4
YOU CAN’T SEPARATE THE PERCEPTION OF A CEO FROM THE PERCEPTION OF THE COMPANY HE OR SHE HEADS L eadership has al- ways been hard and these days it’s getting harder. There was a time when you could be a great leader as a value creator, stay- ing ahead by bridging perfor- mance gaps. Today, a leader has to be a game changer, one who has the ability to see and bridge opportunity gaps. If you focus only on performance, someone else will come along and change the game. You can’t separate the percep- tion of a CEO from the percep- tion of the company he or she heads. The CEO is his company. To be a contender for a ranking of the most influen- tial leaders, a CEO would have built a successful and sustainable busi- ness for all to see. The CEOs on the list would generally be people of integrity, people we look up to as role models. To be at the very top of the list, how- ever, they would have somehow changed our lives in some way. I have had the opportunity to interact with many people in India on my visits here and I find they have a high regard for those CEOs who are world beaters. Both in India and in China, people admire compa- nies that are innovative, bold, world class. This is not just about being global in terms of markets, but also in terms of ideas and talent. In that sense, the most influential leaders across the world are not necessarily the CEOs of the largest companies, but of pace-setting, game-changing companies. The new genera- tion sees things differently from the older generation. They expect CEOs to have a so- cial conscience. They expect business leaders to do things that impact their community, almost in a corporate social responsibility kind of way. Harvard Business Review has recently published its list of the best performing CEOs in the world and the top rank there has gone to Lars Rebien Sørensen, the CEO of Novo Nordisk. Along with financial perfor- mance, the ranking takes into account the company’s (and thereby the CEO’s) environmental, so- cial, and governance performance and Novo Nordisk is known for its deep engagement with so- cial and environmental issues. We sometimes need to go deep to find the men and women who have had the biggest im- pact on our lives. They’re not always obvious. Charismatic CEOs tend to grab media atten- tion, but there are many who have elected not to be very pub- lic and they are not known. I was very glad to see Wired magazine recently put John Lasseter, the chief creative of- ficer of Pixar on its cover. He’s someone the general public would not recognize, but he’s responsible for much of the company’s success. [email protected] E verybody’s heard of Mukesh Dhirubhai Ambani, India’s richest man. Some may even have had oc- casion to meet him, in the course of their work or at a social do. But very few outside his immediate circle can actually lay claim to ‘knowing’ the man. Ask other business- men what they think of Ambani most will tell you he’s a bit of an enigma. Then why has he been voted India’s most influential CEO by a cross section of senior and middle managers across India? It’s probably because of what he stands for. For over a decade, Ambani has been the highest ranking Indian in global listings of the world’s richest individuals. He’s never played this down, having built himself a very visible avant-garde 27 storey home called Antilla, in the heart of Mumbai. Meanwhile, his company, Reliance Industries, a pioneer in creating shareholder wealth, hasn’t lost its hold on the Indian stock mar- kets. In ranking Ambani No. 1 in The Economic Times-IMRB survey of India’s Most Influential CEOs, the participants of were most likely voting for the idea of the man. So it is for the others in the top positions in the rankings. Not only do these individuals stand for something we value, their companies and the industries they represent – banking, telecom, information technology, automobiles – have im- pacted us in significant ways. Professor Linda of Harvard Business School says the most influ- ential CEOs are those whose companies have changed our lives. She also provides an interest- ing insight from her interaction with Indian man- agers: we like world beaters. By definition, influential people impact the way we think and behave. As IE Business School pro- fessor Margarita Mayo points out in her article, they are role models for a new generation of aspir- ing leaders. This is even more so for women, where role models seem to be fewer. In an article accom- panying our listing of India’s Most Influential Women CEOs, Citibank’s Anuranjita Kumar advises women leaders to be inclusive and asser- tive, a balance that comes naturally to women. There’s also a new set of CEOs whose influence is spreading fast across the country, and they are the start-up entrepreneurs. Some of them are not in top 100 yet, but we expect their rankings will go North in the years to come. Indians don’t nec- essarily model themselves on the same kinds of leaders that Americans or Europeans do, says Gurnek Bains, a London based consultant of Indian origin who has made a career of studying cultural differences. Do we prefer our leaders to be ‘strongmen’? Everybody does, says Stanford University’s Jeffrey Pfeffer. Despite all the talk of flat, manager-less organisations, we still want a strong leader who will look after our interests and will prevail in times of conflict and crisis. www.etpanache.com ADVERTORIAL & PROMOTIONAL FEATURE “The key to successful leadership today is influence, not authority” Kenneth Blanchard Leadership Guru T HE E CONOMIC T IMES India Inc’s Most Influential CEOs ILLUSTRATION: VARANI SAHU [6] VISHAL SIKKA INFOSYS [7] ANIL AMBANI RELIANCE ADAG [8] CHANDA KOCHHAR ICICI BANK [9] DEEPAK PAREKH H D F C [10] SUNIL MITTAL BHARTI GROUP [1] MUKESH AMBANI RELIANCE GROUP [2] AZIM PREMJI WIPRO [3] N CHANDRASEKARAN TCS [4] ARUNDHATI BHATTACHARYA STATE BANK OF INDIA [5] ANAND MAHINDRA MAHINDRA GROUP GAME CHANGERS. ROLE MODELS. WORLD BEATERS. THE DEFINITIVE LIST OF CORPORATE INDIA’S MOST IMPACTFUL PEOPLE WORLD BEATERS 10 9 1 2 3 4 5 6 7 8 The most influential CEOs are game changers says Harvard Business School’s Linda Hill THESE INDIVIDUALS STAND FOR SOMETHING WE VALUE AND THEIR COMPANIES HAVE IMPACTED US IN SIGNIFICANT WAYS ANIRBAN MUMBAI WEDNESDAY 30 DECEMBER 2015

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Page 1: India Inc’s Most Influential CEOs · YOU CAN’T SEPARATE THE PERCEPTION OF A CEO FROM THE PERCEPTION OF THE C OMPANY HE OR SHE HEADS L eadership has al-ways been hard and these

YOU CAN’T SEPARATE THE PERCEPTION OF A CEO FROM THE PERCEPTION OF THE COMPANY HE OR SHE HEADS

Leadership has al-ways been hard and these days it’s getting harder. There was a time

when you could be a great leader as a value creator, stay-ing ahead by bridging perfor-mance gaps. Today, a leader has to be a game changer, one who has the ability to see and bridge opportunity gaps. If you focus only on performance, someone else will come along and change the game.

You can’t separate the percep-tion of a CEO from the percep-tion of the company he or she heads. The CEO is his company. To be a contender for a ranking of the most influen-tial leaders, a CEO would have built a successful and sustainable busi-ness for all to see. The CEOs on the list would generally be people of integrity, people we look up to as role models. To be at the very top of the list, how-ever, they would have somehow changed our lives in some way.

I have had the opportunity to interact with many people in India on my visits here and I find they have a high regard for those CEOs who are world beaters. Both in India and in China, people admire compa-nies that are innovative, bold, world class. This is not just about being global in terms of markets, but also in terms of ideas and talent. In that sense, the most influential

leaders across the world are not necessarily the CEOs of the largest companies, but of pace-setting, game-changing companies. The new genera-tion sees things differently from the older generation. They expect CEOs to have a so-cial conscience. They expect business leaders to do things that impact their community, almost in a corporate social responsibility kind of way.

Harvard Business Reviewhas recently published its list of the best performing CEOs in the world and the top rank

there has gone to Lars Rebien Sørensen, the CEO of

Novo Nordisk. Along with financial perfor-mance, the ranking takes into account the company’s (and thereby the CEO’s) environmental, so-cial, and governance performance and

Novo Nordisk is known for its deep engagement with so-cial and environmental issues.

We sometimes need to go deep to find the men and women who have had the biggest im-pact on our lives. They’re not always obvious. Charismatic CEOs tend to grab media atten-tion, but there are many who have elected not to be very pub-lic and they are not known. I was very glad to see Wiredmagazine recently put John Lasseter, the chief creative of-ficer of Pixar on its cover. He’s someone the general public would not recognize, but he’s responsible for much of the company’s success.

[email protected]

Everybody’s heard of Mukesh Dhirubhai Ambani, India’s richest man. Some may even have had oc-casion to meet him, in the course of their work or at a social do. But very

few outside his immediate circle can actually lay claim to ‘knowing’ the man. Ask other business-men what they think of Ambani most will tell you he’s a bit of an enigma. Then why has he been voted India’s most influential CEO by a cross section of senior and middle managers across India? It’s probably because of what he stands for.

For over a decade, Ambani has been the highest ranking Indian in global listings of the world’s richest individuals. He’s never played this down, having built himself a very visible avant-garde 27 storey home called Antilla, in the heart of Mumbai. Meanwhile, his company, Reliance Industries, a pioneer in creating shareholder wealth, hasn’t lost its hold on the Indian stock mar-kets. In ranking Ambani No. 1 in The Economic Times-IMRB survey of India’s Most Influential CEOs, the participants of were most likely voting for the idea of the man.

So it is for the others in the top positions in the rankings. Not only do these individuals stand

for something we value, their companies and the industries they represent – banking, telecom, information technology, automobiles – have im-pacted us in significant ways. Professor Linda of Harvard Business School says the most influ-ential CEOs are those whose companies have changed our lives. She also provides an interest-ing insight from her interaction with Indian man-agers: we like world beaters.

By definition, influential people impact the way

we think and behave. As IE Business School pro-fessor Margarita Mayo points out in her article, they are role models for a new generation of aspir-ing leaders. This is even more so for women, where role models seem to be fewer. In an article accom-panying our listing of India’s Most Influential Women CEOs, Citibank’s Anuranjita Kumar advises women leaders to be inclusive and asser-tive, a balance that comes naturally to women. There’s also a new set of CEOs whose influence

is spreading fast across the country, and they are the start-up entrepreneurs. Some of them are not in top 100 yet, but we expect their rankings will go North in the years to come. Indians don’t nec-essarily model themselves on the same kinds of leaders that Americans or Europeans do, says Gurnek Bains, a London based consultant of Indian origin who has made a career of studying cultural differences. Do we prefer our leaders to be ‘strongmen’? Everybody does, says Stanford University’s Jeffrey Pfeffer. Despite all the talk of flat, manager-less organisations, we still want a strong leader who will look after our interests and will prevail in times of conflict and crisis.

www.etpanache.com

ADVERTORIAL & PROMOTIONAL FEATURE

“The key to successful

leadership today is

influence, not authority”

Kenneth BlanchardLeadership Guru

THE ECONOMIC TIMES

India Inc’s Most Influential CEOs

ILLUSTRATION: VARANI SAHU

[6]

VISHAL SIKKAINFOSYS

[7]

ANIL AMBANI RELIANCE ADAG

[8]

CHANDA KOCHHAR ICICI BANK

[9]

DEEPAK PAREKHH D F C

[10]

SUNIL MITTALBHARTI GROUP

[1]

MUKESH AMBANIRELIANCE GROUP

[2]

AZIM PREMJI WIPRO

[3]

N CHANDRASEKARANTCS

[4]

ARUNDHATI BHATTACHARYA STATE BANK OF INDIA

[5]

ANAND MAHINDRA MAHINDRA GROUP

GAME CHANGERS. ROLE MODELS. WORLD BEATERS. THE DEFINITIVE LIST OF CORPORATE INDIA’S MOST IMPACTFUL PEOPLE

WORLD BEATERS

10 9

1

2

34

56

7

8

The most influential CEOs are

game changers

says Harvard Business School’s

Linda Hill

THESE INDIVIDUALS STAND FOR SOMETHING WE VALUE AND THEIR COMPANIES HAVE IMPACTED US IN SIGNIFICANT WAYS

ANIRBAN

MUMBAIWEDNESDAY

30 DECEMBER 2015

Product: ETNEWMumbaiBS PubDate: 30-12-2015 Zone: PanacheMumbai Edition: 1 Page: ETPANMF1 User: anuragu0507 Time: 12-21-2015 23:06 Color: CMYK

Page 2: India Inc’s Most Influential CEOs · YOU CAN’T SEPARATE THE PERCEPTION OF A CEO FROM THE PERCEPTION OF THE C OMPANY HE OR SHE HEADS L eadership has al-ways been hard and these

The Economic Times-IMRB “India’s Most Inf luential CEOs” study is based on perceptions of senior and middle management executives across India. The study began with a

long list of 120 CEOs based largely on the ET 500 listing. For the purposes of the survey, IMRB di-vided the long list into five sets of 24 CEOs. Each set comprised a mix of CEOs from varied sectors. The respondents were asked for their inputs us-ing a questionnaire, self-administered or admin-istered face-to-face by IMRB’s interviewers.

The respondents were divided into five panels and each panel was approached with a unique

set of CEOs. Care was taken to ensure that a respondent did not provide inputs to a survey instrument which had his own company’s CEO. The respondents were asked to evaluate the CEOs on six parameters - leadership, strat-egy & innovation, performance, stature, social contribution/sustainability and governance.

The respondents were first asked to allocate points to the six parameters, which would add up to a total of 100. The points were allocated based on how important each attribute was in their opinion. This formed the basis of the parameters-weights used in the final analysis. After determining the parameter-scores, the

interviewers determined the respondent’s famil-iarity with the CEOs given in their specific sur-vey-instrument. For CEOs the respondents were familiar with, opinion on each parameter was captured using the ‘free association method’ fol-lowed by a rating on a 3-point association-scale.

Respondents were described a parameter and asked to mention which of the CEOs in the list they associate that parameter with. Respondents

had the freedom to associate as many CEOs that they felt could be associated. Once they had as-sociated the CEO for that particular parameter, they were then asked to rate that CEO on a scale of 1 to 3, wherein 1 signified a weak association, 2 signified a moderate association and 3 signified a strong association.

For each CEO a composite score was then calcu-lated at a respondent level. Across respondents, the sum of these composite scores gave the “influ-ence score” for the respective CEO. The ranking of the CEOs was obtained by indexing their influ-ence scores. The higher the influence score, the higher the rank assigned to the CEO.

METHODOLOGY

IndiaInc’sMostInfl uentialCEOs

Pratap ReddyApollo Hospitals

Sachin and Binny BansalFlipkart

Bhaskar Pramanik Microsoft

G V Prasad Dr Reddy’s Labs

Yogesh Chander Deveshwar ITC

Nusli WadiaWadia Group

Kalanidhi Maran Sun group

T V NarendranTata Steel

Rana Kapoor Yes Bank

Rajan AnandanGoogle

Kunal BahlSnapdeal

Sanjiv Mehta Hindustan Unilever

Kiran Mazumdar-ShawBiocon

Sajjan Jindal JSW Steel

Bhaskar BhatTitan Industries

P R S Oberoi Oberoi Group

Vijay MallyaUB group

Dilip S Shanghvi Sun Pharma Industries

Naveen Jindal Jindal Steel and Power

Sanjiv Goenka RP-Sanjiv Goenka Group

Kushal Pal Singh DLF Group

Anand Burman Dabur India

N Srinivasan India Cements

Pawan MunjalHero Motocorp

Rahul Mammen MRF

D Shivakumar Pepsi Co

Onkar S Kanwar Apollo Tyres

B N Kalyani Bharat Forge

Pramit Jhaveri Citibank

Kishore Biyani Future Group

Naresh Goyal Jet Airways

Harsh Goenka RPG

S K Roy LIC

Venugopal N Dhoot Videocon Industries

Naina Lal Kidwai HSBC

Shobhana Bhartia HT Media

Subhash ChandraZee Group

Vanitha Narayanan IBM

Ashwin Choksi Asian Paints

Gautam Singhania Raymond Group

Prashant Ruia Essar Group

A M Naik Larsen & Toubro

Etienne Andre Marie Benet Nestle India

Sunil Sood Vodafone Essar

Anil Agarwal Vedanta Resources

Arup Roy Choudhury N T P C

B Prasada Rao B H E L

Anil Rai Gupta Havells

Harish Badami ACC

Dinesh K Sarraf O N G C

Ajay G Piramal Piramal Enterprises

G M Rao GMR Infrastructure

B Ashok Indian Oil Corp

R Thyagarajan Shriram Group

Y K Hamied Cipla

Rahul Bhatia Integlobe

Harsh Mariwala Marico

Kalpana Morparia JP Morgan

D Bhattacharya Hindalco Industries

Bhavish Aggarwal Ola

Analjit Singh Max Group

Kenichi Ayukawa Maruti Suzuki

T M Bhasin Indian Bank

Shashi Ruia & Ravi Ruia Essar Group

Rajan Raheja Rajan Raheja Group

Deshbandhu Gupta Lupin

Hyun Chil Hong Samsung

S Bhattacharya Coal India

Malvinder Singh Fortis

C S Verma S A I L

Gautam Thapar Avantha Group

G V K Reddy GVK Group

B C Tripathi GAIL (India)

Sanjay Lalbhai Arvind Mills

S Varadarajan B P C L

Sunil Kaushal Standard Chartered

Ajit Gulabchand HCC

Shyam Bhartia Jubilant

A Vellayan Murugappa Group

Ajay Shriram DCM Shriram

POWERLISTING

Most Influential CEOs, 21 to 100

Mukesh Ambani, 58

Chairman & Managing Director,

Reliance Industries

BRAGGING RIGHTS

World’s richest IndianLEADERSHIP STYLE

Relationship-led, entrepreneurialLATEST PROJECT

Reliance Jio 4G servicesFAMILY

Wife Nita, children Isha, Akash, Anant

Anand Mahindra, 60Chairman & Managing Director, Mahindra Group

MANAGEMENT STYLE

Empowers his team SOCIAL CONNECT

India Inc’s most active voice on TwitterFAMILY

Wife Anuradha, children Divya, AalikaSOCIAL IMPACT

Started Nanhi Kali, an NGO working for the girl child

Vishal Sikka,48 CEO & Managing Director, Infosys

CLAIM TO FAME

Infosys’first non-founder CEO STARTED HIS CAREER AT

Xerox’s Palo Alto research lab BRAGGING RIGHTS

Responsible for turning around SAPs American unit

LITTLE KNOWN FACT

Started two companies, both of which were eventually acquired

Deepak Parekh, 71Chairman, HDFC

STARTED HIS CAREER WITH

Ernst & Young, New YorkMANAGEMENT STYLE

ConservativeWHEN NOT WORKING

Playing bridgeFAMILY

Wife Smita and sons Siddharth and Aditya

N Chandrasekaran, 52

CEO & Managing Director, Tata Consultancy Services

STARTED HIS CAREER WITH

TCS LEADERSHIP STYLE

Focus on the big pictureFITNESS TRACK

A regular at marathons around the world FAMILY

Wife Lalitha and son Pranav

Anil Ambani, 56Chairman, ADAG

MANAGEMENT STYLE

Thinks bigRECENT PROJECT

Partnership with Hollywood’s Steven Spielberg WHEN NOT WORKING

Jogging down Marine DriveFAMILY

Wife Tina, children Jai Anmol, Jai Anshul

Arundhati Bhattacharya, 59Chairman, State Bank of India

LEADERSHIP STYLE

Collaborative FAMILY

Husband Pritimoy, daughter Sukrita ALTERNATIVE CAREER CHOICE

Museologist or a journalist WHEN NOT WORKING

Reading or trying out new restaurants BRAGGING RIGHTS

The only woman banker on the Fortune 500 list

Chanda Kochhar, 54CEO & Managing Director, ICICI Bank

MANAGEMENT STYLE

Eye for executionFAMILY

Husband Deepak, children Aarti, ArjunALTERNATIVE CAREER

Once wanted to be an IAS officer WHEN NOT WORKING

Watching Hindi movies

Azim Premji, 70

Chairman, Wipro

SOCIAL IMPACT

First Indian to sign up for The Giving Pledge, the campaign led by Warren

Buffett and Bill Gates

LEADERSHIP STYLE

Tough love

FAMILY

Wife Yasmeen, children Rishad, Tariq

Sunil Mittal, 58Chairman, Bharti Enterprises

HIS FIRST BUSINESS

Making crankshafts for cycle manufacturers

SOCIAL IMPACT

Bharti Foundation works with over 50,000 under-privileged kids

WHEN NOT WORKING

Playing the tanpuraFAMILY TIES

Wife Nyna, children Eisha, Kavin and Shravin

THE TOP TENKumar M Birla AV Birla Group

Rajiv BajajBajaj Auto

Uday Kotak Kotak Mahindra Bank

Adi GodrejGodrej Group

Venu Srinivasan TVS Group

Cyrus MistryTata Sons

Aditya Puri HDFC Bank

Shikha SharmaAxis Bank

Gautam S AdaniAdani Group

Shiv NadarHCL Group

11

13

15

17

19

12

14

16

18

20

21222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899

100

THIS STUDY IS BASED ON PERCEPTIONS OF SENIOR AND MIDDLE MANAGEMENT EXECUTIVES ACROSS INDIA

The rise of prominent Indians to CEO roles in global firms like Google, Diageo and PepsiCo and the increasing global foot-

print of some of India’s best known companies might suggest that our lead-ers know how to lead effectively across cultures. But the truth is, there is still a long way to go before many Indian lead-ers are able to step onto the world stage and lead in an effective manner. The same applies to leaders from every ma-jor global culture – just the issues each culture has to navigate is different.

There is no such thing as a global mul-ti-national and the cultures of even the most dispersed global firms are firmly embedded in the country of their ori-gin. The top leadership of such firms is often surprisingly uniform and mono-chromatic. Firmly embedded in such firms is a clear view of how influence needs to be exercised. Missteps and

failures when leading people from cul-tures outside of one’s zone of familiar-ity are therefore all too common.

For example, in Scandinavian socie-ties, leadership is a term that has nega-tive connotations. Anyone from out-side who expects orders to be unques-tioningly obeyed typically experiences a rude shock. In many East Asian countries, there exists what an authori-tarian compact. Leaders are obeyed assiduously up to a point, but if they fall off the high standards expected, rebellions on a big or small scale can occur. In parts of Africa, people take comfort from a leader acting as “the big man”. In others, humility and gentle authority is prized.

Each culture has deeply rooted cul-tural tendencies, which arise from the challenges that that society has faced

from time immemorial. These predi-lections — such as emotional positivity, attitudes towards authority or comfort

in unfamiliar social set-tings — have a genetic base. Leaders from each global culture have strengths but also weaknesses they need to be aware of.

In our research, we found senior Indian leaders had an edge in terms of drive, strategic thinking and intellectual f lexibility. Indian cultural DNA also equips Indian leaders to

manage diversity and difference effec-tively. These strengths work power-fully in today’s world and help explain why Indians sometimes have more suc-

cess than leaders from other cultures.However, we also found Indian lead-

ers were poor with respect to team-work. Their confidence was brittle and their ability to project themselves confidently as leaders, variable. Furthermore, Indian leaders were rel-atively poor with respect to self-insight and had a surprisingly frequent ten-dency to react defensively to challeng-ing feedback. It is always dangerous to stereotype and it is always important in global business to look at the person “beyond the race”. Awareness of one’s default cultural tendencies and empa-thy and appreciation for different ways of leading and being led is essential in today’s multi-polar world.

Gurnek Bains is Chairman and Co-Founder of consulting firm YSC

LEADERSHIP ACROSS CULTURES

Traits of influential

leaders vary according to region says

Gurnek Bains

INDIAN LEADERS HAVE AN EDGE IN TERMS OF DRIVE AND INTELLECTUAL FLEXIBILITY

ANIRBAN

10

1

5

9

3

7

4

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2

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MUMBAI, WEDNESDAY, 30 DECEMBER 2015 02

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Page 3: India Inc’s Most Influential CEOs · YOU CAN’T SEPARATE THE PERCEPTION OF A CEO FROM THE PERCEPTION OF THE C OMPANY HE OR SHE HEADS L eadership has al-ways been hard and these

Every position grants you with a certain aut horit y. I n my ex p er ienc e , men and women lever-

age their inf luence and power dif ferently. While most men take to power at work easily and are quick to leverage it, women tend to hold back, till author-ity is clearly shared with them. Leadership attributes that are seen positively in a man can be perceived negatively if exhib-ited by a woman. An ambitious, outspoken, driven and focused man is considered powerful. Men, more vocal in boardrooms, are seen as result oriented and stronger. A woman who demon-strates similar behaviors, may be viewed as aggressive or self-centered, as this behavior chal-lenges preconceived expectations and the nurturing character one expects from women.

Given this reaction, women choose to play a relatively more facilitative role, to avoid any negative perceptions. In my ex-perience, it is advantageous for women to recognise this early and adopt an integrated style of leadership. Being inclusive and yet being rightfully assertive can garner a positive response and propel them forward. Women therefore need to leverage their strengths of collaboration, pa-tience and resilience, which also comes naturally to them, to find a balance in their overall leader-ship style, depending on their en-vironment.

Leaders are expected to be decisive and action oriented. Men tend to take risks with less hesitation. Decision making for men is often driven analytically with some experiential learn-ing thrown in. Women, on the other hand, rely a lot more on intuition and on the opinion of others. Being more inclusive

may sometime fuel perceptions of indeci-siveness, when they are rightfully focused on consensus build-ing. A woman’s style is more subtle relative to a man but it is in no way different in terms of quality of decision making - she connects more coherently and sensitively, taking a balanced view of the situation.

How power is used is influenced by how peo-ple negotiate or influ-ence - men in positions of power place a higher premium on their pro-fessional competence, ne got i at i n g b et t er for opportunities and rewards. Women leaders under-stand their power but more often than not, understate it. They rely more on the personal equity and not always on the power of the role. Negotiations and command-ing a role is both about leading the team towards goals and win-ning minds. Women tend to cali-brate themselves with far more dexterity while being firm, deci-sive and tough in negotiations as they tend to keep the impact of the message in mind at all times.

Internal and external connec-tivity are invaluable in enhanc-ing one’s influence that may lead to more powerful engagements. Networking is an area where one finds men far more proac-tive, as it is another way to yield more influence. It is a domain I find where women consciously step back, either viewing it nega-tively or simply choosing not to engage, focusing instead on just getting the work done, or invest-ing free time in personal priori-ties. Women should leverage their innate strengths in building re-lationships and collaborating to build strong networks, and in-turn their own personal brand. This will make them more con-scious of what is transpiring in the environment around them and better equipped to position themselves & their organisations strongly. Ultimately, a successful professional imbibes construc-tive qualities applied to context without trampling on their own styles. It is possible to have a bal-ance on one’s way to achieving success.

Anuranjita Kumar is managing director and chief human resource of-

ficer, Citibank South Asia.

WOMAN POWER

ARUNDHATI BHATTACHARYA STATE BANK OF INDIA

[2] CHANDA KOCHHAR ICICI BANK

[3] SHIKHA SHARMA AXIS BANK

[4] KIRAN MAZUMDAR-SHAWBIOCON

[5] NAINA LAL KIDWAIHSBC

[6] SHOBHANA BHARTIAHT MEDIA

[7] VANITHA NARAYANAN IBM

[8] KALPANA MORPARIA JP MORGAN

[9] NISHI VASUDEVA H P C L

[10] ASHU SUYASHCRISIL

It’s about collaboration, patience and resiliencesays Anuranjita Kumar

10

9

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2

3

4 5

6

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MEN AND WOMEN LEVERAGE THEIR INFLUENCE AND POWER DIFFERENTLY

ANIRBAN BORA

India Inc’s Most Influential Women CEOs

IndiaInc’sMostInfl uentialCEOs MUMBAI, WEDNESDAY, 30 DECEMBER 2015 03

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Page 4: India Inc’s Most Influential CEOs · YOU CAN’T SEPARATE THE PERCEPTION OF A CEO FROM THE PERCEPTION OF THE C OMPANY HE OR SHE HEADS L eadership has al-ways been hard and these

Ihear examples illustrating the chang-ing nature of CEO influence all the time. There are social movements that promise to disrupt traditional, social and political hierarchies. There

are the new ways of working, as free-lancers and independent contractors, with no boss except oneself. Many of the changes afoot in workplaces and society more generally are encapsulated in the phrase, “new power,” both to distinguish it from “old power” and to capture the excitement and promise con-tained in that magical single word, “new.” As summarised by Jeremy Heimans and Henry Timms in their Harvard Business Review arti-cle, “new power…is made by many. It is open, participatory, and peer-driven,” while “old power…is held by few. Once gained, it is jeal-ously guarded…and leader-driven.”

Like much of the writing about leadership, where traits such as modesty and truthful-ness are widely advocated but missing in ac-tual leaders, arguments about the changing nature of power tend to be light on confront-ing the assertions with the facts. Businesses, with very, very few exceptions, still have sin-gle CEOs, not shared power arrangements. Senior executives still value loyalty as one of the more important and useful qualities a

subordinate can possess.And as for the devolved, democratic busi-

ness structures—they exist, but for the most part remain economically trivial. There are examples of self-published books that became commercial successes and Youtube-originated content that made their creators into household names. But for the most part, entertainment remains under the control of large corporations, albeit with some new players such as Amazon and Netflix joining the traditional movie studios and television networks, even as consolidation in the pub-lishing industry continues apace. Peer-to-peer lending and investment vehicles may be-come important, but at the moment they are tiny compared to traditional banks, venture

capital firms, and private equity companies.Traditional hierarchical arrangements are

amazingly durable—even if no one seems to like them — and hold across countries and cultures and over time as well.

That’s because research shows that people, confronted with the necessity of accomplish-ing a task, voluntarily choose hierarchical structures even if such arrangements are not imposed on them. People seek to bask in reflected glory and, even more fundamen-tally, want to ensure their own success and survival by associating with others who look like they are tough and strong enough to pre-vail in conflicts and crises. So people flock to “strongmen” (or women) even if such in-dividuals do not exhibit the characteristics people claim to want in leaders.

Unfortunately, I see the consequences of people believing the “new power” narrative all the time as otherwise hard-working, intel-ligent individuals lose their jobs or promotion opportunities because they don’t believe and then act on the realities of an old power world.

So, meet the new boss. Same as the old boss. And most importantly, don’t get fooled again by stories about some relatively rare exam-ples of a new power world. Mastering the im-portant skill of managing organisational dy-namics requires understanding the realities of human psychology and behavior. Which requires paying attention to the evidence, not the uplifting rhetoric.

DON’T GET FOOLED BY STORIES ABOUT SOME RARE EXAMPLES OF A NEW POWER WORLD

CEO AS THE STRONGMAN BOSS

SACHIN AND BINNY BANSAL FLIPKART

[2] KUNAL BAHL SNAPDEAL

[3] BHAVISH AGGARWALOLA

[4] DEEPINDER GOYAL ZOMATO

[5] DHIRAJ RAJARAM MUSIGMA

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Agenerational shift has reinforced the authentic personal nature of CEO power. New generation employees wish to participate in the decision-making of the

company and want to see the social impact of their work. Millennials (born 1980-2000) demand participation and meaningful work from their leaders. If you’re a CEO looking for success with the new workforce, you’d better provide more than a paycheck.

Laura Guillen and Konstantin Korotov, professors at ESMT, and I recently con-ducted several studies published in the Leadership Quarterly showing how man-agers use their leaders as role models. Participants indicated the leader who had been the most significant to them in the past or in the present as their role model. They described this individual with ten

statements and evaluated how well each of the statements matched their own charac-teristics. Some of these descriptions were: “encourages people to grown” or “charis-matic.” We found that the more managers shared the leadership characteristics of their role models, the more confident they felt in applying for leadership positions and the greater their desire to lead in an authen-tic manner.

Some CEOs might wonder whether focus-ing on their authenticity and personal power will make them vulnerable, and ask whether they will end up losing their formal power. The surprising truth is that authenticity makes a CEO more powerful. Authenticity comes from the Greek word “autoridad” – control and being agent of your own destiny. People trust a CEO who they see as authen-tic and in touch with his or her inner values.

More than that, authenticity means acting in a way that is consistent with those values to gain the trust and respect of people.

To build authentic personal power, CEOs need to change the way they relate to em-ployees. The usual focus is on transactional relationships. To achieve authentic per-sonal power however, CEOs need to develop meaningful and charismatic relationships. They need to go further and build social capi-tal around charisma. Research shows that when the CEO is imbued with charismatic qualities, followers display greater motiva-tion to go the extra mile and perform beyond expectations.

To achieve authentic power it’s not enough to be imbued with CEO charisma. If CEOs don’t make it clear that they behave in the best interests of the organisation, they end up overlooking their power. A CEO should be able to find authenticity beyond the limits of his or her own existence to pursue solidarity. Being greater than themselves makes lead-ers more authentic.

Young leaders are inspired to mimic the behavior of present-day

CEOs says IE Business

School’s Margarita Mayo

ROLE MODELS

ANIRBAN BORA

Jeffrey Pfeffer of Stanford

University on why people

still prefer hierarchical

structures

PEOPLE TRUST A CEO WHO THEY SEE AS AUTHENTIC AND IN TOUCH WITH HIS OR HER INNER VALUES

Editorial: Dibeyendu Ganguly, Priyanka SanganiDesign: Shubhra Dey

Photographs: Gettyimages, The Economic Times Archives

India Inc’s Most Influential Startup CEOs

IndiaInc’sMostInfl uentialCEOs MUMBAI, WEDNESDAY, 30 DECEMBER 2015 04

Product: ETNEWMumbaiBS PubDate: 30-12-2015 Zone: PanacheMumbai Edition: 1 Page: ETPANMF4 User: anuragu0507 Time: 12-21-2015 22:58 Color: CMYK