PowerPoint Presentation
INTERPSONAL SKILLSIndexWhat are Interpersonal
Skills?Communicating With ConfidenceTargeting Your MessageBeing
ApproachableAsserting Yourself in the WorkplaceListening
EssentiallyFinished files are the result of years of scientific
study combined with experience of many years.Find the number of
Fs.
3 or 4 or 5 // 6fs
2 letter word Of we missed most of usParticularly in spontaneous
speaking.. Approach, attitude, practice. That could change in
public3What is Interpersonal Skills?All about working with other
peopleAn ability to get along with others while performing the
jobCharacteristic traits like Manners, attitude, courtesy, habits,
behavior and appearance which helps us to communicate and maintain
relationship with others
SPEAKING SPONTANEOUSLY IS EVEN MORE STRESSFULSPONTANEOUS
SPEAKING IS MORE COMMON THAN PLANNED SPEAKING
INTRODUCTIONSFEEDBACKTOASTSQ&ACommunicating With
ConfidenceGREET YOUR ANXIETYREFRAME AS A CONVERSATION, NOT A
PERFORMANCESTART WITH QUESTIONS BY INVOLVING YOUR
AUDIENCECONVERSATIONAL LANGUAGEGREET YOUR ANXIETY TAKE A DEEP
BREATH AND TELL YOUR HEAD. IT IS ME WHO IS NERVOUSREFRAMING HOW YOU
SEE SPEAKING SITUATION WE FEEL WE HAVE TO DO IT WRITE.. SINGING ,
DANCING RIGHT TIMINGS, MESSES UP AUDIENCE, PEOPLEPRESENT THERE IS
NO RIGHT WAY
START WITH QUESTIONSINVOLVE YOUR AUDIENCE.CONVERSATIONAL
LANGUAGE
7
Short of BreathDry MouthButterflies...Too much SalivaMANAGE OUR
ANXIETIES85% PEOPLE TELL THEY ARE NERVOUS
CHAPMAN UNIVERSITY TOP 5 FEAR WAS SPEAKING IN PUBLIC
Even the most experienced presenter can feel nervous - in fact a
degree of nervous energy will allow you to give your best
performance. However it is desirable to control some of the signs
of nervousness. The following actions may help you:Dry Mouth -
Biting the sides of the tongues gently causes saliva to flow. Have
a glass of waterToo Much Saliva - Put the tip of your tongue on the
hard ridge behind the top teeth and breath through the mouth. This
dries the saliva without drying the mouth.Tight Throat - Learn to
yawn with your mouth closed.
Short of Breath - Put your arm across the lower part of your
abdomen applying a little pressure. Breathe out and then in again
slowly.
Butterflies - Tense the muscles of the abdomen, relax and
repeat.
Facial Tension - Smile!
Drying Up - Look at your notes and collect your thoughts. Repeat
what youve just said to give you time. the most common time to dry
up is when you get to complex names or facts - make notes!
8Body LanguagePostureGesturesMannerisms / walking patternsFacial
expressionsEye contactOverall appearanceDistances maintained
Research shows that 60 to 90 % of our communication with others
is nonverbal, which means thebody languagewe use is extremely
important.
9ASSERTING YOURSELF AT WORKPLACECONVERSATIONAL LANGUAGE
SLOW DOWN & LISTENBE APPROACHABLEREMEMBERDONT JUST DO
SOMETHING; STAND THERE.
TIP LISTEN AND THEN RESPONDTELL A STORYWhats your story?
Structured information increases processing fluency.
This means people retain information 40% more reliably and
accurately.Phone numbers 10 digit phone numbers You chunked it in
to a structure.. 3-3-4
15USEFUL STRUCTURE #1PROBLEM OF OPPORTUNITYSOLUTIONBENEFITYou
start talking about the issue and then get the solution and how is
the solution going to benefit others?Never lose your audience
16USEFUL STRUCTURE #2Who they are, why they are important, why
do you have to do?
Structures help you to how to say?
17ACTIVITY SELL A SLINKY
You are going to Sell this Slinky to your partner. Either by
problem solution benefit or Opportunity Solution benefitWhat does
this Slinky Provide you?What is it? Or you could use What, So what
and Now what? And next step to buy it..It helps you to focus
18REMEMBERSTRUCTURE SETS YOU FREE.Thank you
