicy and for having missedout on remarkable opportuni-ties in international financialspeculation. This all took placenot too long ago.

Today the privatisation of municipal servi-ces as well as the unshackling of the finan-cial markets can be considered a failure.Privatisation efforts were - alarmingly often- a complete flash in the pan. Privatisationwas at any rate no panacea, but a highlydouble-edged sword. The negotiations bet-ween the EU and U.S.A. on the Transatlan-tic Trade and Investment Partnership (TTIP)must be viewed through this same criticallens, because the raison d’être of establis-hed municipal facilities is once again beingquestioned.

In contrast to these trends a rethinking istaking place, at least in Germany – a freshwind of optimism and economic change issweeping through municipalities! The Cityof Kiel, for example, has re-acquired thepublic transportation services it privatisedas early as 2001. The Free and HanseaticCity of Hamburg, which made headlines in2000 when it sold the electric utility HEW,established a new public utility in 2009,“Hamburg Energie”, and Berlin is planningto hold a referendum on re-municipalisingits drinking water supply.

The State Capital Munich has always beenfully committed to municipal public servi-ces – and with good reason: thanks to ourmunicipal businesses and facilities we canactively plan the future together. Thisapplies for example to one of the greatestchallenges we face, climate protection. Anumber of Munich’s municipal facilities andbusinesses serve as role models to this end.

Mention must also be made of socialaspects. Our housing associations provideaffordable housing. Furthermore they pro-mote the modernisation of heatingsystems and the energy efficient refurbish-ment of buildings. Accordingly, the city’sGEWOFAG Holding, for example, plans toinvest 300 million euros over the next tenyears. The Munich Wastewater Authority(Münchner Stadtentwässerung) uses gasderived from sewage sludge to generateelectricity and heat, and the Department ofPublic Building Construction (Baureferat) issuccessfully reducing CO² emissions frommunicipal buildings. The Department ofHealth and Environment (Referat fürGesundheit und Umwelt (RGU)) has deve-loped an extensive funding programme tothis end.

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The Munich City Utilities (Stadtwerke Mün-chen (SWM)) are another cornerstone forfuture success: on the one hand, for theircontinued involvement in CO² emissionsavoidance through the cogeneration ofpower and heat, on the other, the SWMrakes in an annual profit in the three-digitmillion range, pays 90 million euros in con-cession fees and 60 million euros in tradetaxes. The SWM alone contributes a quar-ter billion euros annually to the city’s bud-get.

Moreover the SWM plans to invest billionsover the next few years in the expansion ofrenewable energy, public transport and thefibre optic network. The objective of theSWM’s expansion programme “RenewableEnergy” is to generate enough green elec-tricity by 2025 to meet all of Munich’s ener-gy needs – around 7.5 billion kilowatt hoursannually.

All of these examples demonstrate that thecity’s service providers and municipalbusinesses are the best future investment.For them, contrary to the private sector,the public good is a top priority, not thepursuit of quick profits. Their efforts benefitMunich’s citizens. Hence, any profits ear-ned by municipal businesses are subse-quently used to realise economic, environ-mental and social goals. The State CapitalMunich will therefore continue to staunchlysupport the provision of municipal publicservices.

8A number of municipal facilities, factoriesand businesses ensure that the wheels ofa city keep turning: in addition to traditionalpublic services, such as the provision ofelectricity and water, wastewater treatmentand waste management, and street clea-ning, comes public transport, housing, hos-pitals, the municipal savings bank (Stadt-sparkasse), retirement homes, social hou-sing and many other services.

A policy of “market liberalisation” is beingadvocated, particularly at European level,postulating that such public services wouldallegedly be cheaper and better if theywere delivered by the private sector.However, “private” does not automaticallymean cheaper and it certainly does notmean better services. This was clearlyrevealed in the recent economic and finan-cial crisis. The profit seeking of many priva-te companies entailed incalculable risks.The city’s service providers are not mana-ged by a corporate headquarters locatedsomewhere far away, and which first andforemost represents the interests of itsshareholders. Their work prioritises thepublic good and needs of the local citizens.

This is not only attributable to their commit-ment, but also to the city council’s supervi-sory role as the democratically electedrepresentative of its citizens.

This means for citizens that municipalbusinesses are committed to providing abroad range of services, guaranteeing highquality, compliance with environmentalstandards and a consideration of socialaspects. They strive for economic feasibili-ty and efficiency so they can continue tooffer their customers stable prices andfees, thus benefitting around 1,4 millionMunich residents.

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In Action

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In action…

to provide sustainable local services

Our city’s municipal public service provi-ders work in Munich for Munich. Theyfocus exclusively on the citizens’ needs. By providing long-term and sustainable services, municipal businesses ensure thatfuture generations will continue to enjoy ahigh standard of living.

The Munich City Utilities (Stadtwerke Mün-chen (SWM)), for example, is investing mil-lions in the maintenance and modernisationof the water supply network to ensure thatMunich can continue to extract pure naturaldrinking water fresh from the springs in thefoothills of the Bavarian Alps in future.

Investments of the Munich WastewaterAuthority (Münchner Stadtentwässerung)in the sewerage system and in wastewatertreatment plants ensure that wastewatertreatment remains optimal. The objective issustainable water protection. State-of-the-art facilities guarantee that the treatment ofwastewater greatly exceeds the legal requi-rements. The use of sewage gas to gene-rate electricity makes an energy self-suffi-cient operation of the wastewater treat-ment plants possible.

The State Capital’s exemplary waste dispo-sal and recycling company, the MunichWaste Management Corporation (Abfall-wirtschaftsbetrieb München (AWM)), alsobases its work on a long-term vision which,after much public persuasion, was develo-ped and implemented using state-of-the-artwaste treatment technologies.

Noise protection in a city is of particularimportance for a long-term healthy environ-ment and a high standard of living. Highlyeffective noise and vibration insulation isused for example when building newunderground (U-Bahn) lines in residentialareas.

In action…

to maintain high environmental

standards

The protection of the environment andnature in a city ensures a high standard ofliving. The municipal service providers setnew environmental standards that oftenconsiderably exceed those required by law. It is not by mere coincidence that Munich’sdrinking water is one of the best in thewhole of Europe. The Munich City Utilities’comprehensive protection programme gua-rantees the outstanding quality of our mostimportant consumable. The initiative “Eco-Farmers” (Öko-Bauern), which specificallypromotes organic farming in the watercatchment area of the Mangfall Valley, isunique in Germany.


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As a forest owner, the city has for decadessponsored natural healthy mixed forestsinstead of spruce monocultures, therebypreserving both precious natural heritageand attractive recreational areas in twelveconservation areas, from the floodplainforest in the north of Munich to the slopeforests in Mangfall and Leitzach. The majo-rity of forests are certified in accordancewith the FSC (Forest Stewardship Council)criteria.

The Munich Agricultural Operations Depart-ment (Stadtgüter München) currentlymanages approximately 230 hectares ofecological compensation areas. It alsomanages around 822 hectares of urbanreserves according to the standards oforganic farming.

The stretch of the Isar’s river bed in thecity was renaturalised between 2000 and2011. The State Capital Munich and theFree State of Bavaria invested in aworld renowned water developmentand renaturation project.

In action for…

climate protection

Climate protection is high on Munich’sagenda and is an integral part of all urbanplanning strategies. On its own initiative,the city has pledged to reduce CO² emissi-ons by 2030 by at least 50 percent as com-pared to 1990.

The State Capital’s comprehensive climateprotection activities are based on the “Eco-logy Policy” included in the urban develop-ment concept and the “Integrated ActionProgramme: Climate Protection in

Munich”. The city council has taken a deci-sion to improve the climate protection stra-tegies of all municipal authorities.

The municipality and its individual busines-ses serve as special role models to thisend. Not only do they themselves have toreduce greenhouse gas emissions, theyhave to also motivate all segments ofsociety, including citizens, institutions,organisations and business enterprises,with campaigns to follow suit. Program-mes, such as the partnership “Munich forClimate Protection” (München für Klima-schutz), “Pro Climate – Contra CO² “ (ProKlima – Kontra CO²) for municipal buildings,“Fifty-Fifty” for child care centres andschools, as well as the funding programme“Energy Conservation” (Energieeinsparung)(FES) with an annual budget of 14 millioneuros, are only some of the many measu-res taken so far.

The Department of Public Building Con-struction (Baureferat), the Department ofMunicipal Affairs (Kommunalreferat) andthe municipal housing associations (Wohnungsbaugesellschaften) have already reduced the consumption of a consider-able amount of fossil fuels through energyefficient building refurbishments. Extensivepublic relations campaigns work to raiseawareness among Munich’s citizens abouthow to protect the climate and save ener-gy. The Building and Construction AgencyMunich (Bauzentrum München) providesinformation on green building and energyefficiency. The Department of Health and Environment (Referat für Gesundheitund Umwelt (RGU)) devises long-term strategies.

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The city of Munich has also made consider-able efforts to improve the city’s climate: itplans to create an integrated network ofgreen and open spaces by 2017. This willfurther enhance the English Garden (Engli-scher Garten), one of the largest publicparks worldwide, and connect the surroun-ding green spaces. These ecological areasrepresent Munich’s “green lung” and bindpollutants and CO². At the same time, theyhelp curb temperature extremes and func-tion as corridors for fresh air supply to thedensely populated city centre.

In action for…

environmentally-friendly energy supply

The Munich City Utilities (SWM) have beendelivering electricity and district heatingthat is resource- and environment-friendlyfor decades. In the last five years alone,the SWM has invested half a billion eurosin the expansion of the climate-friendlycogeneration of power and thermal energy.And SWM has been very successful:Today, around 75 percent of Munich’s elec-tricity supply is generated in state-of-the-artcogeneration plants, meaning around 1.1million tons of CO² emissions are avoidedannually.

The SWM’s expansion programme “Rene-wable Energy” is equally ground-breaking.By 2025, the SWM aims to generateenough green electricity in its facilities tomeet all of Munich’s energy needs, amoun-ting to around 7.5 billion kilowatt hours peryear. Munich will be the first city worldwi-de with a population of over 1 million toachieve this goal. The SWM is allocating abudget of 9 billion euros to the expansionproject.

SWM customers can actively support thisexpansion project via a voluntary surchargewhen choosing to subscribe to “M-GreenElectricity” (M-Ökostrom aktiv). The Munich Waste Management Corporati-on (AWM) produces both process heat andelectricity from bio waste in its modern dryfermentation plants for the SWM’s distribu-tion network.

The solar and biogas facilities of theMunich Office of Real Estate Services con-tribute to the SWM’s generation of greenelectricity as well. Moreover, there are anumber of solar panel installations on muni-cipal and residential buildings. The operati-on of the AWM’s wastewater treatmentplants will be fully energy self-sufficient infuture by using sewage sludge to generateelectricity.

In action…

to provide reliable services for everyone

The municipal services are committed toproviding reliable public utilities for all ofMunich’s citizens.

The Munich Municipal Hospital Group(Städtisches Klinikum München GmbH)provides reliable medical care at its facili-ties in Bogenhausen, Harlaching, Neuper-lach, Schwabing and the ThalkirchnerStraße for all citizens of Munich, regardlessof illness, age or health insurance status.

The SWM ensures a continuous provisionof services. This is attributable to the highquality electricity grids as well as to thefact that the SWM updates them on aregular basis. The SWM spends over 100million euros annually on grid maintenancemeaning that Munich’s citizens can rely onsecure and reliable grids at all times. They can also rely on SWM’s good price-performance-ratio. Despite the investmentsin its grids or its expansion programme“Renewable Energy”, the SWM continuesto remain among the lowest-cost electricityand gas suppliers in Germany’s ten biggestcities.

The AWM provides the long-term securedisposal of waste and recyclables at stableprices, thereby also curbing price fluctuati-ons in the market for reusable materials.


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In action for…

price stability

Munich’s municipal service providers offerexcellent services at stable prices. Thepublic good guides their pricing policy. The AWM’s fees for waste collection, forexample, have remained virtually unchan-ged for many years. In fact, there haverecently been several consecutive feereductions. As an owner-operated munici-pal enterprise, the AWM does not allocateany potential surpluses to anonymous sha-reholders or international investment funds,but to its customers. The waste collectionand disposal fees are significantly lower inMunich than in the city’s suburbs, wherethese services are provided by private firms.

The Munich Wastewater Authority is alsoan owner-operated enterprise and has beenable to offer its customers stable prices forover 14 years due to its commitment toefficient methods of operation.

Pricing policy becomes more difficult whenthe price trends in international marketsaffect that of municipal businesses’: a casein point when it comes to energy costs. Toreduce its dependence on large oil andnatural gas companies, the SWM is endea-vouring to secure access to natural gassources.

Any proceeds the municipal service provi-ders earn in the energy sector are used tobenefit the citizens. The SWM uses theprofits it has made from the provision ofenergy and water to maintain a modernand efficient infrastructure: for example, byinvesting in transport networks, escalatorsand lifts which are operated by its trafficaffiliate MVG, as well as for the operationof public swimming pools (M-Bäder).

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In action for…

more opportunities for everyone

The services offered by the municipal servi-ce providers promote equal opportunities.The city and its municipal businesses areaware of their citizens’ needs and taketheir social responsibilities seriously. Housing is one of the basic human needs.The city’s Social Housing AssociationsGEWOFAG, GWG München and HEIMAGMünchen are committed to building andmaintaining affordable, high-quality housingin Munich.

Equal access to education for all is a parti-cularly important cornerstone of equalopportunities. Education is the prerequisitefor participation in society and culture, andsignificantly contributes to the maintenanceof social stability.

Munich is a city of immigration. Over 30percent of the population have an immigra-tion background. There are an increasingnumber of single parents. The city ofMunich’s response to these dynamic chan-ges is a strong education system. This ent-ails needs-based child care facilities as wellas schools with a unique pedagogical profi-le and full day childcare. The mission of allmunicipal schools is to provide knowledge,and training in key areas, such as personalresponsibility, conflict management andtolerance.

The city provides for equal access to child-care through a sliding fee scale. A feeexemption may even be granted up to acertain income level.

The Munich Grant Scheme (Münchner För-derformel) ensures education equity: muni-cipal subsidies for child care facilities aredistributed in such a way that those whorequire more funding actually get it.The courses at the Munich Adult EducationInstitute (Münchner Volkshochschule) offeryoungsters and young adults a secondchance to acquire a school qualification orleaving certificate. On top of this, it is thebiggest institution in the city involved in thelinguistic, social and economic integrationof immigrants.

The municipal service providers in Munichprovide first-class training for school-lea-vers. The SWM, for example, providesvocational training in 13 different careerareas – which goes far beyond serving onlyits own needs. ■

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In Action

Your municipal service providers:– Stadtwerke München (Munich City Utilities) (SWM)

(for further details, see p. 54)– Bauzentrum München, Referat für Gesundheit und

Umwelt (RGU) (The Munich Building and ConstructionAgency, Department of Health and Environment) (forfurther details, see p.78)


A n i n t e l l i g e n t c o m b i n a t i o n o f e n e r g y f o r M u n i c h – r e l i a b l e , e n v i r o n m e n t a l l y f r i e n d l y a n d a f f o r d a b l e

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Energy.

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Climate and environmental protection inthe generation of energy are of the utmostpriority for the Munich City Utilities (SWM).Its strategy is based on an intelligent ener-gy mix of renewable energy on the onehand and the energy efficient cogenerationof power and heat on the other. The resultis a resource friendly energy generationand a considerable reduction in CO² emis-sions.

Through its expansion programme “Renew-able Energy”, the SWM aims to generateenough green electricity in its facilities by2025 to meet all of Munich’s energy needs,amounting to around 7.5 billion kilowatthours annually. Munich will be the first bigcity worldwide with a population of over 1 million to achieve this goal. The SWM isallocating a budget of 9 billion euros to theexpansion project. The SWM only getsinvolved in self-sustainable economicallyviable projects. Projects in Munich and thesurrounding region clearly take priority. Oneexample is the combined geothermal heatand power plant in Sauerlach, which com-menced commercial operation at the endof January 2014. It is one of the most effi-cient and modern plants in Germany. TheSWM do not only use the thermal waterfor heating purposes, but also to generateenvironmentally-friendly electricity forapproximately 16,000 households inMunich. Consequently, 35,000 tons of CO²emissions are reduced on a yearly basis.

Green electricity for Munich

The SWM cannot, however, generateenough green electricity to meet the ener-gy needs of Munich and its surroundingregion completely: the local potential islimited. The SWM is therefore also activein Germany and in Europe. The effect onthe environment is nonetheless remarka-ble. The electricity grid can be compared toa lake. The more clean electricity is fed intothe “electricity lake”, the less electricity itneeds from traditional energy sources. Aswell as water, geothermal energy, sun andbiomass, wind energy also plays a centralrole in the SWM’s strategy. It is the mostcost efficient of the renewables. One ofthe largest offshore-wind farms in theNorth Sea, Global Tech I, is currently beingbuilt. Upon completion, the wind farm’s 80turbines will be capable of generating 1.4billion kilowatt hours of green electricityannually. The SWM’s share corresponds tothe annual consumption of around 160,000Munich households. This facility will reduceCO² emissions of around 1.2 million tonsper year. In collaboration with partners, theSWM is building the offshore wind farm

Gwynt y Môr off the coast of North Wales.The farm’s 160 wind turbines are expectedto generate around 1.95 billion kilowatthours of electricity annually. That corre-sponds to the annual consumption ofapproximately 240,000 Munich households.This facility will reduce CO² emissions ofaround 1.7 million tons per year. In collabo-ration with another partner, the SWM isbuilding the wind farm Dan Tysk, whichconsists of 80 wind turbines. The SWM’sshare corresponds to the annual consump-tion of roughly 250,000 Munich house-holds. This facility will achieve an annualreduction in CO² emissions of 1.1 milliontons.

Once all of these projects have been eitherinitiated or completed, the SWM’s facilitieswill possess a total generation capacity ofaround 2.9 billion kilowatt hours of greenelectricity. This already corresponds tonearly 39 percent of Munich’s electric ener-gy consumption and is significantly morethan the ca. 800,000 Munich households,underground trains and trams require.

The most environmentally friendly form ofenergy, however, is energy not used in thefirst place. The SWM provides advice tothe citizens of Munich on how to saveenergy, for example, through its program-me for low-income households, with per-sonal consultations at SWM headquartersand the Building and Construction Agency(Bauzentrum München) or online atwww.swm.de/energiesparen.

The Munich Building and Construction

Agency

The Munich Building and ConstructionAgency of the Department of Health andEnvironment informs and advises the citi-zens of Munich on all matters relating tohousing, building and renovation. On-siteexperts also provide advice on all forms ofbuilding insulation and about the uses ofsolar energy and heat pumps as well aswood or pellet heating. Sensible invest-ments in so-called building envelopes andheating systems can reduce energy con-sumption considerably. ■


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T h e U n d e r g r o u n d , b u s e s a n d t r a m s –e c o - f r i e n d l y m o b i l i t y i n M u n i c h

Transport.

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Traffic significantly contributes to air polluti-on through carbon dioxide which harms theenvironment. The SWM’s subsidiary theMunich Transportation Corporation (Münch-ner Verkehrsgesellschaft MbH (MVG))offers a real alternative in Munich:

Using the underground (U-Bahn), the busor a tram is an eco-friendly way to traveland minimises the use of resources andspace. The citizens of Munich only need afew minutes to reach the nearest stopthanks to the dense transport network of95 kilometres of underground, 79 kilomet-res of tram tracks and a bus network of afurther 462 kilometres.

Approximately 544 million passengers usethe MVG annually, leaving their car at homeor no longer even owning a car. Theyactively contribute to cleaner air and to thereduction of fine particulate matter inMunich. Together with its customers, theMVG is one of the most significant climateprotectors among all of Munich’s traffic par-ticipants: its vehicles are particularly envi-ronmentally friendly – for example they areequipped with low-emission engines orwith energetic recovery systems. Both thevehicles and the infrastructure are conti-nually being improved to reduce energyconsumption even further.

The MVG is also testing new technologiessuch as hybrid- or electric engines.

The State Capital Munich has a moderninfrastructure for traffic control and trafficmanagement, such as the traffic controlcentre, accelerated buses and trams andsynchronised traffic lights. Passenger mobi-lity is thus improved and the environmentbenefits as a result. ■


(for further details, see p. 54)– Münchner Verkehrsgesellschaft mbH

(Munich Transport Corporation) (MVG)

(for further details, see p. 55)– Kreisverwaltungsreferat (Department of Public

Order) (for further details, see p. 66-67)


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M - w a t e r : h e a l t h y a n d e n v i r o n m e n t a l l y f r i e n d l y

Water.

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Munich’s drinking water is among the bestin Europe and the SWM guarantees itsexcellent quality. The M-water is extractedfrom the foothills of the Bavarian Alps(Mangfall and Loisach Valley). The SWM iscommitted to protecting Munich’s drinkingwater: it has been buying land in the drin-king-water catchment area for decades,which it farms in such a way as to protectthe water’s quality. The SWM launched theinitiative “Eco Farmers” to promote organicfarming in the Mangfall Valley. Over 150farmers have converted from traditional toorganic farming to conserve the soil andwater, and animals are kept in a species-appropriate environment. Together, theywork around 3,500 hectares: the largestinter-connected organic farmland in Ger-many.

To ensure that future generations alsobenefit from Munich’s excellent water qua-lity, the SWM have invested around 180million euros in recent years to construct anew water supply pipeline from the Mang-fall Valley, which will partially replace thegravity-flow pipelines constructed in 1883.The decision to replace the original over100-year old pipelines with modern, under-ground high pressure pipes was made inthe early nineties. A project of a lifetime forMunich’s drinking water supply –it was suc-cessfully concluded in 2008 by the SWM.

The SWM’s laboratories continuously moni-tor the quality of M-water. Over 1,000 sam-ples are chemically and microbiologicallyexamined there every month. The entiresupply chain is tested: at the extractingplant, in the supply pipes and reservoirs aswell as in the distribution network itself.Moreover, SWM staff are on standby 24hours a day, 365 days a year to ensure thesupply of water.

SWM’s water collection methods havebeen awarded EMAS certification. EMAS(Eco Management and Audit Scheme) is anextremely rigorous environmental perfor-mance test which the SWM conducts on avoluntary basis. The 1,800 hectare forestfor source water protection, which is mana-ged by the Department of MunicipalAffairs, Municipal Forest Administration(Städtische Forstverwaltung) on behalf ofthe SWM, is even certified in accordancewith the Forest Stewardship Council (FSC)criteria. The FSC seal certifies that forestmanagement complies with high environ-mental and social standards ■


(for further details, see p. 54)– Kommunalreferat, Städtische Forstverwaltung

(Department of Municipal Affairs, Municipal Forest

Administration) (for further details, see p. 65)– Münchner Stadtentwässerung (Munich Wastewater

Authority) (for further details, see p. 58)

Your municipal service providers:– Kommunalreferat, Städtische Forstverwaltung (Department

of Municipal Affairs, Municipal Forest Administration)

(for further details, see p. 65)– Baureferat (Department of Public Building Construction)

(for further details, see pp. 56–57)– Referat für Gesundheit und Umwelt (RGU) (Department of

Health and Environment) (for further details, see p. 78)


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C i t y p a r k s , f o r e s t s a n d g r e e n s p a c e s ,l a k e s a n d r i v e r s c a p e s – l o c a l r e c r e a t i o n a r e a s f o r p e o p l e a n d a n i m a l s

Nature.

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Munich’s green spaces and local recreationareas contribute significantly to the city’shigh standard of living and make it anattractive place to live. The State Capital’sobjective is to provide local recreationareas which are both easily accessible andwithin close proximity to the homes, neigh-bourhoods and city districts of all citizens.The Department of Public Building Con-struction (Baureferat) manages over 1,200public green spaces with a total area ofaround 2,300 hectares.

The Municipal Forest Administration at theDepartment of Municipal Affairs managesaround 5,000 hectares of forests, whichnot only absorb carbon dioxide, protectdrinking water and supply natural resour-ces, but serve as local recreation areas aswell.

Public green spaces also provide a valuablebiotope for animals and plants. The city’sobjective is to maintain and further expandthese attractive local recreation areas aswell as playing fields and open spaces. Forthe most part, they can be reached withouta car, thanks to the many footpaths andbike routes: a plus for the purse and thecity’s climate.

The renaturation of the Isar stretching rightfrom the very south of the city to the Deut-sches Museum was achieved by the sum-mer of 2011, having taken 11 years tocomplete: an exemplary water develop-ment and renaturation project for the StateCapital Munich and the Water Manage-ment Authority (Wasserwirtschaftsamt).Flood control, the aquatic ecosystem andthe river’s recreational value were impro-ved by naturally recreating the Isar’s riverbed.

Along a stretch of nearly eight kilometres,the Isar, in its near-natural state, also provi-des important protection from flooding. Thebiotope and the sheer diversity of the ani-mals and plant species to be found in thenatural habitat typical to the Isar haveimproved noticeably since the renaturation.Fish can now swim up and downstreamagain and the diversity of microbes as animportant food source has increased. Theconditions for other animal species living inthe riverbanks such as different types ofrove beetles and ground beetles, haveimproved as well. Pioneer plants, whoseseeds have been washed up from the Alpsby the Isar, are sprouting once again on thenew gravel shores. ■


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W a s t e w a t e r m a n a g e m e n t i n t h e h a n d s o f t h e c i t y :o p t i m u m s e r v i c e a t l o w r a t e s

Wastewater.

23

The Munich Wastewater Authority is awastewater management enterprise andserves to protect both the environment andcitizens’ health. Its duties include wastewa-ter disposal and treatment, and sewagesludge disposal for the State CapitalMunich as well as for affiliated wastemanagement associations and adjoiningcommunities.

Munich’s wastewater network totals aro-und 2,400 kilometres. The wastewater of99.8 percent of Munich’s population runsthrough the network to the two wastewa-ter treatment plants, Gut Großlappen andGut Marienhof. A total of 170 million cubicmetres of wastewater is biologically trea-ted and discharged annually, either into theIsar’s middle canal (Gut Großlappen) or intothe Isar (Gut Marienhof). The amount ofwastewater treated annually at the waste-water treatment plant Gut Großlappen alo-ne could completely fill up Lake Schlierseewithin just six months. The biologicallytreated wastewater is disinfected duringthe summer months to ensure that itmeets hygiene standards before being fedinto the Isar.

In the case of heavy rainfall, 13 stormtanks with a total storage capacity of703,000 cubic metres temporarily store thewastewater which is then re-directed tothe wastewater treatment plants. The endproduct of the daily wastewater treatmentprocess is 3,000 cubic metres of sewagesludge, which has a solid content of 160tons and is directed into airtight sludgedigesters and stabilised within roughly 22days.

In the sludge digesters, bacteria produce66,000 standard cubic metres of methanedaily, which is converted in gas enginesinto 132,000 kilowatt hours of electricityper day. Around 20,000 three-person households could use this electricity to fully cover their consumption requirements.The electricity generated is not, however,fed into the public grid, but is used on-siteto operate the wastewater treatmentplants. Heat generated in the cogenerationplant is also used to operate the treatmentplants. Sixty percent of the wastewater treatment plants’ electricity needs and 100percent of their heating needs are therebymet.

Once the gas engine facility has been further modernised, the generation of electricity for the plant’s own purposes will increase. The energy consumption inturn will be reduced by improving the biological treatment process of waste-water. In the long term, the electricityneeds of the wastewater treatment plantswill be fully met through the energetic useof sewage sludge. The Munich Wastewa-ter Authority will be able to operate itsplants self-sufficiently.

The wastewater management services pro-vided by the Munich Wastewater Authorityare of the highest technical standards andof first class ecological quality – all at charges that have remained stable for18 years ■

Your municipal service provider:– Münchner Stadtentwässerung (Munich Wastewater

Authority) (for further details, see p. 58)

Your municipal service providers:– Kommunalreferat (Department of Municipal

Affairs), Abfallwirtschaftsbetrieb München

(Munich Waste Management Corporation)

(AWM) (for further details, see p. 59)


24

M u n i c h ’ s e c o l o g i c a l w a s t e m a n a g e m e n t –r e l i a b l e , c o m m i t t e d , d e p e n d a b l e

Waste management.

25

The Munich Waste Management Corporati-on (AWM) provides highly ecological wastedisposal services for Munich households,businesses, public facilities and events.The AWM empties around 58,000 bins ofresidual waste, paper and organic wasteevery day. Reusable material such as orga-nic waste and paper is recycled. The AWMconverts organic waste into bio-gas in itsdry fermentation plant, which is then usedto generate electricity. High quality organicsoil is derived from the compost producedthere and distributed e.g. by recycling cent-res – the process thus comes full circle.The residual waste in the combined heatand power station München Nord genera-tes electricity as well as district heating.This reduces fossil fuel consumption. It is astate-of-the-art facility in terms of environ-mental compatibility and economic viability.

The AWM also operates twelve modernrecycling centres located across Munich.They are one of the Munich Waste Mana-gement Corporation’s key services alongsi-de the so-called Drei-Tonnen-System (3-binsystem). Reusable materials, bulky and pro-blematic waste are delivered here, collec-ted separately and professionally disposed.The AWM passes on defect items, particu-larly electrical appliances, to social servicefacilities to repair and then resell for theirown benefit. Additional services offered bythe AWM include collection lorries for reus-able materials (Wertstoffmobile), as well ascontainers for small electrical appliancesand used clothing.

The AWM stopped untreated ordinarywaste from landfilling as early as 1994,twelve years before the legal ban wasimposed in Germany. The landfill Nord-West was completely shut down in 2006,and the AWM has been conducting com-prehensive rehabilitation measures eversince.

The AWM’s vehicles are exemplary froman ecological point of view, due to contin-uous investments being made to meethigh technological and environmental stan-dards. The AWM collaborates directly withthe manufacturers to promote the develop-ment of environmentally friendly vehicletechnology. For example, a hybrid-lorry is inuse, which consumes 15 percent less fuel,as well as a “light” dustbin lorry, which is17 percent lighter than a conventional one.The AWM also runs electric vehicles.

The AWM contributes to the reduction ofCO² emissions via the energetic recyclingof waste, the operation of a state-of-the-artdry fermentation plant and a modern fleetof vehicles. In 2012, the AWM avoidedover 82,000 tons in CO² emissions.

The AWM is a reliable and socially respon-sible employer with over 1,400 employees.It furthermore supports the Munich eco-nomy by collaborating with regional recyc-ling facilities.

The fees for waste collection in Munich areproof that economic viability, good servicesand high environmental standards are notcontradictory – meaning that the waste dis-posal fees have been reduced severaltimes over the past few years. ■

Your municipal service providers:– Portal München Betriebs-GmbH & Co. KG

(for further details, see p. 61)– Zentraler Telefonservice (Central Telephone Service)

(for further details, see p. 60)– Informationszentrum (Europe Direct Information

Centre)

(for further details, see p. 62)– Bürger-Services online (Citizen Services online)

(for further details, visit www.muenchen.de/eogovernment)


26

I n f o r m a t i o n a n d C o m m u n i c a t i o n – C o r e c o m p o n e n t s o f p u b l i c s e r v i c e s

Communication.

27

Information and communication are essen-tial prerequisites for cities to function effec-tively and are therefore part of the munici-pal public services provided by the StateCapital Munich. The city has introduced anumber of measures over the last fewyears to significantly improve the channelsof communication between its citizens andthe municipality—both for service providersas well as for traditional administrativedepartments. All municipal institutions haveexpanded their online services and haveimproved the provision of individualisedinformation and support services. Informati-on and contact centres are of particularrelevance in this context and provide timelyand reliable assistance to the citizens ofMunich.

Central Telephone Service and 115

Service Centre

The Central Telephone Service (ZentralerTelefonservice), which is also the LHM’sService Centre, can be reached at 233-00,and has been available to citizens for manyyears. Citizens can also dial the centralpublic service number 115, which was setup in July 2012. Callers are provided withindividual information and assistance on allrelevant matters relating to public admini-stration and service provision. Whether thequery concerns residence registration, achange of address, new identification docu-ments, bulky waste collections or changesto vehicle registration – the contact serviceprovides information irrespective of theinternal administrative division of responsi-bilities. Queries which cannot be answeredimmediately are processed by the servicecentre’s back office or are forwarded to therelevant department.

www.muenchen.de

The use of online communication is becom-ing increasingly significant. muenchen.de isthe central online hub and the official portalof the State Capital of Munich. The linkmuenchen.de serves as the starting pointfor finding information and services relatingto city life. The portal muenchen.de acts asthe direct interface between citizens andthe City Hall (Rathaus), that is, to the citycouncil (Stadtverwaltung). All of Munich’sservices, public authorities and institutionscan be found here. The Munich YellowPages (Stadt-Branchenbuch), the mostwidely used business directory, includes awide range of services and facilitates thesearch for the right business. Munich’s up-to-date events calendar is available underEvents (Veranstaltungen) and lists leisureactivities and cultural highlights. The cine-ma listings include film reviews, trailersand picture galleries. The vibrant categories

on shopping and dining trends are anothercentral feature of the portal. In addition,information on places of interest and hotelaccommodation in Munich is available totourists in several languages. muenchen.deis also available for mobiles as an iOS(Apple) and Android app.

Citizen Services online

A number of online services (e-Services)are already available on the Citizen ServicesPortal under münchen.de/online-services.New electronic communication and accesschannels to public authorities are beingdeveloped within the scope of the ongoingproject E- and Open-Government. Withinthis context, an additional feature is “OpenGovernment”: a new platform making thegovernment’s open data more accessibleto the public (OpenData). The objective isto achieve a higher level of transparency incouncil administration, strengthen citizenparticipation in local governance and provi-de the right context for dealings with thecity. This feature is supported by the city’sW-LAN concept (M-WLAN) and enables themobile use of e-Services. Due to theexpansion of the existing M-WLAN net-work, access to online services will be avai-lable free of charge in the near future fromaround 25 public areas.

Europe Direct Information Centre

The EDI- Europe Direct Information CentreMunich & Upper Bavaria (Europa DirektInformationszentrum München & Oberbay-ern) is part of a Europe-wide informationnetwork established by the European Uni-on in 2005. At present, there are 55 of these information centres (Informationszen-tren) in Germany. The Munich Office in theCity Library Am Gasteig is responsible forthe City of Munich and the Upper Bavariaregion. It has been the contact and meet-ing point for citizens interested in arts andculture since 2009. The Office advocatesmore transparency in Europe and the EU,promotes European awareness and encou-rages active involvement in the shaping ofEurope. Among other services, the infor-mation centre also provides support forschools (e.g. teaching materials), individualadvice on questions relating to Europe, aswell as the opportunity to offer feedback to EU agencies. ■

Your municipal service provider:– Stadtsparkasse München (Municipal Savings Bank

Munich) (for further details, see p. 75)


28

M u n i c h S a v i n g s B a n k –P a r t n e r f o r F i n a n c i a l S e r v i c e s

Municipal Savings Bank

29

The Municipal Savings Bank Munich (Stadt-sparkasse München) performs a public ser-vice: it ensures that all of the city’s privateresidents as well as small and mediumsized companies have access to a compre-hensive range of financial products and ser-vices.

With its 80 branches, the MunicipalSavings Bank Munich has the densest net-work of offices of all the city’s credit insti-tutions. On average every second residentof Munich is a client of Bavaria’s largestsavings bank. It offers premium products ataffordable prices, and does not allow itscustomers to overextend themselves. Itson-site professionals understand its clients’needs, and can reach decisions quickly.

The Municipal Savings Bank is committedto providing exceptional quality service andensuring ongoing customer satisfaction.Day in and day out it demonstrates itscompetence in dealing with all financialissues. Dealings are characterized byopenness and reliability, and the creation oflong-term client relationships built onmutual trust is a priority. The main goal isto find individual solutions and to offer cli-ents comprehensive advice and support.

The Municipal Savings Bank Munich is city-owned. Its prime responsibility is todischarge its statutory obligations for thecommon good and not simply to maximizeprofits.

Municipal savings banks are the people’smost important financial partners through-out Germany, and taken together constituteone of the largest providers of credit servi-ces in the world. As public institutionsunder municipal control, they have stoodthe test of time, as has their businessmodel, with its concentration on privatecustomers as well as its sustained promo-tion of the regional middle-class economy.On that basis the bank achieves steadyreturns on equity capital with manageablerisk.

Moreover, savings banks are among the largest non-federal sponsors of social welfare projects. In the past year alone, the six foundations established by the

Municipal Savings Bank Munich and thebank itself have supported some 240 pro-jects with a total of 4.5 million euros spent.It is particularly important for them to maintain Munich’s vibrant diversity. Aninitiative’s popularity does not determinethe decision to support it. The savingsbanks also gladly support niche invest-ments, and in so doing help to promotenew and innovative ideas. ■

Your municipal service provider:– Referat für Gesundheit und Umwelt (RGU)

(Department of Health and Environment)

(for further details, see p. 78)


30

T h e B e s t M e d i c a l a n d P r e v e n t i v e H e a l t h C a r e

Health.

31

With 59 medical departments, 27 day cli-nics, 4 departments of radiology, and theMedical Services Centre, the Munich Muni-cipal Hospital Group (Städtisches KlinikumMünchen GmbH) is one of the largest com-prehensive care providers in Southern Ger-many. Whether in emergencies or on refer-ral, with minor injuries or critically ill, withstatutory or private health insurance, allpatients are fast and competently cared forin the municipal hospitals. At 5 locations –Bogenhausen, Harlaching, Neuperlach,Schwabing, and Thalkirchner Straße – highly qualified doctors, nurses, and thera-pists are available around the clock.

Appropriate experts at the medical depart-ments specialized in oncology as well as incardiology, pneumology, vascular diseases,diabetes/endocrinology, gastroenterology orneurology provide interdisciplinary treat-ment based on the latest scientific rese-arch. In order to ensure highest-qualityhealth care, the Munich Municipal HospitalGroup emphasises cost effectiveness, per-formance transparency, and the sustainableuse of natural resources.

The Department of Health and Environ-ment (Referat für Gesundheit und Umwelt,RGU) encourages the city’s population tomaintain a healthy lifestyle. It is the largestpublic health office in Germany. It functionsas a public health service, issuing variousmedical certificates, overseeing infectiousdisease prevention, and monitering hospi-tals, nursing services, and doctors’ prac-tices. In addition, the RGU develops pre-ventive health care programmes and healthprotection initiatives.

The communal authority benefits Munich’sresidents in various ways: its response tothe city’s manifold health issues is quickand locally-tuned and part of the public services provided in Munich. Among itsvoluntary programmes are “Munich SeeksPleasure” (München sucht Genuss) and“Early Assistance.” (Frühe Hilfe)

For all those who wish to take an activerole in their own healthcare, the Stadtwer-ke München (SWM) provides some of thebest and most affordable swimming andbathing facilities in Germany. Eighteenmodern indoor and outdoor swimming

pools, ten sauna centres, the PrinzregentenIce Skating Rink, as well as two extensivefitness and aquatic centres. With thisattractive array of sports and recreationalfacilities Munich’s residents have everyopportunity to keep themselves fit. Munichhas opposed the trend in many other citiesto simply close down their old swimmingpools.

On behalf of the City Council, the SportsOffice (Sportamt) in the Department ofEducation and Sports is in charge of furtherdeveloping and improving sports facilities inMunich as needs require. The sports andrecreational facilities on offer free of chargevia the Sports Office enable all of Munich’sresidents to exercise and keep fit. ■

Your municipal service providers:– Baureferat (Department of Public Building

Construction) (for further details, see pp. 56–57)– Kreisverwaltungsreferat (Department of

Public Order) (for further details, see pp. 66–67)


32

P r o t e c t i n g t h e E n v i r o n m e n t

Municipal Infrastructure.

33

The city’s infrastructure is vast: schools,kindergartens, museums, theatres, play-grounds and green spaces, streets, roads,public squares, bridges, tunnels and under-ground stations, wastewater treatmentplants, and much else. All these have to beplanned, constructed, and maintained. These tasks are overseen by the Depart-ment of Public Building Construction (Bau-referat). At the behest of the City Council,energy efficiency is a top priority in newbuilding construction and the maintenanceof the existing infrastructure.

In new constructions and fully modernisedbuildings the Department of Public BuildingConstruction has achieved an averagereduction 35 percent below that mandatedby the 2009 Energy Saving Ordinance(EnEv2009). According to the EconomicActivity Packet II, within the framework ofthe Integrated Climate Protection ActionProgramme Munich (IHKM), in 2013 theCity Council made funds available to theamount of 47.2 million euros for the conti-nuation of the special programme “Energy-efficient Building Cladding and HeatingImprovement.” Energetic renovation mea-sures in the city’s buildings can thus becontinued with the same intensity. Especi-ally worthy of emphasis is the new Trude-ring high school, opened in 2013. With itsmulti-purpose sports hall, the building, desi-gned to accommodate roughly 1,000 stu-dents, is a model project for certified pas-sive building construction.

Increased use of renewable energy sourc-es for municipal buildings is an essentialpart of the city’s climate protection pro-gramme. Among these are biomass facili-ties, heat pumps, solar collectors, and solar panel installations.

The efficient operation of municipal buil-dings is also crucial, for in addition to theoriginal investment for the construction ofbuildings, one has to consider the ongoingcosts for water, heat, electricity, mainte-nance, and repairs. Energy management inthe city’s entire stock of buildings opens up further potential energy savings.

Altogether, energy consumption in city-owned buildings and the electric transpor-tation infrastructure has dropped by 34 per-cent compared to 1990, and carbon dioxideemissions have been reduced by 39 per-cent. This relieves the city’s budget ofroughly 22 million euros annually.

Climate protection is also a major concernin traffic safety. As part of the IntegratedClimate Protection Action ProgrammeMunich (IHKM), each year the city is repla-cing 2,000 energy-inefficient street lightswith lights with more efficient ballasts, bet-ter lighting technology, and in part betterlamp technology, saving roughly 50 percentof the energy previously required.

Bicycle riders contribute greatly to noisereduction and climate protection. Adding up to more than 17 percent of the entiretraffic load, Munich’s use of bicycles isabsolutely respectable in comparison withthe rest of the country. The Department ofPublic Building Construction has alreadyexpanded the network of bicycle routes tomore than 1,200 kilometres. Gradually,additional one-way streets are being ope-ned up to bicyclists, “bicycle streets” intro-duced and more bicycle parking facilitiesinstalled. To promote bicycle traffic andexpand the network the city has tripled itsbudget since 2010 to 4.5 million euros a year. ■


34

M u n i c h ’ s Z o o

Hellabrunn.

35

In the heart of the metropolis, yet idyllicallysituated along the Isar and far from thecity’s hustle and bustle, lies Munich’s zoo,Hellabrunn, where visitors can enter a fas-cinating world that is home to 19,000 ani-mals from all continents. The 40-hectarenature paradise, in the protected area ofthe Isar water meadows (Isarauen), pro-vides impressive experiences for animallovers large and small: Asian elephants,kangaroos, chimpanzees, Seychelles gianttortoises, elk, and lions. Here visitors candiscover and get to know more than 750species of animals from around the world.Only panes of glass separate viewers fromdiving penguins and curious giraffes, playfulpolar bears, and gorillas. Unforgettableencounters are guaranteed.

Munich’s Hellabrunn Zoo was establishedin 1911, and is one of the most well-re-spected, scientifically run zoos in Europe.In its centennial year 2011 Hellabrunn sawa record 1.8 million visitors. The culturalinstitution combines species protection andeducation with a restorative, experience-rich atmosphere close to nature.

Since 1928 the animals have been ar-ranged by continents – Hellabrunn was the first zoo in the world to do so. A strollthrough Hellabrunn is like taking a tripthrough exciting wildlife habitats, frompolar to African, European to Asian, andAmerican to Australian. In natural commu-nities Hellabrunn’s animals inhabit largecommunal com-pounds, just as they did at home.

The zoo operates as a non-profit corpora-tion, and is careful with its resources. With innovative energy technology and aforward-looking development plan, the facility is constantly changing, and in 2013it was placed fourth among the best zoosin Europe. In coope-ration with internationalbreeding programmes the zoo maintainsbreeding records on greatly endangeredspecies.

In its enduring leadership style, this tradi-tional Munich institution keeps admissionfees affordable and family-friendly, so thatall the Bavarian capital’s social classes canenjoy a memorable zoo experience. ■

Your municipal service provider:– Münchner Tierpark, Hellabrunn (Hellabrunn Zoo)



36

G E W O F A G , G W G M ü n c h e n , H E I M A G M ü n c h e n , M G S , S o c i a l S e r v i c e s D e p a r t m e n t , D e p a r t m e n t o f U r b a n P l a n n i n g a n d B u i l d i n g R e g u l a t i o n , a n d B a u z e n t r u m M u n i c h – a f f o r d a b l e , s a f e , s o c i a l l y r e s p o n s i b l e , e c o l o g i c a l , h i g h - q u a l i t y h o u s i n g

Building and Housing

37

Munich is one of the few large Germancities with an extensive stock of publichousing, and it has no intention of dispo-sing of it in future. The supply of living space lies in the hands of the city’s publichousing holding companies GEWOFAG andGWG München, which assure that rentsare affordable to tenants of varied incomelevels seeking quality housing. In additionto their ongoing, active improvement of thecity’s rental housing, they are responsiblefor the development of new and innovativedwelling types. They are particularly char-ged with implementing the city’s environ-mental goals. A farsighted property policyincludes the planning as well as the con-struction and maintenance of city housing,with important input from the Departmentof Municipal Affairs’ Division of PropertyTransfers and City Properties and the twoholding companies.

Munich’s Building and Construction Agen-cy (Bauzentrum), part of the Department ofHealth and Environment, also offers ad-vice – both at no cost and for a fee – to pri-vate real-estate owners, on all matters rela-ting to construction, occupancy, and reno-vation. To real-estate purchasers especially,Munich’s Bauzentrum, as a neutral drop-incentre, helps to clarify all issues surroun-ding structural conditions and strict renova-tion standards. With a choice of suitablerenovation measures, they are then able tomake optimum use of the various publicassistance offers. The Housing and Migration Office of the Social ServicesDepartment, in cooperation with the city’spublic housing holding companies and private investors, also contributes to theconstruction, maintenance, and allocationof affordable housing.

The Department of Urban Planning andBuilding Regulation (Referat für Stadtpla-nung und Bauordnung) oversees state andmunicipal assistance programmes relatingto both ownership (private apartments,Munich Model) and rentals (income-adjust-ed assistance (EOF) and Munich Model).Both low- and middle-income householdsare eligible for low-cost living space if theymeet the necessary prerequisites for finan-cial assistance.

As Munich’s renovation agency, the Societyfor Urban Renewal (Münchner Gesellschaftfür Stadterneuerung) carries out urban plan-ning and ecologically and socially responsi-ble public housing projects. ■

Your municipal service providers:– GEWOFAG Holding GmbH) (for further details, see p. 70)– GWG München GmbH (Munich Social Housing Comopany)

(for further details, see p. 72)– Münchner Gesellschaft für Stadterneuerung (MGS) (Munich Society

for Urban Renewal) (for further details, see p. 73)– Referat für Stadtplanung und Bauordnung (Department of Urban

Planning and Building Regulation) (for further details, see p. 68)– Bauzentrum München (RGU) (Building and Construction Agency

Munich) (for further details, see p. 79)– Sozialreferat (Social Services Department)



38

M Ü N C H E N S T I F T – H o m e f o r M u n i c h ’ s S e n i o r C i t i z e n s

Senior Citizens.

39

The MÜNCHENSTIFT GmbH is a publiccompany wholly owned by the City ofMunich. With 1,800 employees and roughly3,000 residents in 13 homes, it is one ofMunich’s largest social service enterprisesfor senior citizens.

The homes, distributed throughout the city,provide seniors with the necessary anddesired degree of safety, community andsupport. The MÜNCHENSTIFT is known forits broad range of need-based forms ofhous-ing and care. These are supplemen-ted by a variety of cultural offerings, recrea-tional activities, and communal experien-ces. Film evenings, parties, excursions, andcourses provide entertainment, participati-on, and learning opportunities.

The MÜNCHENSTIFT attempts to providethe most suitable living environment. Itencourages and maintains the greatestpossible degree of independence and self-determination and takes into account thedesires and habits developed by seniorsover the years. Despite any respective limi-tations, clients are encouraged to make asmany of their own decisions as possible.Even those suffering dementia.

Four outpatient nursing services visit olderpeople at home, helping them to remain in their familiar surroundings. The MunichMenu Service provides appealing, balanced,and freshly prepared meals for people who can or no longer wish to cook forthemselves.

The Menu Service provides roughly 300people with meals each day, cooking mealsboth for residents of the homes as well asfor Menu Service clients. They generate aconsiderable amount of organic waste,however due to a new waste removalsystem, the number of collection trips hasbeen reduced from 840 a year to only 96.In this way carbon dioxide emissions havebeen reduced by roughly 4.2 tons a yearand the amount of particulate matter signi-ficantly lessened. Renewable energy fromthe organic waste provides a full year’sheat and electricity to 97 four-person hou-seholds. This means that roughly 42,252 litres of heating oil are no longer needed.

The use of modern technology for energysupply, for example remote heatingconnections and central heating plants alsohelp to protect the environment. In collabo-ration with Green City, on four of thehomes innovative solar installations produ-ce a total annual output of 163,000 kilowatthours. To save energy, computer usage hasbeen shifted to so-called Thin Clients, andworkplace printers replaced with networkprinters. This reduces energy use by up to90 percent. Other reductions have beenmade by converting to more efficient controls for the homes’ air-conditioningsystems, with a saving of roughly 58,000kilowatt hours each year. ■

Your municipal service provider:– MÜNCHENSTIFT mbH (for further details, see p. 74)


40

A M a r k e t w i t h M a n y M a r k e t s

Munich Market Halls.

41

Whether regional or exotic, the markethalls of Munich always offer products ofthe highest quality. For more than 200years they have been supplying Munich’spopulation with fresh, high-quality food andflowers.

Munich’s markets range from the whole-sale market (Großmarkthalle), the whole-sale flower market, the abattoir (Schlacht-hof), and four permanent market halls (Viktualienmarkt, Elisabethmarkt, WienerMarkt, Pasinger Viktualienmarkt) to morethan 40 weekly and farmers’ markets. Bothwholesale buyers from restaurants and gro-cery stores as well as private customersare presented with varied offerings everyday.

In the wholesale market alone some 270import and wholesale firms of various sizessell roughly 140 categories of goods from83 countries with an annual value of morethan 750 million euros. At the site of thewholesale market with its 310,000 squaremetres of space there are also 65 horticul-tural shops and 45 wholesale florists.

The abattoir complex also includes shops,crafts, and places to eat. In addition towine shops, and shops selling Italian andGreek delicatessen goods, there are alsocatering companies. The facility is constant-ly being upgraded, and is an important provider of high-quality, healthy, fresh foodswhich are primarily meat products.

The reach of Munich’s markets is virtuallylimitless. Its market halls, functioning as“international fresh food centres,” serveroughly five million people and send mer-chandise all over Europe. Their aim is toprovide to the retail grocery trade and thusin turn present the final consumer withvaried offerings from a wide range of pro-ducers.

The city’s markets, with their comprehen-sive and attractive product displays ensureunforgettable shopping experiences. Ofparticular importance at the more than 40weekly and farmers’ markets is the factthat the offerings are regional and organi-cally grown, meaning a significant contribu-tion to Munich’s quality of life.

Their long tradition of quality and freshnesswill be continued into the future, and tothat end constant renovation of and invest-ment in the city’s markets is necessary –and also helps to maintain Munich’s econo-mic strength. ■

Your municipal service providers:– Kommunalreferat, Markthallen München

(Department of Municipal Affairs, Munich

Market Halls) (for further details, see p. 64)


42

D i g n i f i e d B u r i a l a n d E x c e l l e n t C e m e t e r y M a i n t e n a n c e

Cemeteries and Burial.

43

Munich’s Municipal Cemeteries maintain29 city cemeteries with roughly 260,000burial plots, and ensure that funeral servi-ces and burials are performed in a dignifiedmanner.

Munich’s cemeteries are serene restingplaces for the deceased, and comfortingsettings in which the bereaved mayremember them. They are open to all,regardless of religious or cultural affiliation.As restful gardens with expanses of lawnthey enhance the cityscape and have apositive effect on the city’s climate. Preser-ving the cemeteries’ traditional appearanceyet responding appropriately to changes inburial conventions are central concerns ofMunich’s Municipal Cemeteries.

The needs of Munich’s residents are metwith a variety of plots and types of graves.Keeping the costs of services stable is ofprimary importance.

Employees of Munich’s Municipal Ceme-teries take time to provide information andadvice, and deal with the issues of deathand mourning with sensitivity and compe-tence.

The Municipal Funeral Service provides thesame range of services as a private under-taker to those facing bereavement or thoserecently bereaved. Its dedicated staff and awealth of collated experience since 1819both guarantee the highest quality carealong with fair and transparent pricing. Itserves as an understanding, helpful, andreliable companion to all residents in suchdifficult hours.

Committed to fulfilling the wishes of thedeceased and those left behind, the Muni-cipal Funeral Service attentively arrangesevery interment and takes care of all thenecessary formalities. Its advisors are avai-lable daily, including Saturdays, Sundays,and holidays, and can make home visits if

desired. The Municipal Funeral Service canbe reached by phone around the clock 365days a year, ensuring that the removal andcare of the deceased as well as assistanceto the bereaved is available at all times. ■

Your municipal service providers:– Städtische Friedhöfe München (Munich’s Municipal

Cemeteries) (for further details, see p. 81)– Städtische Bestattung (Municipal Funeral Service)



44

L i f e - l o n g L e a r n i n g C e n t r e s i n M u n i c h

Education.

Your municipal service providers:– Münchner Volkshochschule (MVHS), (Munich Adult

Education Institute) (for further details, see p. 83)– Münchner Stadtbibliothek (Munich City Library)

(for further details, see p. 82)– Stadtwerke München (SWM), (Munich City Utilities)


45

Today life-long learning is essential if peo-ple are to stay abreast of technological,economic, social, and cultural change.

Munich’s Adult Education Institute (MVHS)designs its programmes to suit all sectionsof the population, regardless of their cir-cumstances and educational levels. Itoffers both a reliable and continuous edu-cational programme as well as a broad ran-ge of innovative learning opportunities atdecentralised locations. Discounted andgroup rates as well as free courses make itpossible even for low-income residents tobenefit from the Adult Education Institute.

As a public facility, the Adult EducationInstitute is moreover committed to reach-ing all those who prefer to avoid the classi-cal educational institutions owing to pastnegative experiences. Especially in thesedifficult economic times, many people areinvesting in further education. The AdultEducation Institute is a dependable partnerfor their professional, general, and culturaladvancement.

In addition to the Gasteig, the Institute willsoon open a new educational centre “Ein-stein 28” at a central location in the city.The historic complex of buildings on Max-Weber-Platz at Einsteinstrasse 28, withspace for 70 classrooms, is being renova-ted, expanded, and modernised, and isexpected to open in the autumn/winter of2016.

This new educational centre will enablepeople of all ages to engage in concentra-ted and creative study. Nearly all the stan-dard college curricula will be represented inits programmes – health, political, general,and professional education as well asremedial courses. In addition, Einstein 28will include a central registration and information office, as well as an advisoryservice, a kindergarten and a café.

With its educational foundation, the MunichCity Utilities (SWM) is moreover chargedwith improving Munich’s urban society.Under the motto “Enabling Opportunities-Experiencing Success” it offers educationaland integrative opportunities to young peo-ple who are disadvantaged because of theirorigin or social situation, or who are unableto develop their gifts owing to a lack ofsupport. The SWM foundation is one ofGermany’s largest working in the educa-tional field.

For more than 170 years Munich’s CityLibrary has been one of the city’s mostimportant cultural institutions and most fre-quented communication centres. With itsnetwork of libraries in each of the city’sdistricts it has become the largest andmost successful library system in Germany.More than three million books, journals,and new media items for professional,recreational, and general usage are availa-ble to borrowers or for study on-site.Munich City Library, in cooperation with anumber of partners and other city instituti-ons, also stages cultural events such asfilm festivals, concerts, exhibitions, rea-dings and lectures. ■

Your municipal service providers:– Referat für Bildung und Sport [Department of Education

and Sport] (for further details, see p. 85)– Sozialreferat [Department of Social Services]



46

E d u c a t i o n , l e a r n i n g a n d c a r e – r i g h t f r o m t h e s t a r t

Childcare.

47

Needs-based expansion of childcare servi-ces has been one of the city’s top prioritiesfor quite some time. The number of placesin crèches (Krippen), kindergartens andafter school care centres (Horte), etc. hasnearly tripled over the past 20 years. Morethan 50,000 new child care places for allage groups, from toddlers to school child-ren, have been created since 1993.

There are currently over 85,000 childcareplaces available in Munich in crèches, kin-dergartens, after school care centres, daycare centres, afternoon care facilities,parent cooperatives (Eltern-Kind-Initiativen)and child-minders. Demand for and availabi-lity of childcare places for children underthe age of three has increased significantly.The number of places in crèches has con-sequently boomed from around 2,500 in1993 to currently more than 17,500.

The number of places in kindergartens hasgrown from roughly 23,400 in the schoolyear 1992/1993 to over 40,000 in theschool year 2013/2014. The city will contin-ue to invest in the expansion of childcarefacilities over the next few years. Approxi-mately 390 million euros have been alloca-ted up to 2017 to create an additional3,500 places in crèches, 5,000 places inkindergartens as well as 1,500 places inafter school care centres. Furthermore,1,900 childcare places will become availa-ble in new, expanded and refurbishedschools.

Municipal child care facilities attach greatimportance to “Education in the earlyyears”. Pre-school children are especiallyinquisitive and learn through play. The ser-vices offered, ranging from health and phy-sical education to intensive language and

intercultural training programmes, to theintegration of children with disabilities,meet all of the children’s needs and com-plement the efforts of parents in their child-ren’s education and development. Scientificstudies confirm that the combination ofhigh-quality early years education, with careand learning make up the cornerstones of asuccessful individual educational path. Pri-vate childcare facilities fall under the super-vision of the Department of Education andSport (Referat für Bildung und Sport). Thecity supports private childcare providers byfunding both building and operating costsvia subsidies.

A funding framework, the Munich GrantScheme (Münchner Förderformel), hasbeen established which supplements stat-utory funding provided under the BavarianLaw on Early Childhood Education and Care(Bayrisches Kinderbildungs- und Betreu-ungsgesetz (BayKiBiG)). The purpose of thegrants is to offer equal opportunities aswell as funding and education equity for allchildren in Munich. Targeted funding is pro-vided as the amount of the grant is basedon factors related to the child and the child-care facility. The Munich Grant Schemethus ensures that municipal grants are dis-tributed to those who actually need them.

The Department of Social Services (Sozial-referat) offers three different types of childcare through the city’s Youth Welfare Of-fice (Stadtjugendamt): child-minders, thechild-minding networks (Münchner Groß-tagespflege) and parent cooperatives.

To guarantee and improve the quality of allchildcare facilities in Munich, the city offersprofessional internal and external advisoryservices. ■


48

T h e C i t y ’ s S c h o o l s H a v e M u c h t o O f f e r

Schools.

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With 120 municipal schools, Munich ope-rates Germany’s largest city school system.It has 81 vocational schools alone. Thebeginnings of the system go back to theend of the nineteenth century. Its vocatio-nal schools and colleges in particular have along tradition, having been established bythe reform pedagogue and city schoolsdirector Georg Kerschensteiner, who deve-loped two-track education around 1900.The city’s vocational schools provide a highlevel of training, producing skilled workerswho enrich the labour force for Munich’sresident industries.

The city responds to developing demand inthe various vocational fields with the estab-lishment of new schools; for example theVocational School for Automobile Technolo-gy and Electromobility opened in 2012.

The city schools see their job as both conveying knowledge and developing keyskills. Among these are the ability to as-sume responsibility for oneself, to work aspart of a team, to manage conflict situati-ons, to exercise tolerance, and to treatnature and the environment responsibly.The Department of Education and Sportplaces particular emphasis on the creationand expansion of full-day programmes inthe city’s secondary and high schools (Real-schulen and Gymnasien). All 20 secondaryschools and 14 city high schools provideboth obligatory and voluntary, demand-based full-day programmes.

In July 2013 the City Council decided tofurther extend full-day programmes in thecity’s secondary and high schools; they areto be doubled by the 2018 school year. Tothat end the city will be providing an addi-tional 3,378 teacher hours per week.

Full-day care for primary-school childrenhas also greatly increased. In the schoolyear 1992/93 there were roughly 8,000 full-day places for six- to ten-year-olds. In theschool year 2013/14 there are some 28,700places available for primary-school childrenin nurseries, day-care centres, midday carefacilities, and full-day classes. With these,71 percent of Munich’s primary-schoolchildren are now cared for on an all-daybasis.

With its six school youth hostels (Schul-landheime) and a kindergarten camp, theDepartment of Education and Sport provi-des special opportunities for studying andinteracting with nature resulting in indepen-dent learning, as well as the opportunity topractise teamwork. All are located indelightful surroundings, and allow city children the chance to experience natureup close. The hostel in Ambach on LakeStarnberg, for example, focuses on natureand the environment, and has a mobileenvironment laboratory for experiments in nature. ■

Your municipal service provider:– Referat für Bildung und Sport (Department of

Education and Sport) (for further details, see p. 85)


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P r o m o t i n g S p o r t i s a H i g h P r i o r i t y

Sports.

Your municipal service provider:– Referat für Bildung und Sport (Department of

Education and Sport) (for further details, see p. 85)

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With more than a million residents involvedin sports and nearly 700,000 membersbelonging to sports clubs, Munich is one ofthe most active cities in Germany.

The Department of Education and Sportpromotes both recreational and professio-nal sports, and in so doing performs avariety of assignments. It makes sportsvenues available, operates district sportscomplexes, provides sports and leisure-time opportunities, and supports sportsassociations with municipal subsidies. Italso provides services to some 640 sportsclubs, unions, and associations, and organi-ses such major sports events as theMunich Sports Festival on the Königsplatzand the international pole-vaulting and long-jump competition “Jump & Fly” on theOdeonsplatz.

As for professional sports, the city sup-ports international sports events like theBoulder World Cup (2013), and has estab-lished another elite sports school that isbeing created on the site of the formerKronprinz- Rupprecht Barracks on Knorr-strasse.

The goal is to create a school with a sports-friendly environment in which up andcoming athletes can train close to homeand combine schooling with competitivesports.

With the increased introduction of full-dayprogrammes in Munich’s schools, the placesand times where activities are available dur-ing and outside teaching hours are chang-ing. It is important that children are provi-ded with ample opportunities for sports andexercise in addition to the classical sportsinstruction. Well-designed playgrounds arean important aspect of Munich’s philosophyof including exercise in the educational cur-riculum. The goal has always been to createvaried opportunities and places for exercise,combining learning and movement, creatinga positive outlook, and awakening interestin new experiences.

Sports are also a proven path to integrati-on. Anyone who plays in a team, shares anhour at the gym, or acts as a belayer for afellow climber, is bound to forget any preju-dices he or she may have. Immigrantwomen especially, tend to stay away fromcommunal sports. For this reason the city,working together with the Bavarian StateSports Federation, has for several yearsoffered special training for interculturalfemale sports assistants.

Sports are important for people with physi-cal handicaps both for rehabilitation andsocial integration. To better integrate handi-capped people into leisure-time and sportsactivities, the Department of Education andSport supports and promotes handicappedsports with various projects. For example,it organises the sports day “CollectiveSports – Collective Fun” on Marienplatz,when people with and without handicapscome together to participate in sports. ■


52

53T h e c i t y ’ s m u n i c i p a l s e r v i c e p r o v i d e r s

f o r M u n i c h .

In Action


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Activities:

Generating and distributing power in keepingwith ecological principles, asset and energymanagement; providing the population ofMunich and the Munich region with high qua-lity drinking water; facility management inclu-ding infrastructure, project management andthe servicing of pipelines and plants whileproviding adequate funding to maintain thehigh quality of service; planning, managingand operating Munich’s 18 modern, indoor,outdoor and combined swimming pools aswell as the ice-skating rink/stadium; providingcustomer service for Munich City Utilities’customers [SWM Versorgungs GmbH] forelectricity, natural gas, district heating anddrinking water.

Further activities: telecommunication, energy-related products and services such as the M-security service, M-Wasserbar (a waterdispenser for home/work), and M-Partnerkraft(a virtual power station). Numerous participati-ons and commitments beyond these services(the SWM Educational Foundation, theMunich City Utilities Athletics Association, theMunich City Utilities swimming association,and an energy saving project for low-incomehouseholds).

Founded:

1 November 1899, as Munich’s gas provider

Form of organisation:

GmbH (Limited Liability Company), whollyowned by the City of Munich

Number of employees (as of 2012):7,800

Facts and figures (as of 2012):Service data: M-electricity: approx. 13 billion kWhM-natural gas; approx. 58 billion kWhM-district heating: approx. 4 billion kWhM-water: approx. 89 million m³M-swimming pools: approx. 3,8 million visitors

Capital assets/turnover (as of 2012):4.5 billion euros turnover

M u n i c h C i t y U t i l i t i e s ( S t a d t w e r k e M ü n c h e n – S W M )

Contact address:

Stadtwerke München (SWM)Emmy-Noether-Straße 280287 MünchenService-CentreTel.: 0800 7967960*Fax: 0800 7967969*(Freecall Monday to Friday from 8am to 8pm)E-Mail: [email protected]

*freecall within Germany

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Activities:

The Munich Transportation Corporation (MVG)operates Munich’s underground, bus and tramservice. Modern, environmentally friendly,wheelchair-accessible vehicles, well-trainedstaff and a comprehensive information andcustomer service are its main strengths. Atotal of over 508 underground carriages, 91trams and more than 192 buses provided bythe vehicle fleet of the Munich City Utilities[SWM], (the MVG’s parent company) are inoperation for Germany’s second-largest muni-cipal transport enterprise. In addition to thisover 230 buses are operated by private part-ners. Wherever you are in Munich, the near-est public transport stop is only a few minu-tes away: with a 600 kilometre network, thereis an underground, bus or tram stop within400 metres of every household.

Founded:

1876 is considered to be the founding year,with the first horse-drawn tram on rails.


Since 2001 a GmbH (Limited Liability Com-pany) – a wholly-owned SWM subsidiary

Number of employees (as of 12/2013):2,897

Facts and figures:

– Number of passengers in 2013: 544 million

– Number of vehicles (SWM transport sector): 572 underground carriages, 106 trams, 246 buses

– Privately operated vehicles: 230 buses– Total length of routes: underground

95 km, tram 79 km, bus 462 km – Lines: underground 8, tram 13, city

and metrobus 69, plus 12 night lines – Underground stations/stops: 100 under-

ground stations, 166 tram stops, 941 bus stops.

M u n i c h T r a n s p o r t a t i o n C o r p o r a t i o n[ M ü n c h n e r V e r k e h r s g e s e l l s c h a f tm b H ( M V G )

Contact address:

Münchner Verkehrsgesellschaft mbH (MVG)U-Bahn, Bus und Tram für MünchenEmmy-Noether-Straße 280287 MünchenMVG hotline: Tel.: 0800 344226600 (Freecall Monday to Friday from 8am to 8pm)Fax: 089 21912378E-Mail: [email protected]


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Activities:

The Department of Public Building Construc-tion plans, builds and maintains public buil-dings, facilities and parks. The majority of theemployees work in the areas of running andmaintenance of public buildings, technicalfacilities for traffic control, as well as parksand open spaces, waterbodies and the publicsewerage system. In addition the Departmentof Public Building Construction renders impor-tant tasks such as street cleaning and winterservices.

Founded:

In 1979, the Municipal Department of Buildingand Planning was divided into the “UrbanDevelopment and Building RegulationsDepartment” and the “Department of PublicBuilding Construction”. In 1993, the “MunichWastewater Authority” was established as aseparate enterprise and in 1998 the “Under-ground Railway Construction Department”was added. At the start of 2007 the alreadyexisting “Underground Railway ConstructionDepartment” merged with the T4 “Depart-ment of Civil Engineering Structure andWaterbodies” from the “Department of Civiland Underground Engineering” to form a newmain “Department of Civil Engineering”.


The Department of Public Building Construc-tion has five main divisions: Horticulture, Buil-dings, Civil Engineering, UndergroundEngineering and Administration and Legalaffairs. Street cleaning is a publicly ownedenterprise and is part of the UndergroundEngineering division. The Munich WastewaterAuthority is a separate enterprise under theumbrella of the Construction Department.

Number of employees (as of 12/2013):Horticulture: 568 Buildings: 491 Civil Engineering: 208 Underground Engineering: 1,154Administration and Legal affairs: 114 Departmental Administration/Management: 58

Facts and figures:

Parks and Gardens:– 1,222 public municipal green spaces with

a total area of 2,326 ha– 800,000 trees in public municipal green

spaces– 113,000 trees in green spaces with a

total area of 428 ha– 712 playgrounds, including 149 adventure

playgrounds– 995 grounds around municipal buildings

with an area of 926 ha (semi-public greenspaces with buildings)

– 60 nature reserves and forests – 80 allotment areas covering 318 ha. of

which ca. 60 ha are public green spaces– 189 ha waterbodies

Main Department of Civil Engineering:– ca. 1,350 civil engineering structures (such

as bridges, road tunnels, subways, noisebarriers, retaining walls, underground carparks)

– 100 underground stations– 103,1 km of underground transport system– 128 km of watercourses

D e p a r t m e n t o f P u b l i c B u i l d i n g C o n s t r u c t i o n ( B a u r e f e r a t )

57

Main Department of Underground Enginee-ring:– 2,380 km roads– 942 km bicycle tracks– 1,106 traffic lights– 96,662 street lights– 4,400 parking meters

Main Department of Buildings:– 2,600 buildings (schools, sports facilities,

kindergartens and crèches, cultural andadministrative buildings, hospitals, fire stati-ons, municipal service buildings)

– 356 fountains and monuments

Particulars:

The Department of Public Building Construc-tion of the State Capital Munich combines allthe technical know-how in the area of publicbuilding under one roof. All the services arethus provided by a single source, and projectsare run centrally rather than by the individualdepartments. One example of this is thePetuel Tunnel and the park above it: the tun-nel, watercourse, park and café were plannedand built by experts from the Department ofPublic Building Construction, and the art con-cept was developed and implemented withthe help of the department’s art team (QUI-VID).

Energy efficient construction is for new muni-cipal buildings as well as for the general main-tenance of existing ones an essential compo-nent of integral planning on the part of thedepartment. Climate protection is key when itcomes to road safety: for example innovative,energy saving and long-lasting LED technolo-gy has been employed in traffic lights since2003.

More on the many activities and publicationsconcerning the subject of Energy Manage-ment can be found under: www.muenchen.de/energiemanagement

Capital assets/turnover:

The Department of Public Building Construc-tion without the Munich Wastewater Authori-ty spends around 0.8 billion euros on buildingactivities annually. This includes on the onehand the construction of facilities for its owndepartment (roads, bridges, green spaces,commercial buildings etc.) while also buildingprojects for other departments (schools, childcare facilities, theatres and museums). Appro-ximately 60% is spent on new buildings andgeneral maintenance and 40% on operationand upkeep. There are currently projectsworth around 2.5 billion euros in total awaitingthe department’s attention.

Contact address:

Landeshauptstadt MünchenBaureferatFriedenstraße 4081671 München

Information service in the ConstructionDepartment:Tel.: 089 233-62062 or 089 233-96211Fax: 089 233-62065E-Mail: [email protected]

Up to date information can be found at:www.muenchen.de/baureferat


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Activities:

Sewerage collection and treatment as well assewage sludge disposal for the City ofMunich and joint waste management authori-ties for the surrounding communities. TheMunich Wastewater Authority is actively com-mitted to water conservation.

Founded:

In 1885, the Municipal Building Authority(Stadtbauamt) created a department to attendto the disposal of the city’s wastewater.


An enterprise owned by the State CapitalMunich, it is a department of the Departmentof Public Building Construction.

Number of employees (as of 01/2014):901

Facts and figures:

– 170 million m³ of sewerage per year aretreated in the two plants

– 33.000 tons of sewage sludge are incinera-ted in the sewage sludge incineration plant

– 2.406 km of sewerage network, 2 seweragetreatment plants, 13 storm tanks with a storage volume of 703.000 m³, 144 pum-ping stations, 70.000 street drains, 142.000 household connections, 24 speciali-sed vehicles with high pressure flushing and suction units.

Particulars:

Sludge, unlike refuse, is impossible to pre-vent. In 1994, after extensive exploration ofthe various possibilities for disposing of slud-ge, the Munich Wastewater Authority startedbuilding an incineration plant at the GutGroßlappen Treatment Plant, which went intooperation in 1998. More than 70 million euroswere invested in the project, over half ofwhich was spent on the high-performanceexhaust gas purification system. The invest-ment paid off: the emissions are well belowthe legal limits laid down by the 17th GermanFederal Emission Protection Ordinance(BlmSchV).

The wastewater disinfection plant at the GutMarienhof Plant – one of the largest in Europe- went into operation in August 2005. Sincethen, the hygienic quality of the water in theRiver Isar, also to the north of Munich, hasimproved substantially.

Turnover (as of 2012):217.6 million euros

M u n i c h W a s t e w a t e r A u t h o r i t y ( M ü n c h n e r S t a d t e n t w ä s s e r u n g )

Contact address:

Münchner StadtentwässerungFriedenstraße 4081671 MünchenTel.: 089 233-96211Fax: 089 233-62065E-Mail: [email protected]/mse

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Activities:

The Munich Waste Management Corporation(AWM) is a certified waste management com-pany with an environmentally sustainable,economically viable and publically orientedwaste control concept. State-of-the art tech-nology and environmentally relevant aspectsare pre-requisites when it comes to wasteplanning. AWM’s core business comprises all-embracing waste disposal services such as the collection, disposal and recycling ofwaste, waste paper and organic waste withthe so-called region-wide “Drei-Tonnen-System” (3-bin system). In addition there aretwelve recycling centres which take bulkywaste and reusable materials. The AWM hasalso been collecting reusable materials since2012 via their mobile collection service, andthere are also containers for small electricalappliances and used clothing.

Furthermore the AWM is responsible for theamendment and enforcement of waste mana-gement law, as well as for the waste disposalrates.

Founded:

Established in 1891 as the Municipal House-hold waste Disposal Institute


The AWM is a owner-operated municipal enterprise of the State Capital Munich incorporated in the Department of MunicipalAffairs.

Number of employees (as of 03/2014):1,433

Facts and figures (as of 2014):– Total number of waste bins (3-bin system):

425,000– Annual quantity of waste collected : ca.

300,000 tons residual waste, ca. 100,000tons waste paper and ca. 40,000 tons organic waste

– Bins emptied daily: 58,000– Quantity of reusable material and bulky

waste collected at the recycling centres:more than 80,000 tons/year and 1,4 milliondeliveries/year.

– 200 waste collection vehicles – waste incinerators in the combined heat and

power station München Nord in Unter-föhring with an incineration capacity of ca.680,000 tons/year.

Capital assets (as of 31.12.2012):460 million euros

D e p a r t m e n t o f M u n i c i p a l A f f a i r s –M u n i c h W a s t e M a n a g e m e n t C o r p o r a t i o n( A b f a l l w i r t s c h a f t s b e t r i e b M ü n c h e n – A W M )

Contact address:

Landeshauptstadt MünchenKommunalreferat Abfallwirtschaftsbetrieb München (AWM)Georg-Brauchle-Ring 2980992 München

The AWM-Infocentre answers all questionsconcerning waste: Tel.: 089 233-96200Fax: 089 233-31215E-Mail: [email protected]

For more information about AWM’s services, please visit:www.awm-muenchen.de


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Activities:

The Central Telephone Service mans two ser-vice numbers for residents of Munich: thenumber 233-00, in operation for roughly twodecades, and the uniform nationwide officialnumber 115.

To questions about registering a residence orapplying for an identity card, for example, theService Centre staff provides answers imme-diately. More complex inquiries that cannot beanswered straight away are handled in a backoffice or passed along to the specialist divisi-on. In any case, a response is provided within24 hours. The aim is to provide residents withreliable information. Service hours are Mon-day–Friday 8:00 a.m. to 6:00 p.m. Indepen-dent of local and administrative authorities,the staff provides all callers with prompt infor-mation and assistance in matters relating togovernmental affairs.

Founded:

The service number 233-00 was introducedtwo decades ago. The City of Munich signedon with the 115 federation in July 2012.


Board of directors, Main Division II residents’ affairs, service and professional activitiesCentral Telephone Service and 115 ServiceCentre of Munich


Facts and figures (as of 03/2014):The Central Telephone Service receives anaverage of more than 30,000 calls a month;the percentage of 115 calls runs to a constant12 to 13 percent.On average the chance of reaching the Cen-tral Telephone Service lies at nearly 90 per-cent.Among the most frequent issues askedabout:– Parking license zones and permits– Lost and Found Office– Foreigners’ Affairs– Driver’s licenses – Passport and registration matters– Social services– Registry office– Traffic issues

C e n t r a l T e l e p h o n e S e r v i c e , 1 1 5 S e r v i c e C e n t r e( Z e n t r a l e r T e l e f o n s e r v i c e )

Contact address:

Landeshauptstadt München Direktorium

Zentraler Telefonservice115 Service CenterRoßmarkt 3 80331 München

Tel.: 115, 089 233-00Fax: 089 233-68904E-Mail: [email protected]

Direktorium

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Activities:

– Operation of a modern Internet platform forMunich that considers itself a virtual imageof the city’s society

– Providing Munich-related information andresident services

– Promoting tourism and Munich’s economy

Founded: July 2002


GmbH & Co. KG. Partners are Munich CityUtilities and the State Capital Munich

Facts and figures:

– muenchen.de is the official portal forMunich

– with up to 2,4 million visits and 12 millionhits a month, muenchen.de is now by farthe most-visited Munich service site andone of Germany’s most successful ones

– muenchen.de is also a free app available for iOS (Apple) and Android

Channels of muenchen.de:

Facebook: www.facebook. de/muenchen.deBlog: http://muenchner-momente.deTwitter: https://twitter.com/muenchen_deYoutube: www.muenchen.de/youtubeGoogle Plus: https://plus.google.com/+muen-chende/postsPinterest: www.pinterest.com/muenchen/

P o r t a l M ü n c h e n B e t r i e b s – G m b H & C o . K G

Contact address:

Portal München Betriebs-GmbH & Co. KGFraunhoferstraße 680469 MünchenTel.: 089 230180Fax: 089 230018111E-Mail: [email protected]


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Activities:

The Europe Direct Information Centre Munichand Upper Bavaria (EDI) serves as a first drop-in centre for residents, institutions, andschools for questions relating to the EuropeanUnion. The information centre, supported bythe European Commission, is a joint projectof the Europe Division in the Department ofLabour and Economic Development and theMunich City Library as an institution ofMunich’s Department of Arts and Culture.

The EDI is located near the entrance ofMunich’s City Library Am Gasteig. It providesthe following free services:

– Information about European Union policies– Advice relating to volunteer services,

student exchange programmes, and au-paircontacts

– Resident and consumer advice, for exampleregarding recognition of vocational qualifica-tions or complaints about unsafe products

– Advice about enforcement of the rights ofEuropean citizens

– Addresses of contact people and establish-ments in the Munich metropolitan regionand beyond

– Project-centred support in the search for aidprogrammes for projects, cooperation, andexchange with other member countries

– Exhibitions and presentations on currentthemes in the framework of the EuropaForum of Munich’s City Library

Founded: 2009


A joint project of the Europe Division in theDepartment of Labor and Economic Develop-ment and Munich’s City Library as an instituti-on of the Department of Arts and Culture,with co-financing from the European Commis-sion

Facts and Figures:

– Roughly 500 Europe Direct information networks Europe-wide

– 55 Europe Direct information networks Ger-many-wide, including a Europe Direct infor-mation centre in Munich

– Interface between citizens and the EU onthe local level

– EU citizen counselling– Free informative materials about the Euro-

pean Union– Events– Projects– Subsidy advice– Feedback to the EU

D e p a r t m e n t o f L a b o u r a n d E c o n o m i c D e v e l o p m e n tE u r o p e D i r e c t I n f o r m a t i o n C e n t r e M u n i c h a n d U p p e r B a v a r i a( E u r o p e D i r e c t I n f o r m a t i o n s z e n t r u m M ü n c h e n u n d O b e r b a y e r n )

Contact address:

Europe Direct InformationszentrumMünchen & OberbayernMünchner Stadtbibliothek Am GasteigRosenheimer Straße 581667 MünchenTel.: +49(0)89 480983379E-Mail: [email protected]/europe-direct

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Activities

– The farming of land owned by the Bavariancapital. Preservation and planning of thetypical farmland countryside in and aroundMunich, as well as recreational areas, bio-topes and nature reserves for endangeredanimals and plants

– Production of healthy food products viaextensive farming

– Nurturing of ecological buffer areas– Cultivation of the Gutswald following ecolo-

gical principles– Management of the city’s own hunting

grounds and fishing rights– Promoting communication between consu-

mers and farmers via projects such as plan-ting herb gardens, organising agriculturalfestivals and holding potato harvestingevents

– Educational field trips for Kindergarten andschool children

Founded: 1899


City-owned enterprise since 1938, incorpora-ted in the Department of Municipal Affairs[Kommunalreferat]

Number of employees (as of 2014):47

Facts and figures (as of 2014):Responsible for an area of approximately2,588 ha

Particulars:

Six of the ten farms are organic with some oftheir electricity being generated from renew-able sources.

Capital assets/turnover (as of 2014):10.5 million / 6.0 million eurosGrain production: ca. 2,690 tonsElectricity from renewable sources: 4,298,000 kWh

D e p a r t m e n t o f M u n i c i p a l A f f a i r s –M u n i c h A g r i c u l t u r a l O p e r a t i o n sD e p a r t m e n t ( K o m m u n a l r e f e r a t :S t a d t g ü t e r M ü n c h e n )

Contact address:

Landeshauptstadt MünchenKommunalreferatStadtgüter München Freisinger Landstraße 15380939 MünchenTel.: 089 3246860Fax: 089 32468620E-Mail: [email protected]

For more information please visit:www.muenchen.de/rathaus/Stadtverwaltung/Kommunalreferat/stadtgueter.html


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Activities:

The Munich Market Halls provide Munich’sresidents with regional, fresh, prime qualityfood.

In particular small and medium-sized food-trading companies are supported, helpingthem to survive the competition with the large food chains.

Founded:

1912 Großmarkthalle (Wholesale Market)1878 Schlachthof (Abattoir)1807 Viktualienmarkt


On 1 January 2007, the Wholesale Marketand the abattoir merged to form the MunichMarket Halls. They are incorporated as anowner-operated municipal enterprise into theDepartment of Municipal Affairs.

Number of employees (as of 2009):106

Facts and figures:

The city’s permanent food markets:

ViktualienmarktA paradise for connoisseurs as there isnowhere else which sells the same range offresh products and specialities!

Markt am Elisabethplatz (Market at Elisabethplatz)Not only is the market a favourite place tomeet for the residents of Schwabing, it is alsoa mecca for gourmets.

Pasinger Viktualienmarkt (Viktualienmarkt in Pasing)The kid brother is just as impressive when itcomes to regional, fresh and first-class pro-ducts.

Wiener MarktThe market is the centre of the Haidhausendistrict and attracts everyone looking for quali-ty produce.

The Munich weekly markets – just around thecorner. More than 40 weekly markets and farmers’ markets across the whole of the city.Around 120 marketeers offer a wide range offresh food products to their customers.

For market days and locations please visit:www.wochenmarkt-muenchen.de

Wholesale market: The international fruit and vegetable market inthe heart of Europe covers an area of 310,000m². Around 400 import and wholesale com-panies are selling not only fruit and vegeta-bles but also flowers and delicatessen pro-ducts. Regional fruit agencies sell their goodsfrom across the world here too.

Abattoir:As well as the well-established abattoir, anumber of other grocers have set up shop inthe same 124,000 m² area. As well as Italianand Greek delicatessens, there are cateringcompanies and wine sellers as well as excel-lent restaurants here.

Capital assets (as of 2013):45 million euros

D e p a r t m e n t o f M u n i c i p a l A f f a i r s –M u n i c h M a r k e t H a l l s ( K o m m u n a l r e f e r a t - M a r k t h a l l e n M ü n c h e n )

Contact address:

Landeshauptstadt MünchenKommunalreferatMarkthallen MünchenSchäftlarnstraße 1081371 MünchenTel.: 089 233-38500Fax: 089 233-38595E-Mail: [email protected]

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D e p a r t m e n t o f M u n i c i p a l A f f a i r s –M u n i c i p a l F o r e s t A d m i n i s t r a t i o n ( K o m m u n a l r e f e r a t – S t ä d t i s c h e F o r s t v e r w a l t u n g )

Activities:

Management of forest owned by the city, theHeiliggeistspital-Stiftungswald Forst Kastenand the SWM woodlands.

Founded: 1950

Form of organisation:City-owned enterprise incorporated in theDepartment of Municipal AffairsHeadquarters: Forsthaus Gotzing/Weyarn,Miesbach region

Number of employees: 23

Facts and figures:

There are six forest stations within a radius of100 km. The forest administration owns fourspecial timber-towing vehicles, primarily fortowing timber on roads suitable for lorries,three municipal vehicles for use by the for-esters and forest workers, special forestrytools for the forest workers (e.g. two heavyand light motor saws).

The majority of the municipal forests performa particular function: there are 1,600 ha ofrecreational forest, 2,280 ha of nature reser-ves and landscape conservation areas, 605 haof soil conservation forest, 1,614 ha of forestwhich aid against emissions and noise, whileprotecting the climate and roads, and finallythere are 560 ha of biotope conservationforests.

There are 150 guided forest tours with around15,000 annual participants.

Particulars:

The municipal forest administration is thesecond largest communal forest owner inBavaria. It has been awarded the “FSC andNatureland Certificate” for exemplary forestmanagement and cultivation.


40,000 solid cubic metres felled annually(85% conifers): 3 million euros revenue.

Contact address:

Landeshauptstadt MünchenKommunalreferatStädtische ForstverwaltungKilian 183629 Weyarn/GotzingTel.: 08020 907570Fax: 08020 907566www.forst-muenchen.de

For guided forest tours please contact:District Forester Thomas MayrForstkastenstraße 4782131 StockdorfTel.: 089 85609834


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Activities:

With roughly 5,000 client contacts a day, theDepartment of Public Order considers itselfnot only an agency for security and order butalso a service provider and “citizens depart-ment.” Comprehensive services are offeredfor a variety of life situations:

The Department of Public Order accompaniesall Munich residents quite literally “from the cradle to the grave.” In the first days oflife the office enters the newborn child intoits birth registry. Further, it is responsible for many important matters of daily life –childrens’ passports, identity cards, driver’s licenses, vehicle registration, voting papers, residence registration, residence permits,marriages, business registrations, pensioninformation, and death certificates.

In addition, among the varied activities of theDepartment of Public Order are such complexareas as the inspection of foodstuffs, wea-pons control and traffic management. Theprofessional and volunteer fire departmentsare also to be found here.

Founded:

Founded in 1949 as the “Department ofDistrict Administrative Matters and PublicOrder.” Structured into major divisions andrenamed “Kreisverwaltungsreferat” in 1976.


Municipal department with the followingstructure:

Department for IT, Finance and HumanResourcesMain Division I: Security and OrderMain Division II: Resident AffairsMain Division III: Traffic ManagementMain Division IV: Fire Department

Number of employees (as of 01/ 2014):3,425

Facts and figures (as of 2013):

Security and Order– 22,055 business were registered– roughly 22,000 grocery stores (including

4,500 restaurants) in the city area– 20,497 inspections by the municipal food

inspectors– 5,945 events and gatherings in Munich– 6,000 owners of weapons were screened

for their trustworthiness– 59,000 found objects were turned into the

lost and found office – of which 38 percentcould be returned to their owners

Resident Affairs– roughly 825,000 residents visit the

residence registration offices each year– 4,571 marriages and 255 registered life-

partnerships were sealed at the Munichregistry offices, 21,850 births and 13,175deaths were registered

– 3,041 people were naturalized as Germancitizens

– 375,428 foreign citizens from 182 countriesreside in the city

– more than 100,000 residence certificatesand other residence documents were issued

D e p a r t m e n t o f P u b l i c O r d e r ( K r e i s v e r w a l t u n g s r e f e r a t )

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Traffic Management– 1,106 traffic lights are in operation– 1,200 km of bicycle lanes in the city area– 47 “bicycle streets” with priority for cyclists– 440 low-speed zones in the city area– 810,071 vehicles (motorcycles, automobiles,

lorries, buses) are registered in Munich– 55,000 driver’s licenses are issued each

year– 558 school crossing guards are employed in

Munich– 142,536 parking permits were issued

Fire department– 4,757 fire calls– 9,412 calls for technical help (high water,

storm damage, etc.)– 51,599 calls to the ambulance service– 938,362 emergency calls

Many services of the Department of PublicOrder can be handled online quickly and simply.Under www.kvr-muenchen.de you can find:– Information on all activities of the KVR– Opening hours and addresses– Application forms of all kinds (change of

residence, business registration, parkingpermits, and much more)

– Online orders that you can place from yourhome computer (personalised license pla-tes, certificates, absentee ballots, and muchmore)

Many of the most frequently requested servi-ces of the Department of Public Order areoffered in five local branches and five districtinspection centres, so clients can make themost important office visits close to wherethey live or work.

All information regarding locations, openingtimes, and range of services can be foundunder www.kvr-muenchen.de

In addition, in the Portal for Mobility and Traf-fic (Portal für Mobilität und Verkehr) underwww.muenchen.de/mobil all relevant informa-tion for getting around Munich is also listed:all modes of transportation, all informationservices and it is always up-to-date.

Information on the professional fire depart-ment, volunteer fire departments, disasterprotection, and emergency medical servicesare found underwww.feuerwehr.muenchen.de

Contact address:

Landeshauptstadt MünchenKreisverwaltungsreferatRuppertstraße 11/1980337 MünchenE-Mail: [email protected]


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Activities:

With the “Munich Model” (München Modell)the city offers opportunities to middle-incomeMunich households, especially families withchildren, to either buy an affordable dwellingin the city (Munich Model Ownership) or livein a rental apartment at a reasonable rent(Munich Model Rental). These offers are alsoaimed at the many commuting professionalswho live outside the city but work in Munich.In both models the household income cannotexceed a specific upper limit.

In “Munich Model Ownership” (München-Modell-Eigentum) the City of Munich makesmunicipal building sites available at fixed prices independent of down payment, andtherefore well below the actual market value.Supplementing this subsidy, the State ofBavaria makes building loans available as wellas loans from the Bavarian interest reductionprogram for the purchase of assistance-eli-gible property. Disbursement of these loans isdone throuth the BayernLabo, the AssistanceInstitute of the BayernLB, as an organ of sta-te residence policy. In this context, the City ofMunich functions not only as a municipal enti-ty but as a state authority. An examinationinto whether a given household meets the eli-gibility requirements for both property pur-chase assistance and for loans from the Stateof Bavaria is performed, after counselling andsubmission of application, in the Departmentof Urban Planning and Building Regulation.

In “Munich Model Rental” (München-Modell-Miete) designated social housing propertiesare transferred at uniform prices, regardlessof the site, to developers who will build afford-able apartments on them. Households wan-ting an apartment through Munich ModelRental require as authorisation an eligibilitycertificate from the Department of Social Ser-vices, Office of Housing and Migration (Sozial-referat, Amt für Wohnen und Migration). Forfurther information please call 089 233–40001.

In the announcement of city properties forapartment building the plans of collectivesand home-building cooperatives are givenspecial preference.

In all residential policies special attention isgiven to the urban-planning motto “Compact-Urban-Green” and to the desire to assure thetypical Munich population mix (“MünchnerMischung”). The aim is to achieve a wide dis-tribution of income groups and correspondingresidence offerings, especially in new devel-opments.

Founded: 1979


A municipal department with the followingdivisions:– Department Directors and Administration– Main Division I: Urban Development Planning– Main Division II: Urban Planning– Main Division III: Urban Redeveloping and

Public Housing– Main Division IV: Local Building Commission

Number of employees (as of 03/2014): 700

D e p a r t m e n t o f U r b a n P l a n n i n g a n d B u i l d i n g R e g u l a t i o n( R e f e r a t f ü r S t a d t p l a n u n g u n d B a u o r d n u n g )S p o n s o r e d A p a r t m e n t B u i l d i n g i n M u n i c h

Referat für Stadtplanungund Bauordnung

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Facts and figures:

The action programme “Housing in MunichV” (2012–2016), adopted by Munich’s CityCouncil, as the largest communal building pro-gramme, includes the following key aspects:– The building of up to 7,000 new apartments

each year, including 1,800 subsidised apart-ments.

– To fulfil this goal funds to the amount of 160million euros/year (City of Munich) and 51million euros/year (Federal Government, State of Bavaria) are available.

– Selling prices in Munich Model Ownership,affordable by Munich standards, currentlyrange between 2,800 and 3,200 euros persquare metre, depending on income, in newbuilding (in comparison, the average pricefor a new apartment on the open financialmarket is 5,950 euros per square metre;see the April 2013 real-estate report of theDepartment of Municipal Affairs).

– Through Munich Model Rental, eligible rent-ers pay affordable rents beginning at 7.50euros per square metre with a limitation onpossible rent increases.

– The large municipal development zones areplanned to achieve a balanced social distri-bution, the so-called “typical Munich popula-tion mix”, of low earners, middle incomegroups, and higher income groups with noincome limit.

– The Munich Model assists mainly middle-income households with one or more child-ren.

– In addition, building associations and coope-ratives are given extensive support (forexample, allocation of specific sites).

– Through new sponsorship programmes it ispossible to provide support for trainees andcity employees.

To increase construction of rental apartmentsfor households without compliance to incomelimits the conceptual rental apartment con-struction (KMB) was created with a long com-mitment period and an upper rental limit at alevel comparable to the local marketplace.

In addition, the city’s more than twenty yearsof successes with the programmes “Housingin Munich I” to “Housing in Munich IV”(1989–2011) have resulted in building permitsfor nearly 55,000 residences, more than125,000 permits, and more than 115,000completed projects.

Contact address:

Landeshauptstadt MünchenReferat für Stadtplanung und BauordnungStadtsanierung und Wohnungsbau HA IIIWohnungsbauförderung HA III/11Blumenstraße 31, 80331 MünchenFax: 089 233-28078E-Mail: [email protected]

For detailed information about assisted residential building in Munich, visit:www.muenchen.de/rathaus/Stadtverwaltung/Referat-fuer-Stadtplanung-und-Bauordnung/Wohnungsbau.html


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Activities:

The company’s statutory purpose is primarilyto provide safe and publicly accountable hous-ing for a broad base of Munich’s residentsand for those in the greater Munich area.

Founded: 1928


GmbH (Limited Liability Company)

Number of corporate employees

(as of 09/2013): 786

Facts and figures (as of 09/2013):Management of around 34,300 places of residence.

Particulars:

The GEWOFAG and its daughter companyHEIMAG stand for social, ecological and eco-nomically viable housing and have been buil-ding affordable and attractive housing for over85 years, as well as providing numerousaccommodation-related services.

The GEWOFAG is Munich’s largest landlordand takes such a large responsibility veryseriously.

Capital assets/turnover (as of 09/2013):Capital assets: 1,185.4 million eurosTotal assets: 1,465.4 million euros

G E W O F A G H o l d i n g G m b H

Contact address:

GEWOFAG Holding GmbH Kirchseeoner Straße 381669 MünchenTel.: 089 4123-0Fax: 089 4123-100E-Mail: [email protected]

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Activities:

The primary purpose of the (non-profit)society is to provide safe and socially respon-sible residences for a broad stratum ofMunich’s population. To that end the societyconstructs, maintains, operates, and admini-sters buildings in all legal forms and types ofuses in its own name.

Founded: 1919




Facts and figures:

GEWOFAG Holding GmbH holds 70% and GWG Baden-Württemberg AG 30% of Heimag München GmbH.

As of December 31, 2013, HEIMAG owns5,034 apartments and 19 businesses inMunich.

On December 31, 2012, HEIMAG’s totalassets amounted to roughly 469 millioneuros.

Turnover:

Proceeds from sales in the year 2012 amoun-ted to roughly 3.4 million euros.

H E I M A G M ü n c h e n G m b H

Contact address:

HEIMAG München GmbHClaudius-Keller-Straße 3c81669 MünchenTel.: 089 5142-02Fax: 089 5142-205E-Mail: [email protected]


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Activities:

The provision of affordable accommodationfor Munich’s residents is a central task ofmunicipal responsibility. The GWG Münchenis totally committed to this end. The completespectrum of municipal housing from inexpen-sive apartments to ecological projects, as wellas innovative ways of living make up theGWG München portfolio. They currentlymanage around 27,556 apartments as well as14,270 garages and parking spaces and149,041 m² of industrial real estate. Tenantfestivities, district cafés and youth centres allhelp to build a strong identification of tenantswith their neighbourhood.

Social Management is high on the GWG Mün-chen agenda and the fact that it employs fivesocial workers of its own is sure proof of this.In close co-operation with service centres aro-und the city and along with the social servi-ces, the GWG München offers comprehensi-ve advice and a relevant service and mainten-ance portfolio to its tenants.

The GWG München believes that a goodhome does not only mean individual feasibilitybut also collective support. WGplus – living ina service-based residential community– is anauxiliary service provided by the GWG Mün-chen and is part of their integral supervisionof accommodation for all needs.

Nearly 100 years of experience mean that theGWG München is much more than a ‘typical’lessor. A comprehensive support servicesteps in when illness, old-age or unforeseenpersonal circumstances confront tenants withnew challenges in their lives. Industrial realestate is thus used for social facilities such aswomen’s refuges, nurseries and cultural cent-res on the one hand, as well as for the majorprovision of local supplies on the other.

Founded: 1918




Facts and figures:

The GWG München has capital resources of400,037,244.98 euros, of which 173,519,800euros is common stock.

Sole proprietor is the State Capital Munich.As of 31 December 2013, the total assetsamounted to 1,323,526,820.19 euros, theannual net income to 8,706,866.35 euros.

G W G M ü n c h e n – M u n i c h S o z i a l H o u s i n g C o m p a n y

Contact address:

GWG Städtische WohnungsgesellschaftMünchen mbHHeimeranstraße 3180339 MünchenTel.: 089 55114-0Fax: 089 55114-209E-Mail: [email protected]

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Activities:

The MGS is the renovation agency for theCity of Munich and the project arm of theGWG München. It engages in urban renewalactivities on the basis of trust agreements.The MGS has many years of experience,extensive special knowledge, and interdiscipli-nary know-how in the following service areas:

– Preliminary studies– Project development and guidance– Publicity work– Execution and renovation– Energetic urban renewal– Residential and business street manage-

ment– Vacancy and urban property management

MGS service areas in connection with theGWG München – Project management (construction projects

for the GWG München and third parties)

Founded:

1979 as a municipal holding company


GmbH (Limited Liability Company), a subsidi-ary of GWG München since 2007

Number of employees (as of 2013): 60

Facts and figures:

As a renovation agency-trustee the MGS iscurrently active in the following areas:

a) Officially designated renewal areas accord-ing to § 142 BauGB

– Westend– Milbertshofen (including Petuelring)– Social city Innsbrucker Ring/Baumkirchner

Strasse and social city Tegernseer Land-strasse/Chiemgaustrasse

– Active centres Pasing– Active centres Trudering

b) Study area in accordance with § 141BauGB– Active centres Neuaubing/Westkreuz

The society also provides project manage-ment and building maintenance services tothe GWG München, including financial andtechnical management. Its main employer isthe City of Munich.

M G S M u n i c h S o c i e t y f o r U r b a n R e n e w a l m b H

Contact address:

MGS Münchner Gesellschaft für Stadterneuerung mbHHaager Straße 581671 MünchenTel.: 089 233-33900Fax: 089 233-33989E-Mail: [email protected]


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Activities:

Provision of care and assistance for Munich’ssenior citizens at home and in city-owned facilities.

Founded:

In 1995; at this time all of the municipal andfoundation-owned old people’s residential andnursing homes, including the Mathildenstift,belonged together.

Form of organisation: GmbH

Number of employees (as of 2014):Over 1,800 – including young people on theirvoluntary social year

Facts and figures:

There are currently thirteen facilities, fourambulant nursing services, and a meals servicedelivering to a total of 3,000 residents.


A little more than a third of the places inMunich’s senior citizen facilities are providedby the MÜNCHENSTIFT GmbH, making it themarket leader. In 2012, its annual turnover was around 103 million euros.

M Ü N C H E N S T I F T a n o n - p r o f i t s t a t e c a p i t a l c o r p o r a t i o n

Contact address:

MÜNCHENSTIFT GmbHSeverinstraße 281541 MünchenTel.: 089 62020-340Fax: 089 62020-336E-Mail: [email protected]

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Activities:

The Municipal Savings Bank Munich has beenproviding Munich’s residents with financialservices for 190 years. It is Munich’s marketleader in the private client area, and everysecond resident holds an account there andentrusts them with their banking matters.With its partners from the Savings BankFinance Group (Sparkassen Finanzgruppe),the largest financial union in Germany, thecredit institution offers the full spectrum offinancial services, investment opportunities,and financing plans. The Municipal SavingsBank is particularly engaged in social and cultural affairs in the Munich region.

Founded: 1824

Form of organisation: Public institution

Number of employees (as of 12/2013):2,400 bank employees300 trainees

Facts and figures (as of 31.12. 2013):With roughly 800,000 clients and averageassets of 16.1 billion euros, the MunicipalSavings Bank is the largest savings bank inBavaria and the fifth-largest in Germany.

With its 80 branches, 46 self-service locati-ons, and 45 support centres (KompetenzCenter), it offers the densest location networkof all the credit institutions in the region.

M u n i c i p a l S a v i n g s B a n k M u n i c h( S t a d t s p a r k a s s e M ü n c h e n )

Contact address:

Stadtsparkasse München80791 MünchenTel.: 089 2167-0Fax: 089 900000E-Mail: [email protected]


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Activities:The Munich Municipal Hospital Group with its 4 locations in Bogenhausen, Harlaching,Neuperlach and Schwabing, as well as theDepartment of Dermatology and Allergologyat Hospital Thalkirchner Straße provides com-prehensive first-class medical care for thecitizens of Munich. The academic teachinghospitals are guided by the most up-to-datescientific research in the fields of care, medi-cine and rehabilitation. Alongside the care ofinpatients is an integrated care system foroutpatients, partially residential patients andthose in rehabilitation.

Munich’s Municipal Hospital Group Academyis the group’s central educational facility andone of the largest training providers in Bava-ria. The training department, incorporating theSchool of Nursing, has around 500 trainingplaces. The Academy’s department for conti-nuing and advanced training organises inter-disciplinary training and professional develop-ment courses for the staff members as wellas for participants from external organisati-ons.

The Munich Municipal Blood Transfusion Ser-vice (Blutspendedienst München), suppliesthe municipal hospitals as well as many otherhospitals and doctors’ practices with around200,000 blood components. Its round-the-clock service offers advice on all questions ofmedical diagnosis.

The Medical Services Centre (Medizet) offersa range of high quality services for the 5 affi-liated hospitals as well as for external part-ners within the health care system: phar-macy, clinical chemistry, microbiology andhospital hygiene, pathology and sterile pro-duct care, institute for Clinical Research

Founded:

Munich’s hospitals and supporting top-levelfacilities were merged in January 2005 toform the Munich Municipal Hospital Group(Städtisches Klinikum München GmbH), alimited liability company. The history and tra-dition of some of the hospital locations goesback over a hundred years.


GmbH, sole proprietor is the City of Munich

Number of employees (as of 2014):8,000

Facts and figures:

– 5 hospital locations– 3 supporting top-level facilities – 3,350 beds– 250 places in day clinics

In 2013 the Munich Municipal Hospital Grouptreated:– 136,300 patients on an inpatient basis– 14,700 patients on a day care basis

M u n i c h s M u n i c i p a l H o s p i t a l G r o u p G m b H( S t ä d t i s c h e s K l i n i k u m M ü n c h e n G m b H )

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Particulars:

The Munich Municipal Hospital Group treatsalmost a third of all in-patients in Munich.The municipal hospitals are open around theclock. Around 160,000 people are treated inthe 4 emergency centres annually.

Capital assets/turnover (as of 2012):Total turnover: 653 million eurosCapital assets: 322 million euros

Hospital locations:

Bogenhausen HospitalEnglschalkinger Straße 7781925 MünchenPhone: 089/9270-0

Harlaching HospitalSanatoriumsplatz 281545 MünchenPhone: 089/6210-0

Neuperlach HospitalOskar-Maria-Graf Ring 5181737 MünchenPhone: 089 6794-0

Schwabing HospitalKölner Platz 180804 MünchenPhone: 089 3068-0

Hospital Thalkirchner StraßeThalkirchner Straße 4880337 MünchenPhone: 089 5147-6011

Supporting Top-Level Facilities:

Munich Municipal Blood Transfusion ServiceDachauer Straße 9080335 MünchenPhone: 0800 5757557 (toll free)

Medical Services Centre (Medizet)Kölner Platz 180804 MünchenPhone: 089 3068-2303

Munich Municipal Hospital Group AcademyKraepelinstraße 1880804 MünchenPhone: 089 3068-7701

Contact address:

Management BoardThalkirchner Straße 4880337 MünchenTel.: 089 5147-6010 (telephone exchange)Fax: 089 5147-6703E-Mail: [email protected]

For further information please visit:www.klinikum-muenchen.de


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Activities:

Protecting health and the environment isessential to the quality of life in our city. It isan indispensable foundation and investmentin the present and the future. The Depart-ment of Health and Environment (RGU) enga-ges in the protection, preservation, and regardfor these aspects of life. It aims to protect theecology, health, sustainability, and fairness.

Relationships between human health and theenvironment are apparent in daily life, in work,and in leisure time, and are also reflected inthe activities of the RGU. Among these areprotecting the soil, waterbodies, and thepopulation from noise and toxic substances inthe air. With the focus on keeping Munich acity worth living in and safeguarding sustaina-ble values for future generations, the RGUdevelops environmental and climate protec-tion strategies – in the areas of electromobili-ty, urban climate, and carbon dioxide reduc-tion. It is the largest communal environmentalagency in Germany.

At the same time the RGU is the largest com-munal health organisation in the country, andis concerned with the protection and preventi-ve care of the people of Munich. The depart-ment oversees the sanitation of health facili-ties. Counselling centres provide informationon health issues, medical services, and inaddition to its obligatory tasks it offers nume-rous voluntary programmes.

It also administers the Municipal Cemeteriesand the Municipal Funeral Service, both partof Communal Public Services. With their green spaces, the 29 cemeteries contributeto a balanced city climate. The Municipal Funeral Service helps to regulate the market,ensuring dignified and affordable burials.

Founded:

The Department of Health and the Depart-ment of Environmental Protection were mer-ged in 1998.

Number of employees:

Roughly 880 (including employees of theMunicipal Funeral Service and MunicipalCemeteries)


The Department of Health and the Environ-ment is organized into:– Department administration– Supervisory support– Main Division: Health Protection– Main Division: Preventive Health– Main Division: Environment– Municipal Cemeteries Munich– Municipal Funeral Service Munich

The MS Clinic Kempfenhausen is overseen bythe RGU, and the Health Advisory Board ofthe City of Munich is part of the RGU.

It supports numerous associations, unions,initiatives, and organizations. The RGU admi-nisters the 10,000-euro Munich Environ-mental Prize and accepts applications for it.

D e p a r t m e n t o f H e a l t h a n d E n v i r o n m e n t( R e f e r a t f ü r G e s u n d h e i t u n d U m w e l t – R G U )

Contact address:

Landeshauptstadt MünchenReferat für Gesundheit und UmweltBayerstraße 28 a80335 MünchenTel.: 089 233-96300E-Mail: [email protected]

For more information about the depart-ment’s programmes please visit:www.muenchen.de/rgu

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Building and Construction Agency Munich

(Bauzentrum München)

Activities:

A special drop-in centre for the public and pro-fessionals is the Building and ConstructionAgency Munich at the Trade Fair Centre (Mes-sestadt) in Riem. Each year roughly 30,000Munich residents make use of its services asa centre for expertise and counseling on con-struction, living, energy, and renovation mat-ters.

The Building and Construction Agency, a facili-ty of the Department of Health and Environ-ment (RGU), helps residents develop effec-tive measures for energy saving and therebycontributes to the reduced costs of dwellingsand buildings. It is the only facility in Germanyoffering comprehensive and unbiased coun-selling on construction and energy-efficientliving and renovation. Its roughly 70 volunteercounsellors currently provide information onsome 90 topics. They include energy-efficientheating systems and hygienic water heating,storage, and distribution. It also provides tipson proper insulation, mildew prevention, plan-ning handicapped-accessible apartments andbuildings, and loft conversions.

It offers support to residents planning anykind of construction, weighing bids, and deci-ding which firms and professionals are rightfor the job.

Information evenings provide tips and assis-tance on topics of current interest. In additionto these information evenings at the agency,lectures are organised at various places bythe Munich Adult Education Institute (Münch-ner Volkshochschule). Special assistance isoffered to immigrant residents.

An annual seminar programme and numerousevents help specialists offer the most up-to-date and innovative technologies and serviceswith an eye to climate protection.A permanent exhibition in the Trade Fair Cent-re Riem provides information about productsand services relating to construction, greenliving, and renovation.

Facts and figures (per year):8,000 free counselling sessions270 events3,500 specialists at events30 foreign delegations and visiting groups

Contact address:

Bauzentrum MünchenWilly-Brandt-Allee 10 81829 München Tel.: 089 546366-0Fax: 089 546366-20 E-Mail: [email protected]

Hours:Monday–Saturday (except holidays) 9.00 a.m. to 7.00 p.m.Entry free

For more detailed information about the Building and Construction Agency, please visitwww.muenchen.de/bauzentrum


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Activities:

Performance of all the relevant funeral servi-ces (interment, cremation, burial at sea, aerialburial, transportation, grave maintenance, funeral floral decoration, alternative forms ofburial etc.)

Founded: 1819

Form of organisation:Publicly owned enterprise incorporated intothe Department of Health and Environment


Facts and figures:

Ten hearses in service 24 hours a day, 365days a year.

Particulars:

Municipal undertakers

Capital assets/ turnover:

Annual figures: handling and organising of ca.6,500 funerals, drawing up of ca. 1,500 fune-ral insurances and 400 grave maintenancecontracts, management of more than 18,000funeral insurance and 4,000 grave maintenan-ce contracts. Annual turnover over 20 millioneuros.

M u n i c i p a l F u n e r a l S e r v i c e ( S t ä d t i s c h e B e s t a t t u n g )

Contact address:

Städtische BestattungPalais LerchenfeldDamenstiftstraße 880331 MünchenTel.: 089 23199-02E-Mail: [email protected]

For further information please visitwww.bestattung-muenchen.de

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Activities:

Burial law enforcement, cemetery administra-tion and operation, conducting funerals andapproving tombs and graves.

Founded: 1819


Publicly owned enterprise incorporated intothe Department of Health and Environment.


Facts and figures (as of 2013):29 municipal cemeteries with ca. 260,000 graves4,100 burials6,700 urn interments

Capital assets/ turnover (as of 2013):34 million euros

M u n i c h ’ s M u n i c i p a l C e m e t e r i e s( S t ä d t i s c h e F r i e d h ö f e M ü n c h e n )

Contact address:

Städtische Friedhöfe München Palais LerchenfeldDamenstiftstraße 880331 MünchenTel.: 089 23199-201Fax: 089 23199-209E-Mail: [email protected]

For further information about the municipalcemetery administration please visitwww.muenchen.de/friedhof


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Activities:

As a municipal storehouse of knowledge andinformation, the Munich City Library makesimportant documents available from the pastand the present. In a global informationsociety every city requires a source for bothnew and traditional media. With its offeringsthe Munich City Library helps its users formpolitical opinions, find specific factual and pro-fessional information, develop life values, andenjoy literature and reading. As an “informati-on marketplace” it plays an essential role incontinuing education. The Munich City Libraryaims to be a resource centre for all the city’sresidents. Its media offerings are on the onehand intended to appeal to the specific inter-ests of its users, while at the same time italso fulfills its mandate to provide the popula-tion with every possible kind of information.

Founded: 1843


A division of the Department of Arts and Culture (Kulturreferat)


Facts and figures (as of 2013):– City Library Am Gasteig– 22 district libraries– Monacensia Library in the Hildebrandhaus,

with literary archive– Legal library in City Hall– 5 mobile libraries– 7 hospital libraries– mobile home book delivery service– Munich Lending– 19,000 users daily– 54,000 media loans daily (including roughly

12,400 in the City Library Am Gasteig)– 4,665,000 visits and 13.2 million media

loans

Special services:

Self-reserve by means of radio frequencytechnology

Capital assets/revenue:

Total budget: 41.0 million eurosIncome: 3.5 million euros

M u n i c h C i t y L i b r a r y ( M ü n c h n e r S t a d t b i b l i o t h e k )

Contact address:

Münchner StadtbibliothekRosenheimer Straße 581667 MünchenTel.: 089 48098-3203Fax: 089 48098-3233E-Mail: [email protected]

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Activities:

The MVHS is a municipal further educationcentre and one of Munich’s institutes suppor-ting the concept of life-long learning. 16,000high-class educational courses are part of theyearly programme, covering a broad range ofsubjects from general topics to professionaltraining, as well as political and cultural courses: an indispensable service, ‘in actionfor Munich’. More than 240,000 participantsbenefit yearly from its programme.

The MVHS welcomes everyone regardless ofsocial background, nationality, religion, culturalorientation or age. Learning here happens in afree and open environment, allowing thevaried learning needs inherent within thepopulation to be met. In particular the MVHSaims to reach people in certain areas ofsociety which may not have gained access toother educational facilities in the course oftheir lives.

Founded: 1896


Non-profit GmbH within the Department ofArts and Culture (Kulturreferat)

Number of employees (as of 2013):250 full time jobs (372 employees)

Facts and figures:

Around 8,000 courses and events per term

Particulars:

In order to assure easy access to everyone,the MVHS educational programme is on offerto Munich’s citizens at a wide range of locati-

ons at its own city district centres, as well asbranches and divisions outside the city, inMunich schools, theatres, studios, museumsand public buildings.

Capital assets/ turnover:

End of year accounts 2012: expenditure 31million euros; revenue 13,7 million euros

A d u l t E d u c a t i o n I n s t i t u t e ( M ü n c h n e r V o l k s h o c h s c h u l e – M V H S )

Contact address:

Münchner Volkshochschule (MVHS)Kellerstraße 6Eingang Rosenheimer Straße 5Tel.: 089 48006-0Information service (Infothek): 089/48006-6220E-Mail: [email protected]

General mailing address:Postfach 80 11 6481611 München


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Activities:

The Department of Social Services supportspeople in difficult life situations; providesliving spaces for the socially disadvantaged;supports, strengthens, and protects childrenand young people; supports both families andpeople living together the young and the old,of all nationalities and places of origin. It thuscontributes to the city’s social solidarity, assu-ring peaceful cohabitation, equal opportuni-ties, and participation in society. Part of its jobis strengthening people’s abilities to structuretheir own lives.

The mission of the Department of Social Ser-vices is derived from the German Constitu-tion’s protection of the individual, the SocialState imperative, and subsequent legislation.It holds to the following fundamental values:– Social justice– Equal-opportunity participation in the life of

society for all, with all rights and obligations– Respect for individual dignity and character – Solidarity within diversity– Respect for individual lifestyles


– Department administration– Social Security Office– City Youth Office– Office for Living and Migration– Community centres including job centres– Endowment administration


3,660, including the job centres

Facts and figures:

– 12 community centres and the centralhomeless shelter

– 167 endowments with social agendas– 32 elderly and service centres– 35 community centres– 130 regional and trans-regional recreational

locations– Many other city- and privately sponsored

facilities and social services

D e p a r t m e n t o f S o c i a l S e r v i c e s( S o z i a l r e f e r a t )

Contact address:

SozialreferatOrleansplatz 1181667 MünchenE-Mail: [email protected]/sozialreferat

85

Activities:

The Department of Education and Sport admin-isters 450 municipal facilities providing for the education and care of children ages 0 to12. It also oversees roughly 800 privatelyspon-sored facilites. As for schools, the Cityof Munich is responsible for 120 municipalschools with their own faculties and financesall 344 public schools. In this capacity theDepartment of Education and Sport oversees224 state schools in addition to municipalones, that is to say it is responsible for theconstruction, maintenance, and furnishing ofthese facilities.

In addition, the department develops an inte-grated educational strategy followed by bothmunicipal and non-municipal institutions. Itsprimary aims are greater equality in educationand increased school participation by allMunich residents. One strategic goal is theexpansion of full-day education in all types ofschools. To realize this goal, in February 2011it established the Munich Service Agency forFull-Day Education (Münchner Serviceagenturfür Ganztagsbildung).

The Department of Education and Sport isresponsible for the city’s sports infrastructure,support of sports associations, and realisationof playground and sports projects in kinder-garten and school facilities. It supports 22district sports complexes, two municipal sta-diums (Grünwalder Strasse, Dantestrasse),two ice rinks, 32 school swimming pools, and468 sports and multi-purpose halls. Its ownrecreational programmes round off its activi-ties.

Founded: 1869


The department includes:– 5 specialised pedagogical divisions– The Sports Office (Sportamt)– Pedagogical Institute– Centre for Information Technology in Educa-

tion– Central real-estate management– Legal Division, with legal oversight of the

State School Office– Staff placement planning, coordination, and

control– Central administration


13,000

Facts and figures (as of 12/2013):– 450 municipal kindergarten facilities with

places for 33,000 children– Oversight of 800 non-departmental child-

ren’s day-care facilities – 120 municipal schools with 72,300 pupils– Financing for 221 state schools– 720 municipal sports fields– Budget: 1.5 billion euros

D e p a r t m e n t o f E d u c a t i o n a n d S p o r t( R e f e r a t f ü r B i l d u n g u n d S p o r t )

Contact address:

Referat für Bildung und SportBayerstraße 2880335 München

E-Mail: [email protected]/bildung-und-sport

Additional online information:– Kindergarten facilities:

www.muenchen.de/kita– Munich schools:

www.muenchen.de/schule– Municipal educational and continuing

education advice:www.muenchen.de/bildungsberatung

– Education and advancement promotion:www.muenchen.de/afa

– Sports: www.sport-muenchen.de


86

Activities:

The Hellabrunn zoo is a fully modern facility.Naturalistic enclosures with adequate spacein which the animals can retreat provide visi-tors with fascinating encounters of both wildand tame animals.

The zoo is an educational institution, onededicated to teaching visitors about the diver-sity of the animal world and providing insightsinto biological and ecological relationships. Indaily shows and at narrated feedings visitorsare presented with exciting information aboutanimals. Signs and displays provide clearexplanations of scientific subjects and raisevisitor awareness about the need to protectcertain endangered species.

Guides inspire with live biology instruction.The zoo engages in and sponsors zoological,ecological, physiological, and ethological research as well as advances in veterinarymedicine.


Non-profit company


Facts and figures (for 2013):1.8 million visitors

H e l l a b r u n n – M u n i c h ’ s Z o o

Contact address:

Münchener Tierpark Hellabrunn AGTierparkstraße 3081543 MünchenTel.: 089 62 508-0Fax: 089 62 508-32E-Mail: [email protected]

87

Photo Credits:

Cover ArchivePage 5 Elke WildrautPage 6 Presse- und Informationsamt

München (Munich CommunicationsOffice)

Page 7 Stefan Obermeier, Stadtwerke München (SWM)

Page 8 Heinrich Hülser, SWMPage 9 Top: Heinrich Hülser, SWM

Bottom: Alexander Walter, SWMPage 10 Left: Arnulf Grundler, AWM

Right: ArchivePage 11 Top: Stefan Obermeier, SWM

Bottom: Heinrich Hülser, SWMPage 12 Top: Bernhard Lang, AWM

Centre: Westbad, Jan Kobel Bottom: Jens Weber

Page 13 Stefan Obermeier, SWM Page 14 Geothermie Sauerlach, SWMPage 15 SWMPage 16 Kerstin GrohPage 17 MVGPage 18 Alexander Walter, SWMPage 19 Mangfalltal, SWMPage 20 Arnulf Grundler, AWMPage 21 Baureferat (Department of Public

Building Construction)Page 22 Faultürme, Luftbildverlag

Bertram GmbHPage 23 Jens Weber, Belebungsbecken

Klärwerk Gut Marienhof Page 24 AWMPage 25 AWMPage 26 Presse- und Informationsamt

MünchenPage 27 Tobias HasePage 28 Johann HinrichsPage 29 Johann HinrichsPage 30 Städtisches Klinikum München

GmbH (Munich Municipal HospitalGroup)

Page 31 Städtisches Klinikum MünchenGmbH

Page 33 Netzleitstelle, SWMPage 33 Wigand von SassenPage 34 Tierpark Hellabrunn (Hellabrunn Zoo)Page 35 Tierpark HellabrunnPage 36 Theresienhöhe, GWG MünchenPage 37 MGS (Munich Society for Urban

Renewal)Page 38 Münchenstift GmbHPage 39 Münchenstift GmbHPage 40 Michael Nagy, Presse- und

Informationsamt, MünchenPage 41 Michael Nagy, Presse- und

Informationsamt, MünchenPage 42 Städtische Friedhöfe München

(Munich‘s Municipal Cemeteries)Page 43 Städtische Bestattung

(Municipal Funeral Service)Page 44 Münchner Stadtbibliothek

(Munich City Library)

Page 45 Design: www.kunst-oder-reklame.deText: Karl Armer

Page 46 Referat für Bildung und Sport(Department of Education and Sport)

Page 47 ArchivePage 48 ArchivePage 49 Referat für Bildung und SportPage 50 Referat für Bildung und SportPage 51 Referat für Bildung und SportPage 54 Geothermie Sauerlach, SWMPage 55 Kerstin GrohPage 56 BaureferatPage 58 Belebungsbecken Klärwerk Gut

Marienhof, Jens WeberPage 59 AWMPage 60 115Page 61 Portal München Betriebs-GmbH

& Co. KGPage 62 Europe Direct InformationszentrumPage 63 Stadtgüter München (Munich

Agricultural Operations Department)Page 64 Michael Nagy, Presse- und

Informationsamt, MünchenPage 65 Kommunalreferat

(Department of Municipal Affairs)Page 66 Kreisverwaltungsreferat

(Department of Public Order)Page 68 Referat für Stadtplanung und

Bauordnung (Department of CityPlanning and Building Regulation)

Page 70 Theresienhöhe, GWG MünchenPage 71 Lieberweg, GWG MünchenPage 72 Lieberweg, GWG MünchenPage 73 MGS Münchner Gesellschaft für

Stadterneuerung mbH (MunichSociety for Urban Renewal)

Page 74 Münchenstift GmbHPage 75 Johann HinrichsPage 76 Städtisches Klinikum München GmbHPage 78 ArchivePage 80 Städtische BestattungPage 81 Städtische Friedhöfe MünchenPage 82 Münchner Stadtbibliothek Page 83 Eberhard Gronau,

Münchner Volkshochschule (Adult Education Institute)

Page 84 Referat für Bildung und SportPage 85 Referat für Bildung und SportPage 86 Tierpark Hellabrunn

Imprint

Publisher: Landeshauptstadt München (State Capital Munich)Editors: Arnulf Grundler, Elke WildrautEnglish Language Translation & Copyediting:Vanessa Magson-Mann, So to Speak EnglishLanguage Services, IckingDesign: Egerer Designteam, MünchenDate of Publication: May 2014

www.muenchen.de/daseinsvorsorge

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