Embed Size (px)
Citation preview
Nursing Informatics ConferenceMonday 3 August 2015
Brisbane Convention and Exhibition Centre
“Information Technology -Making Nursing Work Visible”
Speaker: Cherrie LoweCEO – Trend Care Systems Pty LtdEmail: [email protected]. +61 7 3390 5399Mob. +61 407 157 011
Health Care Budgets Specific budgets for individual services
Services provide care to specific patient groups
Most services have a dedicated team of nurses to deliver delegated aspects of care
Total Service DemandComponents of Work:
Clinical Care (Medical, Nursing, Allied Health)• Technical • ADL’s• Nutritional • Emotional Support / Education • Functional Environment
Management work Administrative work Environmental work Professional development work Maintenance work
Each department will have a unique service demand
Determining the Required Nursing ResourcesThis involves matching demand for nursing hours and the supply of nursing hours by:
Identifying ALL the work that will be delegated to the nursing team
Designing the nursing team profile that will match the identified work demand
o Skill Mix
o Nursing hours for inpatient care
o Nursing hours for other clinical activities
o Roster pattern that matches peaks and
troughs in acuity and activity
Nursing – Providing the Largest Care Component
Inpatient Services
Nursing Operates 24hrs/day caring for all patients Wide scope of clinical activities Overlapping disciplines – delegated, transferred and defaulted
work to nursing services Assigned and/or defaulted environmental work
Work Completed by the Nursing Service
• Work that is generated by the needs of patients and is the domain of nurses
Core Nursing Work
Delegated and
defaulted work from the allied
health team
Delegated and
defaulted work from
the medical team
Defaulted administrative/clerical tasks
Defaulted environmental tasks
• Work that is delegated by, or defaulted from doctors
• Work that is delegated by, or defaulted from allied health staff
• Work that is defaulted to nurses when the ward clerk is unavailable
• Environmental tasks are generally defaulted to nurses after hours
Using Information Technology to Measure Nursing Work
• Must be integrated with or seamlessly interfaced with:
PMI
Roster
HRM
• Captures ALL work completed by nurses and nursing support services
• Requires minimal data entry
• Automatically collates the data
• Produces reports on all components of nursing work
Data Analysis
Provides evidence of:
• Volume and type of work done by nursing in a service
• Funded and non funded nursing work
• Inadequate or over resourcing of nursing services
• Inadequate or over resourcing of nursing support services
Cler, Other, MED, AH, Unpaid Student
RN, EN, AIN
Using Data to Generate Change
Enables Nurse Managers to:
• Identify work that should be moved to another service
• Identify work that should be delegated to another discipline / support service
• Develop realistic budgets
• Improve productivity and efficiency
• Maintain fair and equitable nursing workloads
• Achieve improved patient outcomes
Thank you for listening!
