Installing HTTP Connect Service

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SAP Note

592085 - Installing HTTP Connect service

Version 33 Validity:27.02.2009 - active

Language English

Header Data

Released On 27.02.2009 13:46:58

Release Status Released for Customer

Component XX-SER-NET-HTL Problems with remote access from SAP to Customer system

Priority Recommendations / Additional Info

Category Help for error analysis

Symptom

For support session, an HTTP Connect URLAccess connection (browser) to your systems is required.Tis procedure CA!!"T be used #or swin$%based inter#aces.

Other Terms

&a'a, P, browser, HTTP connect

Reason and Prerequisites

*ou a'e a+ready set up an AProuter connection to AP (APser' ).

Te re+e'ant app+ication (#or e-amp+e, P, AP porta+) is a'ai+ab+e on your ser'er or yourPC.

Tis note does not pro'ide any in#ormation about te setup o# te AProuter connection and teapp+ication, #or e-amp+e, P or te AP porta+, (#or more in#ormation about tis, see !ote/010)2 (er'ice connections2 Composite note (o'er'iew))

Solution

Te process o# settin$ up te HTTP Connect URLaccess connection is di'ided into two steps2

ettin$ up process in te AProuter

ettin$ up process in te AP upport Porta+ (ttp233ser'ice.sap.com3support)

er'ice acti'ation, system data maintenance, URL creation and openin$ o# te ser'ice

85 - Installing HTTP Connect service https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp

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connection

!ote tat, as an AP emp+oyee, you can +o$ on on+y to ser'ers tat are maintained in te systemdata on AP er'ice 4ar5etp+ace.

1. ettin$ up process in your AProuterettin$ up process in your AProuterettin$ up process in your AProuterettin$ up process in your AProuter

Cec5 wit wic 6saprouttab6 route permission tab+e te AProuter to be used wor5s(command 6saprouter %L67 #or more in#ormation, see a+so !ote 089:2 AProuterdocumentation).

;n te re+e'ant tab+e, create an entry o# te #o++owin$ type2

P < ;P address AP%R= <;P ser'er= <port app+ication= or2 P < AP ;P= <*"UR%>R?>R%;P= <*"UR%P"RT%!U4>R= >-amp+es2 P [email protected]@.8./ 10.10.10.10 90 P [email protected]@.8./ 18.1B.10.10 @@ P [email protected]@.8./ 1:8.1B9.10.10 /000

or in te case o# !C encryption (APser'8)2 P Dp2C!Esapser'8, "UEAProuter, "EAP, CE>D <;P ser'er= <port= or2 P Dp2C!Esapser'8, "UEAProuter, "EAP, CE>D <*"UR%;P= <*"UR%P"RT= >-amp+e2 P Dp2C!Esapser'8, "UEAProuter, "EAP, CE>D 10.10.10.10 90 P Dp2C!Esapser'8, "UEAProuter, "EAP, CE>D 18.1B.10.10 @@

P Dp2C!Esapser'8, "UEAProuter, "EAP, CE>D 10.10.1.1 /000 A $eneric entry o# te #orm P G G G is !"T!"T!"T!"T su##icient, because te wi+dcard6G6 #or te port re+eases on+y ports 800 to 8:: and does not re+ease any ports outside tisran$e. a'e te can$ed #i+e.

Use te command 6saprouter %n6 to import te can$ed tab+e into te AProuter, orrestart te AProuter.

Cec5 i# te AProuter can reac te tar$et ost (;P address or ost name i# required)on te re+e'ant app+ication port. ;# tis is not te case, set up te networ5accordin$+y.

!ote tat on+y te current AProuter so#tware supports a++ ser'ices. Update your AProuterso#tware i# required.4ore in#ormation about te AProuter so#tware is a'ai+ab+e in te AP upport Porta+ under te

quic5 +in5 AProuter (ttp233ser'ice.sap.com3saprouter).

8. ettin$ up te ser'ice, maintainin$ te system data and openin$ te connection in teettin$ up te ser'ice, maintainin$ te system data and openin$ te connection in teettin$ up te ser'ice, maintainin$ te system data and openin$ te connection in teettin$ up te ser'ice, maintainin$ te system data and openin$ te connection in teAP upport Porta+AP upport Porta+AP upport Porta+AP upport Porta+

Lo$ on to te AP upport Porta+ (ttp233ser'ice.sap.com3support) and coose DHe+p andupportD %= DConnect to APD or use te quic5 +in5 ttp233ser'ice.sap.com3ser'iceconnection.

Coose D4aintain ConnectionsD.

Coose te re+e'ant system ; to se+ect te required system.

Creatin$ a ser'ice2

!a'i$ate to te Det up Connection typesD section.

Coose te re+e'ant ser'ice name to se+ect te ser'ice HTTP Connect URLAccess.

e+ect a contact person.

Coose Da'eD to copy te se+ection.

!ow te acti'ated ser'ice is disp+ayed in te D"pen3C+ose connectionsD section.

Creatin$ te URL and maintainin$ te system data2

!a'i$ate to te DURLsD section and e-pand it.

Coose DCreateD to create a URL or coose te re+e'ant +in5 (DURLD #ie+d) to can$e ane-istin$ URL.


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4aintain a suitab+e description #or te URL (#ree te-t).

>-amp+es o# a description2 APporta+ Porta+ access usiness er'er Pa$e access

e+ect te URL type (ser'ice type) DHTTP Connect % URL accessDDHTTP Connect % URL accessDDHTTP Connect % URL accessDDHTTP Connect % URL accessD #rom te +ist #ie+d.

4aintain te re+e'ant URL. !ote tat te URL must end wit 3 (#orward s+as) i# itends wit te port. Te #orm o# a 'a+id URL is as #o++ows2

ttp233yourser'er.yourdomain2yourportnumber3 >-amp+es o# URLs2 ttp233yourser'er.yourdomain.com2903 ttps233yourser'er.yourdomain.com290903b8b3b8b3init.do ttps233yourser'er.yourdomain.com2@@3 ttp233yourser'er.yourdomain.com2/00003 4aintain on+y 'a+id URLs. Usua++y, you can a+so ca++ tese in te browser o# your PC.

"ne additiona+ AProuter (two AProuters in a row on te customer side)"ne additiona+ AProuter (two AProuters in a row on te customer side)"ne additiona+ AProuter (two AProuters in a row on te customer side)"ne additiona+ AProuter (two AProuters in a row on te customer side)

To ensure tat you can use an additiona+ AProuter #or te HTTP ser'ice connection to yoursystems, you must maintain tis on te DystemD tab pa$e in te system data.o to te system data maintenance in te AP upport Porta+ (#or e-amp+e, by coosin$ DHe+p Iupport%= Connect to AP %= 4aintain Connections %= ystem; %= ystemdataD or by usin$ te quic5+in5 ttp233ser'ice.sap.com3system%data %= Dystem;D).

Coose DystemD and, in te DAdditiona+ AProuterD section, enter te ost name, ;P address, andser'ice port o# your additiona+ AP router.;# you maintain te additiona+ AProuter as described abo'e, you do not need to ma5e additiona+entries on te D er'erD, DApp+ication er'erD, or D"ter er'ersD tab pa$es.

Two additiona+ AProuters (tree AProuters in a row on te customer side)Two additiona+ AProuters (tree AProuters in a row on te customer side)Two additiona+ AProuters (tree AProuters in a row on te customer side)Two additiona+ AProuters (tree AProuters in a row on te customer side)

To ensure tat you can use two additiona+ AProuters #or te HTTP ser'ice connection to yoursystems, you must maintain te ser'er (tat is accessib+e usin$ te URL) in te system data o#te system.o to te system data maintenance in te AP upport Porta+ (#or e-amp+e, by coosin$ DHe+p Iupport%= Connect to AP %= 4aintain Connections %= ystem; %= ystemdataD or by usin$ te quic5+in5 ttp233ser'ice.sap.com3system%data %= Dystem;D).4aintain te #irst additiona+ AProuter on te DystemD tab pa$e.e+ect te re+e'ant ser'er (tab pa$e D er'erD, DApp+ication er'erD, or D"ter er'ersD) or

create te ser'er and ten se+ect it. Te data o# te ser'er, inc+udin$ te second additiona+AProuter, is maintained on te tab pa$e. Te DHost !ame (#u++ qua+i#ied)D #ie+d must correspondto te ost name o# te URL. Te Dost name comp+eteD #ie+d is not 'isib+e durin$ te creation o#te ser'er, it is disp+ayed on+y a#ter you se+ect te ser'er a$ain.

>-amp+es2

maintained URL E ttp233yourser'er.yourdomain.yourtop+e'e+2/00003er'er dataHost name yourser'erHost name (#u++ qua+i#ied) yourser'er.yourdomain.yourtop+e'e+

maintained URL E ttps233yourporta+.yourdomain.com2@@3b8b3b8b3init.doer'er dataHost name yourporta+Host name (#u++ qua+i#ied) yourporta+.yourdomain.com

a'e your entries."n+y i# te DHost !ame (#u++ qua+i#ied)D #ie+d corresponds wit te ser'er name maintained in teURL, you can use te second additiona+ (tird) AProuter.

Connection test2Connection test2Connection test2Connection test2

>nsure tat you can access te URL #rom your +oca+ AProuter ser'er. ;nsert te #o++owin$ entryinto te DostD #i+e on your AProuter ser'er. (U!;2 3etc3osts, !T2<windir=3system83dri'ers3etc3osts)

<;P address= yourser'er yourporta+.yourdomain.com

;4P"RTA!T2


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GGGGGGGGJen you insert te re+e'ant entry into tis #i+e, ensure tat te +ast entry ends wit <return=."terwise, prob+ems may occur on se'era+ p+at#orms because te system may not reco$niKe te +astentry.Use te commands 6saprouter %#6 and 6saprouter %n6 to import te can$ed #i+e into te AProuteror restart te AProuter process.

"penin$ a connection2"penin$ a connection2"penin$ a connection2"penin$ a connection2

;n te D"pen3C+ose connectionsD section, te +ist o# te acti'e ser'ices is disp+ayed.;# te ser'ice is not disp+ayed in tis section, you must acti'ate it #irst (see teDCreatin$ a ser'iceD section o# tis note).

*ou can coose te ser'ice to open te re+e'ant ser'ice connection. ;n tis case,se+ect te openin$ time tat you require (te de#au+t 'a+ue is 9 ours). *ou canmanua++y maintain te contact person or you can se+ect te contact person #rom te+ist o# re$istered contact persons.

To comp+ete te process o# openin$ te connection, coose Da'eD.

;# you a'e any questions about settin$ up te connection or testin$ te connection tat you a'eset up, open a messa$e under te component %>R%!>T%HTL%>R%!>T%HTL%>R%!>T%HTL%>R%!>T%HTL.

Validity

This document is not restricted to a software component or software component version

References

This document refers to:

SAP Notes

1796569 Troubleshooting Guided Procedures (BC-GP) issues

1789207 Documentation for the ABAP add-on AOCSO 600

1723672 SAP Enterprise Portal 5.0 - Specific Component Note

1624510 Portal Web Dynpro Integration - Component-specific Note

1522293 Navigation - Specific Component Note

1498779 Preparing support services for systems with a Java Stack

1486692 Prerequisites for messages opened in the EP-KM* components

1415371 REACH: Setting up service connections for SAP Support

1398273 Federated Portal Network (FPN) - Specific Component Note

1380993 SAP NetWeaver Portal - Component Specific Questions Note

1265687 Application Integration - Specific Component Note

1262169 Requirements for error analysis in NW WPC

1178684 No service connection:"SNC processing failed"

1178631 No service connection: "connection to partner broken"

1178628 No service connection: "internal error"


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1178624 No service connection: "Partner not reached" (sapserv#)

1178546 No service connection: "route permission denied"

1172939 Technical prerequisites for remote service delivery in SSM

1127799 Central Note:WebDynpro for Visual Composer: NetWeaver 7.1 CE

1072324 HTTP Connect and SAP Solution Manager

1038511 Error Analysis for NW Visual Composer 7.0

984434 How to speed up customer incident processing972384 Web Dynpro applications down after upgrade

948490 Customer Message Requirements for BEx Web Runtime Java

938809 Web Dynpro ABAP checklist for creating customer messages

888362 Helpful technical hints for installing and maintaining MIC

882316 We need further information to analyze your problem

850886 Enable Remote Connection for NetWeaver usage EP

834172 IS-M/AMC: Prerequisite for SAP Support remote access

816973 ITS 7.00 - preclarification and basic problem analysis

813954 Installing the HTTP Connect service for SCM-ICH

808347 ITS 6.40 - preclarification and basic problem analysis

769478 Remote connection with XI systems

753821 Setting up remote access with HTTP Connect for CRM scenarios

677118 SP31-> Fully Qualified Domain Names Check

639389 Prerequisites for support for People-Centric User Interface

540379 Ports and services used by SAP

494980 Remote Support for an Enterprise Portal

35010 Service connections: Composite note (overview)

30289 SAProuter documentation

This document is referenced by:

SAP Notes (47)

850886 Enable Remote Connection for NetWeaver usage EP

834172 IS-M/AMC: Prerequisite for SAP Support remote access

716998 CLP41: Collaborative Planning on SCM Release 4.1 - part 1

1927136 PBF Note For Issue Analysis

905579 Description of cProjects problems (required information)

1265687 Application Integration - Specific Component Note

1262169 Requirements for error analysis in NW WPC

1398273 Federated Portal Network (FPN) - Specific Component Note

888362 Helpful technical hints for installing and maintaining MIC

1522293 Navigation - Specific Component Note

882316 We need further information to analyze your problem

1233927 Guidelines for customer messages in TM transportation optimization


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Documents

Installing HTTP Connect Service