DAY 4

Tea Break3.30 p.m.

Lunch Break Lunch Break

DAY 1(MONDAY)

DAY 3(WEDNESDAY)

DAY 4(MONDAY)

DAY 5(TUESDAY)TIME

Introduction

• People Management

• High Performing Organisation and Structure

• Peoples Professional Cycle Framework• Recruitment & Selection

9.00 a.m.

10.30 a.m.

10.45 a.m.

1.00 p.m.

2.00 p.m.

3.45 p.m.

Tea Break Tea Break Tea Break Tea Break Tea Break

5.00 p.m.

• Performance Management

• Reward & Retention Strategies• Employee Engagement

Tea Break

• Reflection/End • Reflection/End

Lunch BreakLunch BreakLunch Break

Tea Break Tea Break Tea Break

Introduction

• The Art of Financial Analysis

• Evaluating Profit Performance

• Evaluating Business Viability (part 1)

• Evaluating Business Viability (part 2)

• Reflection/End

Introduction

• Marketing Is Everything!

• Relationship Marketing - Start With The Customer!

(contd)• Ultimate Marketing - The 10 Biggest Competitors!

(contd) • Ultimate Marketing - The 10 Biggest Competitors!

• Reflection/End • Reflection/End

15 MAY 2017 17 MAY 2017 22 MAY 2017 23 MAY 2017

6.30 p.m.

• Networking Dinner

Dinner

16 MAY 201722th Intake

Malaysian Institute of ManagementUnit T1-L11, Level 11, Tower 1, Jaya 33, No. 3 Jalan Semangat,Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia Tel: +603 7711 2888 Fax: +603-7711 2999

For registration and further information, Please connect with Public Programme Team.publicprog@mim.org.my

www.mim.org.my

Penang OfficeSuite 01-05-21, eGate,No. 1, Lebuh Tunku Kudin 2,11700 Gelugor, PENANG.Tel: +604. 668 2881 / Fax: +604. 668 2887

Mr. KK CheeMobile: (+60)12-418 2683Ms. Ee SanMobile: (+60)12-481 7848Email: mimpenang@mim.org.my

INTAKE:nd

The content was applicable to my needs and I plan on using what was taught.A very good training programme with experienced trainers and interestingcontent. Also provided good networking opportunities.- Tan, Assistant GM

The content was very applicable to my job function as a General Manager.It will definitely improve my performance without a doubt.- Hisham Albakri, GM

22RM6500Claimable

15-17, 22-23 May 2017

Registration & Opening

• Briefing Overview • Ice-Breaking Session • Aligning Learning • Expectations

• Purposeful Leader• Understanding• Personalities• Discovering Preferred Behavioral Styles

• Leading with Emotional Excellence

• Continue Leading with Emotional Excellence

Change and Leadership

• Leading Change• Communicating Change• Building the culture

Searching for Opportunities

• Make Challenge Meaningful• Innovate and Create• 4Ps of Innovation Space

Experiment and Take Risk• Incremental Steps• Small Wins• Learning from Mistakes

Innovation at Work

• Innovation vs Invention• How innovation Transforms the Company

DAY 2(TUESDAY)

To become a next-generation leader, in your role as c-suite executive or general manager or senior manager, you need to continuously enhance your personal strengths as well as a full suite of managerial skills. MIM’s ‘Job of General Manager 2.0’ is designed to support advancement as part of your organisation’s senior management team, particularly in terms of a readiness to embrace change and implement new strategies, weaving emerging concepts from leadership, people management, financial management, marketing and business innovation.

LEARNING METHODOLOGYThis programme incorporates the use of participate and interactive facilitation techniques, personal reflection exercises, group discussions, case studies and video presentations to enhance experiential learning and subsequent post training application.

LEARNING OUTCOMESStrengthen your leadership and management perspective and results Improve your cross-diciplinary competencies Gain a portfolio of proven strategies and toolkits for post workshop applications Develop customized action plan to improve self and organizational performance

VALUE ADDED BENEFITS Free MIM Membership for 2017Attend CPD talks held bi-monthly for continuous learning and development Receive MIM Management Magazine on quarterly basis Invitation to attend MIM’s Signature Events at discounted rates Networking opportunities @ JOGM Club E-learning support services Networking DinnerClosing Ceremony

WHO SHOULD ATTENDC-Suite ExecutivesGeneral ManagersSenior Managers & Managers Business Owners

Industry Recognised Senior ManagementDevelopment Programme Since 1998!

Captain (Rtd) M. Shanmugam, MMIM Masters in HRM, Uni.of Canberra, Aust., Certified Professional Facilitator (CPF), IAF, Certified Performance Coach, Uni. of Ballarat, Aust, Certified Coach (Part 1) – IAC, Senior LPI Licensed Consultant and Coach Certified Professional Marketer –APMF, Certified EQ Trainer by Six Seconds, USA, Certified Trainer, HRDF

Yogalingam Thangaveloo, MMIMMBA – University of New Castle, USA, BA – University Malaya,Certified Professional Trainer. CPT –IPMA (UK) Certificate in Training (TTT), HRDF, Certificate IV In Training & Assessment, AIM Australia

Vincent Loh, MMIM, MIM-CPTFCA (Fellow of Institute of Chartered Accountants, UK)

OUR LEARNING FACILITATORSLekitha Sivalingam, MMIMCPT - IPMA (UK); Certified International Professional Manager (IPMA),TTT (PSMB), Malaysia,Certified Professional Trainer (QUEST), Certified Professional Executive Coach (UMCCED),MBA, IIU, UK,Certified Master of Bus. Admin, The Business Management Association (UK)

Chan Tye Kooi, MIM-CPT, AMIMBachelor of Architecture (Hons) UNSW, Aust,Certified Time-Line Therapy Practitioner,Certified Hypnotherapy Practitioner,Certified Neuro-Linguistic Programming (NLP) Practitioner

If so, then this programme isperfect for you!

PROGRAMME OUTLINE

DAY 4: PEOPLE MANAGEMENTThe function of People Management (PM) in any organization is to continuously develop close relationship with the business and align with the organisation’s value and modify the culture to better engage people to meet the organizational goals.

Key topics:

Understanding the key strategic PM issues and trendsKey components of People’s Professional Cycle framework Effective recruitment and selection

Performance management principles and building blocks Reward and retention strategies Employee engagement

DAY 5: MARKETING STRATEGYOrgansiations must embrace new marketing to secure competitive marketing edge in the era of customer age. You will discover the strategic importance of replacing conventional thinking with the latest marketing thinking to succeed faster and easier in the current turbulent times.

Key topics:

Recognizing the important facts of modern marketing that worksDefining knowledge marketing and experience marketingDiscovering the GOAL in marketing that gives you the directionPositioning your marketing campaign around your customers

Avoiding product / service failures and create the market you wantPrioritizing selling Strategies for confronting key competitors

DAY 3: FINANCIAL MANAGEMENT Financial analytical and decision-making skills are important towards making an impact on your organisation’s profitability and viability. This session focuses on analysing financial statements and undertaking financial analysis for performance improvement of your organization and for business decision making.

Key topics:

Evaluating an organisation’s key drivers for profit performance Evaluating an organisation’s business viability including ROI, working capital management and debt gearing

Introduction to critical reporting principles Identifying the key components of financial reportsUnderstanding and interpreting financial statements to identify key financial issues and concerns

DAY 1: LEADING SELF Leaders need to be conscious of their own behaviours as a leader and how it impacts the people we serve to lead in the current business era. This module will embark you on a journey of self reflection to become today’s leader.

Key topics:Overview of Self leadership Understanding Self Profiling (using LPI)Leading Self

The Holistic model Emotional Intelligence Aligning self purpose to role in the organization

Innovation at workContinuous improvement Incremental steps and small wins

DAY 2: LEADING CHANGE INNOVATION AND CONTINUOUS IMPROVEMENTOrganisations today are faced with daunting challenges. Change in everywhere. Leaders need to find new and better ways of doing things in order to improve and change the status quo.

This module will enable you define and clarify your role as change champion and identify the process, tools and techniques to lead change, innovation and continuous improvement in your organization.

Key topics:

Leading changeCommunicating changeSearching of opportunities

To become a next-generation leader, in your role as c-suite executive or general manager or senior manager, you need to continuously enhance your personal strengths as well as a full suite of managerial skills. MIM’s ‘Job of General Manager 2.0’ is designed to support advancement as part of your organisation’s senior management team, particularly in terms of a readiness to embrace change and implement new strategies, weaving emerging concepts from leadership, people management, financial management, marketing and business innovation.

LEARNING METHODOLOGYThis programme incorporates the use of participate and interactive facilitation techniques, personal reflection exercises, group discussions, case studies and video presentations to enhance experiential learning and subsequent post training application.

LEARNING OUTCOMESStrengthen your leadership and management perspective and results Improve your cross-diciplinary competencies Gain a portfolio of proven strategies and toolkits for post workshop applications Develop customized action plan to improve self and organizational performance

VALUE ADDED BENEFITS Free MIM Membership for 2017Attend CPD talks held bi-monthly for continuous learning and development Receive MIM Management Magazine on quarterly basis Invitation to attend MIM’s Signature Events at discounted rates Networking opportunities @ JOGM Club E-learning support services Networking DinnerClosing Ceremony

WHO SHOULD ATTENDC-Suite ExecutivesGeneral ManagersSenior Managers & Managers Business Owners

Industry Recognised Senior ManagementDevelopment Programme Since 1998!

Captain (Rtd) M. Shanmugam, MMIM Masters in HRM, Uni.of Canberra, Aust., Certified Professional Facilitator (CPF), IAF, Certified Performance Coach, Uni. of Ballarat, Aust, Certified Coach (Part 1) – IAC, Senior LPI Licensed Consultant and Coach Certified Professional Marketer –APMF, Certified EQ Trainer by Six Seconds, USA, Certified Trainer, HRDF

Yogalingam Thangaveloo, MMIMMBA – University of New Castle, USA, BA – University Malaya,Certified Professional Trainer. CPT –IPMA (UK) Certificate in Training (TTT), HRDF, Certificate IV In Training & Assessment, AIM Australia

Vincent Loh, MMIM, MIM-CPTFCA (Fellow of Institute of Chartered Accountants, UK)

OUR LEARNING FACILITATORSLekitha Sivalingam, MMIMCPT - IPMA (UK); Certified International Professional Manager (IPMA),TTT (PSMB), Malaysia,Certified Professional Trainer (QUEST), Certified Professional Executive Coach (UMCCED),MBA, IIU, UK,Certified Master of Bus. Admin, The Business Management Association (UK)

Chan Tye Kooi, MIM-CPT, AMIMBachelor of Architecture (Hons) UNSW, Aust,Certified Time-Line Therapy Practitioner,Certified Hypnotherapy Practitioner,Certified Neuro-Linguistic Programming (NLP) Practitioner

If so, then this programme isperfect for you!

PROGRAMME OUTLINE

DAY 4: PEOPLE MANAGEMENTThe function of People Management (PM) in any organization is to continuously develop close relationship with the business and align with the organisation’s value and modify the culture to better engage people to meet the organizational goals.

Key topics:

Understanding the key strategic PM issues and trendsKey components of People’s Professional Cycle framework Effective recruitment and selection

Performance management principles and building blocks Reward and retention strategies Employee engagement

DAY 5: MARKETING STRATEGYOrgansiations must embrace new marketing to secure competitive marketing edge in the era of customer age. You will discover the strategic importance of replacing conventional thinking with the latest marketing thinking to succeed faster and easier in the current turbulent times.

Key topics:

Recognizing the important facts of modern marketing that worksDefining knowledge marketing and experience marketingDiscovering the GOAL in marketing that gives you the directionPositioning your marketing campaign around your customers

Avoiding product / service failures and create the market you wantPrioritizing selling Strategies for confronting key competitors

DAY 3: FINANCIAL MANAGEMENT Financial analytical and decision-making skills are important towards making an impact on your organisation’s profitability and viability. This session focuses on analysing financial statements and undertaking financial analysis for performance improvement of your organization and for business decision making.

Key topics:

Evaluating an organisation’s key drivers for profit performance Evaluating an organisation’s business viability including ROI, working capital management and debt gearing

Introduction to critical reporting principles Identifying the key components of financial reportsUnderstanding and interpreting financial statements to identify key financial issues and concerns

DAY 1: LEADING SELF Leaders need to be conscious of their own behaviours as a leader and how it impacts the people we serve to lead in the current business era. This module will embark you on a journey of self reflection to become today’s leader.

Key topics:Overview of Self leadership Understanding Self Profiling (using LPI)Leading Self

The Holistic model Emotional Intelligence Aligning self purpose to role in the organization

Innovation at workContinuous improvement Incremental steps and small wins

DAY 2: LEADING CHANGE INNOVATION AND CONTINUOUS IMPROVEMENTOrganisations today are faced with daunting challenges. Change in everywhere. Leaders need to find new and better ways of doing things in order to improve and change the status quo.

This module will enable you define and clarify your role as change champion and identify the process, tools and techniques to lead change, innovation and continuous improvement in your organization.

Key topics:

Leading changeCommunicating changeSearching of opportunities

DAY 4

Tea Break3.30 p.m.

Lunch Break Lunch Break

DAY 1(MONDAY)

DAY 3(WEDNESDAY)

DAY 4(MONDAY)

DAY 5(TUESDAY)TIME

Introduction

• People Management

• High Performing Organisation and Structure

• Peoples Professional Cycle Framework• Recruitment & Selection

9.00 a.m.

10.30 a.m.

10.45 a.m.

1.00 p.m.

2.00 p.m.

3.45 p.m.

Tea Break Tea Break Tea Break Tea Break Tea Break

5.00 p.m.

• Performance Management

• Reward & Retention Strategies• Employee Engagement

Tea Break

• Reflection/End • Reflection/End

Lunch BreakLunch BreakLunch Break

Tea Break Tea Break Tea Break

Introduction

• The Art of Financial Analysis

• Evaluating Profit Performance

• Evaluating Business Viability (part 1)

• Evaluating Business Viability (part 2)

• Reflection/End

Introduction

• Marketing Is Everything!

• Relationship Marketing - Start With The Customer!

(contd)• Ultimate Marketing - The 10 Biggest Competitors!

(contd) • Ultimate Marketing - The 10 Biggest Competitors!

• Reflection/End • Reflection/End

15 MAY 2017 17 MAY 2017 22 MAY 2017 23 MAY 2017

6.30 p.m.

• Networking Dinner

Dinner

16 MAY 201722th Intake

Malaysian Institute of ManagementUnit T1-L11, Level 11, Tower 1, Jaya 33, No. 3 Jalan Semangat,Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia Tel: +603 7711 2888 Fax: +603-7711 2999

For registration and further information, Please connect with Public Programme Team.publicprog@mim.org.my

www.mim.org.my

Penang OfficeSuite 01-05-21, eGate,No. 1, Lebuh Tunku Kudin 2,11700 Gelugor, PENANG.Tel: +604. 668 2881 / Fax: +604. 668 2887

Mr. KK CheeMobile: (+60)12-418 2683Ms. Ee SanMobile: (+60)12-481 7848Email: mimpenang@mim.org.my

INTAKE:nd

The content was applicable to my needs and I plan on using what was taught.A very good training programme with experienced trainers and interestingcontent. Also provided good networking opportunities.- Tan, Assistant GM

The content was very applicable to my job function as a General Manager.It will definitely improve my performance without a doubt.- Hisham Albakri, GM

22RM6500Claimable

15-17, 22-23 May 2017

Registration & Opening

• Briefing Overview • Ice-Breaking Session • Aligning Learning • Expectations

• Purposeful Leader• Understanding• Personalities• Discovering Preferred Behavioral Styles

• Leading with Emotional Excellence

• Continue Leading with Emotional Excellence

Change and Leadership

• Leading Change• Communicating Change• Building the culture

Searching for Opportunities

• Make Challenge Meaningful• Innovate and Create• 4Ps of Innovation Space

Experiment and Take Risk• Incremental Steps• Small Wins• Learning from Mistakes

Innovation at Work

• Innovation vs Invention• How innovation Transforms the Company

DAY 2(TUESDAY)