Continuous & personalised service - it’s in our DNA

Level 1, 2 Wellington Parade, East Melbourne VIC 3002 P: 03 9235 5222 F: 1800 636 221 Level 2, 77 Pacific Highway, North Sydney NSW 2060 P: 02 8913 9100 F: 02 8913 9197 Unit 9, ‘The Anchorage’, 20 Masthead Drv, Cleveland QLD 4163 P: 07 3286 2690 F: 07 3286 4750 390 High Street, Echuca VIC 3564 P: 03 5483 1066 F: 03 5482 6020 187-189 Allan Street, Kyabram VIC 3620 P: 03 5852 1199 F: 03 5852 1653

service@ihgroup.com.au www.insurancehouse.com.au AFSL: 240954 facebook: facebook.com/insurancehouse twitter: @ihgroup linkedin: linkedin.com/company/insurance-house-group

IHG Corporate brochure version 1 09/2011

Commercial

Dealing with the commercial insurance needs of all

Australian companies – whether large corporate or

small to medium enterprises. All classes of insurance

are covered including Property, Industrial Special Risks,

Motor, Engineering and Accident & Travel. All industries

can be catered for from difficult risks such as EPS,

plastics and woodworking to retail or manufacturing.

Professional liability

Dealing in all professional occupations with clients

ranging from large financial institutions, accountants,

design and construction to smaller SME professional

businesses. The range of products is extensive and

often developed specifically by our specialists to suit

your client or industry. The product range includes

Professional Indemnity, Management Liability, Medical

Malpractice, Intellectual Property, Political Risks,

Investment Managers, Crime and numerous other

professional liability products. Over 60 Australian

investment fund managers now insure with Insurance

House Group, which illustrates our success at designing

products for niche and complicated industries.

General liability

Dealing with a complex range of liability products

designed specifically for each industry. Besides normal

broad-form liability, our specialists can provide expert

advice on Product Recall & Contamination, Statutory

Liability, Umbrella Liability and a host of others. Our

clients range from some of Australia’s largest logistic

companies, manufacturers, entertainment risks and

retailers.

Marine

Responsible for all types of Marine insurance including

Hull, Cargo, Yachts, Marine Liabilities and Protection &

Indemnity.

Construction

Our construction experts are recognised as being

among the best and most knowledgeable insurance

personnel in Australia. Its a testament to our expertise

that our clients include some of Australia’s largest

commercial and domestic builders. Over 500 builders

insure with Insurance House Group. Our specialists

provide the full range of construction products including

Contract Works, Liability, Advanced Profits, Equipment,

Professional Indemnity, Surety Bonds, Domestic &

Commercial Builder’s Warranty and all other products

associated with the construction industry.

Personal

Over 6,000 clients using our specialist Private insurance

divisions is testament to the demand for our broker’s

expert advice and skills. Whether it be luxury homes

and motor vehicles, corporate clients requiring

employee insurance benefit programs, or the average

‘mum and dad’ requiring insurance, our team continues

to deliver.

Life risk

To ensure that our clients can access all of their

insurance needs under the one roof we have a

specialist Life Risk insurance division (Investment

House) that offers a full broking service. A variety of

products – Term Life, Keyman, Partnership, Trauma,

Income Protection, Group Salary Continuance and

more are offered to corporate, professional firms, self-

employed businessmen or private individuals.

Affinity & schemes

We use the latest technology to deliver e-commerce

and social networking solutions. Our specialists

have been appointed to over 42 associations around

Australia and New Zealand. Ease of product delivery

backed by creative and individually designed insurance

solutions makes this area of our business one of the

leading specialist affinity divisions in Australia.

What we doIn Australia we specialise in eight principal areas:

What you can expect from usPeace of mind:

» Confidence your needs will be met;

» Financial security through highly rated and stable insurers;

» Continuous monitoring of those insurers;

» Immediate senior executive response and, when required, access to the

owners.

Knowledge of product: » Experienced and highly skilled specialists in niche product areas;

» Unique products designed for specific industries, often not available

elsewhere;

» Diversity of staff - all ages, specialities & skills catering to your needs.

Simple, efficient administration: » Delegated underwriting authorities granted to us by insurers. A clear indicator

of their confidence;

» IT systems, including e-commerce, for your convenience;

» Flat management structure – every member of our team gets involved at

every level of service delivery.

Competitive premiums: » Access to worldwide markets;

» Direct access to Lloyd’s of London;

» Tailored cover. Assessing your risk and only transferring to insurance those

exposures you cannot manage physically or financially.

Risk management expertise: » Regular updates regarding changes to legislation which may affect you;

» Continuity planning and disaster recovery to help minimise the affect of

losses on your profitability;

» Sophisticated services (ie: legal contract reviews) carried out on your behalf.

“Service is in our blood. It’s part of our DNA.”Key benefits of working with Insurance House Group

04/

1990 Insurance House

Pty Ltd formed in Echuca.

Proactive attention to legal

& other market changes to ensure

that all risk exposures are fully

reviewed

Large enough to compete,

small enough to give continuous &

personalised service

Global capacity

through our close alliances

with Lloyds syndicates

Full insurance broking capability

with access to worldwide markets

Sophisticated risk management

plus health & safety advice

Immediate & continual access

to the actual owners of Insurance

House Group

Tailor-made programmes

to suit each individual’s

circumstances – not ‘one

size fits all’Full claims service

All broking services

under the one roof

Insurance House Group is a major Australian insurance intermediary and

underwriter. We are unmatched in our ability to deliver flexible, tailor-

made insurance solutions to address our client’s specific areas of risk.

We can provide Australia-wide expertise though our network of

strategically located offices and affiliates. We represent the only choice for

clients who value superior service, experience and advice. Service is in our

blood. It’s part of our DNA. There is simply nothing we value more highly.

Our company

Wayne Hildebrand. Managing Director

Key benefitsStrategically located offices and enduring alliances with the Lloyd’s

market have allowed Insurance House Group to place business with most

of the world’s leading insurers.

Our ability to access the world’s insurance markets ensures our clients

enjoy the most competitive rates in combination with maximum security

and surety of coverage.

Our services » Insurance Managers, Brokers and Advisors;

» Risk Managers and Financiers;

» Life Risk Brokers;

» Lloyd’s of London Underwriting Agents;

» Claims Managers.

Rick McDougall. Director - Professional Lines

Gary Gribbin. Director - Product and Markets

Rob Currenti. Manager - Corporate Broking

Stephen Keith. Manager - Sydney Operations

“As a leading Lloyd’s syndicate,

Marketform has been delighted to

partner with Insurance House. IHG

has consistently demonstrated great

competence, professionalism and

integrity in all its dealings with us. This

is a relationship we value most highly.”

Simon Lotter. Chief Underwriting

Manager. Marketform.

“Growthpoint Properties Australia

has been a client of Insurance House

Group since our establishment. We

continue to benefit from their excellent

understanding of our business and the

great service they provide”.

Michael Green.

Growthpoint properties Australia.

“Insurance House Group has been our

broker for several years, delivering

excellent professional advice and

service and demonstrating a good

understanding of our business. We

have been happy to recommend IHG to

others, confident in the fact that they

will be looked after professionally”.

Mark Korda. Partner.

Korda Mentha.

Testimonials

A brief history of IHG

03/

95 Investment House Pty Ltd commences operation.

07/

98 Kyabram office opened.

03/

03 Insurance House opens in Melbourne. 05

/03 ProRisk

commences operations in Melbourne.

07/

07 Acquired Middleditch IB; Thomas Insurance Services; Aitken Insurance Agencies.

08/

07 E-commerce business launched. 07

/08 Agency network

launched.

09/

09 Claims and Risk Management launched. 01

/10 Acquired GIO

rural insurances.

06/

11 Acquired Surety & General in Sydney and Financial Institutions facility launched.

10/

11 Acquired PM Insurance Advisory Services In Brisbane.

05/

05 Construction Division commences.

Peter MarerManager - Queensland Operations

What you can expect from usPeace of mind:

» Confidence your needs will be met;

» Financial security through highly rated and stable insurers;

» Continuous monitoring of those insurers;

» Immediate senior executive response and, when required, access to the

owners.

Knowledge of product: » Experienced and highly skilled specialists in niche product areas;

» Unique products designed for specific industries, often not available

elsewhere;

» Diversity of staff - all ages, specialities & skills catering to your needs.

Simple, efficient administration: » Delegated underwriting authorities granted to us by insurers. A clear indicator

of their confidence;

» IT systems, including e-commerce, for your convenience;

» Flat management structure – every member of our team gets involved at

every level of service delivery.

Competitive premiums: » Access to worldwide markets;

» Direct access to Lloyd’s of London;

» Tailored cover. Assessing your risk and only transferring to insurance those

exposures you cannot manage physically or financially.

Risk management expertise: » Regular updates regarding changes to legislation which may affect you;

» Continuity planning and disaster recovery to help minimise the affect of

losses on your profitability;

» Sophisticated services (ie: legal contract reviews) carried out on your behalf.

“Service is in our blood. It’s part of our DNA.”Key benefits of working with Insurance House Group

04/

1990 Insurance House

Pty Ltd formed in Echuca.

Proactive attention to legal

& other market changes to ensure

that all risk exposures are fully

reviewed

Large enough to compete,

small enough to give continuous &

personalised service

Global capacity

through our close alliances

with Lloyds syndicates

Full insurance broking capability

with access to worldwide markets

Sophisticated risk management

plus health & safety advice

Immediate & continual access

to the actual owners of Insurance

House Group

Tailor-made programmes

to suit each individual’s

circumstances – not ‘one

size fits all’Full claims service

All broking services

under the one roof

Insurance House Group is a major Australian insurance intermediary and

underwriter. We are unmatched in our ability to deliver flexible, tailor-

made insurance solutions to address our client’s specific areas of risk.

We can provide Australia-wide expertise though our network of

strategically located offices and affiliates. We represent the only choice for

clients who value superior service, experience and advice. Service is in our

blood. It’s part of our DNA. There is simply nothing we value more highly.

Our company

Wayne Hildebrand. Managing Director

Key benefitsStrategically located offices and enduring alliances with the Lloyd’s

market have allowed Insurance House Group to place business with most

of the world’s leading insurers.

Our ability to access the world’s insurance markets ensures our clients

enjoy the most competitive rates in combination with maximum security

and surety of coverage.

Our services » Insurance Managers, Brokers and Advisors;

» Risk Managers and Financiers;

» Life Risk Brokers;

» Lloyd’s of London Underwriting Agents;

» Claims Managers.

Rick McDougall. Director - Professional Lines

Gary Gribbin. Director - Product and Markets

Rob Currenti. Manager - Corporate Broking

Stephen Keith. Manager - Sydney Operations

“As a leading Lloyd’s syndicate,

Marketform has been delighted to

partner with Insurance House. IHG

has consistently demonstrated great

competence, professionalism and

integrity in all its dealings with us. This

is a relationship we value most highly.”

Simon Lotter. Chief Underwriting

Manager. Marketform.

“Growthpoint Properties Australia

has been a client of Insurance House

Group since our establishment. We

continue to benefit from their excellent

understanding of our business and the

great service they provide”.

Michael Green.

Growthpoint properties Australia.

“Insurance House Group has been our

broker for several years, delivering

excellent professional advice and

service and demonstrating a good

understanding of our business. We

have been happy to recommend IHG to

others, confident in the fact that they

will be looked after professionally”.

Mark Korda. Partner.

Korda Mentha.

Testimonials

A brief history of IHG

03/

95 Investment House Pty Ltd commences operation.

07/

98 Kyabram office opened.

03/

03 Insurance House opens in Melbourne. 05

/03 ProRisk

commences operations in Melbourne.

07/

07 Acquired Middleditch IB; Thomas Insurance Services; Aitken Insurance Agencies.

08/

07 E-commerce business launched. 07

/08 Agency network

launched.

09/

09 Claims and Risk Management launched. 01

/10 Acquired GIO

rural insurances.

06/

11 Acquired Surety & General in Sydney and Financial Institutions facility launched.

10/

11 Acquired PM Insurance Advisory Services In Brisbane.

05/

05 Construction Division commences.

Peter MarerManager - Queensland Operations

What you can expect from usPeace of mind:

» Confidence your needs will be met;

» Financial security through highly rated and stable insurers;

» Continuous monitoring of those insurers;

» Immediate senior executive response and, when required, access to the

owners.

Knowledge of product: » Experienced and highly skilled specialists in niche product areas;

» Unique products designed for specific industries, often not available

elsewhere;

» Diversity of staff - all ages, specialities & skills catering to your needs.

Simple, efficient administration: » Delegated underwriting authorities granted to us by insurers. A clear indicator

of their confidence;

» IT systems, including e-commerce, for your convenience;

» Flat management structure – every member of our team gets involved at

every level of service delivery.

Competitive premiums: » Access to worldwide markets;

» Direct access to Lloyd’s of London;

» Tailored cover. Assessing your risk and only transferring to insurance those

exposures you cannot manage physically or financially.

Risk management expertise: » Regular updates regarding changes to legislation which may affect you;

» Continuity planning and disaster recovery to help minimise the affect of

losses on your profitability;

» Sophisticated services (ie: legal contract reviews) carried out on your behalf.

“Service is in our blood. It’s part of our DNA.”Key benefits of working with Insurance House Group

04/

1990 Insurance House

Pty Ltd formed in Echuca.

Proactive attention to legal

& other market changes to ensure

that all risk exposures are fully

reviewed

Large enough to compete,

small enough to give continuous &

personalised service

Global capacity

through our close alliances

with Lloyds syndicates

Full insurance broking capability

with access to worldwide markets

Sophisticated risk management

plus health & safety advice

Immediate & continual access

to the actual owners of Insurance

House Group

Tailor-made programmes

to suit each individual’s

circumstances – not ‘one

size fits all’Full claims service

All broking services

under the one roof

Insurance House Group is a major Australian insurance intermediary and

underwriter. We are unmatched in our ability to deliver flexible, tailor-

made insurance solutions to address our client’s specific areas of risk.

We can provide Australia-wide expertise though our network of

strategically located offices and affiliates. We represent the only choice for

clients who value superior service, experience and advice. Service is in our

blood. It’s part of our DNA. There is simply nothing we value more highly.

Our company

Wayne Hildebrand. Managing Director

Key benefitsStrategically located offices and enduring alliances with the Lloyd’s

market have allowed Insurance House Group to place business with most

of the world’s leading insurers.

Our ability to access the world’s insurance markets ensures our clients

enjoy the most competitive rates in combination with maximum security

and surety of coverage.

Our services » Insurance Managers, Brokers and Advisors;

» Risk Managers and Financiers;

» Life Risk Brokers;

» Lloyd’s of London Underwriting Agents;

» Claims Managers.

Rick McDougall. Director - Professional Lines

Gary Gribbin. Director - Product and Markets

Rob Currenti. Manager - Corporate Broking

Stephen Keith. Manager - Sydney Operations

“As a leading Lloyd’s syndicate,

Marketform has been delighted to

partner with Insurance House. IHG

has consistently demonstrated great

competence, professionalism and

integrity in all its dealings with us. This

is a relationship we value most highly.”

Simon Lotter. Chief Underwriting

Manager. Marketform.

“Growthpoint Properties Australia

has been a client of Insurance House

Group since our establishment. We

continue to benefit from their excellent

understanding of our business and the

great service they provide”.

Michael Green.

Growthpoint properties Australia.

“Insurance House Group has been our

broker for several years, delivering

excellent professional advice and

service and demonstrating a good

understanding of our business. We

have been happy to recommend IHG to

others, confident in the fact that they

will be looked after professionally”.

Mark Korda. Partner.

Korda Mentha.

Testimonials

A brief history of IHG

03/

95 Investment House Pty Ltd commences operation.

07/

98 Kyabram office opened.

03/

03 Insurance House opens in Melbourne. 05

/03 ProRisk

commences operations in Melbourne.

07/

07 Acquired Middleditch IB; Thomas Insurance Services; Aitken Insurance Agencies.

08/

07 E-commerce business launched. 07

/08 Agency network

launched.

09/

09 Claims and Risk Management launched. 01

/10 Acquired GIO

rural insurances.

06/

11 Acquired Surety & General in Sydney and Financial Institutions facility launched.

10/

11 Acquired PM Insurance Advisory Services In Brisbane.

05/

05 Construction Division commences.

Peter MarerManager - Queensland Operations

Continuous & personalised service - it’s in our DNA

Level 1, 2 Wellington Parade, East Melbourne VIC 3002 P: 03 9235 5222 F: 1800 636 221 Level 2, 77 Pacific Highway, North Sydney NSW 2060 P: 02 8913 9100 F: 02 8913 9197 Unit 9, ‘The Anchorage’, 20 Masthead Drv, Cleveland QLD 4163 P: 07 3286 2690 F: 07 3286 4750 390 High Street, Echuca VIC 3564 P: 03 5483 1066 F: 03 5482 6020 187-189 Allan Street, Kyabram VIC 3620 P: 03 5852 1199 F: 03 5852 1653

service@ihgroup.com.au www.insurancehouse.com.au AFSL: 240954 facebook: facebook.com/insurancehouse twitter: @ihgroup linkedin: linkedin.com/company/insurance-house-group

IHG Corporate brochure version 1 09/2011

Commercial

Dealing with the commercial insurance needs of all

Australian companies – whether large corporate or

small to medium enterprises. All classes of insurance

are covered including Property, Industrial Special Risks,

Motor, Engineering and Accident & Travel. All industries

can be catered for from difficult risks such as EPS,

plastics and woodworking to retail or manufacturing.

Professional liability

Dealing in all professional occupations with clients

ranging from large financial institutions, accountants,

design and construction to smaller SME professional

businesses. The range of products is extensive and

often developed specifically by our specialists to suit

your client or industry. The product range includes

Professional Indemnity, Management Liability, Medical

Malpractice, Intellectual Property, Political Risks,

Investment Managers, Crime and numerous other

professional liability products. Over 60 Australian

investment fund managers now insure with Insurance

House Group, which illustrates our success at designing

products for niche and complicated industries.

General liability

Dealing with a complex range of liability products

designed specifically for each industry. Besides normal

broad-form liability, our specialists can provide expert

advice on Product Recall & Contamination, Statutory

Liability, Umbrella Liability and a host of others. Our

clients range from some of Australia’s largest logistic

companies, manufacturers, entertainment risks and

retailers.

Marine

Responsible for all types of Marine insurance including

Hull, Cargo, Yachts, Marine Liabilities and Protection &

Indemnity.

Construction

Our construction experts are recognised as being

among the best and most knowledgeable insurance

personnel in Australia. Its a testament to our expertise

that our clients include some of Australia’s largest

commercial and domestic builders. Over 500 builders

insure with Insurance House Group. Our specialists

provide the full range of construction products including

Contract Works, Liability, Advanced Profits, Equipment,

Professional Indemnity, Surety Bonds, Domestic &

Commercial Builder’s Warranty and all other products

associated with the construction industry.

Personal

Over 6,000 clients using our specialist Private insurance

divisions is testament to the demand for our broker’s

expert advice and skills. Whether it be luxury homes

and motor vehicles, corporate clients requiring

employee insurance benefit programs, or the average

‘mum and dad’ requiring insurance, our team continues

to deliver.

Life risk

To ensure that our clients can access all of their

insurance needs under the one roof we have a

specialist Life Risk insurance division (Investment

House) that offers a full broking service. A variety of

products – Term Life, Keyman, Partnership, Trauma,

Income Protection, Group Salary Continuance and

more are offered to corporate, professional firms, self-

employed businessmen or private individuals.

Affinity & schemes

We use the latest technology to deliver e-commerce

and social networking solutions. Our specialists

have been appointed to over 42 associations around

Australia and New Zealand. Ease of product delivery

backed by creative and individually designed insurance

solutions makes this area of our business one of the

leading specialist affinity divisions in Australia.

What we doIn Australia we specialise in eight principal areas:

Continuous & personalised service - it’s in our DNA

Level 1, 2 Wellington Parade, East Melbourne VIC 3002 P: 03 9235 5222 F: 1800 636 221 Level 2, 77 Pacific Highway, North Sydney NSW 2060 P: 02 8913 9100 F: 02 8913 9197 Unit 9, ‘The Anchorage’, 20 Masthead Drv, Cleveland QLD 4163 P: 07 3286 2690 F: 07 3286 4750 390 High Street, Echuca VIC 3564 P: 03 5483 1066 F: 03 5482 6020 187-189 Allan Street, Kyabram VIC 3620 P: 03 5852 1199 F: 03 5852 1653

service@ihgroup.com.au www.insurancehouse.com.au AFSL: 240954 facebook: facebook.com/insurancehouse twitter: @ihgroup linkedin: linkedin.com/company/insurance-house-group

IHG Corporate brochure version 1 09/2011

Commercial

Dealing with the commercial insurance needs of all

Australian companies – whether large corporate or

small to medium enterprises. All classes of insurance

are covered including Property, Industrial Special Risks,

Motor, Engineering and Accident & Travel. All industries

can be catered for from difficult risks such as EPS,

plastics and woodworking to retail or manufacturing.

Professional liability

Dealing in all professional occupations with clients

ranging from large financial institutions, accountants,

design and construction to smaller SME professional

businesses. The range of products is extensive and

often developed specifically by our specialists to suit

your client or industry. The product range includes

Professional Indemnity, Management Liability, Medical

Malpractice, Intellectual Property, Political Risks,

Investment Managers, Crime and numerous other

professional liability products. Over 60 Australian

investment fund managers now insure with Insurance

House Group, which illustrates our success at designing

products for niche and complicated industries.

General liability

Dealing with a complex range of liability products

designed specifically for each industry. Besides normal

broad-form liability, our specialists can provide expert

advice on Product Recall & Contamination, Statutory

Liability, Umbrella Liability and a host of others. Our

clients range from some of Australia’s largest logistic

companies, manufacturers, entertainment risks and

retailers.

Marine

Responsible for all types of Marine insurance including

Hull, Cargo, Yachts, Marine Liabilities and Protection &

Indemnity.

Construction

Our construction experts are recognised as being

among the best and most knowledgeable insurance

personnel in Australia. Its a testament to our expertise

that our clients include some of Australia’s largest

commercial and domestic builders. Over 500 builders

insure with Insurance House Group. Our specialists

provide the full range of construction products including

Contract Works, Liability, Advanced Profits, Equipment,

Professional Indemnity, Surety Bonds, Domestic &

Commercial Builder’s Warranty and all other products

associated with the construction industry.

Personal

Over 6,000 clients using our specialist Private insurance

divisions is testament to the demand for our broker’s

expert advice and skills. Whether it be luxury homes

and motor vehicles, corporate clients requiring

employee insurance benefit programs, or the average

‘mum and dad’ requiring insurance, our team continues

to deliver.

Life risk

To ensure that our clients can access all of their

insurance needs under the one roof we have a

specialist Life Risk insurance division (Investment

House) that offers a full broking service. A variety of

products – Term Life, Keyman, Partnership, Trauma,

Income Protection, Group Salary Continuance and

more are offered to corporate, professional firms, self-

employed businessmen or private individuals.

Affinity & schemes

We use the latest technology to deliver e-commerce

and social networking solutions. Our specialists

have been appointed to over 42 associations around

Australia and New Zealand. Ease of product delivery

backed by creative and individually designed insurance

solutions makes this area of our business one of the

leading specialist affinity divisions in Australia.

What we doIn Australia we specialise in eight principal areas: