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Oikos University

Institutional Effectiveness

Plan

Academic Year 2013~2014

7850 Edgewater Dr., Oakland, CA 94621

Phone: 510-639-7879 Fax: 510-639-7810

E-mail: oikosuniversity@yahoo.com

http://www.oikosuniversity.org/

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Contents

Introduction ......................................................................................................................................... 3

Institutional Effectiveness Plan Committee .................................................................................. 3

Mission and Learning Outcomes ..................................................................................................... 4

Program Characteristics and Objectives ........................................................................................ 5

Student Demographics ................................................................................................................... 10

Six Elements...................................................................................................................................... 11

Student Retention Rates ...................................................................................................................................... 11

Student Placement rates ...................................................................................................................................... 17

Graduate Satisfaction ............................................................................................................................................ 21

Graduate Survey Sample Form .................................................................................................................... 24

Employer Satisfaction ............................................................................................................................................ 25

Employer Survey Sample Form.................................................................................................................... 28

Student Learning Outcomes ............................................................................................................................... 29

Average Student GPA ...................................................................................................................................... 29

Course Completion Rate .............................................................................................................................. 312

Licensure Passing Rate (Nursing Program) .......................................................................................... 335

IEP Summation ................................................................................................................................. 38

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Introduction

In order to assess the performance and ensure the continuous improvement of the educational programs and opportunities at the University, the Institutional Effectiveness Plan Committee has created and planned to implement this Institutional Effectiveness Plan for academic year 2013~2014. The Institutional Effectiveness Plan Committee members are: Deans and Directors of each program, the office of Institutional Research, and coordinators representing admission, placement and student service. The committee is to collect, examine, evaluate and address six elements for its own continuous improvement. These are: student retention, placement, graduation, graduation satisfaction, employer satisfaction, and student learning outcome.

Institutional Effectiveness Plan Committee

The IEP committee is to conduct its meeting at the end of each semester to analyze data, establish future goals, review actions taken, and develop future action plans. Each committee member is responsible for the completeness and accuracy of the data presented as well as implementation of the action plans assigned to them. The membership of the IEP committee is: Mr. Chongjin Kim Dean of Academic Affairs Mr. Seongjun Hong Dean of Student Affairs Mr. Hyeon oak Pak Director of Business Affairs Ms. Kate Chung Director of Institutional Research Mr. Kwangwon Kim Director of Master of Divinity Ms. Eunhee Byeon Director of Bachelor of Music Ms. Ellen Cervellon Director of Nursing Ms. Pilseon Choi Assistant to Librarian Ms. Sunyeon Hwang Registrar

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Mission and Learning Outcomes

Mission

The mission of Oikos University is to educate men and women to be the leaders to serve the church, local communities, and the world by using their learned skills and professions in the areas of biblical studies, music performance, Asian medicine and practical vocational nursing.

Institutional Learning Outcomes

Undergraduate The Oikos University’s undergraduate program seeks to produce graduates who are able to demonstrate the key undergraduate competencies in the outcome areas of: Critical Thinking & Problem Solving as evidenced by the student’s ability to: • Outcome 1: Think critically, creatively and holistically to make informed judgment. • Outcome 2: Apply mathematical skills in problem solving. Effective Communication & Common Sense for Living as evidenced by the student’s ability to: • Outcome 3: Communicate effectively & apply the concepts and methods of the

Natural and Physical Sciences. • Outcome 4: Demonstrate a survey level knowledge of the humanities areas. Social and Cultural Engagement and Lifelong Learning as evidenced by the student’s ability to: • Outcome 5: Demonstrate insights into the personal and group behaviors. • Outcome 6: Understand the Social Science & World History and learning as life-

long endeavor. Professional Knowledge as evidenced by the student’s ability to: • Outcome 7: Demonstrate professional knowledge, theory, & skills. • Outcome 8: Use appropriate advanced technology in one’s major field. Christian Commitment as evidenced by the student’s ability to: • Outcome 9: Engage in a devout walk in the Lord through personal relationship

with God. • Outcome 10: Share talents and spiritual maturity in service to others. Graduate

The Oikos University’s graduate program seeks to produce graduates who are able to demonstrate the key undergraduate competencies in the outcome areas of: Professional Knowledge as evidenced by the student’s ability to:

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• Outcome 1: Develop research skills and carry out independent research. • Outcome 2: Defend professional work in presentation form. • Outcome 3: Demonstrate advanced scholarship and master of one’s major field. Christian Commitment as evidenced by the student’s ability to: • Outcome 4: Function as Christian professionals in one’s chosen discipline

Program Characteristics and Objectives

Through the School of Theology, the School of Music, the School of Nursing, and the School of Asian Medicine, Oikos University offers programs as follows

the Bachelor of Arts in Biblical Studies the Master of Divinity, and the Doctor of Ministry the Bachelor of Music, the Master of Music, the Associate of Science in Nursing (LVN)

Bachelor of Arts in Biblical Studies The educational objectives of the Bachelor Arts in Biblical Studies program are for preparing students to enter into Master of Divinity programs that are required for becoming pastors (Moksanim), become assistant ministers (JDSN), become lay leaders in their churches (i.e. elders, deacons, Sunday School teachers, home Bible study leaders, lay counselors, volunteer youth ministers, etc), and develop advanced competencies in a specialized area. Objectives – Program Learning Outcomes Upon completion of the program, students will be the emerging leaders and serving the church as the pastor, evangelist, lay leaders, and the world with leadership with the following expertise: PLO 1 Demonstrate a foundation knowledge in general education, a comprehensive

knowledge of the Bible and an understanding of Christian doctrine

PLO 2 Develop an appreciation for the Korean and Korean-American Church denomination and rich cultural and religious heritage

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PLO3 Instill a lifelong commitment to personal spiritual growth and develop attitude and demonstrate preaching skills

PLO4 Develop attitudes of service and commitment at the local, national and

international communities PLO 5 Demonstrate excellent communication skills, competitive knowledge in their

major field and practice Christian ethics Master of Divinity The educational objectives of the Master of Divinity program are to prepare students to be able to serve the local and international Church and communities as head, associate, and assistant pastors and to serve with a world perspective on ministry. Objectives – Program Learning Outcomes Upon completion of the program, students will become pastors, assistant pastor, minister of Word and Sacrament, lay leader in serving the church and leader in the Christian-related organization and the world with confidence and competency with the following skills and knowledge:

PLO 1 Demonstrate a comprehensive knowledge of the Bible and exegetical and theological skills

PLO 2 Demonstrate an ability to integrate faith in their life and professional careers PLO 3 Demonstrate evangelical aspect of the world mission and cultural diversity in that

students continue to be disciplined

PLO 4 Demonstrate spiritual integrity and capacity to lead congregation and church PLO 5 Demonstrate an ability to apply spiritual gifts, pastoral skills and discipleship in their ministry Doctor of Ministry The Doctor of Ministry Program is to prepare students for a variety of head ministry staff positions and leaders in local and national churches, media and mission organization with spiritual passion and development.

Objectives – Program Learning Outcomes

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Upon completion of the program, students will become leaders in the church, Christian organization, and the world in serving the local church and para church.

PLO 1 Demonstrate exegetical, theological and hermeneutical understanding of the Bible at the advanced level

PLO 2 Demonstrate effective communication and presentational skills in education, preaching, and teaching

PLO 3 Demonstrate excellence in the areas of church ministry and leadership in church- related organization

PLO 4 Demonstrate excellence in the area of Christian counseling, Christian education, discipleship, and pastoral ministry

Bachelor of Music The educational objectives of the Bachelor of Music program are to prepare students to

evidence for a career in musical performance and composition as directors of music, private music instructors, and performers by developing their artistic achievement through courses leading to the Bachelor of Music with evidence of personal life of worship and devotion.

Objectives – Program Learning Outcomes Upon completion of the program, students will become musicians in the area of

performance and music related business and praise leaders and worship leaders in the church with the following skills:

PLO 1 Demonstrate foundational knowledge of general education PLO 2 Demonstrate general understanding of the Bible and Christian doctrine PLO 3 Demonstrate comprehensive knowledge in their major field and perform music in

that level PLO 4 Demonstrate a working knowledge in music reading and writing PLO 5 Demonstrate an effective communication in music technology and serving the

church and the community with Christian commitment Master of Music The educational objectives of the Master of Music program are to prepare students for a

career in musical performance and composition as a director of music and

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private music directors by developing their artistic achievement through course leading to the Master of Music with Christian perspective.

Objectives – Program Learning Outcomes By the time students complete their program, they will be the leaders in the area of

music, music performance, praise and worship music with the following skills: PLO 1 Demonstrate professional knowledge in their major field PLO 2 Demonstrate advance knowledge in the application of technology in their musical

activities PLO 3 Demonstrate a research skills and performance ability PLO 4 Demonstrate excellent communication skills in their presentation PLO 5 Demonstrate Christian commitment to serving local church and the world Associate of Science in Nursing (LVN program)

The educational objectives of the Associate Science in Nursing program (Licensed Vocational Nurse) are to prepare students for a licensed vocational nurse career through highs standards in the education process, a holistic approach to patient care, high moral and ethical standards to dedicate Christian community. Objectives – Program Learning Outcome At the end of the program, students will become vocational nurse in providing patient care facility and hospital with the following knowledge and skills: In support of the related institutional goal, developing professional knowledge, the LVN program prepares the graduate to demonstrate the following:

PLO 1 Demonstrate the roles and responsibilities of the vocational nurse as a member of health care team and Practice vocational nursing standards within the legal, ethical and regulatory framework PLO 2 Demonstrate general education knowledge in critical thinking and problem solving PLO 3 Demonstrate nursing skills providing basic preventive, therapeutic, and rehabilitative measures for patients

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PLO 4 Pass the National Council Licensure Examination for vocational nurses (NCLEX- PN Examination) and obtain job placement in hospitals or in health-care related facilities PLO 5 Demonstrate Christian commitment and spiritual integrity to serve community and the church

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Student Demographics

Period Covered: July 1, 2012~ June 30, 2013 Oikos University currently enrolls 90 students. Of these, 90 are full-time (carrying at least 12 credits for undergraduate programs and 9 credits for graduate programs); 8 are enrolled in the Associate of Science in Nursing (LVN) program, 2 in the Bachelor in Music program, 5 in the Master of Music program, 44 in the Bachelor of Arts in Biblical Studies program, 23 in the Master of Divinity program, 8 in the Doctor of Ministry. The student body is comprised of 45 male students and 45 female. Of these, 88 students are Asian; 1 is African American; and 1 is Ethiopian. The average age of the university’s students is 38.6 years.

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Six Elements

Student Retention Rates

Baseline Retention Rate The University selected the Average Retention Rate statistics for the last five years (2007~2011) from one of the National Accreditations’, Summary of Key Operating Statistics (revised July 2013) to set its baseline rate for its IEP standard. Those statistical breakdowns are as follows: <Chart 1.0> Average Retention Rates by One National Agency

Using a statistical average for those five years, the IEP committee has adopted a 72.4% baseline retention rate. This baseline rate will become the IEP standard for the Retention Rate Metric. Evaluation Tools Data for Student Retention are collected and analyzed by the Office of Institutional Research based on resources from each department. The Office of Institutional Research is required to report the result to the IEP Committee annually.

2007 2008 2009 2010 2011

% 71 71 75 73 72

68

70

72

74

76

Rete

ntion R

ate

(%

)

Average Retention Rates by Year

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The formula used for the calculation of annual Student Retention Rates is based on the Annual Institutional Report (AIR) formula as follows: Retention Percentage Rate = (A – B)/A A = Beginning Enrollment and Reentries plus New Starts B = Withdrawals <Chart 1.1> Annual Student Retention Rate

2011-2012 2012-2013

Retention

Enrollment 115

86.0%

Enrollment 90

93.3%

Retention 99 Retention 84

<Chart 1.2> Annual Student Retention Rate per Program

School 2011~12 2012~13

Rate Student # Rate Student #

Theology BABS 92.3% 36 90.9% 40

Enrollment 39 44

Withdrawal 3 4

M.Div 93.9% 31 91.3% 21

Enrollment 33 23

Withdrawal 2 2

D.Min 100% 6 100% 8

Enrollment 6 8

Withdrawal 0 0

Music BM 100% 3 100% 2

Enrollment 3 2

Withdrawal 0 0

MM 100% 2 100% 5

Enrollment 2 5

Withdrawal 0 0

Nursing ASN (LVN) 84% 21 100% 8

Enrollment 25 8

Withdrawal 4 0

When analyzing all students on an “active” status over programs in the 2012~2013 Academic Year, the University retained roughly 93.3% of its students. The Retention Rate of all programs in the University surpassed the annualized IEP standard for the Retention Rate (72.4%).

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Implementation of Previous Action Plans In order to achieve the previous year’s IEP goal, the campus has implemented the following process and procedure to maintain retention: Institutional Implementation 1) The advisory system has been adopted by each program: At the beginning of each

semester, each student is to be paired with a faculty mentor. A student must meet with his/her faculty mentor a minimum of once in one semester – the meeting schedule is to set up at the beginning of the semester – for about 20 minutes. Students must be prepared to discuss current semester topics related to Course Map, Academic Development, and Personal Guidance. The mentor is expected to publish office hours and/or available times with program office in order to meet with students. For the details of mentoring session, the mentor will use the Student Advising Log in each session and send it to the director’s office for review and filing.

2) Oikos Choir in the theology program has been performed to continue the culture of worship among students since 2005.

Program Level Implementation 1) Each program formed the advisory committee to design systematic monitoring of

student academic advising and personal guidance. 2) School of Music has implemented Student Struggling Alert System: Instructors must

notify the administration whenever it is discovered that a student is struggling. Also, instructors will be asked periodically throughout the semester for names of students that may be struggling. The instructors will then meet with each student individually, determine if there is a solvable problem and place the student with a qualified work-study.

3) Nursing staffs assisting the admission have been oriented to the process of admission, to be able to orient students admitted to the program with ability to assess student’s life skills and capacity to identify individual student’s barriers to learning

4) Theology and Music program has conducted regular meetings of faculty regarding the advised semester schedule and director of nursing program with nursing students to hear and gather feedback about concerns with curriculum, instruction plans, course syllabi and clinical instruction addressed by faculty.

Goal and Action Plans The Oikos University IEP committee has established an Institutional Retention Goal for the 2013~2014 academic year of 90%. For improving and maintaining an institutional student retention goal, the IEP committee has designed action plans both at an institutional level and program level as follows:

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Institutional Action Plans Advisory System (Responsible Parties: Dean and Directors, Dean of Student Affairs) Support Activities: Each program continue to provide systematic monitoring of student academic advising and/ or personal guidance. The Student Advising Log is to be reviewed and enhanced to ensure follow-up procedures. Co-curricular Program (Responsible Party: Dean of Student Affairs) Support Activities: The office of Student Affairs continue to provide more opportunities for students to participate in co-curricular events such as student body activities and student clubs. Teaching Assistant Program (Responsible Parties: Deans and Directors) Support Activities: Each program provides systematic teaching assistant programs for academically struggling students.

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Program Level Action Plan Theology Program Increase faculty student relationship through strong mentoring system (Responsible Party: Program Directors) Support Activities: Each program director has at least one mentoring sessions with students and reports special remarks for students who need more attention to the Dean/Director. Music Program Struggling Student Alert System (Responsible Party: Dean, School of Music) Support Activities: Instructors continue to notify the administration whenever it is discovered that a student is struggling. Also, instructors will be asked periodically throughout the semester for names of students that may be struggling. The coordinator will then meet with each student individually, determine if there is a solvable problem and place the student with a qualified work-study TA for tutoring sessions. The idea is to provide proactive help before a student is in serious trouble. On-going seminars with prominent guest speakers (Responsible Party: Director, School of Music) Support Activities: holds ongoing program featuring seminars, concerts and lectures with prominent musicians, film composers, producers, artists and different personalities in the entertainment field. Nursing Program Supervision of current admission process and requirement of procedures and criteria (Responsible Parties: Director, School of Nursing) Support Activities: The faculty members with approval from the director of the nursing program design and implement stringent and comprehensive criteria in the admission process of potential students to the nursing program such as: successful completion of vocational nursing or general education credits with grades no less than 2.0; proficiency in speaking and writing English; proficiency in medical terminology (review the prerequisite courses and TEAS (Test of Essential Academic Skills for math skills, English skills, & Science skills). Admission personnel provide thorough orientation process to the students admitted to the program with ability to assess student’s life skills and capacity to identify individual student’s barriers to learning. Schedule to conduct interviews with students upon admission and during semesters for advisement related to personal, academic, and administrative issues. (Responsible Parties: Director of Nursing, Faculty Advisors)

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Support Activities: Conduct regular meetings of faculty regarding the advised semester schedule and dean of nursing program with nursing students to hear and gather feedback about concerns with curriculum, instruction plans, course syllabi and clinical instruction addressed by the report of the faculty through brown-bag lunches, or tea and coffee parties. Provision of extra-curricular activities to involve students and university personnel in group intercollegiate social networking (Responsible Parties: all faculty and program dean/director) Support Activities: Designate a schedule for university day, recognition day for deserving students, celebration of significant public holidays and formation of voluntary action groups. Promote the co-curricular activities such as music-nursing events for the community. Organize cultural groups to promote immersion and diversity of students and faculty.

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Student Placement rates

Baseline Placement Rate The University selected the Average Placement Rate statistics for the last five years from one of the Accreditations’, Summary of Key Operating Statistics (2007~2011) to set its baseline rate for its IEP standard. Those statistical breakdowns are as follows: <Chart 2.0> Average Placement Rates by One of National Agency

Using a statistical average for those five years, the IEP committee has adopted a 72% baseline placement rate. This baseline rate will become the IEP standard for the Placement Rate Metric. Evaluation Tools Data for Student Placement are collected and analyzed by the Office of Institutional Research based on resources from each department. The Office of Institutional Research is required to report the results to the IEP Committee annually. The formula used for the calculation of annual Student Placement Rates is based standard formula adopted by the Council as follows: Placement Percentage Rate = (PF+PR)/(G-U) PF = Placed in Field PR = Placed in Related Field G = Graduates U = Unavailable for Placement

2007 2008 2009 2010 2011

74 71 74 71 70

68

70

72

74

76

Pla

cem

ent

Rate

(%

)

Average Placement Rates by Year

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<Chart 2.1> Annual Student Placement Rate

2011-2012 2012-2013

Placement

Available 24

70.83%

Available 14

71.43%

Placement 17 Placement 10

<Chart 2.2> Annual Student Placement Rate per Program

Program 2011~12 2012~13

Rate Placement Rate Placement

Nursing ASN (LVN) 68.42% 13 77.78% 7

Music MM 100% 2 100% 1

BM NA 0 NA 0

Theology BABS 100% 2 66.67% 2

M.Div 100% 1 100% 1

D.Min NA 0 NA 0

When analyzing all students on an “active” status over programs in the 2011~2012 Academic Year, the University placed 80% of its students in their disciplinary field and related fields. The Placement Rate in the University surpassed the annualized IEP standard for the Retention Rate (72%). The IEP committee figured out that the Bachelor of Art in Theology program did not met the baseline placement rate by 5~6%, and required director to design appropriate action plans to improve the rate for the next academic year. The Placement Rate of all other programs in the University surpassed the annualized IEP standard for the Placement Rate. Implementation of Previous Action Plans In order to achieve the previous year’s IEP goal, the campus has implemented the following process and procedure to maintain Placement: Institutional Implementation

1) The Career Development Center and Student Services has developed its functional annual plan and conducted events as scheduled: Job posting on bulletin board, scheduling & attending the job fairs within the community, having classes for mock interview, resume seminar and leadership seminars

2) The Career Development Center and Student Services has built relationships with potential employers in hospital industries, entertainment companies and other industries by inviting them as guest speaker to have lectures for students.

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Program Level Implementation 1) School of Nursing designed and had classes to present the interview skills and the

resume writing skills. 2) Nursing faculty members provided graduates referral and list of potential hiring

healthcare facilities that can offer graduates employment. 3) Theology faculty members provided graduates referral and list of potential hiring

churches and community facilities that offer graduates employment. Goal and Action Plans The Oikos University IEP committee has established an Institutional Placement Goal for the 2013~2014 academic year of 80%. For improving and maintaining an institutional student placement goal, the IEP committee has designed action plans both at institutional levels and program levels as follows: Institutional Action Plans Special Guest Seminar (Responsible Party: Director of Career Development) Functioning Career Development Center (Responsible Parties: Director of Career Development and Dean of Student Affairs) Support Activities: The Career Development Center develops a functional annual plan and conducts events accordingly for providing active student job placement services. Development of Skill Test (Responsible Party: Director of Career Development) Support Activities: In order to provide efficient career development service, the Career Development Center plans to develop a skill test which is designed by industry experts for confirming the graduates’ performance in professional fields. Upon the result of the test, the Career Development Center will design remediation sessions for students. Aptitude Test (Responsible Party: Director of Career Development) Support Activities: The Career Development Center plans to conduct the aptitude test for students to identify their personalities related to the job before graduation. Program Level Action Plans School of Theology Field Education Experience

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(Responsible Party: Directors and Field Education Director) Support Activities: Use the field Education as ministry practice and community network building for future employment. Have field education director and program mentors orient and supervise Field Education for the ministry experience and future job placement Advisory Board for Placement Effort (Responsible Party: Advisory Board and Dean) Support Activities: Have Advisory board members involved in the placement: information sharing and network development. Developing Alumni Support Program (Responsible Party: Dean of Student Affairs) Support Activities: Alumni Services Coordinator conducts special student and alumni events - a mixer with a career fair for students with invited guest speakers and potential employers; Alumni Services Coordinator creates a musician’s referral service for bands, projects and churches seeking qualified musicians; Alumni Services Coordinator hosts an alumni reunion and concert; Alumni Services Coordinator assists alumni with resume writing, job interview tips and coaching. School of Nursing Assessment and follow-up of individual graduate’s career goals and employment opportunities (Responsible Parties: Dean of Nursing Program and Director of Career Development) Support Activities: Assess and follow up individual student’s academic and skills proficiencies; Provide referral in the form of recommendation letters and verbal recommendations of students to prospective employers; faculty members support graduates in their search for employment opportunities by advising them of their career paths and crafting their career goals. Preparing students for job placement, resume writing, referrals and mock job interview (Responsible Parties: Dean of Nursing Program and Director of Career Development) Support Activities: A job fair seminar is included in the last term of the curriculum, resume writing, job hunting, and conducting a mock job interview. Preparation of graduates for job proficiency through career fairs by inviting would-be employers and recruiters such as healthcare facilities, registry to the university (Responsible Parties: Dean of Nursing Program and Director of Career Development) Support Activities: The placement officer together with faculty members provide graduates referrals and lists of potential hiring healthcare facilities that can offer graduates employment; Faculty members can serve as references for graduates’ academic and clinical experience and as spokespeople with knowledge of the graduates’ nursing competencies; Faculty members and students actively participate in community and civic organizations, professional and student organizations, and social and cultural groups in order to understand employment opportunities and increase the visibility of the university in the community.

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Graduate Satisfaction

The evaluation tool to measure graduate satisfaction is the Graduation Survey. The survey is conducted by the office of Institutional Research and is given to the students before they graduate. This survey provides information aimed at each operational area to evaluate the level of efficiency in Academic, Administrative and Business aspect of the University. The Graduation Survey consists of 10 questions that are related to the student’s perception of the University. A number of areas are covered, including the tuition plan (question #1), academic quality (question #4, 5), campus climate (question #2, 9), student service (question #3, 10), institutional characteristics (question #6, 7), and overall satisfaction (question #8). All results are presented to campus employees for review and development of an improvement plan if needed. Evaluation Tools and Baseline Rate Data for Graduate Satisfaction are collected and analyzed by the Office of Institutional Research based on the results of the Graduation Survey conducted during commencement. The Office of Institutional Research is required to report the results to the IEP Committee annually. In participating in the survey, students are asked to agree or disagree with each question using a scale ranging from 1~4 with 1 being the strongest in terms of disagreement and 4 being the strongest in terms of agreement. The Oikos University Institutional Effectiveness Plan Committee has established a figure of 3.0 as an acceptable score. 23 graduates have participated in the survey. Of these, 10 graduates are from the theology program, 3 from the music program, and 10 from the nursing program. The average satisfaction level of each question is as follows: <Chart 3.0> Average Scores of Graduation Survey

# Questions Satisfaction Level

(Out of 4)

1 Tuition costs 3.54

2 Desire to live in Bay Area 3.30

3 The admission procedure 3.45

4 Academic excellence 3.37

5 The reputation of the faculty 3.28

6 Christian school and faith factor 3.50

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7 Mission statement 3.60

8 Recommended by alumni 3.31

9 Campus environment 3.05

10 The reputation of the chapel 3.21

Although overall graduation satisfaction rate surpassed the annualized CEP standard for the graduation satisfaction score (3.0). Implementation of Previous Action Plans According to the graduation satisfaction analysis in previous academic year, the IEP committee identified three areas which scored below the institutional average baseline of 3.0. The three areas were:

1. Tuition costs 2. Campus environment 3. The reputation of the chapel

In order to improve these weak points in previous year’s IEP report, the campus has implemented the following process and procedure: 1) Oikos University has successfully granted the candidacy status by TRACS

(Transnational Association of Christian Colleges and Schools) in April 2013. According to the result of the TRACS Commissioner’s meeting, Oikos University will be eligible to apply the Federal Student Aid (FEFSA).

2) In order to improve student satisfaction on the chapel service, the Chaplain has invited various guest speakers including staffs, students and professors.

3) The chaplain conducted small group activities such as a praise team, congregation, and multi-language chapel services.

Goal and Action Plans Expansion of Collection (Responsible Party: Librarian) Support Activities: Oikos University library continues to pursue sources for additional funding for the book collection and to make a renewed effort to weed outdated materials from the book collection. Library committee will have a discussion about purchasing e-book collection. Also, the library will ensure that links to full text articles function properly and continue to build the full text journal collection as much as possible. Development of Guiding Materials (Responsible Party: Librarian)

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Support Activities: Oikos Library will create a brochure that covers all of the technical assistance, hardware and software that is available to students. Library will create a user guide, possibly a bookmark, indicating where library materials can be found in the LC classification system and create a poster indicating where library materials can be found in the LC classification.

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Graduate Survey Sample Form

Dear Graduates Congratulations! You are close to completing your requirements for graduation. Data from our graduating

students is essential in helping us improve our learning environment for all students, and in getting the word out about

Oikos University.

We would greatly appreciate your taking the time to complete our survey by responding to each question on a scale

of 1-4 (1 = poor, 2 = fair, 3 = good, 4 = excellent) or N/A (not applicable).

1. Information

Department □ Theology □ Music □ LVN

□ ASN □ Other Age

□ ~20 □20~30 □30~40

□ 40~50 □ 50~

Date

(MM/DD/YY) / /

Gender □ M □ F Religion □ Christian □ Catholic □ Hindu □None

□ Buddhist □ Muslim □ Other Race

□ Asian □ White □ Other

□ African-American □ Hispanic

Degree □ Certificate □ Associate □ Bachelor

□ Master □ Doctoral □ Other E-mail

2. Satisfaction Level

Thinking about your student life at Oikos University, please rate each of the following dimensions

and give your personal satisfaction level on each of the aspects 1 2 3 4 N/A

1 Tuition costs

2 Desire to live in Bay Area

3 The admission procedure

4 Academic excellence

5 The reputation of the faculty

6 Christian school and faith factor

7 Mission statement

8 Recommended by alumni

9 Campus environment

10 The reputation of the chapel

3. After graduation what is your plan?

1. Further study for higher degree : School____________________________ Degree:________

2. Further study in different major : School____________________________ Degree:__________

3. Other : Specify _________________________________________________________

4. Work : Name of Work: _________________________________________________________

Job title: _________________________________________________________________

Address:

City:_________________________ State:____ Zip Tel:_________________

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Employer Satisfaction

The evaluation tool to measure employer satisfaction is the Employer Survey. The survey is conducted by the office of Institutional Research and is given to employers of graduates who were hired for a period of at least 6 months. This survey provides information and feedback for the university to monitor and enhance its programs’ qualities. The Employer Survey consists of 5 categories which are directly related to the Institutional Learning Outcomes as follows: Intellectual Skills, General Knowledge, Communication, Professional Knowledge, and Christian Commitment The number of survey questions depends on the program. Whereas other categories share the same questions, the Professional Knowledge Category has a different question list for each program due to the uniqueness of its subject. These questions are directly aligned with the Student Learning Outcomes at institutional and program levels. Evaluation Tools and Baseline Rate Data for Employer Satisfaction are collected and analyzed by the Office of Institutional Research based on the results of the Employer Survey. The Office of Institutional Research is required to report the results to the IEP Committee annually. In participating in the survey, employers of graduates are requested to agree or disagree with each question using a scale ranging from 1~4 with 1 being the strongest in terms of disagreement and 4 being the strongest in terms of agreement. The Oikos University Institutional Effectiveness Plan Committee has established a figure of 3.0 as an acceptable score. 12 employers have participated in the survey. The average satisfaction level of each question is as follows: <Chart 4.0> Average Score of Employer Survey

Categories (ILO) Overall(12)

1 Intellectual Skills 3.46

2 General Knowledge 3.34

3 Communication 3.24

4 Professional Knowledge 3.69

5 Christian Commitment 3.38

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<Chart 4.1> Employer Survey Result per Program

Intellectual

Skills General

Knwledge Communication

Professional Knowledge

Christian Commitment

1 2 3 4 5

Theology(2) 3.35 3.35 3.19 3.35 3.5

Music(1) 3.9 3.4 3.21 4 4

LVN(9) 3.32 3.3 3.35 3.61 3.31

Overall(12) 3.46 3.34 3.24 3.69 3.38

The result of the Employer Survey shows scores in all five categories surpassed the baseline established by the IEP Committee (3.0). However, the IEP committee identified the issue of low data collection rate as shown in the chart 4.1. For more reliable results, the IEP committee has discussed possibilities with our administrative staffs and faculty to determine if there are other possible actions we can immediately take to improve the survey collection rate. In order to obtain more reliable Employer Survey result, the CEP committee and the office of institutional research have designed and implemented action plans as follows: Implementation of Previous Action Plans 1) In order to increase the reliability of employer satisfaction survey, the office of

institutional research has decided to implement a web based survey form. Under the supervision of the director of institutional research, the office of IR has researched and tentatively decided to utilize “Surveymonky.com” which is one of companies

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

1 2 3 4 5

Theology(2)

Music(1)

LVN(9)

Overall(12)

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provides related survey services among others such as Mysurvey.com, Survey44.com, Esurveyspro.com, and Surveymoz.com.

Goal and Action Plans The IEP Committee identified the issue of an insufficient number of collected survey. For more reliable results, the IEP Committee has discussed possibilities with our administrative staff and pertinent faculty to determine if there are other possible actions we can immediately take to improve the survey response rate. In order to obtain more reliable Employer Survey results, the IEP committee has designed action plans as follows: Developing a computerized survey form. (Responsible Party: Director of Institutional Research) Support Activities: Based on the suggestion of the office of institutional research, the Director of Institutional Research designs and implements “Surverymonky.com” which is a web-based survey form on the university website.

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Employer Survey Form – LVN Program

Dear Employers Please take a moment to complete the survey. This survey is to assess how well our graduates have applied what

they’ve learned at our institution in their professional careers. All responses will be anonymous, and the results will be

utilized by the office of Institutional Research in the development of student learning outcomes.

We would greatly appreciate your taking the time to complete our survey by responding to each question on a scale of

1-4 (1 = poor, 2 = fair, 3 = good, 4 = excellent) or N/A (not applicable). Your thoughtful responses are critical to the

ongoing assessment and improvement of our programs. (GP: General Education Program Learning Outcome(PLO), MP:

Music PLO, TP: Theology PLO, LP: LVN PLO)

1. Information

Name of

Organization

Date (MM/DD/YYYY)

/ /

I have known the employee for □ 0~6 Months □ 6~12 Months □ More than a year Department LVN Program

2. How would you describe your employee’s ability to:

Intellectual Skills 1 2 3 4 N/A

1 Make insightful judgments using relevant information?

2 Solve problems that involve math skills?

3 Keep up to date with the latest research in his or her field?

General Knowledge 1 2 3 4 N/A

4 Use knowledge from the (natural) sciences?

5 Use knowledge from world history, Western culture, or the arts?

6 Be sensitive to diversity (in our culture, society, and communities)?

7 Be a responsible citizen/resident of a democracy?

Communication 1 2 3 4 N/A

8 Express himself or herself in writing?

9 Express himself or herself in a spoken context?

Professional Knowledge 1 2 3 4 N/A

10 Provide clinically competent and contemporary nursing care utilizing critical thinking and decision

making within the framework of nursing process. (LP1)

11 Practice within the scope of vocational nursing as designated by the Vocational Nursing Practice

Act in providing nursing care for individuals and groups experiencing common to complex health

states. (LP2)

12 Practice effective communication techniques when interacting with peers, patients, families, and

other health care team member in coordinating health care of individuals and group. (LP3)

13 Utilize health informatics and current technology in developing and providing health promotion

activities and nursing care management..(LP4)

14 Implement the different roles of a nurse as care provider, teacher, patient advocate, leader,

communicator in the continuum of care.(LP5)

15 Incorporate nursing knowledge in contributing to the nursing process in providing health

promotion, preventive, therapeutic and rehabilitative measures for clients of all ages and cultural

backgrounds. (LP6)

Christian Commitment 1 2 3 4 N/A

16 Apply fundamental knowledge of the Bible?

17 Pursue his or her vision and mission in life?

Institutional Research Department

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Student Learning Outcomes

Oikos University is committed to providing education that is relevant and contemporary. In order for our students to be qualified and competitive, Oikos University ensures that our programs assess students’ mastery of planned learning outcomes through multiple methods of evaluation. For the assessment, the Oikos University Institutional Effectiveness Plan Committee measures Student Learning Outcomes by analyzing the following metrics: Average Student GPA; Course Completion Rate; Data-Based Educational Effectiveness Analysis; and Licensure Pass Rate (Nursing Program). These indices provide a comprehensive picture of whether students are deriving benefit from their individual program and the university. They also measure whether students are learning sufficient material in their courses.

Average Student GPA

Baseline Average Student GPA Rate The Average GPA of the student body is one of the measuring tools for the school. The distribution of grades from high to low is an indicator that students are being challenged with the materials presented and that the materials are presented in a manner that facilitates student learning. In order to maintain satisfactory progress, students must attain a cumulative grade point average (CGPA) of 2.0 or higher or be on academic probation. However, since some of the programs at Oikos University require a higher GPA score as a part of the graduation requirements than 2.0, the IEP Committee has established a 2.75 GPA as the baseline GPA rate. Evaluation Tools Data for Average Student GPA are collected and analyzed by the Office of Institutional Research based on resources from each department. The Office of Institutional Research is required to report the results to the IEP Committee at the end of each term. Oikos University uses a 4.0 grading system to grade the quality of course work and determine the grade point average. Faculty members assign letter grades based on the following table:

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95-100 A 4.0 74-76 C 2.0 90-94 A- 3.7 70-73 C- 1.7 87-89 B+ 3.3 76-69 D+ 1.3 84-86 B 3.0 64-66 D 1.0 80-83 B- 2.7 60-63 D- 0.7 77-79 C+ 2.3 59 or lower F 0

The formula used for the calculation of Average Student GPA is based on the following formula: Average Student GPA Rate = S/C S= Sum of Average GPA in each course C = Number of Classes <Chart 5.0> Institutional Average Student GPA

Year Fall 2012 Spring 2013

Institutional Average (scale of 4.0) 3.38 3.255

<Chart 5.1> Average Student GPA Rate per school by semester

0

0.5

1

1.5

2

2.5

3

3.5

4

Bachelor of

Biblical

Master of

Divinity

Bachelor of

Music

Master of

Music

Average GPAs Fall 2012

Average GPAs Spring 2013

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Bachelor of

Biblical Master of Divinity

Bachelor of Music

Master of Music

Average GPAs Fall 2012 3.01 3.04 3.8 3.68

Average GPAs Spring 2013 3.25 3 3.2 3.57

When analyzing GPAs of all students on an “active” status over programs in the 2012~2013 Academic Year, the Average Student GPA rate has been roughly 3.32. The Average Student GPA of all programs in the University surpassed the IEP standard for the baseline GPA rate (2.75) and the previous year’s IEP goal (3.0). Oikos University currently enjoys a higher than average GPA among its student body. The IEP Committee decided to keep implementing rigorous grading system by instructors. Implementation of Previous Action Plans In order to maintain and improve the previous year’s Institutional Effectiveness Plan, Oikos University has implemented the following process and procedure: 1) School of Music and Theology faculty instructed all faculty members to apply more

rigorous standards to class participation, assignments and grading according to standards designed in the fall 2012 semester.

Goal and Action Plans The Oikos University IEP committee has decided to maintain an Institutional GPA Goal for the 2013~2014 academic year of 3.0. For maintaining an institutional GPA goal, the IEP committee has designed action plans as follows: School of Music Rubrics on Performance (Responsible Party: Director and Faculty) Support Activities: Develop measurable grading rubrics for private lesson and group performance class where the standard assessment is hardly applicable. School of Theology Rigorous grading policies (Responsible Party: Dean and Director)

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Support Activities: Regulate grade “A” (A+, A and A-) within 35% per class and if the there are more than 35% of “A”s have faculty interview with Director for validity. Performance Peer Review (Responsible Party: Dean and Director) Support Activities: In order to Improve and validate student performance level, School of Theology plans to have external student performance peer reviews from faculty at peer schools. Course Completion Rate The Course Completion Rate represents the percent of students who completed courses out of the total number of students who attempted courses. As a part of student learning outcome measurements, the IEP Committee measures every course attempted in the 2012~2013 academic year and considers the course “completed” if a student earned credits from the course. Evaluation Tools and Baseline Course Completion Rate Data for Course Completion Rates are collected and analyzed by the Office of Institutional Research based on resources from each department. The Office of Institutional Research is required to report the results to the IEP Committee at the end of each term. The IEP Committee has adopted a 90% as an institutional baseline course completion rate. The formula used for the calculation of Course Completion Rates is as follows: Course Completion Rate = (E – (W + I + F))/ E E = Number of Enrollment W= Number of Withdrawal I = Number of Incomplete F = Number of Grade of “F” <Chart 5.2> Annual Course Completion Rate

Year Fall 2012 Spring 2013

Average Rate (%) 89.30% 92.98%

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<Chart 5.3> Course Completion Rate per Program by semester

School of Theology

School of Music School of Nursing

Course Completion Rate (%) Spring 2012 86.30% 100.00% 94.00%

Course Completion Rate (%) Fall 2011 92.60% 100.00% 91.50%

When analyzing the results of the course completion rates in each program in the 2012~2013 Academic Year, the University achieved an institution-wide course completion rate of over 91%. The Course Completion Rate in programs surpassed the IEP standard for the Course Completion Rate (90%), except followings: School of Theology (Spring 2012) The IEP Committee required School of Theology to design appropriate action plans to maintain the rate for the next academic year. Implementation of Previous Action Plans In order to achieve the previous year’s IEP goal, Oikos University has implemented the following process and procedure to improve Course Completion Rate:

1) School of Music and Theology has implemented Student Struggling Alert System: Instructors must notify the administration whenever it is discovered that a student is struggling. Also, instructors will be asked periodically throughout the semester for names of students that may be struggling. The coordinator will then meet with each

75.00%

80.00%

85.00%

90.00%

95.00%

100.00%

105.00%

School ofTheology

School of Music School of Nursing

Course Completion Rate (%) Fall2012

Course Completion Rate (%)Spring 2013

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student individually, determine if there is a solvable problem and place the student with a qualified work-study TA for tutoring sessions.

2) For students advising, the faculty in School of Theology had individual meetings in a scheduled manner with most undergraduate and graduate students for advising. In addition, students in Nursing program could also get extra advising for their academic matters irregularly from Dean or Director by visiting office, emails, or phone calls.

Goal and Action Plans The Oikos University IEP committee has established a Course Completion Rate Goal for the 2013~2014 academic year of 90%. For improving and maintaining an institutional course completion rate goal, the IEP committee has designed action plans as follows: Program Level Action Plans School of Music Advisory System (Responsible Party: Dean and Administrators) Support Activities: Struggling students who were informed by instructors are to meet with the Director in order to create an action plan to successfully complete course work. School of Theology Class Level “Struggling Student Alert System” (Responsible Party: Dean, Director and Instructors) Support Activities: Have class instructors monitor and report students who are having difficulty in following lessons and assignments to the program director and dean by 4th week of class. Dean and Director are to schedule a private counseling session with struggling students to design supporting guidance and activities.

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Licensure Passing Rate (Nursing Program)

The Board of Vocational Nursing and Psychiatric Technician (BVNPT) require candidates to pass this exam for licensure as a registered nurse/ licensed vocational nurse. The majority of test items are written at the application or higher levels of cognition; examples of cognitive level include memorization or recall, knowledge, analysis and application of students’ disciplines. The IEP Committee has decided to include the licensure passing rate as a part of learning outcome measurements in our nursing program. Baseline Retention Rate Since BVNPT require a minimum of 75% as the institutional licensure passing rate, the IEP committee has adopted a 75% baseline. This baseline rate will become the IEP standard for the Licensure Passing Rate. Evaluation Tools Data for the passing rate of NCLEX-PN and NCLEX-RN are provided and reported to the university by BVNPT and BRN quarterly. The Dean of the School of Nursing collects data from each program and reports the results to the IEP Committee annually. <Chart 5.10> NCLEX Passing Rates

Program 2010 2011 2012 2013

Student # Student # QTR. 1-2

QTR. 3 QTR. 4 QTR. 1

NCLEX-PN (Associate of Science in Nursing Program)

Examinees 19 17 3 3 5 5

Pass 11 7 1 2 3 4

Fail 8 10 2 1 2 1

Rate 58% 41% 33% 67% 60% 80%

When analyzing the data of the test result 2012~2013 Academic Year, the Nursing program retains a roughly 70% pass rate, which does not attain the baseline established by the IEP Committee (75%). However, pass rate has increased every quarter constantly compared to the previous academic year. Implementation of Previous Action Plans In order to achieve the previous year’s IEP goal (NCLEX-PN: 75%), the campus has implemented the following process and procedure to improve Licensure Passing Rate:

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1) The LVN program has established a review class of NCLEX-PN which students can also review ATI (Assessment Technologies Institute) comprehensive exam questions in order to booster the passing rate.

2) The admission assessment test policy in LVN program has been revised as follows: The admission assessment test has been changed to TEAS (Test of Essential Academic Skills) which is more comprehensive and intensive instead of C-NET (Center for Nursing Education & Testing) used previously; Limit the frequency of the TEAS test at a maximum of 2

3) The LVN program has developed ATI exit exam as one of the graduation requirements as follows: LVN students should pass the OU LVN Comprehensive exit exam with a minimum score of 75%.

4) The LVN curriculum has been extended three terms to four terms which Medical-Surgical nursing is divided into two terms instead of one term only. Therefore, the length of the program has been extended from 12 months to 16 months to effectively conduct the new curriculum.

Goal and Action Plans The Oikos University IEP committee has established the NCLEX-PN pass rate for the 2013~2014 academic year of 75%. For improving the licensure pass rate, the IEP committee and the School of Nursing have designed action plans as follows: Action Plans Entrance Exam/ Interview (Responsible Party: VN Director/Assistant Director) Support Activities: Increase the Entrance Exam (TEAS) baseline from 3 (Proficient Level) to 4 (Advanced Level) out of 5 (Exemplary) which will be technically applied from spring 2014 cohort. Apply Director/Designee Entrance Interviews before accepting students to check the nursing aptitude for ethics and basic competency of general knowledge. Advisory System (Responsible Party: VN Director, Assistant Director and Faculty) Support Activities: Enforce faculty advising policy from recommendation to mandatory as once per semester with assigned faculty. Attendance Policy (Responsible Party: VN Director, Assistant Director and Faculty) Support Activities: Design and implement more rigorous attendance policy with reinforced absence and tardiness regulation. Practicum Schedule (Responsible Party: VN Director, Assistant Director and Faculty) Support Activities: Increase patient simulation time in classes with clinical component.

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Enforced ATI Policy & Remedial Plan (Responsible Party: VN Director, Assistant Director and Faculty) Support Activities: Reinforcing the baseline of ATI Predictability Test to allow the student’s NCLEX-PN examination; Tightening up the ATI attempt frequency, ATI tutoring plan by score, and ATI remedial plan between another attempt. Term Comprehensive Exam (Responsible Party: VN Director, Assistant Director and Faculty) Term based ATI Comprehensive Exam has been implemented at the end of the term from spring 2013 term starting with new cohort. Two attempts are given maximum. Failed students can not progress on the next level until the completion of the remediation. The detailed outline and policy will be developed during Academic year 2013-2014. Attendance in NCLEX-VN Review Class (Responsible Party: VN Director) Support Activities: Strictly monitoring the NCELX-RN Review Class Attendance as over 90% as graduation requirement.

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IEP Summation Oikos University is pleased to present the above Institutional Effectiveness Plan to any interested parties. The university’s past experience has been a major influence on prospects for the future, and has prompted many changes in the overall direction of the university, including: co-curricular activities, the student advisory system, the academic progress monitoring system, expanding the network of job placement resources, improving the alumni tracking system, and an upgrading of curricula to ensure that the graduates are well prepared for the marketplace. Oikos University anticipates continuing to improve our educational system, student satisfaction and learning outcomes, and our entire university infrastructure through the institutional effectiveness plan.