In the April 26, 2016

A weekly publication for you.

In the Know is distributed weekly on Tuesday. Deadline for inclusion in the next issue is Thursday. Please submit information to be included on the Marketing and Communications Request Form located on SAMNet at this location: https://intranet.hshs.org/Effingham/Marketing_and_Communication_Request_Form.aspx

We are the hospitals of HSHS Southern Illinois Division HSHS St. Anthony’s Memorial -EffinghamHSHS St. Elizabeth’s-BellevilleHSHS St. Joseph’s-BreeseHSHS St. Joseph’s-Highland

Our Strategic Goals • Living Our Mission

• Quality/Care Integration

• Develop Our People

• Stewardship: Operations/Finance and Growth

Our Mission To reveal and embody Christ’s healing love for all people through our high quality Franciscan health care ministry.

Promise Pointers

“Whether you think you can or you think you can’t, you’re right.” — Henry Ford

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2016 Colleague Engagement Survey Now Open through May 9The 2016 Colleague Engagement Survey is now open through May 9! This is your opportunity to help create the most attractive work environment at HSHS St. Anthony’s by taking part in this survey.

As before, the survey:• Is simple, short and user-friendly.• Asks questions that assess staff

engagement and emotional commitment to the organization as well as perceptions of hospital culture, support, teamwork, recognition and professional development.

• Responses are completely confidential.

How to Begin

You will receive email notifications and other reminders, and will have two weeks to complete the survey. Please look for the survey link and make a point to provide

your opinions. There is also a link on the home page of the intranet. The more feedback we get, the better we can create an organization you enjoy – one that is the most attractive environment for providing care, and one you are proud of.

To be eligible for incentives, take the survey and encourage others to participate as well! If we reach 90% participation: • All who complete surveys the

first week will be entered into our hospital’s drawing to WIN $100 CASH!

• All who complete the survey will be entered into a drawing to win one week of PTO!

• We will celebrate with an ice cream social!

For more information, please contact the People Services department at Ext. 1335.

Living their “Promise!”I Promise Fourth quarter winners named

HSHS St. Anthony’s Reward and Recognition Team “I Promise” Award program recognizes those colleagues, physicians, volunteers and others who go above and beyond the everyday expected performance of exceptional care. The Reward and Recognition Team name four “I Promise” Award winners each quarter, to those who demonstrate living out the “Promise”, based on the nominations received for that quarter (April-June, July-September, October-December, and January-March).

The Reward and Recognition Team recently announced and presented the following colleagues with their “I Promise” Award for the fourth quarter of the program (January-March 2016):

Kathy Anders, Surgical Care – Orthopedics

Kathy’s nomination read, “I started orientation with Kathy. I was absolutely wowed by her the first day. I learned more from her my first week of orientation than I did in nursing school. Kathy is a wonderful asset to not only 6th floor but to our wole hospital. She inspires me to be a wonderful nurse. I hope to be just half the nurse she is! She is a perfect example of all four Core Values.”

Brenda Fuesting, Emergency Department

Brenda’s nomination read, “I would like to nominate Brenda Fuesting, ED Registrar for the ‘I Promise’ award for her caring and compassion. A family brought their infant to the emergency room with a fever. During their time in ER, the infant became critical and had to be immediately flown out. She witnessed the family struggling to figure out how they were going to get to the facility where the infant was transferred to. Brenda followed her heart and provided the family with her own money. As she provided the family with this generous gift, a couple of other staff members helped as well. I am proud to say that I work with such loving and caring people here at St. Anthony's. She is living out the ‘I Promise’ mission!”

Patsy Lilly, Wound Healing Center

Patsy was nominated for the ways she goes above and beyond her expected duties to demonstrate teamwork, exceed her customers’ expectations, and exhibit integrity and commitment while continually elevating her care. Some examples shared in the nomination included:

• Patsy has created a team atmosphere with the nurses and staff at her center. She encourages her team to strive for the best possible outcomes not only with patients but also with the company. She leads by example and it shows with her staff. She makes it a point to recognize the people she works with on special occasions and makes them feel valued…She even includes other departments by recognizing them for their hard work, giving them small items of recognition out of her own pocket: i.e. cookies, chocolates, etc.

• The patients at Patsy's center are always her priority, regardless of what their need is. In just one example, the first patient that was seen in the center was a homeless man who had no winter clothing. Patsy took clothes from her husband’s closet and gave them to the patient. She asked for nothing in return. She is kind and compassionate and is able to get patients to open up about personal things that the doctors cannot identify.

• Hospital Directors and Managers lean on Patsy for direction on inpatient wound care, regardless of whether the patient is currently established in the wound center or just on the floor at the moment. She takes time out of her numerous responsibilities and stops what she is doing to give guidance… She is constantly giving educational direction to nurses and guiding them in the direction of proper wound care.

Kathy Anders (left) receives her “I Promise” Award from Carolyn Myers, Manager of Case Management and member of the Reward and

Recognition Team.

Brenda Fuesting (center) accepts her “I Promise” Award from Becky Doty, ER Manager, and Jami Davis, Director of Cardiovascular Services, Emergency and ICU.

Patsy Lilly (right) was recognized for living her “Promise” by Wound Healing Center

Director Tammy Probst.

Continued Next Page

Our Core Values in ActionHere is an example of our Core Values being lived out at St. Anthony’s, where we are creating “moments that make lasting memories!” This was shared in a thank you note by a mom who wanted to share her gratitude for how we helped her baby boy over a year ago. Thank you all for living out your “Promise!”

Dear ED Staff,It’s been a year this weekend that I brought my son in to see you when he had RSV at 3 months old. As I was remembering that time this past week I wanted to make sure you all knew just how thankful we are to have received great care for our baby boy. It’s such a scary time when a little one is sick and especially when they have trouble breathing. I couldn’t be more thankful for St. Anthony’s and the way we were treated. Thank you for the long hours, odd shifts and challenging days you put in. My family is beyond grateful for your help and care. Effingham is blessed to have such a hospital. Sincerely,Kelly A. and son (shared with permission by the family)

We are St. Anthony’s and each of us makes a difference!

Rick Schumacher, Accounting

Rick was nominated for making the difference in a life of a person he didn’t know and may never meet again, when he recently saved her life when she was choking in a restaurant. When eating at Applebee’s in Mt. Vernon with his wife one Friday evening, Rick noticed a woman in distress sitting in the table next to them, making the signs and indicating she was choking. Rick performed the Heimlich maneuver on her and saved her life, demonstrating you never know when you might make the difference in someone’s life.

Each of these colleagues received a pin in recognition of their achievement, and is given the choice between a VISA gift card and a gift certificate to the online store. They will also be in the running for the annual Values Award to be named in May 2016.

Rick Schumacher (left) receives his “I Promise” Award from Vicki Macklin, a member of the

Reward and Recognition Team.

NATIONAL MEDICAL LABORATORY PROFESSIONALS WEEK BEING CELEBRATED APRIL 24-30

National Medical Laboratory Professionals Week is being celebrated this week – April 24-30, 2016 – to honor the contributions of our dedicated lab colleagues.

According to the American Society for Clinical Laboratory Science, there are approximately 300,000 practitioners of clinical laboratory science in the United States. Since the development of this career group in the 1920s, the clinical laboratory science professional has played an increasingly vital role in the diagnosis and prevention of disease. Today, the clinical laboratorian is a key member of a health care team.

Thank you to all our laboratory colleagues for the services they provide to patients in this region!

Compassionate Healing and Awareness of Thoughts (CHAT) cancer support group launched by HSHS Hospice Southern Illinois

HSHS Hospice Southern Illinois has launched a new cancer support group called Compassionate Healing and Awareness of Thoughts (CHAT), which will be facilitated by HSHS Hospice Bereavement Counselor Maddie Johnson, MS, NCC, LPC. CHAT is a year-round, open enrollment group for those who have been diagnosed with and/or are undergoing treatment for cancer. The goal is create a safe space of acceptance where each person can share experiences, questions, and concerns. This support group is offered free of charge and no reservation is required.

The group will meet on a monthly basis in St. Anthony's Auditorium-St. Francis Room on the first Monday of every month from 6 to 7:30 p.m. The next session is scheduled for Monday, May 2.

For more information, contact Maddie Johnson, MS, NCC, LPC, Bereavement Counselor, at (217) 347-1571 or email Maddie.Johnson@hshs.org.

National Hospital WeekActivities at HSHS St. Anthony’s

Monday, May 9Celebration Prayer Service/

Blessing of Hands

9 a.m.

Hospital Chapel

This brief prayer service will be a time to honor our colleagues who are celebrating five years of service and up (in five-year increments). A portion of the service will be a commissioning service for those colleagues who will bless the hands of their colleagues.

Colleague Recognition/ Celebration Cookout

Colleagues, Medical Staff and Alumni Invited

10:45 a.m. – 1:30 p.m.

5 p.m. – 7 p.m.

3rd Shift – 11 p.m.

Hospital Auditorium/Tent

Distribution of an “I Promise” gift will take place during the cookout times. For colleagues who are unable to attend, please contact your Director/Manager after Tuesday, May 10 to pick up your gift.

Wednesday, May 11Auxiliary Appreciation Event

Noon

Keller Convention Center

Donor Appreciation Event

5:30-7 p.m.

Hospital Auditorium

Thursday, May 12Service and I Promise Awardees Event

Keller Convention Center

6 p.m.

This special event is for colleagues who are celebrating five years of service and up (in five-year increments), along with those colleagues who were named a STAR or I Promise quarterly award winner over the past fiscal year, and therefore eligible for the Annual I Promise Awards. The four Annual I Promise Award winners will be named at this event

SID offers colleagues a chance to win tickets to 2016 St. Louis Cardinals GamesOnce again this year, the Southern Illinois Division has purchased St. Louis Cardinals tickets as a way to thank our colleagues for all they have done this past year.

All colleagues are eligible to sign up for a chance to win. Rules and drawing dates are as follows:

• 1st Drawing will be held on Thursday, April 28 for four upcoming games. Four winners will be drawn and will receive four (4) tickets each.Games: Friday, April 29 at 7:15 p.m. vs. Washington Nationals Sunday, May 1 at 1:15 p.m. vs. Washington Nationals Tuesday, May 3 at 7:15 p.m. vs. Phillies Friday, May 6 at 7:15 p.m. vs. Pirates

• 2nd Drawing will be held on Tuesday, May 10 during Hospital Week for several games throughout the rest of the season.

Colleagues will have the chance to enter from now until May 9 to win. If you signed up for the 1st drawing and did not win, you do not need to sign up again, as all entries are kept for the final drawing. Only one entry per colleague, please.

Please stop by People Services to put in your entry. Winners will be contacted by People Services and names posted by the Cafeteria. Winning tickets can be picked up in People Services.

Beth Spannagel, RN, earns Wound Care CertificationThe National Alliance of Wound Care & Ostomy recently announced that Beth Spannagel, RN, HSHS Home Care, successfully completed all requirements for certification, demonstrated proficiency and mastery of essential knowledge in wound care, and is now Wound Care Certified (WCC).

To receive this certification, Beth underwent a certification course that encompassed:• Physiology of wound healing• Factors which inhibit/enhance wound healing• Wound assessment, measuring, staging, etiology, prevention• Management/intervention, selection and utilization of topical

therapy• Management of vascular, arterial, and diabetic ulcers• Other modalities of treatment: surgical intervention, hyperbaric

oxygen, growth factors, electrical stimulation, hydrotherapy, topical negative pressure, skin equivalents, etc.

• Patient and family education/counseling• National healthcare issues• Legal/ethical aspects, standards, quality care issues• Coordination of services, multi-disciplinary

Congratulations, Beth, on your certification, and demonstrating your promise to provide the highest quality wound care to our patients!

Happy Birthday!To our colleagues celebrating May

Birthdays!Ted AlbersGail BaileyTabitha BaileyElizabeth BlassingameTyler BloemerJoyce BoggsMarilyn BooneMatthew BrownKathryn BrummerFelicia BrummettMary BryantCathy BuddeSarah BuhnerkempeTiffany CastJessica ConnorAnita CornellWendy DetersJean DeVorePriscilla DillinghamLinda DustJessica DyeKatelyn FeldkampDiane FishScott Floyd

Diana FuestingMary FuestingCrystal FugateMaria GoecknerBrittany GoecknerRita HabingCrystal HabingSherrill HarrisKatelyn HebronVanessa HorstKimberley JansenMallory JansenAlisha JewellKristen KeyesJon LankowPatsy LillyJennifer LohmanLisa MahaffeyKelly ManningMelissa MeekTaylor MorrowStacey NiebruggeDiana PalmerValerie PikeLois Ratermann

Nichole ReynoldsShannon RobertsImelda RuhollJill RuhollJill SandschaferChelsey SchackmannRick SchumacherDottie ShawKassaundra SliferMa Elena SparksMartrene StewartBethany StoneDavid StormTerriann TharpPaula TolchToni WeathermanLinda WhiteDanette WilliamsonLori WinterMeghan WoltmanTara WrightJacqueline Wright

Please join us in wishing them all a Happy Birthday!

Chamber Biggest Loser Community Challenge FinaleTo wrap up the eight-week Biggest Loser Community Challenge, the Effingham County Chamber of Commerce hosted a Finale Event on April 25 at the Workman Sports Complex. Over the course of the challenge, there were 67 teams with a total of 249 people representing over 35 companies in our area that participated.

At the Finale event, St. Anthony’s provided blood pressure checks, and Dr. Ryan Jennings, Chief Medical Officer, spoke on “The Better Half.” The Chamber held grand prize drawings at the Finale event (all 249 participants were entered into the random grand prize drawings – you did not need to be present to win), and a couple of our colleagues won prizes. Congratulations to:• Liz Kremer – Winner of a Garmin Vivofit donated by

The Biggest Loser• Sara Jennings – Winner of a Garmin Vivofit donated by

The Biggest Loser

Prizes can be picked up at the Chamber office.

Watch for more information to come from People Services on prizes for hospital teams.

Congratulations to all who participated to in the Biggest Loser Community Challenge – you are all winners!

RNs, LPNs, CNAs | Culture of Safety - It starts with You

Nurses Week 2016 — Schedule of EventsUBC-Sponsored Nurse Photo Presentation - Hospital Lobby

Monday, May 2 Doughnut and Coffee Bar

6 a.m. - 9 a.m. - Education Center

Breakfast for Effingham Home Care/Hospice

Individual Unit Nurses Week Kick-Off Activities

Tuesday, May 3 Traveling Hawaiian Photo Booth - Get your Smile On! - Sponsored by the Joy Team. Nursing staff can wear Hawaiian-themed or bright colored scrubs with matching bottoms on this day.

10-minute Hand Treatments Sponsored by Effingham Cosmetology Academy. Call Nursing Services at Ext. 1374 to schedule a time; there may be limited spots (First Come, First Serve)

10 a.m. - 1 p.m. - Education Center2 p.m. - 4:30 p.m. - Education Center

Candlelight Vigil for Nursing Staff and Families6:30 p.m. - 7 p.m. Reception - Cardiology Waiting Room7 p.m. - Candlelight Service

Wednesday, May 4 Traveling Hawaiian Photo Booth - Get your Smile On! - Sponsored by the Joy Team. Nursing staff can wear Hawaiian-themed or bright colored scrubs with matching bottoms on this day.

Nursing Breakfast6 a.m. - 9 a.m. - St. Anthony’s Auditorium

Breakfast for Belleville Home Care/Hospice

Thursday, May 5Traveling Hawaiian Photo Booth - Get your Smile On! - Sponsored by the Joy Team. Nursing staff can wear Hawaiian-themed or bright colored scrubs with matching bottoms on this day.

Vital Signs Education 11 a.m. - 1 p.m. - Education Center - Feel free to bring your lunch!

Physician-Sponsored Activity

Friday, May 6Drawings for Prizes Each nurse and aide will automatically be entered.

Vital Signs Education 7:30 a.m. - 9:30 a.m. - Education Center - Feel free to bring your breakfast!

RNs, LPNs, CNAs can begin registration for hand treatments starting Thursday, April 28 in Nursing Services or call Ext. 1374.