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Information Sharing Index
Pete James
Project Director
IS Index Project
DfES
20 Jan 2006
Agenda
Introduction and Purpose
What is the “IS Index” and where does it fit?
How is the Index going to work (and how will it help you and yours?)
The experience of a Local Authority Trailblazer – Peter Chester
The Big Issues (have we captured them all?)
Funding, timing, governance, accountability, security, quality
What happens next?
Implementation Planning: discussion
Introduction & Purpose
A ‘Mission Critical’ project
Index Announcement – 8th December
Ministerial letter to all Directors of Children’s Services in England
Project needs Executive buy-in and commitment – DCSs, PCT CXs and other key local agencies…
Describe key aspects of the Index establishment and operation…
Pre-Deployment advice and support needs testing…
Your feedback will inform our Implementation Planning…
Information Sharing (IS) Index
A tool to help Practitioners to accurately identify:
the Child or Young Person before them
if they are receiving universal services
which other Practitioners are (or have been) involved with the child
that another Practitioner has information to share, has undertaken an assessment or is taking action with regard to the Child
The requirements and solution structures are being shaped by:
Learnings from Trailblazer Local Authorities
Extensive consultation with other relevant stakeholders
Policy & Regulatory framework
Public and cross-government consultation
Achieve Achieve potentialpotential
ProtectionProtection
Change inPractice
Index Project: part of ECM:CfC
BeHealthy
StaySafe
Enjoy &Achieve
Make PositiveContribution
EconomicWell-being
ServicesBetter Targeted
to Needs
Fewer ChildrenMissing Univ.
Services
Earlier Ident.of Needs &Intervention
ServiceExperience
less stressfulfor CYP&F
CYP requiringAddit’l Services
are protected
BuildCapacity
IntegratedWorking
Information-SharingINDEX
Children’sTrust
Verify the Identity of
a Child
Identify whereServices NOT
being delivered
IdentifyPractitioner(s)
Involved
ViewIndicators of
Info/action/CAF
Statistics forPolicy &
Management
Outcomes forOutcomes forChildrenChildren
ECMECMProgrammesProgrammes
CiP TargetCiP TargetOutcomesOutcomes
CiPCiPProjectsProjects
Key IndexKey IndexCapabilitiesCapabilities
SureStart
YouthSupport
Safeguarding
Children’sNSF
ExtendedSchools
“Respect”
How can Practitioners comply with all initiatives?...
Achieve Achieve potentialpotential
ProtectionProtection
Change inPractice
BeHealthy
StaySafe
Enjoy &Achieve
Make PositiveContribution
EconomicWell-being
ServicesBetter Targeted
to Needs
Fewer ChildrenMissing Univ.
Services
Earlier Ident.of Needs &Intervention
ServiceExperience
less stressfulfor CYP&F
CYP requiringAddit’l Services
are protected
BuildCapacity
IntegratedWorking
Information-SharingINDEX
Children’sTrust
Verify the Identity of
a Child
Identify whereServices NOT
being delivered
IdentifyPractitioner(s)
Involved
ViewIndicators of
Info/action/CAF
Statistics forPolicy &
Management
Outcomes forOutcomes forChildrenChildren
ECMECMProgrammesProgrammes
CiP TargetCiP TargetOutcomesOutcomes
CiPCiPProjectsProjects
Key IndexKey IndexCapabilitiesCapabilities
SureStart
YouthSupport
Safeguarding
Children’sNSF
“Respect”
ExtendedSchools
Follow the common processes…….Follow the common processes…….
Change in Practice (CiP) service processes
Preparation Discussion DeliveryClose
involvement
Monitor/coordinate
Needs Mgt
Service planning
CiP initiatives fit with processes
Preparation Discussion DeliveryClose
involvement
Monitor/coordinate
Needs Mgt
Service planning
IS Index
ICSeCAF eCAF
Lead Prof
Multi-agency working
IS Index
IS Index
Using the Index
Awareness / preparation
Assessment Service delivery Closure
Monitor/coordinate
Needs Mgt
Service planning
Query IndexRecord involvement
Query IndexRecord CAF Record involvement Close involvement, CAF
ID childFind others to contact
MI
MI
IS Index Functions
Locate record & identify a child
View child’s record
Manage data
Manage data sourcing
Manage user access
Management Information
Data flows
Description:1. All data about children is held
centrally in 150 database partitions2. Central system processes data3. Local Authorities manage their own
data4. National data supplied centrally5. Users connect to central system
Central ID mgt
DWP
150 databasepartitions
Web
ser
vice
s
LOCAL NATIONAL
What does Index comprise?
We
b se
rve
rD
ata
file
hand
ler
DWP NHSSocial
servicesEducation
Connexions
Social servicesEducationEducation
ConnexionsConnexions
Social services
Data supply
Practitioner access
Social services
Social services
Social services
EducationEducationEducation
EducationEducationNHS
DWP
0
18
Schools
Connex-ions NRUC
25
NHSHomeOffice
Young peoplereceiving
additional services
All children inEngland
Voluntary sector
Local Authority Systems
‘Universal’ data sources Supplementary data sources
Other
Summary of data sources
We need many sources to get coverage, accuracy & completenessWe need many sources to get coverage, accuracy & completeness
ONS
What will the IS Index look like?
Case systemName: Johnny SmithAddress: 23 Acacia AveDetails:Johnny comes from a broken home & is a victim of bullying in schoolOther practitioners:
Fred Jones, GP01234 567890
Looks like next Looks like next release of release of Practitioners’ Practitioners’ own systemown system
IS Index
Case Mgt System changes – a pragmatic view
X
Practitioners reached
cost of change
70 – 90%
CiP Technology Landscape
Infrastructure
Commoncomponents
Business support
BichardeCAFICS
Practitioner registration Federated
identity mgt
GC exchange GC register
N3 GSX
NRWS
IS IndexChild identity management
GGCJIT
Top 6 Questions / Issues
Funding provision…
Operational Governance…
Accountability…
Security…
Quality…
Implementation timing…
Big Issues (1): Funding
How much?
What for?
Will it be enough?
When do I get it?
How visible will it be?
etc…
Big Issues (2): Governance
data source
IS Index Central OrganisationOperate Index, help,
change, manage data supplyaccreditation, training, MI
DfESDfESsets policy, finance, sets policy, finance, commissions changecommissions change
provides service toprovides service to
deploys changes todeploys changes to
children's workforceorganisations
provides service toprovides service to
LA
Manage data, usersManage data, users
Trains, connectsTrains, connects
Big Issues (3): Accountabilities for data
LA
~
Data source
Data source IS Index
Observed discrepancies
Reported Reported to LAto LA
LA liaises with sources about LA liaises with sources about data problemsdata problems
X
matching
LA LA changes changes matchingmatching
Responsible for the Responsible for the records of children in records of children in
their areatheir area
Big Issues (4): Security
Access limited to those who have: Had their ‘need’ established Been CRB-checked Received training
Role-based access controls Hide “sensitive” children; Hide sensitive practitioner involvements from all but essential
staff; Allow normal access controls to be overridden with safeguards; Audit of all overrides Mechanisms to prevent trawling, including:
ensure child address not visible until enough data supplied to identify child uniquely, audit ALL accesses to records repeated access to records of children not assigned flagging up a security alert
Big Issues (5): Data Quality
Data kept minimal
Choose data sources to maximise coverage, completeness, currency, accuracy and verification of data
Automated data feeds – do not ask people to remember or add work
Data quality reports
Clear accountabilities…..
Practitioner with modified CMS
Practitioner without modified CMS
Data Quality - accountabilities
Practitioner
Records data on CMS as part of
normal process – onus is on good
practice
Case Mgt System
Automatically extracts data and
supplies to IS Index
LA ISA Administrator
Picks up discrepancies, errors, liaises
with sources to correct
Central team
Liaises with national sources
to correct discrepancies,
errors
Practitioner
Records data on IS Index via browser or
mediated access – new process
LA ISA Administrator
Picks up discrepancies, errors, liaises
with sources to correct
Central team
Liaises with national sources
to correct discrepancies,
errors
Big Issues (6): Timing
2006 2007 2008
Jan Jul Jan Jul Jan Jul
Iterative design/buildIterative design/build
Build Build Index Index data data
Data management Data management roll-outroll-out
Practitioner access roll-outPractitioner access roll-out