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Information Technology
ManagementNARUC/NERC Regulatory Partnership 2012
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CURRENT CURRENT DATABASEDATABASE
NARUC/NERC Regulatory Partnership 2012
NARUC/NERC Regulatory Partnership 2012
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Work Area
NARUC/NERC Regulatory Partnership 2012
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Pending Cases
NARUC/NERC Regulatory Partnership 2012
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Complaint Form
NARUC/NERC Regulatory Partnership 2012
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Reports
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Complaint Time Overview Report
NARUC/NERC Regulatory Partnership 2012
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Complaint Listing Report
NARUC/NERC Regulatory Partnership 2012
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Utility Adjustment Report
NARUC/NERC Regulatory Partnership 2012
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Average Completion Time Report
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NEW NEW DATABASEDATABASE
NARUC/NERC Regulatory Partnership 2012
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Outlook View of Dashboard
NARUC/NERC Regulatory Partnership 2012
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Outlook View
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Outlook View of Cases
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Outlook View of Cases
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Complaint Form
17NARUC/NERC Regulatory Partnership 2012
Selecting Utility Company
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Selecting Contact
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Enter New Contact Information
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How to Add Activities
Adding an Activity - Letter
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Top half of screen
Adding an Activity - Letter
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Bottom half of screen
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Opening Document/Attachment
NARUC/NERC Regulatory Partnership 2012
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Left half of the screen
Closed Activities
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Right half of the screen
NARUC/NERC Regulatory Partnership 2012
Closed Activities
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Adding an Activity - Email
Top half of screen
Adding an Activity - Email
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Bottom half of screen
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Adding an Activity – Phone Call
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Resolve Complaint
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Resolve Complaint
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Closed Activities
32NARUC/NERC Regulatory Partnership 2012