Announcing

www.informa.com.au/airportoperationsREGISTER NOWSECURE ORDER Researched and developed by:

Image: Melbourne Airport 2011 - www.melbourneairport.com.au

KEY CONTRIBUTIONS FROM:� Mark Pearson, Deputy CEO Regulation, ACCC

� Wendy Craik AM, Commissioner, Productivity Commission

� Mark Wolfe, Head of Aviation, Weston Williamson and DesignLeader (seconded) - Terminal 3 & Gatwick NT, BAA, UK

� Graeme Power-Hosking, Atkins - Design Director, KingAbdulAziz International Airport Project, Saudi Arabia

� Simon Gandy, Executive General Manager, Melbourne Airport

� John McArdle, National Chairman, Australian Airports Association

� David Harvey, CIO, Virgin Blue

� Stephen Tame, CIO, Jetstar Airways

� Dr. Ray Wilson, CEO, Airport Link

� Justin Giddings, CEO, Avalon Airport

� Mark Dal Pra, Executive Manager Operations, Jetstar Airways

SPECIAL AIRPORT OPERATORSRATE AVAILABLE! See back page for details.

PLUSREGIONAL AIRPORT ASSETMANAGEMENT AND DEVELOPMENTBRIEFING DAY

5 September 2011Novotel Melbourne on Collins

Get a thorough understanding of the variousissues needed to develop and realise the rightstrategic direction for your airport. Discussiontopics include:

� Setting a strategic direction for your airport

� Master planning for flexibility

� Some common design misconceptions busted

� Understanding your risk and exposure

� Leveraging your opportunities

Airport Operations 2011 | Prepa

Day OneTuesday 6th September 20118.30 Registration and welcome coffee

9.00 Speed NetworkingGet to know your peers right from the start inthis relaxed and informal speed networkingsession. Bring your business cards!

9.20 Opening remarks from the ChairDr. Richard Wu, Senior Lecturer, Department of Aviation University of New South Wales

OUTLOOK 9.30 Monitoring & regulating Australian airports

� Understanding the patterns of regulation that weobserve in practice

� What level of services do airports need to provide?

Mark Pearson, Deputy CEO Regulation, ACCC

10.05 Inquiry into the economic regulation of airport services� Draft report findings and recommendations

Wendy Craik AM, Commissioner, Productivity Commission

10.40 Morning tea

11.00 Assessing the future of the Australian aviationindustry� Is the regulatory environment changing?

• How can we move away from a “one-size-fits-all”approach for aviation?

� Will our airports be able to handle future growth?

John McArdle, National Chairman, Australian Airports Association

OPTIMISING TERMINAL OPERATIONS & PASSENGERFACILITATION11.35 Delivering successful operations and growth

� Realising growth at Melbourne Airport

� International Terminal expansion program including newoutbound baggage operations

� Runway maintenance overlay works

Simon Gandy, Executive General Manager, Melbourne Airport

12.10 INTERNATIONAL ADDRESSDesigning a terminal for the 21st century� Redevelopment strategies to meet new industry

challenges� Providing passengers with a seamless experience

through the airportMark Wolfe, Head of Aviation, Weston Williamsonand Design Leader (seconded) - Terminal 3 & Gatwick NT,BAA, UK

12.45 Lunch

1.45 INTERNATIONAL CASE STUDYDublin International Airport Terminal 2: Operational readiness and airport transfer –An airline perspective� Operation 'Lift and Shift' - moving Aer Lingus'

operations from T1 to T2 � Incorporating US Customs & Border Protection

Requirements� Managing the airline/airport authority relationship to

achieve a smooth, phased handover with minimaloperational risk

� Airport infrastructure delivery and commissioning

� Incorporating airline systems and standard operatingprocedures

� Operational simulation and testing

Dave Race, Principal Aviation Consultant, REHBEIN Airport Consulting Tony Middleton, Managing Director, Periploi Aviation

2.30 CASE STUDYUsing advanced information technology to reducecosts whilst improving the passenger experience� Moving 100% of the check-in desk to customer

self-service and SMS technology� Outlining the planning and implementation process

Stephen Tame, CIO, Jetstar Airways

3.05 Afternoon tea

3.25 AIRPORT & AIRLINE CIO PANEL DISCUSSIONThe chances and challenges of introducing advancedinformation technologies into airport operations� How can IT be utilised as a means to control and drive

down the cost base?� IT and the passenger experience

� Can airport emergency management be madeinteroperable with external emergency agencies?

� Plan B: How can we be prepared when IT fails?

David Harvey, CIO, Virgin BlueStephen Tame, CIO, Jetstar AirwaysMore panel speakers to be announced atwww.informa.com.au/airportoperations

ENVIRONMENTAL MANAGEMENT & AIRPORTDEVELOPMENT4.10 CASE STUDY

Developing and delivering the Brisbane AirportExperience Centre� Enabling the community to understand the current and

future operations of Brisbane Airport � Visualising aircraft noise patterns across Greater Brisbane

� Assessing the success of the Experience Centrecompared with more conventional forms of communityengagement

Maike van der Windt, Strategic Planning Manager, Brisbane Airport CorporationRuud Ummels, Senior Aviation Consultant, To70 Aviation

4.55 Closing remarks from the Chair

5.00 Close of day one

www.informa.com.au/airportoperations

aring Australia’s gateways for the future

Day TwoWednesday 7th September 20118.45 Welcome coffee and networking

9.15 Opening remarks from the ChairMark Streeting, Principal, Booz & Company

MANAGING EXISTING AND FUTURE AIRPORTINFRASTRUCTURE

9.25 INTERNATIONAL CASE STUDYCreating an almost imperceptible level of safetyand security which extends into many aspects of the multi modal journey to, through andfrom the airport� The safety and security journey through the

modern airport:• What are the challenges now and in the future?• How does the passenger experience align to

these requirements?• What are the design and operational solutions?

Graeme Power-Hosking, Atkins - Design Director, King AbdulAziz International Airport Project, Saudi Arabia

10.00 A strategic perspective on car parking atairports� Utilising integrated parking solutions that go beyond

traditional revenue controlLarry Schneider, President, Parking Association of Australia

10.35 Morning tea

11.05 CASE STUDYProject update Brisbane Airport Link� The economic rationale for Airport Link –

Brisbane’s missing link� The strong demand in Brisbane for road

infrastructure� Approaching the urban transport customer

� How Airport Link will enhance and transform theroad network and passenger flow to the airport

Dr. Ray Wilson, CEO, Airport Link

11.40 CASE STUDYImproving passenger flow to and from Sydney Airport� Providing a cheaper alternative to the expansion of

the M5 East Tollway� Utilising existing rail corridors between Dulwich Hill

and Botany Road� Minimising the cost of property acquisition

� Outlining the impact of the extension on publictransport services in Sydney

Gavin Gatenby, Convenor, EcoTransit Sydney

12.15 Lunch

ENHANCING REVENUE & GROWTH1.15 CASE STUDY

Planning and delivering an airport for Low CostCarriers� Catering for the growing number of passengers

seeking low cost airfares� Working with LCC’s during design and development

� Avalon’s commitment to developing an internationalterminal

Justin Giddings, CEO, Avalon Airport

1.50 An airlines perspective on growing regional air traffic� What prerequisites need to be met for airlines to

add new destinations to their network?� Making the relationship work in the long-term

Mark Dal Pra, Executive Manager Operations, Jetstar Airways

2.25 Afternoon tea

2.55 Working with retailers and brand managers to grow non-aeronautical income� Creating airport spaces that catch the traveller’s

attention

3.30 INTERNATIONAL CASE STUDYUsing technology to increase airport landsiderevenues� Identification of technology-based systems used by

US airports to automate the assessment andcollection of ground transportation trip fees amongoperators and drivers

� How have these systems been implemented at USairports?

� How have US ground transportation operators anddrivers responded to the introduction of thesesystems?

� Lessons learned from US airports implementingthese systems

K.L. (Dan) Wong, former Senior Transportation Planner, San Francisco International Airport & PhD Student,Queensland University of Technology

4.05 Closing remarks from the Chair

4.10 Close of conference

Please visit the website for regular updates and changes to the program. Be kept in the loop with thisevent via LinkedIn, Twitter, You Tube and our Blog. Full details at www.informa.com.au/airportoperations

Sponsorship and exhibition opportunitiesOur sponsorship and exhibition packages provide an unrivalled opportunity to profileyour company or brand, develop new business contacts and strengthening existingbusiness relationships. Available packages include:

� Supporting sponsor

� Networking drinks sponsor

� Lunch sponsor

� Satchel sponsor

� Name badge/lanyard sponsor

� Boutique trade exhibition

Book early to secure your spot at this excellent marketing platform!

For information on sponsorship and the boutique exhibition opportunities available atthis event, contact Sarah Cullen, Sponsorship Manager on (+61 3) 8842 2430 or email sarah.cullen@informa.com.au

MARK YOUR DIARY!UPCOMING EVENTS

South Australian TransportInfrastructure Summit21st June 2011Hotel Intercontinental, Adelaidewww.informa.com.au/satransport

QLD Transport Infrastructure Summit26th - 27th July 2011 Brisbane Marriott Hotelwww.informa.com.au/qldtranport

WA Transport Infrastructure Summit3rd - 4th August - Novotel Langley, Perthwww.informa.com.au/watransport

High Speed Rail 20119th August 2011 - Hotel Realm, Canberrawww.informa.com.au/highspeedrail

Urban Transport PlanningSummit 201123rd - 24th August 2011Rendezvous Hotel, Melbournewww.informa.com.au/urbantransport

NSW Transport Infrastructure Summit11th - 12th October 2011Sydney Harbour Mariott at Circular Quaywww.informa.com.au/nswtransport

WHY ATTENDAIRPORT

OPERATIONS 2011?

Airport Operations 2011 is designedto address all aspects involved inrunning regional and internationalairports more cost-effectively andefficiently. As a delegate you willexamine what prerequisites need tobe met in order to prepare yourairport operation for future growthand environmental demands.

� Join the debate and hear case studies from Australia, the UnitedKingdom, the Republic of Ireland and Saudi Arabia!

� This conference is the only eventaddressing operational challenges and opportunities as well as takinga closer look at current trends and issues in airport development.

� As a delegate at Airport Operations2011 you will get a comprehensiveupdate on all issues relevant tothose at the forefront of airportmanagement and development.

� Special airport operators rateavailable.See the back page for details!

www.informa.com.au/airportoperations

Monday – 5th September 2011Regional airports are of crucial social and economic importance for Australia’s regional, rural and remote communities. Yet,operating, maintaining, safeguarding and developing existing aerodromes in a cost-effective and efficient manner, with limitedmanagement resources, often poses a major challenge to local government operators. The Regional Airport Asset Management andDevelopment Briefing Day is designed specifically to give local government managers whose responsibilities include aspects of theplanning, design, operation or management of these vital community assets, a thorough understanding of the various issuesneeded to develop and realise the right strategic direction for your essential infrastructure. As a participant of this unique forumyou will enjoy succinct presentations on a wide variety of topics with plenty of time for questions and group discussion.

About your Briefing Day facilitator:

Ben Hargreaves is a professionally qualified civil engineer and airport planner with over 13 years experience. He has considerableexperience in the planning, design and management of regional airports. Ben has been involved in numerous airport planning anddevelopment studies, in Europe, the Middle East and especially Australasia. During his early career in the UK he gained Mastersdegrees in Engineering from Durham University and in Airport Planning and Management from Loughborough University. Sincejoining REHBEIN Airport Consulting in September 2005, Ben has played a lead role in the development of comprehensive strategicairport master plans for Wagga Wagga and Narrabri airports, a feasibility study into preferred ownership and managementstructures for Mildura Airport and a National Airports Strategic Management Plan for 21 regional airports in Papua New Guinea,amongst many other similar projects. He has previously presented on strategic issues facing regional airports at the AviationBusiness Asia Pacific Airport Development summits in 2008, 2009 and 2010. www.informa.com.au/airportdevelopment

The Briefing Day will feature especially invited guest speakers working with the facilitator in sharing the lessons of their experience.Please visit the website www.informa.com.au/airportoperations for guest speaker announcements.

8.30 Registration and welcome coffee

9.00 Opening remarks from the FacilitatorBen Hargreaves, National Manager - Aviation,REHBEIN Airport Consulting

9.10 Setting a strategic direction for your airport � The importance of a defined role

� Opportunities identification and review

9.45 Master planning for flexibility � Forecasts versus scenarios

� Development staging

10.30 Morning tea

10.50 To build or not to build? � Investment decision making

� Understanding the true costs

� Financial and economic benefits

� Aeronautical charging regimes

11.35 Some common design misconceptions busted � Runway lengths and aerodrome reference code

� Passenger terminal space

� Strategic implications

12.20 Lunch

1.20 Understanding your risk and exposure � Is compliance enough?

� Risks faced by airport operators and insuring for risks

2.05 Safeguarding future airport operations � Off-airport planning issues – ensuring compatible

surrounding land uses� Communicating and buffering for aircraft noise

� Obstacle limitation surfaces

� Aircraft obstacle clearance requirements andapproach surveys

� Instrument procedures and PANS-OPS protectionsurfaces

2.55 Afternoon tea

3.15 Leveraging your opportunities � Managing relationships with airlines

� Marketing strategies

� Tenure arrangements

4.00 Airport management structures � Management frameworks

� Advantages and risks

4.45 Questions and closing remarks

5.00 Close of Briefing Day

Regional Airport Asset Managementand Development Briefing Day

www.informa.com.au/airportoperations

Announcing

www.informa.com.au/airportoperationsREGISTER NOWSECURE ORDER Researched and developed by:

Imag

e: M

elbourne Airport 2011 - www.m

elbourneairport.com.au

KEY CONTRIBUTIONS FROM:� Mark Pearson, Deputy CEO Regulation, ACCC

� Wendy Craik AM, Commissioner, Productivity Commission

� Mark Wolfe, Head of Aviation, Weston Williamson and DesignLeader (seconded) - Terminal 3 & Gatwick NT, BAA, UK

� Graeme Power-Hosking, Atkins - Design Director, KingAbdulAziz International Airport Project, Saudi Arabia

� Simon Gandy, Executive General Manager, Melbourne Airport

� John McArdle, National Chairman, Australian Airports Association

� David Harvey, CIO, Virgin Blue

� Stephen Tame, CIO, Jetstar Airways

� Dr. Ray Wilson, CEO, Airport Link

� Justin Giddings, CEO, Avalon Airport

� Mark Dal Pra, Executive Manager Operations, Jetstar Airways

SPECIAL AIRPORT OPERATORSRATE AVAILABLE! See back page for details.

PLUSREGIONAL AIRPORT ASSETMANAGEMENT AND DEVELOPMENTBRIEFING DAY

5 September 2011Novotel Melbourne on Collins

Get a thorough understanding of the variousissues needed to develop and realise the rightstrategic direction for your airport. Discussiontopics include:

� Setting a strategic direction for your airport

� Master planning for flexibility

� Some common design misconceptions busted

� Understanding your risk and exposure

� Leveraging your opportunities

REGISTER EARLY & SAVE UP TO $300EARLY BIRD RATE

Book & pay on or before 17/06/11

PRICE GST TOTAL SAVE PRICE GST TOTAL

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WEB www.informa.com.au/airportoperations

Telephone (+61 2) 9080 4307 – Please quote the event code

P11M32 and your unique VIP code with your booking.

Email info@informa.com.au – Please quote the event code

P11M32 and your unique VIP code with your booking.

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LinkedIn Group www.informa.com.au/linkedin/airportaviation

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Airport Operations 20116 – 7 September 2011 | Novotel Melbourne on Collins

VIP CODE

P11M32LI

EVENT CODE

P11M32

REGISTER ONLINE via our secure server www.informa.com.au/airportoperationsREGISTER NOWSECURE ORDER

Conference Venue

Novotel Melbourne on Collins

270 Collins Street, Melbourne, Victoria 3000

Phone: 03 9667 5887

www.novotelmelbourne.com.au

Accommodation & Travel

For your convenience, please access this event via our website and

click on the ‘Venue, Accommodation and Travel’ tab or call the

Lido Group on 1800 817 339. Travel and accommodation fees are not

included in the conference fees. We do not refund airfares or hotel

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attendee upon completion of a valid registration. Payment may be

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Please reference the VIP Code and the Event Code below whenmaking your booking.

A.B.N. 66 086 268 313

Registration Fees IncludeEntrance to the relevant conference package purchased plus refreshments,

lunch and online access to available presentations (five working days

post event). Please note: travel and accommodation is not included.

Dress CodeSmart casual wear is suggested along with a sweater or jacket in case

the conference room is cool.

Cancellation Policy & SubstitutionsCancellations must be advised in writing at least 10 working days prior

to the event. An administration fee of $550 (inc 10% GST) will be

incurred for cancellations. A refund will not be given if a delegate fails

to attend or cancels within 10 working days prior to the event. Fully

paid delegates unable to attend will be provided with on line access to

speaker presentations post event. Substitutions can be made at any

time before the event without penalty. Informa reserves the right to

cancel, alter the content and/or speakers on any program. Paid

registration fees will be fully refunded for cancelled events.

“It's clear Sydney needs asecond airport sooner ratherthan later. Without action thenational economy will beconstrained with a negativeimpact on growth and jobs.”(The Hon. Anthony Albanese,Minister for Transport andInfrastructure, SMH 5 April 2011)

Use your QR Reader App onyour smartphone and scanthis code to take you directlyto the website

Two day conference $1,995.00 $199.50 $2,194.50 $300 $2,295.00 $229.50 $2,524.50Two day conference + Regional Briefing Day $2,790.00 $279.00 $3,069.00 $300 $3,090.00 $309.00 $3,399.00Briefing day only $995.00 $99.50 $1,094.50

AIRPORT OPERATORS RATE:

Two day conference $1,495.00 $149.50 $1,644.50 $300 $1,795.00 $179.50 $1,974.50Two day conference + Regional Briefing Day $2,090.00 $209.00 $2,299.00 $300 $2,390.00 $239.00 $2,629.00Briefing day only $695.00 $69.50 $764.50

Network with leading professionals and learn from key case studies by registering yourself or your team today.

STANDARD RATEBook & pay from 18/06/11

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www.informa.com.au/airportoperations