Indraprastha gas limited

Notes:

Submit it along with any one of the following ownership proofs -4.1 Copy of electricity bill4.2 House tax receipt4.3 First 5 pages of the "Sales Deed"

REGISTRATION CHARGES

Mandatory Security DepositSubmit a duly filled in registration form along with an Interest free Security deposit of Rs 6000 (Refundable) to be paid through either cheque or DD in favor of Indraprastha Gas Ltd. Break up of security deposit is – A) Rs 5000 against installation and B) Rs 1000 against gas consumption

Charges for people residing in Government/CPWD/NDMC accomodation2.1 Submit a Demand Draft of Rs 1000 against refundable interest free Security depoist.2.2 Also submit the allotment letter provided by concerned department along with the photocopy of ID card.

Terms and Conditions

Connection installation

Installation Procedure1.1 Survey to assess feasibility of gas connection.1.2 Laying of MDPE after getting necessary permissions from the concerned civic authorities.1.3 Laying of vertical piping to provide connectivity to the registered customers1.4 Fitting and testing of GI/Copper pipe and meter.1.5 Conversion of LPG stove to PNG and activation of gas connection.

Installation Charges 2.1 Rs 6000 refundable security deposit submitted during registration includes up to 15 metres of GI/Copper Pipeline (excludes rubber pipe) as per PNGRB regulations.2.2 For excess service line requirementIn case GI/ Copper Pipeline exceeds 15 metres, Rs 350 per meter shall be charged for the extra pipe length.2.3 Extension & Modification chargesa) Second connection on the other floor shall be treated as a new connection.

http://www.iglonline.net/Documents/IGL_Registration_Form_Delhi.pdf

b) Extension costing Rs 350 per meter can also be provided for gas geysers depending on the feasibility, subject to a minimum charge of Rs 500.

PAYABLE SERVICES & CHARGES :.

S.NO

ComplaintCategory

REVISED CHARGES (A+B+C+D)

Unit Services(A)

Material (Lastpurchasing cost

+ 15%administrative

charges)(B)

ApplicableVisit

charges(In Rs.)

(C )

InspectionManpower

andLiasioncharges

(D)

1Rubber tube Replacement (for length of 1.5 mtrs.)

No Rs. 184/-Contractor scope

(included inservices)

Nil Nil

2 NG Conversion No

Free Service-Upto 15 days ofRFC for 2 burner set. For extraburner set and after 15 days ofRFC -Rs. 58/- per burner.i.e.

(no. of burnersX57)

Contractor scope(included in

services)Rs. 150/- Nil

3 Flame Problem No

Free service - Upto 15 days offirst NG Conversion & NewStove conversion. After 15

days, Rs. 58/- per burner i.e.(no. of burners x 57)



4

New Stove Conversion (excl. supply of rubber hose) & Reconversionto LPG

No (no. of burners x 58)Contractor scope


Rs. 150/- Nil

5

Temporary Disconnection (Personal Reason) - Non dismanting of GI/CU installation

No

(A) Rs. 58/- (only ApplianceRemoval & Plug) +

(B) Rent charges of Rs. 94/-per month is applicable,(Considering advance

papyment for x no. of monthsto be deposited i.e. 25% of(0.49 SCMD x 30 x No. of

months).After temporary

disconnection, materialshall be kept in custody of

IGL


services)NIl Nil

6

Temporary disconnection/Plugging of MDPE service linefor existing user

Mtr Rs. 1150 per mtrs.Fitting/End capcost per piece -

Rs. 80/-NIl Nil

7 Modification in PNG installation using existing material and additional material

No Considering Reflixing Lengthper running meters@ Rs. 334/-per mtr. OR Minimum charges

is Rs.600/- whichever ishigher.

Material Shall be kept in


services)

NIl Rs. 500(Inspectio

nmanpowerCharges)

custody of IGL, if balanceafter modification.

No If no modification is carriedout.

Nil Rs. 150/- Nil

8

Temporary Disconnection (Renovation)/Removal Charges for GI/CU pipeline

No

If inside kitchen -(A) Dismanting (GI Pipe -

3/4", 1/2" and Cu Pipe) - Rs.46/- per mtr. +

(B) Rs. 58/- for Appliancevalve with rubber tube

If kitchen, lateral & risercomplete -

(A) Dismanting (GI Pipe -3/4", 1/2" and Cu Pipe) - Rs.

46/- per mtr. + (B) Rs. 58/- for Appliance

valve with rubber tube

After temporaryconnection, material shallbe kept in custody of IGL.


services)

Rs. 500/-(Inspectio

nmanpowerCharges)

Nil

9

Re-installation (GI Pipe-3/4", 1/2" and Cu Pipe)/Restoration of installation

Mtrs Rs. 288/- per mtrsContractor scope


NIl

Rs. 500/-as

inspectionmanpower

charge

10Permananent Disconnection

No

Govt./Institutional Flats/Private- Rs. 58/- (only Appliance

Removal & Plug)

After permanentconnection material shallbe kept in custody of IGL



No

(A) Dismanting (GI Pipe-3/4",1/2" and Cu Pipe) - Rs. 46/-

per mtrs +(B) Rs. 58/- for Appliance

valve +(C ) Rs. 58/- per Isolation

valve

After permanentconnection, material shallbe kept in custodyof IGL


services)NIl

Rs. 500/-per

connectionas

inspectioncharge

11

Geyser Point/Extra Point (Additional Point/Additional Piping)

Mtrs

GI Pipe/mtrs. (1/2")= Rs.276/-

GI Pipe/mtrs.(3/4")= Rs. 334/-Cu Pipe/mtrs= Rs. 253/-

Appliance valve (1/2")= Rs.230/-

Appliance valve(1/2")= Rs.

143/-Nil Nil

No If no modification is carriedout.

NA Rs. 150 Nil

12 Emergency Call - No Free Free Nil Nil

Leakage at 21 mbar - Rubber tube, GI Pipe & Copper tube, appliance valve & fittings etc.

13

Damage to Aboveground piping (Material & installation)

No

(A) 3000 (penalty charges) +(B) Modification Charges as

per Sl. No. 7 +(C ) Item-wise cost of material

(i.e.Meter/Regulator/MeterRegulator etc.) (whichever is replaced)

As per thematerial Nil Nil

14 Meter related issues (running fast) No Rs. 950 (if meter is not faulty) NA Nil Nil

15 Wrong meter reading No If Reading not wrong NA Rs. 150/- Nil

16 Special Meter Reading No Rs. 115/-Contractor scope


Nil Nil

17 Meter not working No Free NA Nil Nil

18 NOC Issuance No Free NA Nil Nil

19 No Gas Supply No Free NA Nil Nil

20

Remeasurement of PNG installation/ExtraPipe (on customer request)

NoRs. 115/- (In case variation

observed)


services)Nil

Rs. 350 asmanpowerinspectioncharge (In

casevariationobserved)

21Temporary Disconnection (Defaulter)

NoShall be given by

Marketing department NA NA Nil

22 Restoration - Civil Work

No Free NA Nil Nil

23

Improper PNG Installation - GI & Copper (if customer complaining regardingimproper installation after RFC/NG)

No

After RFC & signing ofcustomer, Rates as per the

modification charges againstSl. No. 7 will be applicable


services)Nil Nil

24

MDPE Pipeline Laying/Shifting-20mm

Mtrs.

Rs. 368/mtrs Rs. 33/- permtrs.

Nil (A) Rs.500/- as

inspectioncharge +

(B) Rs.3000/- as

liasionchargesfor local

authorities


Mtrs. Rs. 380/mtrs Rs. 55/- per

mtrs. Nil


Mtrs.

Rs. 403/mtrs Rs. 206/- permtrs.

Nil

Transition Fittings shifting including construction of pedestal.

Nos. Rs. 2070/ No. Rs. 261/- perNo.

Nil

25 Damage tounderground

assets(PE pipeline

No (A) Penalty of damage onaccount of lapses in safety (Rs.

5000) +


services)

Nil Nil

damage/TFDamage(in case

damage done due tocustomer)

(B) Repair Charges - (Sl. No.24) +

(C) gas loss.

26Painting of GI Pipe (On customer request)

MR Rs. 29/- per meterContractor scope


Nil

Rs. 200/-as

inspectioncharge

27Leakage Testing of Individual House (On Customer request)

No Rs. 345/- per CustomerContractor scope


Nil

28Install/ Replace Meterbracket (On CustomerRequest)

No Rs. 58/- per meter bracketContractor scope


Nil

29

Replace & Install Clamp-3/4" and 1/2" (On Customer request)

No Rs. 35/- per clampContractor scope


Nil

30Replace & Install PVC clamp for Cu (On Customer request)

No Rs. 18/- per clampContractor scope


Nil

31

Replacement of meter(If tempered/ external damaged by customer)

No Rs. 403/- Rs. 1200/- Nil Nil

32

Replacement of meter-Regualtor (If Tempered/ external damaged by customer)

No Rs. 575/- Rs. 692/- Nil Nil

33

Replace/ Install New Isolation/ Appliance valve (any extra point)

No

Applaince valve=Rs. 230/-each

Isolation valve= Rs. 230/-each

Appliancevalve(1/2")=Rs

. 143/-Isolation

valve(3/4")=Rs. 254/-

Nil Nil

34

NG Conversion + rubber tube for lengthof 1.5 mtrs. In case of 2nd time connection at Government flats on same address.

No Rs. 360Contractor scope


Nil Nil

Note

1- For C&I connections, separate charges are applicable2- The rates of material and services may be changed subject to change of tenders.3- The rates of services (A) considered above are including taxes .i.e.@21%