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This year, ICFE Group of Companies will jointly organise the annual event of CSI World Headquarters, The International Cyber and Economic Crimes Conference (ICECC) 2013. The conference will run for two days starting from 22nd October to 23rd October 2013. The main theme for this year's conference is, "White Collar Crimes - Staying One Step Ahead of The Perpetrators". The venue has been scheduled to be held in ParkRoyal Hotel, Kuala Lumpur Malaysia. In its fourth year running, ICECC 2013 is the premier conference for networking and a platform for industry players to share their knowledge, experience and insights with one another on the latest updates and developments in addressing cyber and economic crimes on a global and national level. This event is here to educate & create awareness especially among our members and the public on cyber & economic crimes and how to detect these threats and deal with them in new business economies. Drawing attention to fraud prevention, detection and

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Page 1: International Cyber and Economic Crimes Conference 2013

4TH INTERNATIONALCYBER & ECONOMICCRIMES CONFERENCE tm

22-23 OCTOBER 2013 PARKROYAL HOTEL KUALA LUMPUR 9.00am - 5.00pm

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Organized By Jointly Organised By Supporting Partners Supporting Media Partner

CSI World Headquarters

ICFE Groupof Companies

Official Venue®

EETECTIOON

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Page 2: International Cyber and Economic Crimes Conference 2013

Anyone who wish to learn more about White Collar Crimes and related prevention strategies comprise of:-

Management & Executive Staff Compliance Officers Risk Management Professionals Finance Professionals Legal Officers Human Resource Professionals Accountants / Internal or External Auditors Fraud Investigations / Anti Fraud Managers

Discover the latest strategies and initiatives in detecting and combating financial crimesRecognize the need to evaluate and document systemic risk in the organizationGenerate a practical approach in signing off Anti-Money Laundering for clients

For enquiries, registration & sponsorship opportunities CALL : (603) 22825406 FAX : (603) 22825407

ABOUT THE CONFERENCECONFERENCE OBJECTIVES

WHO SHOULD ATTEND

Economic crime, often also referred as White Collar Crime, is one of the most insidious and frivolous member of the crime family and the alarming news is that it will be spinning out of control if no appropriate counteractions are taken. White-collar crimes are often veiled by wealth, higher education and social status that eventually emerge as public concern. Cases such as Singapore’s DBS Bank card skimming and Malaysian Government website defacing incidents have outline the importance of possessing a robust vigilance to prevent similar acts and to protect corporations' economic interests

In its fourth year running, the International Cyber and Economic Crimes (ICEC) Conference will highlight key developments in Fraud Investigation, Anti-Money Laundering, and Taxation Fraud which you or your organization could adopt. Delegates will be showered with specialized insights and sharing by veteran fraud specialists. The conference also aims to provide relevant and essential strategies to amplify the importance of protecting organization’s assets and also to deter potential perpetrators from defrauding them

Register now to get your free copies of “FRAUD INVESTIGATION & WHISTLEBLOWING” book!

Sign up for the conference now!While Stock Last!

New and upgrading members will enjoy a 1 year fee waiver for CSI World HQ membership

10

MIA ICA

16 CPE CPE

POINTS POINTS

Participants will receive a certification from CSI World Headquarters upon completion of the conference

CPE POINTS ALLOCATIONS

ICEC CONFERENCE 2013WELCOME TO

RM 3,688.00

BEFORE 31 AUGUST 2013

REGULAR RATE

RM 2,988.00RM 3,488.00

BEFORE 31 AUR

EARLY BIRD RATESRM 3,688.00RM 3,688.00GULAR RATEGULAR RATE

CONFERENCE TAKEAWAY

1-30 SEPTEMBER 2013

Page 3: International Cyber and Economic Crimes Conference 2013

Dear Conference Participants,

Within the field of criminology, White-Collar Crime has been defined by Edwin Sutherland as a crime committed by a person of respectability and high social status in the course of his occupation. White-Collar Crime is similar to corporate fraud as white-collar employees are more likely to commit fraud, bribery, Ponzi scheme, insider trading, embezzlement, cybercrime, copyright infringement, money laundering, identity theft and forgery.

FOREWORD BY TOMMY SEAH, HONORARY CHAIRMAN EMERITUS, CSI WORLD HEADQUARTERS

“The thrill of victory, the agony of defeat”, a catch-phrase coined by Jim Mckay for ABC’s Wide World of Sports epitomizes what sports is all about is also true for those accused of fraud. Winning is everything! Given that criminal proceedings are adversarial, the pursuit of victory is usually the main and primary focus of all involved. This is where the proficiency of skilled examiners matters most in the fair and proper administration of justice as evinced by rules of procedure and evidence.

Given the seriousness of the charge, defendants of white collar criminals must realize that in the world of criminal justice, it is All About Winning. From the perspective of the accused,

In attending this conference, I am delightfully confident that you will be given an insight into the fairness in the administration of criminal justice and how fraud examiners consciously and impartially embody the principles of fair play in their investigation of white collar crime. One other interesting feature of this ICEC Conference 2013, is that Tax Evasion is now listed as a predicated offence in Money Laundering legislation. Needless to say, as in all alleged criminal act, the need to prove criminal intent would be a pre-requisite to an allegation of fraud. Moreover, Foreign Account Tax Compliance Act (FATCA) comes into effect globally in January 2014. Non-compliance would effectively mean no access to the United States financial market. That being the case, Money Laundering as a white-collar crime is now taken to a whole new level. The perpetrators will seize this very same FATCA requirement to legitimize their operations.

We are living in interesting times. It is battle of the wit between criminals and the defender of justice. After all, in the criminal justice arena, Winning is Everything!

We will be treated with much insight at this ICEC Conference. See you in Malaysia 2013.

For enquiries, registration & sponsorship opportunities CALL : (603) 22825406 FAX : (603) 22825407

Page 4: International Cyber and Economic Crimes Conference 2013

AT A GLANCECONFERENCE PROGRAMME

08:00 - 09:00

09:00 - 09:15

09:15 - 09:3009:30 - 10:45

REGISTRATION / WELCOME COFFEE & TEA

09:00 - 09:30 REGISTRATION / WELCOME COFFEE & TEA

KEYNOTE ADDRESSSESSION 1 : TAXATION FRAUD

09:30 - 10:45 SPECIALIZED TALK 1 : WHITE COLLAR CRIMES

11:15 - 12:30

MODERATOR

PANELLIST

CHAIRPERSON’S AND WELCOME REMARKAdjunct Professor Khaeruddin Sudharmin , MD & CEO MRC Malaysia cum Group Company Secretary HeiTech Padu Berhad

Mr Hari Ramulu Munusamy, Advisor to Faculty of Accounting, Multimedia University

Mr Aaron Lau, CAMS, CFE, CA General National Council of the Association of Certified Fraud Examiners (ACFE) MalaysiaMr Hannes Valtonen, CFA Chief Compliance Officer at PAGMr Rohan Bedi, FICA Managing Director Asia Compliance Singapore

10:45 - 11:15

11:15 - 12:30

12:30 - 14:00

14:00 - 15:15

15:15 - 15:45

15:45 - 17:00

PANELLIST

SESSION 2 : CYBERCRIMEMODERATORMr Foong Cheng Leong, Partner Foong Cheng Leong & Co

Mr Daniel Ng, Risk Manager GHLMr Stanley Aloysius, Senior Manager Asia Pacific Regional Safety & Security eBay/PayPalMr Mohd Zabri Adil Talib, Head of Digital Forensic CyberSecurity Malaysia

PANELLIST

SESSION 3 : ANTI-MONEY LAUNDERINGMODERATORDavid S Smith, MSc LLB CFE Group Director QA Training & Consultancy

Mr B.C. Tan, Head of Organised Crime Research Thomson ReutersMr Syed Zafarullah Abdul Jaafar, Regional Head for Investigation Air Asia Berhad

PANELLIST

SESSION 4 : FRAUD INVESTIGATIONMODERATOR

SPEAKER

Mr B.C. Tan, Head of Organised Crime Research Thomson Reuters

Mr Stephen Suen Barrister-at-law

SPECIALIZED TALK 2 : INDUSTRIAL ESPIONAGESPEAKERMr Stanley Aloysius, Senior Manager Asia Pacific Regional Safety & Security eBay

14:00 - 15:15 SPECIALIZED TALK 3 : ETHICS AND CORPORATE GOVERNANCESPEAKERMr Jean-Yves Le Corre, Berlitz Global Leadership Training Senior Consultant for Asia

15:45 - 17:00 SPECIALIZED TALK 4 : DIGITAL FORENSICSPEAKERDr Frank Law President High Technology Crime Investigation Association (HTCIA)

Mr Teh Chau Chin, Chief Risk Officer Sunway Berhad MalaysiaMr Hari Ramulu Munusamy, Advisor to Faculty of Accounting, Multimedia University

NETWORKING AND MORNING REFRESHMENT

10:45 - 11:15 NETWORKING AND MORNING REFRESHMENT

NETWORKING AND AFTERNOON REFRESHMENT

15:15 - 15:45 NETWORKING AND AFTERNOON REFRESHMENT

LUNCH

12:30 - 14:00 LUNCH

WEDNESDAY 23 OCTOBER 2013

TUESDAY 22 OCTOBER 2013

For enquiries, registration & sponsorship opportunities CALL : (603) 22825406 FAX : (603) 22825407

Page 5: International Cyber and Economic Crimes Conference 2013

CONFERENCE CHAIRPERSON AND PLENARY SPEAKERS

TEH CHAU CHIN’S background is in Enterprise Risk Management, Internal and External Audit. He has more than 20 years of working experience including 2 years as Chief Risk Officer of a Malaysian Listed Property and Construction company, 11 years with KPMG Malaysia’s and KPMG Bangkok in the Risk and Compliance Services practice. Chau Chin has conducted various risk awareness and training sessions for senior management,

HARI RAMULU A/L MUNUSAMY is currently a Lecturer attached to the Accounting Unit (since June 2007), Faculty of Management, MMU Cyberjaya, with wide experience in audit private practice and in financial/management/public sector accounting, auditing and taxation ducational process, having been in the profession and industry since October 1976. Over the years, he gained knowledge, experience, skills and

ROHAN BEDI’s heads Asia Compliance, Singapore which commenced its operations on 1st June 2011. Services offered cover AML, Investment Compliance, Sanctions, Anti-Bribery, Privacy, and FATCA.firm covers AML, Investment Compliance, Sanctions, Anti-Bribery, Privacy, and FATCA. He was formerly the Regional Head of AML Compliance and Economic Sanctions for Asia at Bank of America Merrill Lynch for four years. He has spent

and trained clients’ personnel in using risk management software and technology enabler. His other focus areas include conducting risk-based internal audit and SOX implementation. He recently actively involved in value investment training program, incorporating risk evaluation in value investment in the equity market.

expertise in company secretarial, accounting, auditing and taxation services including tax investigation, forensic accounting, financial statements fraud and company floatation. Professionally, he is a Fellow member of the Association of Chartered Certified Accountants of UK, a Chartered Accountant of the Malaysian Institute of Accountants, an Associate member of the Malaysian Institute of Taxation, a Chartered member of the Institute of Internal Auditors of Malaysia (affiliate of USA), and an Associate member of the Association of Certified Fraud Examiners of USA. His academic excellence are in the form of a Diploma in Accountancy (Newcastle-Upon-Tyne, England), and a Master of Business Administration (Accounting) from

CHENG LEONG is a lawyer focusing in the areas of Intellectual Property, Information Technology, Cyber laws, Franchise, Privacy and Data Protection laws. He is a member of the Kuala Lumpur Bar Committee, the chairman of the Kuala Lumpur Bar Information Technology Committee and a member of the Bar Council Intellectual Property Committee. He is also a member of the Stop114A committee who organised Malaysia's first

Internet Blackout Day, a campaign against thecontroversial amendment to the Evidence Act 1950. The campaign was participated by cyberspace heavyweights, civil society, Internet-related businesses, influential internet personalities, private individuals, news portals and political leaders. This campaign caught the attention of the Prime Minister who then called the Cabinet to review the amendment.

HANNES VALTONEN is responsible for regulatory compli-ance, internal controls and operational risk management at PAG (pagasia.com), one of the largest alternative investment managers in Asia, with funds in private equity, hedge fund, distressed assets and real estate strategies. He covers various regional jurisdictions, focusing on Hong Kong and Singapore, but also PRC, Japan and U.S. and U.K. regulations and listing rules.

Previously he was head of risk and compliance at fund manager VinaCapital, the leading foreign fund manager VinaCapital, the leading foreign fund manager in Vietnam, based in Ho Chi Minh City where he set up internal control, compliance and risk management functions to meet corporate governance requirements for three London-listed investment funds for capital markets, real estate and infrastructure. Hannes has also worked in Japan, Korea and the U.K. in the real estate finance, retail and automotive industries in internal audit and control functions. His qualifications include an MBA, MSc in financial law, various certifications in financial analysis, risk management, internal audit, anti-money laundering and he has also taken securities licensing regulatory exams for Hong Kong, Singapore and Japan. He is active in supporting CFA with financial regulations advocacy and recently authored the chapter on risk management for the new CFA Claritas certification.

B.C TAN is the Asia Pacific head of research for World-Check - a Thomson Reuters business. Prior to this appointment, BC had previously functioned as the Global Head of Organised Crime Research and senior research analyst for the World-Check Terrorism & Insurgency Research Unit South Asia desk, he is a specialist in transnational organized crime networks, Anti-Money Laundering, Counter-Financing of Terrorism, narcotics trafficking, Political-Criminal Nexus and Crime-Terror Nexus. He speaks regularly at a variety of workshops and conferences on these topics for both the corporate and law enforcement/ intelligence communities. He continues to contribute to several Anti-Money Laundering and Security focused publications. His current research focus is "intelligence framework for global illicit markets.

DANIEL NG currently working as Risk Manager for GHL whereby he specialized in credit risk and fraud management perse. He began his career in financial sector in year 2005 with MBF Cards Sdn Bhd which is a leader in credit card and charge card in Malaysia financial industry and also ventures into merchant acquisition business and providing seamless service risk authorization approval, financial approval for consumer

KHAERUDDIN SUDHARMIN currently serves as Company Secretary of HeiTech Padu Berhad. He is also Managing Director and Chief Executive Officer of Motordata Research Consortium Sdn. Bhd. Khaeruddin has vast more than 30 years of and diversified experience in management and leadership spanning from publishing, university and investment cooperatives, learning and development, hospitality services, travel, transportation,

ICT, unit trust/fund management to automotive insurance and collision repair industries.

KHAESecreDirecReseathan manaunivedeve

credits and technical support for all merchants. He left MBF Cards as senior officer in 2008 and has joined HongLeong Bank Berhad as Fraud Analyst which assist manager to co-supervise the fraud management team into daily operations, staff performance metrix and reporting, prior to that Daniel also been seen as one the rules based creator for Falcon fraud management system which operates under mathematical modeling.

He is a member of the Malaysian Insurance Institute (MII) and the Malaysian Institute of Human Resource Management (MIHRM), Fellow Member of Permanent Way Institution (PWI, UK) and a Fellow member of the Malaysian Institute of Management (FMIM). He is a Member of the Board of advisors of the Malay Journalists Association of Malaysia, and Industry Advisory Panel member at UMSLink. He is an Adjunct Professor at the Faculty of Business Management and Accountancy, Universiti Sultan Zainal Abidin, (UniSZA), member Board of Studies Graduate Programs, UniSZA and a member of The Advisory Panel of Othman Yeop Abdullah Graduate School of Business (OYAGSB) UUM. He is also Adjunct Faculty Member at Othman Yeop Abdullah Graduate School of Business (OYAGSB) UUM, the International Business School of Universiti Teknologi Malaysia, Asia eUniversity, Universiti Malaysia Sabah and Malaysia University of Science and Technology (MUST).

University of Newcastle, USA.

half his career on the business side. His compliance experience and perspective is very wide covering consulting, technology project management,and practitioner roles. As a practitioner, he has had significant exposure to wealth management, investment banking, global markets, and corporate banking. He has a Professional Doctorate from the UK and is the author of a book on AML. He is a Fellow of the ICA (FICA), UK and has ICA Certified Professional status.

Page 6: International Cyber and Economic Crimes Conference 2013

PLENARY DESCRIPTIONS

SPECIALIZED TALKWEDNESDAY 23 OCTOBER 2013TH

09:30 - 10:45

WHITE COLLAR CRIMES

11:15 - 12:30

INDUSTRIAL ESPIONAGE

MR STEPHEN SUEN has four distinguished careers transcending different but related areas of enforcement and legal work in both public and private sectors. After graduation from the Chinese University of Hong Kong, Mr. SUEN started his first career as a Police Inspector with Royal Hong Kong Police Force in 1983. Mr. SUEN soon rose through the ranks and was promoted to Director of Enforcement in 1999. As Director of Enforcement, Mr. SUEN was responsible for leading and supervising teams of accountants and lawyers in the investigation and prosecution of insider dealing, market manipulation, intermediaries’ misconduct, and referral of fraud and corruption cases to CCB and ICAC respectively.

In 2000 Mr. SUEN was appointed by the then Acting Financial Secretary of the Government of Hong Kong Special Administrative Region (HKSAR) as an Inspector to investigate and report on the ownership of shares in Oxford Properties & Finance Ltd, a listed company on the Stock Exchange of Hong Kong Ltd (SEHK). In 2007 Mr. SUEN left his comfort zone and joined a listed company as its executive director and deputy managing director. Mr. SUEN was the Chairman of Compliance and Risk Management Steering Committee, Investment Management Steering Committee and Credit Control Committee. These were high-powered committees to steer the direction of the listed company. Mr. SUEN played an imperative role to ensure the listed company’s operation and activities not only aligned with its visions and objectives but also complied with all relevant rules, codes and legislation. Although Mr. SUEN was only called to the Bar in early 2013, he has accumulated solid experience and knowledge of over 30 years in white collar crime/fraud investigation and prosecution. In particular, Mr. SUEN’s specialties include advising on white collar crimes/fraud investigation, securities and futures related investigations and prosecutions vis-a-vis insider dealing, market manipulation, intermediaries’ disciplinary proceedings, contravention of the general principles of the Code of Conduct and fitness and properness of licensed persons.

STANLEY ALOYSIUS is an Industrial and Corporate Security Practitioner possessing extensive Law Enforcement, Corporate and Industrial Security expertise spanning over 30 years, with special focus over the past 14 years on Corporate and Industrial Security Risk Management within the Asia Pacific Region. His expertise lies in anticipating security threats & vulnerabilities; formulating counter-threat solutions to address security breaches, attacks & industrial espionage and providing technical security expertise to meet the challenges of a fast-changing Global Security landscape. Stanley achieved significant success in fostering corporate relationships with Government and Law Enforcement Agencies in the Asia Pacific Region and with the Community at large by partnering them in Government-centric Projects, one of which was the Forensic Computer Crime lab for training purposes at the Royal Thai Police Academy in Bangkok, Thailand.

Stanley has presented at various security conferences and written articles for Security publications. He holds a graduate diploma in Mass Communication and is currently the Senior Manager, Asia Pacific Regional Safety & Security Manager for ebay Inc.

SPEAKER

SPEAKER

PRESENTATION OUTLINE

PRESENTATION OUTLINE

An analysis of various legal issues pertinent to White Collar Crimes

Common threads to White Collar CrimesGeneral Market Misconduct (Market Abuse)

Conspiracy to defraudMoney Laundering

Insider DealingMarket Manipulation Invariably, White Collar Crimes involves element of

dishonesty, deceit, fraud, or connivance or scheme designed to deceive or defraud other unsuspicious persons in order to obtain mostly monetary benefits.

Practical tips for preventing, detecting, investigating White Collar Crimes

An introduction to White Collar Crimes

An overview of today's corporate landscape with the focus on the unseen value in corporate information and intelligence as well as the importance of combining and using corporate strategy and business ethics as a long term strategy to reduce opportunity for corporate espionage

Understanding the basic mechanics of corporate & industrial espionage and lessons learnt from major court cases involving iconic brand name Corporations

Provide a basic understanding of ‘Trade Secrets’ and why it is a target for corporate espionage

The evolving trend from tangible targets to intangible targets, the criticality of protecting corporate information and the need for proactive counter-intelligence safeguards

Page 7: International Cyber and Economic Crimes Conference 2013

PLENARY DESCRIPTIONS

SPECIALIZED TALKWEDNESDAY 23 OCTOBER 2013TH

14:00 - 15:15

ETHICS AND CORPORATE GOVERNANCE

15:45 - 17:00

DIGITAL FORENSIC

JEAN-YVES LE CORRE is Berlitz Global Leadership Training Senior Consultant for Asia, accompanying organizations in various sectors and industries to adapt management practices and learning techniques to cultural gaps, which reflect in behaviours, management styles and social values of organizations. Jean Yves Le Corre has spent over 10 years corporate experience working in Europe in finance, management consulting and internal audit roles in large multinationals. More recently, Mr. Le Corre’s career has increasingly focused on more business-oriented approaches to human capital elements in cross-cultural contexts. In the last eight years, he has specialized in training and coaching executives in Asia and more particularly China to modern performance, risk, auditing and financial management practices, including Strategic Planning, Business & Process Improvement, Key Performance Indicators, Process & Quality Management, and Organization & Change Management.

He has gained extensive international experience working with local management & executive teams to monitor performance in organizations in Mainland China, then helping senior executives align their organization strategy, change strategies and leadership capability with their business objectives, accelerate change and reduce risks, to become a high performance organization.Jean Yves graduated from ESCP Europe, Specialised Master in Auditing, and from the University of London (Msc in Management). He is a Sloan Fellow from London Business School (2005) and a Certified Internal Auditor (CIA) from the Institute of Internal Auditors.

DR FRANK LAW is currently the President of HTCIA Asia Pacific Chapter. He has been working in the Hong Kong Police Force since 1998, and has been involved in technology crime related policing since 2001. Dr.Law has been responsible for facilitating IT crime investigation and computer forensics training programmes on behalf of the INTERPOL Expert Group of Asia South Pacific Region on IT Crime, and has led regional training programmes in Korea, Japan, Australia, Thailand and Fiji. He has also delivered presentations at many international computer crime related conferences.

Dr Law is a CISSP and holds a Bachelor’s degree in Engineering, a Master’s degree in Internet Computing, and a PhD in Computer Science. He is also one of the key members of the Computer Forensics Research Group of the University of Hong Kong. His research interests include live systems forensics, digital forensics and digital timestamp analysis.

SPEAKER

SPEAKER

PRESENTATION OUTLINE

PRESENTATION OUTLINE

An ethical culture is essential for protecting reputation, recruiting and keeping good staff, and long term business success. Good governance is so much more about ensuring the right behaviour than about compliance

Understanding why behaviour matters. Defining and reviewing programmes on ethics and behaviours and monitoring results. Defining an approach on soft controls

What can managers to communicate expectations, ensure standards are embedded and influence employees?

Developing your Ethics Leadership Skills workshop. Influential leadership for Better Ethics

c Chapter. He has been working in the Hong Kong Police Force since li i i 2001 D L h b ibl f f ilit ti IT

aviours and ch on soft

xpectations, d influence

workshop.

Computer forensics is the science of obtaining, preserving, and documenting evidence from computers, mobile devices as well as other digital electronic storage devices. All must be done in a manner designed to preserve the probative value of the evidence and to assure its admissibility in a legal proceeding. However, computer forensics is continually evolving as existing technologies progress and new technologies are introduced. For example, digital investigators are required to investigate content on mobile device or data stored at the cloud servers. With the popularity of computers in everyday life as well as the acceleration of cyber crime rates in recent years, computer forensics is becoming an essential element of modern IT security. This presentation will cover the development of computer forensics in law enforcement and discuss the development in the latest live and network forensics skillsets. A number of case studies will also be performed to explain how computer forensics could support IT security and civil/criminal investigation.

Computer Forensics - An Essential Element of Modern IT SecurityComputer Forensics - An Essential Element of Modern IT Security

Page 8: International Cyber and Economic Crimes Conference 2013

Delegate Particular

22-23 OCTOBER 2013 PARK ROYAL HOTEL KUALA LUMPUR

Contact : Mr Tan Kian Yap

Phone : +603 2282 4713Email : [email protected]

Fax : +603 2282 5407

Mobile : +601 2270 7090

How To Register

TH CYBER & ECONOMICCRIMES CONFERENCE

INTERNATIONAL4

Personal Data Protection Notice (Compulsary to fill)Please be informed that in accordance with the Malaysian Personal Data Protection Act 2010 (“PDPA”), by providing your personal data to ICFE Group of Companies (hereafter referred to as ‘ICFE’), you have hereby given consent to ICFE to process your personal data for the purpose as stated below.

Purpose:ICFE may use your personal information for direct marketing, as well as to update you, on ICFE training events and conferences.

Data Disclosure:ICFE may provide your personal information to third parties and to our collaborative partners in relation to the purpose above.

Data Retention Details:1. ICFE shall retain your personal data for seven (7) years from the date of collection;and2. ICFE shall remove your personal data with you write to ICFE to withdraw your consent. You may email to [email protected] by stating so.

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Please read and understand ICFE’s Personal Data Protection Notice before you agree to submit your personal data.

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Early Bird RateRegistration Date: Before 31st August 2013

Registration Date: 1st - 30th September 2013

Regular Rate Registration Date: After 1st October 2013

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IMPORTANT NOTICE: Payments are required with registration and must be received prior to the Coaching Session to guarantee your place. Walk-in delegateswill only be admitted on the basis of space availability at the Coaching Session and with immediate full payment.CANCELLATIONS & TRANSFERS: If you are unable to attend, a substitute delegate is welcome at no extra charge. Please provide the name and designation ofsubstitute delegate at least 2 days prior to the program. A refund less 10% administrative charge will be made for cancellation received in writing 10 working daysbefore the program date. A complete set of program documentation and a 50% refund will be given for cancellation made 3 working days before the program date.Regrettably, no refund can be made for cancellation made on and/or after the program. A complete set of documentation will however be posted to youThe organizer reserves the right to make any amendments and/or changes to the program, venue, speaker replacements and/or topics if warranted bycircumstances beyond its control.DISCLAIMER: Due to the interactive nature of the learning session, the sequence and contents of the program may be vary according to the needs of theparticipants. The speaker reserves the right and the privilege to conduct the program in the manner which he thinks to be in the best interest of the majority of theparticipants. Please ensure that you understand this completely so as to prevent any form of unrealistic expectation and or disappointment in a public enrolmentprogram that was not tailored to your specific need. Please inform the organizer in advance if you are not agreeable or do not completely understand the aboveterm and we will cancel your enrolment accordingly.

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