Upload
hoangquynh
View
220
Download
0
Embed Size (px)
Citation preview
Healthcare Support Worker, Band 3,
CIU/MOPD, Ninewells Hospital
Information Pack
Job Reference: PS/231/18
Closing date: 29 January 2019
NHS TAYSIDE VISION, AIM AND VALUE
Our Vision
Our Aim and Values
To find out more about NHS Tayside visit our website at:
http://www.nhstayside.scot.nhs.uk/index.htm
About NHS Tayside
NHS Tayside is responsible for delivering healthcare to more than 400,000 people
living in Tayside. We employ around 14,000 staff and provide a comprehensive
range of primary, community-based and acute hospital services for the populations
of Dundee City, Angus and Perth & Kinross. Our annual budget is now circa £825
million of public money which works out at around £2.3 million spent by NHS Tayside
for every day of the year.
Tayside area
Within NHS Tayside and based on the western edge of Dundee, Ninewells Hospital
is one of the largest teaching hospitals in Europe. It is internationally renowned for
introducing laparoscopic surgery to the UK as well as being a leading centre in
developing fields such as the management of cancer, medical genetics,
cardiovascular disease, diabetes, informatics, neuroscience and imaging.
Our hospital sites across Tayside also have nursing and research links with the
University of Dundee and University of Abertay, Dundee.
In Tayside, we have 80,000 admissions every year and there are another 17,000
'same' day procedures. We also run 280,000 outpatient clinic sessions annually.
In addition, at the heart of health services in our communities are our GP and
primary care services which are there supporting our patients and their families
where they live and work.
The science of improvement
NHS Tayside has been at the forefront of patient safety and the science of
improvement. Our aim is to be the best at getting better. We were the first site in
Scotland, and one of only four in the UK, to be a pilot site for The Health
Foundation's Safer Patient Initiative. The significant successes of this project have
embedded a pioneering Tayside-wide approach to patient safety and improvement.
Academic Health Science Partnership in Tayside (AHSP)
NHS Tayside has embarked on a major collaborative initiative, Academic Health
Science Partnership in Tayside (AHSP). It is the first Academic Health Science
Network in Scotland with an ambition to transform healthcare locally and globally at
the time when it faces many difficult challenges.
Building upon the success of previous University of Dundee and NHS Tayside
collaborations, AHSP is bringing together the delivery of healthcare services,
education, quality improvement and research with the purpose of improving the
health of patients through more effective integration of these functions in routine
practice.
LIVING IN TAYSIDE
Discover award-winning towns and cities, breathtaking beaches and alluring countryside. Historically rich and home to Scotland’s longest river, Tayside is an innovative and exciting place to begin or expand your career.
Dundee, Angus and Perth and Kinross make up this vibrant region - between them offering the perfect blend of city, country and coastline. In fact, you can easily enjoy the tranquility and scenery of neighbouring towns and villages within reach of the region’s cities of Dundee and Perth.
Find out more about living and working in Tayside at:
www.dundeecity.gov.uk
www.angus.gov.uk
www.pkc.gov.uk
Education in Tayside
In Tayside there are a host of schools, both public and private and excellent colleges and universities making Tayside a family friendly location.
Housing in Tayside
Whether you want to live in the rural countryside or one of Tayside’s vibrant cities or towns, you’ll have a variety of housing choices, many below the national average house price. For more information about housing in Tayside, visit the Tayside Solicitors Property Centre and/or Perthshire Solicitors Property Centre websites: http://www.tspc.co.uk/ http://www.pspc.co.uk/ Getting around There are excellent connections to and within the region. It only takes approximately 30 minutes to drive between Dundee and Perth and just over an hour between Dundee and Edinburgh, Aberdeen and Glasgow. Travelling and commuting within Tayside is easy by road, bus or train. Dundee’s regional airport offers daily flights to London Stansted in addition to private and leisure flights. The international airports at Edinburgh, Glasgow and Aberdeen will ensure you are connected from Scotland to the rest of the world.
Enter job description here.
7 of 16
NHS TAYSIDE – AGENDA FOR CHANGE
JOB DESCRIPTION
1. JOB IDENTIFICATION Job Title Healthcare Support Worker
Department(s)/Location
Medical & Cardiovascular
Clinical Investigation Unit
NINEWELLS Hospital
Number of Job Holders 1
2. JOB PURPOSE
As part of the multidisciplinary team the post holder will carry out routine individual care duties for patients,
clients, carers and relatives in support of and supervised by a registered nurse. The post holder will be directly
delegated and will carry out assigned duties including enhanced clinical skills to support the work in Clinical
Investigation Unit, Ninewells Hospital.
3. ORGANISATIONAL POSITION
Senior Charge Nurse/Team leader
Staff Nurses
Healthcare support Worker (Postholder)
4. SCOPE AND RANGE
To provide a high quality, safe and supportive environment in order to care for patients within Clinical
investigation Unit on the Ninewells site to meet identified care needs.
The post holder may be required to provide care in the following types of environment:
Clinical Investigation Unit
Infusion Bay
The post holder has responsibility for:
Staff Management /Supervisory Responsibilities
Support registered nurses in the orientation of new staff
Demonstrate own duties to new starts. Provide advice and support/guidance of less experienced staff trained or
untrained
Budgetary Responsibilities
Effective participation in dealing with supplies ordering, patients valuables and use of equipment
5. MAIN DUTIES/RESPONSIBILITIES
Care Delivery
Carry out assigned tasks in delivering and supporting patient care under the direction of a registered nurse
to ensure delivery of a high quality of patient care
Co-operate with and maintain good relationships with other disciplines that are attending and treating
patients to maximise care
8 of 16
Maintain good relationships and an empathetic approach to patients/clients/carers and relatives and refer
them to a registered nurse for any questions they may have on the clients’ condition or for any suggestions
or complaints that they wish to raise
Report observed changes in the patients’ physical/psychological needs and participate in maintaining
accurate and up-to-date records to ensure effective communication
Adhere to Infection Control Policies
Participate in quality improvement initiatives within the clinical area
Health & Safety
Work within NHS Tayside policies and procedures to ensure maintenance of safe working practices for
patients, colleagues and self
Resource Utilisation
Adhere to NHS Tayside procedures regarding the use of supplies and equipment in order to promote the
effective and efficient use of resources
Delegated responsibility for organising and planning of support workers off duty (supervised by co-
ordinator)
Maintain stock levels of supplies including the preparation of orders to support the smooth running of the
area as required
Education
Participate in personal and career development plan to maintain skills and develop personal growth in order
to maximise contribution to service delivery
Quality
Acknowledge the diversity of individuals respecting their rights, privacy and confidentiality
Induction Standards & Code of Conduct
Your performance must comply with the national “Mandatory Induction Standards for Healthcare Support
Workers 2009” and with the Code of Conduct for Healthcare Support Workers.
6. COMMUNICATIONS AND RELATIONSHIPS
Communicates continuously re routine daily activities, with a wide range of health and social care
workers, patients and families utilising a wide range of media such as telephone, verbal and written
communications. Demonstrates sensitivity and empathy when communicating with people.
Communicate effectively with patients who may have barriers to understanding i.e.
Establish and maintain relationships based on mutual respect communicating on a regular basis with the
patient/relatives/multidisciplinary team and external agencies (where appropriate) involved in the provision of
care. e.g. explanation to patients regarding blood samples
Communicates information relevent to patients condition.
7. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB
Extensive experience as a nursing auxiliary/healthcare assistant
Experience of working in a hospital / ward setting or equivalent community placement
SVQII1 OR recognised equivalent in healthcare (or SVQ11 / Niche programme and willingness to
9 of 16
work/working towards SVQ111)
or equivalent work experience working in a caring environment/role
Willingness to help develop and expand role through further training and education
Relevant knowledge of care and related procedures. i.e. Clinical observations
Ability to work with people and as part of a multidisciplinary team
Effective written and verbal communication skills
Ability to carry out assigned tasks effectively in a busy environment
Basic information technology skills or willing to work towards
Existing competence in identified enhanced clinical skills / willingness to work towards – Vital Signs,
Cannulation , ECG , Catheterisation, venapuncture.
8. SYSTEMS AND EQUIPMENT
The nursing assistant uses, stores and maintains the following types of equipment in line with local
policies/procedures: Examples include:
Manual Handling
Hoists
Wheelchairs
Trolleys
Beds
General manual handling equipment eg. Slide aids
Commodes and bedpans
Information Technology
Maintenance of patient records
e.g updating patients nursing or medical notes with relevant information
Basic information technology skills
Report Datix via AIM system
Update trakcare each shift
Near Patient Testing
Blood Glucose Monitoring
Blood Pressure Recording
Urinalysis
Pulse Oximetry
12 LEAD ECG
Responsibility for Records Management
All records created in the course of the business of NHS Tayside are corporate records and are public records
under the terms of the Public Records (Scotland) Act 1937. This includes email messages and other electronic
records. It is your responsibility to ensure that you keep appropriate records of your work in NHS Tayside and
manage those records in keeping with the NHS Tayside Records Management Policy and with any guidance
produced by NHS Tayside specific to your employment.
9. PHYSICAL DEMANDS OF THE JOB
Examples include:
Physical Skills: Regularly throughout the shift
Skills to assess suitable site for cannulation
Skills to safely manoeuvre wheelchairs, trolleys, beds and other equipment
Skills to safely support patient mobility
Use of aseptic techniques in preparation for patients testing/procedures
Application of simple dressings
Completion of basic CPR course with yearly updates
Technical skills – i.e. Cannulation / venepuncture.
10 of 16
Physical Demands: Regularly throughout the shift
Patient movement with and without use of mechanical aides, manoeuvre patients
Move quickly in response to emergency in any area of hospital i.e. Participation in cardiac arrest perform
CPR/ECG,cannulation
Required to work in confined spaces when carrying out procedures
Push trolleys, wheelchairs, beds, patients lockers
Stand/walking for the majority of shift.
Mental Demands: Frequently for periods throughout the shift
Concentration required when undertaking personal care for patients
Frequently required to re-prioritise change from one task to another at short notice if being asked by practitioner,
doctor, ward staff i.e. urgent bloods to be taken ECG to be done
Frequent interruptions: causing unpredictable workload: telephone, colleagues, patients, buzzers
Emotional Demands: Regularly throughout the shift
Communicating with distressed/anxious/worried patients/relatives.
Caring for the terminally ill.
Caring for patients following receipt of bad news.
Dealing with patients with severely challenging behaviour i.e. Patient with adult learning difficulties
Dealing with patients who are abusive and aggressive whilst carrying out invasive procedures
Dealing with patients with sensory impairment
Care of patient after death
Attending cardiac arrests
Working Conditions: Regularly throughout the shift
Frequent exposure to body fluids, faeces, emptying bed pans/urinals, catheter bags
Exposure to verbal aggression (occasional)
Exposure to physically aggressive behaviour (occasional)
Shift patterns – day and night rotation
Exposure to infection and infected materials/people
10. DECISIONS AND JUDGEMENTS
The postholder will be expected to work unsupervised for the majority of a shift and exercise initiative when
providing patient care, however, a registered nurse will be available for advice and guidance
Assignment of work will be by the Senior Charge Nurse/Nurse in Charge.
Planning sequence of own work and re-prioritising throughout shift depending on patient needs
Acknowledging changes in patients conditions, work or care environment and reporting to the registered nurse or
appropriate other healthcare individual
Work review and formal appraisal of performance will be carried out by the Senior Charge Nurse, Clinical
Investiagtion Unit
11. MOST CHALLENGING /DIFFICULT PARTS OF THE JOB
Managing competing demands on time
Knowledge and ability to interact with the different multi specialist areas
Postholder should show confidence when working most of shift unsupervised in any area of hospital
Ability to prioritise
11 of 16
Recognise and assess change in patient condition when carrying out clinical procedures i.e. Insertion of catheter
Assessing and selecting appropriate access for cannulation/venepuncture
Support patients to follow treatment plan
Ensuring patient safety at all times
12 of 16
Person Specification
POST REF NO: PS/231/18 JOB TITLE/BAND: Healthcare Support Worker. Band 3 LOCATION: CIU/MOPD HOURS: 37.5
CRITERIA
ESSENTIAL
DESIRABLE
EVIDENCE
EXPERIENCE:
Previous experience working within a healthcare setting providing patient care.
Evidence of ability to work within and contribute to a team environment whilst also able to work unsupervised and exercise initiative.
Extensive experience of band 2 role in a variety of settings.
Application and Interview
QUALIFICATIONS: (Training; Research; Publications)
Must have a good educational background and a high standard of written and verbal communication. Must be prepared to undertake further education relevant to the role. Good standard of education in numeracy and literacy.
SVQIII or equivalent. NEWS recording. Venepuncture. ECG recording. Catheterisation. Previous experience/competence in use of IT systems:
PECOS
Trakcare
ICE
Application and Interview
KNOWLEDGE & SKILLS:
Excellent listening and interpersonal skills particularly when dealing with people either in person or on the phone. Effective communication skills both verbal and written. Excellent working knowledge of and conforms to Health Care Support Worker Code of Conduct at
Enthusiasm to learn and develop. Clinical skills: Cannulation, phlebotomy, catheterisation, ECG recording. Knowledge and use of NEWS. Ability to
Application and Interview
13 of 16
all times. Proven ability to work autonomously as well as part of the multi disciplinary team without direct supervision. BEACH trained or equivalent.
complete/update all admission documentation.
PERSONAL QUALITIES:
Excellent conduct and professional behaviour towards colleagues, patients and families. Demonstrates a caring, empathetic and non-judgemental approach to patient care, respecting the views and dignity of the diverse client group. Abide by all policies including NHST Employee Conduct Policy and Uniform and Professional Appearance policies. Ability to work under pressure with competing demands Flexible approach to needs of the service, able to work in a variety of settings to meet demands of job/shifts. Self motivated in regards to personal/vocational development.
Experience of and ability to liaise with other professionals when required.
Application and Interview
OTHER: (eg travel across Tayside)
Expected to work across CIU and MOPD areas. Flexible in providing cover. Ability to work within all areas of NHST
Willingness to travel across sites.
Application and Interview
14 of 16
General Information
POST REF NO: PS/231/18
JOB TITLE/GRADE: Healthcare Support Worker, Band 3
LOCATION: CIU/MOPD, Ninewells Hospital
Conditions of Service
The terms and conditions of service for this post are those determined by the NHS Staff Council.
Remuneration The current salary scale for the post is £18,292 to £21,349 per annum (pro rata for part-time staff). Placing on the scale on appointment is normally at the minimum but may be higher subject to verification of previous relevant service. Salary is paid monthly by Bank Credit Transfer.
Hours of Duty The hours of the post are 37.5 per week. The contracted weekly hours may be worked over any reference period, e.g. 150 hours (pro rata for part time staff) over four weeks or annualised hours, with due regard for compliance with employment
legislation, such as the Working Time Regulations. Start and finish times will be determined by the needs of the service.
Superannuation New employees are automatically enrolled into the NHS (Scotland) Superannuation Scheme, but may opt out later should they choose. The pension scheme is provided by Scottish Public Pensions Agency. All benefits are explained on the SPPA website www.sppa.gov.uk
Employee contribution rates with effect from 1 April 2018 are as follows:
Annual Pensionable Pay (Full-time equivalent)
Contribution
Up to £16,928 5.2%
£16,929 to £22,439 5.8%
£22,440 to £27,910 7.3%
£27,911 to £51,481 9.5%
£51,482 to £73,498 12.7%
£73,499 to £114,760 13.7%
£114,761 and above 14.7%
Contributions are subject to tax relief and reduced National Insurance contributions. NHS Tayside also makes a substantial contribution towards scheme benefits – currently around 14% of basic pay.
Annual Leave On appointment = 27 days (pro rata for part-time Staff) or 5.4 weeks per year.
15 of 16
After 5 years aggregated service = 29 days (pro rata for part-time staff) or 5.8 weeks per year After 10 years aggregated service = 33 days (pro rata for part-time staff) or 6.6 weeks per year Public Holidays = 8 days (pro rata for part-time staff) or 1.6 weeks per year
References All offers of appointment are subject to receipt of two satisfactory references.
Occupational Health Clearance
All offers of appointment to new entrants to the National Health Service are subject to a medical examination. Medical examinations are arranged and undertaken by Occupational Health (OH).
Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2003
The Rehabilitation of Offenders Act 1974 allows people who have been convicted of certain criminal offences to regard their convictions as ‘spent’ after the lapse of a specified period of time. The period of time depends upon the sentence imposed. However, some criminal convictions can never be regarded as spent. These convictions are for serious crimes and must always be disclosed. Further guidance on the offences included in the list can be found at: https://www.mygov.scot/offences-always-disclosed/ Any information you do disclose will be treated confidentially and only shared with those who need to know. Having a conviction will not automatically debar you from obtaining employment with NHS Tayside. Careful consideration will be given to the relevance of the offence to the particular post in question. If you are appointed and it is found you did not disclose previous conviction(s), which you were legally obliged to disclose, then disciplinary action up to and including dismissal may be taken.
Disclosure Scotland
The successful applicant will be required to become a member of the Protecting Vulnerable Groups Scheme (PVG) in respect of regulated work with protected adults and regulated work with children. A PVG
certificate contains all unspent and certain spent conviction information.
It also contains any other non-conviction information that the police or other government bodies think is relevant. Disclosure Scotland continually monitor PVG scheme members' records for vetting information including criminal convictions that may affect their suitability to work with vulnerable groups.
Immigration, Asylum and Nationality Act 2006
It is a criminal offence for an employer to employ anyone who does not have permission to live or work in the UK. Shortlisted applicants will be asked to produce specific original documentation at interview e.g. Passport, or full birth certificate together with an official document giving the applicants permanent National Insurance Number and name issued by a Government Agency or a previous employer, as well as photocopies of these documents.
16 of 16
Healthcare Support Workers
All NHS Scotland employees that are not governed by a regulatory or professional body are considered to be healthcare support workers. On appointment, you will be expected to comply with the NHS Scotland Mandatory Induction Standards and Code of Conduct for Healthcare Support Workers. Healthcare Support Workers are expected at all times to practice competencies that demonstrate insight, understanding and mutual respect of patients, their families, carers and work colleagues. Whether in a clinical or non-clinical role you are expected at all times to be an exemplar of person centred care, embracing the Code of Conduct to a high standard as part of an integrated health professional team.
Smoking Policy NHS Tayside operates a No Smoking Policy and smoking is prohibited within NHS premises and grounds.
Fair Processing Notice
NHS Tayside is under a duty to protect the public funds it administers, and to this end may use the information you provide on your Application Form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For further information see: http://www.nhstayside.scot.nhs.uk/YourRights/NationalFraudInitiative/index.htm or contact [email protected].
Applications Completed forms should be returned to: [email protected] quoting the job reference in the subject line or HR & OD Directorate, NHS Tayside, Level 9, Ninewells Hospital, Dundee DD1 9SY By closing date of 29 January 2019
Your Application Form must be completed in full. Please note copies of Curriculum Vitae, Qualifications and Course Certificates will not be accepted at this stage.
All completed applications are held in HR & OD Directorate until the closing date. After the closing date a panel will meet to prepare an interview shortlist. Once this decision has been made, all shortlisted applicants will be emailed to invite them to attend for interview. It is important that you check your emails regularly, including your junk/spam folder. This process takes approximately 6 weeks. Therefore, if you have not been contacted regarding interview within 6 weeks of the closing date, your application has been unsuccessful and you will receive no further correspondence from HR & OD Directorate.
Thank you for your interest in working for NHS Tayside.