Integrator Manual · Drawing 1, Integrator, Simplified System Interconnect In the basic concept shown above, ONLY the EAGL System Control Unit and Gateway(s) require direct or wired

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EAGL Technology LLC, all rights reserved 1

Integrator Manual

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This manual is designed to facilitate EAGL Gunshot Detection & Lockdown System installation and configuration. System configuration incorporates viewable information and allows real-time system control.

To fully understand the EAGL System’s configuration protocols, we recommend reading this manual in its entirety prior to system operation. Additional installation information is available in the Installation Guide.

Integration Order-Of-Operation can be found in Section 3.

**NOTE: If you are viewing this as a soft document, the Table of Contents page numbers are hyperlinks allowing immediate access to review selected sections.

Table of Contents

INTEGRATOR LEVEL Copyright Notice, Trademarks & Revision History……..………..……..….3

Section 1: Components & Installation………………………..………….…..…4

Section 2: Software Schema & Configuration…..………………..…….…17

Section 3: Integration Order-Of-Operation………………………..…….…60

Section 4: Troubleshooting……………………………….…………………..……62

Section 5: Warranty Information & Disclaimer………….………..………67

Section 6: INDEX……………………………………………………………..…….…….68

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Copyright Notice

All materials in this document are the intellectual property of EAGL Technology, LLC. Our products are under continual improvement. Although we take great care preparing the documentation accompanying our products, EAGL Technology LLC offers no guarantee regarding absolute content correctness.

No part of this manual can be reproduced without expressed written consent from EAGL Technology LLC.

Trademarks

All Trademarks are the properties of their respective owners.

Release & Revision History

Version Date

Publication V1.85 2018/05

Firmware V1.6.1 2018/04

The EAGL Gunshot Detection & Lockdown System has data logging capabilities to record detected threat information. Although this information is exportable, the EAGL System does NOT currently have additional data backup options. Data deleted before exporting is NOT recoverable.

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Section 1: Components & Installation

The EAGL Gunshot Detection & Lockdown System uses fully automated equipment designed to provide an immediate response to an active shooter threat. This system detects gunshots within defined areas and relays that gunshot detection information to additional system components capable of controlling not only facility access but also can provide law enforcement agencies with threat assessment information. Additionally, this system can disseminate threat assessment information via text and email to assignees. Thus, the EAGL System responds to active shooter threats by providing both access control and notification.

The EAGL System can be constructed in various configurations to include integration options for existing access & alarm systems and components. A basic EAGL Gunshot Detection & Lockdown System can consist of an EAGL Control Unit, a Gateway and several FireFly® Wireless Ballistic Sensors. All major components will have affixed identification info which is needed for system configuration.

Photo 1, EAGL System Control Unit Photo 2, FireFly® Wireless Ballistic Sensor

EAGL Control Unit provides system control through predetermined protocols and User interface. The unit is self-contained and ties into existing ethernet systems. The EAGL Control Unit receives threat detection data from Gateways which wirelessly connect to the FireFly® sensors.

The EAGL System uses proven science developed by the Department of Energy. The result of this science produced a patented technology, the FireFly® Wireless Ballistic Sensor. Integrating these sensors with the EAGL Gunshot Detection & Lockdown System allows the system to process threat assessment data.

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Section 1: Components & Installation (cont.)

1.1 - OPERATING ENVIRONMENT

Keep equipment away from high temperatures. EAGL Control Unit –

Standard IT rack mount design for 4U drawers, using 4 slots.

Keep equipment away from high humidity environments.

EAGL Control Unit equipment is not designed for exterior use &

placement.

Recommend EAGL Control Unit installation in a secure access &

environmentally controlled location.

Avoid equipment installations near strong magnetic fields.

Recommend installation area will support equipment weight and is reasonably level.

Contact EAGL Technology LLC for manufacturer level service needs. Unauthorized access and modifications will void manufacturer warranties.

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1.2 - ELECTRICAL POWER

EAGL Control Unit - Input: 100-240 VAC, 10 Amps.

Output: Optional 12 VDC, 18 Channels

Each Channel MAX Amp Rating: 1.1 Amps

The EAGL Control Unit offers device protection for high voltage, over

current & short circuit conditions.

High Voltage: Surge protection to protect connected devices

Over Current: The unit will automatically shut down

Short Circuit: The unit has Positive Temperature Coefficient (PTC) fuses on each Channel output. If a short circuit condition is sensed, the individual Channel output will be disabled until the condition causing the problem is resolved. Once the condition is removed, the output will be restored automatically.

The EAGL Control Unit uses an internal 12 VDC Lead-Acid battery for

backup power in the event of an AC power interruption.

Each FireFly® Wireless Ballistic Sensor contains a 3.6 VDC Lithium Inorganic

Battery. Average battery life is ~4 years.

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1.3 - CONNECTIVITY

The EAGL System connects to Gateways via ethernet connections. These

connections allow communication and Power Over Ethernet (POE) interface with devices.

Each FireFly® Wireless Ballistic Detector connects wirelessly via RF to the

Gateway which routes detector data to the EAGL Control Unit.

**NOTE: It is IMPORTANT to install all devices per the designated site-specific plan!

Devices that sustain damage during installation processes are not warrantable!

The EAGL Gunshot Detection & Lockdown System can be integrated with existing on-site access control and signaling devices by routing control signals through the EAGL System. These same pass-through control signals are not modified in any way.

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1.4 SYSTEM COMPONENTS

The EAGL Gunshot Detection & Lockdown System component interconnect is presented in the following simplified drawing.

Connectivity

Power PoE

Drawing 1, Integrator, Simplified System Interconnect

In the basic concept shown above, ONLY the EAGL System Control Unit and Gateway(s) require direct or wired connectivity to each other directly or through network switches depending upon component placement locations. The FireFly® Wireless Ballistic Sensors connect wirelessly to assigned Gateways.

As for power, only the EAGL System Control Unit requires a 110 VAC input. This power input is used by the internal components of the EAGL Control Unit. The Gateway(s) receive power via an ethernet connection (POE). Each FireFly® Wireless Ballistic Sensor is a stand-alone component using an internal battery (3.6 VDC) for operation.

The drawing above also portrays EAGL System communication routing between its components. The BLUE, GREEN & RED arrows represent communication directionality. The LAN/WAN icon indicates the EAGL System Control Unit’s ability to interface directly with an on-site network and telecommunication equipment.

EAGL SYSTEM CONTROL UNIT

GATEWAY FIREFLY® SENSOR

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1.5 COMPONENT INSTALLATION

As each EAGL System is manufactured to meet customer specific and unique needs, an approved system site plan, indicating device placement, should be available for use during all installation phases. EAGL System component connectivity requirements for communication and power need to be installed prior to EAGL System configuration and before system use.

Each EAGL System device has specific physical installation requirements that are addressed in the following subsections.


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1.5.1 EAGL SYSTEM Control Unit

Photo 3, EAGL System Control Unit

MOUNTING

The EAGL Gunshot Detection & Lockdown System Control Unit is designed for standard IT, 19” rack mounting for 4U drawers, using 4 slots. The EAGL System Control Unit also has locking capability.

CONNECTIVITY

POWER Input: 110-120 VAC, via standard power cord (NEMA 5-15P)

ETHERNET: Cat 5 through Cat 6e cables with RJ-45 plugs. Use standard ethernet protocols

regarding cable length and connectivity.

**NOTE: Although there is a battery backup contained within the EAGL System Control Unit, it is highly recommended to connect the EAGL System Control Unit to an uninterruptable power supply once all other system component connections are performed!

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1.5.2 Gateway

Dimensions: 7.87”L x 4.72”W x 3.56”H with detached antenna.

The antenna is about 8” in length.

Photo 4, Integrator, Gateway w/Antenna

The enclosure has “weatherproof design” features allowing the Gateway unit to be used in both interior and exterior applications. The antenna has a pivot point allowing antenna rotation. This feature is an important characteristic requiring consideration during device mounting processes. Gateway installation should be performed in such a way to allow unobstructed antenna rotation providing optimum EAGL System performance.

Since each Gateway is shipped with the antenna detached, the device cover needs to be removed to allow secure antenna attachment and device mounting.

**NOTE: Both Gateway and FireFly® Wireless Ballistic Sensor enclosures are of similar design and composition. Both enclosure types require similar mounting methods. Enclosure dimensions are different. Exercise care when removing and re-installing device covers to prevent interference fit damage WHICH IS NOT WARRANTABLE!

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1.5.2 Gateway (cont.)

Photo 5, Integrator, Gateway and FireFly® Enclosures

Mentioned earlier, each Gateway and FireFly® Sensor uses similar designed “Weatherproof” enclosures to house internal components. Each device requires enclosure cover removal for device mounting and antenna attachment. The silicone gasket is shaped to accommodate the enclosure cover’s gasket channel. Check alignment when reattaching the cover to the enclosure base. Gasket misalignment will affect weatherproofing integrity which can cause non-warrantable device failure.

**NOTE: Each Gateway and FireFly® device enclosure base has four mounting points. Fasteners used for device mounting should be rated for the substrate where the device will be attached. Device attachment to rigid and vibration free substrates is recommended and device mounting locations should be indicated on the EAGL System site plan.

COVER WITH GASKET

ENCLOSURE BASE

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1.5.2 Gateway (cont.)

Gateway Enclosure base configuration

Photo 6, Integrator, Mounting Point Photo 7, Integrator, Mount Location

The above photos display one of the four enclosure mounting locations positioned on each corner of the enclosure base. The mounting hole maximum diameter is .16”. Recommend using fasteners rated for the substrate i.e. drywall, wood, metal or masonry to attach both Gateway and FireFly® devices. Another consideration is using appropriate fasteners rated for exterior and interior applications as mounting will be long-term vs. a temporary installation.

MOUNTING POINT MAGNIFICATION

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1.5.3 FireFly® Wireless Ballistic Sensor

Dimensions: 4.72”L x 2.56”W x 1.59”H.


Photo 8, Integrator, FireFly® Wireless Ballistic Sensor

This photo shows the sensor cover attached to the base enclosure without the antenna attached. Typical FireFly® Sensor mounting is typically about 20’ vertical height with the EAGL FireFly® logo facing downward.

As the FireFly® Sensor and the Gateway use similar enclosures and require the same mounting requirements, refer to section 1.5.2 for mounting instructions with the difference being device orientation. Sensors typically face downward and are mounted at a predetermined vertical height. The same cautions apply to both types of devices.


Devices that sustain damage during installation processes are not warrantable!

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1.5.3 FireFly® Wireless Ballistic Sensor (cont.)

Photo 9, Integrator, FireFly® Wireless Ballistic Sensor (CityWeb Application)

This photo shows the proper orientation of the enclosure base and lid assemblies prior to fastening the lid to the base. It also shows the internal components. It is very IMPORTANT to properly orient these sections to prevent crushing the sensor during assembly as there is interference between the sensor and battery when the lid is placed 180° or opposite to what is shown in the above photograph.

Mentioned previously, mounting fasteners used need to be rated for the substrate attachment requirements and mounting environment, exterior versus interior applications.

**NOTE: Ensure correct polarity is observed during battery replacement actions.

Sensor damage will occur with incorrect battery polarity and is not warrantable!

FireFly® Sensor Enclosure Base

FireFly® Sensor Enclosure Lid Battery Sensor

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1.5.4 Gateway FireFly® Combo

Dimensions: 7.87”L x 4.72”W x 3.56”H with detached antenna.


Photo 10, Integrator, Gateway FireFly® Combo Unit

The Gateway FireFly® Combo Unit incorporates both a single Gateway and a FireFly® Sensor into one package. The enclosure dimensions are the same as the Gateway unit presented earlier. The above photo shows the unit without the antenna attached.

FireFly® Sensor Location

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Section 2: Software Schema & Configuration The following information portrays representative screens currently available for use to configure the EAGL System based on the existing firmware version. These screens display actual pull-down menus listing options and configuration information needed for system operation. Since these screens are from actual operating systems, certain identifying information is redacted. Clicking on the ? in the menu bar will open the appropriate manual.

2.1 System Menu Bar -- EAGL Tab

Figure 1, Integrator Home Screen

This screen displays the EAGL System home page (interface) after gaining system access and shows the available EAGL tab menu items which will open additional screens when individually selected. One item to note is that there are three parts to the system presentation. They are ACTION PANEL, NOTIFICATIONS and MAP/SATELLITE VIEW. These three screen parts present User interface options & views with the menu bar located at the top allowing access to additional features depending upon permission settings.

**NOTE: When configuring the customer’s system, please adjust Firefox zoom level (typically 90%) so the three icons displayed within the NOTIFICATIONS area are not stacked.

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Section 2: Software Schema & Configuration (cont.)

2.1 System Menu Bar -- EAGL Tab (cont.)

Figure 2, Integrator, Home screen

This screen displays an expanded view of the NOTIFICATIONS panel logged information. The color differentiation provides a rapid visual cue for the three varieties of situations. The entries having the GREEN highlight indicate FireFly® Wireless Ballistic Sensor heartbeats received by the EAGL System. Entries highlighted with ORANGE color represent system testing data where the User Interface SHOTS FIRED button was used for simulation purposes. The “SFT” represents Shots Fired Test. The RED highlighted items can represent two different scenarios occurring at the indicated sensor. The first scenario being an actual gunshot detection event and the second, a sensor test event (when a “Dazer” is used). Both the RED and ORANGE highlighted items also indicate that the Notifications feature of the EAGL System were also initiated. (See also sections: 2.4.1-3, 2.4.2-5 & 3.2)

Expanded NOTIFICATIONS log System Icons

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2.1.1 System Menu Bar – Version and Website Configuration screen

The view below represents the EAGL tab Version and Website Configuration screen. This screen shows the current EAGL System firmware version and website. As with all screens presented, it is important to select the appropriate icon(s) at the bottom of the screen to invoke any data changes in the screen windows. Some examples of these buttons include: “Submit”, “Register”, “Delete”, “Select”, “Set”, “Get”, “Show” etc. IMPORTANT: After configuration is input, a reboot via power cycling of the EAGL CPU is required to invoke all data changes previously inputted.

Figure 3, Integrator EAGL Version & Website Configuration screen

**NOTE: Battery Life represented in the screen above is based on the number of predetermined heartbeats FireFly® Sensors provide on a daily basis. In this case the number shown is indicative of sensors sending the EAGL System Control Unit one heartbeat during a 24-hour period.

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2.1.2 System Menu Bar – Account Configuration

This window is presented when selecting the EAGL tab, Access Control Configuration menu item. This screen enables the EAGL System to integrate with the existing on-site access control system.

Figure 4, Integrator Access Control Configuration screen

In this example, the “Enabled” slide button is BLUE ghosted indicating an enabled feature. If the feature itself is disabled the slider will be either Ghosted or RED. “Enabled” functions can be both viewable as either GREEN or BLUE.

**NOTE: In the view presented above, notice the EAGL tab also indicates AC. This means the system currently will allow Access Control inputs. When the same tab indicates “W/O AC Control, then Access Control input features are disabled.

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2.1.3 System Menu Bar – Shots Fired Config

Figure 5, Integrator, Shots Fired Configuration screen

The TWO fields above define the parameters necessary for the Shots Fired simulation button to show up on the notifications log as an event. The “Tag ID” represents an actual FireFly® Sensor tag id integrated with the EAGL System.

**NOTE: When the SHOTS FIRED icon is selected on the system Home page simulating a threat situation, the Notification feature is also initiated!

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2.1.4 System Menu Bar – Ping FireFly Gateways

In this screen view, you can “ping” individual EAGL System Gateways not only to assist with system configuration but also this feature can be used as a connectivity troubleshooting tool. Information presented is a compilation of data inputted earlier on other screens originating directly from the manufacturer and/or equipment labels. The EAGL System assigns device IP addresses. Gateways can only be “pinged” individually.

Figure 6, Integrator, Ping Firefly Gateways screen

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2.1.5 System Menu Bar – Time zone Configuration

This menu item allows setting the appropriate time zone where the EAGL System is deployed. This information affects the logging function namely the Real Time Clock (RTC) feature of the system.

Figure 7, Integrator, Set EAGL Time zone screen

There are four available time zone menu selections:

America/New York or Eastern Standard Time (EST)

America/Chicago or Central Standard Time (CST)

America/Denver or Mountain Standard Time (MST)

America/Los Angeles or Pacific Standard Time (PST).

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2.1.6 System Menu Bar – Set EAGL IP Address

Figure 8, Integrator, Set EAGL IP Address screen

This screen allows addressing on-site network integration with the EAGL System.

**NOTE: This step along with naming the EAGL Server needs to be established before camera integration inputs as once this information is defined all previous inputted information will be lost and require inputting again!

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2.1.7 System Menu Bar – Api Data Shot Results

Figure 9, Integrator, API Data Shots Results screen

This screen shows the API log indicating successful transmission of sensor detection information to include sensor threshold levels, location, Real Time Clock (RTC) info and Sensor ID.

This is the end of the menu options available in the EAGL tab menu.

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2.3 System Menu Bar -- Admin Users tab

Figure 10, Integrator, Admin Users menu

This screen offers two menu options, Add Users and Edit Users.

**NOTE: Currently, these two menu options are also accessible at the Administrator level.

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2.3.1 System Menu Bar – Add Users

Selecting Add Users menu item opens the following screen presented below.

Figure 11, Integrator Add Users screen

This screen is also available at the Administrator level for both viewing and data manipulation. Data input here is compiled for a complete listing of all Users and presented on the following screen.

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2.3.2 System Menu Bar – Edit Users

Figure 12, Integrator, Edit Users menu

This screen is used to Edit Users. The boxes in the Delete column allow individual selectivity and when the Delete button is selected, the deletion process is initiated.

**NOTE: This Admin and Integrator available option is the ONLY area where User information can be edited to include the deletion function! It is also important to accurately define the User Group level for each User within the Add Users screen which is used to compile the Edit Users listing.

This screen also includes User Last Sign In logging information.

The EAGL Gunshot Detection & Lockdown System has data logging capabilities to record detected threat information. Currently, ONLY detected threat information is exportable at present. It is highly recommended to ensure Export functions are performed prior to Deletion functions when available. User information is NOT exportable. The EAGL System does NOT currently have additional data backup options. Data deleted before exporting is NOT recoverable.

This concludes available options within the Admin Users menu.

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2.4 System Menu Bar -- Setup tab

Figure 13, Integrator, Setup menu

This screen view displays the available pull-down menu options associated with the Setup feature. The functions presented include: Add, Set and Delete. These functions allow configuration for the majority of EAGL System components.

Additional submenu windows are available for each of these three pull down menu options.

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2.4.1 System Menu Bar – Setup, Add menu

Presented on this screen are all the current options to configure individual hardware and software components of the EAGL System.

Figure 14, Integrator, Setup-Add-menu

Each of these submenu items will be presented in the following screens.

Highlighted menu items are not accessible

from the current screen

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2.4.1-1 System Menu Bar – Setup, Add Access Control Servers screen

The following two screens represent the menu items previously mentioned as being highlighted and inaccessible. If accessibility is enabled as referenced in Section 2.1.2, this first screen can be selected to Add existing on-site Access Control Servers.

Figure 15, Integrator, Add Access Control Servers screen

Once the appropriate information is inputted, select the Submit icon to invoke the action.

Input the IP address of the existing access control server and the username and password of the profile to be used by the EAGL System.

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2.4.1-2 System Menu Bar – Setup, Add/Get Access Control Door Groups screen

Click on the “Get Door Groups” button to retrieve predefined access control servers list of door groups.

Figure 16, Integrator, Setup Add Get Access Control Door groups screen

The “Door Group ID” field “1”is a “Default” always present in this list.

This list is used by the EAGL System to define access control parameters during all operational modes. This includes locking and unlocking door actions during threat detection and non-threat events.

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2.4.1-3 System Menu Bar – Setup, Add Email screen

The screen below allows inputting data for the Notification processes which take place automatically during threat or test conditions.

Figure 17, Integrator, Add Email screen

As seen above, each phone carrier requires a specific format for the Email to Text function.

**NOTE: It may be necessary to contact those unique phone carriers that are NOT listed above and obtaining their appropriate format when assigning this Notification feature.

As with other screens, it is necessary to click on the SUBMIT icon to invoke the feature.

This screen is also accessible at the Administrator level.

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2.4.1-3 System Menu Bar – Setup, Add Email screen (cont.)

There are three menu items: Add Email Addresses, Set Email Addresses and Delete Email Addresses.

The purpose of these menu items is to assign and administer Notification feature protocols. These feature protocols allow the EAGL Gunshot Detection & Lockdown System to disseminate threat detection information via SMS text and/or Email. When configuring these feature protocols, considerations regarding the amount of time each feature protocol takes to process and distribute threat assessment information should be included. This is crucial when it comes to emergency response. For example, text messaging usually is a faster method to distribute information than Email, but this method is dependent upon both the specific telephone carrier access & text message processing speeds. Email instead, can be a more reliable method of disseminating information and this method can handle larger file volume, but this method is also dependent upon network restrictions and processing speeds. To compensate for the potential dissemination shortcomings of both methods, it may be prudent to configure all Email recipients for both methods.

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2.4.1-4 System Menu Bar – Setup, Add/Configure Relay Board screen

Figure 18, Integrator, Add/Configure Relay Board screen

This screen allows relay configuration for EAGL System predetermined on-site control features. These features may control access or allow other equipment to provide additional Notifications such as sight and sound indicators. Normally, this information will already be preprogrammed before system installation, but the customer may want to either add already available on-site equipment or may want to add future equipment. There are four additional control channels available that can be used. These are Channels 5-8. Additionally, each channel can operate in four different preprogrammed modes. The inputted information above is used to assign channels via relays (k05 through k08) and operation modes (0 through 7). When the channel timing features are programmed during the SET function (Section 2.4.2-6), the circuits that are connected to the control relays are enabled.

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2.4.1-4 System Menu Bar – Setup, Add/Configure Relay Board screen (cont.)

Referencing the preceding page, the Relay IP Address is 192.168.75.50. Also reference the EAGL Installation Guide for additional equipment setup.

The Relay Command assigns the relay mode of operation. There are eight operation modes: Mode 0 – One single input used to switch a relay OFF. (CHANGE STATE)

Mode 1 – One single input used to switch a relay ON. (CHANGE STATE)

Mode 2 – One single input to toggle a relay from a previous state to its opposite position and then back to its previous state. EAGL use.

Mode 3 – Pulse OFF whereas the relay will switch OFF for a defined time and then automatically switch ON

Mode 4 – Pulse ON, whereas the relay will switch ON for a defined time and then automatically switch OFF

Mode 5 – Pulse Toggle, whereas the relay will Toggle for a defined time and then automatically Toggle again.

Mode 6 – Cycle Mode, the relay will switch ON for a defined time (T1) and then automatically switch OFF for a defined time (T2) and then switch ON again in endless cycling.

Mode 7 – Read current contact status.

The EAGL “Relay Board ID” references the control relay assignment. These are: k01, k02, k03 & k04.

Each relay physically connects to controlled circuits with the same orientation. Referring to Troubleshooting (Section 4.5 – RLY8CH), the screw down terminals

CH8 CH7 CH6 CH5 CH4 CH3 CH2 CH1 RELAY K08 K07 K06 K05 K04 K03 K02 K01

EXPANSION 1 2 3 1 2 3 1 2 3 1 2 3

1=NO, 2=COM, 3=NC

Drawing 2, Integrator, RLY8CH (IOC8) Assembly

**NOTE: One item worth mentioning is that the EAGL System provides both Access Control and Notification features. These features are independent processes that do NOT rely on each other.

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2.4.1-5 System Menu Bar – Setup, Add Firefly Gateway screen

Here is the screen used to establish Gateway connectivity to FireFly® Wireless Ballistic Sensors.

Figure 19, Integrator, Add Firefly Gateway screen

This screen offers a same screen list feature of assigned Gateways and includes additional FireFly® Gateway data such as Tag & Frequency ID’s indicating FireFly® Sensor assignments.

“Gateway Name” – Alphanumeric characters without spaces or special characters.

“Gateway IP” – 192.168.76.X

“FireFly Tag Id’s” – A FireFly® Sensor can only get assigned to one Gateway.

“Frequency Id” – All FireFly® Sensors assigned to a Gateway must have the same frequency configuration.

Gateway Mac Addresses are unique assignments. The EAGL System assigns Gateway IP’s. Should a Gateway require replacement, it is necessary to Delete the affected Gateway and then Add its replacement via the new Mac Address.

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2.4.1-6 System Menu Bar – Setup, Add Firefly screen

In this screen, all associated parameters regarding FireFly® Sensor identification, locations, flags, thresholds and nearest paired camera locations are inputted.

Figure 20, Integrator, Add FireFly® screen

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2.4.1-7 System Menu Bar – Setup, Add Base Map Location screen

Sets the default map location for the site and presents the site on the Home page.

Figure 21, Integrator, Add or Change Base Map Location screen

Enter the physical site address and click “Show on Map”. The EAGL System will then show the address coordinates and the map pin.

Next, it may be necessary to move the map pin to adjust the default view to represent the site center on the Home Page map as this step centers on the pin location.

When finished, click on “Submit” to invoke the action.

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2.4.1-8 System Menu Bar – Setup, Add Map Overlays screen

Figure 22, Integrator, Setup Add Map Overlays Menu

At the time of this writing, the Add Map Overlays menu item will be available in the future. This feature will allow import functions of multi-level architectural renderings so that each level or floor having access control devices, sensors and/or video can be displayed individually or as a whole.

Figure 22-A, Integrator, Setup Add Map Overlays Screen

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2.4.1-9 System Menu Bar – Setup, Add Map Markers screen

Figure 23, Integrator, Add Map Markers screen

This screen allows map marker manipulation and the ability to create icons representing door and camera locations. Firefly, Gateway, and Door icons are created automatically based on respective previous programming. Additional doors and cameras can be added manually using the “Create Door Icon” and “Create Camera Icon” buttons. Click and drag the markers to place.

This concludes the Setup Add functions currently available.

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2.4.2 System Menu Bar – Setup, Set Menu

The Set menu items are displayed in the following screen. Set features should be accomplished after using the Add features during EAGL System configuration. The “Order-of-Operation” will be explained in a later section of this manual.

Figure 24, Integrator, Setup Set menu

**NOTE: As mentioned previously, grayed out or highlighted menu items indicate that the menu item or function is NOT accessible from the current menu.

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2.4.2-1 System Menu Bar – Setup, Set Eagl System Server Name screen

Figure 25, Integrator, Setup Set EAGL System Server Name screen

This screen allows physical identification of the EAGL System server during on-site network integration. Selecting the Set function invokes the action and updates the naming feature.

It is important to add and set the EAGL Server information ahead of configuring video camera IP’s. If the camera IP’s are established first, that information will be cleared when establishing the EAGL Server information.

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2.4.2-2 System Menu Bar – Setup, Set Eagl System Server Address screen

Figure 26, Integrator, Setup Set EAGL System Server Address screen

This screen allows EAGL System Server physical address assignment. This assignment allows documenting the physical location of the EAGL System Server.

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2.4.2-3 System Menu Bar – Setup, Set Access Control Servers screen

Figure 27, Integrator, Setup Set Access Control Servers screen

This screen allows selecting and setting Access Control Servers. In this figure, the Eplex system is used to provide access control functions and is integrated with the EAGL System.

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2.4.2-4 System Menu Bar – Setup, Set Access Control Doorgroups screen

Figure 28, Integrator, Setup Set Access Control Door groups screen

This screen is used to assign Access Control Doorgroups.

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2.4.2-5 System Menu Bar – Setup, Set Email for Messages screen

Figure 29, Integrator, Setup Set Emails for Messages screen

This screen is to setup the email list for the EAGL System’s Notification feature. This feature is initiated when an active shooter situation is detected or simulated by the system. This screen is also available at the Administrator level so that the list can be periodically reviewed and updated.

**NOTE: When the EAGL System is tested using the SHOTS FIRED User screen icon, current system configuration allows Notification processes to also initiate!

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2.4.2-6 System Menu Bar – Setup, Set Relay Boards screen

Figure 30, Integrator, Setup Set Relay Boards screen

This screen allows Set Relay Boards configuration and integration with existing alarm devices. When a threat situation is detected, relays can be controlled to connect other devices in addition to the EAGL System SMS/TXT and Email features.

Also refer to Section 2.4.1-4.

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2.4.2-7 System Menu Bar – Setup, Set Firefly Gateways screen

Figure 31, Integrator, Setup Set Enable Firefly Gateways For Detection screen

This screen allows Gateway selection enabling in addition to providing Gateway and Firefly® assignments.

**NOTE: Typically, the EAGL System will assign IP Addresses once MAC addresses and Tag information is inputted in the ADD screens.

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2.4.2-8 System Menu Bar – Setup, Set Enable/Disable FireFlys screen

Figure 32, Integrator, Setup Set Enable/Disable Firefly screen

This screen is available at the Administrator level and allows FireFly® Sensor Enabling/Disabling. As seen above, depending upon integration architecture, either individual or a group of sensors can be selected or enabled. If not selected, those sensors are Disabled.

This concludes screens associated with the Setup Set menu items.

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2.4.3 System Menu Bar – Setup, Delete menu items

Figure 33, Integrator, Setup, Delete menu

This screen allows deletion actions for items originally added or set. Additionally, the last FOUR menu items also allow an editing feature for FireFly® Sensors, Gateways, Cameras & Map Overlays. These four Delete/Edit screens are only presented next as the four preceding menu options are similar to the Add & Set screens already addressed earlier but now allow the deletion feature.

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2.4.3-1 System Menu Bar – Setup, Delete or Edit FireFly® Gateways screen

Figure 34, Integrator, Setup, Delete/Edit Firefly® Gateways screen

This screen allows two operations for each FireFly® Gateway selected. Those operations are Deletion or Edit. Depending which operation is selected, another screen opens to perform the operation and selecting the feature button located at the bottom of those screens will invoke the action. Upon revisiting this screen, operations selected previously will be reflected on this screen.

The EAGL Gunshot Detection & Lockdown System has data logging capabilities to record detected threat information. Minimal EAGL System Setup configuration data can be exported. It is highly recommended to ensure Export functions are performed prior to Deletion functions when available. User information is NOT exportable. The EAGL System does NOT currently have additional data backup options. Data deleted before exporting is NOT recoverable.

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2.4.3-2 System Menu Bar – Setup, Delete or Edit FireFlys® screen

Figure 35, Integrator, Setup, Delete FireFly® screen

This screen permits FireFly® Sensor Deletion or Editing features opening additional screens to perform the operation. Only when the operation is performed will this list be rewritten.

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2.4.3-3 System Menu Bar – Setup, Delete or Edit Cameras screen

Figure 36, Integrator, Setup, Delete Cameras screen

This screen allows camera information to be either deleted or edited. Each camera has a unique IP address. Cameras are ONLY added in the Floors Overlay screen and when they are added, that information is used to populate the fields found on this screen. The Floors overlay screen will be addressed later in this section.

The format for entering camera information is as follows:

http://root:(NAME)@(CAMERAIPADDRESS)/mjpg/video.mjpg

http://root:(NAME)@(CAMERAIP

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2.4.3-4 System Menu Bar – Setup, Delete or Edit Map Overlays screen

Figure 37, Integrator, Setup, Delete Map Overlays screen

This screen allows editing or deletion of floor overlay images. The format for inputted data under the Image Location heading is visible.

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2.5 System Menu Bar –Display All menu

This menu tab has two items: Display All Settings and Display All Results.

Figure 38, Integrator, Display All menu

The EAGL Gunshot Detection & Lockdown System has data logging capabilities to record detected threat information. Currently, ONLY detected threat information is exportable at present. It is highly recommended to ensure Export functions are performed prior to Deletion functions when available. User information is NOT exportable. The EAGL System does NOT currently have additional data backup options. Data deleted before exporting is NOT recoverable. Recommend saving configuration data if the option is available to do so or take screenshots for reference.

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2.5.1 System Menu Bar –Display All Settings screen

This view is part 1 of 2 that comprises the total amount of information presented upon selecting this menu item.

Figure 39, Integrator, Display All Settings Part 1 screen

In addition to configuration data, the FireFly® Sensor thresholds and condition states are also presented. It is important to note while configuring the FireFly® Sensors “Heartbeat” intervals and require each sensor to transmit at different determined times to avoid data collisions at the Gateways.

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2.5.1 System Menu Bar –Display All Settings screen (cont.)

This screen represents Part 2 of the Display All Settings screen. This section displays what FireFly® Sensors are assigned to which Gateway. Each senor is assigned ONLY to one Gateway! This section also displays the status of each assigned Gateway along with identifying information. During the enrollment process, each device has an attached label listing its identifying information. Site Plan Deployment schedules will list what devices go where and it is very important to correctly adhere to these schedules to minimize installation & configuration time (and potential headaches due to conflicts).

Figure 40, Integrator, Display All Settings Part 2 screen

In this section, is the listing for all enrolled cameras and associated FireFly® Sensors and applicable data such as Camera Name, Server, Description Name and Floor number.

**NOTE: The Display All Settings screen is only accessible at the Integrator level!

This concludes the Display All Settings section.

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2.5.2 System Menu Bar –Display All Results screen

Displayed below is the Display All Results screen.

Figure 41, Integrator, Display All Results screen

**NOTE: The CSV Export icon allows the information displayed here to be exported in spreadsheet form to save. Once Clear All Results is selected, any data NOT exported will NOT be recoverable!

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Section 3: Integration Order-Of-Operation

3.1 Hardware Integration -- Order-Of-Operation

Prior to EAGL Gunshot Detection & Lockdown System physical installation, a site survey was

performed. The data from that survey is used to develop a site-specific plan to indicate what devices are needed, quantity and device placement for installation. This information is also used to initialize the equipment order. Once the order is approved, devices will be shipped to the Integrator for installation. Each device will have attached identifying information in the form of tags correlating to the site-specific plan with each device preconfigured. This tag information will indicate Gateway and FireFly® Sensor assignments in addition to RF, ID Tag and MAC addresses.


Equipment installation should include having all ethernet and power cabling, if needed, in place prior to mounting EAGL System devices to prevent potential damage during the cabling installation phase.

**NOTE: Devices that sustain damage during installation processes are not warrantable!

Mounting hardware/fasteners are not supplied with the devices. The Integrator needs to determine what fasteners are needed for site-specific equipment mounting. Those fasteners selected need to match application and substrate requirements.

Gateways and FireFly® Sensors need to be mounted at locations that will provide optimum system performance with minimal mechanical or electrical interferences.

The EAGL System Control Unit is designed to be mounted in a standard IT rack. This device should be installed in both an access and environmentally controlled area.

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Section 3: Integration Order of Operation (cont.)

3.2 Software Integration -- Order-Of-Operation

After all EAGL System devices are physically installed, the next step is performing the configuration functions listed here and additional equipment setup as listed in the EAGL Installation Guide.

1. Connect PC to EAGL System CPU via PORT 2 to establish communication and begin configuration process after powering up EAGL System. Add and Set EAGL System IP and server name (2.4.1-1, 2.4.2-1 - 2.4.2-3). Once this step is completed, disconnect from CPU PORT 2 and connect to CPU PORT 1 to continue configuration.

2. Input Base Map Locations indicative of the EAGL System location using the Setup tab, Add Base Map Location menu item (2.4.1-7). Make sure the Map Center is “pinned” so the displayed map during system operation will always be centered in the map area.

3. This step should be performed when functionality becomes available. Select Setup tab, Add Base Map Overlays information (2.4.1-8) and input/import the overlays information.

4. Add FireFlys (2.4.1-6). Set FireFlys but, select Disable after initial enrollment to prevent “FALSING” during the rest of configuration. FireFlys will require Enabling after configuration is completed.

5. Add FireFly Gateways (2.4.1-5). Then, Set Firefly Gateways (2.4.2-7).

6. EAGL - AC Tab, Shots Fired Configuration (2.1.3). Input RF Tag for a defined FireFly.

7. Add Map Markers (2.4.1-9). Markers can be dragged and dropped to establish coordinates.

8. Add Email (2.4.1-3). Then, Set Email for Messages (2.4.2-5).

9. Add DoorGroups (2.4.1-2). Then, Set Doorgroups (2.4.2-4)

10. Add/Configure Relay Board (2.4.1-4). Then, Set Relay Board (2.4.2-6).

11. Perform camera integration and associate with nearest FireFlys.

12. Create map markers to display sensor, video and access control items.

13. This concludes basic EAGL System configuration. At this time, it is highly recommended to backup all configuration information and securing for potential future use if that option exists otherwise, taking screenshots will also work.

**NOTE: When information is inputted, it is important to click on the buttons at the bottom of each screen when available to execute the action as the list or table is rewritten to incorporate all changed information.

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Section 4: Troubleshooting

4.1 - Hardware NORMAL Operation – EAGL Control Unit As mentioned in the Basic User section, the basic EAGL Emergency Automatic Lockdown System is comprised of three major subsystems. They include: the EAGL Gunshot Detection & Lockdown System Control Unit, a Gateway and several FireFly® Wireless Ballistic Sensors.

The photo below shows the EAGL Control Unit front panel NORMAL power indications when the system is operating.

Photo 11, EAGL Control Unit

The representation above illustrates NORMAL power conditions. Should external or internal power faults be detected by the EAGL Control Unit, the power indications will be different depending upon fault conditions.

For example, a primary input VAC power loss will cause the RED indicator to extinguish. The GREEN VDC Output indicator should still be illuminated but the YELLOW indicator should also be illuminated. Once input VAC power is restored, the EAGL Control Unit power indicators will revert to the NORMAL states seen above.

Additional information regarding electrical power and device protection is found in Section 7: System Requirements.

NORMAL POWER INDICATIONS:

12 VDC Internal Battery State

Dark YELLOW=OFF,

Bright YELLOW=ON

Output Channel VDC Power ON

Primary VAC Input Power ON

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Section 4: Troubleshooting (cont.)

4.2 – Hardware NORMAL Operation - FireFly® Wireless Ballistic Sensor

The photo below is of the FireFly® Wireless Ballistic Sensor. These sensors can be used in both exterior and interior applications. As for function, these sensors detect and process sound energy to determine if the detected sound represents a gunshot. The FireFly® Sensor has a single indicator capable of providing several conditions.

Photo 12, FireFly® Wireless Ballistic Sensor

The FireFly® Sensor is completely self-contained. When integrated with the EAGL Gunshot Detection & Lockdown System, the sensor sends a status signal to the EAGL Control Unit via a Gateway. This status signal or “Heart Beat” is currently programmed to activate once per 24-hour period.

Additionally, the FireFly® Sensor processes potential threat sounds. When detected, the sensor indicator will be stay illuminated a steady GREEN for about 8 seconds and extinguish. Further threat processing is still occurring during this period. If the detected sounds are validated as a threat the same sensor indicator will blink RED for about 6 seconds and extinguish.

Each FireFly® Sensor contains a battery with an average useful life of ~4 years.

FireFly® Sensor Indicator Location

FireFly® Sensor ON Indications

Sensor Heart Beat - GREEN

Steady State, Potential Threat

Sound Energy Detected - GREEN

Sensor blinks RED ~6 Seconds

Validated Threat Condition

Sensor Microphone Region

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4.3 – Gateways & FireFly® Sensors

Gateway devices DO NOT have any replaceable components. Should a Gateway device fail, it is recommended to consult with EAGL Technology LLC prior to coordinating a Gateway replacement action.

FireFly® Sensors have no replaceable electronic components except for the battery each sensor contains. Should this device continue to fail after performing a battery replacement, it is recommended to consult with EAGL Technology LLC prior to coordinating a sensor replacement action.

** NOTE: It is recommended to inspect FireFly® Sensors to ensure that the sensor exterior microphone region is not obstructed by foreign objects or debris. If debris is observed, recommend cleaning by using a dry, soft bristle brush with side-to-side motion to gently remove debris accumulation from the sensor exterior microphone region.

The Gateway FireFly® Combo Unit introduced earlier will NOT have an internal battery for the sensor as the sensor receives power from the Gateway’s ethernet connection. The Combo unit does Not contain replaceable components. Please consult with EAGL Technology LLC prior to coordinating a Combo replacement action.

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4.4 – System Display – Notifications, Sensor Battery Life

Figure 42, Integrator, Notifications Sensor Battery Life

The Battery Life icon on the NOTIFICATIONS panel is multifunctional as it can portray sensor battery levels either at a glance (Default) or when an individual sensor is selected within the Battery Life icon. There are three color assignments for FireFly® Sensor Battery Life indications, GREEN, YELLOW and RED. These indicators allow rapid visual assessment for current sensor conditions, enhancing sensor maintenance scheduling, and can aid in sensor troubleshooting.

In this figure, the table displayed lists sensor identification and location information making this feature another useful troubleshooting aid.

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4.5 – EAGL System Control Unit

The EAGL System Control Unit has replaceable components. Should an operation failure be encountered, please consult with EAGL Technology for additional diagnostic troubleshooting information and to coordinate Control Unit component replacement actions.

The EAGL Gunshot Detection & Lockdown System can be integrated with existing control access systems to include both visual and auditory signaling devices. However, this integration feature limits EAGL System troubleshooting to ONLY those components manufactured by EAGL Technology LLC.

Photo 13, Integrator, EAGL Control Unit Components

PS5 HMON

FAN CPU PS12

BATTERY RLY8CH

DIAL

LED

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Section 5: Warranty Information & Disclaimer

The EAGL Gunshot Detection & Lockdown System has a three-year manufacturer warranty. System service questions should be directed to the authorized Integrator/Installer who installed your on-site system. Recommend EAGL System inspection and testing quarterly.

Do not attempt to upgrade or replace system components if you are not an authorized Integrator/Installer or service center as these actions will void manufacturer warranty. It is strongly recommended contacting an authorized Integrator/Installer for any upgrades, additions or replacement actions.

Manufacturer reserves the right to discontinue, or modify at any time, specifications or designs without notice and without incurring obligations.

**NOTE: This manual ONLY has information regarding the EAGL Gunshot Detection & Lockdown System basic configuration and use. Should additional site-specific add-on equipment or system modification be needed, addendums to this manual may be provided so that all site-specific parameters are available for system configuration, operation, testing and troubleshooting.

DISCLAIMER

The EAGL Gunshot Detection & Lockdown System has data logging capabilities to record detected threat information. Currently, ONLY detected threat information is exportable at present. It is highly recommended to ensure Export functions are performed prior to Deletion functions when available. User information is NOT exportable. The EAGL System does NOT currently have additional data backup options. Data deleted before exporting is NOT recoverable.

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INDEX

SECTION TOPIC ITEM PAGE FIGURE DRAWING PHOTOS

Table of Contents 2 Copyright Notice, Trademarks & Revision History 3

SECTION 1: Components & Installation 4

1, 2

1 Components & Installation 4

1.1 OPERATING ENVIRONMENT 5

1.2 ELECTRICAL POWER 6

1.3 CONNECTIVITY 7

1.4 SYSTEM COMPONENTS 8

1

1.5 COMPONENT INSTALLATION 9

1.5.1 EAGL SYSTEM Control Unit 10

3

1.5.2 Gateway 11, 12, 13

4, 5, 6, 7

1.5.3 FireFly® Wireless Ballistic Sensor 14,15

8,9

1.5.4 Gateway FireFly® Combo 16

10 SECTION 2: Software Schema & Configuration

2 Software Schema & Configuration 17 1

2.1 System Menu Bar -- EAGL Tab 17,18 2

2.1.1 System Menu Bar – Version and Website Configuration

19 3

2.1.2 System Menu Bar – Account Configuration 20 4

2.1.3 System Menu Bar – Shots Fired Config 21 5

2.1.4 System Menu Bar - Ping FireFly Gateways 22 6

2.1.5 System Menu Bar - Time Zone Configuration 23 7

2.1.6 System Menu Bar - Set EAGL IP Address 24 8

2.1.7 System Menu Bar - Api Data Shot Results 25 9

2.3 System Menu Bar -- Admin Users tab 26 10

2.3.1 Add Users 27 11

2.3.2 Edit Users 28 12

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2.4 System Menu Bar -- Setup tab 29 13

2.4.1 System Menu Bar – Setup Add menu 30 14

2.4.1-1 System Menu Bar – Setup Add/Get Access Control Servers screen

31 15

2.4.1-2 System Menu Bar – Setup Get Access Control Door groups screen

32 16

2.4.1-3 System Menu Bar – Setup Add Email screen 33,34 17

2.4.1-4 System Menu Bar – Setup Add/Configure Relay Board screen

35,36 18 2

2.4.1-5 System Menu Bar – Setup Add Firefly Gateway screen

37 19

2.4.1-6 System Menu Bar – Setup Add Firefly screen 38 20

2.4.1-7 System Menu Bar – Setup Add Base Map Location screen

39 21

2.4.1-8 System Menu Bar – Setup Add Map Overlays screen 40 22,22A

2.4.1-9 System Menu Bar – Setup Add Map Markers screen 41 23

2.4.2 System Menu Bar – Setup Set menu 42 24

2.4.2-1 System Menu Bar – Setup Set EAGL System Server Name screen

43 25

2.4.2-2 System Menu Bar – Setup Set EAGL System Server Address screen

44 26

2.4.2-3 System Menu Bar – Setup Set Access Control Servers screen

45 27

2.4.2-4 System Menu Bar – Setup Set Access Control Door groups screen

46 28

2.4.2-5 System Menu Bar – Setup Set Email for Messages screen

47 29

2.4.2-6 System Menu Bar – Setup Set Relay Boards screen 48 30

2.4.2-7 System Menu Bar – Setup Set FireFly Gateways screen

49 31

2.4.2-8 System Menu Bar – Setup Set Enable/Disable FireFlys screen

50 32

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2.4.3 System Menu Bar – Setup Delete menu items 51 33

2.4.3-1 System Menu Bar – Setup Delete or Edit FireFly Gateways screen

52 34

2.4.3-2 System Menu Bar – Setup Delete or Edit FireFlys screen

53 35

2.4.3-3 System Menu Bar – Setup Delete or Edit Cameras screen

54 36

2.4.3-4 System Menu Bar – Setup Delete or Edit Map Overlays screen

55 37

2.5 System Menu Bar –Display All menu 56 38

2.5.1 System Menu Bar –Display All Settings screen 57, 58 39, 40

2.5.2 System Menu Bar –Display All Results screen 59 41

SECTION 3: Integration Order-Of-Operation

3 Integration Order-Of-Operation 60

3.1 Hardware Integration -- Order-Of-Operation 60

3.2 Software Integration -- Order-Of-Operation 61

SECTION 4: Troubleshooting

4 Troubleshooting 62

4.1 Hardware NORMAL Operation – EAGL Control Unit 62

11

4.2 Hardware NORMAL Operation - FireFly® Wireless Ballistic Sensor

63

12

4.3 Gateways & FireFly® Sensors 64

4.4 System Display – Notifications, Sensor Battery Life 65 42

4.5 EAGL System Control Unit 66

13

SECTION 5: Warranty Information & Disclaimer

5 Warranty Information & Disclaimer 67

6 SECTION 6: INDEX 68, 69, 70

Documents

Integrator Manual · Drawing 1, Integrator, Simplified System Interconnect In the basic concept shown above, ONLY the EAGL System Control Unit and Gateway(s) require direct or wired