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Inclusive Land Governance: Examples from ECA
Land Work in ECA
Governance
Administration
Rights1990s
2000s
2010s
Inclusive Land Governance
• Increasing recognition of the broader socio-economic impacts of land issues in the region
• Persistent inequities and vulnerabilities as the result of political transformations and post-conflict legacies
• World Bank has taken up this challenge through mainstreaming social issues in land administration projects
Inclusive “Approaches” to Land
• Land Governance Assessment Framework (LGAF) offers a comprehensive tool to benchmark inclusive land governance
• Social Tenure Domain Model as an IT-based tool to represent people-land relationship
• Poverty and Social Impact Assessment (PSIA) reviews distributional effects of policy (incl. land) reforms
Framework
Service Delivery
Feedback
Assessment
Examples
One-Stop-Shop Service
Customer Satisfaction
Surveys
Vulnerability Mapping
Vulnerability Mapping
• Approach combines socio-economic assessment with spatial analysis
• Vulnerability = Inability to cope + exposure to risk
• Increasingly adopted beyond disaster/CC community
Implementation in Bosnia
• VM integral part of WB RERP project, and conducted separately in FBH and RS
• Identification of vulnerable groups such as absentee owners, displaced persons and minority groups such as Roma
• Data challenges in regard to informal settlements
One-Stop-Shop
Asan
• Network of centers with unified and coordinated service delivery
• Six core principles underpin concept
• Innovative features such as online queue indicators
Beneficiary Feedback
• Key component of social accountability and citizen engagement
• Primary purpose often to fix problems including social exclusion
• Variety of approaches and tools
11
Customer Satisfaction Surveys in Azerbaijan and Bosnia
• Main purpose is to enhance project effectiveness through identification of obstacles to land service delivery
• 2014 questionnaire disaggregated by socio-demographic attributes
• Findings have helped to simplify particular aspects of registration procedure
Conclusions
• Social inclusion approaches increasingly applied in land administration in ECA
• Tools differ in terms of complexity, time and cost
• First generation of these mechanisms need to be evaluated in terms of their impact on enhanced equity in land administration