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Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Career Preparation &
PlanningePortfolio
Advisors engage in training
to enable them to
implement best practices
related to student use of
ePortfoliox x x x x x x x x
Career Preparation &
PlanningePortfolio - Technology
Advisors educate students
in best practices/uses of
eportfoliox x x x x x x x x
Career Preparation &
PlanningePorfolio - Advisor Input
Advisors provide
input/feedback related to
the development,
implementation and best
uses of ePortfolio x x x x x x x x x
Career Preparation &
PlanningCareer Prep
Advisors engage in training
related to basic knowledge,
theories, current trends,
policies, and procedures
related to career
preparation and planningx x x x x x x x x
Career Preparation &
Planning
Career Prep - leveraging
high impact learning
Advisors educate students
in how to leverage high
impact learning experiences
into career planning and job
search x x x x x x x x x
Career Preparation &
Planning
Career Prep - Advisor
Knowledge about
inventories
Advisors talk with students
about
skills/interests/personality
inventories in relation to
degree planning and career
options x x x x x x x x x
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Career Preparation &
Planning
Integration of academic
advising & career planning;
Career Prep - Technology
Allow academic advisors
access to Symplicity and
student-facing career sites;
allow career advisor access
to AdRx x x x x x x x x x
Career Preparation &
Planning
Integration of academic
advising and career
planning; Career Prep
Advisors provide
input/feedback, to faculty
and/or administrators
and/or career services
professionals, related to
student career preparation
& planning x x x x x x x x x
Career Preparation &
Planning
Integration of academic
advising and career
planning; Career Prep -
Cross-training
Advisors engage in cross-
training and informational
exchange between
academic and career
advisors x x x x x x x x x
Career Preparation &
Planning
Integration of academic
advising and career
planning; Career Prep -
Combined Events
Academic and Career
advisors plan and deliver
combined events for
students x x x x x x x
Culture of Diversity &
InclusionDiversity & Inclusion
Advisors promote cultural
competence and inclusivity x x x x x x x x x
Culture of Diversity &
InclusionDiversity & Inclusion
Advisor educate students in
breadth and depth of multi-
cultural opportunities,
events, centers, etc. on
campus x x x x x x x x x
Culture of Diversity &
Inclusion
Diversity & Inclusion -
Resources
Advisors contribute to
improving access to
accurate, clear information
related to multi-cultural
opportunities x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Culture of Diversity &
Inclusion
Diversity & Inclusion - Cross
Training
Advising programs provide
opportunities for cross-
training or information
exchange between various
groups of advisors (e.g.,
DEMA advisors and non-
DEMA advisors, OIS advisors
and other advisors, etc.))x x x x x x x
Culture of Diversity &
Inclusion
Diversity & Inclusion -
Advisor Input
Ensure opportunities for
advisors to provide
input/feedback, to faculty
and/or administrators,
related to multi-cultural
opportunities x x x x x x x x x
Culture of Diversity &
InclusionWomen in STIM
Advisors engage in training
about opportunities and
barriers for women in STIM x x x x x x x x x
Culture of Diversity &
InclusionWomen in STIM - Resources
Advisors contribute to
Improving access to
accurate, clear information
related to women in STIM x x x x x x x x x
Culture of Diversity &
Inclusion
Women in STIM - Advisor
Input
Advisors provide
input/feedback, to faculty
and/or administrators,
related to women in STIM x x x x x x x x x
Culture of Diversity &
InclusionURM & First Gen Programs
For URM/1st Gen Students
advisors educate students
about bridge programs,
other opportunities and
define and advocate for the
elimination of institutional
barriers x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Culture of Diversity &
Inclusion
URM & First Gen Programs -
Technology
Advisors contribute to
accurate, clear information
related to URM and First
Gen students x x x x x x x x x
Culture of Diversity &
Inclusion
URM & First Gen Programs -
Advisor advocacy
Advisors provide
input/feedback, to faculty
and/or administrators,
related to URM and First
Gen students, trends, and
programs x x x x x x x x x
Culture of Diversity &
Inclusion
Positive
reinforcement/encouragem
ent Role Models
Advisors gather and share
staff/faculty success stories
with URM, First Gen,
International, etc. to
improve resilience x x x x x x x x x
Engagement with Learning Rationale of degree plan
Advisors educate students
about the structure,
purpose, and rationale of
specific degree plans x x x x x x x x x
Engagement with Learning Rationale of IUB GenEd
Advisors educate students
about the structure,
purpose, and rationale of
IUB GenEd x x x x x x x x x
Engagement with Learning Value of curriculum
Advisors help students to
reflect on - and articulate -
the value of the curriculum x x x x x x x x x
Engagement with Learning Value of college experiences
Advisors help students to
reflect on - and understand-
the intrinsic and extrinsic
value of opportunities and
choices within the higher
education experience x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Engagement with Learning Interactions with faculty
Advisors encourage
students from various
populations, to interact with
faculty outside of the
classroom x x x x x x x x x
Engagement with Learning Input to faculty
Advisors provide
perspective to
faculty/administrators
about how faculty can
support/enhance student
participation in academic
success programs and co-
curricular opportunities x x x x x x x x x
Globalization Internationalized Courses
Advisors identify and discuss
the nature and value of
internationalized courses
with students x x x x x x x x x
Globalization Globalization - cross training
Advisors engage in cross-
training and information
exchange with OVST
advisors x x x x x x x x x
Globalization Cultural Competence
Advisors engage in
professional development
to enhance their cultural
competence in general, and
with regard to specific
student populations x x x x x x x x x
Globalization Cross Cultural Events
Advisors lead or participate
in cross-cultural events and
programs and encourage
student participationx x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Globalization Study Abroad - planning
Advisors provide strategies
and resources to help
students do academic and
financial planning in
preparation for study
abroad x x x x x x x x x
Globalization Study Abroad - expectations
Advisors educate students
about levels of welcome in
other countries (and related
recommendations for
modified behavior) for LGBT
students, women,
international students,
domestic-URM, etc. x x x x x x x x x
GlobalizationStudy Abroad -
conversations with parents
Advisors coach students
about how to discuss study
abroad with parents x x x x x x x x x
GlobalizationStudy Abroad - advisor
travel
Provide opportunities and
training for advisors to lead
students abroad and/or go
abroad to research study
abroad optionsx x x x x x x x x
GlobalizationStudy Abroad - debriefing &
leveraging
Advisors help students
debrief their study abroad
experiences and learn how
to leverage the experiences
in their job searchesx x x x x x x x x
Globalization Globalization - technology
Advisors could help design a
gateway site for exchange
programs x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
High Impact Learning Undergraduate Research
Advisors educate students
in understanding the
purpose, value, policies, and
procedures related to
undergraduate research x x x x x x x x x
High Impact Learning Creative Activities
Advisors educate students
in understanding the
purpose, value, policies, and
procedures related to
creative activities x x x x x x x x x
High Impact Learning Capstone Experiences
Advisors educate students
in understanding the
purpose, value, policies, and
procedures related to
capstone experiences x x x x x x x x x
High Impact Learning Service Learning
Advisors educate students
in understanding the
purpose, value, policies, and
procedures related to
service learning x x x x x x x x x
High Impact LearningHigh Impact Learning -
technology & resources
Advisors contribute to
designing accessible,
effective technology for
housing information related
to high impact learningx x x x x x x x x
High Impact LearningHigh Impact Learning -
advisor input
Advisors provide
input/feedback, to faculty
and/or administrators,
related to high impact
learning x x x x x x x x x
High Impact LearningHigh Impact Learning -
Degree Maps
Ensure that high impact
learning options are
reflected in degree maps x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
High Impact Learning Impact of choices
Advisors support/challenge
students to identify how
choices and opportunities
(e.g., high impact learning,
social groups, etc.) intersect
with the curriculum and
degree progress, including
timing and potential
length/intensity of
engagementx x x x x x x x x
Interdisciplinary Focus Interdisciplinary
Advisors educate students
regarding degree planning,
exceptions, opportunities
and barriers for students
pursuing interdisciplinary
programs x x x x x x x x x
Interdisciplinary Focusinterdisciplinary -
Technology
Advisors develop and
improve access to accurate,
clear information related to
interdisciplinary programs
and opportunities, including
exceptions, policies, and
proceduresx x x x x x x x x
Interdisciplinary FocusInterdisciplinary - Advisor
Input
Advisors provide
input/feedback, to faculty
and/or administrators,
related to URM and First
Gen students, trends, and
programs x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
International Student
IntegrationInternational Students
Advisors discuss relevance
and effect of high-impact
learning on degree progress
and completion, with
international students x x x x x x x x x
International Student
Integration
International Students -
technology & resources
Advisors advocate for
accessible, effective
technology for housing
information and forms
related to international
student processes x x x x x x x x x
International Student
Integration
International Students -
advisor input
Advisors provide
input/feedback, to faculty
and/or administrators,
related to FLAGS, Negative
Service Indicators, Academic
Status, and
Probation/Dismissal for
International students x x x x x x x x x
International Student
Integration
International Students -
barriers
Advisors identify, discuss
and resolve barriers for
international students at
IUB x x x x x x x x x
International Student
Integration
International Students -
English proficiency
Advisors interpret IEPE
testing, explain required
SLST coursework, and
discuss impact of language-
skills on placement into
courses x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
International Student
Integration
Academic Advisors from
other countries
Advisors interact with
academic advisors in other
countries regarding their
insights into their nationals
who come to IUB and our
students who go there x x x x x x x
International Student
Integration
International Students - at-
risk
Advisors explain to
international students the
impact of being
academically at-risk x x x x x x x x x
Manage Complexity of IU iGPS - Technology
Advisors contribute to
Improvements in iGPS
technology x x x x x x x x x
Manage Complexity of IU iGPS - Advisor Input
Advisors provide
input/feedback related to
iGPS functionality x x x x x x x x x
Manage Complexity of IU AAR
Advisors educate students
in practicalities and best
practices related to use of
the AAR x x x x x x x
Manage Complexity of IU AAR - Advisor Input
Advisors contribute to
Improving AAR coding and
technology x x x x x x x
Manage Complexity of IU Enrollment Management
Advisors contribute to best
practices related to
enrollment management
policies and procedures x x x x x x x x x
Manage Complexity of IUEnrollment Management -
Advisor Input
Ensure opportunities for
advisors to provide
input/feedback, to faculty
and/or administrators,
related to enrollment
management policies and
procedures x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Manage Complexity of IU Financial Aid - Advisor Input
Advisors provide
input/feedback, to faculty
and/or administrators,
related to financial aid x x x x x x x x x
Manage Complexity of IU Advising Expectations
Advisors communicate and
explain the role of advising
to various populations of
students (domestic,
domestic-URM, domestic-
First Gen, international, etc.)x x x x x x x
Professional Development Advising research
Advisors design, lead, or
participate in best-practice
research or benchmarking
with other units and
institutions x x x x x x x
Professional Development Advising Research
Ensure opportunities and
resources for advisors to
conduct and publish
research x x x x x x x
Student Success &
RetentionAt-risk Indicators
Advisors educate faculty,
staff and administrators
about policies and
procedures related to
FLAGS, Negative Service
Indicators, Academic Status,
and Probation/Dismissal and
impacts on studentsx x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Student Success &
Retention
At-risk Indicators - Advisor
Input
Advisors provide
input/feedback, to faculty
and/or administrators,
related to
development/implementati
on of FLAGS, Negative
Service Indicators, Academic
Status, and
Probation/Dismissal x x x x x x x x x
Student Success &
RetentionStudy and classroom habits
Advisors coach students in
multiple approaches to
studying/learning x x x x x x x x x
Student Success &
RetentionClassroom Learning
Advisors educate students
in various approaches to
making the most of the
classroom learning
environment x x x x x x x x x
Student Success &
RetentionAcademic Support
Advisors identify student
needs and refer students to
academic specific support
services to address those
needs x x x x x x x
Student Success &
RetentionSelf-reflective conversations
Advisors engage in self-
reflective conversations
with students related to
impact and "fit" of academic
and co-curricular choicesx x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Student Success &
RetentionAdvising Skills
Advisors engage in
professional development in
the use of specific advising
techniques (appreciative,
intrusive, prescriptive, etc.)
to enhance their
effectiveness with studentsx x x x x x x
Student Success &
Retention
Student Needs and Issues -
input
Advisors provide
input/feedback to
administrators or faculty
about student needs and
issues (individual students
or trends for groups of
students) x x x x x x x x x
Student Success &
RetentionInput to faculty
Advisors advocate for
changes in curriculum to
remove barriers to student
success/progress and to
support enhanced learning
and student participation in
co-curricular opportunitiesx x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Outreach, Referral & Events Create program
Advisors invite guests &
speakers, arrange travel &
accommodations, create
materials, copy and
distribute, publicize
program through materials
and website, collaborate
with colleagues, professors,
staff & students, attend
planning meetings, secure
technology, prepare & make
presentation, attend event,
secure location, order
hospitality and confirm,
submit receipts, evaluate
success of program, clean
up after event x x x x x x x X X
Outreach, Referral & Events
Plan activities with outside
input
Advisors plan activities with
input from outside
constituents, admissions,
potential students, pre-
college institutions, classes,
teachers and counselors x x x x x x x X X
Outreach, Referral & Events
Collaboration with other
constituents
Advisors collaborate with
Colleagues, Professors,
Students, teachers,
admissions, outside
constituents x x x x x x x X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Outreach, Referral & Events Recruitment activity reports
Advisors document
recruitment activity for
reports, & attend planning
meetings x x x x x x x X X
Outreach, Referral & Events Campus resources
Advisors identify and
promote campus resources,
attend & deliver workshops,
training sessions &
presentations about campus
resources,
collect, display & distribute
materials about campus
resources x x x x x x x X X
Outreach, Referral & Events
Co-curricular Programs and
resources
Advisors collaborate with
co-curricular offices &
programs to encourage
student participation,
conducting informational
meetings for colleagues,
recommend students and
graduates to program staff,
collect & maintain lists of
opportunities & programs x x x x x x x X X
Outreach, Referral & Events Support Activities
Advisors engage in
instruction, teaching,
tutoring & instructional
support activities x x x x x x x X X
Outreach, Referral & Events Admissions
Advisors attend and
present at events for
Admissions x x x x x x x X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Outreach, Referral & Events
Student outreach activities
& recruitment
Advisors design &
implement activities for
potential & current students
& their families about
available academic
programs x x x x x x x X X
Outreach, Referral & Events New student orientation
Advisors plan & implement
new student orientation
activities and events in
collaboration with campus
partners x x x x x x x X X
Outreach, Referral & Events
Academic support
initiatives
Advisors create, coordinate
& evaluate peer mentoring,
test preparation & career
exploration programs and
academic support initiatives x x x x x x x X X
Advising Tools Advising materials
Advisors develop &
distribute advising
materials, strategies and
best practices x x x x x x x x x
Advising Tools Syllabi
Advisors collect & maintain
copies of course syllabi x x x x x
Advising Tools
Formal & informal
development &
interpretation of curricular
information
Advisors collaborate with
faculty to develop, suggest
and submit
recommendations for
curricular changes x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Advising Tools Informational materials
Advisors create, maintain &
distribute informational
materials including degree
maps, tab sheets, policy
guidelines and summaries,
bulletin copy, student
surveys & evaluations,
curricular & policy
guidelines x x x x x x x x x
Advising Tools Website
Advisors create and
maintain department
websites x x x x x x x x x
Advising Tools Technology initiatives
Advisors assist in creation,
testing & implementation of
university technology
initiatives for student-
related data x x x x x x x x
Advising Tools Technology training
Advisors participate in
technology training
workshops, provide
evaluative feedback
regarding technology
initiatives, deliver &
participate in staff training x x x x x x
Advising Tools Metrics
Advisors gather, analyze, &
report statistics for internal
& external use, respond to
campus & external oversight
offices regarding requests
for summative data about
student application,
participation, & completion
of programs x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Academic Success &
Strategies Teaching
Advisors teach content,
courses, workshops or
orientation sessions for
academic skills, student
services x x x x x x x x x
Academic Success &
Strategies Student Success
Advisors identify student
successes and
achievements, plan formal
& informal recognition
activities for graduation,
special programs,
convocation, dean's list,
orientation, identify &
disseminate rules and
policies for appropriate
personal & academic
conduct, publicize
information to internal &
external constituencies,
provide letters of
recommendation to
external agencies x x x x x x x x x
Academic Success &
Strategies
Identify and recognize
student success
Advisors list activities
identifying student
successes & proactive
concerns/issues. e. g.
graduation, special
programs: convocation,
dean’s list, orientation,
formal & informal
recognition. x x x x x x x x x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Academic Success &
Strategies Retention
Advisors Participate in &
implement professional,
state, institutional & unit
initiatives for student
retention & probation
interventions (15 to Finish,
SSC, Flags, Student
Probation) x x x x x x x x x
Staff Development and
Training Hiring
Advisors identify personnel
needs, prepare job
descriptions, interview,
evaluate and select new
personnel X
Staff Development and
Training Training
Advisors prepare and
provide training materials,
train new hires, mentor new
colleagues X
Staff Development and
Training Recognition
Advisors participate in
evaluation, performance
assessment, awards
committees, and
promotional structure
decisions X
Participate Governance &
Academic Committees Committee Service
Advisors participate on unit,
institutional or professional
governance committees;
academic & operations
committees or taskforces
and maintain liaisons with
graduate & professional
schools, gather &
disseminate information
related to advising
profession X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Policies & Procedures Advising Ethics
Advisors abide by and
explain established policies
and guidelines, such as
FERPA & NACADA core
values X
Policies & Procedures Internal Collaboration
Advisors collaborate with
other schools and colleges
to develop and implement
new and existing polices and
procedures X
Policies & Procedures External Collaboration
Advisors assist in creation of
policies and programs on
the local, regional &
national levels X
Policies & Procedures Budgeting
Advisors develop and
manage budgets x x x x x x x X X
Identifying Campus Services Contact Summary
Advisors work with internal
and external offices and
agencies involved in student
well-fare x x x x x x x X X
Identifying Campus Services Contact Resources
Advisors contact
Institutional and community
resources including
academic, career, campus
life,
mental/emotional/physical
health, financial, legal
services etc. x x x x x x x X X
Professional Development
Professional Development
opportunities
identify & provide
professional development
opportunities x x x x x x x X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Professional Development Conferences and workshops
attend professional
development workshops
and conferences,
disseminate information x x x x x x x X X
Academic Success and Strategies
Time management
Advisors help students with time
management, balancing time
between
academics/work/social/co-
curricular responsibilities. X X X X
Academic Success and Strategies
Organizational skills
Advisors help students with
organizational skills such as
keeping track of
assignments/deadlines/exams,
how to prioritize tasks, how to
organize academic tools (such as
notes/planners/etc.), learning
skills, etc. X X X X
Academic Success and Strategies
Goals and priorities
Advisors help students to set
personal, academic, career, and
other goals. Helps student assess
priorities. X X X X
Academic Success and Strategies
Recognizing strengths, weaknesses
and skills
Advisors help students look at their
past actions/courses/experiences
to determine where their strengths
lie, and how to identify strategies
and resources to overcome
weaknesses.
X X X X
Academic Success and Strategies
Communication best practices
between student & professor/staff
Advisors coach students regarding
how to communicate effectively
and appropriately with
professor/staff. Discusses
professionalism, in-person and/or
email communication, etc.X X X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Academic Success and Strategies
Challenging High Performing
students
Advisors help students find
additional opportunities to
enhance their educational
experience, such as research,
overseas study, internships, and
other high impact experiences. X X X X X X X X X
Academic Success and Strategies
Current Semester Progress
Advisors discuss with students
current grades, courses, or specific
courses in relation to future course
selection, progress toward a
major/degree.X X X X X X X
Academic Success and Strategies
Retaking or Repeating Course
Advisors discuss with students the
implications of repeating or
retaking a course including
discussion of the Extended-X
Petition. X X X X X
Academic Success and Strategies
Satisfactory Academic Progress
(SAP) and progress toward degree
Advisors help students with SAP
form and completion of any
necessary attachments, such as an
academic plan, and discusses how
to complete degree in a timely
manner. X X X X X
Academic Success and Strategies
FLAGS intervention
Advisors intervene with students at
risk of failing/not attending/etc.,
through discussion of identified
FLAGS and how to remedy these
issues. X X X X
Academic Success and Strategies
Issues with not attending class
Advisors help students understand
the ramifications of not attending
class, discuss all policies, identify
reasons why he/she is not
attending and discuss ways to
change. X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Academic Success and Strategies
Reinstatement
Advisors coach students through
reinstatement process including
registration for appropriate
courses, actions students can take
to get back into good academic
standing, referrals to appropriate
offices/resources. X X X X
Academic Success and Strategies
Dismissal
Advisors discuss with students
their academic dismissal status and
make referrals to appropriate
offices/resources. X X X X X X X
Academic Success and Strategies
Credit Hours
Advisors counsel students about
appropriate credit hour loads
(whether too few or too many) and
balanced class schedules. This
includes approval to take more
than pre-approved limit. Includes
dropping below full-time and
implications. X X X X X X X X X
Academic Success and Strategies
Success Strategies
Advisors help students with
academic performance issues,
discusses strategies for success,
refers to appropriate
offices/resources, such as tutors,
writing help, CAPS, SAC, etc.X X X X
Advising Tools Student Success Collaborative
Advisors utilize the Student
Success Collaborative to inform
advising appointment
conversations with students. X X X X
Advising Tools OnCourse/Canvas
Advisors use or reference
OnCourse/Canvas to communicate
information to students.X X X X
Advising Tools AdRx
Advisors use AdRx to maintain
complete and accurate records of
all advising interaction with
students or about students (with
parents under ROI; with faculty,
with other university offices)X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Advising Tools Student Central WebsiteUses, references, or makes referral
to Student Central. X X X X
Advising Tools Degree MapUses, references, or makes referral
to degree map. X X X
Advising Tools iGPS
Uses, references, or makes referral
to combination of schedule
builder, planner, and degree map
planning tool. X X X X
Career Preparation and Beyond Internship process
Discusses the value of internships;
how to find internships; how to get
credit for internships. May refer to
Career Services.X X X X X X X
Career Preparation and Beyond Career development opportunities
Advisors discuss with students
possible careers related to the
major. Advisors make referrals or
provide general information about
job opportunities including
internships, employment, and
Career Services events.X X X X X X X
Career Preparation and Beyond Graduate programs/applications
Advisors teach students how to
research graduate programs, about
the academic standards for a
competitive applicant, the timeline
for application and graduate
application requirements. Makes
referrals as appropriate (HPPLC,
faculty, etc.)X X X X X X X
Career Preparation and Beyond Job Shadow
Advisors explain and promote job
shadowing opportunities or
experience. X X X X X X X
Career Preparation and Beyond Exit Interview
Advisors complete exit interviews
with students or refers students
other offices for interview to be
completed. X X X X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Career Preparation and Beyond Post-graduation testing
Advisors provide information
about requirements and
preparation for different graduate
and professional school testing (i.e.
GRE, NCLEX, LSAT, etc.)X X X X X
Degree and Schedule Planning Degree Maps
Advisors utilize degree maps in
monitoring student progress.
Teaches students to use degree
maps. Explains 4 year degree plan
for major, including milestones for
progression to degree, best
approaches to using the degree
map planner to create and develop
a tailored plan for degree
completion. X X X X X
Degree and Schedule Planning Course Sequencing
Advisors explain pre-requisites,
placement, and other factors that
effect individual course sequencing
issues X X X X X
Degree and Schedule PlanningDegree sign-off for external
organizations
Advisors review their students'
four year plans - ensuring accuracy.
Advisors sign required forms for
students for submission to various
organizations to certify compliance
(NCAA, ROTC, GI Bill, etc.)
X X X X X
Degree and Schedule Planning Course permissions
Advisors discuss courses that
require permission for enrollment
and reviews requirements for
receiving permissions. Refers
students to course permission
form or procedure or enters
permission into SIS when
appropriate. X X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Degree and Schedule Planning Transfer credit
Advisors determine which courses
are appropriate to take outside IUB
and how these courses will transfer
to IUB. Discusses if courses will
affect IU cumulative GPA and
explains whether they will meet
degree requirements. Explains
process to transfer credits to IUB.
Reviews CTS and Indiana Core 30
Library if necessary.X X X X X X
Degree and Schedule Planning AP/IB credit
Advisors explain applicability of
credit earned by examination or in
high school. Refer
students/parents to AP/IB charts.
Discuss placement issues including
when it is appropriate to re-take a
course at IUB rather than using
AP/IB credit . X X X X X
Degree and Schedule Planning Basic degree structure
Advisors explain the structure of
degree including IUB general
education, school requirements,
and major requirements and the
rationale for the structure of the
degree. X X X X X
Degree and Schedule PlanningPre-Admission, school admissions
application and standards
Advisors explain specific major
requirements and
certification/admission
requirements for the major.
Advisors explain strategies for
being a competitive applicant. X X X X X
Degree and Schedule PlanningDegree Exceptions and
Substitutions
Advisors explain allowable degree
exceptions or substitutions and
discusses how to obtain approval
for degree exception or
substitutions. X X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Degree and Schedule Planning Alternate major plans
Advisors educate students about a
variety of majors that are
appropriate to the student based
on her/his interests and strengths
and assists students in finding the
program or combination of
programs that are the right fit for
them. Advisors help students
reassess and revise their plans
when students are not happy in a
major or are not performing well
in a major or are not admitted to
the preferred major.
X X X X X
Degree and Schedule PlanningGeneral education requirements
for IUB
Advisors explain the IUB campus
wide general education
requirements, the rationale and
value of these requirements and
how they apply to all degrees.X X X X X
Degree and Schedule Planning Remaining Requirements
Advisors review academic records
and performance to ensure that
students are on track to graduate.
This is done during student
appointments, as part of regular
review processes using reports,
Degree Maps, SSC and other
advising tools and also as part of
senior checks. Advisors check the
Intent to Graduate list once the
student has applied to graduate. X X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
High Impact Experiences Study Abroad Preparation
Advisors educate students about
the value of study abroad
experiences to their overall
education and their preparation
for careers and graduate school.
Advisors discuss the specific
courses, requirements, and
logistics of going abroad. Refer
students to OVST advisor for
review of application process.
Discuss program and location
options that would fit with degree
requirements and student goals.X X X X X X X X
High Impact ExperiencesStudy Abroad Program
Articulation
Advisors explain how OVST will fit
into degree requirements. X X X X X X X X
High Impact Experiences Student Teaching
Advisors explain student teaching
requirements, eligibility, and
opportunities and how these fit
into degree requirements and
students' academic goals. X x
High Impact Experiences Volunteering
Advisors explain the educational,
leadership and career value of
engaging in volunteer experiences
and how to find and participate in
such experiences.X X X X X X X
High Impact Experiences Field Experience
Advisors explain field experience
requirements, eligibility, and
opportunities and how these fit
into degree requirements and
compliment students' academic
goals. X x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
High Impact Experiences Student Organization
Advisors direct students to
organizations, clubs, or
associations based on students'
interests and goals and explains
the value of participation and
leadership in such organizations to
the students' preparation to
achieve their future
career/professional goals. X x
High Impact Experiences Peer Tutor Recruitment
Advisors explain and promote
opportunities for students to
become a peer mentor, a tutor or
to engage in other service
opportunities in support of their
fellow students. X x
High Impact Experiences Research Opportunity
Advisors educate students about
the opportunity to engage in
undergraduate research, and
explain to students how to apply
and gather information on
opportunities to do research with
faculty. X x
High Impact Experiences Service Learning
Advisors educate students about
service learning opportunities and
promote student participation in
these opportunities. X x
High Impact Experiences Honors Program
Advisors educate students about
honors and encourage students to
apply for departmental, school,
and/or campus-wide honors
opportunities. X x
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Major/Minor Exploration and
RequirementsAcademic interests and goals
Advisors discuss with students
their potential area of study and/or
research, assist students in
identifying majors/minors that
coincide with those interests, and
help students establish and
accomplish goals and expectations
for their college career.X X X X X X
Major/Minor Exploration and
RequirementsMajors/co-majors/second majors
Advisors explore with students the
options available to pursue fields
of study that meet their interests
including co-majors and second
majors within the same school,
minors and certificates within or
across schools and multiple
degrees within or across schools.X X X X X
Major/Minor Exploration and
RequirementsDual degrees
Advisors explain options available
for students within multiple
colleges at IUB that pertain to the
same areas of interest (health,
international interests,
management interests, etc.)
Advisors explain dual degrees
options that may be from two
different schools and the
implications for time to completion
of degree, application of credit
completed prior to enrollment at
IUB, etc.). X X X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Major/Minor Exploration and
RequirementsMinors/Certificates
Advisors explain the added value of
incorporating minors/certificates
into a degree how these
requirements can be integrated
with general education and the
major. They educate students
about a variety of
minor/certificate offerings. Explain
requirements and differences
between minors/certificates.X X X X
Major/Minor Exploration and
RequirementsProcess of changing majors
Advisors explain procedures for
changing a major which can
include application to a different
school at IU, logistics, updated
graduation timeline, and pre-
requisites. X X X X X
Major/Minor Exploration and
Requirements
Reassessing goals when not
accepted to a major
Advisors discuss the importance
for students pursuing admission to
competitive programs to develop a
backup plan; they discuss with
students other majors/schools
available to them that match their
interests/career plan and explain
how credits already taken can
apply to a new plan/major.
X X X X X
Outreach, Referral & Events
Welcome Week
Advisors send invitations to
advising meetings, workshops and
welcome week open house
activities to all new students. X
Outreach, Referral & Events
Induction Ceremony/Recognition
Ceremony
Advisors participate in student
recognition events. X X X X X
Outreach, Referral & Events
Open House/ Welcome Week
Advisors greet students during
Welcome Week. Advisors
welcome new students to their
program and coordinate new
student activities and
presentations. X X x X X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Outreach, Referral & Events
Major Expos/Fairs
Advisors participate in campus-
wide events that include all
schools, majors and programs in a
central location (majors fairs,
career fairs., welcome week
events, etc.). X X X X X
Outreach, Referral & Events
Pre-Admission Events and
Information Sessions
Advisors organize and participate
in scheduled events to provide
information to specific interested
populations regarding admission
requirements, major and minor
degree requirements and career
opportunities.X X X X X X X
Outreach, Referral & Events
Outreach to recruit students into
majors/minors
Advisors visit classes and host
presentations to encourage
students to explore the major or
minor at a deeper level. X X X X X X X X
Outreach, Referral & Events
Group Meeting
Advisors conduct introductory
meetings for assigned advisees,
usually during Welcome Week, or
meets with students about specific
topics (i.e., interest in same major
or regarding specific topic such as
advising and planning tools
available such as AAR or
technology). X X X X X
Outreach, Referral & Events
Roster review outreach
Advisors contact students through
various methods (email, phone,
etc.) to alert students to academic
issues such as under-enrollment,
waitlists, sequencing issues,
incompletes about to turn to Fs,
excessive withdrawals, low grades,
etc.X
Outreach, Referral & EventsReferral to Advisor
Advisors refer students to other
campus advisors when
appropriate. X X X X X
Outreach, Referral & Events Alumni outreachAdvisors initiate outreach and
communication to Alumni. X X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Policies and Procedures Undistributed credit policy
Advisors explain undistributed
transfer credit and , when
appropriate, the petition process
to have courses reviewed for
articulation by the pertinent
department. X X X X
Policies and ProceduresTransferring out of School
Transferring out of IUB
Advisors explain processes for
transferring to different schools or
universities when students request
this information. X X X X
Policies and Procedures Grade change process
Advisors explain grade change
procedures and policy and Refer
students to Instructors,
departments, or student advocates
as appropriate. X
Policies and Procedures Incompletes
Advisors explain the policies
concerning grades of incomplete
including referring students to
instructors and explaining
deadlines for completion of
remaining coursework . X X X
Policies and Procedures Extended X policy
Advisors explain IUB's Extended-X
policy, including policy variation by
school and how the "X" grade is
factored into a student's GPA.X
Policies and ProceduresWLC waiver and exemption
process
Advisors explain the World
Languages and Cultures waiver
procedure to international
students (from a non-English
speaking country) and discuss the
exemption exam when
appropriate. X X X X
Policies and Procedures Withdrawal from All Subjects
Advisors explain WAS (Withdrawal
from All Subjects) policies and
procedures. Make appropriate
referrals. Completes WAS forms,
etc. as appropriate.X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Policies and Procedures DROP/ADD courses
Advisors explain to students the e-
Drop/eAdd process deadlines and
affect on student record. X
Policies and Procedures Holds and impact on registration
Advisors teach students how to
view holds in SIS, discuss possible
penalties for not completing the
required action and discuss
department/school holds and
policies when appropriate. Refer
students to other offices for more
information or for resolution of
holds as appropriate.X
Policies and Procedures Scholarships/Financial Aid issues
Advisors discuss Financial Aid or
Scholarships with students and
refer students to office that
granted student scholarship. Refer
Financial Aid questions to Student
Central. Advisors help students
understand academic
requirements that must be met
each semester to maintain
eligibility, when appropriate. X X x x
Policies and Procedures International Student Processes
Advisors explain issues specific to
international students, such as any
required SLST courses, OIS
processes (CPR, OPT, Reduced
course load requests), help
students understand the American
education system, our
terminology, degree structure,
classroom dynamics, and make
referrals to appropriate resources,
etc. X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Policies and Procedures Probation
Advisors assist students on
academic probation with all
aspects of probation- calculating
needed GPA/grades to raise GPA,
explain and sign probation
contracts, explain GPA
requirements, release registration
holds, explain Extended-X policy if
appropriate, discus upcoming
registration for a manageable
course load, explain next steps,
such as critical probation/dismissal,
etc.X X X X
Policies and ProceduresProgram Specific Policies and
Advising
Advisors review policies related to
special programs and populations
such as Hudson Holland, 21st
Century Scholars, Groups Scholars,
Athletics, Hutton Honors College,
or other specific program. X X X X
Policies and Procedures Academic dishonesty
Advisors explain the IU Code of
Ethics, which regulates academic
dishonesty, plagiarism, cheating,
etc. and that penalties can vary
depending on faculty and ethics
board decision. Refer student to
appropriate offices. Discuss how to
avoid academic dishonesty. Review
penalties when appropriate.
X
Student Personal Concerns and
Growth
Timeline to Degree
Advisors assist students in
understanding the need to
complete degree requirements at a
manageable pace that will benefit
the students' future. X X X X X X
Learning
Outcome/Purpose/BenefitTopic Description
Career
Preparation
& Planning
Culture of
Diversity &
Inclusion
Engagement
with
Learning
GlobalizationHigh Impact
Learning
Interdisciplinar
y Focus
International
Student
Integration
Managing
Complexity
of IU
Success &
Retention
Strategic Learning Outcomes
Indiana University-Bloomington
Academic Advising Metrics Report - Strategic Learning Outcomes
Advising Metrics Task Force
Elizabeth Guertin, Assistant Vice Provost for Undergraduate Education and Executive Director of Advising, Task Force Chair
February 2015
Student Personal Concerns and
Growth
Life Balance
Advisors coach students to identify
and recognize the best balance
among studies, work, student life,
and living conditions.X X X X
Student Personal Concerns and
Growth
External Expectations and
Influence
Advisors help students recognize
external expectations and
influences on his/her academic
plans including parents, siblings,
peers, family. X X X X
Student Personal Concerns and
GrowthStudent Advocates Referral
Advisors connect students with
Student Advocates, when
appropriate. X X X X
Student Personal Concerns and
Growth
Counseling Services Referral
Advisors connect students to
Counseling and Psychological
Services (CAPs) or other counseling
service when needed. X X X X
Student Personal Concerns and
GrowthMentorship
Advisors refer students to
mentoring opportunities. X X X X