Installation - Fujitsusoftware.fujitsu.com/.../b1jn5601/01/InstallationGuide.pdfInstallation Guide V1.1 ii • LICENSED MATERIAL - PROPERTY OF FUJITSU SOFTWARE TECHNOLOGY CORPORATION

The information contained in this manual is the licensed property of Fujitsu Software Technology Corporation. Use of the information contained herein is restricted to the terms and conditions of a license agreement.

Installation GuideV1.1

LICENSED MATERIAL - PROPERTY OF FUJITSU SOFTWARE TECHNOLOGY CORPORATION •

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REVISION NOTICEThis is the second release of this manual. A complete revision history is provided at the end of the manual.

ABSTRACTThe Softek Storage Manager Installation Guide provides a brief overview of the installations procedures for Softek Storage Manager, including UNIX Agents.

FOR FURTHER INFORMATIONIf you wish to obtain further information about the Fujitsu Software Technology Corporation product discussed in this publication, contact your Fujitsu Software TechnologyCorporation marketing representative, or write to Fujitsu Software Technology Corporation, Marketing Communications, Mail Stop 215, P.O. Box 3470, Sunnyvale, CA94088-3470.

RESTRICTIONS ON USEThe information contained in this manual is the licensed property of Fujitsu Software Technology Corporation. Use of the information contained herein is restrictedpursuant to the terms and conditions of a license agreement.Microsoft, Windows, Windows NT, and SQL Server are registered trademarks of Microsoft Corporation in the United States and other countries.Solaris is registered trademark of Sun Microsystems, Inc. in the United States.HP-UX is registered trademark of Hewlett-Packard Company.UNIX is registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.AIX is registered trademark of IBM Company.All other trademarks and product names are the property of their respective owners.Copyright(c) 2002 Fujitsu Limited. All rights reserved.Copyright (c) 2002 Fujitsu Software Technology Corporation. All rights reserved.All specifications are subject to change without notice.

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CONTENTS

CHAPTER 1: Installation on Windows . . . . . . . . . . . . . . . . . . . . 1Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Storage Manager Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Windows Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Solaris Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

HP-UX Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

AIX Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Installing Softek Storage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Modificating Softek Storage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Configuring NetWorker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CHAPTER 2: Installation of UNIX Agents . . . . . . . . . . . . . . . . . 15Installing a UNIX Agent on Solaris 7 or Higher . . . . . . . . . . . . . . . . . . 17Installing a UNIX Agent on AIX 4.3.3 or Higher . . . . . . . . . . . . . . . . . . 19Installing a UNIX Agent on HP-UX 11 or Higher . . . . . . . . . . . . . . . . . . 20

CHAPTER 3: Registering Licenses . . . . . . . . . . . . . . . . . . . . . . 23Finding your Host ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Installing your Software Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

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CHAPTER 4: MS SQL Installation . . . . . . . . . . . . . . . . . . . . . . . 29Installing MS SQL Server 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Installing MS SQL Service Pack 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

CHAPTER 5: Troubleshooting and Modifying . . . . . . . . . . . . . 45Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Repairing Softek Storage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 47Modifying Softek Storage Manager Components . . . . . . . . . . . . . . . . . 48

Installing Additional Components . . . . . . . . . . . . . . . . . . . . . . . . . . 49Uninstalling a Softek Storage Manager component . . . . . . . . . . . . 51Uninstalling Softek Storage Manager Completely: . . . . . . . . . . . . . 54


Figures

Welcome Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Choose Destination Location Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Select Features Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Server Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Agent Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Start Copying Files Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Setup Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8InstallShield Wizard Complete Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9NetWorker Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Pools Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Create Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11NetWorker Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11NetWorker Clients Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Preferences Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Solaris Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16System Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Start/Stop/Reread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39SSMLicense.lic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Start/Stop/Reread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41MS SQL Server 2000 Installation - Main Screen . . . . . . . . . . . . . . . . . . . . . . 45MS SQL Server 2000 Installation - Component Selection . . . . . . . . . . . . . . . 46MS SQL Server 2000 Installation - Welcome Screen . . . . . . . . . . . . . . . . . . 46MS SQL Server 2000 Installation - Computer Name . . . . . . . . . . . . . . . . . . . 47MS SQL Server 2000 Installation - Installation Selection . . . . . . . . . . . . . . . . 47MS SQL Server 2000 Installation - User Information . . . . . . . . . . . . . . . . . . . 48MS SQL Server 2000 Installation - License Agreement . . . . . . . . . . . . . . . . . 48MS SQL Server 2000 Installation - Installation Definition . . . . . . . . . . . . . . . 49MS SQL Server 2000 Installation - Instance Name . . . . . . . . . . . . . . . . . . . . 49MS SQL Server 2000 Installation - Setup Type . . . . . . . . . . . . . . . . . . . . . . . 50MS SQL Server 2000 Installation - Services Accounts . . . . . . . . . . . . . . . . . 50MS SQL Server 2000 Installation - Authentication Mode . . . . . . . . . . . . . . . . 51MS SQL Server 2000 Installation - Copying Files . . . . . . . . . . . . . . . . . . . . . 51MS SQL Server 2000 Installation - Choose Licensing Mode . . . . . . . . . . . . . 52MS SQL Server 2000 Installation - Setup Complete . . . . . . . . . . . . . . . . . . . 52MS SQL Service Pack 2 Installation - Welcome Screen . . . . . . . . . . . . . . . . 53MS SQL Service Pack 2 Installation - Computer Name . . . . . . . . . . . . . . . . . 54MS SQL Service Pack 2 Installation - License Agreement . . . . . . . . . . . . . . 54MS SQL Service Pack 2 Installation - Instance Name . . . . . . . . . . . . . . . . . . 55MS SQL Service Pack 2 Installation - Connect to Server . . . . . . . . . . . . . . . 55MS SQL Service Pack 2 Installation - Copying Files . . . . . . . . . . . . . . . . . . . 56MS SQL Service Pack 2 Installation - Microsoft Data Access Components . 56MS SQL Service Pack 1 Installation - Setup Complete . . . . . . . . . . . . . . . . . 58Repairing Softek Storage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Modifying Softek Storage Manager Components . . . . . . . . . . . . . . . . . . . . . 63

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Select Features Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Server Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Agent Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Modifying Softek Storage Manager Components . . . . . . . . . . . . . . . . . . . . . . 66Select Features Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Agent Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67


About This Guide

This guide provides basic steps for installing and configuring Softek Storage Manager and the UNIX Agents.

AudienceThe Softek Storage Manager Installation Guide is designed system and network administrators and managers, who want to use Fujitsu Softek Storage Manager to manage their storage resources performance.

Contents of this Manual

Chapter/Appendix Description

Installation on Windows An outline of the steps and procedures needed to install Softek Storage Manager on Windows-based systems.

Installation of UNIX Agents An outline of the steps and procedures needed to install Agents on Solaris, HP-UX, and AIX systems.

Installing The Mainframe Agent

An outline of the steps and procedures needed to install a Mainframe Agent.

Registering Licenses How to acquire and register your Softek Storage Manager Software Licenses.

MS SQL Installation An appendix providing and outline of the steps and procedures needed to install MS SQL software.

Troubleshooting and Modifying

An appendix providing basic steps to be taken in the event you have problems with Softek Storage Manager, and steps to take should you wish to install additional Softek Storage Manager components, or remove any or all Softek Storage Manager components.

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NoticesThe following notices are used throughout this manual.

Related PublicationsThe following publications contain related information:

NOTE Gives readers additional significant information about the subject to increase their knowledge or to guide their actions.

TIP Helps users apply the techniques and procedures described in the text to their specific needs.

!CAUTION:Alerts readers to a situation that could damage the software or interrupt operations.

Title

Softek Storage Manager Installation Guide

Softek Storage Manager User Guide

Softek Storage Manager Reports User Guide


1

Installation on Windows

• Installation Requirements 3

• Installing Softek Storage Manager 4

• Modificating Softek Storage Manager 9

• Configuring NetWorker 9

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This chapter is intended as a guide to installing and configuring Softek Storage Manager on Windows.

Softek Storage Manger is protected by a Software Licence. In order to operate legally purchased versions of Softek Storage Manager, you must first register your product with Fujitsu Softek, using the procedures outlined in Chapter 3: Registering Licenses. Softek Storage Manager will not work until you do so.

Installation RequirementsThe following are the minimum requirements in order to install Softek Storage Manager:

Storage Manager Server

Hardware Requirements

• 1 GHz Processor

• 40 GB Hard Disk, NTFS format

• 1 GB RAM

• SVGA (1024 x 768) Accelerated

• 100Mb NIC Card

• Single processor

Software Requirements

• Microsoft Windows 2000 Server, Service Pack 2 (English version)

• Microsoft MS SQL Server 2000 with Service Pack 2. For installation instructions, please refer to MS SQL Installation.

• Microsoft MS IIS Server (for remote reporting)

! CAUTION:A temporary Software Licence has been installed by your Fujitsu Softek representative. This Software Licence is used only to launch the registration process. It is not an actual Software license.

! CAUTION:In general, installing a Softek Storage Manager Server, with an Agent, requires approximately 100 MB of free space. During some installations, a message may appear, warning you that you are running out of space. Ensure that you have the required 100 MB before continuing.

NOTE Fujitsu Softek strongly recommends that you install ECC memory on the Softek Storage Manager Server. Approximately, 1 GB of memory is needed.


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• Internet browser, either Internet Explorer 5.5+ or Netscape 6.0+

Recommendations

• Dedicated server for Softek Storage Manager

• Support for up to ten servers

• Single configuration, single user

Windows Agent


• Windows 2000 Server or Client, with Service Pac k 2, or Windows NT v4.0 with Service Pack 6a

Solaris Agent


• Sun Solaris v2.7 or 2.8

HP-UX Agent


• HP-UX v11 or v11i

AIX Agent


• AIX v4.3.3

Installing Softek Storage Manager The following section describes how to install Softek Storage Manager from the installation CD.

" To install Softek Storage Manager:

1. Launch the Softek Storage Manager InstallShield Wizard by inserting the Softek Storage Manager CD into your CD-ROM. The Softek Storage Manager CD will automatically begin the installation process.

Wait a few moments while the InstallShield wizard prepares the installation process. The Welcome Screen appears. Click Next.

NOTE It is recommended that all previous versions of MS-SQL Server (for example, 6.5, 7.0) be removed from your computer before installing the newer versions.


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Welcome Screen

2. The Choose Destination Location Screen appears. If you would like to install Softek Storage Manager in a location other than the default option, click on the Browse button. Otherwise, click Next.

Choose Destination Location Screen

NOTE No matter what location you decide to install Softek Storage Manager in, a directory entitled Space Manager will be appended onto your directory path.



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3. The Select Features Screen appears. Use this screen to select the Softek Storage Manager components you wish to install on this machine. You may install the Softek Storage Manager Server, or Agent, or both. Click Next.

Select Features Screen

4. If you selected Softek Storage Manager Server in the previous step, the Server Configuration Screen appears. This screen allows you to configure the e-mail alerts options available in Softek Storage Manager. Fill in the following fields and click Next.

- The E-Mail Sender field identifies Softek Storage Manager as the source of the alert message. The name you enter here will be the name appearing in the From section of the e-mail alert.

- The SMTP Server of Sender field identifies the name or IP address of the server that handles your network’s e-mail.

- The Console Reports URL field provides the HTML address needed for displaying Softek Storage Manage reports, and is in the following format:

http://<Network Computer Name>/Softek_Storage_Manager/index.asp

NOTE It is recommended that you install the Softek Storage Manager Server first. It is also recommended that you have a server dedicated to just Softek Storage Manager.


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Server Configuration Screen

5. If you selected Agent in the Select Features Screen, the Agent Configuration Screen appears. Enter in the name of the Softek Storage Manager Server. Click Next. If you also selected Server in the Agent Configuration Screen, the Storage Manager Server name will already be entered.

Agent Configuration Screen

6. The Start Copying Files Screen appears. Verify that all the information displayed in this screen is correct, and click Next.

Click Back if you want to change some of the installation parameters displayed here.



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Start Copying Files Screen

7. The Setup Status Screen appears. Softek Storage Manager will begin installing the selected components on your machine. At any time you may click Cancel to end the installation process. If you do so, the selected components will not be installed.

Setup Status Screen

8. When the selected components are installed, the InstallShield Wizard Complete Screen appears. Click Finish. You will be asked whether or not you wish to reboot your machine. It is recommended that you do so. At this point, the Softek Storage Manager Agents and


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Data Collector begin collecting Storage information.

InstallShield Wizard Complete Screen

Modificating Softek Storage Manager1. Open up a command prompt and go to the directory .

inetpub\wwwroot\Softek_Storage_Manager\AdminScripts

2. Then type the following command from the prompt.

cscript mkvirtdir.vbs -c localhost -w “Default Web Site” -v “Softek_Storage_Manager”, ”<inetpubDrive>:\inetpub\wwwroot\Softek_Storage_Manager”,”Softek_Storage_Manager”

3. Go to the directory.

inetpub\wwwroot\Softek_Storage_Manager\AppDictionary

4. Enter the command

AppDictionary

5. Open Internet Service Manager and restart IIS.

Configuring NetWorker

CAUTION:Please execute the following commands in Modificating Softek Storage Manager after Installing Softek Storage Manager.



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NetWorker is a product that allows for the backing up and recovery of data across your entire network.

In order to ensure that Softek Storage Manager’s archiving, and archive deleting commands work properly, you must now configure your NetWorker server and NetWorker Clients. Doing so allows for the necessary communication between Softek Storage Manager Agents, NetWorker Clients, and the server machines for both Softek Storage Manager, and NetWorker.

There are two procedures that must be followed to configure NetWorker properly:

1. Mounting and configuring NetWorker devices

2. Configuring NetWorker Clients

" To mount and configure a NetWorker device:

1. Navigate to your NetWorker Main Window. Typically, this can be found by clicking Start>Programs>NetWorker Group>NetWorker Administrator.

NetWorker Main Window

2. In the Media Management column, click on Manage Pools, to bring up the Pools Screen.


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Pools Screen

3. Right-click Pools to bring up the Pools Context Menu, and then click Create.

4. In the Create Pools dialog box, select Archive in the Pool Type field. Configure the rest of the dialog.

Create Pool

5. Click OK.

You must now configure your NetWorker Clients.

" To configure NetWorker Clients:

1. In the Client Operations column, click Manage Clients.



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NetWorker Main Window

2. The NetWorker Clients Screen appears. Select a client machine that has a Softek Storage Manager Agent installed on it.

NetWorker Clients Screen

3. Select the Preferences tab, to bring up the Preferences Dialog Box.

- Ensure that the Archived services field is Enabled.

- Ensure that Administrators is in the Archive user List. This function will not work if Administrators is not one of the names entered in this field. Administrators is case-sensitive.


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4. Click OK.

For more information on using and configuring NetWorker, refer to your NetWorker documentation.



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Installation of UNIX Agents

• Installing a UNIX Agent on Solaris 7 or Higher 17

• Installing a UNIX Agent on AIX 4.3.3 or Higher 19

• Installing a UNIX Agent on HP-UX 11 or Higher 20


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This chapter is intended as a guide to installing and configuring different UNIX agents.

Softek Storage Manger is protected by a Software Licence. In order to operate legally purchased versions of Softek Storage Manager, you must first register your product with Fujitsu Softek, using the procedures outlined in Chapter 3: Registering Licenses. Softek Storage Manager will not work until you do so.

Installing a UNIX Agent on Solaris 7 or HigherSoftek Storage Manager Space Agent is installed with the Solaris pkgadd command.

" To install a UNIX Agent on Solaris:

1. Configure your account as root user.

2. Insert and mount the Softek Storage Manager - Space Manager CD-ROM. Enter in the following command, where x is equal to your version number (7 or 8):

Change directory to

/<mounted directory>/Unix/Solaris/5.x

3. Type the following command:pkgadd -d sftksrm.s5x

4. The following message appears: The following packages are available:1 SFTKSrmSp SRM SpaceManager

(sparc)1.1

Select package(s) you wish to process (or ‘all’ to process all packages). (default: all) [?,??,q]:1

Enter 1.

5. The following message appears: Enter the SSM Network name or SSM IP address: [?,q]

Enter in either the IP address for the Softek Storage Manager Server, or the Softek Storage Manager Server name. Press Enter.

! CAUTION:A temporary Software Licence has been installed by your Fujitsu Softek representative. This Software Licence is used only to launch the registration process. It is not an actual Software license.

NOTE If you are using Solaris 7, before installing the agent, the Kernel patches 107544-03 and 106541-19 must be installed.



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6. The following message appears:Enter SSM DATA COLLECTOR PORT number, default [1-65535], [3222]:

Press Enter to select the default port number, or enter an alternate port number.

Solaris Install

" To verify that installation has completed successfully:

• Type the following command:pkginfo | grep SFTK

" To start the UNIX Agent on Solaris:Enter in the following command:/etc/init.d/SFTKSrmSp_startdaemons start

NOTE If you specify a port number other than the default of 3222, you must also enter that port number in the Configuration Tool Systems menu. It is not entered automatically.

You must make provisions for firewall or proxy settings to allow TCP/IP connections through the selected port.

! CAUTION:UNIX Agents will not start automatically. Unless you manually start the UNIX Agent, your Softek Storage Manager UNIX Agent will not begin collecting data.


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" To uninstall a UNIX Agent on Solaris:

• Type the following command:pkgrm SFTKSrmSp

Installing a UNIX Agent on AIX 4.3.3 or Higher" To install a UNIX Agent on AIX:


2. Insert and mount the Softek Storage Manager - Space Manager CD-ROM. Enter in the following command:Change directory to

/<mounted directory>/Unix/AIX/4.3

3. Use the following command to launch the installation process:./install.sh

4. The following message appears:Enter the SSM Network name or SSM IP address

Enter either the IP address for the Softek Storage Manager Server, or the Softek Storage Manager Server name. Press Enter.

5. The following message appears:Enter DATA COLLECTOR PORT number, default [1-65535], [3222]:


6. The following message appears:Do you want to continue with the installation of <SFTKSrmSp> [y, n,?]

7. Enter y. Enter y to start the SFTKSrmSp daemon.

The following message indicates that the installation completed successfully:

NOTE You must make provisions for firewall or proxy settings to allow TCP/IP connections through the selected port.



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• Type the following command:lslpp - l | grep SFTK

" To start the UNIX Agent on AIX:Enter in the following command:/etc/SFTKSrmSp/init.d/SFTKSrmSp_startdaemons start

" To uninstall a UNIX Agent on AIX

1. Change your directory to:

/opt/SFTKSrmSp/bin

2. Enter the following command:./uninstall.sh

Installing a UNIX Agent on HP-UX 11 or Higher" To install an HP-UX Agent:


2. Insert and mount the Softek Storage Manager - Space Manager CD-ROM. Enter in the following command:Change directory to

/<mounted directory>/Unix/HPUX/11



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Use one of the following commands to launch the installation process:swinstall -s <Package Directory> -x ask=true SRM_SP

The following message appears:

Enter the SSM Network name or SSM IP address

Enter either the IP address for the Softek Storage Manager Server, or the Softek Storage Manager Server name. Press Enter.

3. The following message appears:Enter DATA COLLECTOR PORT number [1-65535], [3222]:


The following message indicates that the installation completed successfully.


• Type the following command:swlist | grep SRM_SP

NOTE Note that you must make provisions for firewall or proxy settings to allow TCP/IP connections through the selected port.



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" To start the UNIX Agent on HP-UX:Enter in the following command:/sbin/init.d/SFTK_SRM_SP_startdaemons start

" To unistall a Unix Agent on HP-UX

• Type the following command:swremove SRM_SP



3

Registering Licenses

• Finding your Host ID 25

• Installing your Software Licenses 26


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Softek Storage Manager is protected by a Software License. In order to operate legally purchased versions of Softek Storage Manager, you must first register your product with Fujitsu Softek, using the procedures outlined in this chapter. Softek Storage Manager will not work until you do so.

The following procedures, outlined in this chapter, must be undertaken in order to purchase Softek Storage Manager Agent Licenses:

• Finding your Host ID

• Obtaining and Installing your Software Licences

Finding your Host IDThe first step that must be undertaken when obtaining Softek Storage Manager licenses is to find your Host ID.

" To find your Host ID:

1. Launch Windows Explorer.

2. During the installation of Softek Storage Manager, FLEXlm was installed. FLEXlm is a tool used to aid in electronic license management. Navigate to, and click lmtools.exe, in the following folder:Program Files> Softek > Storage Manager > FLEXlm

3. The LMTOOLS dialog box appears. Click the Systems Settings Tab, to bring up the System Settings Tab.

System Settings Tab

4. Choose one of the values listed in the Ethernet Address field. Each value is a twelve digit, hexadecimal number (numbers and letters). Multiple values are separated by spaces. You only need one value. Write this value down on a piece of paper.

! CAUTION:A temporary Software License has been installed by your Fujitsu Softek representative. This Software License is used only to launch the license management service. It is not an actual Software license.



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Installing your Software LicensesOnce your Softek Storage Manager purchase has been processed, you will receive the Softek Storage Manager Licenses you have purchased.

" To install a new license

1. Save your licenses in the following directory:

<Drive>:\Program Files\Softek\Storage Manager\FLEXlm

Save your licenses under the name:

SSMLicense.lic

2. Navigate to and click lmtools.exe, in the following folder: <Drive>:\Program Files\Softek\Storage Manager\FLEXlm,

3. The LMTOOLS dialog box opens. Click the Start/Stop/Reread tab.

Start/Stop/Reread

4. Select SoftekSSMLicenseManager, and then click the Reread License File button.

To complete your License Registration, you will need to do one of the following:

• Reboot your machine

! CAUTION:If an old SSMLicense.lic file exists, it should be overwritten, unless your are adding licenses to an already purchased product. If you Save this file as a Text Document, a .txt. extension will be added to the file; it is recommended that you save it using All Files as File type.

NOTE To verify your the reread procedure, click the Config Services tab, and then View Log button. You should see, at the end of the log file, a message saying Finished rereading. Click the Close Log button to exit.


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• Stop the Softek Process Monitor service, then stop the SoftekSSMLicenseManager service, then re-start the Softek Process Monitor. The SoftekSSMLicenseManager will re-start automatically, once you re-start the Softek Process Monitor.



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A

MS SQL Installation

• Installing MS SQL Server 2000 31

• Installing MS SQL Service Pack 2 39


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Installing MS SQL Server 20001. Insert the MS-SQL Server 2000, Personal Edition (English version) CD into your CD-

ROM drive, and go to the Standard directory.

2. Double-click AUTORUN.EXE.

3. The MS SQL Server 2000, Standard Edition welcome screen opens. Click SQL Server 2000 Components.

MS SQL Server 2000 Installation - Main Screen

4. At the next screen, click Install Database Server.



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MS SQL Server 2000 Installation - Component Selection

5. The MS-SQL Server installation wizard is launched. Click Next.

MS SQL Server 2000 Installation - Welcome Screen

6. At the Computer Name screen, select Local Computer, then click Next.


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MS SQL Server 2000 Installation - Computer Name

7. At the Installation Selection screen, select Create a new instance of SQL Server, or install Client Tools. Click Next.

MS SQL Server 2000 Installation - Installation Selection

8. At the User Information screen, enter the user name and company name in the appropriate fields. Click Next.



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MS SQL Server 2000 Installation - User Information

9. Read the Software License Agreement displayed on the next screen. If you accept the terms and conditions as specified, click Yes.

MS SQL Server 2000 Installation - License Agreement

10. At the Installation Definition screen, select Server and Client Tools, then click Next.


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MS SQL Server 2000 Installation - Installation Definition

11. At the Instance Name screen, leave Default checked if you want a default installation. Click Next.

MS SQL Server 2000 Installation - Instance Name

12. At the Setup Type screen, select Typical for a common installation. If you wish to change the destination folder, click Browse and select the desired folder. Click Next.



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MS SQL Server 2000 Installation - Setup Type

13. Select Use the same account for each service. In the Service Settings area, select Use the Local system account. Click Next.

MS SQL Server 2000 Installation - Services Accounts

14. At the Authentication Mode screen, select Windows Authentication Mode and click Next.


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MS SQL Server 2000 Installation - Authentication Mode

15. Click Next to continue the installation, or Back if you wish to change the settings.

MS SQL Server 2000 Installation - Copying Files

16. At the next screen, you need to choose the Licensing Mode. Select Per Seat for 1 device and click Continue.



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MS SQL Server 2000 Installation - Choose Licensing Mode

17. You will be notified when the installation has completed. Click Finish to exit the wizard.

MS SQL Server 2000 Installation - Setup Complete


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Installing MS SQL Service Pack 2After installing MQ-SQL Server 2000, you must now install the MS-SQL Service Pack 2.

1. Insert the MS-SQL Server 2000 Service Pack 2 (English version) CD into your CD-ROM drive, and navigate to the following directory: \ENGLISH\SQL2000SP2\STANDARD\X86\SETUP.

2. Double click SETUPSQL.EXE.

3. The installation wizard of MS-SQL Server 2000 Service Pack 2 is launched. Click Next.

MS SQL Service Pack 2 Installation - Welcome Screen

4. At the Computer Name screen, select Local Computer, then click Next.



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MS SQL Service Pack 2 Installation - Computer Name

5. Read the Software License Agreement displayed on the next screen. If you accept the terms and conditions as specified, click Yes.

MS SQL Service Pack 2 Installation - License Agreement

6. At the Instance Name screen, click Next, accepting the default options.


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MS SQL Service Pack 2 Installation - Instance Name

7. At the Connect to Server screen, select Windows account information as authentication mode to connect to SQL Server. Click Next.

MS SQL Service Pack 2 Installation - Connect to Server

8. Click Next to start copying the program files, or Back if you wish to change the settings.



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MS SQL Service Pack 2 Installation - Copying Files

9. Click Finish to begin installing Microsoft Data Access Components.

MS SQL Service Pack 2 Installation - Microsoft Data Access Components


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10. Wait a few moments while the MS SQL Service Pack 2 installation completes.

11. Click OK at the following message and perform the necessary actions after Step 11.

12. The installation is now complete. Click Finish to exit the wizard.



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MS SQL Service Pack 2 Installation - Setup Complete

! CAUTION:Before continuing with the installation of Softek Storage Manager, it is recommended that you reboot your computer at this time.


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Troubleshooting and Modifying

• Troubleshooting 47

• Modifying Softek Storage Manager Components 48


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TroubleshootingShould you encounter any problems while utilizing Softek Storage Manager, Fujitsu Softek recommends you follow these steps:

1. Consult the Software Installation and Release Notes for the latest information on known issues, bugs, and fixes.

2. Use Softek Storage Manager’s Repair tool. For more information on using this tool, see Repairing Softek Storage Manager.

If you call Technical Support, you may be asked to provide the build number for your particular version of Softek Storage Manager.

" To find your build number:

1. In your Control Panel, click Add/Remove Programs.

2. Click Softek Storage Manager.

3. Click support information. Your build number can be found on the dialog box that appears.

Repairing Softek Storage ManagerSoftek Storage Manager provides a tool which in certain cases may repair minor bugs. Fujitsu Softek recommends that you attempt to fix Softek Storage Manager using this function before calling Technical Support.

" To use Softek Storage Manager’s Repair function:

1. On the Softek Storage Manager server, insert the Softek Storage Manager CD, included with your original Softek Storage Manager Media Kit.

2. Navigate to the Control Panel, and click Add/Remove Programs.

3. Click Softek Storage Manager to highlight it, and then Change/Remove. Select Repair, as shown in



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Repairing Softek Storage Manager

4. Softek Storage Manager will now attempt to repair any minor problems in its files. This may take several minutes.

5. Once completed, you may be asked whether you wish to reboot your computer. Fujitsu Softek recommends you do so at this time.

Modifying Softek Storage Manager ComponentsYou may decide to uninstall Softek Storage Manager Agents and/or Servers from certain machines on your network, should you no longer wish to monitor them. You may also decide to install Softek Storage Manager components on other machines across your network, after you have completed the initial installation. Softek Storage Manager allows you to do so. There are three modifying procedures you can do with Softek Storage Manager:

• Install an additional component or components

• Uninstall a component from a certain computer

• Uninstall Softek Storage Manager completely

NOTE The Repair function does not modify the Softek Storage Manager Database. Therefor, all of your data, configurations and settings will remain intact.


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Installing Additional ComponentsAfter you have completed your initial Softek Storage Manager installation, you decide to modify your Softek Storage Manager environment, by installing an additional component on one of your computers.

" To install an additional component:

1. Insert the Softek Storage Manager CD, included with your original Softek Storage Manager Media Kit.

2. On the Softek Storage Manager machine you wish to remove a component for, navigate to the Control Panel, and click Add/Remove Programs.

3. Click Softek Storage Manager to highlight it, and then Change/Remove. Select Modify, as shown in Modifying Softek Storage Manager Components.

Modifying Softek Storage Manager Components

4. The Select Features Screen appears. Select the component(s) you wish to add by selecting the checkbox beside its name. Components with a check beside them, are already installed. Click Next. That component will be installed on the machine.

! CAUTION:When it first appears, the Select Features Screen will display the current install status. Components with checks beside them are already installed.

Removing a check from beside a component will cause that component to be UNINSTALLED. If you wish to keep the components that are already installed, leave the checkboxes as they are.

Selecting a checkbox that is empty will INSTALL that component.



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5. The Server Configuration Screen will appear. If a Softek Storage Manager server is already installed, you may re-configure your Softek Storage Manager Server settings, if you desire. Click Next.

Server Configuration Screen


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6. If you are installing a Softek Storage Manager Agent, the Agent Configuration Screen appears. Enter in the name of the Softek Storage Manager Server you wish your agents to connect to.


7. Click Next to finish adding additional Softek Storage Manager components.

Uninstalling a Softek Storage Manager componentYou may desire to uninstall a Softek Storage Manager component that was previously installed. Softek Storage Manager allows you to do so.

" To uninstall a Softek Storage Manager component

1. Insert the Softek Storage Manager CD, included with your original Softek Storage Manager Media Kit.


3. Click Softek Storage Manager to highlight it, and then Change/Remove. Select Modify, as shown in Modifying Softek Storage Manager Components.

NOTE At least one Softek Storage Manager Server is needed in order for Softek Storage Manager to work. If you have more than one Softek Storage Manager Server, enter in the name of one those Servers.



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Modifying Softek Storage Manager Components

4. The Select Features Screen appears. Select the component(s) you wish to clear the checkbox beside its name. Components with a check beside them, will remain installed. Click Next. That component will be removed from the machine.

! CAUTION:When it first appears, the Select Features Screen will display the current install status. Components with checks beside them are already installed.

Removing a check from beside a component will cause that component to be UNINSTALLED. If you wish to keep the components that are already installed, leave the checkboxes as they are.

Selecting a checkbox that is empty will INSTALL that component.


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5. If you are removing a Softek Storage Manager Server, the Agent Configuration Screen will appear. Enter in the name of the new Softek Storage Manager Server you wish your agents to connect to.


NOTE At least one Softek Storage Manager Server is needed in order for Softek Storage Manager to work. If you are removing your only Softek Storage Manager Server, you will need to install another one someplace else. If you have more than one Softek Storage Manager Server, enter in the name of one those Servers.



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6. Softek Storage Manager will remove the requested components. This may take several minutes.

Uninstalling Softek Storage Manager Completely:Softek Storage Manager may be removed in its entirety from a computer

" To uninstall Softek Storage Manager completely:


2. Click Softek Storage Manager to highlight it, and then Change/Remove.

3. Select Remove.

4. Click Softek Reporter to highlight it, and then Change/Remove.

5. Select Remove.

6. Click on Start>Setting>Control Panel>Administrative Tools>Internet Services Manager .

7. Select Default Web Site and then select Softek_Storage_Manager virtual directory.

8. Select Delete from Action Menu.


Documents

Installation - Fujitsusoftware.fujitsu.com/.../b1jn5601/01/InstallationGuide.pdfInstallation Guide V1.1 ii • LICENSED MATERIAL - PROPERTY OF FUJITSU SOFTWARE TECHNOLOGY CORPORATION