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Thousands of organizations worldwide rely on ServiceNow solutions for service management across IT, human resources, facilities, field service, and several other disciplines. ServiceNow integrates with BeyondTrust to reduce risk and increase visibility enterprise-wide, offering a single platform to:
y Centralize, manage and track security incidents
y Enrich incident profiles with threat intelligence data
y Streamline response and remediation workflows
By using BeyondTrust solutions for privileged access management and vulnerability management in concert with ServiceNow, organizations can:
y Validate tickets prior to providing privileged user access
y Securly store ServiceNow credentials
y Authorize users to perform specific administrative actions without logging on as admins
y Import and export asset data and profiles, and track vulnerability data
y Launch vulnerability assessments from ServiceNow
y Open tickets in ServiceNow based on discovered exposures
y Conduct policy-based privilege authorization
BeyondTrust solutions integrated with ServiceNow include:
y PowerBroker Password Safe
y PowerBroker for Unix & Linux
y Retina CS
y BeyondTrust platform
Below are specific use cases for integrating ServiceNow with multiple BeyondTrust solutions.
TICKET VALIDATION
PowerBroker Password Safe leverages ServiceNow to validate tickets prior to providing users access to privileged passwords and sessions. This integration includes options to auto-approve ticket validation, plus break-glass functionality to allow emergency approval in case ServiceNow is unavailable.
CREDENTIAL PROVIDER FOR ORCHESTRATION
PowerBroker Password Safe is able to pull ServiceNow credentials for scanning and provisioning activities. This connector enables resources in ServiceNow Orchestration to be managed using credentials stored in Password Safe, both simplifying management and securing access.
ServiceNow and BeyondTrustIntegration Use Cases
About BeyondTrust
BeyondTrust is a global information security software company that helps organizations prevent cyber attacks and unauthorized data access due to privilege abuse.
Our solutions give you the visibility to confidently reduce risks and the control to take proactive, informed action against data breach threats. And because threats can come from anywhere, we built a platform that unifies the most effective technologies for addressing both internal and external risk: Privileged Access Management and Vulnerability Management. Our solutions grow with your needs, making sure you maintain control no matter where your company goes. BeyondTrust’s security solutions are trusted by over 4,000 customers worldwide, including half of the Fortune 100.
About ServiceNow
ServiceNow provides service management for every department in the enterprise, including IT, human resources, facilities, field service, and more. These disciplines succeed when information is readily available from all sources.
With advanced integration into the BeyondTrust platform, ServiceNow clients can import assets, track vulnerabilities, open tickets based on discovered flaws, and provide advanced workflow management for privileged password management.
POLICY-BASED PRIVILEGE AUTHORIZATION
While ServiceNow can authorize access and document incidents, systems that must meet security and compliance mandates require fine-grained privilege control. Integration between ServiceNow and PowerBroker for Unix & Linux reduces the risk of inappropriate activity that could lead to a damaging data breach. With PowerBroker, ServiceNow customers can leverage policy to authorize users to perform specific administrative actions without logging on as administrators. PowerBroker can be configured to address everything from basic ticket validations to complex request workflows via the Unix/Linux command line.
ASSET IMPORT AND EXPORT
The BeyondTrust platform connector can import asset data from ServiceNow, as well as export asset and vulnerability data into ServiceNow. This integration enables ServiceNow users to avoid gaps in management by gaining access to comprehensive asset inventories and profiles.
ASSET PROFILING FOR VULNERABILITY ASSESSMENTS
BeyondTrust’s threat intelligence connector for the ServiceNow Asset Management and Incident Response solution enables customers to:
y Import asset profiles from BeyondTrust discovery scans and/or Retina vulnerability scans
y Launch Retina CS vulnerability assessments from ServiceNow Asset Management
y Generate incident response tickets in ServiceNow based on BeyondTrust Smart Rules and Retina vulnerability scans
The PowerBroker Privileged Access Management Platform
The PowerBroker Privileged Access Management Platform is an integrated solution to provide control and visibility over all privileged accounts and users. By uniting best of breed capabilities that many alternative providers offer as disjointed tools, the PowerBroker platform simplifies deployments, reduces costs, improves system security, and closes gaps to reduce privileged risks. PowerBroker solutions include:
y Enterprise Password Security: Provide accountability and control over privileged credentials and sessions.
y Server Privilege Management: Control, audit, and simplify access to business-critical systems.
y Endpoint Least Privilege: Remove excessive user privileges and control applications on endpoints.
CONTACT
North America [email protected]
APAC [email protected]
CONNECT
Twitter: @beyondtrustFacebook.com/beyondtrustLinkedin.com/company/beyondtrustwww.beyondtrust.com
© 2017 BeyondTrust Corporation. All rights reserved. BeyondTrust, BeyondInsight and PowerBroker are trademarks or registered trademarks of BeyondTrust in the United States and other countries. Microsoft, Windows, and other marks are the trademarks of their respective owners. April 2017
The threat intelligence connector provides instant access to the latest asset profiles and risk information.
