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WingTips November 2014 http://business.flydenver.com/info/news/publications/wingtips/2014DecLarge.html[4/27/2015 4:06:39 PM] E-mail not displaying correctly? View in Browser Join our mailing list December 2014 Volume 6, Issue 12 In This Issue Season's Greetings Let There Be Light! Panama Service Pet Facility Opens DEN Upgrades Wi-Fi Shuttles Tracked Travel & Traffic Stats "Open Windows" Open Pan Am Flies Again 360-Degree View The holiday season at Denver International Airport is one of our busiest times of the year. Joy is evident in the faces of children who are waiting expectantly to see a FlyDenver.com: Take Our User Survey We want to hear from our website users! Please rate how well we are providing online information to you. Click here to take the survey. Air Service News Southwest Increasing Flights to Popular Destinations Southwest Airlines announced that it would be adding nonstop flights to the Denver market, bringing the airline's current volume of 174 daily flights up to 185. The increased service, beginning June 7, 2015, will be between Denver and Austin, Baltimore, Boston, Columbus, Houston (Hobby), Minneapolis- St. Paul, Orlando, Phoenix, Pittsburgh, Portland, Raleigh- Durham, and Seattle. Southwest To Offer Weekly Flight to Albany in June Once a week on Saturdays, effective June 7, 2015, nonstop service between Albany, N.Y., and Denver begins on Southwest Airlines. Spirit Airlines Adds to Its DEN Service with Flights to Los Angeles In April 2015, Spirit Airlines will begin flying one daily roundtrip between Los Angeles (LAX) and Denver .

In This Issue - Denver International Airport · 2015-04-27 · 23 nonstop international cities in nine countries. United Airlines operates the service with Boeing 737-700 aircraft

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Page 1: In This Issue - Denver International Airport · 2015-04-27 · 23 nonstop international cities in nine countries. United Airlines operates the service with Boeing 737-700 aircraft

WingTips November 2014

http://business.flydenver.com/info/news/publications/wingtips/2014DecLarge.html[4/27/2015 4:06:39 PM]

E-mail not displaying correctly? View in Browser Join our mailing list

December 2014 Volume 6, Issue 12

In This Issue

Season's Greetings

Let There Be Light!

Panama Service

Pet Facility Opens

DEN Upgrades Wi-Fi

Shuttles Tracked

Travel & Traffic Stats

"Open Windows" Open

Pan Am Flies Again

360-Degree View

The holiday season at Denver International Airport is one of our busiest times of theyear. Joy is evident in the faces of children who are waiting expectantly to see a

FlyDenver.com: TakeOur User Survey

We want to hear from ourwebsite users! Please ratehow well we are providingonline information to you.

Click here to take the survey.

Air Service News

Southwest Increasing Flightsto Popular DestinationsSouthwest Airlines announcedthat it would be addingnonstop flights to the Denvermarket, bringing the airline'scurrent volume of 174 dailyflights up to 185.

The increased service,beginning June 7, 2015, will bebetween Denver and Austin,Baltimore, Boston, Columbus,Houston (Hobby), Minneapolis-St. Paul, Orlando, Phoenix,Pittsburgh, Portland, Raleigh-Durham, and Seattle.

Southwest To Offer WeeklyFlight to Albany in JuneOnce a week on Saturdays,effective June 7, 2015, nonstopservice between Albany, N.Y.,and Denver begins onSouthwest Airlines.

Spirit Airlines Adds to ItsDEN Service with Flights toLos AngelesIn April 2015, Spirit Airlines willbegin flying one daily roundtripbetween Los Angeles (LAX)and Denver.

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parent who has returned from a military assignment. And joy is conveyed by arrivinggrandparents when they see their grandkids, who often run into their arms or hideshyly behind mom and dad before being coaxed into an embrace. The holiday seasonis a time when airport employees realize how important our roles are—we bringpeople together, we welcome visitors to our state, and safely send travelers onflights to reunions with relatives or on long-awaited global excursions. Working at anairport is special, and this is markedly apparent during holidays. We offer our bestwishes for safe and happy travels this holiday season and in the year to come.

Let there be light!The Hotel and Transit Center moved one step closer to installing one of the threepublic art pieces chosen for the complex when a representative from Yann Kersalé’sParis AIK Studio was in Denver to test and position lights within the commuter trainhall and its canopy and the center’s large steel and glass canopy over the new plaza.

Kersalé, who has created light installations around the world, developed a piece forthe HTC titled L’eau dans Tous Ses États (Water in All Its States.) In this piece, heexplores the relationships between water’s different states—liquid, solid and gas—andits interaction with fragmented light.

Crews with HTC’s construction tri-venture Mortensen, Hunt and Saunders powered upthe lights for a late evening test. Now each of the light nodes, which are mountedon the train station canopy grid has a beautiful soft glow. Kersalé wants the lights toevoke a light snowfall, and is programming them to shift from warm light to coollight as the commuter trains arrive and depart.

The canopy lighting is part of Kersalé’s overall public art project, which also includesa light-projection-based installation in the corridor for escalators that movepassengers between the train station (Level 1) and the plaza and terminal (Level 5).The escalator walls will be transformed with crystalline forms and mirrored facets;fabrication is underway and installation will begin in late January 2015.

To view some of Kersalé’s other works, follow this link: ykersale.com/english

To watch a video produced by Denver International Airport about all three HTC artinstallations and the artists behind the projects, click on this link to YouTube.

ContributorsLaura Coale – Writer

Steve Klodt – Chief Editor

Heath Montgomery – Writer

Ken Mostek - Photographer

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Yann Kersalé has created a public art installation whose primary medium is light. His piece isbeing installed at DEN’s Hotel and Transit Center. This photo shows the light nodes that areplaced at the beam intersections of the train station canopy.

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The picture shows the fabrication of a "rocky wall," which will be mounted in the south wall ofthe escalator complex, visible as you go down. The wall is part of Yann Kersalé’s public artinstallation at DEN’s Hotel and Transit Center.

United Launches New Nonstop Service betweenDenver and Panama CityOn Dec. 3, United Airlines inaugurated service between Denver International Airportand Tocumen International Airport in Panama City.

The new service operates daily November through August and five times weekly inSeptember and October, offering Denver-area travelers direct access to Panama’scapital and connections to nearly 40 destinations in 11 countries in Central and SouthAmerica through United’s strategic partnership with Copa Airlines.

"Panama City is a gateway between Colorado and South America, and this new routewill provide increased connectivity for passengers as well as tremendous economicbenefits to Denver and the entire state,” said Denver Mayor Michael B. Hancock.“Estimates show that the Denver-Panama City service will generate $35 million to$40 million in annual economic impact to the state of Colorado and support morethan 400 new jobs.”

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Denver Mayor Michael B. Hancock (third from left) leads the cutting of a ribbon to mark the firstdeparture of United Airlines’ new nonstop flight from Denver to Panama City, Panama. JoiningMayor Hancock at the ribbon cutting and celebration were: Denver International Airport CEOKim Day (second from right), Denver City Council members Judy Montero (second from left) andChris Herndon (third from right), and United Airlines executives Steve Jacquith (far right) andJohn Slater (far left).

On the first flight, Mayor Hancock led a 30-person delegation comprising governmentand business officials, including industry representatives from tourism, trade,economic development, hospitality, and skiing and other sports. The itineraryfeatured a tour of the Panama Canal, a reception at the U.S. Ambassador’s residenceand business meetings with the American Chamber of Commerce Panama and thePanama Chamber of Commerce.

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Denver Mayor Michael B. Hancock is an enthusiastic passenger on United Airlines’ first nonstopflight from Denver to Panama City, Panama. Hancock led a delegation of government andbusiness leaders to meet counterparts in Panama’s capital city and establish trade links.

Today more than 700 people a day travel between Colorado and Central and SouthAmerica. This new service is anticipated to stimulate tourism and establish culturaland business connections.

Panama City adds to DEN’s network of 180 nonstop destinations worldwide, including23 nonstop international cities in nine countries. United Airlines operates the servicewith Boeing 737-700 aircraft with 118 seats – 12 in United First and 106 in UnitedEconomy, including 40 Economy Plus extra-legroom seats. The flight will depart fromDEN at 12:10 p.m. and arrive in Panama at 8 p.m. The flight will depart fromPanama at 9:15 a.m. and arrive in DEN at 1:25 p.m.

"United Airlines continues to be a valuable partner for Denver, and their nonstopflight to Panama City will strengthen the region’s position as a global hub andinternational competitor," said Kim Day, Denver International Airport CEO.

Take My Paw, I’m a Stranger in Paradise

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Picture your dog or cat checking into a resort that includes suites, flat-screen TVs,indoor grass, a splashing pool, an aquarium, and an “adventure jungle.”

It happens daily at Paradise 4 Paws, a luxury pet boarding facility for canines andfelines, now open at Denver International Airport.

Paradise 4 Paws is located at the WorldPort facility, 24735 E. 75th Ave., just east ofthe Pikes Peak shuttle parking lot along 75th Avenue.

It is the airport’s first pet boarding facility, and it features more than 25,000 squarefeet of space dedicated to 24-hour service that includes day and overnight pet stays.The resort suites are for large dogs, and they overlook expansive indoor play areasthat feature indoor grass, soft rubber flooring and a bone-shaped splashing pool.

Cats have a few intellectual pursuits, such as watching fish in an aquarium, at Paradise 4 Paws,a new dog and cat boarding facility at Denver International Airport.

Select dog suites have flat screen TVs with canine-friendly programming, and 24-hour Web cams. Small dog breeds less than 25 pounds have their own wing of theresort, and cats have a gated community of bungalows. In the cat area, an adventurejungle offers exploration and activity, with custom-made trees where they can climband jump. Cats also can sit in front of a large aquarium.

“It is evident Denverites love their pets,” said Saq Nadeem, founder and CEO ofParadise 4 Paws. “And we’re pleased to offer them a new option in premium dogand cat accommodations. Denver International Airport, the fifth busiest in the nation,serves a large number of pet parents each day, and we’re enthusiastic aboutproviding them added convenience and peace of mind when they travel.”

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Paradise 4 Paws, a dog and cat boarding facility at Denver International Airport, offers indoorgrass and several other features.

The facility has 24-hour check-in/check-out every day of the year. On-site veterinaryassistants, as well as dog obedience training, cat and dog grooming, pet massagetherapy, and pet transportation are available. Pet owners using Paradise 4 Paws areable to leave their vehicle at the facility for a flat parking rate of $12 per day,which includes shuttle transportation to and from Jeppesen Terminal.

Paradise 4 Paws opened its first location at Chicago O’Hare International Airport in2008 and then expanded to Dallas-Fort Worth International Airport.

For more information, visit www.Paradise4PawsDenver.com, or call (303) 342-6996.

Paradise 4 Paws opened a dog and cat boarding facility at Denver International Airport. The petresort offers numerous features that cater to and pamper canines and felines who need shelterand supervision while their masters are traveling. More than two dozen people attended theopening of Paradise 4 Paws, including Denver Mayor Michael B. Hancock (second from left). Anopening ceremony was conducted at a bone-shaped splashing pool for dogs.

Public Wi-Fi Infrastructure at Airport UpgradedDenver International Airport recently completed an upgrade to the public Wi-Fiinfrastructure that serves the concourses. The effort included a $1 million upgrade ofthe wireless access points, antennas, controllers and switches to new, state-of-the-art Wi-Fi technology.

DEN has offered Wi-Fi since 2007 and the demand for it has grown exponentially.

This upgrade increases the capacity of the Wi-Fi infrastructure, while reducing

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congestion on access points in concourse locations with heavy passenger traffic. DENhas increased the access points to afford consistent signal coverage throughout thepublic areas of each concourse, and extra attention was paid to their center cores,subcores, and train platform areas, which lacked proper coverage. The newarchitecture and technologies deployed ensure strong, scalable public Wi-Fi with theability to meet growing demand.

The improvements have not gone unnoticed. The Feb. 10, 2014, issue of Forbesranked Denver International Airport as one of the best airports, out of America’s top15-busiest airports, for Wi-Fi consistency and capacity.

Airport Launches Real-Time Shuttle Info inParking Lots

Just in time for the busy holiday travel season, Denver International Airport is makingthe parking experience even more convenient by providing passengers with real-timeinformation about exactly when the next parking lot shuttle bus will arrive.

LED display screens have been added toeach of the 18 shelters located in thePikes Peak shuttle lot ($8 per day). Thedisplays show, in real time, when thenext shuttle bus will arrive.

Shelters in the Mt. Elbert shuttle lot ($8per day) as well as the east and westeconomy lots ($13 per day) containsigns with instructions on how to getthe same information via phone, textor QR codes using a smartphone.Additional LED signs are expected to beinstalled next spring. The service isbeing installed by ABM, the airport’sshuttle provider.

One of 18 new LED signs in the Pikes Peak shuttle lot at Denver International Airport showspassengers when the next bus to the terminal will arrive.

The new system uses GPS technology to track the exact location of each shuttle bus,

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and predicts the arrival times at each stop in the parking lots and at JeppesenTerminal. DEN’s shuttle buses transport about 7.5 million passengers annually, andtravel an estimated 2.4 million miles each year.

Travel and Traffic Trends

The Unveiling of an Experimental CustomerExperience, "Open Windows"

Denver International Airport is now showcasing "Open Windows," an experimentaldigital customer experience at B Gates.

DEN commissioned the Denver-based Signal-to-Noise Media Labs group to create aninteractive digital experience that combines elements of art, entertainment andtechnology to create a brand new experience for passengers.

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Open Windows, located near Gate B51 (east side of Concourse B), combines 128custom fabricated LED rings of light and a 3-D motion-detection camera to create an11-foot-tall interactive tower of lights that react to a person's movement. Theinstallation can be programmed with games and other experiences to changepassenger interactions over time so that no two visits are the same.

"We wanted to find a way to create an installation in which travelers could play,enjoy and engage in a unique way that they wouldn't find at other airports," saidJohn Ackerman, DEN's chief commercial officer. "Open Windows was designed as anexperiment to see how we can enhance the airport through innovative uses oftechnology, art and other mediums."

"Open Windows" is an interactive light experience that engages users with motion and soundcontrollers. It is located at B Gates, in the east wing.

Open Windows was developed using open source hardware and software, andcontains more than 2,000 feet of wires, 7,680 individual LED lights, two computersand 1,400 pounds of steel. The motion tracking sensors respond to depth, skeletaltracking and sound.

Pan Am Flies AgainPhotographer Michael Kelley worked with Anthony Toth, an aviation expert who hasreplicated a Pan Am Boeing 747 aircraft using original cabin installations andfeatures, to create a virtual Flight 120 from Los Angeles to London Heathrow. Kelleydocumented the trip with photographs and wrote about the experience:mpkelley.com

360-Degree ViewDenver television station Fox 31 posted an article and visualization of what airtravelers might experience in the future: a windowless plane: windowless-plane-seeks-to-offer-360-degree-views

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City & County of Denver Department of Aviation8500 Peña Boulevard | Denver, Colorado U.S.A. | 80249-6340

[email protected]

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