Int Bus Chap 7

Embed Size (px)

Citation preview

  • 8/8/2019 Int Bus Chap 7

    1/57

    BUS 470 INTERNATIONAL BUSINESS

    ISG BBA PROGRAM Spring semester

    Guillaume Sarrat de Tramezaigues www.gstblog.com

    Lecture 6 Chapter7 Marketentry decisions

    Tuesday, March 6th 2007

  • 8/8/2019 Int Bus Chap 7

    2/57

    Market Entry Decisions

    Foreign Market Selection

    Timing & Order of Entry

    Market Expansion Strategies

    Mode of Entry Decisions

  • 8/8/2019 Int Bus Chap 7

    3/57

    Foreign Market Selection

    Step 1: Preliminary ScreeningofForeignMarkets

    Key Question:

    Whichforeignmarkets warrantfurther

    detailed investigation?

    Decision Based On:

    Intl. Environmental Variables

  • 8/8/2019 Int Bus Chap 7

    4/57

    Foreign Market Selection

    Step 2: Assessmentof Industry MarketPotential

    Key Question:

    Whatistheaggregate demand ineachof

    theselected markets?

  • 8/8/2019 Int Bus Chap 7

    5/57

    Decision Based On:

    Market Access Data

    ProductPotential Information

    Infrastructural Facilities

  • 8/8/2019 Int Bus Chap 7

    6/57

    Foreign Market Selection

    Step 3: Company SalesPotential Analysis

    Key Question:

    How attractiveisthepotential

    demand formyproducts?

    Decision Based On:

    Sales Volume Forecasts

  • 8/8/2019 Int Bus Chap 7

    7/57

    Timing & Order of Entry

    Decisions Sprinkler Approach

    -- Entering Multiple ForeignMarkets Simultaneously

    Waterfall Approach

    -- Initially Entering OneorMore Lead

    Marketsand Timing Subsequent Entry

    inaPhased Manner

  • 8/8/2019 Int Bus Chap 7

    8/57

    Segmentation, Targeting & Product

    Positioning

    Market SegmentationDividing the market into distinct groups of buyers

    with different needs, characteristics and/or

    behavior

    Market TargetingEvaluating each market segments attractiveness

    and selecting one or more market segments to

    enter

    Product PositioningPlanning for the product to occupy a clear,

    distinctive, and desirable place relative to

    competing products in the mind of target

    customers

  • 8/8/2019 Int Bus Chap 7

    9/57

    Consumer Market Segmentation Geographic

    Different geographical regions, cities, countries

    Demographic

    Age, sex, income, education, occupation,religion, race, nationality

    Psychographic

    Social class, lifestyles, personalities

    Behavioral

    Purchase occasion, benefits sought, user

    status, usage rate, loyalty

  • 8/8/2019 Int Bus Chap 7

    10/57

    International Market

    Segmentation Approaches Develop Cut-OffCriteria

    Shortlist based on Preliminary Screening

    Microsegmentation

    Individual Country based Cross-border segments

  • 8/8/2019 Int Bus Chap 7

    11/57

    Requirements for Effective

    Segmentation

    Measurable

    Sizable Accessible

    Actionable

  • 8/8/2019 Int Bus Chap 7

    12/57

    Target Marketing

    Evaluating Market Segments

    segments size and growth

    segment structural attractiveness

    (Competitive Intensity)

    company objectives and resources

    Selecting Market Segments

  • 8/8/2019 Int Bus Chap 7

    13/57

    Global Target Market

    Strategies

    Universal Segments

    Global Teen Segment

    Standardized Approach

    Differentiated Strategies

    Diverse Segments

    Same product, different target segments

    Canon AE-1 Camera

    Mixed Strategy

  • 8/8/2019 Int Bus Chap 7

    14/57

    Market Expansion Strategies

    Concentration vs Diversification

    Countries vs Segments

    Conc Div

    Conc 1 2

    Div 3 4

  • 8/8/2019 Int Bus Chap 7

    15/57

    Market Expansion Strategies

    Strategy 1:

    Whenproductappealstoa definitegroup

    ofcustomersacrossmarketsand costof

    penetrationisveryhigh (HDTV)

    Strategy 2:

    Whenproductlineappealsto differentsegments & costofpenetrationis

    relativelyhigh (consumerelectronic

    goods)

  • 8/8/2019 Int Bus Chap 7

    16/57

    Market Expansion Strategies

    Strategy 3:

    Defined homogenous

    segmentsacrossmarkets (Benz, Jaguar,

    etc.)

    Strategy 4:

    Products withmassappeal with relativelylow costof penetration (most

    consumernon-durablegoods)

  • 8/8/2019 Int Bus Chap 7

    17/57

    Choice of Entry Modes

    Exporting Direct vs Indirect

    Contractual Agreements Licensing, Franchising, etc.

    Equity Based

    Joint Ventures WOS

    Strategic Alliance

  • 8/8/2019 Int Bus Chap 7

    18/57

    Choosing the Mode of Entry

    Decision Criteria for Mode of Entry

    Market Size and Growth

    R

    isk Government Regulations

    Competitive Environment

    Local Infrastructure

  • 8/8/2019 Int Bus Chap 7

    19/57

    Choosing the Mode of Entry (cont)

    Company Objectives

    Need forControl

    Internal Resources, Assets, andCapabilities

    Flexibility

    Mode of Entry Choice : A Transaction CostExplanation

  • 8/8/2019 Int Bus Chap 7

    20/57

    Exporting

    Indirect Exporting

    Cooperative Exporting

    Direct Exporting

  • 8/8/2019 Int Bus Chap 7

    21/57

    Stages in the Export Process

    Uninterested

    Partially Interested

    Exploring

    Experimental

    Experienced

  • 8/8/2019 Int Bus Chap 7

    22/57

    Indirect Channels of Exports

    Merchants vs Agents

    Trading company

    General Trading Companies

    Sogo Shosha (C. Itoh; Mitsui, Mitsubishi, etc.)

    Export Trading Companies

    Daewoo, Sears World Trade

    Export/Import Broker

    Export Management Company

    international sales specialists who function

    as the export dept. of mfrs.

  • 8/8/2019 Int Bus Chap 7

    23/57

    Cooperative Arrangements

    Piggyback Marketing

    GE; Borg-Warner, etc.

    Marketing Cooperative Associations Export Cartels

    OPEC

    DeBeersC

    entral Selling Orgn. Webb-Pomerene Associations

  • 8/8/2019 Int Bus Chap 7

    24/57

    Direct Channels of Exports

    Export departments

    Export Sales Subsidiary

    Foreign Sales Branch/Subsidiary Storage or Warehousing facilities

    Travelling Salesperson

  • 8/8/2019 Int Bus Chap 7

    25/57

    Advantagesand Disadvantagesof

    Entry Modes

  • 8/8/2019 Int Bus Chap 7

    26/57

    Advantagesand Disadvantagesof

    Entry Modes

    Entry Mode Advantage Disadvantage

    Franchising Low development costs and

    risks

    Lack of control over quality

    Inability to engage in global strategic

    coordination

    Joint

    ventures

    Access to local partners

    knowledge

    Sharing development costs and

    risks

    Politically acceptable

    Lack of control over technology

    Inability to engage in global strategic

    coordination

    Inability to realize location and

    experience economies

    Whollyowned

    subsidiaries

    Protection of technologyAbility to engage in global

    strategic coordination

    Ability to realize location and

    experience economies

    High costs and risks

  • 8/8/2019 Int Bus Chap 7

    27/57

    InternationalStrategic Alliances

    Strategic Alliance

    refers to any type of cooperative

    agreements between two or more firmswho are potential or actual competitors.

    Can take multiple forms including: JVs,

    R&D collaborations, piggy backing,sourcing relationships, etc.

  • 8/8/2019 Int Bus Chap 7

    28/57

    InternationalStrategic Alliances

    In general, any relationship that involves

    mutual dependence and shared

    decision making between two or more

    firms can be characterized as astrategic alliance.

    It differs from traditional JVs in that:

    strategic alliances are increasinglybetween firms in the industrialized nations

    the focus is on creation of new products

    and technologies rather than the

    distribution of existin ones

  • 8/8/2019 Int Bus Chap 7

    29/57

    WhyStrategic Alliances?

    Rising R&D Costs

    Shortening Product Life Cycles

    Growing Barriers to Market Entry

    Increasing Need for Global ScaleEconomies

    Expanding Importance of Global

    Standards Forms the basis of Building and

    Sustaining Competitive Advantage in

    Industries undergoing major Transitions

  • 8/8/2019 Int Bus Chap 7

    30/57

    ManagingInternationalAlliances

    The Logic ofCollaboration Identifying when, where, and why to

    collaborate

    An alliance is usually one of several

    options for pursuing a strategic goal; it isnever an end in itself

    Strategic Goals: Product Exchange;

    Corporate Learning & Market Positioning

    Cost-Benefit Tradeoffs

    Alternatives to Collaboration: Self-

    Sufficiency; Buying the Inputs or Skills; Full

    Acquisition.

  • 8/8/2019 Int Bus Chap 7

    31/57

    KeyIssues inManagingInternational

    Alliances

    Selecting Partners

    Knowing how to maximize benefits and

    minimize risks of partnerships

    Complementary needs and assets

    Structuring Alliances

    Choosing organizational forms that provide

    incentives for success

    Contracts vs. Equity Relationships

  • 8/8/2019 Int Bus Chap 7

    32/57

    KeyIssues inManaging

    InternationalAlliances

    Building Alliance Networks

    Creating a system of reinforcing alliances,

    and avoiding chaos

    Network Design: Is the whole greater thanthe sum of the parts?

    Who controls the network? & Where is

    competitive advantage created?

    Alliance Dynamics

    Managing with an eye to the forces for

    change in a relationship

  • 8/8/2019 Int Bus Chap 7

    33/57

    KeyIssues inManaging

    InternationalAlliances

    Limits to Alliances

    Recognizing the constraints on collaborative

    strategies

    Organizational Constraints; Strategic

    Gridlock; Dependence

    The Role of Governments Antitrust laws

    Host government intervention

  • 8/8/2019 Int Bus Chap 7

    34/57

    INCOTERMS

    Ex-works (EXW)

    Free Carrier (FCA)

    inland vs destination point Free Alongside Ship (FAS)

    seller responsible for inland transportation.

    unloading and wharfage

    Loading, ocean transportation and insurance

    are buyers responsibilities

  • 8/8/2019 Int Bus Chap 7

    35/57

    INCOTERMS

    Free on Board (FOB)

    Cost & Freight (CFR)

    Cost, Insurance & Freight (CIF) port charges

    documentation charges

    other charges

    Delivery Duty Paid (DDP)

  • 8/8/2019 Int Bus Chap 7

    36/57

    Terms of Payment

    Consignment

    Open Account

    Documents against Acceptance (TimeDraft)

    Documents against Payment (Sight

    Draft)

    Letter ofCredit

    Confirmed LC

    C

    ash in Advance

  • 8/8/2019 Int Bus Chap 7

    37/57

    Letter ofCredit

    A Letter ofCredit is an instrument issued by

    a bank, at the request of a buyer.

    The bank promises to pay a specified

    amount of money on presentation of

    documents stipulated in the L.C.

  • 8/8/2019 Int Bus Chap 7

    38/57

    Letter ofCredit

    Irrevocable vs Revocable LC An irrevocable L.C. cannot be modified or

    cancelled without the consent of the

    exporter

    Confirmed vs Unconfirmed

    A confirmed L.C. is one where a domestic

    bank certifies the credibility of the issuingbank

    Revolving vs Non-revolving

  • 8/8/2019 Int Bus Chap 7

    39/57

    Billof Lading

    The bill of lading is a document used in

    ocean transportation that serves 3 distinct

    functions:

    it is the contract of carriage between the

    shipper and the transportation company

    it is a receipt of goods

    it is evidence of title to the merchandise

  • 8/8/2019 Int Bus Chap 7

    40/57

    Export Pricing Strategies

    Standard Worldwide Pricing

    Rigid Cost-Plus Pricing

    Marginal Cost-Plus Pricing

    Market-Differentiated Pricing

  • 8/8/2019 Int Bus Chap 7

    41/57

    Price Escalation

    Export Related Costs Cost of adapting products to foreign

    markets

    Operational costs

    personnel

    market research

    shipping & insurance

    communication costs Tariffs & Taxes

    Costs associated with hedging,

    factoring/forfaiting

  • 8/8/2019 Int Bus Chap 7

    42/57

    StrategicOptions to Dealwith Price

    Escalation

    Reorganizing/shortening the distribution

    channel

    Product modification (backwardinnovation)

    Shipping & Assembling components in

    Free Trade Zones

    Overseas Production or sourcing (duty

    drawbacks)

  • 8/8/2019 Int Bus Chap 7

    43/57

    Marginalvs RigidCost-Plus Pricing

    Firm-specific Factors

    Extend of product differentiation

    Corporate stance toward exporting

    Financial resources to sustain initial losses

    Domestic Gross Margins

    Need for long term capacity utilization

    Economies of scale benefits

  • 8/8/2019 Int Bus Chap 7

    44/57

    Marginalvs RigidCost-Plus Pricing

    Export Market Specific Factors

    Growth Potential

    End-User Price Sensitivity

    Competitive Intensity

    Terms of Sale & Financing

    Exchange rate risk

  • 8/8/2019 Int Bus Chap 7

    45/57

    Export Strategies When Domestic

    Currencyis Weak

    Stress Price Benefits

    Expand Product line and add more costly

    features conduct conventional cash-for-goods sale

    use rigid cost-plus pricing wherever

    possible

    Bill foreign customers in domestic

    currency

  • 8/8/2019 Int Bus Chap 7

    46/57

  • 8/8/2019 Int Bus Chap 7

    47/57

    International TransferPricing

    Transfer pricing is the pricing of sales

    within members of a corporate family

    HQ to Subsidiaries

    Subsidiaries to HQ

    Subsidiary to Subsidiary

  • 8/8/2019 Int Bus Chap 7

    48/57

    Why Use TransferPricing?

    Reduction of Taxes

    Reduction of Tariffs

    Increase Competitiveness of certainforeign markets

    Minimization of foreign exchange risks

    Minimization of political risks Management of cash flows

  • 8/8/2019 Int Bus Chap 7

    49/57

    Types ofInternational Transfer Pricing

    Cost-based

    most effective strategy but open to tough laws

    market based (dealer price)

    arms-length transaction

  • 8/8/2019 Int Bus Chap 7

    50/57

    WhyUse Countertrade?

    Lack of money

    Lack of value of money

    Nonconvertibility of currency Offset financial risk

  • 8/8/2019 Int Bus Chap 7

    51/57

    Other factors that make it more efficient to

    exchange goods directly than to use

    money as an intermediary

    As a competitive strategy

    Excellent mechanism to get a foothold into

    foreign markets

  • 8/8/2019 Int Bus Chap 7

    52/57

    Major Drawbacks

    Instead of there being a double coincidence of

    wants, there is likely to be a want of coincidence;

    so that, unless a hungry tailor happens to find anundraped farmer, who has both food and a desire

    for a pair of pants, neither can make a trade.

    Paul Samuelson

  • 8/8/2019 Int Bus Chap 7

    53/57

    Transactions purely bilateral in nature and

    thus are not competitive

    Trade is formulated on the basis of thewillingness to countertrade and not on

    economic considerations

    Creates economic inefficiencies

    I f ti R i t f I tl

  • 8/8/2019 Int Bus Chap 7

    54/57

    Information Requirements forIntl.

    Marketing

    Strategic Decisions

    Foreign market selection Mode of entry decision

    Product/Market portfolio strategies

    Market expansion strategies

    Tactical Decisions

    Marketing mix strategies for individual country

    markets

    Depends on the type of decision

  • 8/8/2019 Int Bus Chap 7

    55/57

    Measurement

    THE INTERNATIONAL MARKETING RESEARCH PROCESS

    FIRM OBJECTIVE

    INFORMATION REQUIREMENT

    PROBLEM DEFINITION

    CHOOSE UNIT OF ANALYSIS

    EXAMINE DATA AVAILABILTY

    Can Secondary Data be Used?

    ASSESS VALUE OF RESEARCH

    RESEARCH DESIGN

    DATA ANALYSIS

    INTERPRETATION/ PRESENTATION

    Firms Needs

    Market Orientation

    Strategic Orientation

    Problem Orientation

    Self Reference Criterion

    Country

    Region

    Global

    Subgroup/Segments

    Within Countries

    Cost/ Benefit Analysis

    Causal

    Descriptive

    Exploratory

    Data Preparation

    Data Manipulation

    T-tests & Cross TAbs

    Experimental Design & ANOVA

    Multivariate Techniques

    Advantages / Disadavantages

    of Secondary Research

    Sources of Secondary Data

    Types of Problems That CAn be

    Solved Using Secondary Data

    Frequency & Ease of Use

    Issues in

    Primary Data Collection

    Qualitative Methodsi

    Surveys

    Instrument Design

    Scale Development

    Sampling

    Types

    Sources of Bias

    Country/ Regional

    Specific Bias

    Equivalence

    Coding

    Wording

    Format

    Construct

    Sampling

    Analysis

    Yes

    No

  • 8/8/2019 Int Bus Chap 7

    56/57

    Problem Identification and Definition

    Problem may not always be couched in

    the same terms in different countries or

    cultural contexts

    Beware of self-reference criterion

    Eg: Why doesntpowderdetergentsellin Africa?

    I i M lti C t D t

  • 8/8/2019 Int Bus Chap 7

    57/57

    Issuesin Multi-Country Data

    Collection

    Availability

    Accuracy

    Comparability (the issue of equivalence)

    Cost