Information on ACRP • www.TRB.org/ACRP • Regular news and updates

on: o Upcoming and ongoing

research projects o New publications o Success stories o Announcements o Webinars

• Find ACRP on Facebook and LinkedIn

Upcoming ACRP Webinars

• April 25 – Guidance for General Aviation Facility Planning

• May 24 – Legal Aspects of Airport Programs

• June 9 – Transporting Passengers to, and Through, Airport Facilities

You can register for and learn more about upcoming 2016 webinars by visiting:

http://www.trb.org/ACRP/ACRPwebinars.aspx

Opportunities to Get Involved! • ACRP’s Champion program is a new

initiative! • Designed to help early- to mid-

career, young professionals grow and excel within the airport industry.

• Airport industry executives sponsor promising young professionals within their organizations to become ACRP Champions.

• Visit ACRP’s website to learn more.

Additional ACRP Publications Available on this Topic

ACRP Report 12: An Airport Guide for Regional Emergency Planning for CBRNE Events

ACRP Report 88: Guidebook on Integrating GIS in Emergency

Management at Airports

ACRP Report 94: Integrating Web-Based Emergency Management Collaboration Software into Airport Operations--A Primer

ACRP Report 95: Integrating Community Emergency Response

Teams at Airports (A-CERTs) ACRP Synthesis 60: Airport Emergency Post-Event Recovery

Practices

You can learn more about these publications by visiting www.trb.org/publications

Today’s Speakers

Moderated by Meaghan Smalley, Jacksonville Aviation Authority

1) Report 103: Integrating NIMS (National Incident

Management System) for Personnel and Resources at Airports • Heidi Benaman, Faith Group, LLC

2) Report 112: A Tool for Developing Airport Terminal Incident Response Plans • Don Griffith and Aaron Moore, IEM

ACRP Report 103: Integrating NIMS (National Incident

Management System) for Personnel and Resources at Airports

Heidi Ann Benaman

Goals and Objectives • Presenter (Heidi) experience • Report 103 overview “Integrating NIMS for

Personnel and Resources at Airports” • Challenges for airports • Steps to overcome and incorporate NIMS/ICS

• Training • EOC utilization

Heidi Ann Benaman, Project Manager, Subject Matter Expert

• 22 years airport operations and emergency management

• Pittsburgh International Airport (PIT) • Portland International Airport (PDX)

• 9 ½ years consulting • NIMS ICS for airports trainer

• Airport-wide ICS for PDX • ICS trainer Freeport Bahamas post Floyd • ICS trainer AAAE PIT workshop

• More than 30 AEPs – 150/5200-31C • Concept of Operations (ConOps)

planning for airport EOCs

ACRP Report 103 Overview • Research problem:

• Some airports lacked knowledge of tools, resources, training and best practices to integrate NIMS/ICS into emergency preparedness

• Objective: • Guidance for all size airports to incorporate NIMS/ICS

• Findings • Researched training programs • Researched best practices at airports • Case studies

• Large hub (MSP) • Medium hub (MKE) • Small hub (CYS/JAN) • General Aviation (SUS)

• Training matrix for personnel • Integrating ICS structures/tools

Challenges for Airports • Federal Emergency Management Administration (FEMA)

training programs are very broad • Airport emergencies are different from FEMA events

• Shorter duration • Usually use local resources/mutual aid • Mutual aid resources usually not reimbursed • Don’t build base camps • Need to continue aircraft operations as soon as practical

• FAA AC 150/5200-31C lacks pure ICS guidance • Coordinating the field command with the EOC • Time for training • Budgets for training

Steps to Overcome • Must be supported at the top • Establish a position either FTE or collateral duty • Design a training matrix specific to your airport • Consider developing airport specific ICS training

• Train all airport personnel • Train with airlines, ground handlers and other stakeholders • Train with mutual aid • Train to your specific responses as outlined in the AEP

• Practice utilizing ICS tools and nomenclature regularly • Fuel spills • Air shows • IROPS • Utilize the EOC

Training Matrix Example

Localized Training Options • FEMA on-line courses • Local emergency management agencies • State emergency management agencies • Local colleges and universities • Hire a third party expert to conduct training

• Share the costs with other mutual aid agencies • Share the costs with other critical infrastructure

organizations (oil, power, dam or port) • Invest in a train the trainer program • Develop ICS training specific to your airport

Train with Stakeholders

Train Frequently – Fuel Spill

Train Frequently – Air Show

Utilize the EOC • Some airports only activate for annual table top and

triennial • Staff don’t become comfortable with:

• Roles in the EOC • Technology • Especially so for relief staff shift B

• Coordination with the field staff needs to be practiced

ICS Chart Without EOC

ICS Chart With EOC

For Additional Information: ACRP Report 103: A

Guidebook for Integrating NIMS for Personnel and Resources at Airports

http://onlinepubs.trb.org/onlinepubs/acrp/acrp_rpt_103.pdf

Heidi Ann Benaman heidi@faithgroupllc.com

ACRP Report 112: Airport Terminal Incident

Response Plans

Don Griffith, IEM Aaron Moore, IEM

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Don Griffith, Presenter

Manager, IEM • Air Operations Program Manager • Principal Investigator – ACRP Report 112 • Principal Investigator – ACRP Report 95

Principal Investigator – ACRP Report 94 • Project Manager – ACRP Report 73

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Aaron Moore, Co-Presenter

Senior Air Operations Planner, IEM • Project Coordinator – ACRP Report 112

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Research Team • Don Griffith and Aaron Moore, IEM • Gloria Bender and Karthik Ayodhiramanujan,

TransSolutions, LLC • Dr. James Fielding Smith, Smith-Woolwine

Associates Inc. • Kim Kenville, Kim Kenville Consulting, LLC • Alvy Dodson, Dodson Aviation Security Consulting,

LLC • Julie Quinn and Kathy Williams, QuinnWilliams, LLC • Carol White, Carol White Consulting, LLC

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ACRP Report 112 Oversight Panel

• Sean Brosnan, Chair, Detroit Metropolitan Airport • Herby Duverne, Taino Consulting Group • Job D. Kunkel, The Louis Berger Group • William J. Liese, Corgan Associates Architects PC • Michael Pape, Idaho Division of Aeronautics • Connie M. Proctor, Salt Lake City Department of

Airports • Thomas R. Rossbach, HNTB Corporation • Roman Pinon, FAA Liaison • Bernardo Kleinger, TRB Liaison

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Introduction to the Research Problem

• Recent natural and manmade events at airport terminals demonstrate the need for a more comprehensive approach to protecting the public

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Introduction to the Research Problem (cont.)

• Improvements needed in the following areas:

– Shelter-in-place (SIP), evacuation, and repopulation/recovery plans

– Training, drilling, exercising, and mutual aid agreements – Incident response for travelers with mobility and cognitive

impairments – Coordination and response between airport and

stakeholders

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Introduction to the Research Problem (cont.)

• A planning tool was needed that combined:

– Efficiency – Ease of use and scalability – Robust software design interface (i.e., not requiring support)

• Tool needed to account for all stakeholders’ needs

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The TIRP Tool • The Terminal Incident Response Planning (TIRP) tool is a

scalable tool that airport operators, terminal managers, emergency managers, and planners can use to create and maintain airport terminal incident response plans

• Assists in developing response plans that mitigate impacts of incidents on airport terminal users

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The TIRP Tool (cont.) • Focuses on incidents that cause or generate

response actions at airport terminals such as:

– Shelter-in-place (SIP) – Evacuation – Repopulation/Recovery

• Covers natural and human-caused incidents

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TIRP Development Step 1: Risk Analysis

• Risk Analysis: Identified nine highest priority incident types affecting airport terminals

– Active shooter – Security breaches – Bomb threats – Electrical outages – Snow storms – Tornadoes – Structural fires – Earthquakes – Hurricanes

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TIRP Development Step 2: Literature Review

• Literature Review: Examined risk analysis

• Examined airport terminal incident responses within the last decade

• Researched mass transit, sports venues, medical institutions, public schools, universities, and railroads to determine incident activities

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TIRP Development Step 3: Data Collection

• Data collection from 50 airports conducted

– 15 large hub, 11 medium hub, 12 small hub, and 12 non-hub primary airports canvassed

– 32 of the primary commercial airports canvassed provided plans, checklists, and other related data for analysis of recurring patterns of response and industry best practices

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TIRP Development Step 4: Tool Design and Beta Testing

• Research team performed beta testing and user guide development at RDU, PHX, FLG, IWA, DAL, DFW, and ROA

– Captured beta test results and user critique – Refined tool and user guide for ease of use

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TIRP Development Step 5: TIRP Tool Development

• Software development process

• Final user guide developed after TIRP tool development to ensure clear and concise instruction

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Benefits of TIRP Tool • Incorporates industry best practices

• Does not require high level of technical expertise

• Can be scaled up or down for any airport category

• Minimal amount of input yields substantial practical

output

• Addresses three major terminal response activities:

– Evacuation – Shelter-in-place – Repopulation

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How Can TIRP Help You? • Tool accounts for personnel, coordinating entities,

equipment, and other considerations for response activities during the nine major incident types

• Planners can expand beyond the nine major incident types

• TIRP tool outputs a comprehensive baseline TIRP and associated checklists for each incident type

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How Can TIRP Help You? (cont.)

• TIRP tool combines multiple airport stakeholders to effectively coordinate appropriate incident response activities

• Embedded checklists provide quick reference for responders during high-stress incident response activities

• TIRP tool is a great reference for developing comprehensive training and exercise programs for terminal incident response actions

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Let’s Try the Tool! • Download tool and user guide

• Following tool prompts, enter information that is

unique to your airport, including incident type

• Tool automatically creates a plan that adheres to specific:

– Airport terminal configurations – Airport terminal policies – Airport terminal standard operating procedures

• The more information you feed the tool, the more

comprehensive your plan becomes

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Step 1: Airport Details Tab • Input detailed airport information

– Airport name – Responsible department for plan – Plan date and revision history – Airport sponsor/owner

• Input stakeholder information

– Medical facilities and POCs – Tenants (airlines and concessionaires) and POCs – List all utilities and POCs

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Step 1: Airport Details Tab (Airport Information)

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Step 1: Airport Details Tab (Medical and Tenants)

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Step 1: Airport Details Tab (Concessionaires)

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Step 1: Airport Details Tab (Utilities)

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Step 2: Plan Profile Tab • Continue to Plan Profile tab

– Select size of airport – Add incidents affecting airport terminal based on:

• Hazard risk analysis • Incident history

• Important: At the bottom of the plan profile tab, add

all pertinent reference material (rules, regulations, guidelines for your plan)

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Step 2: Plan Profile Tab (Initial Incident Selection)

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Step 2: Plan Profile Tab (Reference Material)

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Step 3: Populate the Excel Tabs

• Once you complete Plan Profile tab, TIRP tool will automatically load selected incident tabs for your airport’s profile

• Note: All airports will have Shelter-In-Place, Evacuation, and Repopulation tabs

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Step 3: Populate the Excel Tabs (cont.)

• Depending on your unique incident profile, your airport may have one or more of the nine incident tabs

• All tabs have a checklist section

– Checklists are at the end of each incident section created in your plan

– Use checklists as critical action reminders – Checklists help ensure performance – Checklists can be customized based on incident and unique

characteristics of your airport terminal

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Step 3: Populate the Excel Tabs (Checklist Example)

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Step 4: Generate the TIRP • Once tabs are complete, select “Use Control Form to

Print Draft Plan” button

– This button launches the control form, and from there you can print out your unique plan

• Your comprehensive draft plan will be developed in 1–3 minutes

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Step 4: Control Form Example

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Plan Example

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Plan Example (cont.)

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Plan Example (cont.)

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Step 5: Put Your Plan in Action

• You will now have a great baseline TIRP and associated checklists for each incident

• The plan, being MS Word based, is completely editable

• Users can update the plan in two ways: – By adding new data to the TIRP tool Excel program and then

generating an updated TIRP – By updating the existing MS Word version of TIRP

• For incidents not covered by the tool, users can

develop their own section of the plan in the MS Word version and update the TIRP in that manner

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For additional information:

ACRP Report 112: Airport Terminal Incident Response Plans http://www.trb.org/main/blurbs/171121.aspx Don Griffith Don.Griffith@iem.com Aaron Moore Aaron.Moore@iem.com