INFORMATION PACKAGE

[FINAL VERSION]

TABLE OF CONTENTS

WELCOME NOTE ................................................................................................................................................ 2

CONFERENCE REGISTRATION ............................................................................................................................ 2

CONFERENCE WEBSITE .................................................................................................................................. 2

REGISTRATION FORM .................................................................................................................................... 2

VENUE & ACCOMMODATION ........................................................................................................................... 3

CONFERENCE VENUE ..................................................................................................................................... 3

HOTEL ACCOMMODATION ........................................................................................................................... 4

OTHER HOTELS .............................................................................................................................................. 4

AIRPORT & ARRIVALS ........................................................................................................................................ 5

INFORMATION DESK ..................................................................................................................................... 5

AIRPORT TRANSFER OPTIONS ....................................................................................................................... 6

PICTORIAL GUIDE: KLIA EKSPRES ARRIVAL HALL (KL SENTRAL) TO NEARBY HOTELS ................................. 8

ENTRY & VISA REQUIREMENT .......................................................................................................................... 9

VISA REQUIREMENT ...................................................................................................................................... 9

ARRIVAL/DEPARTURE CARD ......................................................................................................................... 9

VACCINATION ................................................................................................................................................ 9

SOCIAL ACTIVITIES ........................................................................................................................................... 10

DESTINATION GUIDE ....................................................................................................................................... 11

KL SENTRAL AREA ........................................................................................................................................ 11

PICTORIAL GUIDE: USING THE LIGHT RAIL TRANSIT (LRT) ......................................................................... 12

SIGHTSEEING IN KUALA LUMPUR ............................................................................................................... 13

PRACTICAL INFORMATION .............................................................................................................................. 16

CONTACTS ........................................................................................................................................................ 18

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WELCOME NOTE

Dear Friends and Delegates,

Selamat Datang ke Malaysia. Warm greetings from sunny Malaysia! In conjunction with our 10th year anniversary, the Malaysia Deposit Insurance Corporation (MDIC) will be hosting the International Conference on Insurance Guarantee Schemes: Recovery and Resolution of Insurance Companies, from 24 to 25 August 2015, here in Kuala Lumpur. As the proud host of this event, the MDIC wishes to provide delegates with useful information to make your stay in Kuala Lumpur a pleasant one. As such, we have prepared this Information Package, to serve as a supplement for delegates who are travelling from outside of Malaysia to attend this Conference. We look forward to welcoming and seeing all of you in August! -MALAYSIA DEPOSIT INSURANCE CORPORATION-

CONFERENCE REGISTRATION

CONFERENCE WEBSITE

The official website for this event is www.pidm.gov.my/igs-kl.

Information and materials related to this conference can be found on this website.

REGISTRATION FORM

Delegates are required to complete an Online Registration Form, through the event website (www.pidm.gov.my/igs-kl). Upon completion of your registration, you will be sent a confirmation by email.

Registration period is from Monday, May 18 to Tuesday, 30 June 2015. Please ensure that you register no later than Tuesday, 30 June 2015.

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VENUE & ACCOMMODATION

CONFERENCE VENUE

Hilton Kuala Lumpur is the official venue for International Conference on Insurance Guarantee Schemes. It is also the preferred accommodation hotel for all delegates.

The hotel is located within the Kuala Lumpur Sentral (KL Sentral) area which is also the main transportation hub of Kuala Lumpur.

Experience the vibrant KL city at its best at the Hilton Kuala Lumpur hotel, located just 28 minutes from Kuala Lumpur International Airport and 33 minutes from Kuala Lumpur International Airport 2 by KLIA Expres train. Gaze out on Kuala Lumpur's city center while swimming laps of the hotel pool, featuring a tropical sun deck, or indulge in a holistic spa treatment. The hotel also provides 10 stellar choices for dining and entertainment, from business brunches to pre-dinner drinks and everything in between.

KEY DETAILS OF HILTON KUALA LUMPUR: Website: kuala-lumpur.hilton.com Address: 3 Jalan Stesen Sentral, 50470 Kuala Lumpur. Telephone: +603-22642264 Fax: +603-22642266 Email: groupreservation.kl@hilton.com

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HOTEL ACCOMMODATION

A block booking of rooms for the delegates has been made at the Hilton Kuala Lumpur at a special rate.

ROOM TYPE RATE PER NIGHT (MYR)

ROOM INFORMATION

HILTON DELUXE

513.04nett Included:

Single Occupancy

King or Twin Bedded

Daily Buffet Breakfast for 1 person

High Speed Internet Access

All taxes and service charges

593.49nett Included:

Double/Twin Occupancy

King or Twin Bedded

Daily Buffet Breakfast for 2 persons

High Speed Internet Access

All taxes and service charges

Special rates are only applicable for the stay period of 22 to 26 August 2015.

Please make your room bookings before 3 August 2015* as the block booking period will expire thereafter.

Delegates are to complete the Hotel Registration Form available on the event website and liaise with the hotel directly.

*Rooms may be available after this date, subject to availability.

OTHER HOTELS

Below is a listing of other hotels within the vicinity of KL Sentral. Should you prefer to stay at one of these hotels, please proceed to make your own reservations using the details provided below:

Le Méridien Kuala Lumpur (adjacent to Hilton Kuala Lumpur)

Website: www.lemeridienkualalumpur.com/ Address: 2 Jalan Stesen Sentral, 50470 Kuala Lumpur. Telephone: +603-22637888 Fax: +603- 22637703 Email: reservations.lmkl@lemeridien.com

Aloft Kuala Lumpur Sentral (opposite KL Sentral building, less than 10 minutes’ walk to Hilton)

Website: www.alofthotels.com/kualalumpursentral Address: 5 Jalan Stesen Sentral, 50470 Kuala Lumpur. Telephone: +603-27231188 Fax: +603-27231137 Email: reservations.aloftkl@alofthotels.com

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AIRPORT & ARRIVALS

INFORMATION DESK

An Information Desk, manned by MDIC’s appointed travel agent, will be available at the Kuala Lumpur International Airport (KLIA)*, on both Saturday (22 August) and Sunday (23 August).

The Information Desk is setup to provide information and guidance to delegates on the available airport transfer options from Kuala Lumpur International Airport to KL Sentral area.

Operation time of the Information Desk:

Saturday, 22 August 2015: 7am to 12midnight

Sunday, 23 August 2015: 7am to 12midnight

Location of the Information Desk: Just before the Arrival Immigration Check-Point. Look out for a banner bearing MDIC’s logo:

*Please note that an Information Desk will not be available at KLIA2.

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AIRPORT TRANSFER OPTIONS

KUALA LUMPUR INTERNATIONAL AIRPORT (MAIN INTERNATIONAL AIRPORT) TAXIS 1) Airport Taxi

These services operate using a coupon system. Coupons can be purchased at dedicated Airport Limo counters located at:

International Arrival Hall, Level 3 (just after Customs, before the public arrival area)

Domestic Arrival Hall, Level 3 (public area after Domestic Baggage Clearance)

Taxi can be boarded at Level 3 itself.

2) Metered Taxi

Passengers would have to purchase RM2 coupon at the counters prior to boarding these taxis. Coupons can be purchased at Level 1 and 3 of the Main Terminal Building. To board the taxi, proceed to Level 1

KUALA LUMPUR INTERNATIONAL AIRPORT 2 (LOW-COST CARRIER TERMINAL) TAXIS Taxi services are available at Taxi Terminal at Transportation hub located at Level 1 of the Gateway@KLIA2 building. There are 2 types of taxi services available, namely the Coupon Taxi (Budget or Premier) and Metered Taxi. 1) Coupon Taxi

(i) Budget Taxi: Inform the counter of your destination and a coupon will be issued to you after payment.

(ii) Premier Taxi: These are the 'Blue' taxis that are pricier compared to the budget ones, generally costing you almost double the amount of a normal priced Budget Taxi. However, these taxis are more spacious.

Type of Taxi / Limo Model Capacity

Budget Taxi Deawoo Tacuma 3 to 4 passengers only

Proton Wira 3 passengers only

Premier Limo Renault Enviro 4 to 5 passengers only

Mercedes E220 4 passengers only

Super Luxury Jaguar S-Type 3 passengers only

Family Service Kia Pregio Van 8 passengers only

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2) Metered Taxi Buy a coupon for RM2.00 at a metered taxi counter. The taxi meter MUST run when you board the taxi. Your final taxi fare is based on what is displayed on the taxi meter monitor plus toll charges, if any. After you have selected your taxi services at the taxi payment counter, exit Door 4 and then queue up to wait for your taxi at the specific taxi lane.

KLIA EKSPRES KLIA Ekspres takes only (i) 28 minutes from Kuala Lumpur International Airport to KL Sentral; and (ii) 33

minutes from Kuala Lumpur International Airport 2 to KL Sentral.

Fares:

Journey Adult (MYR) Children (2 - 12 years old) (MYR)

One-Way 35.00 RM15.00

Return 70.00 RM30.00

Service Schedule: Please refer to the website: https://www.kliaekspres.com/

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PICTORIAL GUIDE: KLIA EKSPRES ARRIVAL HALL (KL SENTRAL) TO NEARBY HOTELS

1

2

3 4 5

6 7

8 9 10

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ENTRY & VISA REQUIREMENT

VISA REQUIREMENT

Every individual entering Malaysia must have in possession a valid passport. Please ensure that your passport is valid for at least six months from your return date.

Some foreign nationals may require a Visa to enter Malaysia. Please contact the nearest Malaysian Embassy or Consulate to your home for further information.

Detailed information can be obtained from the websites of:

Immigration Department of Malaysia [LINK]

Ministry of Foreign Affairs, Malaysia [LINK]

For individuals requiring an official Letter of Invitation for Visa purposes, please indicate this in the registration form.

ARRIVAL/DEPARTURE CARD A visitor is required to complete the Arrival/Departure Card upon arrival in Malaysia. This card is obtainable at all entry points. A visitor must present his/her passports together with a completed arrival/departure card to the Immigration Officer on duty and he/she must ensure that the passport or travel document is endorsed.

VACCINATION

If you are coming from, or have recently travelled to, South America or sub-Sahara African countries you must present a certificate of vaccination against Yellow Fever at the Immigration Counter.

Detailed information on this matter can be obtained through this [LINK]

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SOCIAL ACTIVITIES

FREE & EASY NIGHT, 24 AUGUST 2015

OPTIONAL PUTRAJAYA TOUR & DINNER CRUISE, 25 AUGUST 2015

After a long day at work, we will transport you to

Bukit Bintang to relax, unwind and enjoy some

free & easy time. Drop-off/pick-up points and

timing will be pre-determined and communicated

to all delegates.

Some of you may also choose to use the Bukit

Bintang - KLCC Pedestrian Walkway which is a

1.173km-long pedestrian bridge that connects

Pavilion KL to Suria KLCC shopping centre. There

are several entrance and exit points (through

escalators and staircases).

Venue: Bukit Bintang (Star Hill) Area

Dress Code: Casual

You will be transported by coach to Putrajaya, Malaysia’s Federal Administrative Centre. Some points of interest include Perdana Putra, Dataran Putra, Putra Mosque, Seri Perdana, Putrajaya International Convention Centre and Putrajaya Lake & Bridge. Complete your visit to Putrajaya with a memorable cruise down the serene Putrajaya Lake, an incredible man-made wonder spanning across 650 hectares of beautiful waters and exotic wetlands. Dinner will be served onboard.

Venues: Putrajaya Area & Putrajaya Lake

Dress Code: Casual

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DESTINATION GUIDE

KL SENTRAL AREA KL Sentral is the transportation hub for Kuala Lumpur’s integrated rail transportation. It has a direct link to Kuala Lumpur International Airport, Putrajaya (the Federal Government Administrative Centre) and also Cyberjaya.

Below are some helpful links:

KL Sentral Building Directory [LINK]

Integrated Transit Information [LINK]

Facilities & Services [LINK]

Flight Check-In at KL Sentral [LINK]

NU SENTRAL SHOPPING COMPLEX

Nu Sentral is one of the latest trendy shopping mall located within the KL Sentral area. This eight-storey mall has large green rooftops with a multitude of entertainment spaces, alfresco dining and other unique features for an exciting shopping experience.

The mall is accessible through escalators, located next to Burger King, on Level 1 of KL Sentral.

The mall is also connected to the Aloft Hotel, through a bridge, located on the first floor of the hotel.

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PICTORIAL GUIDE: USING THE LIGHT RAIL TRANSIT (LRT)

1 2

3 4

5 6 7

8 9

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SIGHTSEEING IN KUALA LUMPUR

To get the best out of your trip and to make it a memorable one, we have compiled some of the top must visit hotspots in the city.

PETRONAS TWIN TOWERS At the heart of the city, a must visit landmark is the iconic Petronas Twin Towers, which stands as one of the world's tallest buildings. At this skyscraper, you can opt to cross the sky-bridge on the 41st floor where you can enjoy a bird’s-eye view of the city. At the bottom, you can enjoy great shopping at Suria KLCC or just enjoy a day in the sun at KLCC Park.

KL TOWER KL Tower Standing at 421 meters tall, the KL Tower is built on top of Bukit Nanas and it's one of the world's tallest towers. On top of the tower, you can get a 360 degree view of the city at the observation deck and at the revolving restaurant. At the foot of the tower, you will find the Bukit Nanas Forest Reserve which is one of the last surviving patches of rainforest in the heart of the city.

BATU CAVES Batu Caves is a limestone hill with a series of caves and cave temples. The massive cave temple features Hindu idols and statues erected inside the main cave and around it. It is believed that the limestone forming Batu Caves is 400 million years old. However, be prepared to scale 272 steps to access the caves.

MERDEKA SQUARE/INDEPENDENCE SQUARE This historical landmark is the most popular tourist spot in Kuala Lumpur. Merdeka Square, which literally means Independence Square, was the venue where the Union Jack Flag was lowered, and replaced with the Malayan flag. Across the Square, the Sultan Abdul Samad building can be easily recognised from its copper dome clock tower. It was designed and built by A.C. Norman using a Moorish architecture style.

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CENTRAL MARKET The focus for the city’s artistic community, Central Market is a KL cultural landmark, just a short walk away from Petaling Street. Also called Pasar Seni, it was built in 1928 and used to be a simple wet market, until the early 1980s when it was revamped into a handicrafts outlet. In similar vein to New York’s SoHo flea market – the merchandise here is cheap and comprises traditional goods such as batik, embroidery carvings, souvenirs, and sculptures.

PETALING STREET Known as Kuala Lumpur's China Town, the colourful Petaling Street is a well-known area for bargain hunters. Deeply immersed in the oriental culture, heritage and history, Petaling Street's night market offers all kinds of goods at relatively low prices. Food is also plentiful with many scrumptious varieties to choose from; some of the restaurants here have been in business for generations. Locals flock to Petaling Street primarily for bargain accessories and great Chinese food.

LITTLE INDIA

Brickfields is Malaysia’s official Little India and was recently transformed into a wide street with Indian stores and restaurants run by the country’s Indian community.

The shops here sell everything from traditional Indian goods such as saris, flower garlands, spices and Bollywood music, to local delicacies such as vadai, thosai and more. Since its transformation, Little India Brickfields has turned into one of KL’s trademark tourist hotspots not only because of the wares found here but for its proximity to KL Sentral station.

BINTANG WALK

Shopaholics would find Bintang Walk a shopping paradise. Surrounded by the city's most popular shopping malls, Bintang Walk is Kuala Lumpur's prime shopping district with plenty of international brands and eateries.

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LAKE GARDENS Lake Gardens is a 92-ha park comprising well-manicured lawns, gardens and hills. It is spread around the Perdana Lake with a number of sights set on its grounds including the Butterfly House and Bird Park, Hibiscus Garden, National Monument, Orchid Garden and Parliament House.

NATIONAL MONUMENT OF MALAYSIA The National Monument of Malaysia, situated in Lake Gardens, is a commemorative sculpture that stands on a marble base surrounded by a reflecting pool and water fountains. The bronze sculpture depicts a group of seven soldiers in various poses, each denoting one of seven qualities: courage, leadership, sacrifice, strength, suffering, unity and vigilance.

KL BIRD PARK Kuala Lumpur Bird Park is the showpiece of the renowned 60-ha Lake Gardens. The park is home to more than 3,000 birds from 200 species all over the world. The free-flight, walk-in aviary has over 60 species of local and foreign birds, including the Indian blue peacock, with its colourful five-foot train, and the crowned pigeon, the largest pigeon species in the world.

KL HOP-ON HOP-OFF CITY TOUR

The KL Hop-On Hop-Off City Tour is probably the best way to explore Malaysia's capital.The sight-seeing bus with multi-language taped audio commentary will guide the tourist through the major sights and attractions in the city. For more information on this tour, click on the [LINK].

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PRACTICAL INFORMATION

COUNTRY AND CAPITAL The Federation of Malaysia comprises Peninsula Malaysia and the states of Sabah and Sarawak on the island of Borneo. The capital city of Malaysia is Kuala Lumpur. LANGUAGE Bahasa Malaysia (Malay) is the official language, but English is widely spoken. TIME Malaysia is 8 hours ahead of Greenwich Mean Time (GMT). CLIMATE Situated between 1° and 6°N, the whole of Malaysia has a classic equatorial climate with high temperatures and wet months throughout the year. Temperatures at sea level range from 23°C to 32°C.

The wet season on the west of the peninsula, including Kuala Lumpur (April-October) brings thunderstorms in the afternoons but these are usually brief and reduces the humidity. Therefore, it is advisable to carry your pocket umbrella with you at all times.

The east coast however tends to have a heavier wet season and is best avoided during the rainy period (November-February). During these months, many of the beach resorts close, re-opening in March. The best time to visit the east coast is between April to September when seas are generally calm.

CURRENCY

The Malaysian Ringgit (MYR) Coins in use are 5, 10, 20 and 50 cent. Notes come in RM1, RM2, RM5, RM10, RM50 and RM100. The value is approximately USD1 = RM3.7 Foreign currency can be exchanged at banks and money exchange. CREDIT CARDS Most hotels and establishments accept credit or charge cards such as VISA, American Express, Master card and Diners Club. BANKING HOURS Monday - Friday: 9.30 am to 4.30 pm. Saturday, Sunday & Public Holidays: Closed TELECOMMUNICATIONS The country code for Malaysia is 60. Outgoing international code is 00. IDD is available. ELECTRICITY Voltage is 220 - 240 Volt AC at 50 cycles per second. Malaysia uses the standard 3-pin square plugs and sockets.

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WEIGHT & MEASUREMENT Malaysia follows the metric system for weight and measurement. GST TOURIST REFUND SCHEME From 1 April 2015, tourists can claim a GST (goods and services tax) refund on goods purchased at approved outlets in Malaysia. These outlets will bear the Tourist Refund Scheme (TRS) logo. For more information, please visit the link: RMCD - GST STAY HEALTHY It is recommended for visitors to stick to bottled water. Consume lots of fluids, use a hat and sunscreen.

Pack clothing suitable for a warm humid climate.

LOCAL CULTURES: DO AND DON'TS Although handshakes are generally acceptable for both men and women, some Muslim ladies may

acknowledge introductions to gentlemen by merely nodding and smiling.

When entering places of worship, wear long-sleeved tops and knee length pants or skirts as a sign of respect. Shoes must be removed when entering places of worship such as mosques and temples.

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SAYING IT IN BAHASA MALAYSIA (MALAY)

English Malay

Good morning Selamat pagi

Good afternoon Selamat tengahari

Goodbye Selamat tinggal

Thank you Terima kasih

Welcome Selamat datang

How do you do? Apa khabar?

Can you help me? Bolehkah anda tolong saya?

How do I get there? Bagaimana hendak ke sana?

How much (price) does it cost? Berapa harganya?

Water Air

Yes Ya

No Tidak

Toilet Tandas/Bilik air

CONTACTS

Ms. Rajes / Ms. Sejal

E-mail igs-kl@pidm.gov.my

Telephone +603 – 2173 7563 / 7479

Mobile +6017-306 2570

Fax +603 – 2173 7533