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Connected Kenya National ICT Masterplan 2018 Inclusion Innovation & beyond broadband

Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

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Page 1: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Connected Kenya National ICT Masterplan 2018

Inclusion

Innovation

& beyond broadband

Page 2: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Presentation Structure

• Background

• The role of the Kenya ICT Board

• The Proposed National ICT

Masterplan

Page 3: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Vision 2030

3

Move towards

greater efficiency

and at least a 30%

formal market

share*

• Create 10 hubs

and 1000-1500

PBGs

• 10 Tier 1 retail

markets

• Add 3 new

retailers with

national reach

Goals for

2012

1. Tourism 2. Agriculture 4. ManufacturingIT Enabled

Services

Be a top 10 long-

haul tourist

destination

Innovative, com

mercially

oriented and

modern

Improve

competitiveness

to revolutionise

sector

Quickly become

one of the top 3

BPO destinations

in Africa

Efficient and

globally

competitive

driving high

savings and

financing

investments

• Increase beds

from ¬40,000

to ¬65,000

• Increase

visitors from

1.8 M to 3 M

• Raise yields of

key crops by

~3x

• Better

utilisation of

up to 1M ha

• 600K-1M new

hectares made

arable

• Create at least

2 SECs with at

least 10 large

international

players as well

as at least 5

SME parks

• Create 7,500

direct BPO

jobs, 5000 of

which are in

BPO park

• Raise savings

and

investment to

~25-30% of

GDP

Public sector reform

Infrastructure development

People development

Land reform

Economic pillar

To maintain a sustained average economic growth

rate of 10% per year over the next 25 years

Transversal

reforms and

key

enablers

Visions

Source: Vision 2030

3. Wholesale

& retail

6. Financial

services

Page 4: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Opendata.go.ke, Africa’s first online

government data portal

Launched 08 July 2011 by the

President of Kenya

Page 5: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Kenyan Professional Services: Sub-Sector Split by Revenue

Other service sub-sectors

Insurance Services

Shipping & Freight Service

Non-Banking Financial Services

Quantity Surveying Services

Business & Management

Consulting Services

Market Research Services

Business Process Outsourcing

Advertising Services

ICT Consulting Services / ITES

Consulting Engineering

Services

Education Services

Nurses

Dental Services

Medical Services

Banking Services

Legal Services

Accounting Services

Architectural Services

Professional Services Sector

Page 6: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Kenya ICT Market Size 2010-15

2010 2011 2012 2013 2014 2015

Services total 91.20 107.65 130.04 153.52 180.00 209.04

Packaged software total 69.12 80.06 88.91 101.72 116.92 132.40

Hardware total 586.40 681.01 829.25 955.94 1,078.92 1,192.11

$0

$200

$400

$600

$800

$1,000

$1,200

$1,400

$1,600

$1,800

Source: IDC Kenya Blackbook

Page 7: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Markets still emerging from either

negative or single digit growth

after the global economic crisis.

Some countries peaked around

2009-2010 with extra spending

stimulated by new broadband

capacity.

Ghana is seeing a lot of

investment after oil discovery

with a knock on effect on

finance, services and

infrastructure.

Ethiopia is working in PPPs with

vendors to build more

infrastructure as well as having a

management contract (with

France Telecom until 2012) for its

PTO to grow penetration.

Growth in IT Services expected to

increase most as cloud

, VPNs, MPLS gradually take root.

-

500

1,000

1,500

2,000

2,500

Nigeria Kenya Tanzania Ethiopia Ghana Uganda

Services

SW

HW

IT Market Size 2011

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

2011 2012 2013 2014 2015

Nigeria Kenya Tanzania Ethiopia Ghana Uganda

IT Spending growth 2011-2015

Source: IDC Country Blackbooks, IDC Telecoms Services Database, EIU

Market Share & Growth

Page 8: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Internet Users

8

In more developed

countries the total

number of connections vis

a vis the number of users

are evenly spread

In countries like

Kenya, Nigeria and

Morocco, there are lower

numbers of connections

but higher number of

users indicating most

connections are shared

connections and largely

comprise business

connections (including

publicly accessible

connections like cyber

cafes, education

institutions).

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

Kenya RSA Nigeria Rwanda Ukraine Philipines Egypt Morocco

Internet Users vs Connections as a % of population

Total Internet user penetration Internet subscribers percentage of total population

Page 9: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Benchmarking

9

• Kenya has a higher internet

penetration vis a vis South

Africa but mainly bolstered by

mobile internet connections

though with a lower

proportion of households

connected owing to a

declining fixed network and

poor development of DSL

based services.

• Kenya compares much better

than both Nigeria and

Rwanda on both counts

• Egypt has a much higher

overall and household

internet penetration with a

huge gap of almost 25

percentage points at

household level.

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

Kenya RSA Nigeria Rwanda Ukraine Philipines Egypt Morocco

Total Internet vs Household penetration

Proportion of households with internet access Total Internet user penetration

Page 10: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Computer Penetration

10

• Kenya has slightly higher

PC penetration rates than

Nigeria and Rwanda but

still very far behind South

Africa and Morocco, mostly

owing to lower disposable

income than these

countries.

• Population figures for

Nigeria (high) and

Phillipnes (low) help skew

penetration rates either way

as do GDP per capita

figures when thinking of

disposable income and

installed base of computers

in households.

0

1

2

3

4

5

6

7

8

9

Kenya RSA Nigeria Rwanda Ukraine Philipines Egypt Morocco

Computers per 100 inhabitants

Page 11: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Internet vs PC Access

11

• In terms of PC Access at the

household level, Kenya is

only better than Rwanda.

• It should be noted that

Nigeria as a manufacturer of

PCs (Zinox brand) that are

locally affordable, accounts

for much higher PC

penetration at household

levels but negligible

household internet

penetration given

infrastructure issues

(submarine cables arrived

way after they did in East

Africa)

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

Household Internet Access vs PC

Proportion of households with internet access

Proportion of households with a computer

Page 12: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

The Kenya ICT Board

Vision

Kenya Becomes a top ten global ICT hub

Mission

To Champion and effectively enable Kenya to

adopt and exploit ICT, through promotion of

partnerships, investments and infrastructure

growth for socio-economic enrichment

Mandate

Implementing agency for the Ministry of

Information and Communications

Page 13: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Kenya ICT Board programs

Connectivity & Public Sector Transparency

Public Sector Digitization and Infrastructure

E-Procurement

Land Digitization

Judiciary Digitization

Digital Inclusion

Pasha (Digital Villages)

Kennet

Govnet

Laptops for Universities

Local Content development

Local applications and content development

Entrepreur support

Open Data and Country Content Strategy

Public Sector Shared Services

Financials

HR Procurement, IT Help Desk, License Mangement

Infocom Sector Development

Outsourcing Development

Capacity Development

International Marketing

Local Outsourcing

Business Parks

Incubation, Standards, Centres of Excellence

Page 14: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Outline

• Background

• Proposed Strategy

Page 15: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Foundational Pillars:

By 2018:

Kenya becomes

Africa’s most

globally respected

knowledge economy

1. Every citizen connected

2. Kenya is Africa’s ICT Hub

3. Public Services for all

4. A society built on knowledge

1. Integrated Country Positioning:

Integrate Kenya’s ICT agenda into local and international communication including policy, political and diplomatic initiatives to promote Kenya’s innovation and Konza Technology

City

2. Enhancing Citizen Capacity:

Deploy integrated, open and secure national networks across all technology domains with an emphasis on shared access, growing national capacity and inclusion of all citizens

3. Integrated ICT infrastructure & Info-structure

Minimize duplication and create true integration in the investment in public services ICT to enable best practice application of shared services, national data infostructure, open

data, and policy frameworks

1. Enhancing Public Value

Enhancing the delivery and

access of public services for

all through strategic and

innovative use of ICTs and

achieve exemplary

governance

3. Strengthen ICT as a

driver of industry

Transformation of key Vision

2030 economic sectors to

significantly enhance their

productivity and global

competitiveness and growth

2. Developing ICT

Businesses

Develop Kenyan ICT

Business that lead the world

in understanding emerging

market needs

Page 16: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

1. Enhancing Public Value

Enhancing the delivery and

access of public services for

all through strategic and

innovative use of ICTs and

achieve exemplary

governance

3. Strengthen ICT as a

driver of industry

Transformation of key Vision

2030 economic sectors to

significantly enhance their

productivity and global

competitiveness and growth

2. Developing ICT

Businesses

Develop Kenyan ICT

Business that lead the world

in understanding emerging

market needs

One stop shop approach to the delivery of

public services to persons and

establishments

• Access by 100% persons

• Access by 100% establishments

• Access to 80% of public sector

services

Improved governance through a whole-of-

government approach constitution to IT

alignment

• Best in class enterprise architecture

that addresses the imperatives of the

new constitution

• Best in class implementation

Strategic pillars

Established eco-system for market

adoption of locally developed innovations.

• 100 successful commercialization

• 20 new innovations that are globally

propagated through government co-

facilitated commercialization

An ICT Industry that is a substantial

economic driver:

• USD 2Bn sector

• 500 new tier 1 ICT companies

• 50,000 jobs

Established eco-system for ICT adoption

with special emphasis on SMEs.

• Impact on GDP +25%

• 60% automation of SMEs

• +50% productivity gain for Vision 2030

economic sectors

Page 17: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

IT Leadership Today

Leadership

Informed Buying

Contract

facilitation

Making

technology work

Relationship

Building

Architecture

Planning

Business Systems

Thinking

Contract Monitoring

Vendor Development

Page 18: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

The Plan

Foster the development of globally

competitive ICT industry as an enabler

of the provision of citizen services and

transformative businesses

Page 19: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Infocom Sector Development Goals for 2018

• 50,000 ICT jobs

• 500 new organizations across various

ICT sub-sectors

• 20 global facing innovations

Page 20: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Initiatives

1. Human capacity development

2. Market development

3. Competency development

4. Innovation development

5. Infrastructure development

Page 21: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Programs

Market Development

Konza Tech City Marketing

DOIT in Kenya

Human capacity

Curriculum

Intervention

Ministry of Labor Skills Audit

Innovation

National System of Innovation

Infrastructure

Pasha:

Nationwide Access

Kenya Open Data

Platform for

Bandwidth Support

Sector

Competency

Tandaa:

•Entrepreneur development

•Local Content Development

Chipuka:

• Software certification

•BPO Centers of excellence

•National Incubator

MNC Partnership

Page 22: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Toolbox

Linkage to Public sector

Policy

Legal

regulatory

Incentives

Local

Regional

International

Demand Generation

Page 23: Inclusion Innovation & beyond broadband ICT Masterplan(1).pdf · Consulting Services Market Research Services Business Process Outsourcing Advertising Services ... France Telecom

Thank you

www.ict.go.ke

@kenyaictboard

facebook.com/kenyaictboard