Information Technology

Instructional Technology & Information Systems (IIS)

Core IT support and services for the School’s

• faculty • staff• students

Kathy AndersonAssociate Dean for IT and Project Planning

Main Office: 219 Rosenau Hall

Bryan AndreggIT Security & Systems Manager

Lew BinkowskiIT Project Manager

Aiya WilliamsInstructional Technology Manager

OJ McGheeInstructional MediaServices & End User Support Manager

Visit the IIS website

sph_it@unc.edu

mailto:kathy_anderson@unc.eduhttp://sph.unc.edu/adv_profile/bryan-c-andregg/http://sph.unc.edu/adv_profile/lewis-binkowski/mailto:aiya@unc.eduhttp://sph.unc.edu/adv_profile/oj-mcghee/http://sph.unc.edu/iis/iis-information-technology/

IIS Services

Shared files & network printing

Information security, privacy,

& compliance

Technical supportfor classrooms &

conference rooms

AV & computerequipment check-out

Teaching with technology consulting

Lecture capture & narrated

presentations

LMS & learning technology

support

Online meeting spaces

End user support

Web & database development &

support

• How do I display my presentation to the people in the room?

• The computer or DVD player in the room isn’t working!

• I hit the wrong button, help!

• We can’t hear the microphone!

Technical supportfor classrooms & conference rooms

sph_it@unc.edu

Pick up the AV Help Phone (black) or 919-966-6536

233 Rosenau Hall

Support resources

Reserving Rooms at Gillings

http://sph.unc.edu/iis/end-user-support/http://sph.unc.edu/resources/rooms/

• Is this a legitimate email?

• Where can I store my research data?

• I think my computer, email, or website may be compromised!

• Does FERPA apply to this?

Information security, privacy, & compliance

bryan.andregg@unc.edusph_it@unc.edu

Bryan Andregg919-843-4394

218 Rosenau Hall

phish@unc.edu

Protect yourself online

Phishing

Sending emails purporting to represent a known entity hoping to catch user information.

Send suspected email to phish@unc.edu

8.2 million messages received in 2016

Messages blocked

94%

Messages received

6%

• Why would I use an instructional technology?

• How do I flip my classroom?

• How can I be more efficient and effective using instructional technologies?

• What can help me do group work better?

Teaching with technology consulting

sph_it@unc.eduaiya@unc.edu

Aiya Williams919-843-3779

217 Rosenau Hall

• How can I teach online students at the same time as students in the room?

• How can I collaborate live or run a webinar?

• Can I participate in videoconferencing?

• Which technology should I use for my online meeting?

Online meeting spaces

sph_it@unc.edu

919-966-6536

Request Form

Online Meeting Guide

http://sph.unc.edu/iis/remote-conferencing/http://courses.sph.unc.edu/webc-guide/

• How can I record or stream my class or meeting?

• Where can I record audio to accompany my slides?

• Which rooms can I use to record or stream my content?

Lecture capture & narrated presentations

sph_it@unc.edu

Best practices, guidelines & examples

Scheduling Request form

Narrated side & audio production

http://sph.unc.edu/iis/mediasite/http://courses.sph.unc.edu/mediasite_request/https://courses.sph.unc.edu/service_center/?page=services&service=audio

• What equipment is available for me to use?

• How do I use this piece of AV equipment?

• How long can I keep loaned equipment?

• Can I take equipment out of the building?

AV & Computer Equipment Checkout

sph_it@unc.edu

AV Website

Equipment Checkout Form

919-966-6536

http://sph.unc.edu/iis/av-services/https://webapps.sph.unc.edu/av/requests.php

• What should I use to do “x” online?

• How can I create online tests and assignments?

• How can I do group work online?

• How do I do “x” in Sakai?

LMS & Learning Technologies Support

sph_it@unc.edu

Workshops & training

Documentation

919-843-3779

Online resources

http://sph.unc.edu/iis/sakai-and-instructional-technology/#trainingshttp://sph.unc.edu/iis/sakai-and-instructional-technology/#documentationhttps://courses.sph.unc.edu/service_center/?page=online_resources

• My computer isn’t working.

• What computer should my department purchase?

• How do I see email on my mobile device?

• How can I share my Outlook calendar?

End User Support

sph_it@unc.edu

Support details

919-843-4914

http://sph.unc.edu/iis/end-user-support/

• How do I share documents with my colleagues?

• What are my cloud storage options?

• I need a place to store and access research data.

• How do I print to a network printer?

Shared files & network printing

sph_it@unc.edu

UNC Storage Offerings

http://its.unc.edu/storage-offerings/

• I want a website.

• How can I gather research data online?

• We developed a web application.

• What about mobile apps?

Web & database development & support

sph_it@unc.edu

Gillings Communications

WordPress at UNC

http://sph.unc.edu/comm/sph-news/

IIS Services: sph_it@unc.edu

Shared files & network printing

Security, privacy,& compliance

Technical supportfor classrooms &

conference rooms

AV & computerequipment check-out

Teaching with technology consulting

Lecture capture & narrated

presentations

LMS & learning technology

support

Online meeting spaces

End user support

Web & database development &

support

Not sure? Ask Kathy Anderson, kathy_anderson@unc.edu , Associate Dean for IT & Project Planning

Department First Line IT Support

Biostatistics support@bios.unc.edu or cscc.assist@unc.edu

Environmental Sciences & Engineering sph_envr@unc.edu

Epidemiology help.unc.edu

Health Behavior IIS – sph_it@unc.edu or help.unc.edu

Health Policy & Management paul_barrett@unc.edu

Maternal & Child Health IIS – sph_it@unc.edu or help.unc.edu

Nutrition help.unc.edu or tomyates@unc.edu

Public Health Leadership Program IIS – sph_it@unc.edu or help.unc.edu

Getting IT support in your department

mailto:kathy_Anderson@unc.edu

One Stop IT Support

help.unc.edu

919-962-HELP

Instructional Technology & Information Systems (IIS)

Core IT support and services for the School’s

• faculty • staff• students

Visit the IIS website

Kathy AndersonAssociate Dean for IT and Project Planning

Main Office: 219 Rosenau Hall

Bryan AndreggIT Security & Systems Manager

Lew BinkowskiIT Project Manager

Aiya WilliamsInstructional Technology Manager

OJ McGheeInstructional MediaServices & End User Support Managersph_it@unc.edu

http://sph.unc.edu/iis/iis-information-technology/mailto:kathy_anderson@unc.eduhttp://sph.unc.edu/adv_profile/bryan-c-andregg/http://sph.unc.edu/adv_profile/lewis-binkowski/mailto:aiya@unc.eduhttp://sph.unc.edu/adv_profile/oj-mcghee/