International Operation Agent - IOA Mentoring for Professional Development Applied from the presentation by Eva Hänninen-Salmelin Master of Public Administration

International Operation Agent - IOA Mentoring for Professional Development

Applied from the presentation byEva Hänninen-Salmelin Master of Public Administration

Anneli Mäkinen, Master of Sc. (Business Adm.) Evanet

First published and presented on 18.01.2008

© Evanet - Anneli Mäkinen ja Eva Hänninen-Salmelin© Educode Ltd

What is Mentoring?

Mentoring is a process where a senior professional makes her/himself available and supports a junior professional through goal-oriented discussions during an agreed timeframe.

The Mentor helps the Mentee to achieve the aimed results by encouragement, guidance, role modelling, feedback and support.


1. Organisation or project decides to use mentoring for development

2. The structure of programme is defined by needs and goals set for the process

3. Communication to the target groups and recruitement of the participants

4. Matching mentoring pairs or groups

5. Orienting mentees and mentors: tasks and responsibilities

6. Ethical principles: mutual openness and confidence

7. Scheduled self-study of IOA programme contents; Preparing questions for mentor sessions

8. Mentoring meetings: scheduled, organised

9. Evaluation (mentees, mentors and co-ordinator)


Model for planning and implementing IOA Mentoring Programme in stages

3&4. Selection of mentors and mentees,

matching pairs or groups

5. Orienting mentees and mentors

for their roles and duties

Group of mentees

Mentor

9. Programme evaluation: experiencesresults andsuggestions for further

development

8. Mentor ing meetings and Moodle intranet: discussion, learning materials, learning tasks etc.

Co-ordinator: ongoing support from mentoring co-ordinator

1&2. Decision to use mentoring, identifying needs for programme planning based on the goals of the IOA project

7. Scheduled self-study of IOA programme contents; Preparing questions for mentor sessions

A+ M

Stages of IOA-mentoring programme

Report of results of the mentoring programme


6. Ethical principles: mutual openness and confidence

Start by identifying mentors and mentees for IOA- programme

Identified intercultural

competence areas and needed competence

Mentors

Experts, willing to share

Experts

Persons with interest and experiences of International operations

Groups of Mentees

Intrested in VET international tasks

Mentor1

Mentor3

Mentor2


Mentor selection

Types of mentors analyzed, identified & recruited

according to mentees´ needs and goals

Mentee selection

•motivation & interest•professional background•description of task design

•future expectations•other

Continue by matching the pairs

Mentee

Specifies in writing his/her needs and objectives for the programme

Matching pairs

Checking & testing the compatibility

of mentee and mentor

Co-ordinator Mentor/Tutor

1.

2a.

3.

4.

2b.

Mentoring process

•orienting mentees & mentors

•agenda•terms of cooperation

•meetings•evaluation

5.


Intercultural competence Project competenceInternational trends in work life and VET Building international networks and relationsCoaching and guiding students for international

activitiesInternational strategy of a VET-organisationMentoring


Select the order of contents (based on Intercultural Competence areas of

an ”International Operation Agent”)

Begin the IOA Mentoring ProcessPreparing for sessions, discussion and observations

The first theme is chosen from the list

The second theme,act as above

Session with agenda

2-3 h

Mentor takes noteson her/his

observations

Mentee takes notes

of her/his observations

Mentee prepares 1-3 questions concerning the theme and sends them to the mentor

Mentor collects the questions, and writes the agenda for the meeting

Observations are collected for evaluation

Observations are collected for evaluation

1.

2.

3.4.

5.

Mentor writes the questions/agenda in the Moodle

4.

6. 6.

7.

7.


Preparing for Mentoring Session

Mentees: Think of the theme which you are studying (the theme of next mentor

session). What do you know about it already, what are your experiences like, what do you need to know more? What are your strengths, hesitations, needed information, doubts etc. concerning the theme?

Define maximum of three questions concerning the theme and email them to your Mentor in advance within the agreed timetable.

Mentor You will receive 1–3 questions from each Mentee on the theme. Plan a meeting agenda accordingly. Ponder in advance based on your own experience the issues raised in the

questions. If the issue is new to you, allow free discussion on the topic with the aim

of reaching a joint result during the session.


Preparing for a mentoring session

The first session

Introduction Agreement on the schedule: times & dates - should be

realistic for all members of the mentoring group Checking that all themes covered in face-to-face mentor

sessions or by chat/discussion in the moodle Discussing the ethical principles of the mentor sessions:

• Respect the privacy of everyone• Every member of the group has the right to express his/her views

and idead• Active listening and discussion on the issues raised by others• All mutual discussions are confidental


The first session

Mentor’s areaof dominance

Mentee’s areaof dominance

Mutual area, balanced relation: reciprocal working styles

Recommended area to work

Mentee too dominant, learn to listen

Mentor here, too dominant, learn to listen

Source: Heikkilä-Laakso & Heikkilä, Turku 1997, modified by Evanet


Mentor – Mentee relationship in the process

1. January International strategy of VET-organisation2. February Intercultural competence 3. March Project competence4. April International trends in work life and VET &

Building international networks and relations (combined)5. May Coaching and guiding students for international activities6. End of May/ Evaluation of the progamme (mentees, mentors and June coordinator)


EXAMPLE for a meeting schedule and themes

Documents

International Operation Agent - IOA Mentoring for Professional Development Applied from the presentation by Eva Hänninen-Salmelin Master of Public Administration