Insurance Final Report

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    CHAPTER 1

    1.1Review of Insurance Company in NepalInsurance in Nepal is still in the growth stage despite being 62 years old. The first insurance

    company was established in Nepal in 1947. Before that some insurance companies from

    India were operating in Nepal. The development of insurance business is closely related to

    the beginning of industrialization in Nepal around 1940. The first join stock company,

    Biratnagar Jute Mills, was established in 1936. The first bank Nepal Bank Limited was

    established in 1973. During that period many industries came up in the Terai belt. The

    Second World War began immediately after. Indian entrepreneurs came to Nepal to establish

    factories. There was a need for the factories to be backed by insurance. Indian companies

    took the initiative to ensure those industries. Nepal bank provided loan to entrepreneurs. To

    insure these loans, Nepal Bank established Nepal insurance and transport company in 1947

    as its subsidiary which was truly first Nepal insurance company. That company now operates

    as Nepal Insurance Company.

    Now 62 years after the first Nepali insurance company set up, there are 25 insurance

    companies with more than 300 branches throughout the country. In terms of number of

    companies, number of policies sold and revenue earned, there has been spectacular rise in the

    insurance business. There are still many areas that the Nepali insurance sector has not been

    able to cover, but there is no denying the act that the sector is witnessing accelerated growth.

    Beema Samiti (Insurance Board) an autonomous body, established to develop, systemize,

    regularize and regulate the insurance business of Nepal under Insurance Act, 1992.

    1.2 Introduction of Insurance

    The insurance policy is a contract between the insurer and the insured, known as the

    policyholder, which determines that claims which the insurer is legally required to pay, in

    exchange for payment, known as the premium.

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    The insurance policy is generally an integrated contract, meaning that it includes all forms

    associated with the agreement between the insured and insurer.

    Parties involved in Insurance Policy are

    y InsuredA person whose interest is protected by an insurance policy: a person who contracts for

    an insurance policy that indemnifies him against loss of property or life or health etc.

    insured person may be individual, mortal, person, somebody, someone even soul of a

    human being.

    y InsurerInsurer is the insurance company which takes the risk of insured person.

    1.3 Types of Insurance Policy

    There are more than 150 different types of policies that people can choose from. But the

    majors are classified under four categories. They are stated bellow:

    y Life- InsuranceIn general, life insurance is a type of coverage that pays benefits upon a persons death or

    disability. In exchange for relatively small premiums paid in the present, the policy

    holder receives the assurance that a large amount of money will be available in the future

    to help his or her beneficiaries pay debts and funeral expenses. Some forms of lifeinsurance can also be used as a tax-deferred investment to provide funds during a

    persons lifetime for retirement or everyday living expenses.

    y Non Life- Insurance Non life- Insurance is also called General insurance, which includes automobile and

    homeowners policies. It provides payment depending on the loss from a particular

    financial event. General insurance typically comprise any insurance that is not

    determined to be life insurance.

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    o Life, property and wealth are always at risk.o Risk of accidents, natural calamities, disasters, theft, riots etco The it-cant happen to me attitude is most unwiseo Insurance is the best safeguard to mitigate risko Insurance alleviates loss in the event of risk becoming a reality.o Insurance is sensible, practical and above all, the right thing to do.

    1.5Insured and Insurer Inter-relation

    There should be a good relationship between insured and insurer in order to prosper of

    insurance company. Insurance companies, along with the brokers and agents who sell life

    and non life insurance, are committed to safeguarding insureds rights when they shop for

    insurance and when insured submit a claim for concerned loss. Insureds rights include the

    right to be informed fully, to be treated fairly, to timely complaint resolution, and to privacy.

    These rights are grounded in the contract between insured and insurer and the insurance laws

    of insured people province. With rights, however, come responsibilities including, for

    example, the expectation that insured person will provide complete and accurate information

    to their insurance company. The policy outlines other important responsibilities. Insurers,

    their distribution networks, and governments also have important roles to play in ensuring

    that insured rights are protected.

    Rights and Interest of Insured Person

    There are many interests and rights of Insured persons. Some of them are listed bellow:

    y To be informedInsured can expect to access clear information about his/her policy, coverage and theclaims settlement process. Insured have the interest or right to an easy to understand

    explanation of how insurance works and how it will meet his/her needs. Insured also have

    a interest to know how insurers calculate price based on relevant facts. Under normal

    circumstances, insurers will advise an insurance customer of the customers intermediary

    of changes to, or the cancellation of, a policy at least 30 days prior to the expiration of the

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    policy, if the customer provides information required for determining renewal terms of

    the policy at least 35 days prior to the expiration of the policy.

    Insured have the right to ask who is providing compensation to his/her broker or agent for

    the sale of his/her insurance. Insureds broker or agent will provide information detailing

    for he/she how he or she is paid, by whom, and in what ways.

    Insurance companies should disclose their compensation arrangements with their

    distribution networks. Brokers and agents are committed to providing information

    relating to ownership, financing, and other relevant facts.

    y Insured has interest to complaint resolutionInsurance companies, their brokers and agents are committed to high standards of

    customer service. If insured has a complaint about the service he/she has received, then

    he/she has a right to access Insurer Companys complaint resolution process. Insurer,

    agent or broker can provide he/she with information about complaint is heard and

    promptly handled.

    y Professional service interestInsured has the right to deal with insurance professional who exhibit a high ethical

    standard, which includes acting with honesty, integrity, fairness and skill. Brokers andagents must exhibit extensive knowledge of the product, its coverage and its limitations

    order to best serve insured.

    y Interest of privacyBecause it is important for insured to disclose any and all information required by an

    insurer to provide the insurance coverage that best suits them, he/she has the right or

    know that his/her information will be used for the purpose set out in the privacy

    statement made available to insured by broker, agent or insurance representative. This

    information will not be disclosed to anyone except as permitted by law. Insured should

    know that insurers are subject to countrys privacy law.

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    y Social insurance interestA person who is insured under social insurance scheme inside country, he/she is entitled

    to a pension on the basis of his contributions in a country. A person should be provided

    widows pension, orphans benefit, maternity allowance under social insurance scheme.

    y Flexible standardInsured person may have the interest of flexible standard in insurance scheme. One

    scheme should cover the many sub related area. For example, if wok related injuries has

    been applied to anyone and he/ she is injured as a result of the hurricane, either while on

    the way to work, or during work, or on the way home from work, payments have been

    handed out to him/her and it should be classified as work related deaths.

    y Simplified proceduresThe procedures of insurance company are taken as a load. In many cases, insured persons

    have to wait for long time to complete the unwanted procedure. People are supposed to

    wait long time to get payment from the insurance company. Therefore, these kind of

    procedures have to be simplified.

    y Speedy paymentsInsured people always want to have speedy payments. In many cases, customers have to

    wait long time for payment even the claim is satisfied. The delay of payment should be

    supervised by the concern authority.

    y Health care Quality InformationPeople, who are insured under health insurance scheme, health care providers must

    measure, analyze and report data on health care quality and effectiveness. Information

    obtained by the insurer in the process of health care quality and effectiveness evaluation

    must be annually communicated to the served population through mass media to the

    insured people.

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    Despite of all the objectives of Insurance Supervisory Authority, the major one is to

    protecttherights andinterests ofinsuredentity.

    1.6Number of Insured in Nepal

    The number of insured in both life and non-life insurance is in increasing rate.

    YearNo of LifeInsured

    No of Non-LifeInsured Total No Insured

    2061/62 305,000 239,000 544,000

    2062/63 330,000 204,000 534,000

    2063/64 350,000 246,000 596,000

    2064/65 390,000 269,000 659,000

    2065/66 470,000 307,000 777,000

    Table: 1.1

    Figure: 1.1

    The total number of insured (Life and Non-life) at fiscal year of 2065/66 is seven hundred

    seventy seven thousand. It was only six hundred and fifty nine thousand at fiscal year of

    2064/65. The percentage has been increased this year is 17.90%, compared to 2064/65.

    Similarly, the percentage has also been increased from fiscal year 2062/63 to fiscal year

    0

    100,000

    200,000

    300,000

    400,000

    500,000

    600,000

    700,000

    800,000

    900,000

    2061/622062/632063/642064/652065/66

    NoofLife Insured

    NoofNon-Life Insured

    TotalNo Insured

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    2065/66. But at fiscal year 2062/63, the percentage of total number of insured has been

    decline by 1.87% as compared to the fiscal year of 2061/62.

    The total number of insured in life insurance and non-life insurance are also shown in table

    1.1. During 5 years, from fiscal year 2061/62 to 2065/66, the number of insured in both life

    and non-life sector, has been increased remarkably.

    1.7Role of Insurance Supervisory Authority

    The Central Government has established the Insurance Regulatory and Development

    Authority to regulate the insurance industry. This authority has formulated the Insurance

    Regulatory and Development Authority. These regulations spell the various rights of an

    insured and the protection of policyholders interests.

    Many insurance companies are mainly focusing on increasing sales policy. However, insured

    have an insurable interest in the policy, their interest were not identified in many cases.

    According to Orans Dictionary of the Law (3rd

    Ed.) Insurable interest is a persons or

    entitys real financial interest in an object: the interest being the fact the person or entity will

    suffer financially if the insured object is damaged or destroyed. Insurable interest is not

    limited to simply an ownership interest.

    An insured is the written identity in the policy of the person or entity that has an insurable

    interest in the object subject to insurance. An insured may have an insurable interest in all

    contents covered by an insurance policy.

    Insurance companies, along with the brokers and agent who sell home, auto, business and

    any kind of insurance, are committed to safeguarding insureds rights and interests when

    insured shop for insurance and when he/she submit a claim following a loss. Insureds rights

    include the right to be informed fully, to be treated fairly, to timely complaint resolution, and

    to privacy. These rights are grounded in the contract between insured and your insurer and

    the insurance laws of your province. Meanwhile, the insured also have the responsibility of

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    providing complete and accurate information to the insurer.Insurers, their distribution

    networks, andgovernments also have important roles to play in ensuring that insureds

    rights and interests areprotected. Undervarious laws andregulatory, ISA issupervising

    works ofinsurancecompaniesregardingtheprotection ofinsuredrights andinterests.

    The activity performed by the Insurance Supervisory Authority since its setup and until now

    was conducted in seven main directions:

    i. The institutional and functional construction of the Insurance SupervisoryAuthority

    ii. Elaborating and applying the secondary legislation for the insurance filed.iii. Licensing the insurers and the Insurance brokersiv. Managing the Compulsory Insurance- Motor Vehicle third party liability and

    solving the policyholders claims

    v. Supervising and controlling the activity of the insurers and the insurance brokersvi. Managing the Special Fund for the Policyholders Protection

    vii. Nepalese Integration and International Relations

    1.8 Instrument of the Insured Interest Protection

    i. Right of the insured may be protected either through pre-court settlementprocedures or through filing a law suit at court.

    ii. Cases of damage to the insured property may be decided both through pre courtsettlement and at court.

    iii. Decisions about compensation for health and any moral damages are filed throughcourt only.

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    Main objectives of supervision are to ensure that the undertakings business continues to

    comply with the laws, regulations and administrative provisions with which the undertaking

    must comply and to prevent or remedy any irregularities prejudicial to the interests of the

    assured persons. In Nepal, Beema Samiti is an autonomous body which regulates the

    insurance business of Nepal under Insurance Act, 1992.

    1.9 Objective of Supervisory Authority

    These are the main objectives of supervision.

    y Adequate premiums and sufficient provisionsy Sufficient free assets to cover unexpected lossesy Reinsurance covery Balance sheets, profits and loss accounts and accounting standards are established on

    the basis of uniform principles and correctly reflect the financial standing of the

    undertaking.

    y Detailed information about the object and conditions of the contract in order to judgethe product offered.

    y Whether many insurance companies have held their AGMs for yearsy How well insureds interest is being protected by the concern insurance company.y How much risk would the company face derived from its current business and from

    its future business plan?

    y Does the company have enough assets to face this future risk?y Will the company need a capital injection in the future to support the risks?

    Reasons forInsurance Supervision

    y The social importance of insurance to both the private and commercial policyholdersy

    The special features of the insurance producty The confidence requirement of the insurance industry.

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    CHAPTER 2

    2.1 Methodology

    This report is prepared on the basis of data available. Methodology basically deals with the

    source of data i.e. from which sources data has been collected. Data required for the

    preparation of this report were collected from mostly secondary source. Because of the time

    constraint, I was not able to go through primary source.

    2.2Secondary SourceThe different secondary sources that are used while preparing this report are listed below:

    o Internet: Google, various WebPageso Companys broachero Annual report of Beema Samiti and others

    2.3LimitationsThere are several limitations that hindered the proper analysis of this study. These are:

    Difficult in analyzing the information obtained from different secondary sources dueto the qualitative nature of information.

    Another limitation to the study is the lack of statistical data. Report is mainly basedon the secondary data.

    The deep comprehensive analysis and study couldnt be done due to time constraints.The report is mainly based on secondary source. There are many types of insurance policy

    provided by the insurance company. But this report is mainly focused on the life and non life

    insurance on surface. The total premium collected under life and non life insurance, claim

    ration, no of agents, no of insured persons and analysis is done base on this information.

    2.4Purpose of this PaperThis paper has been prepared as per the requirement of academic purpose. It tries to outline

    Insurance Company in Nepal, Insurance Supervisory Authority, and its objectives and how

    well insureds interests are protected by ISA.

    To analyze various activities of insurance company To understand how organization works towards insureds interest protection To indentify the various services and facilities offered by the insurance company.

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    CHAPTER 3

    3.1 Total Number of Agents

    An agent is a person who represents a principal, who can be another person or a company,

    and act in the principals behalf. An insurance agent represents the insurance company and

    he/she mush be licensed by the state in which they conduct business.

    The main duty of agents is to sell insurance. They also explain the benefits of insurance, and

    give their insured information as to what is covered and what isnt. He/she may also provide

    service after a loss, informing the insured what steps need to be taken to have the claim paid.

    The insurance company is responsible for the acts of its agents, and it can be assumed by the

    insurance applicant that any information or payment of money to the agent will be received

    by the insurance company.

    Year Registered Renew Total

    2056/57 800 1323 2123

    Table: 1.2

    The total number of Agents at the fiscal year 2056/57 was two thousand one hundred and

    twenty three only. Among this, registered and Renew are 800 and 1323 respectively.

    3.2 Total Number of Surveyors

    Surveyors are professionals who assess the loss or damage and serve as a link between the

    insurer and the insured. They usually function only in non-life business. Their job is to assess

    the actual loss and avoid false claims. Surveyors like agents, are not employees but are

    independent professionals hired by the insurance company.

    Year Registered Renew Total2052/53 41 52 93

    2053/54 26 44 70

    2054/55 26 55 81

    2055/56 20 57 77

    2056/57 31 59 90

    Table: 1.3

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    Figure: 1.2

    At fiscal year 2056/57, the number of surveyors is 90. This was only 77 at the fiscal year

    2055/56. The percentage has been increased is 16.88 in fiscal year 2056/57 as compared to

    2055/56. Among 90 numbers of surveyors, 31 are registered and 59 are renewed.

    Similarly, if we see the table 1.3, the total number was greater in fiscal year 2052/53 as

    compared to 2056/57. It was 93 which have been declined to 90. The comparison of these

    two fiscal years, we can notice that the number of surveyors in registered is decreased by 10

    in fiscal year 2056/57; in contrast, the number was increased by 7 in renewed part, as

    compared to fiscal year 2052/53.

    3.3 Total Premium Collection

    Premium is the payment made by the policy holder (typically) to the insurance company to

    maintain a policy and keep it active.

    Premium Collected

    YearLifeInsurance Non-Life Insurance Total Premium Collected

    %Increased

    2052/53 26.15 72.95 99.1 9.19%

    2053/54 28.85 81.33 110.18 11.18%

    2054/55 34.08 99.55 133.63 21.28%

    2055/56 44.94 106.48 151.42 13.31%

    2056/57 49.43 130.2 179.63 18.63%

    Table: 1.4 (In Crore)

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    2052/53 2053/54 2054/55 2055/56 2056/57

    Registered

    Renew

    Total

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    Figure: 1.3

    The total premium collect at fiscal year 2056/57 was Rs. 179.63 crore. In which the non-life

    insurance has the contribution ofRs. 130.20 crore where only Rs. 49.43 from the life insurance

    business. Similarly, at fiscal year 2052/53 the total premium collected was Rs. 99.1 crore. In

    which the non-life insurance has the higher contribution ofRs. 79.95 as compare to the life

    insurance business. The table 1.4 shows that the percentage of total premium collected was

    increased in each year than previous year. During the five year from fiscal year 2052/53 to

    2056/57, the percentage of total premium collected has been increased as 9.19%, 11.18%,

    21.28%, 13.31% and 18.63% respectively. If we compare the nonlife insurance to life

    insurance, the premium collected during the five years from non-life insurance business was

    more than life insurance business.

    3.4 Total Claim Paid

    A liability of Insurance Company that is to be paid if insured reported his/her claim or injury

    or damage. In order to get claim from insurance company one must has to have the evidence

    of losses occurred.

    0

    0.05

    0.1

    0.15

    0.2

    0.25

    0.3

    0.35

    0.4

    0.45

    Claim Ratio

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    Claim Paid

    Year

    Life

    Insurance Non-Life Insurance Total Claim Paid

    %

    Increased

    2052/53 4.6 10.96 15.56 25.99%

    2053/54 5.22 12.84 18.06 16.07%

    2054/55 6.28 16.4 22.68 25.58%

    2055/56 18.05 18.25 36.3 60.05%

    2056/57 18.04 24.48 42.52 17.13%

    Table: 1.5 (In Crore)

    The total claim paid at fiscal year 2056/57 was Rs. 42.52 crore. In which the non-life insurance

    has the payment ofRs. 24.48 crore where only Rs. 18.04 from the life insurance business.

    Similarly, at fiscal year 2052/53 the total claim paid was Rs. 15.56 crore. In which the non-life

    insurance has the higher payment ofRs. 10.96 as compare to the life insurance business. The

    table 1.4 shows that the percentage of total claim paid was increased in each year than previous

    year. During the five year from fiscal year 2052/53 to 2056/57, the percentage of total claim paid

    has been increased as 25.99%, 16.07%, 25.58%, 60.05% and 17.13% respectively. There was a

    tremendous increment of the percentage of claim paid at fiscal year 2055/56 as compare to other

    years during five years. If we compare the nonlife insurance to life insurance, the claim paid

    during the five years from non-life insurance business was more than life insurance business.

    Figure: 1.4

    00.05

    0.1

    0.15

    0.2

    0.25

    0.3

    0.35

    0.4

    0.45

    Claim

    Ratio

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    3.5 Claim Ratio

    Claim ratio is the ratio between total losses paid out in claims by the insurance company and

    total premium collected during the year. For example: if an insurance company pays out Rs.

    60 in claims of every Rs. 100 in collected premiums, then its claim ratio is 60%.

    Claim Ratio

    Year

    Life

    Insurance Non-Life Insurance

    2052/53 17.59% 15.02%

    2053/54 18.09% 15.79%

    2054/55 18.43% 16.47%

    2055/56 40.16% 17.14%

    2056/57 36.52% 18.81%

    Table: 1.6

    The claim ratio of life Insurance Company at fiscal year 2056/57 was (36.52%) double as

    compare to Non-Life Insurance Company (18.81%). Similarly, at fiscal year 2055/56, the

    claim ratio was more then doubles of Life Insurance Company as compare to Non-Life

    Insurance. During five years, from fiscal year 2052/53 to 2056/57, the claim ratio has been

    increased in each year as compared to previous years for both Life Insurance Company and

    Non-Life Insurance. The claim ratio of Life Insurance during first three years as shown in

    table 1.6 was slightly higher then Non-Life Insurance Company.

    Figure: 1.5

    0

    0.05

    0.1

    0.15

    0.2

    0.25

    0.3

    0.35

    0.4

    0.45

    Claim Ratio

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    CHAPTER 4

    4.1 Challenges

    In Nepal, the insurance companies have, generally, posted healthy growth over the years. But

    only 4% of the countrys population has life insurance policies. Challenges are:

    o The insurers in Nepal have been alleged of being more urban centric and reluctantto do business in rural areas. The reason may be the lack of skilled insurance

    workers.

    o Lack of coordination among other money market regulators like Nepal RastraBank and Securities Exchange Board of Nepal is seen as another problem for the

    healthy growth of the sector.

    o Lack of awareness and access to agriculture insurance amongst farmers.o Lack of legal and regulatory framework.o Limited financial capacity of private insurance companieso Lack of exposure to international insurance technologieso Non availability of data and informationo Lack of rural branch network of the insurers.o There are certain fundamental principles of insurance. The insured and insurer

    both need to be aware to respect them. The extent to which these principles are

    being followed among the companies. Even the insurers in the developed

    countries have not been able to strictly follow these principles. This is also the

    same in Nepal.

    o Lack of education and awareness.o The Insurance Act is over 17 years old and it should be revised in order to cater

    the new changes in insurance sector.

    o Absence of avenues for long term investment for insurance.o One of the greatest bottlenecks of the sector again is in finding the trained human

    resource. There is a lack of availability of national insurance training institute.

    o Some managers in insurance business have migrated to the banking sector makingthe situation worse. There is a severe shortage of middle level and higher level

    managers in insurance company.

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    CHAPTER 5

    5.1 Solutions

    Based on Analysis

    Based on analysis part of chapter 3, I felt myself for these solutions.

    The number of insured persons in life insurance is greater in comparison to the nonlife insurance company. So that insurance business should go for more marketing of

    non-life insurance policy to increase the sales of policy. In addition they also need to

    find out the reasons why the sales of non life insurance policy have been decreasing

    so that perfect initiation they can start. (referring table 1.1)

    In comparison to fiscal year 2052/53, the number of surveyors was declined in2056/57, It was 93 in 2052/53, but it was declined by 3 in 2056/57. As surveyors are

    the person who have the direct link to the insured persons. The reason for declining

    might was lack of proper training, good incentives, and other facilities, they were not

    provided. Therefore, insurance business should have the proper understanding of

    surveyors and agents need. (referring table 1.3)

    The premium on policies is the main source of fund for the insurance company.Because they can invest collected premium into productive area and take advantage

    of it. Therefore, insurance companies always try to collect more premium thorough

    the sales of policies. The table 1.4 shows that the premium collected on life

    insurance was very low in comparison to non-life insurance, during five years. So

    that necessary steps need to be taken to increase the premium from life insurance

    sector.

    Total claim paid by the insurance companies has been increased in each year. Thetable 1.5 shows that it was only 15.56 at fiscal year 2052/53, but it has been reached

    to 42.52 crore at 2056/57. Whether the claim made by insured is genuine or not, why

    the claim payment has been increased in each year, how can it be reduced. These

    questions should be addressed first.

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    Claim ratio is the payment of claim, out of premium collected during the year. It has been increasing highly in life insurance Company in comparison to non-life

    insurance sector. For instance, it is beneficial to have minimal claim ratio to the

    insurance business. Lower the claim ratio higher the opportunities of fund

    investment. Therefore, insurers need to be active at the time of policy sold. Because

    there are many examples that insurers are been to the part of fraud by the insured

    persons. (referring table 1.6)

    Others

    Despite all above challenges (chapter 4), the insurance business in Nepal has by now become

    an industry with lucrative returns. There are many areas that the Nepali insurance sector has

    not been able to cover. There are some solutions to face those challenges.

    There is no denying the fact that insurance companies have been successful inincreasing the awareness level among Nepalese about the merits of an insurance

    policy. However, the insurance penetration into deed and wide corners of the country

    is still very low. For example, according to one widely accepted data, only 4% of the

    countrys population has life insurance policies. And, this too limited to the big cities

    only. But given the fact that insurance companies report good earnings even with

    such minimal market penetration, one can only imagine the scale to which the

    business can grow. So that the insurance company should focus on marketing their

    policy all over the Nepal, not just only in cities.

    Unfortunately, Nepalese insurance companies dont sell policies specific toagriculture sector.

    For example, there is no crop insurance. This is a big paradox to a

    country known as agriculture economy. The reason according to the insurance

    companies for their reluctance to provide such insurance is the lack of regulations for

    such business. The other hand regulators say that because of high risk of moral hazard

    in this business they are not able to come up with the regulation. Therefore, such

    regulation should be implemented as soon as possible by the government.

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    Farmers in Nepal are forced to take the risk of crop failure every year as the monsoonis getting more unpredictable. If the farmers have access to crop insurance, the

    productivity will definitely increase. The insurance companies will be forced to share

    the metrological data easily available to them to the farmers so that they can precisely

    know about the forthcoming weather conditions.

    According to insurance companies, due to lack of skilled human resources will towork in rural, insurers in Nepal have been alleged of being more urban centric and

    reluctant to do business in rural areas. The company not only has to bear the expenses

    of running an office but also for the accommodation of the staff involved. Despite

    these challenges, if a company manages to setup its business outside the cities, it

    would have to bring innovative micro insurance schemes suitable for the village

    people and rural economy. Therefore, in order to encourage insurance company to set

    up their business even in villages, government should provide them different facilities

    like tax subsidy, financial support and so on.

    To increase the skilled human resource, there should be an availability of nationalinsurance training center. Training will be given not only to the existing and

    prospective employees and agents of the insurance companies but also to the

    members of the insurance board and the investors interested to enter into this

    business.

    There must be economic benefit for the insured from the insurance policy if there isprofit. If there is any loss the insurer should also bear a part of it. If it were not the

    case, then it would have been similar to gambling.

    Insurance companies should have adequate financial backing to withstand a potentialcrisis. There is a very small capital requirement for establishing insurance companies

    in Nepal. Like Rs 100 million for non-life insurance and Rs 250 million for life

    insurance. Therefore, the decision of the samiti not to issue new license should taken

    and should increase the need of capital.

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    In order to expand the market, insurance should be made compulsory for everyone.For example, the compulsory third party insurance has expanded the market.

    Similarly, the insurance company should come out with new products and cover

    wider geographical areas.

    Information on insurance is so limited in the college curriculum. It is only in the BBSthird year that insurance education is available but that too as an elective subject

    conjoined with banking. Therefore, the subject has to be considered as major by the

    universities.

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    CHAPTER 6

    6.1 Summary

    The insurance business in Nepal has by now become an industry with lucrative returns. This

    is supported by the fact that big business houses are either already in to the business or are

    planning to do so. There has been an exponential growth in a number of insurance companies

    operating in Nepal. For instance, in fiscal year2004/05, there were only 18 insurance

    companies, life and non-life combined, in Nepal. The number now stands at 25. Over a dozen

    more companies are seeking permission from insurance board to start their operation.

    The insurance companies have, generally, posted healthy growth over the years. The total

    premium collected by insurance business grew by 9.19%, 11.18%, 21.28%, 13.31% and 18.63%

    in each year, both combined life and non-life insurance, in Nepal.

    Similarly, the total insured persons have also been increased remarkably over the period of

    five years. It was 544,000 at fiscal year 2052/53, but now the number is 777,000 (FY

    2056/57).

    Total claim paid by the insurance companies has been increased in each year. It was only

    15.56 at fiscal year 2052/53, but it has been reached to 42.52 cror at 2056/57.

    The robust growth in insurance business is only natural as starting a company requires a

    minimum capital of Rs 250 million in life insurance and Rs 100 million for non-life

    insurance company.

    The insurance industry in Nepal is small in terms of size, and relatively young. The industry

    had been also opened up at around the same time, but doesnt seem to have made such

    progress as its southern counterpart. This is due to many factors.

    y The problem of logistics, making areas of the country not easily accessible.y Low level of insurance awareness among the rural folk

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    y Absence of avenues for long term investment for insurance companiesy The relatively young and small stock market.

    Potential in Nepal insurance market is high, as only around 4.5% of the population is

    covered. There is therefore scope for growth and that will augur well for the country as well.

    The International Association of Insurance Supervisors (IAIS), which is the international

    body of insurance regulators, has laid down 28 core points as the principles for insurance.

    There principles provide guidelines for cooperation among companies, safeguarding of the

    rights of the insured, corporation among governance and operational aspects. These core

    principles have not been effectively implemented here in Nepal.

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    Abbreviations

    ISA Insurance Supervisory Authority

    AGM Annual General Meeting

    IAIS International Association of Insurance Supervisor

    ED Edition

    Bibliography

    New Business Age

    The Boss Magazine

    AnnaPurna Post

    www.google.com

    Hope page of Beema Samiti

    www.answer.com

    Annual Report of Beema Samiti

    Website of IAIS

    Website of IRDA

    www.nrb.org.np