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#nowalls Innovations in Community Based Day Services

Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

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Page 1: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

#nowallsInnovations in Community Based Day Services

Page 2: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Hello!

&

DavidHoff

JamesSanon

ElderSoares

LeighWilmot

Page 3: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Agenda

◎ Best “Aspirational” Practices for CBDS

◎ NuPath’s No Walls◎ Benchmarking Success◎ Community Mapping◎ Purposeful Schedules: See for

yourself!

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Page 4: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff
Page 5: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Aspire to Innovate

Page 6: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Best “Aspirational” Practices

6

◎ Maximize Community and Natural Supports

◎ Maximize Time in Community

◎ Manage Staff and Ratios◎ Scheduling: Avoid Global

One Size Fits All

◎ Person-Driven◎ Purposeful◎ Community-Based◎ Facilities and Location◎ Career-Driven

Page 7: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

“There is no “One Size Fits All”

design to approaching CBDS. Many variables—including agency size,

geographic location, and the goals & needs of the people—will

determine CBDS program specs.

Page 8: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

◎ Narrow set of activities; Not purposeful◎ Lack of knowledge of community◎ Lack of connection with employment◎ “Plugging” people into staff-chosen

activities◎ Lack of self-advocacy and self

determination by individuals◎ “Special” activities that segregate◎ Large groups◎ Over-reliance on “the building”◎ Staffing◎ Transportation

Challenges

Page 9: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

How did we get here?

Page 10: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

May 2015After initial work with ICI, NuPath team travelled to Washington D.C. to learn from SJCS, an agency offering only “facility-free” day programming

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Page 11: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Not in [Massachusetts] anymore…

Page 12: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Facility-Free?

Page 13: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

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Page 14: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

What is No Walls?◎ A CBDS program model

in which people supported and their frontline staff neverenter a day program facility

◎ Staff pick them up at their homes or meet them in the community and then begin their activity schedule

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Page 15: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Person-Centered Planning

Positive Personal Profile (“PPP”)

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Page 16: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

The “PPP”◎ Elements:- Goals- Work/Volunteer Experience- Interests- Preferences- Challenges◎ Protocol:

- Done upon entry to program with input from person and team

- Living Document: Updated every 6mo

Page 17: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Considering GeographyMapping Locations of homes, home

bases, and activity sites

2

Page 18: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Community Mapping

CommunityMapping

Page 19: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

ZeeMaps.com

◎ Freeware

◎ Easily Label Maps◎ Cuts time-wasting routes◎ Helps in the creation of new groups◎ Add color-coded markers

- Label homes of staff & peoplesupported- Label workplaces & activity sites

Online Mapping Program

Page 20: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Identifying StaffRecruiting, training and supervising

staff in “No Walls”

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Page 21: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Identifying Staff◎ Staff Expectation:

Community is Key- Staff Recruitment- Interviewing- Training- Oversight

◎ Supervision:- Community-Based- Spot-checking Activities- Using technology for mobile

oversight

Page 22: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Platinum

100%Community

Silver

60-75%Community

CBDS Measurementin Benchmarking

Gold

<45m spentin building

for transport

Community Exploration

Any “trip”

Page 23: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

CBDS Measurementin Benchmarking

Page 24: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

BenchmarkingCommunity Unit Tracking

Page 25: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

� A meaningful activity: productive and/or engaging

� Opportunity to try something new

� Interactions with non-disabled peers

� Purposeful: Person Centered (PPP)

� Considers Employment 1st

Assessed Values & Set Standards

Page 26: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Employment as the End Game

� CBDS as a “training ground” for competitive employment

� Ideal: One person; one job� Exposure -> employment

opportunities� CBDS volunteerism instills

both technical & “soft” work skills

Page 27: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00%

NUPATH

STATE

NATIONAL

Employment Goal2018

Page 28: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00%

NUPATH

STATE

NATIONAL

Paid Job2018

Page 29: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%

NUPATH

STATE

NATIONAL

Individual Placement2018

Page 30: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Facetiming the FutureCalling all community members!

Page 31: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

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NuPath Takeaways

◎ 8 No Walls Groups◎ 34 people completely

facility free (Platinum)◎ Average 90 FTE slots in

the community on a daily basis (Gold and Silver)

◎ 85 people employed in the community

Results

Page 32: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

32

NuPath Takeaways

Lessons

◎ It's ok to build a boat on the water.

◎ Find the right type of staff, support them, let them run...◉ “Trust but verify”◉ Know when to step back

and when to step in◎ Have a healthy appetite for

risk.◎ Be ready for unexpected

outcomes!

Page 33: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

“Don't just be in the

community, be part of the community!"

Gennie Sasnett, ICI

Page 34: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Resources

Page 35: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Questions & Conversation

Page 36: Innovations in Community Based Day Services Presentation-now… · Best “Aspirational” Practices 6 Maximize Community and Natural Supports Maximize Time in Community Manage Staff

Thanks!

Connect with Us:

DavidHoff James

Sanon

ElderSoares Leigh

[email protected]

[email protected]

[email protected]

[email protected]