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1 26/02/2013 18:22:06 Marc Conrad - University of Luton 1 CIS12-3 IT Project Management Input, Output and Tools of all Processes Marc Conrad D104 (Park Square Building) [email protected] Integration Scope Time Cost Quality Human Resources Communications Risk Procurement

Input, Output and Tools of all Processes1 26/02/2013 18:22:06 Marc Conrad - University of Luton 1 CIS12-3 IT Project Management Input, Output and Tools of all Processes Marc Conrad

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  • 1

    26/02/2013 18:22:06 Marc Conrad - University of Luton 1

    CIS12-3 IT Project Management

    Input, Output and Tools of all Processes Marc Conrad

    D104 (Park Square Building)

    [email protected]

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 2

    26/02/2013 18:22:08 Marc Conrad - University of Luton 2

    Input:

    Contract

    Project statement of work

    Environmental and organizational factors

    Organizational process assets

    Output:

    Project charter

    Tools & Techniques

    Project selection methods

    Project management methodology

    Project management information system

    Expert judgement

    Integration Mgmt / Initiating Process Group Develop Project Charter

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 3

    26/02/2013 18:22:08 Marc Conrad - University of Luton 3

    Input:

    Project charter

    Project statement of work

    Environmental and organizational factors

    Organizational process assets

    Output:

    Project scope statement (preliminary)

    Tools & Techniques

    Project management methodology

    Project management information system

    Expert judgement

    Integration Mgmt / Initiating Process Group Develop Project Scope Statement (preliminary)

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 4

    26/02/2013 18:22:08 Marc Conrad - University of Luton 4

    Input: Project Charter

    Project scope statement (preliminary)

    Project management processes

    Forecasts

    Environmental and organizational factors

    Organizational process assets

    Work performance information

    Output: Project management plan

    Tools & Techniques Project management methodology

    Project management information system

    Expert judgement

    Integration Mgmt / Planning Process Group Develop Project Management Plan

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 5

    26/02/2013 18:22:08 Marc Conrad - University of Luton 5

    Integration Mgmt / Executing Process Group Direct and Manage Project Execution

    Input: Project management plan

    Approved corrective actions

    Approved preventive actions

    Approved change requests

    Approved defect repair

    Validated defect repair

    Output: Deliverables

    Requested changes

    Implemented change requests

    Implemented corrective actions

    Implemented preventive actions

    Implemented defect repair

    Work performance information

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

    Tools & Techniques

    Project management methodology

    Project management information system

  • 6

    26/02/2013 18:22:08 Marc Conrad - University of Luton 6

    Input:

    Project management plan

    Work performance information

    Performance reports

    Rejected change requests

    Output:

    Recommended corrective actions

    Recommended preventive actions

    Performance reports

    Forecasts

    Recommended defect repair

    Requested changes

    Tools & Techniques

    Project management methodology

    Project management information system

    Earned value management

    Expert judgement

    Integration Mgmt / Monitoring & Controlling Monitor and Control Project Work

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 7

    26/02/2013 18:22:08 Marc Conrad - University of Luton 7

    Integration Mgmt / Monitoring & Controlling Integrated Change Control

    Input: Project management plan Requested changes Work performance information Recommended preventive actions Recommended corrective actions Recommended defect repair Deliverables (approved)

    Output: Approved change requests Rejected change requests Project management plan (approved updates) Project scope statement (approved updates) Approved corrective actions Approved preventive actions Approved defect repair Deliverables (approved)

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

    Tools & Techniques

    Project management methodology

    Project management information system

    Expert judgement

  • 8

    26/02/2013 18:22:08 Marc Conrad - University of Luton 8

    Integration Mgmt / Closing Process Group Close Project

    Input: Project charter

    Project scope statement

    Project management plan

    Contract documentation

    Organizational process assets

    Environmental and organizational factors

    Work performance information

    Deliverables (approved)

    Output: Administrative closure procedure

    Contract closure procedure

    Final product, service or result

    Organizational process assets (updates)

    Tools & Techniques

    Project management methodology

    Project management information system

    Expert judgement

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 9

    26/02/2013 18:22:08 Marc Conrad - University of Luton 9

    Input:

    Project charter

    Project scope management (preliminary)

    Organizational process assets

    Environmental and organizational assets

    Project management plan

    Output:

    Scope management plan

    Tools & Techniques

    Expert judgement

    Templates, forms, standards

    Scope Mgmt / Planning Process Group Scope Planning

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 10

    26/02/2013 18:22:08 Marc Conrad - University of Luton 10

    Input: Project charter

    Scope management plan

    Organizational assets

    Approved change requests

    Output: Project scope statement (detailed)

    Project management plan (updates)

    Tools & Techniques Product analysis

    Alternative identification

    Expert judgement

    Scope Mgmt / Planning Process Group Scope Definition

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 11

    26/02/2013 18:22:08 Marc Conrad - University of Luton 11

    Input:

    Project scope statement (detailed)

    Project management plan

    Output:

    Work breakdown structure (WBS) and dictionary

    Tools & Techniques

    Work breakdown structure templates

    Decomposition

    Scope Mgmt / Planning Process Group Create Work Breakdown Structure

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 12

    26/02/2013 18:22:08 Marc Conrad - University of Luton 12

    Input:

    Scope management plan

    Deliverables

    Project scope statement

    Work breakdown structure and dictionary

    Output:

    Verified scope

    Work breakdown structure and dictionary (updates)

    Tools & Techniques

    Inspection

    Scope Mgmt / Monitoring and Controlling Scope Verification

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 13

    26/02/2013 18:22:08 Marc Conrad - University of Luton 13

    Scope Mgmt / Monitoring and Controlling Scope Control

    Input: Scope management plan

    Work breakdown structure and dictionary

    Performance reports

    Work performance information

    Approved change requests

    Output: Requested changes

    Recommended corrective action

    Organizational process assets (updates)

    Project management plan (updates)

    Work breakdown structure and dictionary (updates)

    Tools & Techniques

    Change control system

    Variance analysis

    Re-planning

    Configuration management system

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 14

    26/02/2013 18:22:08 Marc Conrad - University of Luton 14

    Input: Work breakdown structure and dictionary

    Project scope statement

    Organized process assets

    Project management plan

    Output: Activity list

    Activity list attributes

    Work breakdown structure and dictionary (updates)

    Milestone list

    Tools & Techniques Decomposition

    Templates

    Level of detail

    Expert judgement

    Time Mgmt / Planning Process Group Activity Definition

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 15

    26/02/2013 18:22:08 Marc Conrad - University of Luton 15

    Input: Activity list

    Activity list attributes

    Project scope statement

    Milestone list

    Output: Project schedule network diagrams

    Activity list (updates)

    Project management plan and scope statement (updates)

    Tools & Techniques Precedence Diagramming Method (PDM)

    Arrow Diagramming Method (ADM)

    Schedule network templates

    Dependency determination.

    Time Mgmt / Planning Process Group Activity Sequencing

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 16

    26/02/2013 18:22:08 Marc Conrad - University of Luton 16

    Input: Activity list

    Activity list attributes

    Organizational policies

    Resource availability

    Output: Activity resource requirements

    Resource requirements supporting detail

    Activity list (updates)

    Tools & Techniques Expert judgement

    Alternative identification

    Published estimating data

    Estimating software programs

    Bottom-up estimates by activity

    Time Mgmt / Planning Process Group Activity Resource Estimating

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 17

    26/02/2013 18:22:08 Marc Conrad - University of Luton 17

    Time Mgmt / Planning Process Group Activity Duration Estimating

    Input: Activity list

    Activity list attributes

    Project scope statement

    Project cost estimates

    Activity resource requirements

    Resource availability

    Organizational process assets

    Risk register

    Output: Activity duration estimates

    Activity list (updates)

    Activity list attributes (updates)

    Tools & Techniques Expert judgements

    analogous duration estimating

    quantitatively based durations

    three-point-estimates of duration

    reserve time

    maximum activity duration

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 18

    26/02/2013 18:22:08 Marc Conrad - University of Luton 18

    Time Mgmt / Planning Process Group Schedule Development

    Input:

    Project scope statement

    Project schedule network diagrams

    Activity duration estimates

    Activity resource requirements

    Resource availability

    Risk register

    Activity list attributes

    Resources calendars

    Output:

    Project schedule

    Project schedule supporting detail

    Schedule management plan (updates)

    Resource requirements (update)

    Tools & Techniques

    Critical path method

    Schedule compression

    What if analysis

    Resource leveling

    Critical chain

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 19

    26/02/2013 18:22:08 Marc Conrad - University of Luton 19

    Time Mgmt / Monitoring and Controlling Schedule Control

    Input:

    Project schedule

    Performance reports

    Approved change requests

    Schedule management plan

    Output:

    Project scheduel (updates)

    Requested changes

    Recommended corrective action

    Organizational process assets

    Tools & Techniques

    Progress reporting

    schedule charge control system

    performance measurement

    project management software

    variance analysis

    schedule comparison bar charts

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 20

    26/02/2013 18:22:08 Marc Conrad - University of Luton 20

    Cost Mgmt / Planning Process Group Cost Estimating

    Input:

    Project charter

    Project scope statement

    Project management plan

    Work breakdown structure and dictionary

    Time management plan

    Staffing management plan

    Risk register

    Environmental and organizational factors

    Organizational process assets

    Output:

    Activity cost estimates

    Activity cost supporting detail

    Tools & Techniques

    Analogous cost estimating

    Resource cost rates

    Bottom-up cost estimating

    Computerized tools

    Other cost estimating methods

    Contingency activities

    Cost of quality

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 21

    26/02/2013 18:22:08 Marc Conrad - University of Luton 21

    Cost Mgmt / Planning Process Group Cost Budgeting

    Input: Activity cost estimates

    Work breakdown structure and dictionary

    Project schedule

    Project charter

    Project management plan

    Output: Cost baseline

    Project funding requirements

    Project management plan (update)

    Tools & Techniques

    Cost aggregation

    Management reserves

    Parametric modeling

    Expenditure raionalization

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 22

    26/02/2013 18:22:09 Marc Conrad - University of Luton 22

    Cost Mgmt / Monitoring and Controlling Cost Control

    Input:

    Performance reports

    Approved change requests

    Cost baseline

    Project funding requirements

    Output:

    Project management plan (update)

    Required corrective action

    Estimate at completion

    Request changes

    Organizational process assets (update)

    Tools & Techniques Cost change control

    system

    Performance measurement

    Project performance reviews

    Computerized tools

    Variance management

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 23

    26/02/2013 18:22:09 Marc Conrad - University of Luton 23

    Quality Mgmt / Planning Process Group Quality Planning

    Input: Project charter

    Project management plan

    Project scope statement

    Organizational process assets

    Environmental and organizational factors

    Output: Quality management plan

    Quality metrics

    Quality checklists

    Process improvement plan

    Project management plan (updated)

    Tools & Techniques

    Cost-benefit analysis

    Benchmarking

    Design of experiments

    Cost of quality

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 24

    26/02/2013 18:22:09 Marc Conrad - University of Luton 24

    Quality Mgmt / Executing Process Group Perform Quality Assurance

    Input: Quality management plan

    Quality metrics

    Process improvement plan

    Work performance information

    Approved change requests

    Quality control measurements

    Output: Requested changes

    Recommended corrective actions

    Organisational process assets (updates)

    Project management plan (updates)

    Tools & Techniques

    Quality planning tools and techniques

    Quality audits

    Process analyses

    Quality control tools and techniques

    Benchmarking

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 25

    26/02/2013 18:22:09 Marc Conrad - University of Luton 25

    Quality Mgmt / Monitoring & Controlling Perform Control Quality

    Input: Quality management plan

    Quality metrics

    Quality checklists

    Organizational process assets

    Work performance information

    Approved change requests

    Product, service, or result

    Output: Recommended corrective actions

    Recommended preventive actions

    Requested changes

    Recommended defect repair

    Validated defect repair

    Project management plan (updates)

    Quality control measurements

    Organizational process assets (updates)

    Tools & Techniques Inspection

    Control charts

    Pareto diagrams

    Statistical sampling

    Flowcharting

    Trend analysis

    Defect repair review

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 26

    26/02/2013 18:22:09 Marc Conrad - University of Luton 26

    Input: Activity resource estimates

    Environmental and organizational factors

    Project management plan

    Output: Roles and responsibilities

    Project organization charts

    Staffing management plan

    Tools & Techniques Organisational charts and position descriptions

    Human resource templates

    Networking

    Organizational theory

    Human Resources Mgmt / Planning Human Resource Planning

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 27

    26/02/2013 18:22:09 Marc Conrad - University of Luton 27

    Human Resources Mgmt / Planning Acquire Project Team

    Input:

    Roles and responsibilities

    Project organization charts

    Staffing management plan

    Environmental and organizational factors

    Organizational process assets

    Output:

    Project staff assignments

    Resource calendars

    Staffing management plan (updates)

    Resource availability

    Tools & Techniques

    Pre-assignment

    Negotiation

    Procurement

    Virtual Teams

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 28

    26/02/2013 18:22:09 Marc Conrad - University of Luton 28

    Human Resources Mgmt / Executing Develop Project Team

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

    Input: Project staff assignments

    Staffing management plan

    Output: Team performance assessment

    Tools & Techniques General management skills

    Training

    Team-building activities

    Ground rules

    Co-location

    Recognition and rewards

  • 29

    26/02/2013 18:22:09 Marc Conrad - University of Luton 29

    Human Resources Mgmt / Monitoring & Controlling Manage Project Team

    Input:

    Project staff assignments

    Roles and responsibilities

    Project organization charts

    Staffing management plan

    Performance reports

    Team performance assessment

    Organizational process assets

    Output:

    Staffing management plan (updates)

    Requested changes

    Organizational process assets (updates)

    Tools & Techniques

    Observation and conversation

    Project performance appraisals

    Conflict management

    Issues log

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 30

    26/02/2013 18:22:09 Marc Conrad - University of Luton 30

    Communication Mgmt / Planning Process Group Communications Planning

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

    Input:

    Organizational process assets

    Project charter

    Project management plan

    Project scope statement

    Output:

    Communications management plan

    Tools & Techniques

    Stakeholder analysis

    Communications requirement analysis

    Communications technology

  • 31

    26/02/2013 18:22:09 Marc Conrad - University of Luton 31

    Input:

    Work performance information

    Communications management plan

    Output:

    Project management plan (updates)

    Organizational process assets (updates)

    Tools & Techniques

    Communication skills

    Information gathering and retrieval systems

    Information distribution methods

    Lessons learned process

    Communications Mgmt / Executing Information Distribution

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 32

    26/02/2013 18:22:09 Marc Conrad - University of Luton 32

    Communications Mgmt / Monitoring & Controlling Performance Reporting

    Input: Work performance information

    Project management plan

    Forecasts

    Approved change requests

    Deliverables

    Output: Performance reports

    Forecasts

    Requested changes

    Project management plan (updates)

    Recommended corrective action

    Organizational process assets

    Tools & Techniques

    Information presentation tools

    Performance information gathering and compilation

    Status review meeting

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 33

    26/02/2013 18:22:09 Marc Conrad - University of Luton 33

    Input:

    Project management plan

    Communication management plan

    Organizational process assets

    Output:

    Resolved issues

    Communications management plan (updates)

    Organizational process assets (updates)

    Tools & Techniques

    Communication methods

    Issue logs

    Communications Mgmt / Monitoring & Controlling Manage Stakeholders

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 34

    26/02/2013 18:22:09 Marc Conrad - University of Luton 34

    Input:

    Project charter

    Project scope statement

    Project management plan

    Organizational process assets

    Environmental and organizational factors

    Output:

    Risk management plan

    Tools & Techniques

    Planning meetings and analysis

    Risk Mgmt / Planning Process Group Risk Management Planning

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 35

    26/02/2013 18:22:09 Marc Conrad - University of Luton 35

    Risk Mgmt / Planning Process Group Risk Identification

    Input: Project charter

    Project scope statement

    Project management plan

    Organizational process assets

    Environmental and organizational factors

    Output: Risk register

    Project management plan (updates)

    Tools & Techniques

    Documentation reviews

    Information gathering techniques

    Checklists

    Assumptions analysis

    Diagramming techniques

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 36

    26/02/2013 18:22:09 Marc Conrad - University of Luton 36

    Risk Mgmt / Planning Process Group Qualitative Risk Analysis

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

    Input: Project management plan

    Organizational process assets

    Work performance information

    Project scope statement

    Output: Risk register (updates)

    Tools & Techniques Risk probability and impact assessment

    Probability and impact matrix

    Risk data quality assessment

    Risk categorization

    Risk urgency assessment

  • 37

    26/02/2013 18:22:09 Marc Conrad - University of Luton 37

    Input:

    Project management plan

    Organizational process assets

    Risk register

    Output:

    Risk register (updates)

    Tools & Techniques

    Data gathering and representation techniques

    Quantitative risk analysis and modelling techniques

    Risk Mgmt / Planning Process Group Quantitative Risk Analysis

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 38

    26/02/2013 18:22:09 Marc Conrad - University of Luton 38

    Input: Project management plan

    Risk management plan

    Risk register

    Output: Risk register (updated)

    Risk-related contractual agreements

    Tools & Techniques Strategies for negative risks or threats

    Strategies for positive risks or opportunities

    Strategy for both threats and opportunities

    Contingent response strategy

    Risk Mgmt / Planning Process Group Risk Response Planning

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 39

    26/02/2013 18:22:09 Marc Conrad - University of Luton 39

    Risk Mgmt / Monitoring and Controlling Risk Monitoring & Control

    Input: Project management plan

    Work performance information

    Approved change requests

    Output: Recommended corrective

    action

    Requested changes

    Risk register (updates)

    Organizational process assets (updates)

    Tools & Techniques

    Risk reassessment

    Risk audits and periodic risk reviews

    Variance and trend analysis

    Technical performance measurement

    Reserve management

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 40

    26/02/2013 18:22:09 Marc Conrad - University of Luton 40

    Procurement Mgmt / Planning Process Group Plan Purchases and Acquisitions

    Input: Project charter

    Project scope statement

    Project management plan

    Work breakdown structure and dictionary

    Environmental and organizational factors

    Organizational process assets

    Risk register

    Output: Procurement management plan

    Contract statement of work

    Make-or-buy decisions

    Project management plan (updates)

    Tools & Techniques

    Make-or-buy analysis

    Expert judgement

    Contract types

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 41

    26/02/2013 18:22:09 Marc Conrad - University of Luton 41

    Procurement Mgmt / Planning Process Group Plan Contracting

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

    Input: Procurement management plan

    Contract statements of work

    Project management plan

    Make or buy decisions

    Output: Procurement documents

    Evaluation criteria

    Contract statement of work (updates)

    Tools & Techniques Standard forms

    Expert judgement

  • 42

    26/02/2013 18:22:09 Marc Conrad - University of Luton 42

    Procurement Mgmt / Executing Process Group Request Seller Responses

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

    Input:

    Procurement documents

    Organizational process assets

    Output:

    Qualified sellers list

    Procurement document package

    Proposals

    Tools & Techniques

    Bidder conferences

    Advertising

  • 43

    26/02/2013 18:22:09 Marc Conrad - University of Luton 43

    Procurement Mgmt / Executing Process Group Select Sellers

    Input: Proposals

    Evaluation criteria

    Organizational process assets

    Risk register

    Risk related contractual agreements

    Qualified sellers list

    Procurement document package

    Output: Selected sellers

    Contract

    Contract management plan

    Resource availability

    Tools & Techniques

    Weighting system

    Independent estimates

    Screening system

    Contract negotiation

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 44

    26/02/2013 18:22:09 Marc Conrad - University of Luton 44

    Procurement Mgmt / Monitoring & Controlling Contract Administration

    Input: Contract

    Performance reports

    Approved change requests

    Work performance information

    Selected sellers

    Output: Organizational process

    assets (updates)

    Requested changes

    Recommended corrective actions

    Contract documentation

    Tools & Techniques

    Contract change control system

    Buyer conducted performance review

    Inspections and audits

    Performance reporting

    Payment system

    Claims administration

    Records management system

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement

  • 45

    26/02/2013 18:22:09 Marc Conrad - University of Luton 45

    Input:

    Contract documentation

    Contract closure procedure

    Output:

    Organizational process assets (updates)

    Tools & Techniques

    Procurement audits

    Records management system

    Procurement Mgmt / Closing Process Group Contract Closure

    Integration Scope Time Cost

    Quality Human Resources

    Communications Risk

    Procurement