October 2016 myHHT Newsletter

Inspire Your Customers with the New Heat & Glo IdeaGallery

Sometimes all your customers need is a little inspiration for their projects! Our new idea gallery featuresmore than 240 images showing detailed Heat & Glo products in room settings, amazing productsinstallations featured on houzz.com, and detailed product photos. You can filter by style, product type,room size, price and location, as well as view larger images, learn more about a product or share on yourfavorite social network.

View the new idea gallery at HeatnGlo.com here. You can also link direction from the myhht App by goingto Heat & Glo > Other Tools > Idea Gallery.

We'd love to feature your project in the Idea Gallery! Send the image file or a link to the image onHouzz.com to submissions@hearthnhome.com.

New SlimLine Room Setting Images Now Available

Three new images featuring the SlimLine series in room settings are now available. These images aregreat for inspiring your customers and can also be used in your marketing efforts. You can find the imageson the myhht App, via the new Heat & Glo Idea Gallery, or by searching SlimLine photos on myhht.com.

REVO Gas Fireplace Named to Top 100 InteriorProductsThe revolutionary REVO continues to receive praise fromindustry experts, most recently being featured in ProfessionalBuilder's annual list of Top 100 Interior Products as the bestdirect vent gas fireplace. It was selected for combining themodern design style sought by homebuyers with the uniqueinstallation applications that builders need.

The REVO is perfect for unique installation applications or asecond fireplace in a home. See the article here to learn more.

Technical UpdateThanks to your feedback, we have changed the material used in the baffle board located inside the top ofthe Tiara gas stove to eliminate any paint peeling off the baffle. The current baffle part number 2342­146has not changed. The following appliances have the new baffle:SKU Starting Serial NumberTIARAI­BK­IPI 0081026820TIARAI­BR­IPI 0081026820TIARAI­CES­IPI 0081026820TIARAI­BK­IPIL 0081000982TIARAI­BR­IPIL 0081000982TIARAI­CES­IPIL 0081000982

Order the NEW Pioneer II EPA­Certified Wood FireplaceToday

Introducing the Quadra­Fire Pioneer II EPA­certified wood fireplace! Designed and built to deliver onperformance and easy operation, the Pioneer II provides maximum heat and a clean burn with theQuadra­Fire Four­Point Burn System, delivering performance you can see. Eliminate the hassle and savetime with Automatic Combustion Control: simply load the wood, light the fire and walk away.

Performance never looked so good.

Access complete selling materials through myhht.com ­ go to Marketing Support > Product > Quadra­Fire > New Product > Pioneer II or click on the Pioneer II homepage banner. Take your training and placeyour display order today!

New Quadra­Fire Social Media Assets

Social media assets are now available for the Quadra­Fire Discovery series. Materials include optimizedimages for Facebook, Twitter and Pinterest.

Download on myhht.com here.

Update: Step Top Stove Product ImprovementsAs part of the Ash Removal System Upgrade, the 5700 & 4300 Step Top wood stoves will also have anew pedestal that includes the new ARS system.

The new part number for the pedestals are PED­KIT­57 and PED­KIT­43. These pedestals will only workon new appliances. To help identify the new appliances, we have changed the SKU name to 57ST­ACC­

B and 43ST­ACC­B.

New product will start shipping this month based on inventory levels. Complete marketing materials areavailable on myhht.com: Marketing Support > Product > Quadra­Fire > New Product.

Technical UpdateThanks to your feedback, we have changed the material used in the baffle board located inside the top ofthe Saphire gas stove to eliminate any paint from peeling off the baffle. The current baffle part number2342­146 has not changed. The following appliances have the new baffle:SKU Starting Serial NumberSAPH­D­CSB­IPI 0081051473SAPH­D­MBK­IPI 0081051473SAPH­D­PMH­IPI 0081051473SAPH­MBK­IPI 0081051473SAPH­D­CSB­IPIL 0081075832SAPH­D­MBK­IPI 0081075832SAPH­D­PMH­IPI 0081075832SAPH­MBK­IPI 0081075832

The Quadra­fire customer service team is a group of highly dedicated service specialists who excel insurpassing customer expectations. Their expertise lies in guiding customers to choose the rightaccessory or service part the first time to avoid unnecessary delays. Their combined 65 years of productportfolio knowledge ensures a thorough, accurate, and expeditious customer service experience

Members (right to left) include: Ruth Jones, Kathy Royama, Kathleen McNinch, Patti McIrvin

XXV­TC Coming Soon!

The XXV pellet stove is popular for its cast iron workmanship and intricate oak leaf styling, and loved forits temperature accuracy and control. Harman continues to raise the standard for excellence in the XXV­TC, with sound reducing components and the revolutionary EASY Touch Control system making thepellet stove experience easier and more intuitive than ever before!

The XXV­TC replaces the XXV pellet stove. Order your XXV­TC display model today! Shipping beginsOctober 24, 2016. Complete marketing materials and selling tools are available at myhht.com ­ go toMarketing Support > Product > Harman > New Product. here.

New Harman Allure50 Social Media Assets

Harman Allure50 social media assets are now available. Materials include optimized images forFacebook, Twitter and Pinterest.

Download on myhht.com here.

Order the Marquis II Today!

Now available to order, the new Marquis II is a premium full­depth fireplace your move­up and luxurybuilders want! In addition, your builders can make more profit with optional upgrade sales (fronts,refractory and heat management) with this valuable specification. Additional features include:

Available in 36 and 42" single­sided and 42" see­through modelsClearview™ glass gives you an expansive view of the flames and realistic split logsShowcase the interior with accent lightingCustomize the interior with up to four optionsPerfect for medium and larger roomsUp to 57,500 BTUsOptional heat distribution systems allow you to move heat to other rooms

As part of the Marquis II launch, we are excited to introduceIntelliFire™ Touch, the newest addition to the IntelliFireintermittent pilot ignition (IPI) system, available on the MarquisII. Featuring the most intuitive control system that is SIMPLE,SMART and SAFE, it leads the industry in ease of use andfeatures that consumers want. It is the only control system thatgives audible feedback to confirm commands, and has on­screen notifications to keep consumers aware of how theirappliance is functioning.

Timing details include:

Available to order nowShipping from RDCs by November 14

Sales and Marketing Information:

Complete marketing materials and selling tools are now available at myhht.com ­ go to MarketingSupport > Product > Majestic > New Product.Be sure to speak with your installing distributor business partner, who can provide you with addedcoaching on this product and the competition.Replaces Marquis (KHLDVP) and Marquis see­through (KSTDVP); the last order date wasSeptember 30 and last ship date is October 28Warranty & Installation Reminder: please refer to the owner and installation manual for product­specific warranty and installation details.

Order the Marquis II Today!

Now available to order, the new Marquis II is a premium level product which features a flush hearth alongwith large realistic split logs and flames. Developed on a proven platform, this addition will fill out thehigh­end traditional fireplace of the new Majestic product line. Additional features include:

Available in 36 and 42­inch single­sided and 42­inch see­throughClearview™ glass gives you an expansive view of the flames and realistic split logsShowcase the interior with accent lightingCustomize the interior with up to four optionsPerfect for medium and larger roomsUp to 57,500 BTUsSelect refractory:

Single­sided ­ Tavern Brown (Traditional and Herringbone), Cottage Red (Traditional),Black GlassSee­through ­ Tavern Brown and Cottage Red (Traditional style only)

Optional heat distribution systems allow you to move heat to other rooms

As part of the Marquis II launch, we are excited to introduceIntelliFire™ Touch, the newest addition to the IntelliFireintermittent pilot ignition (IPI) system, available on the MarquisII. Featuring the most intuitive control system that is SIMPLE,SMART and SAFE, it leads the industry in ease of use andfeatures that consumers want. It is the only control system thatgives audible feedback to confirm commands, and has on­screen notifications to keep consumers aware of how theirappliance is functioning.

Timing details include:

Available to order nowShipping from RDCs by November 14

Sales and Marketing Information:

Complete marketing materials and selling tools are now available at myhht.com ­ go to MarketingSupport > Product > Majestic > New Product.Be sure to speak with your installing distributor business partner, who can provide you with addedcoaching on this product and the competition.Replaces Marquis (KHLDVP) and Marquis see­through (KSTDVP); the last order date wasSeptember 30 and last ship date is October 28Warranty & Installation Reminder: please refer to the owner and installation manual for product­specific warranty and installation details.

Echelon II Coming Soon!

The new Echelon II is a premium level product which features several linear model sizes. Developed on aproven platform, it will fill out the high­end modern fireplace of the new Majestic product line. Additionalfeatures include:

Single­sided models in 36", 48", 60" & 72"See­through models in 36" and 48"Standard with LED lights, bronze glass and RC300 remote controlFront options in 2 styles and multiple finishes

Clean Face trim ­ Black, Bronze, PewterPicture Frame front ­ Charcoal, Pewter

Upgrade options: reflective black glass liner, natural stones, driftwood logs, and additional glassbed colors (Sapphire, Diamond, Onyx)Optional heat distribution systems allow you to move heat to other rooms

Timing details include:

Available to order on October 14Estimated to begin shipping from RDCs by November 30.

Other Sales and Marketing Information:

Complete marketing materials coming soon! For more details on the Echelon II series, please clickhere to see the coming updates to the Majestic product offering.Please work with your sales representative in order to have the product you need, when you needit.As a reminder, the Echelon II series replaces the Echelon (WDVP500, WDVP600, WDVPST500)and Aura (VWDVP70); the last order date is October 14 with a last ship date of November 15.Warranty & Install Reminder: please refer to the owner and installation manual for product­specificwarranty and installation details.

Echelon II Coming Soon!

The new Echelon II offers your move­up and luxury builders a premium level product. Your builders canleverage this beautiful linear design featuring a flush­to­wall finish, several key sizes for various floor

plans and further profit potential with upgrade options for homebuyers. Additional features include:

Single­sided models in 36", 48", 60" & 72"See­through models in 36" and 48"Standard with LED lights, bronze glass and RC300 remote controlFront options in 2 styles and multiple finishes

Clean Face trim ­ Black, Bronze, PewterPicture Frame front ­ Charcoal, Pewter

Upgrade options: reflective black glass liner, natural stones, driftwood logs, and additional glassbed colors (Sapphire, Diamond, Onyx)Optional heat distribution systems allow you to move heat to other rooms

Timing details include:

Available to order on October 14Estimated to begin shipping from RDCs by November 30.

Other Sales and Marketing Information:

Complete marketing materials coming soon! For more details on the Echelon II series, pleaseplease click here to see the coming updates to the Majestic product offering.Be sure to talk with your installing distributor business partner, who can provide you with addedcoaching on this product and the competition.As a reminder, the Echelon II series replaces the Echelon (WDVP500, WDVP600, WDVPST500)and Aura (VWDVP70); the last order date is October 14 with a last ship date of November 15.Warranty & Install Reminder: please refer to the owner and installation manual for product­specificwarranty and installation details.

Keep Up­to­Date on Majestic Product TransitionsHHT has been hosting weekly webinars for Majestic customers each Thursday at 2 p.m. CT. Thewebinars review product improvements and programs to support your selling efforts and provide a forumfor questions.

Please log in via the link below:

Web Access: https://my.intercall.com/4zzd9uuCall­in Number: (855) 429­5640Access Code: 8064120

If you are unable to log in, please email your questions to Phil Connor (VP of Wholesale Marketing) andhe will get back to you directly.

Majestic Gas Product Portfolio Simplification ­ MonthlyUpdate!Each month, we are sharing an update about the Majestic product portfolio, which is being simplified toease your selling efforts and improve quality. We are excited by these improvements, which ensureMajestic will remain an industry­leading brand with differentiated products and features that matter to bothyour end­consumer and builder customers.

Here are this month's key updates:

1. Simple Overview Matrix: Provides a high­level summary of key dates by series (see below)Last Ship Date column is included for your visibility and planning purposesLast Ship Date details for the Marquis and Marquis see­through products

2. Product Detail Addendum: Includes the detailed and newest information for your staff andcustomers, until formal marketing literature is launched

QuartzNow shippingMarketing materials have launched

Marquis IIMarketing materials have launchedLast order date and last ship date for Marquis and Marquis see­through addedFirst order date and ship date from RDC added for the new Marquis II and MarquisII see­throughMarquis II will be an indoor­only appliance

Echelon II

Estimated last order date and last ship date for Aura and Echelon addedEstimated first order date and RDC availability added for the new Echelon IIEchelon II will be an indoor­only appliance

Pearl IIAdded product details

3. myhht.com: A link has been added to myhht.com to provide visibility to product updates.4. Warranty & Install Reminder: As products are formally launched, please refer to the owner andinstallation manual for product­specific warranty and installation details

FROM TO

MajesticSeriesName

PreviousMonessenSeriesName*

SKUCount

Last OrderDate

Last ShipDate

NewMajesticSeriesName

SKUCount

Availableto Order

RDCReadyDate(ShipDate)

Status

Gas InsertsAmberTopazTriumph

Gas InsertsAccentRevealHarmony

8 Discontinued as ofApril 15, 2016 Ruby 2 Now Shipping!!

Complete(See

ProductDetail)

B­VentFireplaces

BBVSBV

B­VentFireplaces

BBVSBV

3 Discontinued as ofApril 29, 2016

BCBVReveal 5 Now Shipping!!

Complete(See

ProductDetail)

Opening Price Point Direct Vent Fireplace currently notin Majestic offering Mercury 4 Now Shipping!!

New (SeeProductDetail)

Mid­RangeGas

FireplacesCameoOnyx

Lexington

Mid­RangeGas

FireplacesManchesterWinchesterLexington

10 Discontinued as ofJune 17, 2016

Meridian

MeridianPlatinum

8 Now Shipping!!New (SeeProductDetail)

Basic LevelGas

FireplacesPatriotDVB

Solitaire

Basic LevelGas

FireplacesCFDVBDV

Belmont

30 Discontinued as ofAugust 15, 2016 Quartz 4 Now Shipping!!

New (SeeProductDetail)

PremiumGas

FireplacesMarquis

PremiumGas

FireplacesCovington

8 September30, 2016

October28, 2016 Marquis II 3

Nowavailableto order!!

November14, 2016

New (SeeProductDetail)

GasFireplaces ­ModernLinearEchelonAura

GasFireplaces ­ModernLinear

SerenadeAura

7EstimatedOctober14, 2016

EstimatedNovember15, 2016

Echelon II 6EstimatedOctober14, 2016

EstimatedNovember30, 2016

New (SeeProductDetail)

GasFireplaces ­MultisidePearl

GasFireplaces ­MultisideArlington

8 TBD TBD Pearl II 4 Est. Q12017

Est. Q12017

New (SeeProductDetail)

* Monessen direct vent series names provided for reference, previously discontinuedWe will continue these monthly updates as promised, so please watch for additional details in nextmonth's newsletter! If you have specific questions, please contact your business partner or attend theweekly Majestic webinars.

New Indoor/Outdoor Products for 2017As part of the Majestic product portfolio updates, there will be changes to our outdoor offerings. The newMarquis II and Echelon II will be indoor­only fireplaces. Outdoor Lifestyles is scheduled to launch two newfireplaces in Q1 2017 in their place: the Fortress, a traditional fireplace (similar to the indoor/outdoorMarquis), and the Mezzanine, a linear fireplace (similar to the indoor/outdoor Echelon).

Note: Marquis and Echelon see­through fireplaces with the outdoor kit will remain available to order untilDecember 1, 2016.

Majestic Point of Sale Items Now Available

New point of sale items, including media displays and front color samples, are now available to order onmyhht.com; go to Marketing Support > Showroom Design Center Merchandising > Order Point of Sale.

Introducing the New Beachcomber and Riverwood LogSets!

Now available to order, the Beachcomber and Riverwood log sets from Monessen add warmth with agraceful twist. Serene colors, rich detail and an authentic stack make the Beachcomber logs an elegantcomplement to today's home, while the Riverwood provides the same appeal in a willow bark design withnaturally weathered gray and tan tones.

Crafted with the latest log material technology and coupled with the Natural Blaze™ burner for livelyflames and up to 37,000 BTUs of warming heat, both sets include:

Six­piece log set available in 18, 24 and 30" sizesHand­painted details create an authentic lookGorgeous colors complement the fireplace and flamesNew Burncrete® technology resists breakage and provides sharp detailExclusive Natural Blaze™ burner technology boasts dancing flames and a glowing ember bedAvailable with exclusive Signature Command® system or millivolt controlNo chimney or venting required makes installation fast, easy, and affordableSelect from contemporary driftwood or traditional willow bark styles

Complete marketing materials, display order forms, and selling tools are available at myhht.com; go toMarketing Support > Product > Monessen > New Product.

Get the Look: Weathered Gray Barrington CabinetNo doubt gray is the new black ­ at a recent show, customerswere raving about the Weathered Gray Barrington Cabinetshowcasing the Monessen VFC Symphony! It's easy to get thislook for your showroom: just order our Barrington Unfinishedcabinet, select the weathered gray stain of your choice andapply two or three coats, depending on your desired look.

A Barrington cabinet is a fast, easy way to display a VFCSymphony or VFF Aria and show your customers howMonessen products can be customized to suit their space.

Monessen showroom merchandise now available onmyhht.comThe new Monessen media display is the perfect way to showcase fireglass and stone options in yourretail space. Compact but eye­catching, the media display comes standard with base lighting whichglitters off the shimmering fireglass, adding a bit of contemporary sparkle to your floor. The media display

is 50% reimbursable through the co­op program.

With three tiers large enough to hold up to a 30" log set and adesign specifically manufactured to display burning log sets,the Monessen log display stand is a compact way to showcaseMonessen vent free gas logs in any showroom. The log displaystand is 100% reimbursable through our gas logmerchandising display program; see your 2016 Hearth andMarketing Program for details. Order item numbers LOGSTNDand MHSLOGSN to receive the stand and coordinatingbranded header.

These items are available on myhht.com. Order now to getyour season off to a beautiful start!

Make Your Showroom Come to LifeAs a reminder, new Vermont Castings point­of­sale materialsare now available to help you sell product and grow yourbusiness. In addition to the items highlighted in the Septembernewsletter, the following items are now available on the Pointof Sale site.

MSRP Sell Cards100% Cast Iron Construction X­BannerIntrepid Enamel Banks

Order now on myhht.com ­ go to Marketing Support >Marketing Tools > Showroom/Design Center Merchandising> Order Point of Sale.

Download sell cards on myhht.com ­ go to Marketing Support > Marketing Tools > Showroom/DesignCenter Merchandising > Sell Cards

Technical UpdatesAspen Primary Air Flap service parts: Service part 30000370 Aspen Primary Air Flap will bereplaced with part 30000370A Aspen Primary Air Assembly. This assembly will include theprimary air flap with the jump ring and ball chain fitting already attached, which will allow foreasier installation. Part 30000370 will no longer be available.New Encore and Defiant FlexBurn service parts: In the September newsletter wecommunicated that changes were made to the Encore and Defiant ash door hinges and Encoredamper ramp to improve quality and smoothness of operation. Below are the new service partnumbers for these changes.Part Number Description1­00­30002836 DEFIANT UPPER ASHDOOR HINGE1­00­1300642 DEFIANT LOWER ASHDOOR HINGE1­00­2826 HINGE HARDWARE ­ DEFIANT ASHDOOR1­00­30002403 ENCORE UPPER ASHDOOR HINGE1­00­30002404 ENCORE LOWER ASHDOOR HINGE1­00­2473 HINGE HARDWARE ­ ENCORE ASHDOOR2­00­1301811S DAMPER RAMP­ENCORE FLEXBURNMultipack now available for hex screw 30002447: A 10­pack of ¼"­20x2¾" SS hex head screwsis now available. Multipack part number is 30002447PK.Improved gas stove packaging: Improved packaging on Vermont Castings gas stoves wasimplemented in early August. Customers should expect to start seeing these changes in stovedeliveries by mid­October. With this change, we've moved away from the crate style packaging toa packaging design where the stove rests on a more robust pallet with steel support mountingbrackets and is protected by a 2x4 wood frame and a corrugated carton. Our testing shows asignificant reduction in shipping damage with this packaging design. It also makes unpacking anddisposal easier since the packaging will be held together with more screws and fewer staples.This is a running change and you will see the new packaging as we work through the inventorywith the previous packaging. Contact your Authorized Wholesaler with any questions.

Order Today! New Fireside Furnishings Wood Mantel &Shelves to Replace Current Designs Now ShippingThe new Fireside Furnishings flush wood mantels and shelvesare now available to order! These all new designs (with theexception of the Kenwood Series) feature styles and finishesthat are on­trend. Additional features of the lineup include:

Styles and finishes for current home plansSimplified portfolio (moving from 18 designs to 10designs) allows easier product managementDistressed knotty alder on select models provides asolution to today's rustic trendsThe current pre­cast models and Kenwood cabinets areunaffected by this portfolio refreshEnjoy the same pricing structure of the Select,Signature and Design series you are familiar with today

Product is now shipping. Click here for complete marketing materials and selling tools available atmyhht.com. (Note: MSRP is in USD.)

Order Today! New Fireside Furnishings Wood Mantel &Shelves to Replace Current Designs Now ShippingThe new Fireside Furnishings flush wood mantels and shelvesare now available to order! This new collection providesbuilders and homebuyers with the styles they want to create"focal point" room designs, as well as creating an "easy sale"for your builders.

Additional features of the lineup include:

Simple ­ pre­sized to fit our productsSafe ­ meets UL standardsFree of worries about callbacks ­ with the quality fit, feel,and finish homebuyers expectRight styles and finishes for today's current home plans

Distressed knotty alder on select models provides a solution to today's rustic trendsSimplified portfolio (moving from 18 designs to 10 design) allows easier sale to your builders

Note: the current pre­cast models and Kenwood cabinets are unaffected by this portfolioupdate

Enjoy the same product and pricing structure of the "Select, Signature and Design" series you arefamiliar with today

Product is now shipping. Click here for complete marketing materials and selling tools available atmyhht.com. (Note: MSRP is in USD.)

Product Change Notification ­ SlateAs previously shared, the thickness of Fireside Furnishings slate shifted from 3/4" to 1/2" based on achange in suppliers. This was a temporary solution until we were able to go into full production with ournew supplier.

At this time, the thickness of the slate will now become 5/8". This will be a running change and will haveno effect on shipping, thus preserving your delivery schedules, and will also not affect pricing. The newskus for 5/8" thickness are the following:Part Number DescriptionMBSR3725X7­C Slate legs, 37­1/2" x 7" x 5/8"MBSR51X8­C Header, 51" x 8" x 5/8"MBSR57X8­C Header, 57" x 8" x 5/8"

MBSR60X20­C Hearth, 60" x 20" x 5/8"MBSR70X20­C Hearth, 70" x 20" x 5/8"We apologize for any inconvenience this may cause you.

Update to Power Vent SKUsHHT offers two power vent options ­ in­line power vent and lowprofile power vent ­ and several changes are being made toboth. The in­line power vent (PVI­SLP) is being updated inanticipation of the IntelliFire Touch control system.

The PVI currently comes with the power vent module(8K1­PVI), AUX module, wiring and the power vent fan.Beginning October 17, the power vent module, AUXand wiring will be removed from the kit and it will needto be ordered separately (PV­IPI­CK) for all fireplaceswith IntelliFire (IPI) and IntelliFire Plus (IPI+). Thischange will make ordering the PVI power ventconsistent with the way the Low Profile Power Vent(PVLP­SLP) is ordered.There will be no change to the low profile power vent, but the PVLP­CK SKU will be updated toPV­IPI­CK.

Tech Service Hours Update ­ Burn SeasonCurrent tech service hours (8 a.m. ­ 5 p.m. CST) will be extended by one hour heading into burn season:

Burn season (November 1 ­ January 30) 8 a.m. ­ 6 p.m.Pre­holiday ­ 7 a.m. ­ 3:30 p.m.

November 23 (day before Thanksgiving)December 22 (day before Christmas observed)December 30 (day before New Year's Eve observed)