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Three world leaders in alternative dispute resolution (ADR) services have joined forces to form the International Arbitration Centre Alliance (IACA). This unprecedented global collaboration of physical, technical, and professional resources is aimed at eliminating the distance, time-zone, and countless other challenges associated with the task of planning and conducting productive international hearings during these unprecedented times.
WHAT ARE HYBRID HEARINGS?Our unique Hybrid Hearings employ a combination of on-site, remote, and virtual attendance methods to ensure that all parties can participate fully and easily, no matter where in the world they are located. Some will attend the IACA partner facility closest to them and participate either in a group room with social distancing protocols, or in private technology suites with video-conferencing connections. The choice is theirs. Others will connect remotely using our secure virtual platform. Even after COVID-related restrictions are relaxed around the world, it will be some time before international travel returns to its previous levels and ease. Furthermore, the restrictions imposed by the crisis have highlighted many greener options for the conduct of business, including dispute resolution, which may well be maintained when the crisis is behind us. The IACA’s fully integrated and inherently greener Hybrid Hearing service allows you to be prepared for whatever form the “new normal” may take.
FULL HEARING SUPPORT SERVICES• Access to an extensive roster of world-class arbitrators• Physical centres with advanced technology suites
including all the hardware and software required to conduct physical and hybrid hearings
• Full technical support before and during hearings, including rehearsals, monitoring, etc.
• Virtual Hearing Technical Manager monitors the entire hearing
• Real-time, in-person court reporting or automated transcription services, as desired
• Simultaneous translation and accessibility services • Document management support, e-discovery, etc.
24/7 VIRTUAL CAPABILITIES• Shared Technical Managers across the IACA network to
easily overcome time zone issues
SIMPLIFIED PHYSICAL LOGISTICS• We recognize that some participants prefer to, and often
must, use a professionally equipped and supported site rather than a virtual connection from their home or office. Instead of all parties travelling to a single facility, they can each attend the centre closest to them
• All facilities in our network have fully equipped and staffed technology suites so meeting participants can stay focused on discussions, and never be distracted by technical considerations
• Full hearing support: moderators, real-time reporting/transcription, simultaneous translation, catering, etc.
TECHNOLOGY• All IACA partners can accommodate any technology
requests or support functions
International Arbitration Centre Alliance
Global Hybrid Hearings
An all-encompassing approach
Canada
United Kingdom
Singapore
ARBITRATION PLACEArbitration Place’s all-encompassing approach combines state-of-the-art hearing facilities and hybrid hearing facilities in Toronto and Ottawa with concierge-level administrative support and dedicated client-service teams. It has a roster of renowned arbitrators for you to call upon, if desired. Arbitrators have use of a private office and complete administrative support during the hearing. All arbitrators and counsel have full access to our resources and tribunals may engage our arbitral secretaries. We also provide all the mission-critical support needed for an arbitration to run flawlessly—from advanced technology to one of the world’s top court-reporting services fully integrated onsite.
+1 416.848.0203 [email protected]
arbitrationplace.com
INTERNATIONAL DISPUTE RESOLUTION CENTRE (IDRC)Established in 1999 and located at the heart of “Legal London,” IDRC is the UK’s leading facility for arbitrations and other forms of ADR, with 60 light and modern rooms that can be configured to meet the needs of any proceeding, large or small, and with a comprehensive range of support services. Of particular relevance in the current crisis, IDRC offers an integrated platform for case preparation and connected hearing room services, and organises and oversees every aspect of virtual or hybrid proceedings, linking all participants by video from as many separate locations as may be required and whether or not any participants are physically present at IDRC or its IACA partners.
+44 (020) 7936 7000 [email protected]
idrc.co.uk
In a joint statement, Damian Hickman, Katherine Yap and Kimberley Stewart—CEOs of the three founding centres—said, “The alliance breaks barriers and builds international bridges, providing the platform for our partners to connect globally, allowing a seamless and smooth dispute resolution experience.” The three organizations are recognized leaders and innovators in dispute resolution support worldwide. All offer modern, comfortable environments, advanced technical capabilities, and highly professional specialized support teams. IACA also works with a network of arbitral institutions and is reaching out to hearing centres around the world to provide convenient, seamless access to hearing spaces and resources, and to expand this partnership.
An all-encompassing approachIACAglobal.com
MAXWELL CHAMBERSCentrally located in the heart of Singapore’s business district, Maxwell Chambers is the world’s first integrated ADR complex, housing best-in-class hearing facilities as well as top international ADR institutions. Its main facility at 32 Maxwell Road has 39 custom-designed hearing and preparation rooms, and a full suite of support services. Seamlessly connected by bridge, Maxwell Chambers Suites houses the local offices of top international ADR institutions, law firms, and ancillary services. In addition to physical hearings, Maxwell Chambers has leveraged state-of-the-art video conferencing platforms to conduct virtual hearings while maintaining the privacy and confidentiality of legal proceedings.
+65 6595 9010 [email protected]
maxwellchambers.com
