Innovations SJ Septmeber 2010

supporting local business in saint john September 2010

Saint John • Kennebecasis Valley • Hampton • Sussex • Grand Bay - Westfi eld

Possible cover SJ 3.indd 1 9/2/2010 2:07:27 PM

25 Million DollarRecreational FacilityOpens in November

Meet Jenny ScottOwner of Stylin’ Mama, Baby & Totand Element5 Spa

An evolution in wellness

Living life without limitsReasons to work with a kitchen pro

inside

www.Avondale Kitchens.com

.... we really like our kitchen, can I quit my job and come to work for Avondale?Kim Anderton-Rothesay NB ....It worked out great, my husband gets a Harley.....I got an Avondale Kitchen... I really think even he thinks I got the best deal...Colleen Beers-Woodstock NB ...on my “Facebook”, out of all of our remodelling our Avondale Kitchen gets the best rave reviews.... but I have to keep a low pro� le....because my brother is a cabinet maker ! Tammy Gee-Fredericton NB ...during the construction of our new house, every move was a bit of a struggle, from � nding a contractor & scheduling all of the subs to make it work....with the exception of Avondale Kitchens...they made the designs, purchase and installing so easy! Karen Acott-Woodstock NB ...every morning when I get up and walk into my Avondale Kitchen I think to myself I probably have the nicest kitchen in the city.Jane McFarlane-Fredericton NB ..with everyone as they come in really like the house, but as soon as they come around the corner and see the Avondale Kitchen...they are truly awe-struck !! Duncan & Betty Kelbaugh - Quispamsis NB

Avondale has a professional designer in your area every week

1-800-561-4112 www.AvondaleKitchens.com

Check around, chances are you already know someone with an

Avondale Kitchen

Residence of Ray & Shirley GormanSaint John West

Residence ofPaul Alexander & Raygene Adams

Saint John NB

Residence ofDaniel Landry & Vicky Durepos-Landry

Grand Falls NB

Residence of Ed & Pat BatesSaint John NB

Residence of Bob & Sandie KeeffeGrand Bay- Westfi eld NB

Avondale Pg3.indd 1 9/1/2010 11:22:11 AM

Meet our New Brunswick team. Advocate is the largest privately owned printing and publishing company in Atlantic Canada. Committed to growth, continuous improvement and exceptional customer value, we understand that people make the di�erence. Give us a call today.

www.advocateprinting.com

Sue-Ellen Richards - Director of Sales - (506) -832-2483David Brown - Account Manager - (506) 832-4045

Consistent. Reliable. Competitive

Our goal is simple. Be indispensable.

Posters - Flyers - Newsletters - Books - Annual Reports - Signs-Banners

WIDE SELECTION OF PERSIAN RUGS IN STORE

CLASSIC, TRADITIONAL & MODERN RUGS MADE FROM SILK, KURK - WOOL OR COTTON

IN A VARIETY OF SHAPES, COLOURS AND SIZES

120 GERMAIN ST, UPTOWN SAINT JOHN 506-652-4547 1-866-931-4547 WWW.ATLANTICPERSIANRUGS.COM

Green cleaning can mean healthier buildings and homes.

Janitorial Services Commercial Carpet Cleaning Residential Carpet Cleaning Ultrasonic Blind Cleaning Upholstery Cleaning

Phone today642-5326

SM

call for your free estimate | 506-642-5326

GoGreen.SM

It’s the new color ofgood business ingreater Saint John.

6 Cover StoryJenny Scott chats about

managing her busy family and two sucessful businesses. 6

Feature Articles

9 Introducing the all-new 2011 Buick RegalCentennial Buick GMC

10 Endless Possibilities for personalized printingTitan O� ce Solutions

12 Good reasons to work with a kitchen proAvondale Kitchens

14 Take a bite of the Big AppleCollins Tours

15 Make a statement with your new gas � replaceAlternatives

16 Social media marketingInformative Computer Solutions

Interest Articles

8 Celebrating our 10th AnniversaryCIBC Run for the Cure

17 Business Awards GalaKV Chamber of Commerce

18 25 million dollar recreational facility opens soonqplex

20 Paddles up for livingBreasts Ahoy

9 15 20www.innovationsnb.ca

Meet Jenny ScottOne of New Brunswick’s brightest young entrepreneurs, Jenny Scott, 31, already had her hands full raising three children under the age of 4 and running Stylin’ Mama, Baby&Tot, the only maternity and baby boutiques in Saint John and Fredericton.But when the chance came up this spring to get back into the spa industry she loves so much, Scott just couldn’t resist. Earlier this summer, she opened Element5 Spa, an Aveda Concept Salon and Spa in Market Square, a decision that has made her busier – and happier – than ever.Innovations chatted with Scott about the launch of Saint John’s newest and largest spa and the growing success of her maternity and baby boutiques.

So, you are back in the spa industry. How did that happen?Yes, I’m back and I love it. Ambiance Day Spa, which I ran from 2003-2009 in the same location as Element5 Spa, was like my baby. I created it and nurtured it, and it was a tough decision to sell the business in 2009, but I felt it was the right decision for me because I was busy running the two Stylin’ Mama locations. When Ambiance, under the new ownership, suddenly closed its doors this spring, I got a call from the manager of the mall asking if I would consider opening a new spa in that location. And you know what? I just kind of knew in my gut that I could do it and it felt right, so I said yes, and I couldn’t be happier.

When did Element5 Spa open?On June 23. We decided to take over on May 17. We got incorporated on May 18. Renovations probably started on May 20. We opened on June 23. It was very quick.

Wow, that was fast. You don’t fool around when you decide to do something.Yes, very fast. It helps to have a construction company in the family. With the closing of Ambiance, many of the sta� were without jobs and the clients did not have a place to get services. I was able to hire those sta� I wanted and hopefully get all the clients back through the door as well.

Where did you come up with the new name Element5?We are an Aveda Concept Salon and Spa and Aveda is based on the � ve elements, and I was really trying to come up with a name that re� ected Aveda and that has meaning to me.

What have you done to the spa?We did a lot of renovations. We did all white marble on the outside. Everything got painted. New light � xtures. We built a beautiful yet funky hair salon with four stations, built an 8th-treatment room, added a nice sta� area in the back. It’s de� nitely more chic and a little more modern now.

Tell me about your multi-purpose room.We can accommodate six pedicures and � ve manicures at one time, so if you have a corporate event, a bridal party, a girls night or a stagette, we can accommodate 11 girls at the same time.

What new services does Element5 o er?We are the � rst in New Brunswick to have a skin-remodelling machine. It basically repairs the collagen and sun damage. It’s not invasive and it has no side e� ects. No pain. It will get rid of wrinkles, pump up the skin. It’s an absolutely amazing machine. The results are similar to Botox. We have clients who after the fourth session are hugging us because they are so happy.

What else should clients know about Element5?We have a beautiful hair salon. It’s absolutely gorgeous. It’s just totally chic. We have a fantastic hair salon with three amazing, experienced, talented stylists, and they love what they do.

How is business at your Stylin’ Mama locations?Things are good at Stylin’ Mama. We are the only maternity and baby boutique in Saint John and Fredericton. We have a huge selection of strollers and car seats. We are the only authorized repair depot for strollers this side of Toronto. If you buy a stroller from us, we will warranty it and � x it, whereas if you buy it at a box store and it breaks, you have to send it to Toronto and you are 6-8 weeks without your stroller. We were the � rst in New Brunswick to sell Peg Perego and Britax car seats. Those are the safest car seats on the market, without a doubt. We do very well with our cloth diapers, which are huge these days. You can save over $2,000 per child by using cloth over Pampers. It’s amazing how many diapers are thrown into land� ll every day. We have a lot of unique and environmentally friendly and safe and non-toxic items. I wouldn’t sell anything that I wouldn’t let my kids use, and I am pretty strict.

Any more expansion plans in the future?We’ve looked into expanding into a few other cities. We’ve looked into franchising. We’ve had people come to us who have wanted to open a location. It has been put on the back burner while we are opening up Element5 but it’s de� nitely something we are looking at. It’s de� nitely a concept that people love. I have looked at Moncton, and we have had quite a few people from Halifax contact us too.

How do you manage to run all these businesses and have three kids?My husband Steven, who runs King Construction Ltd., and I take it day by day and week by week and do the best we can do, I guess. I feel we have a relatively balanced life. I try to take as much time for the kids as I can. I have a fantastic sta� . I wouldn’t be able to run everything that I am running if I didn’t have such a great sta� . I really feel I have been able to step away from the businesses and work on them and not in them.

How many hours do you work per week?Probably 80 hours. I think it is just in my blood. I love my kids to death, and I am a better mom because I work. I need to work. When we take a vacation, at the end I am just itching to get back to work. I think I am a better mother when I am extremely busy. When I am trying to balance 100 things, I actually do better as opposed to if I have only one thing on my plate.

What do you love about what you do?Everything really. I’ve been in it for 9 years. I love having people come in and making them feel fantastic and helping out with their special day or whatever it may be. I am a registered massage therapist by trade. I got into the industry because I enjoyed helping people feel better, making them feel better on the inside and look better on the outside. It’s a fun industry. With Stylin’ Mama, I have young children and am going to do the research anyway for anything that I buy them. I am not a mom who will go to a store and just buy something without knowing where it was made and what paint was used. I am the mom who breastfed and used glass bottles and my car seat is still rear facing for my two-year-old and I use cloth diapers. I love doing the research on what I am going to bring in and o� er to other moms. I love helping make it easier for young families to raise their children.

Element5 Spa will hold its o� cial Grand Opening on September 30 from 6 – 9 p.m. featuring free mini-services, tours of the spa, discounts on products and draws for gift baskets and services. Element5 will honour gift certi� cates from the former Ambiance Day Spa at half value for September and October.

6 www.innovationsnb.ca































Phot

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This is a very special year for the Canadian Breast Cancer Foundation CIBC Run for the Cure in Saint John. Ten years ago this October, Saint John hosted its � rst Run event. Since that time, this community has not only raised funds (well over 1,000,000 dollars), but also as important, raised awareness about breast cancer. The e ects of the run have been far reaching: money raised has gone towards the purchase of not only a new digital mammography machine but also contributed towards the new PET scan at the Saint John Regional Hospital. This equipment has serviced many individuals from St Stephen through to Sussex and beyond. Many participants from these communities have travelled to Saint John to take part in the event on Run day. They too have helped to fund raise signi� cant amounts of money for this cause. It is the hope and dream of every individual who has contributed to this event that a cure will be found and that in the future, the diagnosis of breast cancer will mean survival and life.

The � rst CBCF CIBC Run for the Cure was held in Toronto in 1992. That � rst event drew 1,500 participants and raised $83,000. The next year, Vancouver came on board and together, both cities raised over $ 500,000. The following year, the Run grew to include a total of six major

centers across the country. With each passing year, the Run expanded to include more and more communities. By 2008, 51 communities across Canada were hosting the Run. In that year alone, $26 million dollars was raised.Here in Saint John, the CBCF CIBC Run for the Cure has witnessed a marked growth in participation and fund raising over the past 10 years. That � rst year, over 800 participants were registered-many of them team members. Greater than $ 100,000 was raised. Last year, during torrential rain and winds, over 2,600 participants were registered by run day and over $ 300,000 was raised. This is remarkable given the � nancial restraints placed on many during this year.

My � rst hand experience with the Run dates back to 2001-the � rst year we hosted this event-initially as the volunteer coordinator for 6 years and then as the Co run director for the last 4. The strength, courage and tenacity of the many survivors that I have met along the way are quite simply the reasons why I continue to be so passionate and involved with this inspirational event. In my tenure with this cause, I have found that we are all touched in some way and by some association with this disease. Many people like myself are motivated

to take part in the event because they have had a personal connection with breast cancer themselves: be it a family member, close friend or simply an acquaintance. I have often heard � rst time attendees remark .

“I am so sorry it took so long to attend my � rst Run-but rest assured I`ll be back again next year. I will never miss this again “.

It is very humbling, yet empowering and even reassuring to see the sea of pink tee shirts on Run day that breast cancer survivors don. These numbers, thankfully, increase every year. This translates to more and more women and men living with and surviving the diagnosis and then treatment of breast cancer. One only has to hear a story of survival and a battle well fought to push us forward and make us want to continue with unwavering hope that a cure will be found.

Please join us on Sunday October 3rd. I encourage you to wear pink for hope, wear pink for courage, but most importantly, wear pink and Run for a Cure.

www.cbcf.org

Here’s an invitation for anyone in the market for an elite and stylish sports sedan: Come to Centennial Buick GMC in Saint John and test drive the all-new 2011 Buick Regal.

“This is not like any Buick anyone has driven before,” says Scott Thompson, sales manager. “It’s completely di� erent from any previous Buick they have been exposed to. It’s not your Dad’s Buick.”The 2011 Buick Regal has the quality and reliability that the Buick brand is known for, says Thompson, but now it’s got European styling and luxury combined with state-of-the-art technology.

“It’s a new class of sports sedan. It’s a young professionals’ car,” says Thompson. “It’s a really sharp-looking car.”

The 2011 Buick Regal earned European Car of the Year honours in 2009 as well as 39 awards in 15 European countries, quickly establishing itself as the best-selling mid-sized car in Europe.And now, the Buick Regal is making its North American debut. At Centennial

Buick GMC, customers have been impressed. The new model has been on the lot for only a few weeks, and the positive reaction from customers has been overwhelming, says Thompson.Dwight Daye, general manager of Centennial Buick GMC, says the Buick brand is well-known for its quality and reliability, but the introduction the Buick Enclave, LaCrosse and now the Regal, is shaking up some outdated notions about the brand’s image.

The LaCrosse, a new stylish luxury sedan, has been a huge hit with customers since it debuted last year. In fact, sta� at Centennial was so con� dent the LaCrosse could out-perform other brands that they bought a 2010 Lexus 350 so that their customers could compare the two vehicles.

“There’s no comparison when you sit in the car, how much more well-appointed the LaCrosse is over the Lexus,” says Daye. “People are extremely impressed with how well the LaCrosse competes and wins in most categories over the Lexus.”

Thompson says the Buick Regal will only add to the brand’s growing reputation for style and cutting-edge technology.

The Regal features many innovative features, including a GM Oil Life Monitoring system, a tire pressure monitoring system, a remote keyless entry system, a seven speaker audio system with CD player, MP3 playback and USB port entry, Bluetooth wireless connectivity providing hands-free mobile phone operation, XM Satellite radio and a six month subscription to OnStar, the simplest and smartest navigation system available.

The Buick is also fuel e� cient, achieving43 miles per gallon and boasts a standardfour year, 80,000 km GM Total Warranty on the complete car – an extra year compared to most other brands. Buick also includes the industry leading � ve year , 160,000 km Powertrain Warranty which also includes Road Side Assistance.

“This car is world class,” says Daye.

The all-new 2011 Buick Regal: “It’s not your Dad’s Buick.”

(506) 634-2020

centennial.indd 1 9/3/2010 12:05:45 PM

9www.innovationsnb.ca

It all started with a proud Dad who wanted to make a special gift for his family members.

Len Andrews of Grand Bay had a terri� c picture of his one year old son Zachary wearing his hockey PJs. Len considered throwing it into a frame and giving it to family, but he wanted to do something unique, so he contacted Titan O ce Solutions in Rothesay for some advice.

The end result?

Titan’s graphic designer used Zachary’s photo to create a hockey card and a cool-looking, hockey-themed poster.

“They looked fantastic. Titan O ce Solutions took care of everything. My family absolutely loved it, and wanted more copies,” says Len.

That was just a few months ago. These days, personalized gift orders are more popular than ever at Titan O ce Solutions.

The local design and print shop has carved a niche for itself in the personalized gift market by o� ering to help customers with every aspect of their special project – from the start to the � nish.

“Some other print shops or stores may o� er the printing or just the photography

or a canned design, but we do it all,” says Alicia Delong, Graphic Designer at Titan O ce Solutions.

Titan o� ers in-house photography for everything from photos for business cards to personalized mailers, to, yes, even hockey cards. Titan’s talented graphic designers can create everything from posters and calendars to notepads and greeting cards. And sta� can advise customers on printing, colours and even the right paper for your project.

“We o� er the extras you can’t get elsewhere,” says Eric Durant, Co-owner. “Our sta� can do anything that customers dream up, and they do it quickly and a� ordably.”

He says personalized gifts and cards are especially popular around holidays and

Endless PossibilitiesWhen it comes to personalized gifts, if you can dream it, Titan O ce Solutions can help you do it – from start to � nish

Zachary Andrews

Top Prospect2026 Draft

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3028 29272625

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JULY

print & design servicesoffi ce: 849.3535 fax: 847.1218sales@ti tanoffi cesoluti ons.com

83 Hampton RdSuite B (Fairvale Mall)Rothesay NB E2E 3K3

EXPERTS AT DELIVERING YOUR IMAGE

some of their most requested items include calendars, greeting cards, posters, sports cards, note pads and magnet calendars.

Durant says personalized gifts are an e� ective marketing tool for businesses, and Titan also o� ers personalized direct mail to clients based on all types of criteria such as income level, the number of people per household and geographic area to name a few.

“We really enjoy this aspect of our business because it’s so much fun to be able to help people come up with creative and personalized gifts. The options really are endless,” says Durant, adding that some orders have already come in for Christmas gifts.

Delivering excepti onal quality, fast turnaround ti me & unmatchedcustomer service

10

It all started with a proud Dad who wanted to make a special gift for his family members.

Len Andrews of Grand Bay had a terri� c picture of his one year old son Zachary wearing his hockey PJs. Len considered throwing it into a frame and giving it to family, but he wanted to do something unique, so he contacted Titan O ce Solutions in Rothesay for some advice.

The end result?

Titan’s graphic designer used Zachary’s photo to create a hockey card and a cool-looking, hockey-themed poster.

“They looked fantastic. Titan O ce Solutions took care of everything. My family absolutely loved it, and wanted more copies,” says Len.

That was just a few months ago. These days, personalized gift orders are more popular than ever at Titan O ce Solutions.

The local design and print shop has carved a niche for itself in the personalized gift market by o� ering to help customers with every aspect of their special project – from the start to the � nish.

“Some other print shops or stores may o� er the printing or just the photography

or a canned design, but we do it all,” says Alicia Delong, Graphic Designer at Titan O ce Solutions.

Titan o� ers in-house photography for everything from photos for business cards to personalized mailers, to, yes, even hockey cards. Titan’s talented graphic designers can create everything from posters and calendars to notepads and greeting cards. And sta� can advise customers on printing, colours and even the right paper for your project.

“We o� er the extras you can’t get elsewhere,” says Eric Durant, Co-owner. “Our sta� can do anything that customers dream up, and they do it quickly and a� ordably.”

He says personalized gifts and cards are especially popular around holidays and

Endless PossibilitiesWhen it comes to personalized gifts, if you can dream it, Titan O ce Solutions can help you do it – from start to � nish

Zachary Andrews

Top Prospect2026 Draft

Sunday

Sunday

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Sunday

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3028 29272625

July 2010

JULY

print & design servicesoffi ce: 849.3535 fax: 847.1218sales@ti tanoffi cesoluti ons.com

83 Hampton RdSuite B (Fairvale Mall)Rothesay NB E2E 3K3

EXPERTS AT DELIVERING YOUR IMAGE

some of their most requested items include calendars, greeting cards, posters, sports cards, note pads and magnet calendars.

Durant says personalized gifts are an e� ective marketing tool for businesses, and Titan also o� ers personalized direct mail to clients based on all types of criteria such as income level, the number of people per household and geographic area to name a few.

“We really enjoy this aspect of our business because it’s so much fun to be able to help people come up with creative and personalized gifts. The options really are endless,” says Durant, adding that some orders have already come in for Christmas gifts.

Delivering excepti onal quality, fast turnaround ti me & unmatchedcustomer service

11

Kitchen Talk

Good reasons to work with a kitchen pro

#1 You’ll get cutting edge designs.When you are doing your project it’s good to know that your project and your ideas are all integrated with the latest ideas. If your project is designed to up-to-date standards, then that project will hold its value for years to come.

#2 Your project will go much easierA kitchen pro not only supplies the cabinets, they help your contractor with any changes, do an electrical layout for the contractor and also check and recheck the job site to make sure that all is correct to accept the new kitchen. Remember, the statistics are 30% go wonderfully, 60% go OK or so-so, 10% are a disaster. So choose carefully who you work with.

#3 Kitchens by pros hold their value. Typically with the box store cabinets you get about 60% of your project cost back. Compare that to the 125% return on professional designed projects and also the fact that typically professional projects go so much smoother, it reiterates that the value is there.

#4 You will get the kitchen you really want. It’s good to know that if done correctly, next year this will still be the kitchen you really wanted. A professional can help you see ahead .

This guide will give you some insight to the advantages of working with a specialty pro. If you pick the right pro you will not need “ good luck” on your project, “good management” will prevail. How do you � nd the right � rm or make sure the kitchen pro that has quoted you is right for your job? Check around and get references!

Interview with a professional kitchen designerIntroduction from Patricia BatesAs the owner of “Patricia Bates Drapery & Interiors Inc”, I would like to welcome you, the reader, to a one on one interview that I had with Jim Lawrence, a professional kitchen designer. At our decorating � rm I work with all sorts of kitchen suppliers, but I must say Avondale stands out. Their methods are far above anyone else. From the start you typically get layouts, 3D sketches and ideas all within a 1-1/2 hour sitting, and quotes within 10 minutes after reviewing the personalized hand drawings. That is just the start, you not only get cabinets from them, but they help make the process so easy. They measure the job site, write reno specs, electrical layouts, and help trouble shoot any construction glitches. Having said all that, hopefully this info may help you on your next renovation project.

Patricia Bates: What makes Avondale so di� erent from others in the business?Jim: In short we are “on time and on budget” our philosophy is very simple “Avondale’s job is to make your kitchen easy”. Patricia Bates: What can the home owner do if they do not like your designs?Jim: Please call me!! I will redesign at no charge. I am a designer, I am only in love with the designs the owner wants. I have no problem with changing my creations to give the homeowner what they truly want. As a professional designer I quickly size up the job and design what I think the customer really wants...most times the owners say...”Wow I would have never thought of that.”

Patricia Bates: What should a client do if they think your price is too high or they feel they are getting better quality else where?Jim: Feel free to come back and discuss the budget. Avondale has done thousand of projects over the years. Sometimes design changes can in� uence the cost big time. We can also help to do a true comparative pricing. For instance discovering what is included in Avondale quotes not included in the other quotes. Typically upon review and when all is taken into account there is surprisingly little di� erence in cost.

Patricia Bates: If the customer is not ready yet but interested in kitchens how can they educate themselves about kitchens or Avondale Kitchens?Jim: The quickest way to start is simply start at www.AvondaleKitchens.come and browse the website. They also could make a trip to the Avondale showroom, get some friends together and make a day of it. If you have time they will very obligingly give you a great factory tour.

This article was written by Jim Lawrence of Avondale

Kitchens. They have designers

in your area every week doing

professional kitchen designs

and quotes.


Residence of Shirley McAlary Saint John NB

(Prudential Summit Real Estate)

Residence of Jon & Tammy GeeNew Maryland NB

Residence of Gerry & Nicole Levesque

Grand Falls NB(Royal LePage Grand Falls)

Jim Lawrence

Residence of Gordon & Joanne BreauSaint John NB

RE/MAX PROFESSIONALS SAINT JOHN INC.12

Kitchen Talk

Good reasons to work with a kitchen pro

#1 You’ll get cutting edge designs.When you are doing your project it’s good to know that your project and your ideas are all integrated with the latest ideas. If your project is designed to up-to-date standards, then that project will hold its value for years to come.

#2 Your project will go much easierA kitchen pro not only supplies the cabinets, they help your contractor with any changes, do an electrical layout for the contractor and also check and recheck the job site to make sure that all is correct to accept the new kitchen. Remember, the statistics are 30% go wonderfully, 60% go OK or so-so, 10% are a disaster. So choose carefully who you work with.

#3 Kitchens by pros hold their value. Typically with the box store cabinets you get about 60% of your project cost back. Compare that to the 125% return on professional designed projects and also the fact that typically professional projects go so much smoother, it reiterates that the value is there.

#4 You will get the kitchen you really want. It’s good to know that if done correctly, next year this will still be the kitchen you really wanted. A professional can help you see ahead .

This guide will give you some insight to the advantages of working with a specialty pro. If you pick the right pro you will not need “ good luck” on your project, “good management” will prevail. How do you � nd the right � rm or make sure the kitchen pro that has quoted you is right for your job? Check around and get references!

Interview with a professional kitchen designerIntroduction from Patricia BatesAs the owner of “Patricia Bates Drapery & Interiors Inc”, I would like to welcome you, the reader, to a one on one interview that I had with Jim Lawrence, a professional kitchen designer. At our decorating � rm I work with all sorts of kitchen suppliers, but I must say Avondale stands out. Their methods are far above anyone else. From the start you typically get layouts, 3D sketches and ideas all within a 1-1/2 hour sitting, and quotes within 10 minutes after reviewing the personalized hand drawings. That is just the start, you not only get cabinets from them, but they help make the process so easy. They measure the job site, write reno specs, electrical layouts, and help trouble shoot any construction glitches. Having said all that, hopefully this info may help you on your next renovation project.

Patricia Bates: What makes Avondale so di� erent from others in the business?Jim: In short we are “on time and on budget” our philosophy is very simple “Avondale’s job is to make your kitchen easy”. Patricia Bates: What can the home owner do if they do not like your designs?Jim: Please call me!! I will redesign at no charge. I am a designer, I am only in love with the designs the owner wants. I have no problem with changing my creations to give the homeowner what they truly want. As a professional designer I quickly size up the job and design what I think the customer really wants...most times the owners say...”Wow I would have never thought of that.”

Patricia Bates: What should a client do if they think your price is too high or they feel they are getting better quality else where?Jim: Feel free to come back and discuss the budget. Avondale has done thousand of projects over the years. Sometimes design changes can in� uence the cost big time. We can also help to do a true comparative pricing. For instance discovering what is included in Avondale quotes not included in the other quotes. Typically upon review and when all is taken into account there is surprisingly little di� erence in cost.

Patricia Bates: If the customer is not ready yet but interested in kitchens how can they educate themselves about kitchens or Avondale Kitchens?Jim: The quickest way to start is simply start at www.AvondaleKitchens.come and browse the website. They also could make a trip to the Avondale showroom, get some friends together and make a day of it. If you have time they will very obligingly give you a great factory tour.

This article was written by Jim Lawrence of Avondale

Kitchens. They have designers

in your area every week doing

professional kitchen designs

and quotes.


Residence of Shirley McAlary Saint John NB

(Prudential Summit Real Estate)

Residence of Jon & Tammy GeeNew Maryland NB

Residence of Gerry & Nicole Levesque

Grand Falls NB(Royal LePage Grand Falls)

Jim Lawrence

Residence of Gordon & Joanne BreauSaint John NB

RE/MAX PROFESSIONALS SAINT JOHN INC.13

By Kathy BlairManager, Alternatives

Are you planning to build a new home or undertake a major renovation project?

If you are and your plans include a gas � replace, I am pleased to provide you with some valuable information.

Not all gas � replaces are created equal

Gas � replaces make a great addition to any living space, and are considered one of the top three amenities that homebuyers search for when purchasing a new home.

But not all gas � replaces are created equal.

Some designs are extremely e� cient and provide lots of heat. Others can be very ine� cient. We recommend reading the EnerGuide label and choosing the most e� cient model to best suit your lifestyle and budget.

For many years the burner � re bed was a basic log. Today, � replace mediums are available with glass beads, beach stones or driftwood enhancing the beauty of a dancing yellow ame. There are even � replaces designed to look like antique coal � replaces.

Gas � replaces are now available with electronic ignition which means no pilot light, no wasted energy and additional fuel savings to the homeowner.

So if you are building a new home or renovating existing living space, you will want to invest as much time selecting your gas � replace as you would your furniture or entertainment centre. You can start by going to the gas section in our web site at www.alternativesnb.com.

An introduction to our Valor line of � replaces

We now carry the Valor line of gas � replaces. This line is a favorite of interior designers and homeowners who are looking for great quality and a special look for their chosen living space. Valor lets you design your own � replace. You

Make a Statement with Your new Gas Fireplace

can choose the burner � re bed, the � replace surround and the � replace trim. You can give it a try by going to www.valor� replaces.com and clicking on Design Your Own Fireplace. Just print your page, visit our showroom and let us do the work for you. It’s that easy.

The source of Valor comfort - radiant heat - has been around since the beginning of time. Like heat from the sun, Valor � replaces are designed to maximize radiant heat output. Radiant energy continuously warms objects in its path including oors, walls and furniture. When warming the human body, radiant heat satis� es your comfort needs with up to 25% less overall energy compared to forced air systems. A new natural gas program from Enbridge Gas New Brunswick

If you have access to natural gas you will no doubt be interested in the new Leisure and Lifestyle program recently announced by Enbridge Gas New

Brunswick. This is an incentive program for homeowners wishing to install natural gas appliances such as � replaces, water heaters and BBQ’s. Depending on the appliances you install and the distance from your home to the natural gas pipeline on your street, you could potentially have the natural gas service hook-up for free!

At Alternatives we are extremely pleased to participate in this program by o� ering a variety of natural gas � replaces, Vermont Castings BBQ’s and Canadian made water heaters.

To learn more about the program, come and see us in our showroom. If you are unsure if natural gas is available to you, visit www.naturalgasnb.com.

621 Rothesay Ave • www.alternativesnb.ca • 633-1500

Kathy, John, Simon.

Alternatives.indd 1 9/1/2010 10:35:19 PM

14

By Kathy BlairManager, Alternatives

Are you planning to build a new home or undertake a major renovation project?

If you are and your plans include a gas � replace, I am pleased to provide you with some valuable information.

Not all gas � replaces are created equal

Gas � replaces make a great addition to any living space, and are considered one of the top three amenities that homebuyers search for when purchasing a new home.

But not all gas � replaces are created equal.

Some designs are extremely e� cient and provide lots of heat. Others can be very ine� cient. We recommend reading the EnerGuide label and choosing the most e� cient model to best suit your lifestyle and budget.

For many years the burner � re bed was a basic log. Today, � replace mediums are available with glass beads, beach stones or driftwood enhancing the beauty of a dancing yellow ame. There are even � replaces designed to look like antique coal � replaces.

Gas � replaces are now available with electronic ignition which means no pilot light, no wasted energy and additional fuel savings to the homeowner.

So if you are building a new home or renovating existing living space, you will want to invest as much time selecting your gas � replace as you would your furniture or entertainment centre. You can start by going to the gas section in our web site at www.alternativesnb.com.

An introduction to our Valor line of � replaces

We now carry the Valor line of gas � replaces. This line is a favorite of interior designers and homeowners who are looking for great quality and a special look for their chosen living space. Valor lets you design your own � replace. You

Make a Statement with Your new Gas Fireplace

can choose the burner � re bed, the � replace surround and the � replace trim. You can give it a try by going to www.valor� replaces.com and clicking on Design Your Own Fireplace. Just print your page, visit our showroom and let us do the work for you. It’s that easy.

The source of Valor comfort - radiant heat - has been around since the beginning of time. Like heat from the sun, Valor � replaces are designed to maximize radiant heat output. Radiant energy continuously warms objects in its path including oors, walls and furniture. When warming the human body, radiant heat satis� es your comfort needs with up to 25% less overall energy compared to forced air systems. A new natural gas program from Enbridge Gas New Brunswick

If you have access to natural gas you will no doubt be interested in the new Leisure and Lifestyle program recently announced by Enbridge Gas New

Brunswick. This is an incentive program for homeowners wishing to install natural gas appliances such as � replaces, water heaters and BBQ’s. Depending on the appliances you install and the distance from your home to the natural gas pipeline on your street, you could potentially have the natural gas service hook-up for free!

At Alternatives we are extremely pleased to participate in this program by o� ering a variety of natural gas � replaces, Vermont Castings BBQ’s and Canadian made water heaters.

To learn more about the program, come and see us in our showroom. If you are unsure if natural gas is available to you, visit www.naturalgasnb.com.

621 Rothesay Ave • www.alternativesnb.ca • 633-1500

Kathy, John, Simon.

Alternatives.indd 1 9/1/2010 10:35:19 PM

Who we are?

Informative Computer Solutions was started in August 2009 in

Saint John New Brunswick. We o�ered a variety of services

ranging from web site design, graphic design, and online

marketing. In late 2010, major strategic changes were made

which pushed the company into a more developed

company concentrating on website development, content

management solutions, ecommerce stores, graphic

design, social media marketing, photography sessions and video

creation and video marketing.

This opened us to a whole new audience and has separated us

from our competition. Currently Informative Computer Solutions

is working on building its sta� and creating a store front and

production location to be a one stop shop for any interactive

need in the greater New Brunswick area.

WWW.INFORMATIVECOMPUTERSOLUTIONS.COM

Social Media MarketingHow it can help your business.

“Social media is not a

listen, engage and build relationships.” – David Alston – V.P Marketing

and Community Radian6”

Why is it a must?

We get a lot of questions from the business community on how social media avenues like Facebook, LinkedIn, Twitter, StumbleUpon, Squidoo, Digg, YouTube and Blogs help promote business. Simply said, social media utilizes social networking and user-generated content platforms to promote your product, service or content. Because social media is such a cost friendly form of advertising and marketing it is a must for any small to medium sized business.

“Where do I start? I don’t know how to do this?”

We at Informative Computer Solutions are here to make this easy for you. We sit down with you and do an analysis of your company to narrow down what forms of social media marketing will make the biggest impact on you and your business. This is the most important step. By a long shot, the most important social media tools are Twitter, Facebook, LinkedIn, YouTube and Blogs. Once we implement our social media marketing strategy we begin tracking it. Social media marketing is all about building r e l a t i o n s h i p s online and creating awareness of your company. If you can give people a reason to come back to your page, blog or profile you’re doing something right. This can include valuable content, interesting tips and videos or even

Social media marketing is the process of promoting your site or business through social media channels and it is a powerful strategy that will get you links, attention and massive amounts of web site traffic.

product giveaways.

The biggest benefits can be gaining new partnerships, increasing traffic and finally generating more revenue which is what we all want for our companies! It is easy for many businesses to try social media for awhile and not really see the benefits, they usually are interacting but not doing so with great success. With even just a quick session, conversation and guidance from our team we can really help your business quickly. It was said on StartUpNation that, “many small businesses weren’t able to capitalize with social media marketing and that seeing a consultant can benefit them hugely.”

Customer Relationships

Knowing your customers and building great relationships is important but sometimes you just don’t have the time to sit down with each one individually. This is when something like a blog, Facebook or Twitter comes in handy. With a blog you can post news about your business and also ask customers and followers for essential feedback. Not only does this make the customer feel like they are being listened to, their feedback enables you to adjust your

products, service and strategy. Imagine logging onto Twitter or Facebook and reading specific customer comments that help you improve your offering and level of customer satisfaction.

What is LinkedIn? And why should I be a part of that?

If your running a small internet business or have a regular brick-and-mortar business, “knowing” the right people and being able to ask and answer questions are significant to your business. 16

LinkedIN will help you build your network of contacts and customers and build your reputation as an authority in your field. This is a wonderful way to reach beyond limits of travel and relate to like-minded businesses to discuss important topics and answer questions all in a few lines.

Facebook for Businesses?

The answer is yes! This is a very real and effective form of social media. Facebook is used by over 400 mil-lion people and over 300 million us-ers log in every day. Why would you not want to promote your business to this many people for such a small investment? If you’re doing it right you can get a lot exposure. Building a fan list, linking it to your website and linking it to twitter can give your clients alternative way to con-tact you. This also allows you to cre-ate a personality for your business and develop an image as a forward thinking company that is respon-sive and cares about its customers.

Why Should My Business Use Twitter?

Many businesses are “testing out” Twitter but aren’t really sure whether they are using it properly and some are just not sold on it being a useful application. The thought with some, is that there is really no business getting done on Twitter. The reality is, many businesses are seeing strong response and results. It gives your customers a forum for feedback and offers a way for you to communicate anything from daily specials to new initiatives not to mention the endless networking possibilities.

Currently Informative Computer Solutions maintains well over 20 businesses twitter campaigns and each of the businesses has been extremely happy with the feedback they receive from Twitter.

What has social media done for us?

We really enjoy meeting new people, creating new relationships, networking alongside people with like interests, and using the free online tools available to generate opportunities as well as providing insight to help others. It’s a simple approach with countless avenues. Social Media has opened a whole new door for businesses and individuals alike. Social Media is a great solution for your business...have you gotten on board yet?

Contact us today to get started with a new way of effective and affordable marketing.

[email protected] at 83 Hampton Road, Rothesay.Business Line: 1-877-711-4ICS (4427)Zack: 506-639-6750Mike: 506-721-6937Or visit us online at:www.informativecomputersolutions.com

Zack Good Pg2.indd 1 9/1/2010 4:29:45 PM

The KV Chamber of Commerce will be hosting its 2nd Annual KVCC Business Awards Gala on

Wednesday, October 20th, 2010 at the Riverside Country Club. We invite you to join us as we

honour our Members who will receive our Business of the Year/Excellence in Business Award; Young Entrepreneur of the Year Award; Emerging

Business of the Year Award and Community Impact Award (Member or Non-Member). For

further information visit www.kvbusiness.com

2010 KV�C Bu��es� Aw�rd� G�l�

2010 KVCC O� cers & Council – (L to R Back) Phil Brodersen, Steve Dawes, Angela Fiander, Jennifer Higgins, Donna Williamson, (Guest) Rob Moore, Kim Isnor, Gerry Maher, Ian MacFarquhar, Cindy MacFarland (L to R Front) Scott Cochrane, Tobbi Lynn Debly – Ex. Dir. (Seated) Camille Bordage ( Absent) Rick Demone and Gay Drescher

KVCC proof.indd 1 9/1/2010 11:28:22 AM

17www.innovationsnb.ca

The dream of having a state-of-the-art recreation, wellness and event centre in the heart of Quispamsis is almost reality.Over a year of hard work by construction crews and town o� cials, the qplex is taking shape and is slated to open its doors in November.

And when it does, the $25 million facility is going to become a focal point of the entire region.

“The qplex is more than just a rink. It will be an event centre that will bene� t the entire community, including the sports and business communities,” says Dana Purton Dickson, Community Services Director for the Town of Quispamsis. “It’s going to be a fantastic addition to the region.”

The 70,000 square foot facility will serve as a recreation and wellness centre as well as a conference centre.

One of the main features is a year-round NHL size ice service with heated stands and seating for 1,100 spectators. The rink will play host to hockey schools and tournaments as well as hockey leagues. It boasts a separate players’ entrance, six change rooms with in-� oor heating, a referees’ room and a wheelchair accessible seating area.

“There are so many activities that will take place at the qplex, from your traditional public skates and ice hockey to � gure skating shows and spring and summer hockey schools,” says Purton Dickson.

A Pro Shop, located at the players entrance, will o� er skate sharpening as well as sport related equipment sales.

The qplex will also include a 4,000 square feet conference centre, with an additional 17,000 square feet available on the ice

surface, which will boost seating to about 2,100 for concerts and shows.

“The conference centre will be serviced by a commercial kitchen with meeting rooms that can be con� gured into one large room seating 240 people or two or three smaller rooms. The latest in audio visual equipment is also being installed to attract business meetings, training sessions, workshops, weddings and other special events,” she says. “This space is going to � ll a real need in the Valley. “

Purton Dickson also expects the elevated three-lane walking track around the arena to be a huge hit with residents, especially seniors. It boasts a low impact surface, will be free of charge and will open to the public daily at 6 am.

The qplex will also feature an outdoor pool with six junior Olympic lanes, two water slides, a toddler pool, vortex and water features.

“The pool is also zero entry which will allow for a gradual entry into the pool which will be pleasing for young and old alike as well as persons with a disability,” she says, adding that the qplex includes a number of disability-friendly features such as a lighted alarm system for the hearing impaired, Braille signage, an elevator and two sections of see-through rink boards.

The pool, which can accommodate 340 people, will o� er daily laps swims and swimming lessons as well as host a swim team and competitions. This heated pool will be open to the public from the May long weekend until Labour Day.

A large, accessible playground will be located next door to the pool and will feature equipment for children ages 2-12. The play surface boasts a rubber surface which will also assist in its

accessibility for strollers and wheel chairs.

The qplex will also include a 5,000 square foot YMCA-YWCA site o� ering pre-school, play-school and after school programs as well as day camps, and evening & weekend programs for all ages.

Two concession stands - one for the outdoor pool and playground areas and the other for the arena and special event – will ensure patrons never go hungry and will even include plenty of healthy food options.

“The town has mandated that there will be no fryers in the facility, and high energy drinks won’t be allowed either,” says Purton Dickson.

In addition to enhanced walking trails on the property outside the facility, the site also includes a half acre dog park with an o� -leash fenced-in area with two sections dedicated for small dogs and one for large dogs.

With all its features, the qplex will be a modern facility, but the energy e� cient

and sustainable approach that was used in the design, construction and eventually the operations is destined to set it apart.“The Town is striving for LEED (Leadership in Energy and Environmental Design) Gold certi� cation on this building, which will make it the greenest recreation facility in North America,” says Purton Dickson.

“We are going to use geo thermal heating, which means we are using the wasted heat from the plants used to make ice to heat the pool and the rest of the building. We will capture rain water and store it for pool top up and to make ice. The lighting is all energy e� cient � uorescent lighting.”

Purton Dickson says anticipation is growing for the opening of the facility.

“People are really looking forward to the doors opening. The qplex is going to bene� t so many people in our community.”

Coming soon: the modern and environmentally-friendly qplex$25 million recreational facility is more than just a rink


The dream of having a state-of-the-art recreation, wellness and event centre in the heart of Quispamsis is almost reality.Over a year of hard work by construction crews and town o� cials, the qplex is taking shape and is slated to open its doors in November.

And when it does, the $25 million facility is going to become a focal point of the entire region.

“The qplex is more than just a rink. It will be an event centre that will bene� t the entire community, including the sports and business communities,” says Dana Purton Dickson, Community Services Director for the Town of Quispamsis. “It’s going to be a fantastic addition to the region.”

The 70,000 square foot facility will serve as a recreation and wellness centre as well as a conference centre.

One of the main features is a year-round NHL size ice service with heated stands and seating for 1,100 spectators. The rink will play host to hockey schools and tournaments as well as hockey leagues. It boasts a separate players’ entrance, six change rooms with in-� oor heating, a referees’ room and a wheelchair accessible seating area.

“There are so many activities that will take place at the qplex, from your traditional public skates and ice hockey to � gure skating shows and spring and summer hockey schools,” says Purton Dickson.

A Pro Shop, located at the players entrance, will o� er skate sharpening as well as sport related equipment sales.

The qplex will also include a 4,000 square feet conference centre, with an additional 17,000 square feet available on the ice

surface, which will boost seating to about 2,100 for concerts and shows.

“The conference centre will be serviced by a commercial kitchen with meeting rooms that can be con� gured into one large room seating 240 people or two or three smaller rooms. The latest in audio visual equipment is also being installed to attract business meetings, training sessions, workshops, weddings and other special events,” she says. “This space is going to � ll a real need in the Valley. “

Purton Dickson also expects the elevated three-lane walking track around the arena to be a huge hit with residents, especially seniors. It boasts a low impact surface, will be free of charge and will open to the public daily at 6 am.

The qplex will also feature an outdoor pool with six junior Olympic lanes, two water slides, a toddler pool, vortex and water features.

“The pool is also zero entry which will allow for a gradual entry into the pool which will be pleasing for young and old alike as well as persons with a disability,” she says, adding that the qplex includes a number of disability-friendly features such as a lighted alarm system for the hearing impaired, Braille signage, an elevator and two sections of see-through rink boards.

The pool, which can accommodate 340 people, will o� er daily laps swims and swimming lessons as well as host a swim team and competitions. This heated pool will be open to the public from the May long weekend until Labour Day.

A large, accessible playground will be located next door to the pool and will feature equipment for children ages 2-12. The play surface boasts a rubber surface which will also assist in its

accessibility for strollers and wheel chairs.

The qplex will also include a 5,000 square foot YMCA-YWCA site o� ering pre-school, play-school and after school programs as well as day camps, and evening & weekend programs for all ages.

Two concession stands - one for the outdoor pool and playground areas and the other for the arena and special event – will ensure patrons never go hungry and will even include plenty of healthy food options.

“The town has mandated that there will be no fryers in the facility, and high energy drinks won’t be allowed either,” says Purton Dickson.

In addition to enhanced walking trails on the property outside the facility, the site also includes a half acre dog park with an o� -leash fenced-in area with two sections dedicated for small dogs and one for large dogs.

With all its features, the qplex will be a modern facility, but the energy e� cient

and sustainable approach that was used in the design, construction and eventually the operations is destined to set it apart.“The Town is striving for LEED (Leadership in Energy and Environmental Design) Gold certi� cation on this building, which will make it the greenest recreation facility in North America,” says Purton Dickson.

“We are going to use geo thermal heating, which means we are using the wasted heat from the plants used to make ice to heat the pool and the rest of the building. We will capture rain water and store it for pool top up and to make ice. The lighting is all energy e� cient � uorescent lighting.”

Purton Dickson says anticipation is growing for the opening of the facility.

“People are really looking forward to the doors opening. The qplex is going to bene� t so many people in our community.”

Coming soon: the modern and environmentally-friendly qplex$25 million recreational facility is more than just a rink

19

I guess when you look back it was all about getting exercise,socializing with women/men (yes 1% of men can get breast cancer too), who are experiencing the same health problems, showing others that just because you have been diagnosed with an illness that can alter one’s life you can still live life without limits. Southern N.B.’s Breast Cancer Survivor Team “Breasts Ahoy” is a good example of all above.

Back in 2002 the team was formed and with the generosity of the community and 2 great coaches Rafe Hooper and Tanya Horgan we were on the water in the Spring of 2003.

Dragon boating for men/women with breast cancer was � rst pioneered in Canada in 1996 by Dr. Don Mackenzie of the University of B.C.. Dr. MacKenzie, a sports medicine physician launched “Abreast in a Boat” in Vancouver. This was the formation of the � rst breast cancer survivor dragon boat team. Dr. MacKenzie wanted to dispel the myth that repetitive upper body exercise in individuals treated for breast cancer would encourage lymphedema a serious swelling of the arm that can occur after axillary dissection(lymph node removal). He believed that regular physical exercise not only supported treatment and recovery from surgery but it showed a marked improvement in both physical and mental health. Dr. MacKenzie’s theory proved to be correct. No new cases of lymphedema occurred and not one of the existing cases became any worse. The idea

Sisters of Charity Breast Cancer Survivor Challenge

of paddling soon caught on.

Breasts Ahoy was able to attend the � rst International Dragon Boat Festival for Breast Cancer Survivors in Vancouver in 2005. That same year the team welcomed aboard our � rst male survivor who has been a real voice for all men dealing with this illness. This year the team attended the third International Festival in Peterborough, Ontario, where over 100 world wide teams gathered to reach out to other women/men o� ering a message of hope and support. At the Gala Dinner Dr. MacKenzie made an inspiring speech where he also spoke about the future of dragon boating for people a� ected by other diseases as well as breast cancer.

Breasts Ahoy participated in the Pugwash Festival, the Saint John Dragon Boat Festival in August and will participate in Fredericton’s Festival in September. The team is grateful to many organizations, companies, and individuals for their support in many ways such as fundraising endeavours which enabled them to attend festivals in other provinces.

The team paddles on Douglas Lake from April to July and the RYC Yacht Club on the Kennebecasis River in August and Sept. New members are always welcome. You can be a paddler or a non paddler - you just need to bring a sense of humor and a smile. Life jackets and paddle are provided.

For more information contact 657-3873 or 672-4185.

Here is Breasts Ahoy along with the three other survivor teams lining up for the Carnation Ceremony that was held after the Sisters of Charity Challenge Race:

Paddles up for living

International breast Cancer survivor festival held in Peterborough June 2010.

Bosum Buddies, Halifax, N.S., Breast Quest, Windsor, N.S. Tit Bateau, Moncton, N.B.20

I guess when you look back it was all about getting exercise,socializing with women/men (yes 1% of men can get breast cancer too), who are experiencing the same health problems, showing others that just because you have been diagnosed with an illness that can alter one’s life you can still live life without limits. Southern N.B.’s Breast Cancer Survivor Team “Breasts Ahoy” is a good example of all above.

Back in 2002 the team was formed and with the generosity of the community and 2 great coaches Rafe Hooper and Tanya Horgan we were on the water in the Spring of 2003.

Dragon boating for men/women with breast cancer was � rst pioneered in Canada in 1996 by Dr. Don Mackenzie of the University of B.C.. Dr. MacKenzie, a sports medicine physician launched “Abreast in a Boat” in Vancouver. This was the formation of the � rst breast cancer survivor dragon boat team. Dr. MacKenzie wanted to dispel the myth that repetitive upper body exercise in individuals treated for breast cancer would encourage lymphedema a serious swelling of the arm that can occur after axillary dissection(lymph node removal). He believed that regular physical exercise not only supported treatment and recovery from surgery but it showed a marked improvement in both physical and mental health. Dr. MacKenzie’s theory proved to be correct. No new cases of lymphedema occurred and not one of the existing cases became any worse. The idea

Sisters of Charity Breast Cancer Survivor Challenge

of paddling soon caught on.

Breasts Ahoy was able to attend the � rst International Dragon Boat Festival for Breast Cancer Survivors in Vancouver in 2005. That same year the team welcomed aboard our � rst male survivor who has been a real voice for all men dealing with this illness. This year the team attended the third International Festival in Peterborough, Ontario, where over 100 world wide teams gathered to reach out to other women/men o� ering a message of hope and support. At the Gala Dinner Dr. MacKenzie made an inspiring speech where he also spoke about the future of dragon boating for people a� ected by other diseases as well as breast cancer.

Breasts Ahoy participated in the Pugwash Festival, the Saint John Dragon Boat Festival in August and will participate in Fredericton’s Festival in September. The team is grateful to many organizations, companies, and individuals for their support in many ways such as fundraising endeavours which enabled them to attend festivals in other provinces.

The team paddles on Douglas Lake from April to July and the RYC Yacht Club on the Kennebecasis River in August and Sept. New members are always welcome. You can be a paddler or a non paddler - you just need to bring a sense of humor and a smile. Life jackets and paddle are provided.

For more information contact 657-3873 or 672-4185.

Here is Breasts Ahoy along with the three other survivor teams lining up for the Carnation Ceremony that was held after the Sisters of Charity Challenge Race:

Paddles up for living

International breast Cancer survivor festival held in Peterborough June 2010.

Bosum Buddies, Halifax, N.S., Breast Quest, Windsor, N.S. Tit Bateau, Moncton, N.B. 21

Phot

ogra

phy

by A

licia

DeL

ong

What was your best experience with a sales

person? Chances are it was not with a ashy

presentation or an infomercial voice saying “Do I have a deal for you!” In my case it

was with a sales representative that took the time to understand my requirements and also related to me from my side of the fence. What I mean by that is that this person identi� ed with me as if they were the customer buying the product. They treated me the way they wanted a sales person to treat them.

What a novel idea!?!

With the barrage of sales strategies and methodologies out there today, it is easy to forget that the best sales training we can give ourselves is from us. Right in front of our noses! Every experience we have with buying something is another piece of the sales puzzle. How do you like to buy? What did you like about the sales approach that was taken with you? What did you dislike about the approach taken with you? Now for the scariest question of all... what did you dislike about the approach taken with you that you also take with your customers? Sometimes we get so wrapped up in sales tactics that seem really good that we never ask ourselves whether we would buy from someone using those same tactics.Walk a mile in your customers shoes by taking a trip down memory lane and remember your best and worst sales experiences. We all buy from someone and we all know who we would go back to and who we wouldn’t. Don’t get so wrapped up in the latest sales methodology that you forget your own experiences!

© Innovations Media Inc., 2010. All Rights Reserved

The publisher reserves the right to refuse any or all advertising. The publisher bears no responsibility for advertiser’s messages and or errors. Printed in Atlantic Canada. The publisher and Innovations Media Inc. assumes no responsibility for unsolicited manuscripts and other materials and cannot return them unless they are accompanied by a self-addressed stamped envelope. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, without the prior written consent of the publisher.

If you feel your organization has a unique level of expertise in your industry and you would like to consider advertising in a future issue – please call us: 1-506-849-1670 or email: [email protected] also welcome your comments and feedback to any of our local team cast members at:

Eric [email protected]

Danny [email protected]

Alicia [email protected]

Danielle [email protected]

Rachelle [email protected]

Innovations Media Inc. would like to extend our many thanks to everyone who worked behind the scenes contributing so much to this magazine:

Kathy Kau� eld , Contributing Editor

Jennifer MacLean and James West,Professional Photography

Alicia DeLong, Graphic Design and Layout

Danielle DavisExecutive Administrator

Walk a mile in your customer’s shoes


SAINT JOHN Market Square Saint John, NB E2L 4Z6 (506)- 657- mama (6262)HOURS: MON - TUE 10-7 WED - FRI 10-9, SAT 10-6, SUN 12-5

FREDERICTON 99 York Street Fredericton, NB E3B 3N4 (506)- 455- mama (6262)HOURS: MON - WED 10-5:30, THR - FRI 10-8, SAT 9-6, SUN 12-5

maternity and baby boutique in Saint John & Fredericton

We are the only

Stylin Mama.indd 1 9/1/2010 11:31:27 AM

83 Hampton Rd. Rothesay NB. CONTACT: PHONE 1-877-711-4ICS or 506-639-6750.

Documents

Innovations SJ Septmeber 2010